Company Address: Address View Park Towers 5th Floor, Uhuru Highway | P.O Box 53026 – 00200 City Square, Nairobi – Kenya

  • Customer Service

    Customer Service

    Sheer Logic Management Consultants is seeking to engage a dynamic individual for a Customer Service in imports and exports position for one of our clients.
    Roles & Responibilities

    Drive success of Availability & Freshness
    Build Relationship and trust with the Customers through effective communication with the customers to align changes on the orders requested and planned delivery date and time.
    Maintain the contacts with the customer
    Support performance excellence with the Customer:
    Deliver supply chain excellence by implementing continuous improvement projects and routines
    Contribute the acquired insight to develop sku’s and packaging which fit the Customer’s expectations

    Minimum Skills And Competencies;

    A Bachelor’s degree in Business Management/ Procurement.
    A minimum of 3-5 years’ experience in FMCG customer service Imports & exports.
    Must demonstrate good organizational awareness.
    Very strong communication skills and ability to interact positively across Internal and external functions
    Demand or supply planning skills will be an added advantage
    Proficiency in SAP

  • IT Support Officer

    IT Support Officer

    Sheer Logic Management Consultants is seeking to engage a dynamic individual for an IT Support Officer position for one of our clients.
    Job Purpose: To ensure effective running of all computer systems that support the overall performance of all staff.
    Responsibilities

    Attend to user queries both at Main office and remote sites.
    Support and Repair existing network.
    Diagnose, Repair and replace compute parts.
    Install and configure software on new and existing computers.
    Manage networks security by updating Antivirus definitions.
    Perform Backups
    Report communication outages to our service providers and follow up
    Update exchange rates to the system.
    Transfer data from SIS to IRIS and update anomalies.
    Make requisitions for IT purchasing.

    Qualifications

    HN Diploma in IT
    AS400
    CISCO certifications
    3 years

    Key Skills

    Technical
    Supervisory
    Customer care
    Communication
    Analytical
    Conceptual

    Personal Attributes

    Agile
    Resilient
    Integrity
    Flexible
    Team player
    Meticulous

  • Assistant Due Diligence Analyst

    Assistant Due Diligence Analyst

    Job Description

    Initiate the due diligence process for clients.
    Report writing and Communication
    Documentation: develop and implement systems of documentation during exercises such as recruitment assignments.

    Roles

    Initiate the due diligence process for clients.
    Academic Testimonial Verification:
    write to and/or visit academic institutions to verify candidate’s certificates.
    Professional license and membership verification: write to and/or visit professional associations to confirm candidate’s license or membership.
    Work History Verification: to email, carryout out telephone interviews and visit candidate’s previous employers to verify work record.
    Reference Check: write to and/or call listed referees to determine candidate’s character and competence.
    Criminal Record Check and Proof of Accountability: confirm candidate’s criminal record and accountability leveraging on documents provided and/or making independent inquiry.
    Proof of Residence: solicit documents that prove current residence or make personal visits to the same.
    Proof of Identity and Nationality: scrutinize documents provided and/or carry out independent investigation to confirm candidate’s identity and nationality.

    Report writing and Communication:

    Write clear and timely background check consumer reports for both internal use and for the external clients.
    Follow up candidates previous work and academic histories
    Documentation: develop and implement systems of documentation during exercises such as recruitment assignments.
    Builds a quality relationship with the internal and external stakeholder (Contact person Universities, Employers, professional bodies etc.).
    Monitors the labor legislation and implements required changes to keep the process compliant.
    Communicates with candidates and clients using different forms and maintain correspondence records.
    Maintain a record of hard copy and soft copy files for successfully completed due diligence reports.
    Any other duties within the Due Diligence Analyst

    Social Media Searches:

    Conduct social media search using Facebook, twitter and LinkedIn to confirm candidate’s social media reputation.

    Job Qualifications

    Minimum experience of 2 years in Human Resource Management, Verifications within a competitive work environment.
    Bachelor’s Degree in Human Resource Management, Criminal Justice or equivalent.
    IHRM Certification added advantage
    Significant work experience in background check/due diligence or similar environment.
    Proven track record of meeting objectives
    Successful track record of providing focused services within a best practice framework

    Behavioral Competencies

    Verification skills
    Accuracy and attention to detail
    Report writing skills
    Social media savvy
    Tactical and planning skills
    Inquisitive mind
    Honesty and Integrity
    Analytical skills

  • Marketing Officer

    Marketing Officer

    Job Responsibilities

    Develop pricing strategies, balancing firm objectives and customer
    Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup
    Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss
    Formulate, direct and coordinate marketing activities and policies to promote products and services.
    Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution
    Use sales forecasting and strategic planning to ensure the sale and profitability of products or services, analyzing business developments and monitoring market
    Advise business and shareholders on local, national, and international factors affecting the buying and selling of products.

