Jobs Kenya

Company Address: Address UN Gigiri Compound, Nairobi, Kenya

  • Investigations Officer, P4, Nairobi

    Investigations Officer, P4, Nairobi

    Job description

    WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
    Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.
    ORGANIZATIONAL CONTEXT
    The selected candidate will report to the Senior Investigations Officer P-5, Nairobi Office of Inspections and Investigations (OIGI-NBO). The goal and mission of the OIGI is to conduct independent investigations into allegations of misconduct involving WFP staff, contractors and other applicable persons.
    JOB PURPOSE
    The selected candidate will take part in internal reviews and assessments of complaints and allegations, efficiently plan and undertake complex investigations and prepare comprehensive reports. A large emphasis is placed on coordination of the work of investigative teams, development of policies and procedures, provision of advice on best practices with respect to investigations and guidance/training to other staff.
    KEY ACCOUNTABILITIES (not all-inclusive)  

    Efficiently coordinate and undertake office and field-based complex investigations into allegations of violations of policies, procedures, standards, guidelines, and applicablerules and regulations.
    Coordinate preparation of and/or prepare comprehensive reports and ad hoc briefs pertaining to complex investigations and, based on analysis and findings, makerecommendations for corrective actions, improved controls and efficiency of WFP operations.
    Monitor, support and coordinate the work of investigative teams to ensure outputs meet quality standards and are delivered according to established schedules.
    Effectively manage the work-flow of individual cases assigned to Investigations Officers.
    Take part in internal review and assessment of received complaints and allegations and formulate comprehensive investigation plans for complex investigations.
    Assess the potential for fraud and corruption in operational activities and formulate recommendations for senior management decisions.
    Provide guidance and advice to WFP staff on matters pertaining to the investigation of wrongdoing, and direct staff appointed by field offices to assist in investigations.
    Regularly appraise management of the progress of investigations and assess and advise management on probable impact of investigation outcomes.
    Coordinate with local officials, governments, and external organizations to facilitate investigative work.
    Effectively work, collaborate and coordinate with other control and monitoring functions as appropriate.
    Provide advice on and promote best practices with respect to investigations.
    Provide support in the preparation of work plans and the establishment of priorities in the investigation function.
    Assist in the development and implementation of investigators’ trainings.
    Develop policies and procedures and share best practices/lessons learnt from investigative work.
    Take responsibility for incorporating gender perspectives in all areas of work, to ensure equal partici 

    STANDARD MINIMUM QUALIFICATIONS
    Education:

    Advanced university degree in Criminology, Investigations, Law, Audit, Accounting or other related fields, or a first level degree with additional years of experience.
    Formal training and/or certification in various law enforcement methodologies/fraud examination or investigation.

    Experience:

    Eight years or more (of which three international) of relevant progressively responsible professional experience in planning, leading and executing complex criminal or administrative investigations in managerial or supervisory position.
    Previous experience of investigating of internal fraud, sexual harassment, harassment, abuse of authority, and/or sexual exploitation and abuse cases is a strong asset.
    Previous experience in conducting investigations with a UN organization, an international organization (ie NGO) or an international financing institution, and
    working in developing countries, is an advantage.

    Knowledge & Skills:

    Demonstrated expertise in theories, concepts and approaches relevant to investigations and practical use of investigation and interviewing techniques.
    Strong report writing skills.
    Skills in coordination of multiple investigations and delivery of planned outputs.
    Familiarity with the use of various research methodologies and sources, including electronic sources and databases.
    Knowledge of accounting principles and practices, and of UN rules and procedures, is an asset.
    •Ability to coach staff in collection and handling facts and evidence.
    Ability to apply good judgment and strategic thinking in the context of internal investigations.
    Strong coordination, planning and leadership skills including ability to influence Senior
    Managers by consistent and clear communication.
    Strong communication skills and setting priorities.

    Language:

    Fluency (level C) in English language.
    Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.

    TERMS AND CONDITIONS
    Non-Rotational Nature
    Mobility is and continues to be a core contractual requirement in WFP. This position is however classified as “non-rotational”, which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational.
    Terms and Conditions
    The selected candidate will be employed on a fixed-term contract with a probationary period of one year. He/she will be required to travel abroad sometime to remote and difficult locations.
    WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. For more details please visit http://icsc.un.org.
    DEADLINE FOR APPLICATIONS
    1st September, 2019

  • SCOPE Web Developer and Analyst SC5

    SCOPE Web Developer and Analyst SC5

    ORGANIZATIONAL CONTEXT

    The Regional Bureau for  East and Central Africa, located in Nairobi,provides strategic and policy guidance as well as technical support to WFP operations and activities in nine countries: Burundi, Djibouti, Ethiopia, Eritrea, Kenya, Rwanda, Somalia, South Sudan and Uganda.
    At this level, job holders are expected to demonstrate responsibility and initiative to respond independently to queries with minimum guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis.
    Working in the SCOPE Service Operations Unit, the selected candidate will work under the supervision of the SCOPE Service Operations manager and in close collaboration with other developers and system analysts.

