Jobs Kenya

Company Address: Address View Park Towers 5th Floor, Uhuru Highway | P.O Box 53026 – 00200 City Square, Nairobi – Kenya

  • Site IT Support Technician

    Site IT Support Technician

    Job Details
    Sheer logic is seeking a senior-level IT Technician to provide site support. The position reports to the Africa Site IT Coordinator.
    This position is responsible for working directly with site users to provide PC services (deployment, repair, upgrade), end user software services (Window, iOS, Mac), SmartHands services (network equipment, server room equipment, rack and stack) and facility services (mobile phones, iPads, UPS, A/V).
    Expertise in general workstation technologies required for Windows, MacBook and Mobile devices, including iOS and Android, Microsoft Office, deployment software, anti-virus and encryption software, basic networking skills, Remedy/Service now skills, PC deployment and repair skills.
    The position requires interaction with other backend IT teams and service providers, such as the remote Digital Service Center (DSC) team, Infrastructure team, Application team and Workplace Services team.
    This position requires a very high degree of professionalism, executive presence, a passion for working with end users, customer centricity, teamwork, communication, coordination and top tier technical aptitude are a combination of skill that the candidate must already possess and leverage daily. Problem ownership from start to finish, with resolution tracking through other teams, is vital.
    The role will be located at the designated site with added responsibility for other sites in the vicinity. Scheduled or on-demand site visits may be necessary for servicing other sites.
    The person is a direct customer interface for our sites to receive seamless support services with the goal of providing the best customer experience possible and, thereby, improving overall IT customer satisfaction.
    Job Responsibilities:

    Monitor and update Help Desk incident and work order tickets in Remedy within Service Level Agreements.
    Provide PC services including imaging, re-core, deployment, repair, upgrade and asset management.
    Provide end user software services for Windows, iOS, Mac, Android
    Provide dispatch service to remote users or sites (service end user at their location)
    Provide on-site support for network, server, hardware upgrades or projects at site
    Manage and report inventory at the site (Server room equipment, PC, accessories, mobiles, tablets etc.)
    Liaison with facility service providers for maintenance of A/V, UPS and Printers
    Deliver prepared training to users at sites for new equipment and software
    Ability to travel to remote sites as needed (scheduled or on-demand). Must have clean, full valid driving license.
    Ability to work off hours if needed

    Required Skills

    Must have both outstanding verbal and written English communications skills.
    PC Hardware, peripheral, mobile devices, printer, networking and support experience.
    Knowledge and understanding of system management services (i.e. Altiris, MS SMS)
    Client focus: Identifies and satisfies the needs of external and internal clients. Continually pursues ways to provide value-added solutions. Builds relationships and trust with clients.
    Results orientation: Fosters a sense of urgency, identifies and overcomes obstacles. Balances the big picture with day-to-day activities/issues for their technology. Persistent in the pursuit of results.
    Communications: Creates an environment that fosters open, frank communications. Clearly expresses oneself orally and in writing. Listens carefully, solicits other opinions. Handles questions well in highly visible, challenging situations.
    Team Orientation: Works cooperatively with others. Encourages participation. Values the contribution of all team members.
    Problem solving: Makes sound, timely decisions. Evaluates short and long term impact of decisions. Demonstrates good judgment and confidence to select appropriate approach and take full responsibility for end results.

    Job Qualifications & Certifications

    ITIL Foundation (Required)
    Microsoft Certified Professional and MCSA Windows 10 (Required)
    HDI Desktop Support Technician OR CompTIA A+ Certification (Required)
    CompTIA Network+ Certification (Preferred)
    Completion of Lenovo Warranty Service Authorization Course
    Microsoft Windows Operating systems, messaging, and email products including Outlook and O365.
    Microsoft’s Active Directory, Remote Desktop services, and remote assistance tools

  • Revenue Accountant

    Revenue Accountant

    Sheerlogic is looking to engage a competent Accounting professional for the position of Revenue Accountant.
    Qualifications

    Bachelors Degree in Commerce / Business related
    Qualified Accountant CPA or ACCA
    Six years experience in similar position (Tested on supervisory skills)

    Added advantage:-

    SAP working knowledge
    Proficient with Navision
    Availability – Immediate
    Taxation matters
    Credit Control
    Masters in Finance

  • Accountant

    Accountant

    Responsibilities

    Prepare monthly management reports;
    Prepare reports on recurring expenses;
    Prepare cash flow forecast and budgets; analyze the Company’s annual, quarterly and monthly budgets.
    Compute depreciation of the new investments manually;
    Gather statistics and compute cost allocation;
    Hold regular meetings with management to discuss the budgetary position and agree action plans where required;
    Explore and recommend ways to decrease the expenses of the company including tax cuts, etc;
    Be involved in corporate strategic planning initiatives and control the costs of products developments or new projects the company may be planning.

