Jobs Kenya

Company Address: Address View Park Towers, 16th Floor, Loita St

  • Human Resource Manager Finance Manager

    Human Resource Manager Finance Manager

    Reporting to: Chief Executive Officer
    Location: Nairobi
    Salary: Kes 150,000Key Responsibilities: 
    Formulating and aligning the Human Resource strategies to the Organizational strategy.
    Provide leadership and technical support in Human Resources Management, and advice the management on HR Matters, their implications and impact to business.
    Continually reviewing and implementing HR policies & procedures
    Ensure the company is fully compliant with the relevant employment laws
    Develop, implement & monitor HR budgets
    Oversee the development of manpower plans and the recruitment process
    Develop, implement and continuously review performance management programs
    Conduct training needs analysis for the organization
    Prepare training calendar for the overall organization and maintain training records
    Prepare human resource board agenda, advising the board on all HR related matters as well as implementation of board resolutions
    Analyze utilization of the human resource in the organization and advise on staff performance, career progression and making appropriate recommendations and proposals on human resource planning & succession management
    Administer all employee benefits and payroll requirements in line with the company & employment laws of Kenya
    Qualification and Experience Requirement 
    Bachelor’s Degree in HR or any relevant field from a recognized institution
    MBA is preferred.
    4 Years of Work experience as HR manager in a supermarket or retail SME or fast consumer moving goods or manufacturing industry will be an added advantage
    Member of the IHRM(K)
    Excellent Leadership Skills
    Ability to implement change
    Good Interpersonal skills
    Excellent communication skills
    People oriented
    Possess high sense of integrity & confidentiality
    In-depth knowledge of the relevant labour laws
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     If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Finance Manager) to alphalinksconsultancyltd@gmail.com and CC info@alphalinksconsultancy.com on or before 28th August 2017.Only shortlisted Candidates will be contacted.

    Apply via :

    alphalinksconsultancyltd@gmail.com

  • Human Resources Officer

    Human Resources Officer

    Key Responsibilities
    Handling recruitment of staff.
    Development of job descriptions for new positions and advertisements.
    Conducting references checks.
    Managing staff in various shops /outlets.
    Conducting training to staff in various outlets.
    In charge of induction and orientation and placement at the various departments.
    Prompt filing of employee records and maintenance of HR registry and archive.
    Providing administrative support to HR Department.
    Monitoring attendance of staff in the outlets.
    Administration of employee exit and related human resource issues.
    Knowledge, Experience, and Skills
    Qualifications
    Bachelor’s degree in Human Resources Management or Higher Diploma in Human Resource Management.
    4 years of experience in as similar position as a Human Resource officer.
    2 Years of Work experience in retail S.M.E or fast consumer moving goods or managing various outlets will be an added advantage.
    Membership of the Institute of Human Resources Management
    Behavioral Competencies:
    Excellent verbal and written communication skills
    High level of commitment to duty, and discipline.
    Very organized and keen to details.

     If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Human Resources Officer) to alphalinksconsultancyltd@gmail.com  and CC info@alphalinksconsultancy.com on or before 25th July 2017.Only shortlisted Candidates will be contacted.

    Apply via :

    alphalinksconsultancyltd@gmail.com

  • Customer Success Manager Digital Marketing Manager

    Customer Success Manager Digital Marketing Manager

    Duties and Responsibilities:
    Drive customer success outcomes by Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores.
    Enhance business growth and development.
    Continuous improvement of the service by learning the best practices in the market.
    Ability to study and define customer cycle.
    Manage customer success by offering professional services and cross and upsell.
    Developing metrics to Measure Effectiveness of Customer Success.
    Manage customer success team by recruitment, mentoring and coaching and empowering the team.
    Well adverse with technology by ensuring effectiveness and efficiency in various support system.
    In-charge of customer success across the company by creating company –wide feedback loop.
    Required Experience / Skills:
    Relevant Bachelor’s degree; preference for computer science, Business Management and Business Administration  or any  related field
    3-5 years of experience in leading customer-facing organizations preferably Insurance industry or financial Institutions or services Industry.
    Customer support and account management experience, especially in high-growth, software-as-service (SaaS) environments
    Previous experience with customer relationship management (CRM) software.
    Ability to manage influence through persuasion, negotiation, and consensus building
    Ideally combined background of post-sale and sales experience
    Strong empathy for customers AND passion for revenue and growth
    Deep understanding of value drivers in recurring revenue business models
    Analytical and process-oriented mindset
    go to method of application »