    JOB PURPOSE

    The Web Developer’s main task will be to support the core services of the digital platform SCOPE using Python and Django framework.

    STANDARD MINIMUM QUALIFICATIONS

    Bachelor’s degree in Computer Technology, Computer Science, Information Technology or a related field from an accredited university
    At least two years post graduate relevant work experience
    Knowledge of Agile Software development
    Fluency in English (both oral and written)

    DESIRABLE REQUIREMENTS

    ITIL certification
    Prior experience as SCOPE Web developer and analyst
    Knowledge of a second UN language, preferably French, is an asset
    Familiarity with WFP operations, particularly Cash-Based-Transfers, is highly desirable

    KEY ACCOUNTABILITIES (not all-inclusive)

    Support the SCOPE Service Operations Unit by writing python scripts for modification/ addition of data into the digital assistance platform
    Provide data extraction reports as per end user request
    Troubleshooting of core SCOPE tools and applications
    Provide second line fast resolution of issues raised
    Perform offsite and onsite SCOPE end user trainings as needed
    Analyse user needs to understand  technical requirements
    Translate end user specifications to technical requirements and liaise with product development team in development of the same
    Mapping the business processes to technical requirements
    Be a first point of contact for internal queries to facilitate the provision of efficient and effective resolution of daily issues
    Perform other related duties as required

  • National Logistics Officer (Operations)

    National Logistics Officer (Operations)

    The National Logistics Officer (Operations) will support the Head of Logistics Operations. The role will require regular travel to Somalia.
    This position is open to Kenyan nationals only and based in the Nairobi Liaison Office. Female candidates are particularly and highly encouraged to apply.

    Duties and Responsibilities:

    Contribute towards the development of logistics plans and processes in compliance with wider logistics policies and WFP standards;
    Provide technical advice and guidance to WFP staff, partners and governments, building capacity to connect to markets, run food systems and deliver food assistance;
    Support day-to-day operational activities to ensure the effective delivery of food assistance;
    Collect, analyse data and recommend actions to improve performance of local logistics operations;
    Contribute to consolidation and preparation of operational pipeline planning and supply chain management (shipping, port operations). customs clearance readiness, loading and discharging operations and contracting various logistics services;
    Provide technical support and guidance to other functional units as required;
    Collate data and contribute to preparation of accurate and timely reporting, including key performance indicators (critical metrics), that enables informed decision-making and consistency of information presented to partners;
    Guide and support staff, acting as a point of referral and supporting them with analysis and queries;
    Support the capacity building of WFP staff and partners for efficient and effective delivery of food assistance;
    Identify and build positive relationships with logistics colleagues and external partners within the area of assignment to support an integrated approach to food assistance;
    Participate in review of internal processes and procedures and identify ways to increase efficiencies;
    Follow emergency logistics preparedness practices, participate in preparation of Logistics Capacity Assessments (LCA), to ensure WFP can quickly respond and deploy food and needed resources at the onset of the crisis;
    Perform other duties as required.

    Minimum Qualifications:

    Education: Advanced University degree in Transport Economics, Supply Chain, Logistics, Engineering, Business Management or other related field, or First University degree with additional years of related work experience and/or training/courses.
    Experience: At least one year of postgraduate professional experience in humanitarian logistics operations such as port operations, shipping, warehousing, large scale road/rail transport and distribution.
    Language: Fluency in both oral and written communication in English is a requirement.
    Knowledge & Skills: 

    Professional experience in the field with ability to work independently with minimum supervision;
    Proven experience in commercial or humanitarian sea and surface transport operations;
    Experience establishing creative partnerships with internal and external partners;
    Knowledge in coordinating procurement and transportation processes with other units/ teams;
    Experience in warehouse and commodity management;
    Proficiency in using various information management systems, databases and software;
    Hands-on relevant experience in the UN or INGOs is desirable.

