Jobs Kenya

Company Address: Address View Park Towers 5th Floor, Uhuru Highway | P.O Box 53026 – 00200 City Square, Nairobi – Kenya

  • Regulatory Affairs Manager Regulatory Affairs Executive

    Regulatory Affairs Manager Regulatory Affairs Executive

    Job Purpose Statement:

    To translate the Pharma (Rx) business objectives into an actionable regulatory affairs strategy so as to ensure that our standards in respect to regulatory conformance and business continuity are maintained.
    To add value to business by ensuring timely submissions and approvals for new products in WCA markets as well as maintenance of registered licences in alignment with local regulations and corporate.
    Ensure Regulatory compliance by support and compliance to the QMS system

    Essential Job Responsibilities:

    Development and coordination of regulatory strategies with the support of the Head of Regulatory for regulatory submissions in WCA and collaboration with the HRA to simplify and improve existing regulatory processes, systems and techniques for the markets supported, to achieve the business objectives.
    Ensure timely submissions and approvals of applications according to regulatory plan and strategy, ensuring continuity of supply and regulatory compliance.
    Management of Regulatory projects to support new initiatives as appropriate to the business.
    Ensure alignment of the regulatory registration submission strategy to commercial strategies and work effectively with key stakeholders and 3rd party service providers.to achieve the desired regulatory outcomes.
    Liaise with Regulatory Authorities and provide appropriate answers on matters relating to Regulatory approvals/queries for our Products.
    Ensure alignment of registered details with original dossiers and corporate databases, maintenance of and compliance with Regulatory Databases (OPAL, REQUIRE, GRACE)
    Support the artwork control process to ensure changes and approval are done in time to avoid product stock out or delays in supplies.
    Management of tender activities in relevant markets (as applicable)
    Monitor and keep in touch with changes in the regulatory environments. Provide intelligence to local stakeholders and central team on changes in regulatory environment in the region.
    Working with industry associations to strategically position our values and address any issues that would affect the business.
    Support and ensure compliance to the QMS/QRM processes within Regulatory (written standard maintenance/compliance, regulatory issue management, risk management, management monitoring (L1 Audit), deviation handling, CAPA management, training, 3P oversight). Provide regulatory support to GMP inspections as required.

    Competencies: (Expertise and Knowledge)
    Knowledge & Application
    The level of technical knowledge required for the role is applied for assessment of the regulatory files, submission of right first-time dossiers to Regulatory Authorities, communication with global and local stakeholders.
    Examples:

    Preparation of registration dossier according to local regulations
    Preparation of SmPC and PIL and coordination of their drafts with global and local stakeholders
    Communication with Authorities (submission of official requests, providing answers for Authorities’ request)
    Communication with regulatory third-party service providers to ensure the company objectives are met

    Problem Solving and Innovation
    Works across multiple markets in complex regulatory environment with high unpredictability of regulatory decisions, not yet fully established regulations (evolving in maturity), lack of transparency and dialogue with Regulatory Authorities, different interpretation and application of regulations/guidelines.
    Works in one of the most critical areas in terms of compliance to ensure:

    Patients have access to products with minimal possible interruption of supplies because of changing regulatory requirements and
    Supplied products are compliant with registered details, so there is no risk for patients’ safety or our reputation;
    Risk of mistakes in products information is managed properly to minimize impact of regulatory related mistakes on business.

    Works in one of fast-changing areas where changes are caused by external factors (regulatory requirements and practices), business needs to be aligned for each single country and in line with central procedures of compliance and product improvements. Needs to have the ability to make evaluative judgement.
    Works through local regulatory service providers to provide the regulatory support required in market (i.e. appointments, submissions, follow up, response to queries, regulatory intelligence & advocacy)
    Interaction
    The role involves interaction with multiple stakeholders internally and externally and requires excellent communication, collaboration and negotiation skills:
    Internally

    Country level: LOCs Quality, Medical, Logistics and Distribution, Legal, Commercial
    Regional: Regional Regulatory Affairs
    Global level: Global Regulatory Affairs, GMS

