Jobs Kenya

Company Address: Address View Park Towers 5th Floor, Uhuru Highway | P.O Box 53026 – 00200 City Square, Nairobi – Kenya

  • Service in Charge Advisor

    Service in Charge Advisor

    Job Description
    Scope of the job
    Ensure that quality standards and procedures are met and aligned with customer specifications. Shall also monitor work in progress to ensure that work is completed as per the delivery timelines.
    Job Resbonsibilities

    Develop and maintain business relationship with current and prospective clients in order to consistently increase the sales
    Maintain high customer standards through timely delivery, ensuring quality services, updating clients on the progress of service as well as addressing all complaints/ concerns made
    Prepare accurate defect reports, noting urgent and non-urgent repairs, and send to customers upon vehicle diagnosis/road test
    Prepare accurate quotations ensuring that expected margins are obtained
    Analyze service/maintenance authorities and open job cards accordingly
    Approve the prepared LPO’s ensuring that mark-ups are maintained as per company expectations
    Close job cards within one day after job completion
    Oversee release ready vehicles to clients and ensure that service release notes and gate pass are signed and well documented.
    Work in liaison with the existing marketing mechanism which includes the team of marketers and directors to reinforce marketing function.
    Analyze the markets potential and determine opportunities for improving current products or developing new products.
    Uphold and maintain confidentiality in handling customer information including sensitive financial information in accordance with the company’s policy.
    Ensure and oversee good coordination of the purchasing team in order to enhance timely delivery of items
    Ensure that prices of items is obtained and availability confirmed before sending quotations to clients.
    Verify quality/ quantities of parts delivered to ensure that they comply to the specifications of the purchase order.
    In liaison with the purchasing officer, advice the accountant in good time on cash purchases Monitor the work in progress, analyze and control any defects that may hinder timely delivery.
    Coordinate the activities of the service personnel in order to ensure smooth running of the workshop.
    Prepare weekly and monthly reports indicating: Work In Progress trends i.e. Inflows, Conversions, Repeat jobs due to poor delivery and repeat businesses Sales, Customer Satisfaction Index,New and potential clients.
    Any other duties as may be prescribed from time to time by your supervisor.

    Qualifications

    University degree in any field.
    Experience in a Motor industry

    Competencies

    Ability to work as a team, support colleagues and promote excellent team spirit
    A positive individual with a ‘can do’, results driven approach and attitude
    Honest, acts with integrity and takes responsibility
    Demonstrates trust, openness and respect in dealing with people

  • Customer Centre Agents

    Customer Centre Agents

    Job Description
    Salary: 34,000 plus overtime.
    Job Responsibilities

    Determines requirements by working with customers.
    Answers inquiries by clarifying desired information; researching, locating, and providing information.
    Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
    Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

  • Marketing Executive

    Marketing Executive

    Duties

    Generation of accident/service repair jobs to monthly invoicing
    Marketing accident repair marketing
    Attend to customer complaints.
    Handle PR matters with clients, insurers, brokers and other parties in the workshop
    To constantly keep in touch with the insurers, insurance brokers, client and other related parties on the progress of the repair processes.
    To make follow ups with insurers for prompt payments.

    Job Qualifications

    Strong background in accident Insurance industry
    Bachelor’s degree/Diploma in Marketing
    Three years working experience.

  • Field Focus Monitoring Internship

    Field Focus Monitoring Internship

    Responsibilities

    Field Focus data cleaned.
    Updating of the already existing records.
    Calling farmers to gather the yield data.
    Populating the satellite with additional 20 new just planted maize fields.
    Populating the satellite with 15 already harvested fields maize fields with yields and behavior data.
    Monitor real time satellite alerts and recommendations.
    Field Focus retrospectively populated with another 15 already harvested fields (this season) with yield and behavior data so we can calculate the yield and see where we are.
    Provide a bi-weekly summary/work plan of activities.
    Facilitate the compilation of the end season reports season report (progress so far, learning, insights on and next steps)
    Facilitate the compilation of the report per segment (Large, mid, small, Seed Processor)
    Any other role as may be assigned.

