Company Address: Address TULIP HOUSE, 4TH FLOOR – WING A&B MOMBASA ROAD PO BOX 52612 00200 NAIROBI
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Chief Commercial Officer
This position reports to the Managing Director, East Africa Cluster and is based in Nairobi, Kenya. The incumbent will be responsible for all commercial activities within the East Africa Cluster as well as coaching and guiding the team on account management and technical selling expertise to achieve targeted performance and grow our market share. The…
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Cross Sales Manager
Position Summary: This position is based in Nairobi and covers Kenya, Uganda, Tanzania, Rwanda, Burundi and South Sudan. The Cross Sell Manager is a key function in the sales organization responsible for ecommerce, cross sell and value-added products/services throughout the cluster and works collaboratively with the commercial team to drive uptake of the various products…
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Regional Reefer Care Manager-Africa
Job description: Mission & Responsibilities: Establish and regularly reviewing reefer operational procedures for safe carriage of all normal & special reefer cargoes. Internal reefer vertical, with internal stakeholders being Commercial, Trade, Operations, Logistics and MnR teams. Lead the processes involving high value and/or Special services refrigerated cargo in the Region. Identify and drive growth for…
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International Internship – Business Analyst
Position Summary: This position reports to the Cluster Chief Commercial Officer. It is a 6 months internship based in Nairobi, Kenya. This role is a key function in the sales organization responsible for analysis of market data to identify business opportunities. As such, the duty of the intern is to assist the Chief Commercial Officer…
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Quality Process & Development Manager Inside Sales-Reefer Desk
Position Summary: This position reports to the Managing Director-East Africa Cluster and shall be based in Nairobi, Kenya. The Cluster Quality Process Manager is responsible for driving end to end business processes optimization through building ad sustaining all processes in line with the CMA CGM group core model and polices. This is a transversal role…
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Quality Process & Development Manager Inside Sales-Reefer Desk
Position Summary: This position reports to the Managing Director-East Africa Cluster and shall be based in Nairobi, Kenya. The Cluster Quality Process Manager is responsible for driving end to end business processes optimization through building ad sustaining all processes in line with the CMA CGM group core model and polices. This is a transversal role…
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Quality Process & Development Manager Inside Sales-Reefer Desk
Position Summary: This position reports to the Managing Director-East Africa Cluster and shall be based in Nairobi, Kenya. The Cluster Quality Process Manager is responsible for driving end to end business processes optimization through building ad sustaining all processes in line with the CMA CGM group core model and polices. This is a transversal role…
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Customer Experience Manager
Main tasks and Responsibility Execute Customer Journey Mapping to understand the wants and needs of different customer personas Drive to bring in a culture of customer-centricity in the organization Develop action programs to improve processes around customer touch points. Influence and inspire the leadership team and cross-functional peers to analyze and take action on customer…
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Port Operations Manager
Main tasks and Responsibilities: Improve interdepartmental communication especially between Operations, Cargo readiness, Logistics and Export Documentation as well relationships with Port Authorities and CMA CGM Kenya. Improve response time for queries related to port operations matters. Ensure costs related to operations are reduced, closely followed up and documented. Not omitting restow and charges related to…