    Externally

    Regulatory Authorities
    3rd party service providers
    Pharmaceutical Trade Associations

    The communication needs to be clear, specific and consistent across all stakeholders both internal and external. It needs to be adapted to manage the diversity, harness the commitment & contribution of stakeholders internally and externally and collaborative to deliver the goal for the organization.
    Multi-Cultural Awareness
    The role involves interacting with multiple countries with racial/ethnic diversity as well as variance in socio-economic environment.
    These factors need to be considered while working on regulatory strategy as well as interacting with internal and external stakeholders since alignment with the country’s and state authorities’ vision is essential for regulatory strategy or advocacy initiatives to be successful.
    Therefore, the role holder should have the:

    Ability to write and speak in English and French: Intermediate/upper-intermediate level;
    Ability to work within diverse cultures and differing levels of organizational maturity;
    High degree of comfort and positive engagement working as a member of a multifunctional and multicultural team
    Constant search for Innovation, contributing with passion, and performance achieved with Integrity
    Ability for multitasking, quick adaptation, agility and ability to make decisions/influence outcomes that include assessment of the potential impact, attention to detail.

    Impact
    Impacts business targets ensuring all new submissions, regulatory variations and renewals are agreed with logistics, commercial teams and in the countries, so they have minimal impact on supplies.
    Influences on continuous product supply by ensuring alignment of registered details with original dossiers in multiple countries in WCA (as assigned) and working through third party service providers to achieve desired outcomes as per plan.
    Impact on compliance (in complex/dynamic regulatory environment) ensuring that the standards of governance and oversight are applied, and that risks and issues are appropriately managed
    Basic Requirements:

    Bachelor’s Degree. Pharmacy or appropriate scientific degree
    Minimum 3 years Regulatory Experience in the industry. Good working knowledge of regulations, current industry practices, and experience with seeking out, interpretation and application of regulatory guidance.
    Excellent communication influencing and negotiation skills
    Masters or PhD (would be an added advantage)
    Qualification in project management (would be an added advantage)

    go to method of application »

  • Revenue Assurance & Fraud Officer Lubes Sales Executives

    Revenue Assurance & Fraud Officer Lubes Sales Executives

    Perform and manage all internal controls for Fraud to ensure mitigation of fraud loss, financial exposure, errors and omissions. Institutionalize best in class Fraud mitigation processes in line with Group RAFM Governance Guidelines to achieve high levels of compliance, cash benefits by mitigating fraud risks through effective implementation of control environment and thus closing various loop holes detected, identifying and closing ongoing frauds. Detect, report, close and take proactive steps to prevent further occurrence of issues by closely liaising with CFT strictly in a time-bound manner.
    Skills

    Strong analytical, technical and reporting skills
    Proficient in querying a large amount of data using SQL queries
    In-depth knowledge of GSM Networks, IN and IT Billing & Provisioning Systems
    Good understanding of data models and various IT platforms/solutions
    Should be able to work and deliver under pressure and squeezed timelines
    Take ownership for the work assigned and have good follow through skills
    Ability to consistently deliver accurate results on-time and hold others accountable
    Demonstrate ability to work in an ambiguous and fast paced environment
    Ability to successfully engage in multiple initiatives and manage multiple priorities
    Exceptional eye for details
    Ability to work effectively in a team environment as well as individually
    Quick learner to develop strong product knowledge and entire product lifecycle
    Build strong relationships in a matrix environment to help negotiate priorities and to resolve conflicts among project stakeholders
    Should be able to do risk analysis and document the business requirements and formulate the business processes
    Project management and planning skills
    High integrity is mandatory
    Should be able to re-define priorities and take deviations in order to support business exigencies