  • Senior Data Analyst, Food Security P4 – FIT Pool Data Analyst, Food Security P3 – FIT Pool

    Senior Data Analyst, Food Security P4 – FIT Pool Data Analyst, Food Security P3 – FIT Pool

    Job description

    Are you passionate about providing insights that will provide creative solutions to change and save the lives of millions of beneficiaries? If yes, this opportunity is for you.
    We are looking for experienced Senior Food Security Analysts at a P4 level to join the World Food Programme (WFP) at Vulnerability Analysis Mapping (VAM). WFP is looking to build a pool of highly qualified and dynamic talents interested in going to any country where we operate – including difficult duty stations.
    VAM is a core area for WFP; VAM forms the basis for the design of all of our operations. Prior to any intervention, WFP undertakes an analysis of the food security situation and answers some critical questions: who is food insecure or vulnerable and why?; how many are they and where do they live?; what should be done to save their lives and livelihoods?; how is the situation likely to evolve and, what are the risks threatening them?
    VAM provides geospatial and economic analysis, food security monitoring and assessments, and thematic analysis. This allows WFP to perform effective targeting and define the most appropriate type and scale of intervention (such as food distributions, school feeding, cash or voucher programmes). Therefore, in this role you will generate the evidence base that supports nutrition and food security policies and programmes.
    Job Responsibilities
    In this position your main responsibilities will be:

    Provide expert advice and support WFP and its partners on food security and nutrition strategies, policies, and programmes.
    Facilitate the timely and productive use of information in line with WFP processes and standards.
    Contribute to the design and implementation of systems and tools for monitoring and assess needs based on standard and creative methodologies.
    Lead and conduct complex analysis to provide timely reports on food assessment needs aligned with WFP standards and processes.
    Enable effective decision-making by guiding the development of the country strategy, programmes and policies.
    Keep up to date and advise on food assistance developments that may potentially impact upon the WFP activity to enable timely and appropriate programme evolution and intervention.
    Provide technical guidance, interpretations and recommendations to develop programme activities and to facilitate the effective reach of food assistance needs.
    Lead operational partnerships, including inter-agency collaboration, to ensure a solid support in both emergency and non-emergency settings.
    Lead and provide coaching and guidance to your team to ensure their development and enable them to perform at their best.
    Build capacity of WFP staff, external organizations and national governments to conduct analysis on any related topic to food security and nutrition to effectively inform policies and programmes.
    Support the monitoring and evaluation of WFP activities by providing technical knowledge to support the assessment of activity impact.
    Represent WFP with partners to contribute to technical discussions, exchange of knowledge and experience, and seek for appropriate interventions based on evidence and areas of potential collaboration.
    Provide leadership and support partners to enable sharing of experiences, lessons learned and standard methodologies.
    Act in an assigned emergency response capacity as required to meet emergency food assistance needs.
    Incorporate a gender perspective in areas of your work, to ensure equal participation of women and men.
    Contribute to (or lead when requested) the development of Monitoring plans that will provide the most relevant and strategic information toward achieving expected results (as set out in the Country Strategic Plan (CSP) and other global and regional plans), while being compliant with WFP monitoring requirements.
    Other as required.

    Standard Minimum Requirements
    Education:

    Advanced University degree in Economics, Food Security, Statistics, Data Science, Public Health, Nutrition, Geography or other related discipline, or First University degree with additional years of related work experience and/or training/courses.
    The University needs to be recognized by UNESCO. You can check at: https://www.whed.net/home.php

    Experience:

    Minimum of eight (8) years of postgraduate of relevant and progressive professional experience in data analysis, statistics, and assessments within food security, agriculture, nutrition or a closely related area, such as health, research, economics or information management systems.
    Experience in food security analysis.
    Experience in conducting surveys and multiple-sectorial assessments, including the design, data collection and analysis is fundamental.
    Experience in managing, supervising and coaching staff in emergency assessments.

    Language:

    Fluency (level C) in both spoken and written English.
    Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (WFP’s working language).

    Desired Experiences

    Experience in early warning and remote sensing and familiarity with the speciality software applications associated with them.
    Experience in evaluating and monitoring with a background and interest in the analysis of socio-economic issues and related policy matters.
    Experience in statistical analysis and mapping software like SPSS, STATA, R, Arc GIS or Q GIS.
    Experience in collecting geospatial and socio-economic food security data.
    Experience in quantitative and qualitative survey techniques and analyses to report findings to senior leaders.
    Experience in the design and implementation of food assistance programmes.

    Terms and Conditions
    If you are selected, you will be placed in the Future International Talent Pool for a period up to 2 years. You may be contacted as the needs arise for fixed-term international positions in any of the countries in which WFP operates, including hardship duty stations. You can learn more about this initiative at: http://www1.wfp.org/fit-pool.
    Mobility is the essence of WFP and continues to be a core contractual requirement. These positions are rotational which means that you shall be subject to the regular reassignment process to any other location on a period of 2 to 4 years, unless the position is reclassified as non-rotational.
    WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, pension plan and medical insurance.

    go to method of application »

  • Social Protection Officer

    Social Protection Officer

    Job description

    Organizational Background:
    The Social Protection Officer will be supporting WFP Somalia further develop the Social Protection and Safety Net agenda, as well as, managing the current programme, under the supervision of the Head of Programme and in close coordination with partners and donors. The role will require regular travel to Somalia.
    This position is open to Kenyan nationals only and based in the Nairobi Liaison Office. Female candidates are particularly and highly encouraged to apply.
    Duties and Responsibilities:

