Company Address: Address Westcom Point, Mahiga Mairu Ave, Nairobi, Kenya

Q-commerce Manager Operations Coordinator

Your Work-life Opportunity

The way we want to grow is making everything in cities immediately accessible!!! To reach this goal we need a 360, analytical and results driven person to lead groceries business in a startup where the time to market is a crucial factor. You will act and operate as a startup within a startup, so you must be a builder.

Be a Part Of a Team Where You Will

Be owner of groceries P&L
Manage Q-Commerce local team
Develop store or partners business model
Work with a cross-functional team (marketing, operations, procurement…) to achieve quick and flawless execution
Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement
Give visibility to main stakeholders of the project status and follow up on next steps

You Have

Minimum 4 years of experience in retail.
Experience managing and inspiring people
Analytical mindset
Problem solver, results-driven, creative thinking with perfect written and spoken communication
Build from scratch
Interest in start-ups, technology, and a fast-paced environment
Proactive, organized, and obsessed with details
Out of the box thinking
Full professional level of Local language plus fluent in English is a must!

Experience Our Glovo Life Benefits

Enticing Phantom Shares plan
Zero Glovo delivery fee on all Glovo orders!
Monthly Glovo credits to use in our App
Comprehensive Private health insurance
Flexible working environment

What You’ll Find When Working At Glovo

Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.

Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Junior Accountant

Your work-life opportunity:
Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you’ll be challenged and have the most fun working in through tech-enabled experiences.
Be a part of a team where you will:

Ensuring application of Accounting Guidelines through analysis of company processes
Posting entries related to bank statements, accounts receivable, accounts payable, inventories etc.
Ensuring compliance with GAAP principles
Supporting invoicing procedures
Supporting vendor/client account reconciliations and BA/BS reconciliations
Direct internal and external audits to ensure compliance
Assisting with tax audits and tax returns
Accounting of general administration costs
Control and confirm all the invoices received and issued through the invoicing platform

You have:

Bachelor’s Degree from related departments (Economics, Business Administration, Accounting, etc…)
2 to 4 years of applicable work experience in Accounting
A high degree of familiarity and practice of IT skills related to use of Microsoft Excel, PowerPoint, Word
In-depth understanding of Generally Accepted Accounting Principles (GAAP/VUK)
A strong command over English with an ability to understand and communicate clearly and effectively
Experience with general ledger functions and the month-end/year-end closing process
Familiarity with financial statements
Experience using Navision or other general ledger packages is a plus
A good capacity for adaptation
A sense of business & pragmatic analysis
A good organization & planning skills
An analytical way of thinking

Experience our Glovo Life benefits:

Enticing Phantom Shares plan
Comprehensive Private Health Insurance
Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
Cool perks such as fresh fruit and healthy snacks every day, Culture Days every 2 months!
Flexible working environment

What you’ll find when working at Glovo:

Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!
At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.
Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

Apply via :

boards.greenhouse.io

October 28, 2024
Account Manager – Long Tail (They/She/He)

Your Work-life Opportunity

The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? By paying attention to all the details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 60 mins. As an Account Manager of long tail, you will play a key role in the Glovo Account management team. You will be directly responsible for impacting all the long tail partners to make them grow, sell assets and improve user UX.

Be a Part Of a Team Where You Will

Optimize Glovo visibility in our partners through marketing actions and our marketing kits
Improve operational efficiency of our partners by making sure we always deliver the best service to our customer
Maintain good relationship between Glovo and our partners
Forecast and track key account metrics
Draw and execute plans to make the portfolio grow through promos and marketing activations, selling positioning assets
Understand motives of inactive partners and churn and make plans to improve MoM
Define processes to scale promos through LT partner
Review and propose partner communications
Raise product requests to improve partners UX and scalability. Identify tech features improvements and give proactive feedback to HQ.
Identify new assets to sell to the long tail partners and implement the whole process.
Work on improving Kpis for the long tail partners through comms, tech releases, new features implementation, and different analysis and tests

You Have

Customer Service or Business Consultancy
Preferably experience in FMCG, food-hospitality or on-demand delivery industry
Effective English written and communication skills
Good communication skills
Determined to get things done: no job is too big or too small
Organized and detail-oriented
Problem solver, data-driven with an analytical approach
Great interpersonal skills
Comfortable working in a high growth and high-performance start-up with a fast pace

Experience Our Glovo Life Benefits

Enticing Phantom Shares plan
Comprehensive Private Health Insurance
Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
Flexible working environment

What You’ll Find When Working At Glovo

Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.

Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.

Apply via :

boards.greenhouse.io

October 28, 2024
Category Manager – Kenya Operations Manager Operations Coordinator Area Manager – Mombasa Food Innovation Lead SSA Q-commerce Manager

Your Work-life Opportunity

Q-Commerce is the second biggest category inside Glovo and we are currently building a strong Local team in order to re-invent how consumers buy their groceries and any other product in their city making it more convenient and easy than ever before.

As Category Manager – Q-Commerce you will be responsible for delivering a best-in-class user experience for our customers. Leading the implementation of the right assortment, categorization, content, pricing and promotion strategies.

Be a Part Of a Team Where You Will

Be responsible of offering an amazing shopping experience by categorizing & sorting the assortment based on user needs
Leading assortment definition and optimization strategy
Dynamic pricing execution and analysis
Defining scalable and reliable processes for content integration with top partners
Develop, implement and track processes to guarantee content strategy execution
Raising the bar with hero content
Promotions management and cross-selling opportunities
Engage with regional and local teams to implement the global strategy

You Have

At least 1-2 years experience in Category Management, Retail/Groceries sector or similar role
Strong analytical skills, willing to test and solve problems based on data
Great interpersonal skills
Comfortable working in a high growth and high performance start-up with a fast pace
Fluent in English. Additional languages are a plus

Experience Our Glovo Life Benefits

Enticing Phantom Shares plan
Comprehensive Private Health Insurance
Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
Discounted Gym memberships
Flexible working environment

What You’ll Find When Working At Glovo

Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.

Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Q-commerce Operations Manager

Your Work-life Opportunity

We believe that if we want to revolutionize the delivery industry that we need to deliver a WOW experience to our clients, and this is how we run Glovo. To reach this WOW effect you will be managing and coordinating our different Q-commerce stores, as you optimize each Q-commerce stores in your city. Your goal will be to quickly adapt the operation of each Q-commerce stores and continuously improve it.

Be a Part Of a Team Where You Will

Manage and supervise all the Q-commerce stores in the city.
You will hire, train and motivate all of the staff within a Q-commerce stores as you seek to reach optimal efficiency and profitability
You will control and manage the staffing – headcount, hours, shifts – of the Q-commerce stores as you optimize the efficiency and happiness of the pickers.
You will implement existing procedures and find ways to improve current procedures and to report them back to Global.
You will control the stock level, check the demand forecast and the reinstock.
Develop reports to track the operations of each Q-commerce stores and each picker
Coordinate the launch of new Q-commerce stores within your area of influence.
You will be an ambassador of Glovo’s culture and values for your teams.

You Have

Minimum of 2 years of experience: Experience in managing a store
Strategic mindset, able to see the big picture
Extremely analytical profile, able to move from analysis into clear actions. Crazy about numbers.
Extremely driven to make agreed plans happen
Flexible work schedule
Experience managing teams
Lots of autonomy and responsibility
Objectives driven
Passionate about customer support and sales driven
Proficient in IT and Microsoft Office tools
Looking for a dynamic, passionate, and responsible team player

Experience Our Glovo Life Benefits

Enticing Phantom Shares plan
Comprehensive Private Health Insurance
Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
Discounted Gym memberships
Flexible working environment

What You’ll Find When Working At Glovo

Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.

Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.

Apply via :

boards.greenhouse.io

October 28, 2024
Operations Coordinator

BE A PART OF A TEAM WHERE YOU WILL:

Develop analytical frameworks and models for your city and the region
Provide analytical support to the operations team in Nairobi
Perform analysis to come up with some insights to help optimize delivery times & courier earnings
Track the impact of all the new implementations that you have proposed by checking the daily metrics of the cities
Recruit, train and onboard the entire fleet of Couriers (couriers) in the new city
Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Couriers
Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports
Analyzes, designs, documents, and implements internal reporting systems and procedures for the organization or business entity, within a specified functional area of operation, as applicable to the specified functional area of focus.
Be responsible for all documentation and contracts of Couriers in the city
Be there for the Couriers when they need support
Ensure that all Couriers are properly trained and prepared to provide feedback to the Fleet Operations Manager
Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
Improve processes on behalf of Couriers through projects (when necessary)
Recommend effective strategies for the financial well-being of Glovo.
Monitor adherence to rules, regulations, and procedures by Couriers.
Analyze daily and weekly operation metrics with a macro view of the long-term success of the city.
Ensure service levels are maintained and customer satisfaction achieved