  • Property Manager

    Property Manager

    In liaison with the appointed property management company, manage all aspects of assigned properties;

    In liaison with the Marketing department to market properties that have been listed for sale; Management of Selling Agents and review of their performance;
    Providing relevant information required by Agents and/or Customers to facilitate the sale of respective properties;
    Ensuring that all Land Rent and Rates payable for each respective year are paid on or before the 31st of January of each preceding year;
    Developing and managing annual budgets by forecasting requirements and analyzing variances, data and trends;
    Safe keeping and maintenance of all requisite documentation;
    Managing Advocates appointed to provide legal services in respect to our Properties;
    Working in liaison with the property manager to oversee the Tower project to completion while monitoring compliance with regulations;
    Following up with respective project teams to ensure that the Tower project is completed within schedule;
    Attending site inspection/meetings as required at the Tower;
    Updating management on progress made and alerting them of any potential delays regarding the Tower; and
    Safe keeping and maintenance of all requisite documentation regarding the Tower.

    Leasing

    Working in liaison with the Marketing department to effectively market our Tower;
    Management of Leasing Agents for the Tower;
    Calling for and review Leasing Agents reports Bi-weekly;
    Following up with Agents on progress made on the leasing of the Tower;
    Providing Agents with relevant information that they may need to facilitate the Leasing of the Tower;
    Managing Advocates appointed to provide legal services in respect to the Tower;
    Reviewing and advising management in respect to the Head of Terms and the Lease Agreements as drafted by our Advocates;
    Following up with Advocates to ensure that Leases are registered at the respective registries in a timely manner;
    Managing Advocates appointed to defend lawsuits, administrative claims, or other legal claims that have been instituted against us in respect to the Tower; and
    Maintenance and updating of the Tenants register
    Carrying out any other duties as may be prescribed from time to time

    Job Qualifications

    Bachelor’s degree from a recognized institution
    Diploma in Project Management or its equivalent from a recognized institution will be an added advantage
    Minimum of three (3) years relevant experience

    Skills and Attributes

    Strong planning and organization skills;
    Good communication and interpersonal skills;
    Team player; and
    Good report writing skills

  • Office Administrator

    Office Administrator

    Sheer logic Management Consultants are seeking to recruit a Temporary Office Administrator who has some Finance background for one of our client’s; in the banking industry.
    Job duration: 4 months Salary: Kes 33,000
    Job Responsibilities
    Office administration and Compliance

    Provide effective general administrative support to the local BIA team and be a point of contact for all administrative issues while the team is in or out of the country.
    Manage the relationship with Third Party Supplier/appropriate departments within the Bank to ensure that all resources needs for the team are met in a timely manner. E.g. including stationery, equipment, software etc.
    Organize team meetings, functions, lunches, conferences etc. both internal and external venues for the team.
    Liaise with internal/ external contacts, visiting and vetting locations, agreeing dates, menus and prices etc.
    Handling of general correspondence relating to BIA administration matters and ensures that proper records are maintained as per the Bank Policy.
    Ensure that the BCM plan for the Department is kept up to date and that all staffs are aware of the Banks health and safety procedures.
    Ensure that the Bank Premises and Security policies are adhered to within the department.
    Maintain a first class filing system for BIA physical documents and also relevant electronic documents.

    Costs administration

    Receive and review invoices from suppliers to confirm that they are accurate and relate to services provided.
    Raising invoice schedules to Finance and planning department for processing. Maintain records for all invoices received and forward to OPC/ Finance for processing.
    Undertake monthly review of all Expenditure accounts (including suspense accounts) and ensure that all the entries are authentic and relate to the department. Escalate issues for resolution to the Chief Internal Auditor (CIA).
    Collate and review company card returns on a timely basis; follow up any pending returns and escalate issues to the CIA.
    Keep expenditure records – copies of invoices and company card returns as per banks records management policy.
    Ensure that the internal accounts reconciliation certification is submitted for review to the Chief Internal
    Auditor and submitted to the reconciliation centres promptly on a monthly basis as per bank procedures.

    Administration support to Africa Subsidiaries Portfolio Head and Regional Director

    Prepare management information on an ongoing basis for the Africa Subsidiaries to facilitate monitoring and decision making by the PH and RD.
    Co-ordinate information requests from the respective Africa Subsidiaries team to support responses to BAGL information requests and/or support preparation of BAGL deliverables.
    Draft deliverables (e.g. reports, presentations) as and when required.
    Prepare the PH and RD expense claims and/or company credit card returns on a timely basis and ensure these are submitted to Finance within the set deadlines.
    Manage the PH and RD calendars by supporting them to book and coordinate meetings.
    Arrange travel for the PH and RD. This will involve making bookings with the travel agent for air travel, ground travel including airport transfers, accommodation and also collating documentation to support visa applications.