    Manage the strategic development and guide the implementation of the WFP Somali Safety Nets;
    Be the primary point of contact of WFP Somalia for partners on Social Protection and Safety Nets;
    Further develop WFP Somalia’s agenda on Social Protection;
    Translate Corporate WFP programme policy on Social Protection and Safety Net into country level practices;
    Provide technical advice and support to offices in Somalia and ensure that policy and programme operations are consistent and compliant with WFP policies;
    Conduct assessment and analysis on activities, transfer modalities, the deployment and testing of innovative strategies to support government efforts to implement Social Protection;
    Establish and maintain operational partnerships, as well as identify opportunities for collaborative approaches and initiatives;
    Enhance WFP’s leadership status in various forums through direct participation, briefings, information products and other materials on Social Protection and Safety Nets;
    Work closely with other UN agencies, donors and government to support the development of social protection in Somalia;
    Conduct regular research and evidence building on emerging issues to Social Protection;
    Prepare and share reports, publications and a variety of information products for internal or external use;
    Contribute to resource mobilization efforts, follow up and monitor available resources for key relevant projects;
    Provide technical/functional training for capacity building of WFP staff and partners;
    Perform other duties as required.

    Minimum Qualifications:
    Education: Advanced University degree in International Affairs, Economics, Social Sciences or other field relevant to international development assistance, or First University Degree with three (3) additional years of related work experience.
    Experience: At least five (5) years of post-graduate experience in handling complex programmes, including several years on programmes related to Social Protection and Safety Nets, preferably within the UN/INGO sector.
    Language: Fluency in both oral and written communication in English is a requirement.
    Knowledge & Skills:

    Professional experience in the field with ability to work independently with minimum supervision;
    Experience working with donors and establishing creative partnerships;
    Excellent writing and presentation skills in English. Reports and policy documents writing skills;
    Experience in organizing and coordinating workshops with various partners at national and subnational levels;
    Training and/or experience utilizing computers including word processing, spreadsheet and other WFP standard software packages and systems. General Knowledge of UN systems and policies, rules, regulations and procedures governing administration;
    Knowledge and experience in WFP interventions in Somalia is an added advantage.

  • Business Transformation Officer P4

    Business Transformation Officer P4

    ORGANIZATIONAL CONTEXT
    Digital solutions are rapidly reaching some of the most vulnerable people and places affected by crisis. As one of the main humanitarian actors, the World Food Programme (WFP) has the opportunity and the obligation to leverage data and technology to better know and serve those in need by digitally transforming the way it works. Such ambition led to a plan aimed at establishing, integrating, and mainstreaming the core elements of an end-to-end digital business process.
    WFP Kenya Country Office (KCO) has 9 office locations Nairobi, Mombasa, Garissa, Dadaab, Wajir, Kakuma, Lodwar, Isiolo and Marsabit). The Head of the Business Transformation Unit, reporting to the Deputy Country Director, is accountable for providing all KCO staff with the technology products and services that they require to do their work.
    For the Nairobi office location, the Business Transformation Unit (BTU) is also responsible for providing IT services to other offices such as Regional Bureau East and Central Africa (RBN), SCOPE Global Service Desk and the Digital Transformation Unit. The Business Transformation Unit is comprised of 4 teams. The Head of BTU manages 11 staff and has an indirect reporting line to 3 TEC staff in Field Offices (Mombasa, Kakuma and Dadaab).
    JOB PURPOSE
    The Head of Business Transformation Unit role is focused on improving the value of technology in WFP Kenya. Through working with our internal clients, building strong relationships with senior management and key stakeholders, continual service improvements and mainstreaming of innovations, the shift to a new digital landscape supports our operational requirements.
    KEY ACCOUNTABILITIES (not all-inclusive)

    Participate in Country Office strategic planning and operational decisions to advocate for results and outcomes that are aligned with WFP corporate policies, standards and strategy.
    Keep abreast of both Technology standards and WFP’s strategic direction to identify new initiatives, provide guidance on Technology options, and adopt best practices to support the Country Office Strategic Plan.
    Engage with the Country Office business units to understand business objectives, gather requirements, and analyze capabilities with the objective of shaping demand for technology products, offering new opportunities to improve business processes, better stakeholder alignment and creating value for money propositions with technology solutions.
    Contribute to the thought leadership and advisory activities with regards to Cash Based Transfers and Country Office beneficiary data management requirements.
    Manage the delivery of projects to ensure solutions transfer into the business in accordance with established overall project objectives and business strategies and requirements.
    Delivery of IT Services for Kenya Country Offices (CO) in alignment with corporate TEC Division governance, guidelines and policies.
    Oversight of managed services ensuring service levels and key performance indicators are met.
    Identification and ownership of continuous service improvements.
    Manage relationships with internal staff and suppliers to ensure effective and efficient technology products and services are delivered.
    Drive a culture where consistent data are effectively used to take decision and drive the implementation of WFP IT innovative solutions.
    Provide leadership and management to BTU staff and act as a point of escalation and coordination for critical incidents.
    Provide regular reports and updates to the Senior Management team and Kenya Country Office units via operational meetings.
    Under the Annual CO Performance plan, set targets for delivery of BTU services and manage risks and mitigations of service provision.
    Review CO programme documents (e.g. submitted for Strategic Programme Review (sPRP) and CSP process), providing inputs to incorporate and strengthen Digital Assistance Service components.
    Participate and encourage capacity building initiatives aimed at building solid Digital Assistance Services expertise amongst IT colleagues in the CO.
    Manage and motivate a team of staff, providing coaching, mentoring, training and guidance to ensure appropriate development and enable high performance.

