Company Address: Address The Sarova Stanley Standard Street, Nairobi CBD, Kenya

  • Customer Service Experience

    Customer Service Experience

    Job responsibilities

    Serve clients on all modes of engagement i.e messages, calls, social media and face to face.
    Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.
    Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.
    Respond to all requests for quotation sent through all modes of engagement.
    Ensure clients’ issues and complaints are addressed speedily and effectively.
    Handle after sale related queries such as warranty.

    Requirements

    Must be willing to work on commission.
    Proficiency in oral AND written English.
    Must be a proficient computer and internet user.
    Must be willing to work six days a week. (Monday – Saturday).

    Interested applicants may share their curriculum vitae and application letters to resourcing@shopit.co.ke.

    Apply via :

    resourcing@shopit.co.ke

  • Marketing Lead

    Marketing Lead

    Role Description

    This is a full-time on-site role for a Marketing Lead at Shopit Kenya located in Nairobi County, Kenya. The Marketing Lead will be responsible for day-to-day marketing activities such as market research, developing marketing strategies, sales, and customer service. The Marketing Lead will work closely with the team to ensure effective marketing campaigns and achieve sales targets.

    Qualifications

    Excellent communication and interpersonal skills
    Experience in market research and analysis
    Demonstrated ability in sales and marketing strategy
    Strong customer service skills
    Highly organized and detail-oriented
    Ability to work in a fast-paced environment
    Proficiency in Microsoft Office Suite
    Experience in the IT industry is a plus
    Bachelor’s degree in Marketing, Business Administration, or related field

    Apply via :

    www.linkedin.com

  • Accounts Intern

    Accounts Intern

    Job Responsibilities 

    Financial reporting 
    Ensure timely filing of tax returns and resolving tax queries.
    Ensure timely payment of invoices 
    Ensure timely preparation of an accurate daily report. 
    Defend the company by ensuring viability of trades prior to approval.
    Client credit management. 
    Ensure the prompt and accurate allocation of invoice payments through the various modes of payment. 
    Prepare periodic financial reconciliation reports.

    Job qualifications

    A minimum high school average grade of B (plain) or its equivalent. 
    A verifiable certificate of training in accounts or related fields. 
    Certification in either CPA, KATC or ACCA. 
    1 year experience. 
    Proficiency in oral AND written English. 
    Must be a proficient computer and internet user. 
    Must be willing to work six days a week. (Monday – Saturday). 
    Commercial awareness of the retail industry will be an added advantage.

    Interested and qualified candidates should forward their CV to: resourcing@shopit.co.ke using the position as subject of email.

    Apply via :

    resourcing@shopit.co.ke

  • Customer Service Representative

    Customer Service Representative

    Job responsibilities

    Serve clients on all modes of engagement i.e messages, calls, social media and face to face.
    Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.
    Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.
    Respond to all requests for quotation sent through all modes of engagement.
    Ensure clients’ issues and complaints are addressed speedily and effectively.
    Handle after sale related queries such as warranty.

    Requirements

    Must be willing to work on commission.
    Proficiency in oral AND written English.
    Must be a proficient computer and internet user.
    Must be willing to work six days a week. (Monday – Saturday).

    Interested and qualified candidates should forward their CV to: resourcing@shopit.co.ke using the position as subject of email.

    Apply via :

    resourcing@shopit.co.ke

  • ICT Technical Sales

    ICT Technical Sales

    ICT Technical Sales Job Responsibilities

    Supporting the customer service team with product information in regards to the computing category line.
    Supplier onboarding and relationship management.
    Managing the visual representation and content of the products portfolio including but not limited to price updates and product uploads for networking equipment.
    Collaborating with line category suppliers to negotiate prices and quantities to be availed.
    Utilize knowledge of business trends, technology, and industry changes to identify areas of  opportunity for customer need fulfillment. 

    ICT Technical Sales Job qualifications

    Proficiency in oral AND written English.
    Must be a proficient computer and internet user.
    Must be willing to work six days a week. (Monday – Saturday).
    Experience in IT-Related sales will be an added advantage

    Interested and qualified candidates should forward their CV to: resourcing@shopit.co.ke using the position as subject of email.

    Apply via :

    resourcing@shopit.co.ke

  • Technical Sales Job

    Technical Sales Job

    Technical Sales Job Responsibilities

    Supporting the customer service team with product information in regards to the computing category line.
    Supplier onboarding and relationship management.
    Managing the visual representation and content of the products portfolio including but not limited to price updates and product uploads for networking equipment.
    Collaborating with line category suppliers to negotiate prices and quantities to be availed.
    Utilize knowledge of business trends, technology, and industry changes to identify areas of  opportunity for customer need fulfillment. 