    Qualifications 

    University degree in Agriculture
    Experience in Geo Mapping or GIS
    Agriculture background (Not very technical I guess)
    A savvy person who is well versed with computer applications
    Good communicator-expected to be calling a bunch of farmers to gather feedback
    Strong reporting skills as well as strong on soft skills
    In addition he should not be shy to learn as well as offer his/input

  • Sales Representative

    Sales Representative

    Job Description
    The position is responsible for achieving key sales objectives through the managing of multiple distributors and outlets as well as aggressively growing new accounts for growth and development of beverage products.
    Job Responsibilities

    Establish and develop new business and sell in new brands and packages including activities to support sales as promotions
    Achieve sales targets & objectives and make sales performance review according to the Business Plan
    Ensure brand knowledge; demonstrate and present brands to customers and consumers
    Manage the sales process from initial contact through to closure and collect due payments
    Check quantities of goods on display and in stock, during customer visit- on store merchandising
    Maintain accurate market intelligence data, customer detail database, sales visits and logs
    Forecast, list and communicate new opportunities updates, business trend updates and potential listings to the Territory Sales Manager.
    Ensure daily, monthly and quarterly reports are done and presented to the territory sales manager
    Attend without fail scheduled office meetings, training and periodic activations
    Provide accurate and justifiable sales forecast report at the start of every month to the Territory Manager
    Document all sales activities for each client and provide a periodic detailed report to the Territory Manager on
    Frequency and nature of contact, summary of discussions and evaluation of the relationship status
    Submit daily and weekly sales report to the Territory Sales Manager without fail

    Requirements

    Diploma in Sales & Marketing, or Equivalent. Experienced marketers will be given preference.
    At least 1 – 2 years’ experience
    Experience in working in FMCG is a MUST
    Experience in an alcoholic and non-alcoholic industry will be an added advantage
    Strong business development and marketing skills
    Have strong communication skills and negotiating skills
    Ability to work under minimum supervision
    Someone who can demonstrate high levels of integrity, honesty
    Ability to set realistic targets and meet them
    Ability to enhance teamwork

  • Territory Sales Executives

    Territory Sales Executives

    Sheer Logic is seeking to engage dynamic individuals for a Territory Sales Executive position for one of our clients, in the telecommunications industry.
    Basic Purpose:

    Maximises sales revenue by working through and with distributors, dealers and other partners. Works alongside distributors and staff to carry out all the activities required to achieve set targets.
    Monitors stock levels both at distributor level and in the trade; also identifies gaps in the distribution chain and brings them to management attention for action.
    Responsible for generating revenue by closing sales. Sells products and services directly to customers primarily via face-to-face contact.
    Develops strong relationships with these customers to ensure sensitivity to the customer’s needs, concerns and emerging requirements.

    Job Responsibilities
    Assures the achievement of agreed sales and revenue targets through distributors, dealers and other partners that resell the products and services:

    Implements assigned action plans aimed at achieving sales and revenue targets.
    Continually monitors own performance against plans and targets and takes remedial action where required
    Maintains sales records and prepares sales reports as required
    Closely monitors distributors/partners against anticipated sales revenue and ensures on-target performance is achieved
    Continuously promotes products and services with a view to increase subscriber numbers and achieve revenue targets

    Implement sales and distribution activities in the territory:

    Co-ordinates the distribution of products within territory to ensure continuous availability
    Manages the distribution of branding and promotion materials to enhance visibility and build consumer/dealer loyalty within the territory
    Mobilizes dealer staff to participate in the implementation of various projects
    Identifies requirements for trade promotions and recommends to the Regional Manager
    Implements and supports promotional activities in the territory
    Monitors competitor activity within the region and reports with recommendations for action

    Work with and support dealers/partners:

    Familiarizes him/herself with the dealer/partner targets for the territory
    Supports the dealer/partner in developing action plans geared towards the achievement of the agreed targets
    In instances of shortfalls, establishes causes and takes remedial actions including coaching of dealer staff and trade promotions, in consultation with the Regional Manager
    Works alongside dealer staff, as part of coaching and monitoring process
    Trains all dealers/partners on products and/or serves