    STANDARD MINIMUM QUALIFICATIONS
    Education:
    Advanced university degree in business management, computer science, telecommunications engineering or social sciences, or First University degree with additional years of related work experience or trainings/courses.
    Experience:

    At least eight years (of which a minimum of three years internationally) of progressively responsible professional experience in IT or related area, with an interest in international humanitarian development. Experience in strategy development and digital transformation is highly desirable.
    Experience of delivering IT services that align an organisation’s vision, mission, objectives, strategy, business and user needs.
    Understanding of the software development lifecycle (SDLC).
    Sound knowledge of ITIL service principles, experienced supplier manager and focused on delivering CSI across production platforms and IT services
    Has managed large projects requiring innovative recommendations and approaches.
    Has managed large teams in complex environments, providing coaching, mentoring and trainings.
    Has built strong relationships with internal and external partners to identify key business issues and identify new/improved IT solutions and services.
    Has international professional experiences.
    Has shown to be consistent, data driven and agile during urgent situations.
    Has shown to be able to gain credibility and respect from the team.
    Has shown to be open to challenges and to share experience and knowledge with team members and colleagues.
    Has shown to be a change agent and take decision based on effective data analysis and user-centric approach.
    Has proven to listen and understand internal and external partners’ needs.

    Language:
    Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.
    DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
    Knowledge & Skills:

    Strong leadership in managing and developing operational teams and managed service providers in delivering and supporting IT services across all lines of business
    Expertise in budget planning, financial management and resource management
    Excellent oral and written communication skills, including the ability to explain technology solutions to non-technical colleagues, establish rapport and persuade others
    Accelerating professional services through industry best practice implementation.
    Ability to lead, train, mentor and coach a highly effective team coupled with project and programme management skills.
    Sound experience in IT Operations, both in HQ and Field contexts

    DEADLINE FOR APPLICATIONS
    5 June 2019
    TERMS AND CONDITIONS
    The selected candidate will be employed on a fixed-term contract with a probationary period of one year. He/she will be required to travel abroad sometime to remote and difficult locations.
    WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. For more details please visit icsc.un.org
    Female applicants and qualified applicants from developing countries are especially encouraged to apply
    WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
    No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

  • Business Support Assistant

    Business Support Assistant

    WFP works to put hunger at the center of the international agenda, promoting policies, strategies and operations that directly benefit the poor and hungry. As the food aid arm of the UN, WFP uses its food to meet emergency needs and support economic & social development. The Agency also provides the logistics support necessary to get food aid to the right people at the right time and in the right place.
    ORGANIZATIONAL CONTEXT
    Following the approval by the Executive Board in June 2018, WFP Kenya has adopted a Country Strategic Planning (CSP) that emphasizes partnerships and a concerted approach in its Country Operations. The CSP intends to lead towards achieving Zero-Hunger, by aligning WFP’s Strategic Plan and Objectives with SDGs (2 & 17) prioritizing partnerships in emergency, lifesaving and development work benefitting refugees and vulnerable Kenyans. Under the CSP WFP Kenya will define its role and portfolio of assistance that is aligned with Government of Kenya prioritized Development Goals.
    The need for the services of Business Support Assistants (SC-2) to enhance the capacity in frontline activities undertaken by Dadaab and Kakuma Sub-Office.
    Job holders provides support to team and to beneficiaries and report to the relevant Supervisors. At this level, work is carried out under close supervision and job holders are expected to produce organised and accurate work.
    JOB PURPOSE
    To deliver business support tasks, to ensure that beneficiaries are effectively supported.
    KEY ACCOUNTABILITIES (not all-inclusive)