    If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject CUSTOMER SUCCESS MANAGER to info@alphalinksconsultancy.com and CC alphalinksconsultancy@gmail.com on before 20th June 2017.Kindly indicate current/last salary on your CV.N.B: We do not charge any fee for receiving your CV or for interviewing.Only shortlisted candidates will be contacted

    Apply via :

    info@alphalinksconsultancy.com

  • Human Resources Officer

    Human Resources Officer

    Key Responsibilities
    Handling recruitment of staff, up to induction and orientation and placement at the various department.
    Development of job descriptions for new positions and advertisements.
    Advising management of HR management issues.
    Looking after the health, safety and welfare of all employees.
    Organizing staff training sessions and activities.
    Monitoring staff performance and attendance.
    Advising line managers and other employees on employment law and the employer’s own employment policies and procedures.
    Handling staff complaints, and disciplinary procedures
    Implementation of policies and procedures aimed at promoting staff welfare at the work place.
    Prompt filing of employee records and maintenance of HR registry and archive.
    Providing administrative support in the management of Learning and development programs
    Implementing company policies and programs to ensure consistency and fairness in the provision of Human Resources services.
    Administration of employee exit and related human resource issues.
    Knowledge, Experience, and Skills Required
    Qualifications
    Bachelor’s degree in Human Resources Management
    Higher Diploma in Human Resource Management.
    Membership of the Institute of Human Resources Management
    Working knowledge of Labour Laws and Industrial Relation procedures.
    7 years of experience in as similar position
    4 Years of Work experience in a supermarket or retail SME or fast consumer moving goods will be an added advantage.
    Behavioral Competencies:
    Very strong personality and organizational skills
    Excellent verbal and written communication skills
    High level of commitment to duty, and discipline.
    Demonstrable ability to put customer interests first.
    Strong focus on impact

  • Accountant

    Accountant

    Purpose of Position: To ensure the company books are kept in perfect order and furnish management with timely and accurate financial reports.
    Responsibility and authority 2
    Enter all financial transaction details into accounting system on real time basis
    Filing of accounts documents.
    Raising of LPOs to suppliers
    Verify supplier invoices
    Banking of receipts from customers.
    Filing of accounts documents.
    Reconcile supplier statements
    Prepare payments to suppliers
    Raising of Invoices to customers
    Preparing, verifying and dispatching customer statements
    Chase client account departments for collections
    Petty cash custody, requisition and budgeting
    Raise cheques and verify details of the same
    Key Performance Indicators for both Accountants
    Timely daily entry and updates of all financial transactions
    Daily filling and proper record keeping of all account documents
    Implementation of all dated activities on the set dates.
    Qualifications:
    Bachelor degree in commerce –finance or accounting  option
    CPAK holder
    2 years of experience preferably  in retail industry or F.M.C.G or supermarket will be an added advantage.
    Aggressive and result oriented.

  • Caretaker

    Caretaker

    Job description: To provide efficient and effective caretaking support to site manager, ensuring the security and general appearance of the buildings and surrounding areas are maintained in accordance with the required standards and that heating cooling and lighting systems operate at optimum efficiency. 
    Duties and Responsibilities:
    Carrying out day-to-day maintenance and minor repairs and booking outside contractors for major repair work and making sure that heating, lighting and alarm systems are working properly.
    Making sure that doors and windows are locked when the building is not in use.
    Checking the premises to guard against vandalism or break-ins.
    Opening up the building in the morning and locking it at the end of the day.
    Qualifications:
    Diploma in any related course.
    1 Experience as a caretaker will be added advantage.
    Good communication skills.
    Well-groomed and good customer care skills.