    Qualifications

    At least 3 years’ experience strictly in oil & gas industry
    B.COM, CPAK
    Finance Experience in Business analysis, Payables, Receivables, Inventory, Costing, Retail, Reporting
    MS Office, Accounting packages, Advanced Excel

  • Product Brand Manager

    Product Brand Manager

    Sheerlogic is seeking to engage a self-propelled Product Brand Manager for period of 6 months.
    The job holder will Drive E2E product development processes for products, processes and initiatives from concept through to post launch.
    He/she will also grow revenues by ensuring products rolled out achieve business targets, enhance customer experience and are cost effective.
    Key Responsibilities

    Develop and define requirements for products rollout;
    Evaluate and resolve technical feasibility and design optimization;
    Ensure that the marketing requirements are understood by the delivery teams – Technology and external vendors;
    Drive in the tender process for critical marketing projects;
    Research and monitor existing customer base and industry developments and identify potential new product opportunities;
    Coordinate E2E product development process, using the approved process;
    Ensure all products are properly documented, processes are defined and cascaded to all teams internally;
    Develop test plans, coordinate end user tests (UATs) to ensure the functional requirements are met;
    Prepare product board briefs ,design and develop business cases, in coordination with the Finance team;
    Training – coordinate Training Of Trainers for new products and organize frequent refresher trainings;
    Ensure standards and requirements are met through conducting quality assurance tests;
    Collect post launch feedback and design products improvements;
    Manage internal stakeholders, and external stakeholders;
    Partners on boarding on strategic collaborations;
    Contracts negotiations with business partners for mutual benefit;
    Monitor project progress and handle any issues that arise;
    Act as the point of contact and communicate project status;
    Escalate any product issues in a timely fashion, in liaison with Customer facing teams (Customer care, Retail & Online);
    Bi-weekly products update.

    Qualifications

    BSc in Business Administration, IT or related field;
    PMP / PRINCE2 certification is a plus;
    At least 2-3 years of marketing experience, as a product development manager preferably in ICT industry;
    Strong working knowledge of Microsoft Project and Microsoft Visio and Excel;
    An ability to prepare and interpret flowcharts, schedules and step-by-step action plans;
    Proven work experience as a Products & Project Coordinator or similar role;
    Experience in project management, from conception to delivery.

  • Motor Vehicle Sales

    Motor Vehicle Sales

    Sheer Logic Management Consultants is seeking to engage dynamic individuals for Motor vehicle sales position for one of our clients in the automotive industry.
    Location: Nairobi, Mt. Kenya, Western Kenya, South Rift and North Rift regions
    Duties & Responsibilities
    Vehicle sales representatives will perform various duties, tasks, and responsibilities in a bid to make sales, these include;

    Understand vehicles by studying their features and capabilities, as well as comparing and contrasting competitive models.
    Develop buyers by keeping good rapport with previous and new customers; also by responding to inquiries, recommend sales campaigns and promotions.
    Qualify buyers by understanding their interests and requirements; matching requirements and interests to various models.
    Close sales by overcoming objection(s); complete sales or purchase contracts; explain provisions; offer services, warranties and financing; collect payment and handle the entire release process to collection of the vehicle.
    Update own job knowledge by participating in educational opportunities, attending seminars and reading professional publications.
    Explore new opportunities in order to add value to job accomplishments
    Perform walk-around with new and old customer and demonstrate features of suitable vehicles
    Effectively close sales
    Ensure that customers understand the vehicle’s operating features, paperwork and warranty
    Establish and maintain follow-up system, which encourages repeat business cum referrals
    Report to the sales superiors regarding reviews, analyses, objectives, and planned activities through computer systems in place.
    Participates in sales meetings and training provided by the dealership and manufacturers.
    Participate in review of sales statistics and plan more effectively to improve sales at scheduled meetings.

    Requirements

    Ability to plan and execute sales and marketing activities.
    A Valid driver’s license at least 3yrs driving experience.
    At least 2 years of sales or vehicle sales experience
    Must be excellent at communication skills-expressing oneself.
    Possess good dress sense that portrays neat and smart personality
    Must be able to sell minimum quota according to dealership standards
    Must be aggressive in selling; and possess a positive attitude.