    Responsibilities

    Performing all Fraud Management controls within the fraud universe that are not covered by the FMS
    Deep dive of exceptions highlighted by RA & FMS controls
    SIM Box detection & management – Reduce average SIM Box duration on network to <2 hours Manage ‘whistle blower’ alerts from hotline/ email – Open ‘case’ for all fraud alerts received form hotline/ email and investigate till conclusion or handover to Internal Audit (if staff involvement is identified) Fraud collaboration with Law Enforcement Agencies On site fraud investigations – interviews, visits to offsite locations Fraud risk assessment for new products & services E1 (ISDN) configuration checks Perform quality check for fraud proof features on printed airtime vouchers Fraud test calls Mystery Shopping Daily monitoring for high number of calls to premium to destinations, high number of manual adjustments, SIM Swaps, Logs of resetting customer PINs, HUR and NRTRD, HLR Logs for subscriber profile/service profile modifications, voucher activations vs. sales, unauthorized APIs, user IDs having rights which are not approved as per DoA, prepaid IMSIs defined as postpaid, numbers configured under test/staff/discounted tariff plans, APNs bypassing IN/Billing, Maintain log of Tip Offs received and investigation carried out thereby Analyze all alerts received from GSMA Fraud Forum Review SMSC short codes configured with business approved short codes Requirements Degree in computer science from reputed university Advanced Excel preferred Experience of 3 years in similar position go to method of application »

  • Bank Relationship Officer

    Bank Relationship Officer

    Job Responsibilities:

    Deposit mobilization – Fixed and Cheap-Sticky deposits -Aggressively marketing for new liability accounts in line with the given stretching targets.
    Cross sell banc assurance and other bank products
    Develop good customer loans/facilities proposals that comply with the banks credit administration standards and policy.
    Review customer demands in the market and recommend products/ services that will enable the Bank to compete in the area of operations.
    Effective monitoring of loan repayments and mitigating risks related to defaults and periodically reviewing the loan portfolio to manage likely problem areas.
    Ensures compliance to regulatory requirements and implementation of effective anti-money laundering procedures and controls.
    Keep abreast of new development in customer preference and advices management on relevant changes.
    Manage customer relations under personal/bank portfolio and ensure lasting relations are established with all clients and institutions.

    Qualifications

    Bachelor’s degree in Commerce, Economics or related field.
    At least 3 (three) years’ experience as a Relationship Officer in Sales or Credit with proven track record for delivery of superior results.
    Supervisory experience mandatory.
    Good Knowledge and experience in banking operations
    Added advantage to those experienced in a micro-finance environment.

    Key Competences:
    Job Responsibilities:

    Deposit mobilization – Fixed and Cheap-Sticky deposits -Aggressively marketing for new liability accounts in line with the given stretching targets.
    Cross sell banc assurance and other bank products
    Develop good customer loans/facilities proposals that comply with the banks credit administration standards and policy.
    Review customer demands in the market and recommend products/ services that will enable the Bank to compete in the area of operations.
    Effective monitoring of loan repayments and mitigating risks related to defaults and periodically reviewing the loan portfolio to manage likely problem areas.
    Ensures compliance to regulatory requirements and implementation of effective anti-money laundering procedures and controls.
    Keep abreast of new development in customer preference and advices management on relevant changes.
    Manage customer relations under personal/bank portfolio and ensure lasting relations are established with all clients and institutions.

    Qualifications

    Bachelor’s degree in Commerce, Economics or related field.
    At least 3 (three) years’ experience as a Relationship Officer in Sales or Credit with proven track record for delivery of superior results.
    Supervisory experience mandatory.
    Good Knowledge and experience in banking operations
    Added advantage to those experienced in a micro-finance environment.

    Key Competences:

    Performance driven – takes the initiative to set and achieve challenging work goals. Proven track record for delivery of superior results and ability to meet stretching targets.
    Strong negotiation skills.
    Sales / Marketing skills including check-off loans, deposit mobilization and distribution of banc assurance products
    Capacity to lead and manage sales staff including direct sales representatives. Team supervisory experience mandatory.
    Good interpersonal and communication skills with high personal integrity and ability to work under pressure.
    Credit management skills.

