Company Address: Address Villa Rosa Kempinski Nairobi Chiromo Road P.O Box 14164 00800 Nairobi Kenya
-
Banquet Manager
Description To produce an outstanding guest experience within the Banqueting concepts by managing a service team in cooperation with the culinary team. The Banquet Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximising profit. Key Responsibilities Responsible to Head of Department/ Assistant Head…
-
Guest Relations Supervisor
Description The incumbent in the position is responsible for Supervising the Guest Relation Section and providing the highest professional services in accordance with Kempinski’s policies, procedures and service standards. They also act as a representative of the hotel management and handle all guest relation matters brought to their attention, to the satisfaction of the guest.…
-
Sales Account Manager
Key Responsibilities Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Conduct site inspections. Adhere to the Corporate SOP’s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of…
-
Lifeguard
Description The incumbent in this position is responsible for the safety and security of our guests at the pool and poolside. Key Responsibilities Responsible for the safety of guests and employees that are inside the designated swimming areas (beach/pool) during the posted business hours. Responsible for responding to any emergency within the hotel swimming area/pool…
-
IT Assistant
Description The incumbent in this position is responsible to develop and maintain efficient systems necessary to ensure the smooth running and maintenance of the Hotel’s technical/audio-visual equipment. To perform all duties within the scope of the low current installation and appliances in the hotel in accordance with the standards set. To handle the running of…
-
Reservations Agent
The incumbent of this position is responsible to materialize the maximum number of requests and reservations. Key Responsibilities Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability. Ensure clients’ satisfaction and adherence to Kempinski service standards. Follow internal credit policy. Follow up on lost business and bring…
-
Boiler Technician
Description Maintains boiler systems, overseeing maintenance, enforcing safety protocols, and adjusting controls. Key Responsibilities To continually support and improve engineering services that effectively address problems affecting both guests and employees Be willing to train and instruct other members of the staff by passing along knowledge and skills to assist them in their development and the…
-
Food and Beverage Supervisor
Description The overall scope of the job includes supervising the service food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction. Key Responsibilities Ensuring all…
-
Duty Manager
Key Responsibilities Ensures the smooth running of the operations on a day to day basis and in a proactive manner. Support and assist all Front Office sections. Ensures that all guests receives prompt, cordial attention and personal recognition and resolves related problems. Inform and co-ordinate with other operating departments e.g., Housekeeping, Engineering, Sales and Reservations…
-
GYM Trainee Food and Beverage Trainee Business Development Trainee Purchasing Trainee
Key Responsibilities Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to: Ensure clients receive treatments according to the spa`s standard operating procedures and policies. Perform spa treatments to a high standard. Maintain hygiene and cleanliness of treatment rooms. Manage levels of professional stock and supplies. Refer and abide by…