  • Outlet Manager

    Outlet Manager

    Key Responsibilities;
    Overall supervision of the service outlet and all the resources within it.  (30%)
    Delivery of the brand experience within the service outlet to ensure consistency of service across all customer touchpoints. (20%)
    Achievement of defined business targets through direct sales and cross sales within the product offering (20%)
    Provision of information and guidance to adequately support customers within the service outlet.  (20%)
    Identification and mitigation of all types of risks relating to the outlet and the product and service offering.   (10%).
    Duties and Responsibilities;
    Overall management of day to day operations within the service outlet.
    Supervision and guidance of outlet resources to ensure timely and effective delivery of service.
    Provide leadership to the outlet resources to enable them to carry out their duties effectively.
    Approve and make decisions on exceptions to defined processes and customer requests.
    Ensure the brand experience is maintained across all the customer touchpoints.
    Floor management to ensure a smooth flow of customers within the service outlet.
    Plan and manage staff shifts, annual, unplanned and emergency leave to ensure minimal disruption of service.
    Provide product information and support and to effectively respond to customer enquiries to maintain consistency in the brand experience.
    Achievement of the defined business targets to ensure growth and profitability of the business.
    Analyse customer data and consumer behaviour within the outlet and provide insights into customer communication and product and service improvements.
    Cross-sell to ensure uptake of the full range of products offered.
    Adherence to quality standards and SLAs within the service outlet to maintain the brand experience and customer promise.
    Ensure adherence to established processes and procedures. Identify potential risks to the service and product offering and provide mitigation strategies.
    Business Continuity plan implementation and disaster recovery co-ordination.
    Understand and provide clear direction to the outlet based on market analysis of local area consumer trends and competitor offerings.
    Maintain security of the premises, equipment and all card plastics awaiting personalization.
    Accountable for supporting sales strategies to achieve annual sales and portfolio targets as cascaded from the business.
    Planning and organizing of events and activities held in the service outlet.
    Competence Requirements
    Supervisory skills for optimal task management and optimization of outlet staff productivity.
    Leadership to provide guidance to the outlet staff on day to day operations.
    Dynamic and energetic with a passion for innovation and disruptive technology.
    Problem solving and solution oriented to be able to handle complex situations
    Quality orientation to ensure highest standards of Customer service are observed.
    Selling skills to ensure effective selling and cross selling of the product offering.
    Clear oral and written communication skills.
    Customer focus with ability to think out of the box and consistently produce high quality of service.
    Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
    Knowledge and experience in modern customer service practices to provide guidance on quality improvements and operational changes
    Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
    Personal motivation and drive to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.
    Decision- making capabilities and ability to work with minimal supervision.
    Self-empowerment to enable development of open communication, teamwork and trust that are needed to support true performance and customer-service oriented culture.
    Qualification and Experience Requirements
    University Degree – Upper second or GPA 3.0.
    Proficiency in computer use including MS Office tools and banking systems
    At least 4 years financial services experience two (2) of which must be in a branch supervisory/management role; and at least two (1) within business development.

  • Business Development Executive

    Business Development Executive

    Responsibilities of the Business Development Executive:
    The job holder will be responsible for
     creating awareness of the company’s existence in security services, Generating sales and increasing company revenue and client base and retain existing clients by giving better services.
    Conduct market research on the industry and region to ensure customer needs and requirements are exceedingly met.
    Hold weekly sales and marketing meetings to evolve viable working strategies and plans for the department
    Address all customer complaints on time and efficiently.
    Deliver extraordinary customer care by responding to queries concerning customer accounts and growing and nurturing customer relationships
    Document necessary account information and offer solutions that benefit the customer.
    Plan documented and measurable routine customer care visits.
    Conduct formal client’s satisfaction survey on semi-annual basis for all clients and follow-up on recommended actions.
    Conduct client training and sensitization on security awareness.
    Provide training and support to the security personnel to ensure sales and service targets are met.
    Train security personnel on quarterly basis on security and customer care.
    Maintain a data base of all existing and potential clients and networks
    Come up with cost effective measures of expanding the business
    Qualifications of the Business Development Executive
    A Diploma / Higher Diploma / Bachelor’s Degree in related field.
    At least 3 years’ experience in sales and marketing in various fields with at least 1 years’ experience in the security industry
    Experience with manned security solutions, electronic alarms, access control equipment, C.C.T.V and other sophisticated equipment.

  • Finance Manager Junior Developer Outlet Manager

    Finance Manager Junior Developer Outlet Manager

    Primary Responsibility: The Finance Manager will be expected to provide leadership in Finance, Accounting formulate and implement sound financial policies that will ensure the company remains financially viable whilst meeting its strategic goals. 
    Key Responsibilities
    Oversee preparation, revision and implementation of corporate budget;
    Design and review financial reporting systems and preparation of financial reports.
    Oversee administration of the finance department.
    Design, review and implement systems controls for the finance department;
    Design, review and implement financial policies and manuals.
    Ensure an efficient cash-flow management system;
    Business Planning, Modeling & Analysis
    Project Costing and general ledger Management.
    Qualifications:
    CPA – K Finalist
    Degree in Finance
    MBA preferred
    3-4 years’ experience in a management position at a medium sized organization
    Male candidate are highly encourage to apply.
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