You have:

Bachelor’s in Engineering, Economics or similar education is an added advantage.
A data-driven analytical mindset (Excel skills)
2-3 years of experience in an analytical position (operations, consulting, investment banking, etc.)
Experience in on-demand delivery is a plus
Excels at operating in a fast pace, community environment
Open to directions and collaborative work style and commitment to get the job done
Knowledge of government contract management and knowledge and experience in organizational effectiveness and operations management implementing best practices.
Effective English written and communication skills
Results-oriented, autonomous and efficient
Leadership – you can motivate your teammates
Ability to challenge and debate issues of importance to the organization.
Persuasive with details and facts
High comfort level working in a diverse environment
Knowledge of SQL preferred

Experience our Glovo Life benefits:

Enticing Phantom Shares plan
Zero Glovo delivery fee on all Glovo orders!
Monthly Glovo credits to use in our App
Comprehensive Private health insurance
Flexible working environment

What you’ll find when working at Glovo:

Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

Apply via :

boards.greenhouse.io

October 28, 2024
Food Innovation Lead SSA

Your Work-life Opportunity

In order to maximize value for our partner restaurants and our customers, our Food Innovation team is innovating around new food concepts and new kitchen operating frameworks. We are looking for an analytical and results-driven person to act as the Food Innovation Lead and be the owner of this vertical in Sub – Saharan Africa. You will be responsible to lead the implementation, growth, strategy, and P&L of our food innovation verticals.

Be a Part Of a Team Where You Will

Be the owner of the Food Innovation vertical P&L in Sub – Saharan Africa.
Lead new project launchings within the Food Innovation team.
Manage the food innovation team to assure operational excellence.
Develop our virtual brands’ playbook, and implement it countrywide.
Create a network of franchisees to fill content gaps across Sub – Saharan Africa.
Develop our private labels offer, through importing them from other Countries and creating them from scratch locally.
Coordinate & develop partnerships with important brands and merchants and loop their feedback into our sales strategy.
Providing proactive, insightful, high-quality analysis to support decision making.
Work with a cross-functional team both locally and globally.
Report into Head of Groceries and Food Innovation.

You Have

Minimum +4 years of experience in strategy consulting, investment banking or a fast-paced environment.
Ability to adapt to a changing and dynamic environment
Rigorous in organization and planning
Proven project management skills.
Social abilities and team-player
Experience influencing stakeholders at various levels.
Analytical, strategic and 360 mindset.
Hands on, results oriented, autonomous and efficient.
Proficient in English. French as a plus.
Ability to influence stakeholders in order to help achieve your goals.
SQL and Python as a strong plus

Experience Our Glovo Life Benefits

Enticing Phantom Shares plan
Comprehensive Private Health Insurance
Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
Discounted Gym memberships
Flexible working environment

What You’ll Find When Working At Glovo

Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

Apply via :

boards.greenhouse.io

October 28, 2024
Area Manager – Mombasa

Your Work-life Opportunity

We’re looking for someone who has a mix of operational prowess to get great work done, the negotiation and collaboration skills needed to bring out the best from our partners, the strategic, innovative and creative thinking that’s required to develop outside the box solutions, and the emotional intelligence and humility required to lead a fast-paced business and inspire a team of people across different countries.

Be a Part Of a Team Where You Will

Have full P&L responsibility and own 360º business objectives
Lead a team of 3-5 people to greatness (depending on the area)
Devise the long-term strategy for your region and leverage HQ resources towards your objectives
Establish and maintain partnerships with Retailers and stores on our platform
Hire top talent, help them perform and inspire them to grow
Be informed, get involved and make things happen

You Have

Min of 3-5 + yr of experience in fast-paced environments (startups, investment banking, top consulting firms, top internet firms)
Experience leading +3 people cross functional teams
A data-driven mentality: taking decisions based on data and using good business judgment when necessary
You’re persuasive in the most pleasant possible way and have no trouble selling anything
You’ve got a good judgment but own up to your mistakes
You’re extremely curious and have a desire to acquire a deep understanding
You find smart and elegant solutions to complex, multi-disciplinary problems
You’re extremely agile and thrive in ambiguous environments
You are always respectful, kind and fair. All of your (former) reports speak highly of you as a manager and leader
You have an ambition that makes some people think you’re crazy while inspiring others
You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented

Experience Our Glovo Life Benefits

Enticing Phantom Shares plan
Comprehensive Private Health Insurance
Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
Discounted Gym memberships
Flexible working environment

What You’ll Find When Working At Glovo

Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.

Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.

Apply via :

boards.greenhouse.io

October 28, 2024
Q-commerce Operations Manager

Your Work-life Opportunity

We believe that if we want to revolutionize the delivery industry that we need to deliver a WOW experience to our clients, and this is how we run Glovo. To reach this WOW effect you will be managing and coordinating our different Q-commerce stores, as you optimize each Q-commerce stores in your city. Your goal will be to quickly adapt the operation of each Q-commerce stores and continuously improve it.

Be a Part Of a Team Where You Will

Manage and supervise all the Q-commerce stores in the city.
You will hire, train and motivate all of the staff within a Q-commerce stores as you seek to reach optimal efficiency and profitability
You will control and manage the staffing – headcount, hours, shifts – of the Q-commerce stores as you optimize the efficiency and happiness of the pickers.
You will implement existing procedures and find ways to improve current procedures and to report them back to Global.
You will control the stock level, check the demand forecast and the reinstock.
Develop reports to track the operations of each Q-commerce stores and each picker
Coordinate the launch of new Q-commerce stores within your area of influence.
You will be an ambassador of Glovo’s culture and values for your teams.

You Have

Minimum of 2 years of experience: Experience in managing a store
Strategic mindset, able to see the big picture
Extremely analytical profile, able to move from analysis into clear actions. Crazy about numbers.
Extremely driven to make agreed plans happen
Flexible work schedule
Experience managing teams
Lots of autonomy and responsibility
Objectives driven
Passionate about customer support and sales driven
Proficient in IT and Microsoft Office tools
Looking for a dynamic, passionate, and responsible team player

Experience Our Glovo Life Benefits

Enticing Phantom Shares plan
Comprehensive Private Health Insurance
Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
Discounted Gym memberships
Flexible working environment

What You’ll Find When Working At Glovo

Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.

Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.

Apply via :

boards.greenhouse.io

October 28, 2024
Operations Coordinator

BE A PART OF A TEAM WHERE YOU WILL:

Develop analytical frameworks and models for your city and the region
Provide analytical support to the operations team in Nairobi
Perform analysis to come up with some insights to help optimize delivery times & courier earnings
Track the impact of all the new implementations that you have proposed by checking the daily metrics of the cities
Recruit, train and onboard the entire fleet of Couriers (couriers) in the new city
Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Couriers
Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports
Analyzes, designs, documents, and implements internal reporting systems and procedures for the organization or business entity, within a specified functional area of operation, as applicable to the specified functional area of focus.
Be responsible for all documentation and contracts of Couriers in the city
Be there for the Couriers when they need support
Ensure that all Couriers are properly trained and prepared to provide feedback to the Fleet Operations Manager
Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
Improve processes on behalf of Couriers through projects (when necessary)
Recommend effective strategies for the financial well-being of Glovo.
Monitor adherence to rules, regulations, and procedures by Couriers.
Analyze daily and weekly operation metrics with a macro view of the long-term success of the city.
Ensure service levels are maintained and customer satisfaction achieved

You have:

Bachelor’s in Engineering, Economics or similar education is an added advantage.
A data-driven analytical mindset (Excel skills)
2-3 years of experience in an analytical position (operations, consulting, investment banking, etc.)
Experience in on-demand delivery is a plus
Excels at operating in a fast pace, community environment
Open to directions and collaborative work style and commitment to get the job done
Knowledge of government contract management and knowledge and experience in organizational effectiveness and operations management implementing best practices.
Effective English written and communication skills
Results-oriented, autonomous and efficient
Leadership – you can motivate your teammates
Ability to challenge and debate issues of importance to the organization.
Persuasive with details and facts
High comfort level working in a diverse environment
Knowledge of SQL preferred

Experience our Glovo Life benefits:

Enticing Phantom Shares plan
Zero Glovo delivery fee on all Glovo orders!
Monthly Glovo credits to use in our App
Comprehensive Private health insurance
Flexible working environment

What you’ll find when working at Glovo:

Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

Apply via :

boards.greenhouse.io

October 28, 2024