    Biometric Verification

    Conduct biometric verification checks of beneficiaries (food collectors) during General Food Distributions for enhanced access to food assistance (cash/in-kind)
    In case of unsuccessful checks or verification (No Match/Error), refer the beneficiaries to the UNHCR Litigation Desk for further processing
    Receive and address/respond to biometric related complaints from beneficiaries and escalate critical issues to the supervisors for further follow up and appropriate action by management/UNHCR Respond to routine queries from beneficiaries with readily available support from supervisors and escalate where appropriate to provide timely and accurate response to enquiries
    Support other biometric related activities at the camp

    Off cycle Helpdesk

    Receive and log in all the Bamba Chakula all queries or case in WFP CRM (Sugar) and ensure closure of all successfully concluded cases thereafter close all the beneficiaries’ cases in CFM (Sugar) sorted.
    Compile on daily basis all the reported lost sim cards cases and share with the respective Monitoring Assistant/ CBT focal for their action
    Compile on daily basis a list of all the replaced active sim cards issued to the beneficiaries and share with the Monitoring Assistant for their action
    Refer complex Bamba Chakula related complaints to the Monitoring Assistants CBT Focal for further action and feedback as appropriate
    Refer to the Monitoring Assistant all the Bamba Chakula beneficiaries’ cases that they cannot be able to handle or need to be escalated further

    Program Data Collection

    Undertake the online monthly BCM data (GFD) collection during the monthly GFD cycle
    Undertake the online monthly BCM data collection at the SFP sites
    Undertake the online quarterly FSOM data collection at the FDP
    Participate in other program site monitoring (SMP/SFP/FFT) with guidance of the Monitoring Assistant

    4Ps CORE ORGANISATIONAL CAPABILITIES
    Purpose

    Understand and communicate the Strategic Objectives: Builds an understanding of WFP’s Strategic Objectives.
    Be a force for positive change: Approaches individual tasks and responsibilities with a positive attitude and demeanor.
    Make the mission inspiring to our team: Understands the impact of WFP activities in beneficiary communities.
    Make our mission visible in everyday actions: Connects individual tasks and responsibilities to unit’s goals and mission.

    People

    Look for ways to strengthen people’s skills: Seeks opportunities to build and enhance individual skills.
    Create an inclusive culture: Demonstrates respect and understanding for diversity and cultural differences.
    Be a coach & provide constructive feedback: Identifies and approaches colleagues or supervisors to serve as coaches.
    Create an “I will”/”We will” spirit: Sets clear goals and measurable targets for own tasks and responsibilities.

    Performance

    Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient.
    Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility.
    Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks.
    Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office.

    Partnership

    Connect and share across WFP units: Understands WFP’s organizational structure, including the purpose and mission of each unit.
    Build strong external partnerships: Supports team in working with colleagues and WFP’s partners in the field toward common goals.
    Be politically agile & adaptable: Maintains a professional and courteous relationship with other WFP employees and partners in the field.
    Be clear about the value WFP brings to partnerships: Understands own team’s contributions in its partnerships with internal and external stakeholders.

    STANDARD MINIMUM QUALIFICATIONS
    Academic Qualifications and Experience:
    Essential: Successful completion of secondary school education (KCSE), supplemented with experience or additional education in social services, nutrition, agriculture or other related field.

  • HR Officer – Consultant

    HR Officer – Consultant

    ORGANIZATIONAL CONTEXT
    The Regional Bureau of Nairobi (RBN) provides strategic guidance, policy/technical support and direction to WFP operations and activities in nine countries: Burundi, Djibouti, Ethiopia, Eritrea, Kenya, Rwanda, Somalia, South Sudan and Uganda.
    JOB PURPOSE
    The Regional Bureau is looking for a highly qualified and dynamic HR Officer specialized in organizational design, project management and change management, who can be deployed to support WFP Country Offices across the RBN Region in conducting organizational alignment reviews to optimize the delivery on Country Strategic Plans (CSPs). The HRO will play a key role in RBN HR’s effort in supporting the Country Office teams in the review of organizational structures and workforce composition, conducting a skills review and identify gaps, facilitate talent reviews and formulate recommendations on how to effectively align organizational strategies and maximize operations.
    Country Office will be able to formulate structures with the CSPs in a more systematic and structured way, embedding workforce planning principles and identifying opportunities for long-term skill and talent solutions including the opportunity to review and implement appropriate contract modalities and incorporate gender-based recommendations into Country Office staffing plans.
    STANDARD MINIMUM QUALIFICATIONS
    Education: Advanced University Degree in Human Resources, Organizational development, Industrial relations, Business Administration or other related fields. First University degree may be accepted with additional relevant courses and/or experience. Organization Design training or courses are desirable.Languages: Excellent knowledge of English. Good working knowledge of the second UN language preferably French, Spanish or Arabic is desirable.
    KEY ACCOUNTABILITIES (not all-inclusive)
    Talent and Organizational assessment, design and implementation.
    Under the direct supervision of the Senior Strategic HRBP- RBN, the HR Officer (Organization Design) will:

    As a key player in the Regional organizational alignment team, deploy a project management approach in planning organizational alignment reviews providing advice on the governance, scope and timelines in liaison with the Country offices
    Prepare and provide presentations to managers and/or staff on the organizational alignment process including technical advice on related issues such as communication and engagement while adapting content to different audiences, transition options, etc.
    In liaison with the Heads of Unit, formulate recommendations and detailed structural options ensuring coherence among all functions, identifying and analyzing any associated risks and feasibility of proposed options, and maximizing operational efficiencies in line with the available budget.
    Support the Heads of Unit in conducting a skills assessment/ review and facilitate the development of appropriate solutions and sourcing strategies to close the skills and talent gaps.
    Contribute to building Line manager effectiveness through providing simple to apply on the job leadership and people management tools and advice to managers and employees, based on a deep understanding of their needs while aligning to available policies, procedures, processes, systems and tools
    Lead and provide input to the change management process and capture lessons learned to contribute to refining organizational alignment guides and/or tools.
    HR Strategy & Projects Execution; Process Improvement
    Identify Continuous improvement opportunities in our processes and coordinate the implementation of approved plans timeously.
    Under the guidance of the Snr Strategic HRBP, execute the HR strategy project plans and other associated activities in RBN and selected countries. The projects will cover:
    Development of the HR team by promoting a learning culture, expertise sharing, HR Knowledge Management and other creative methods
    HR Communications, Stakeholder Management & Knowledge Management
    Lead our diversity and inclusion strategy including defining the vision and strategy, goals, internal and external communications, and coordinating with existing employee groups
    Provide Change Management support to units in RBN and COs undergoing organisational change
    Support new leader & Team integration efforts
    Other, as required.

    DEADLINE FOR APPLICATIONS
    Apply by 22nd April 2019

  • Senior Investigations Officer

    Senior Investigations Officer

    JOB PURPOSE
    We are currently seeking qualified individuals for the non-rotational position of Senior Investigations Officer at P5 level, the job will be located in the Office of Inspections and Investigations in Nairobi, Kenya and report to the Director, Office of Inspections and Investigations. Frequent and often at short-notice travel to WFP Field Operations is required.
    KEY ACCOUNTABILITIES (not all-inclusive)
    Within the delegated authority, the Senior Investigations Officer will generally be responsible for the following
    Duties

    Support the development and implementation of the office strategies, policies and plans aligned with OIG, WFP and wider UN strategies, policies and processes to support HQ and field operations to meet the mandate of WFP.
    Contribute to the development of standards operating procedures and technical guidance notes within the office.
    Take responsibility of the quality control work of investigation outcomes before management’s final review and sign-off and ensure that all professional staff adhere to the operating procedures and quality standards of the office.
    Maintain adequate working relationships and collaborate cross-functionally as appropriate.
    Regularly monitor the operational work of professional staff on investigations and ensure proper technical guidance is provided on ongoing investigation projects and ensure that the expected investigation outcomes are issued within the agreed timelines and at the required quality.
    Regularly prepare statistics and periodic reports on investigation work as well as any analytical assessments on investigation or misconduct trends.
    Represent the office in the joint discussions of investigation cases’ risk analysis with HR and Legal Office during the standing meetings of the internal justice system stakeholders.
    Manage the office case management system and ensure all investigation inputs/outputs are timely and exhaustively recorded in the system as appropriate.
    Effectively monitor the work-flow of individual cases assigned to the Investigations Officers.
    Take part in internal review and assessment of received complaints and allegations, and formulate comprehensive investigation plans for complex investigations.
    Efficiently coordinate and undertake office and field-based complex investigations into allegations of violations of policies, procedures, standards, guidelines, and applicable rules and regulations.
    Offer guidance and advice to WFP employees on matters pertaining to investigations and applicable policy framework.
    Work and coordinate closely with the other control and monitoring functions as appropriate.
    Prepare recommendations for corrective action and improved controls, effectiveness, or efficiency of WFP operations based on the findings of investigations.
    Ensure that appropriate actions and initiatives are adopted to promote and enhance the integrity of WFP’s operations.
    Regularly appraise progress of investigations and assess probable impact of investigation outcome relative to strategies and advise colleagues.
    Coordinate with local officials, governments, and outside organizations and obtain internal support (transport, interpreters, etc) to resolve problems and to facilitate work of the team.
    Perform other related duties as required.

    Education
    STANDARD MINIMUM QUALIFICATIONS

    Advanced university degree in Criminology, Investigations, Law, Audit, Accounting or other related fields or a First level university degree with additional relevant years of experience and/or relevant certificates.
    Formal training and/or certification in various law enforcement methodologies/fraud examination or investigation.