    Performance driven – takes the initiative to set and achieve challenging work goals. Proven track record for delivery of superior results and ability to meet stretching targets.
    Strong negotiation skills.
    Sales / Marketing skills including check-off loans, deposit mobilization and distribution of banc assurance products
    Capacity to lead and manage sales staff including direct sales representatives. Team supervisory experience mandatory.
    Good interpersonal and communication skills with high personal integrity and ability to work under pressure.
    Credit management skills.

  • Business Development Lead

    Business Development Lead

    Job Description

    Operate as the lead point of contact for any and all matters specific to our partners.
    Build and maintain strong, long-lasting relationships with partners.
    Negotiate contracts and close agreements to maximize profits.
    Develop new business with existing partners and/or identify areas to improvement.
    Collaborate with the business development team to Identify and grow opportunities within territory.

    Partnerships Recruitment

    Developing leads with prospective partners and building a business network.
    Planning and delivery of personalized propositions to engage new partnerships.
    Promoting PR/communication initiatives in key markets to maximize brand exposure.
    Conduct market research and data analysis to help build powerful and persuasive commercial proposals based on the marketing objectives and the business needs of potential partners.
    Supporting the business development team by initiating, negotiating and closing appropriate engagements with partners.
    Team Management
    Recruit and manage the region’s sales team.
    Develops strategies to promote team member adherence to company regulations and performance goals.

    Qualifications

    At least 3-5 years’ work experience with a minimum of 1 year’ experience in Account Management.
    Bachelor’s degree from an accredited University in the field of business or related discipline.
    Strong interpersonal skills and relationship management.
    Excellent IT Skills, specifically Microsoft Word, Excel & PowerPoint.
    Experience delivering tailored solutions to partners’ needs.

  • Quality Analyst

    Quality Analyst

    This position works within the Quality Team and has responsibility of ensuring that the quality of the product is constantly of high quality.
    To provide Process Quality Assurance activities to production and troubleshooting within the Quality Department.
    To provide quality technical support in problem solving in process and carry out training on analytical techniques at quality work stations for operators as well as monitor performance .
    Ensuring that chemical reagents and equipment are well calibrated. Ensure that processes are accurate and checking the performance of measuring systems.
    Coordinate inter lab analysis and that quality controls are done properly. Investigations where any anomaly is found.
    Ensure technicians have access to reference standards and that they adhere to these standards in getting their results.
    Analysis and coordination of monthly samples. Ensuring that actions arising from samples are handled. To monitor process critical control points and data generation
    Training the laboratory and Quality Control technicians on Quality.

    Qualifications

    A holder of BSc. in food science and technology, Chemistry, Biochemistry, Industrial Chemistry or microbiology

    Experience

    Minimum of 2 – 3 years relevant work experience.
    Knowledge of Quality, Safety and Environmental Management systems.
    Working Knowledge in Microbiology/ hygiene, Brewing and Packaging process.

  • House Cook

    House Cook

    Requirements

    Proven experience as cook of at least 2 years.
    Experience in using cutting tools, cookware and bake ware.
    Knowledge of various cooking procedures and methods (grilling, baking, boiling etc).
    Ability to follow all sanitation procedures.
    Very good communication skills.

  • Automobile Senior Sales Executive

    Automobile Senior Sales Executive

    Role Purpose: To generate the maximum amount of profitable sales and achieve/exceed the set sales targets by actively prospecting for business, making product presentations, following up leads and closing deals.
    Key Responsibilities

    Listening to customer requirements and presenting appropriately to make a sale;
    Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
    Arranging meetings with potential customers to prospect for new business;
    Negotiating the terms of an agreement and closing sales;
    Representing the organization at trade exhibitions, events and demonstrations;
    Negotiating on price and costs, delivery and specifications with buyers and managers;
    Advising on forthcoming product developments and discussing special promotions;
    Recording sales and order information and sending copies to the sales office;
    Continuously reviewing one’s own sales performance, aiming to meet or exceed targets;
    Gaining a clear understanding of customers’ businesses and requirements;
    Making accurate cost calculations and providing customers with quotations;
    Maintain and develop a computerized customer and prospect database;
    Respond to and follow up on sales enquires by all available media and/or personal visits;
    Carry out market research of competitors and customer’s surveys as required.