    Potential Candidate Core Competencies

    Demonstrated need for the job
    Confident, assertive, friendly and amiable outlook/personality.
    A proven sales track record that spans from two years of exceeding set sales goals.
    Always ensure to make profit from every sale through tactical negotiation.
    Participated in a team that re-instated the company’s position in the industry
    In-depth awareness of vehicle market and financing with competence in the arithmetic of selling, margins, discounts and profits calculations.
    Great confidence and persuasive skills that persuades clients from inquirers to buyers.
    Strong knowledge of the automotive industry, coupled with productive marketing skills.
    Sound sales experiences in selling and delivering services to clients.
    Professional approach in addressing clients need especially when they tend to be the demanding type
    Dynamic team skill that enables a creative working environment
    Leadership ability that helps in coordinating the work force to goals accomplishment
    Balanced business sense that helps in approaching negotiation skilfully, which leads to more sales
    Take the liberty to secure finance and non-traditional financial opportunities for clients
    Ability to plan and execute sales and marketing activities.
    A Valid driver’s license at least 3yrs driving experience.
    At least one year of sales or vehicle sales experience
    Must be excellent at communication skills-expressing oneself.
    Possess good dress sense that portrays neat and smart personality
    Must be able to sell minimum quota according to dealership standards
    Must be aggressive in selling; and possess a positive attitude.
    Indication of leadership & self-organisation skills.

    Professional Experience:

    Exceptionally talented and competent vehicle sale representatives with 2yrs’ experience selling vehicles or related product fields such as tyres, insurance, regional merchandise distributorships e.g. Unilever products/beer/dairy products distributors, vehicle tracking devices, oil sector etc

    Education And Continuing Professional Training:

    First/Higher Diploma in sales & marketing/Business Management
    Degree In Business management/Marketing

  • Spare Parts Sales Representative

    Spare Parts Sales Representative

    Sheer Logic Management Consultants is seeking to engage a dynamic individual for a Spare Parts Sales Representative position for one of our clients.
    Job Purpose
    The incumbent will ensure high level of customer satisfaction and exceptional service delivery in the sales process and contribute toward achievement of Business budget turnover.
    Key Responsibilities

    Ensure customers are served promptly as per set standards both on-line & walk in customers.
    Develop and maintain effective networks with customers and ensure timely resolution of customer complaints
    Using the EPC advise customers on substitution or modification of parts when identical replacements are not available
    Take & process telephone orders in an accurate manner
    Promote on line sales via rider delivery
    Sell quick service orders for retail customers
    Ensure tender quotations are submitted on time & followed
    Follow up on big retail quotations for conversion.
    Keep record of calls & sales & note useful information
    Capturing of lost sales in the system to help in order generation
    Responsible for growing online parts business within the branch
    Ensure timely debt collection of outstanding dues for account customers
    Ensure timely delivery of customer orders from CPD
    Raising & tracking of SOP orders for customers & advise upon arrival
    Preserve data for online business to help in management decisions

    Qualifications

    A degree or diploma in a Technical field or Business related field
    Working knowledge of SAP DMB
    2 year Experience in parts sales
    Excellent Communication & Interpersonal Skills
    Proven Selling skills
    Basic Automotive Knowledge

  • Administrative & Finance Assistant

    Administrative & Finance Assistant

    Sheer Logic Management Consultants is seeking to engage dynamic individuals for Administrative and Finance Assistant position for one of our clients in the banking industry.
    Skills: SAP and ERP systems.
    Qualification: Business Administration and CPA II
    Under the overall guidance of the Director General and the direct supervision of the Finance and Administration Officer, the
    Main Responsibilities 

    Monitoring and ensuring mission’s perdiems and claims are processed in SAP in a timely manner;
    Collection of VAT refunds from suppliers after issuing them with VAT exemption certificates;
    Staff vendor account reconciliations especially in relation to rent to their houses that is paid by the Bank;
    After checking procurement documents, capture the information in SAP in a contract, and issue PO’s;
    Processing of financial transactions and payments in line with the Bank’s policies;
    VAT reconciliations and petty cash management;
    Editing, proofreading, formatting and finalizing procurement documents in line with the Bank’s procurement manual;
    Management and monitoring of the service providers’ contracts;
    Processing suppliers’ accounts reconciliations;
    Logistical planning for the office events/functions-Assisting with Administrative and financial reconciliations and verification;
    Assist in carrying out the work program and contribute to Budget preparation in liaison with the Finance and Administration Officer;
    Assist the office in establishing procedures and controls to improve efficiency of service delivery and identify cost savings and promote efficiency use of Bank resources;
    Undertaking any other ad hoc functions of Finance and administration as may be assigned.