    Support retailers in the business line assigned i.e. Data, Voice and Money:

    Recruits Sim selling outlets, Recharge selling Outlets, Data selling outlets, money agents etc as will be advised from time to time
    Provides airtime and other products to resellers in this outlets
    Provides follow-up with distributors, dealers and other partners to ensure satisfaction with products and/or services provided

    Provide Reports:

    Generates weekly, monthly, and quarterly reports on the sales trends in the territory
    Generates weekly reports on dealers performance
    Market intelligence reports on competitor activity

    Competencies:

    Business awareness
    Strong analytical skills and problem solving skills
    Excellent planning skills
    High personal standards and goal oriented
    Excellent interpersonal skills
    Excellent and effective communications skills, both orally and in writing

    Qualifications

    Minimum qualification is University Degree
    Able to work and deliver on short-term targets and objectives
    Go getter with a positive attitude
    IT literacy
    Able to operate in a performance driven organization
    Good communication and presentation skills

  • Business Development Executives Interior Designers

    Business Development Executives Interior Designers

    To drive, facilitate and implement the check off business Growth strategy; as well as promote, grow and maintain the check off business through timely collection and lodging of new business.
    Result for the Business Development Executives Job
    To assist in the growth and development of the check off business by facilitating implementation of the check off business strategy.
    To act as the interface between check off companies to achieve sales targets, objectives and ensure smooth liaison with the relevant internal departments.
    To identify new check off business opportunities, provide leads to Sales and Distribution Department and maintain existing check off business to achieve company targets.
    To analyze market trends and suggest innovative ways of improving and retaining competitive edge in the industry.
    To monitor on a monthly basis the new and renewal premiums from each check off company/source to achieve the desired conversion rates.
    To ensure compliance with check off rules applicable to the various organizations.
    To resolve check off queries timorously to improve conversion rates and ensure business continuity.
    To provide process understanding of the check off business to relevant stakeholders.
    To effectively manage the team by providing coaching, training, and driving the full performance management process to ensure that staff are competent and motivated to achieve check off set objectives.
    Business Development Executives Job Qualifications
    Bachelor’s Degree (Business related)
    Insurance professional qualification -ACII/LOMA
    Minimum 3 years in marketing 2 must be in Insurance Company within a Sales related function (Preferably Check Off).
    Knowledge of Sales and Marketing (Intermediate: Marketing Principles)
    Knowledge of Insurance Products
    Knowledge of the Check Off Process (Advanced)
    Knowledge of Branch Network
    Knowledge of Underwriting Guidelines
    Key Skills
    Computer Skills
    Deciding and Initiating Action – Taking Responsibility
    Relating and Networking – Relating to others
    Delivering Results and Meeting Customer Expectations – Putting the Customer First
    Coping with Pressures and Setbacks – Resilience
    Leading and Supervising
    Presenting and Communicating Information – Oral Communication
    Persuading and Influencing
    Achieving Personal Work Goals and Objectives – Personal Motivation
    Entrepreneurial and Commercial Thinking – Cost Conscious
    Adhering to Principles and Values – Acting with Integrity
    Analyzing – Working with Information
    Analytical and Presentation skills
    Good organization & Planning skills
    Verbal and written communications skills
    Relationship building skills
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  • Head of Services