    Experience

    At least 10 years (4 of which international) of relevant progressively responsible professional experience in planning, leading and executing complex criminal or administrative investigations in managerial or supervisory position.
    Previous experience in the conduct of investigations with a UN organization or international financing institution is an asset.
    Extensive managerial experience and providing constructive periodic performance reports and feedback.
    Experience in the design or assessment of policies, plans and strategies in an oversight office is an asset.
    Experience in designing and conducting outreach/ training for the prevention of misconduct is an asset.

    Language

    Fluency (level C) in English language is required.
    Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.

    Knowledge And Skills

    Demonstrated expertise in theories, concepts and approaches relevant to investigations and practical use of investigation techniques.
    Skills in coordination of multiple investigations and delivery of planned outputs.
    Familiarity with the use of various research methodologies and sources, including electronic sources and databases.
    Ability to coach staff in collection and handling facts and evidence.
    Strong business acumen and strategic thinking.
    Strong coordination, planning and leadership skills including ability to influence Senior Managers by consistent and clear communication.

    Solid communication skills and setting priorities.

     
    TERMS AND CONDITIONS
    Non-Rotational Nature
    Mobility is and continues to be a core contractual requirement in WFP. This position is however classified as “non-rotational” which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational.
    WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, 30 days’ annual vacation, home leave, an education grant for dependent children, pension plan and medical insurance. Please visit the following websites for detailed information on working with WFP.
    http://www.wfp.org Click on: “Where we work” and “Our work” to learn more about WFP’s operations.
    http://icsc.un.org Click on: Quick Links > Salary Scales > by date
    http://www.unstaffmobility.org Learn more about countries where the UN operates
    DEADLINE FOR APPLICATIONS
    Deadline: 7 April 2019
    Female applicants and qualified applicants from developing countries are especially encouraged to apply
    WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
    No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

  • IT Solutions Developer- Front End & Mobile Developer

    IT Solutions Developer- Front End & Mobile Developer

    JOB PURPOSE
    To contribute to the development of efficient and effective IT solutions, creating sound, innovative solutions that enable staff to deliver food assistance to beneficiaries, in line with WFP’s strategy.
    KEY ACCOUNTABILITIES (not all-inclusive)
    Reporting to the Head of Field Applications Development (TEC) of the Digital Transformation Services (TEC) the Front End/Mobile Developer:
    Code Development

    Develope web and mobile user interfaces.
    Ensure these components and the overall applications are robust and easy to maintain.
    Oversee external development team activities
    Coordinate the collection of business requirements, if need arises.
    Coordinate with the rest of the team involved on different layers of the infrastructure design.
    Commitment to collaborative problem solving, sophisticated design, and quality product are required.

    Technical Coordination with External Developers:

    Develop fully functional applications in coordination with remotely located software developers, adopting the SCRUM methodology, a team ticketing system and shared source code repository

    Platform Maintenance:

    Develop enhancements to implement new features and to strengthen application automations, validations and reports
    Troubleshoot technical issues and fix bugs affecting the mobile application in different environments (production, testing, QA, training)

    DELIVERABLES AT THE END OF THE CONTRACT:

    Reusable components for web applications
    Reusable components for mobile applications
    Complete interfaces for the submitted technical solutions to be implemented

    STANDARD MINIMUM QUALIFICATIONS

    Education: University Degree in Computer Science.  Advanced courses/training in the relevant disciplines is an added advantage.
    Experience: Minimum 3 years of progressive responsible experience as a Mobile Developer and proven record of accomplishment in development.  The candidate should demonstrate the following:

    Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
    Strong proficiency in Mobile development principles.
    Thorough understanding of React.js/ReactNative and its core principles.
    Experience with popular React.js workflows (such as Flux or Redux).
    Familiarity with newer specifications of EcmaScript.

    Languages: English
    SPECIFIC JOB REQUIREMENTS

    Familiarity with Python and Django framework is preferable.
    Familiarity with RESTful APIs.
    Knowledge of modern authorization mechanisms, such as JSON Web Token.
    Familiarity with modern front-end builds pipelines and tools.
    Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
    Ability to understand business requirements and translate them into technical requirements.
    Ability to translate designs and wireframes into high-quality code.
    Optimizing components for maximum performance across a vast array of web-capable devices and browsers Requirements.
    Experience with data structure libraries.
    A knack for benchmarking and optimization.
    Familiarity with Git code versioning tool.
    Familiarity with Python and Django framework is preferable.

    Optimizing components for maximum performance across a vast array of web-capable devices and browsers Requirements.
    Experience with data structure libraries.
    A knack for benchmarking and optimization.
    Familiarity with Git code versioning tool.

    4Ps CORE ORGANISATIONAL CAPABILITIES
    Purpose

    Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
     Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
     Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
     Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

    People

    Look for ways to strengthen people’s skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
     Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
     Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
     Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

    Performance

    Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
     Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
     Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
     Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

    Partnership

    Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
     Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
     Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
     Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.