    Qualifications

    Degree in a Business related field;
    Must have sold cars in a busy organization;
    Trading Capacity;
    Resilience Ability;
    Capacity of reacting under pressure;
    Dynamic and rigorous;
    Computer skills (user’s perspective);
    Driving License;

  • Human Resource Manager

    Human Resource Manager

    The purpose of this position is to provide HR related functions to one of our clients. This is an urgent position, and as such we would prefer a candidate who is currently unemployed.
    Responsibilities

    Manage all the HR related functions for our client. Specific roles include:
    Payroll management;
    Manage safety & health programmes;
    Handle discipline issues;
    Supervise workers and ensure that they are productive;
    Handle industrial relations;
    Allocating assignments to employees;
    Handle grievances;
    Reward Management;
    Training and Development; and
    Any other duty that may be assigned.

    Qualifications

    Degree qualification in Human Resource Management;
    Minimum 3 years of post-qualification experience preferably in a management consultancy firm;
    Professional training in HR will be an added advantage;
    Experience of communicating at all levels up to and including senior management;
    Problem-solving and negotiation skills;
    Initiative and the ability to offer new ideas;
    Organizational and planning skills;
    Personal commitment to improving your own knowledge and skills;
    Ability to meet strict deadlines; and
    Personal commitment to improving your own knowledge and skills.

  • Workshop & After Sales

    Workshop & After Sales

    Job Responsibilities

    After Sales Service Reception and Workshop management and coordination;
    Technical supervision and technician development;
    Define daily activity planning, supervise services completing and quality levels;
    Workshop productivity and capacity follow-up and improvement;
    Guarantee the quality of service provided and monitoring of improvement;
    Develop Customer Relations Management Activities;
    Define and implement 5’s activities;
    Push spare part sales;
    Warranty Control.

    Qualifications

    Degree in Mechatronics is highly preferred;
    At least 5 years’ Experience in similar functions in a recognized workshop;
    Technical Knowledge to ensure right levels of service quality and fix it right at first time;
    Ability to be organized, proactive and resilient;
    Ability to communicate, interpersonal relationship, team management and focus on general and specific objectives;
    Love for teamwork and ability to adapt;
    High organizational capacity and orientation for continuous improvement;
    Proactive and strong orientation to reaching goals;
    Ease of communication and interpersonal relationship, commitment and interaction with customers;
    Responsible, resilient and dynamic; and
    Knowledge of Office and Information Systems.

  • Motor Sales Executives

    Motor Sales Executives

    To generate the maximum amount of profitable sales and achieve/exceed the set sales targets by actively prospecting for business, making product presentations, following up leads and closing deals.
    Job Responsibilities

    Listening to customer requirements and presenting appropriately to make a sale;
    Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
    Arranging meetings with potential customers to prospect for new business;
    Acting as a contact between the company and its existing and potential markets;
    Negotiating the terms of an agreement and closing sales;
    Gathering market and customer information;
    Representing the organization at trade exhibitions, events and demonstrations;
    Negotiating on price and costs, delivery and specifications with buyers and managers;
    Challenging any objections with a view to getting the customers to buy;
    Advising on forthcoming product developments and discussing special promotions;
    Recording sales and order information and sending copies to the sales office;
    Continuously reviewing one’s own sales performance, aiming to meet or exceed targets;
    Gaining a clear understanding of customers’ businesses and requirements;
    Making accurate, rapid cost calculations and providing customers with quotations;
    Attending team meetings and sharing best practices with colleagues;
    Maintain and develop a computerized customer and prospect database;
    Respond to and follow up on sales enquires by all available media and/or personal visits;
    Carry out market research of competitors and customer’s surveys as required;
    Liaise and attend meetings with other company functions necessary to perform duties and aid business organizational development; and
    Attend training and to develop relevant knowledge skills.

    Qualifications

    MUST have minimum of 2 years of experience selling vehicles (Do not apply if do not meet this criteria).
    Degree/ Diploma in Sales and Marketing or in a Business-related field.