    Head of Services

    The Head of Service Branch EA leads and directs all operational aspects including customer service, human resources within the branch, administration and sales covering service execution (field service), service projects & execution thereof, equipment service sales and solutions service sales (including spare parts sales & repairs). S/he will develop forecasts, financial objectives and business strategies within their location/region and relating to the Service BA.
    S/he will lead and manage human resources by example to bring out the best of branch’s personnel and will be providing training, coaching, development and motivation. S/he will locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
    The Head of Service Branch EA will share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. S/he will adhere to high ethical standards, and comply with all regulations/applicable laws and corporate governance.
    Responsibilities for the Head of Services Job
    Network to improve the presence and reputation of our client and its value proposition covering all business areas;
    Align efforts of Service, Equipment and Solution Sales to maximize sales;
    Address customer and employee satisfaction issues promptly;
    Grow Service execution (field service), Service Projects, Equipment Service sales and Solutions Service sales (including spare parts sales & repairs);
    Ensuring customer satisfaction through high quality service levels and execution;
    Develop Strategy plan/s & execute for development in area of responsibility; and
    Track and realize budgets, consisting of: turn-over, margins, overheads, contribution and Ebit.
    Ensuring that all quotations are done as per client’s standards and as per agreed margins;
    Ensuring that all procurement is done in accordance with the ERP system requirements;
    Ensuring that all job files are maintained as per client’s standards;
    Ensuring that all WIP is kept up to date and as per client’s standards;
    Ensuring that all invoicing is done in accordance with ERP system and on time;
    Ensuring that all payments (debtors and creditors) are collected / made in accordance with agreed payment terms;
    Ensuring that all aspects of human resource management is implemented and managed – leave, sick leave, social welfare, office facilities, employment contracts, etc;
    Ensure that all local banking, leases, expense sheets, etc. are maintained and managed;
    Ensuring that all overheads are managed and documented as per client’s standards;
    Develop and maintain branch facilities to support service business;HSE implementation and enforcement;
    Ensure that technicians receive adequate training and expose to Group know how; and
    Plan & compile budgets & forecasts for branch related to Service, Service Projects and overheads.
    Qualifications for the Head of Services Job
    The successful candidate will be a seasoned professional with a minimum work experience of 5 years within our Industry and also within a Service Industry (A must);
    S/he must have a strong commercial and financial acumen as well as knowledge of the location/region market; and Academic qualification in Business Management or relevant field.

  • Lodge Manager Head Chef

    Lodge Manager Head Chef

    The successful candidates must have at least 5 years Managerial experience in a high end Lodge or Tented Camp, be strong leaders and very customer oriented.
    They will be responsible for managing the camps guest experience, front-of-house management, monitoring standards throughout the lodge, marketing, reservations, operations, human resources, repairs & maintenance, staff training, profitability and conservation liaison.
    Lodge Manager Job Key Responsibilities
    Provide a welcoming lodge environment for our customers with high standards of service, meals and housekeeping which meet the company’s expectations.
    Maintain the smooth operation of the Lodge, its facilities, infrastructure, services and functions.
    Manage all staff reporting to the position so as to effectively assist, train, develop, motivate and monitor their activities.
    Maintain a safe, harmonious, enjoyable work place environment for staff
    To lead by example in a positive and enthusiastic manner.
    Work closely with the General Manager to create a strong management team
    Prepare and communicate Monthly Management reports to senior management on a regular basis in line with company requirements
    Gain a clear understanding of the staff duties and ensure that these are carried out to the company standards
    Complete weekly rotas for the team and maintain correct staffing level at all times
    Resolve and handle Guest complaints
    Be accountable for all relevant Product delivery and Stock management
    Commercial accountability for Budgeting and Financial Management
    Qualifications Lodge Manager Job
    Qualification in Hotel Management degree/diploma from a reputable institution
    Over 5 years of experience in a 5 Star hotel or Tented camp
    Managerial experience in a high end Lodge or Tented Camp
    Should be experience in using sales force software and Opera – sales and front office
    Very good computer skills – MS Office Suite
    Excellent Communication and People skills
    Excellent customer service skills
    Hands on and Problem solver
    Leadership and Management skills
    Be a good motivator
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  • Interior Design Sales Executive Assistant Manager Schools Coordinator

    Interior Design Sales Executive Assistant Manager Schools Coordinator

    Interior Design Sales Executive Job Responsibilities
    Market research on the industry
    Schedule appointments with business prospects
    Conduct sales presentations to new business prospects
    Follow up on sales
    Establish new business
    Qualifications for the Interior Design Sales Executive Job
    Experience of 1yr in sales
    Must have a university degree from a recognized institution
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