    Selection Criteria (including skills, knowledge and experience required)

    A minimum of an undergraduate Bachelors’ degree in Business Administration, Accountancy or Finance combined with professional qualification of at least CPA Part Two (II).
    A minimum of six (6) years of progressive relevant professional experience in Administration and Financial Accounting, as well as the full range of office support work, with a high level of sustained performance. Work experience in a similar position in a multilateral organization is an added advantage.
    Proficiency in using advanced computer applications-Microsoft Office (ERP, SAP, Excel, Word, PowerPoint); ability to learn and use new software/technology-SAP S/R.
    Proven ability to work effectively in a team-oriented, multicultural environment and to function effectively as a member of various groups.
    High degree of motivation, initiative, flexibility, and reliability with a willingness to do what is required to deliver, including providing back-up administrative support.
    Outstanding interpersonal skills to interact effectively with a range of contacts internally and externally and deal effectively with diverse situations that require judgment and diplomacy.
    An excellent communicator in English.

  • Micro Biology Lab Analyst

    Micro Biology Lab Analyst

    Job Description
    The Microbiology Analyst role exists to ensure that microbiological testing of materials, products, facilities, equipment, systems and processes is done accurately, effectively and complies with External Regulatory requirements in support of the supply chain.
    Key Roles
    Fundamentals (Safety, Quality, people and Process)

    Perform material and finished product microbiological testing to ensure quality of the final product before release according to SOPs.
    Accurately, timely and according to Good Documentation Practices document results in the microbiology lab results forms and Master Batch Records.
    Sample and perform microbiological analysis of water to ensure microbiological control of the water systems.
    Maintain and review microbiological SOPs, reports and forms. Keep all documents under neat and safe conditions.
    Prepare, control through inventory and Growth Promotion Tests culture media in the lab.
    Prepare, control and standardize reagent usage in the lab.
    Monitor stock levels of culture media, reagents, glassware and other lab consumables to avoid stock outs.
    Participate in environmental monitoring through swab, ambient air and compressed air testing and trending of data.
    Carry out testing of detergents and disinfectants.
    Maintain reference cultures.
    Carry out Preservative Efficacy Tests according to the stability programme.
    Report to the Microbiologist any results deviating from the set specifications or limits and participate in laboratory investigations.
    Maintain safety and 5S principles within the microbiology lab environment.
    Carry out calibration checks and routine maintenance on all microbiology lab equipment and instruments.
    Train/coach new personnel, cleaning staff and interns in the microbiology lab.
    Update informational Microbiology lab boards.

    Innovate the Business

    Support laboratory KPI targets.
    Carry out self audits in the laboratory as per the set schedules to ensure compliance to in-house specifications, standards, and good manufacturing practices; and support in action plans.
    Respond flexibly to changing demands and operating conditions.
    Provide support to lab projects, site projects, improvements and GPS initiatives.

    Strategic Alignment & Sustainability

    Support in responding flexibly to changing demands and operating conditions including changes within the regulatory environment.
    Use laboratory consumables effectively in support of the performance of budgets.
    Active engagement with staff on the production floor to support microbial contamination control strategies.
    Active engagement in problem solving and performance management in the lab through microbiology lab and/or quality Tier 1 meetings.
    Open and receptive to coaching.
    Support EHS culture.

    Risk Management

    Support implementation and execution of audit programmes on site (both L1 and L2).
    Work with Cross-functional teams to deliver the Zero Waste, Zero Accident and Zero Quality ambition.
    Engage cross functional teams to ensure there is a smooth flow of product to the market.
    Ensure lab activities are carried out in compliance with ethical standards, GMP and relevant current standards.

    Experience and skills

    Attention to details is required especially in result observations, interpretation, recording and release of products and materials.
    Resilience as an individual and able to drive the same through open and honest engagements.
    Independent thinking in supporting investigations or during problem solving.
    Ability to influence peers in achieving shared goals.
    Open to change in support of initiatives and strategies.

