Company Address: Address Turaco Kenya – 163 Shanzu Road Shanzu Road, Spring Valley , 163, Nairobi, Kampala, Kenya
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Graphic Design Lead
About the Role We are looking for a creative graphic designer to join our growing Marketing & Customer Experience team. This is an exciting opportunity to help us build our brand identity with visual storytelling that engages and inspires our audience. We are looking for a skilled professional who can take conceptual ideas and create…
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Senior Community Associate
About the Role: We are experiencing immense growth in all facets of the business, including our team, which has necessitated us moving to a bigger and better office facility to serve the team’s needs better. We have taken up an amazing property in Westlands and will be joined by like-minded organizations to build a community.…
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General Manager
Key Roles & Responsibilities Culture: create a business and develop a team that is full of people who believe in our vision and values. People who are ambitious and are committed to caring for and protecting everyone who needs protection in Kenya. People who do the right thing and have fun doing it. P&L: own the…
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Call Center Associate
About the role The Call Center Associate will report to the call center team leader/captain. This role is the direct contact between Turaco and its customers. The call center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The call center associate will also upsell and…
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Senior Marketing Manager
About the role Operating in a key role, the Senior Marketing Manager, will report to the Head of Growth, and work closely with other members of Turaco’s global leadership team. The Senior Marketing Manager is a seasoned marketing strategist providing direction on enhancing Turaco’s brand presence and driving marketing strategies. The Senior Marketing Manager will…
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Product Manager
Key Roles & Responsibilities Evaluating business processes, anticipating technology requirements, uncovering areas for improvement, and developing and implementing solutions. Lead backlog clean-up if any, features triage and prioritization sessions. Cross-functional coordination; you will link the tech team to other functions and will coordinate product requests. Writing user stories, converting user feedback into feature development scopes.…
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Product Manager
Key Roles & Responsibilities Evaluating business processes, anticipating technology requirements, uncovering areas for improvement, and developing and implementing solutions. Lead backlog clean-up if any, features triage and prioritization sessions. Cross-functional coordination; you will link the tech team to other functions and will coordinate product requests. Writing user stories, converting user feedback into feature development scopes.…
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Software Engineer
Your mission: The Software Engineer will play a critical role in helping our build our technological future as we strive to improve internal processes and better serve our customers and partners. The role sits within our “Service Center” team, supporting the operations and growth of multiple country offices. The Software Engineer will work with the…
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Call Centre Manager
Position Summary: Turaco is looking for a skilled Call Centre Manager (CCM) to work with the Nairobi office. The CCM will report to the General Manager and will lead a growing call centre team to enhance performance, improve service quality, and cost-effectiveness. The CCM will establish and track team daily objectives, conduct effective resource planning…