    Technical Sales Job qualifications

    Proficiency in oral AND written English.
    Must be a proficient computer and internet user.
    Must be willing to work six days a week. (Monday – Saturday).
    Experience in IT-Related sales will be an added advantage

    Interested and qualified candidates should forward their CV to: resourcing@shopit.co.ke using the position as subject of email.

    Apply via :

    resourcing@shopit.co.ke

  • Customer Service Intern

    Customer Service Intern

    Job responsibilities

    Serve clients on all modes of engagement i.e messages, calls, social media and face to face.
    Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.
    Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.
    Respond to all requests for quotation sent through all modes of engagement.
    Ensure clients’ issues and complaints are addressed speedily and effectively.
    Handle after sale related queries such as warranty.

    Requirements

    Must be willing to work on commission.
    Proficiency in oral AND written English.
    Must be a proficient computer and internet user.
    Must be willing to work six days a week. (Monday – Saturday).

    Interested and qualified candidates should forward their CV to: resourcing@shopit.co.ke using the position as subject of email.

    Apply via :

    resourcing@shopit.co.ke

  • Logistics Agent 

Customer Service Agent

    Logistics Agent Customer Service Agent

    Job requirements 

    Schedule orders and deliveries in order of priority. 
    Manage communication between riders and the trading team. 
    Ensure all deliveries have the necessary accompanying source documents relating to trading, delivery and collection. 
    Verify products received against purchase orders such as quantities and models.
    Record serial numbers of all products received for resale or warranty. 
    Reconcile rider payments and forward them to accounts for payment. 
    Manage rider records, agreements and relationships 

    Job qualifications 

    A minimum high school average grade of C+ (plus) or its equivalent. 
    Proficiency in oral AND written English. 
    Must be a proficient computer and internet user. 
    Must be willing to work six days a week. (Monday – Saturday). 
    Experience in related fields will be an added advantage. 

    go to method of application »

    Interested and qualified candidates should forward their CV to: resourcing@shopit.co.ke using the position as subject of email.

    Apply via :

    resourcing@shopit.co.ke

  • Logistics Agent 


            

            
            Customer Service Agent

    Logistics Agent Customer Service Agent

    Job requirements 

    Schedule orders and deliveries in order of priority. 
    Manage communication between riders and the trading team. 
    Ensure all deliveries have the necessary accompanying source documents relating to trading, delivery and collection. 
    Verify products received against purchase orders such as quantities and models.
    Record serial numbers of all products received for resale or warranty. 
    Reconcile rider payments and forward them to accounts for payment. 
    Manage rider records, agreements and relationships 

    Job qualifications 

    A minimum high school average grade of C+ (plus) or its equivalent. 
    Proficiency in oral AND written English. 
    Must be a proficient computer and internet user. 
    Must be willing to work six days a week. (Monday – Saturday). 
    Experience in related fields will be an added advantage. 

    go to method of application »

    Interested and qualified candidates should forward their CV to: resourcing@shopit.co.ke using the position as subject of email.

    Apply via :

    resourcing@shopit.co.ke

  • Accounts Agent

    Accounts Agent

    Job Details:

    A minimum high school average grade of C+ (plus) or its equivalent. Certification in either CPA or ACCA. 
    1 years experience. 
    Proficiency in oral AND written English. 
    Must be a proficient computer and internet user especially excel. 
    Must be willing to work six days a week. (Monday – Saturday). 
    Commercial awareness of the retail industry and filing VAT will be an added advantage.  

    OTHER REQUIREMENTS. 

    Strong communication skills both oral and written. 
    A positive can-do attitude and a passion for the field of interest. 
    Must be exceptionally self-disciplined and have a very strong work ethic.
    Strong problem-solving skills, with a bias to a sense of urgency. 
    Proactive, entrepreneurial and ability to sacrifice to deliver excellent results.
    Personal qualities of integrity, initiative, and commitment to the company’s principles.  

    NOTE: 

    Short listing will be done on a rolling basis.
    No fee is payable by candidates at any point of the recruitment process.
    Only shortlisted candidates will be contacted.

    Your application should include: A well drafted application/cover letter expressing why you believe you are the best candidate for the position.

    Interested applicants should send an application to resourcing@shopit.co.ke.

    Apply via :

    resourcing@shopit.co.ke