    Qualifications

    Mean Grade C (English & Maths)
    Degree in any field
    Experience in a Financial institution

  • Service in Charge Advisor

    Service in Charge Advisor

    Job Description
    Scope of the job
    Ensure that quality standards and procedures are met and aligned with customer specifications. Shall also monitor work in progress to ensure that work is completed as per the delivery timelines.
    Job Resbonsibilities

    Develop and maintain business relationship with current and prospective clients in order to consistently increase the sales
    Maintain high customer standards through timely delivery, ensuring quality services, updating clients on the progress of service as well as addressing all complaints/ concerns made
    Prepare accurate defect reports, noting urgent and non-urgent repairs, and send to customers upon vehicle diagnosis/road test
    Prepare accurate quotations ensuring that expected margins are obtained
    Analyze service/maintenance authorities and open job cards accordingly
    Approve the prepared LPO’s ensuring that mark-ups are maintained as per company expectations
    Close job cards within one day after job completion
    Oversee release ready vehicles to clients and ensure that service release notes and gate pass are signed and well documented.
    Work in liaison with the existing marketing mechanism which includes the team of marketers and directors to reinforce marketing function.
    Analyze the markets potential and determine opportunities for improving current products or developing new products.
    Uphold and maintain confidentiality in handling customer information including sensitive financial information in accordance with the company’s policy.
    Ensure and oversee good coordination of the purchasing team in order to enhance timely delivery of items
    Ensure that prices of items is obtained and availability confirmed before sending quotations to clients.
    Verify quality/ quantities of parts delivered to ensure that they comply to the specifications of the purchase order.
    In liaison with the purchasing officer, advice the accountant in good time on cash purchases Monitor the work in progress, analyze and control any defects that may hinder timely delivery.
    Coordinate the activities of the service personnel in order to ensure smooth running of the workshop.
    Prepare weekly and monthly reports indicating: Work In Progress trends i.e. Inflows, Conversions, Repeat jobs due to poor delivery and repeat businesses Sales, Customer Satisfaction Index,New and potential clients.
    Any other duties as may be prescribed from time to time by your supervisor.

    Qualifications

    University degree in any field.
    Experience in a Motor industry

    Competencies

    Ability to work as a team, support colleagues and promote excellent team spirit
    A positive individual with a ‘can do’, results driven approach and attitude
    Honest, acts with integrity and takes responsibility
    Demonstrates trust, openness and respect in dealing with people

  • Customer Centre Agents

    Customer Centre Agents

    Job Description
    Salary: 34,000 plus overtime.
    Job Responsibilities

    Determines requirements by working with customers.
    Answers inquiries by clarifying desired information; researching, locating, and providing information.
    Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
    Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

  • Marketing Executive

    Marketing Executive

    Duties

    Generation of accident/service repair jobs to monthly invoicing
    Marketing accident repair marketing
    Attend to customer complaints.
    Handle PR matters with clients, insurers, brokers and other parties in the workshop
    To constantly keep in touch with the insurers, insurance brokers, client and other related parties on the progress of the repair processes.
    To make follow ups with insurers for prompt payments.

    Job Qualifications

    Strong background in accident Insurance industry
    Bachelor’s degree/Diploma in Marketing
    Three years working experience.

  • Field Focus Monitoring Internship

    Field Focus Monitoring Internship

    Responsibilities

    Field Focus data cleaned.
    Updating of the already existing records.
    Calling farmers to gather the yield data.
    Populating the satellite with additional 20 new just planted maize fields.
    Populating the satellite with 15 already harvested fields maize fields with yields and behavior data.
    Monitor real time satellite alerts and recommendations.
    Field Focus retrospectively populated with another 15 already harvested fields (this season) with yield and behavior data so we can calculate the yield and see where we are.
    Provide a bi-weekly summary/work plan of activities.
    Facilitate the compilation of the end season reports season report (progress so far, learning, insights on and next steps)
    Facilitate the compilation of the report per segment (Large, mid, small, Seed Processor)
    Any other role as may be assigned.

    Qualifications 

    University degree in Agriculture
    Experience in Geo Mapping or GIS
    Agriculture background (Not very technical I guess)
    A savvy person who is well versed with computer applications
    Good communicator-expected to be calling a bunch of farmers to gather feedback
    Strong reporting skills as well as strong on soft skills
    In addition he should not be shy to learn as well as offer his/input