    High Performance Behaviours:

    Enable and Drive Change.
    Continuous Improvement.
    Customer Focus.
    Developing People.
    Sense of Urgency
    Flexible Thinking
    Building Relationships
    Strong customer focus
    Operate with a strong sense of integrity, ethics, responsibility and commitment
    Good verbal and written communication skills
    Result-oriented
    Strong team player
    Problem solving skills
    Significant QA experience within the Pharmaceutical industry including experience within a Microbiology Lab.
    Learning agility

    Qualification/ Experience:

    Diploma or degree in Microbiology, Food Science, Biomedical lab sciences or related sciences.
    Minimum 2 year experience in a similar role with proven track record in achieving results.
    Manufacturing experience/background preferable pharmaceuticals and/ or FMCH organizations.
    Good understanding of GMP.

  • Sales Executive Service Sales

    Sales Executive Service Sales

    Sheer Logic Management Consultants is seeking to engage dynamic individuals for Sales Executive position for one of our clients.
    Qualifications

    Education a certificate or diploma in sales or any relevant field
    Sales experience minimum 2yrs
    Must know how to ride a motor bike
    Must have worked for an FMCG company as a bicycle representative or Distributor sales representative

    go to method of application »

  • Territory Sales

    Territory Sales

    Sheer Logic Management Consultants is seeking to engage dynamic individuals for Territory Sales position for one of our clients.
    Regions: Western, Nyanza, Rift Valley, Aberdare, Coast, Eastern and Nairobi regions
    Basic Purpose:

    Maximises sales revenue by working through and with distributors, dealers and other partners. Works alongside distributors and staff to carry out all the activities required to achieve set targets.
    Monitors stock levels both at distributor level and in the trade; also identifies gaps in the distribution chain and brings them to management attention for action.
    Responsible for generating revenue by closing sales.
    Sells products and services directly to customers primarily via face-to-face contact.
    Develops strong relationships with these customers to ensure sensitivity to the customer’s needs, concerns and emerging requirements.

    Duties and Responsibilities:

    Assures the achievement of agreed sales and revenue targets through distributors, dealers and other partners that resell the company’s products and services:

    Implements assigned action plans aimed at achieving sales and revenue targets.
    Continually monitors own performance against plans and targets and takes remedial action where required
    Maintains sales records and prepares sales reports as required
    Closely monitors distributors/partners against anticipated sales revenue and ensures on-target performance is achieved
    Continuously promotes company’s products and services with a view to increase subscriber numbers and achieve revenue targets

    Implement sales and distribution activities in the territory:

    Co-ordinates the distribution of company’s products within territory to ensure continuous availability
    Manages the distribution of branding and promotion materials to enhance visibility and build consumer/dealer loyalty within the territory
    Mobilizes dealer staff to participate in the implementation of various projects
    Identifies requirements for trade promotions and recommends to the Regional Manager
    Implements and supports promotional activities in the territory
    Monitors competitor activity within the region and reports with recommendations for action

    Work with and support dealers/partners:

    Familiarizes him/herself with the dealer/partner targets for the territory
    Supports the dealer/partner in developing action plans geared towards the achievement of the agreed targets
    In instances of shortfalls, establishes causes and takes remedial actions including coaching of dealer staff and trade promotions, in consultation with the Regional Manager
    Works alongside dealer staff, as part of coaching and monitoring process
    Trains all dealers/partners on company’s products and/or serves

    Support retailers in the business line assigned i.e. Data, Voice and company’s Money:

    Recruits Sim selling outlets, Recharge selling Outlets, Data selling outlets, mobile money agents etc as will be advised from time to time
    Provides airtime and other company’s products to resellers in this outlets
    Provides follow-up with distributors, dealers and other partners to ensure satisfaction with products and/or services provided

    Provide Reports:

    Generates weekly, monthly, and quarterly reports on the sales trends in the territory
    Generates weekly reports on dealers performance
    Market intelligence reports on competitor activity

    Essential Knowledge:

    Good knowledge of company’s products/services and pricing practices.
    Basic knowledge and use of technical principles, theories and concept.

    Competencies:

    Business awareness
    Strong analytical skills and problem solving skills
    Excellent planning skills
    High personal standards and goal oriented
    Excellent interpersonal skills
    Excellent and effective communications skills, both orally and in writing

    Qualifications

    Minimum qualification is University Degree
    Able to work and deliver on short-term targets and objectives
    Go getter with a positive attitude
    IT literacy
    Able to operate in a performance driven organization
    Good communication and presentation skills