Jobs Kenya

Company Address: Address The Priory, Ground Floor, Argwings, Kodhek Road, P.O. Box 24642, 00100 Nairobi, Kenya

  • Programme Coordinator

    Programme Coordinator

    About the role
    The Programme Coordinator provides efficient coordinated delivery of the Kenya programme through the project managers in Nairobi, Mombasa, Nakuru and Kisumu and where possible through aligned research, influencing and policy development. This position will oversee the resources for effectively implementing the Kenya portfolio of work and for strategically aligning research with implementation to enable policy development which will strengthen the Kenya WASH sector
    Overall purpose
    A Programme Coordinator ensures the effective and efficient delivery of a WSUP country programme. The role provides operational leadership of country programme by ensuring planning and delivery of results and compliance. They will work effectively with the Country Programme Manager to support the overall strategic direction of the programme and with the Task Force to ensure projects and programmes are developed, managed, and delivered in a cost efficient and timely manner, in accordance with their project design. They will work closely with the Secretariat functions, particularly with regards to project design, monitoring and reporting, embedding research the learning.
    MAIN RESPONSIBILITIES AND TASKS
    Strategic Planning & Execution

    Work with the Country Manager (CM) to develop strategic direction and appropriate planning for the country programme which aligns well with those for the organisation globally and provide a strong basis for in-country achievement of business plan targets.
    In coordination with the CM build and maintain relationships with in-country service providers, government, national and international development partners, and private sector representatives and funders.
    Through awareness raising and by being a role model, create in the team of a culture of learning and reflection, building on both implementation and research.

    Country Coordination

    Lead in planning and delivery of WSUP’s national institutional programme activities in Kenya.
    Promote effective coordination and support to Project Managers (PMs) and the Sanitation Lead, to achieve highly integrated programme direction and delivery.
    Coordinating all project/programme budgets by ensuring timely preparation by the project leads and submission of finance projections and expenditure reports to funders.
    Pursue potential future funding opportunities in-country and globally in coordination with the CM and WSUP P&C team, especially in drafting of proposals and bids.
    Ensure learning is shared within country and with other WSUP country programmes.

     Country Programme Management Support

    Manage and support the Project Managers to execute project tasks and as delegated by the CM from time to time to directly execute specific tasks.
    Approve expenditures and requests as occasionally and formally delegated by the CM within his/her level of authority.
    Ensure contracts are issued to WSUP’s and donor standards /in-country /funder requirements and are managed effectively.
    Be the first point of reference for the Project Managers on procurement processes and ensure adherence to procurement procedures while keeping the CM appraised.
    Ensure and support the PMs and other colleagues in the updating of programme activity planning and scheduling. Keep the CM and Task Force regularly appraised and request supportive action on delivery of tasks in all locations.
    Work with the project leads to identify and mitigate project implementation risks.

    Progress Reporting

    Oversee and ensure PMs regularly review project plans and progress against funder commitments and projected milestones, and with the Project Leads recommend corrective action where required.
    Take responsibility for the provision of accurate Kenya programme activities quarterly and other funder reporting in coordination with the Programme Monitoring and Evaluation Officer and the PMs.

    Research and Policy influencing

    Work with the CM to develop and implement WSUP Kenya’s sector influence strategy.
    Ensure high-level and effective coordination between i) WSUP’s research work and ii)
    WSUP’s sector influencing/advocacy work in Kenya.
    Provide technical leadership in reviewing sector policy initiatives, policy documents, laws, guidelines and circulars.
    Coordinate capacity building initiatives to staff from key mandated institutions to effectively drive wider impact and influencing in Kenya.
    Provide Policy support across project technical areas to align research and evidence agenda to WSUP theory of change and sector influence.

    Other tasks

    Other duties as commensurate with the role as agreed with the Country Manager.

    PERSON SPECIFICATION

    Evidence that applicants meet the essential criteria will be assessed by the following methods:
    Application (A) Interview (I) and Test (T) as indicated below.

    Essential Qualifications and experience

    Strong experience in managing projects funded by international agencies (A)
    Significant experience of Water, Sanitation, Hygiene (WASH) for low income urban areas (A, I)
    Track record of delivering programme goals within deadlines and budgets in or with the private sector (A, I)
    Demonstrable track record of effectively building key external and internal relationships at community and governmental level (A, I)

    Knowledge

    Good understanding of programme management and its governance (I)
    An understanding of the practical realities and cultural dimensions of working in the assigned country (A)
    A good understanding of the urban WASH sector and the enabling and commercial drivers that may be key to success (A, I, T)
    Understanding of corporate strategy and approaches (I)

    Skills and abilities

    Ambassadorial and stakeholder management skills (A)
    Ability to work alongside corporate sales, product & service delivery strategies to LICs (A, I)
    Programme management skills including planning, implementation, monitoring and evaluation, financial management and sustainability (A,I,T)
    Empowering others to strengthen their capacity and capability through mentoring and coaching (I)
    Excellent planning and time management skills, able to work well under pressure and prioritise a challenging workload (I, T))
    Demonstrable commercial awareness; highly analytical (I, T)
    Able to identify, prioritise and manage areas of risk (I)
    Good communication skills; able to communicate complex concepts in a clear and concise way to non-technical managers both in writing and verbally and to provide professional advice confidently and tactfully (I)
    Able to communicate effectively in written and verbal English (A, I)
    Motivating and developing teams, including performance management and appraisals, preferably in a multi-disciplinary context (I)
    Collaborative approach to partnership working in a cross-cultural context; a team player, with strong problem-solving ability (A, I)
    Proficient user of Microsoft Office suite including Word, Excel, etc (I)

    Desirable Qualifications, experience, knowledge, skills

    Charity or not-for-profit sector experience (A, I)
    Knowledge of managing funder grants, such as USAID or EU (A)

    Apply via :

    podio.com

  • Country Manager

    Country Manager

    Overall purpose

    A Country Manager ensures effective management and efficient delivery of a WSUP country programme. They will work effectively with the Director of Programmes to support overall strategic development and to ensure effective operational delivery of the WSUP country programme. They will also work with various functions within the international secretariat including: Innovation and Consumer Needs (ICON) to strengthen project implementation, business development opportunities and innovation; Evaluation Research and Learning (ERL) to ensure WSUP maximises the understanding of its impact; Partnerships and Communications (P&C) to build a funding pipeline; and, People & Support to ensure the development and support of the Kenya staff.

    Main responsibilities & tasks
    Strategic direction and planning

     Work closely with the Director of Programmes and colleagues in both the international secretariat and the team in country.
     Provide strategic direction for the country programme which aligns with WSUP globally and contributes to achieving our strategic goals
     Ensure that the appropriate vision and strategies are in place to ensure the long-term sustainability of WASH service delivery to low-income communities in urbancontexts in country
     Lead on the roll out in country of WSUP’s Learning & Development strategy, helping to role model and embed a culture of reflection and learning in the team

    Representation and liaison

     Represent WSUP, building and maintaining relationships with in-country service providers, government, funder representatives, national and international development partners, the private sector and those which have international significance to WSUP globally
     Where and when necessary, due to geography or function, delegate the responsibility of representing WSUP to a colleague so that they can engage with WASH and government stakeholders
     Support effective liaison with the other core country programmes and with the international Secretariat, in pursuit of achieving highly integrated programme direction and delivery

    Leadership and management

     Lead, motivate, and manage the country programme team in a structured, supportive style adhering to the latest practices and policies within WSUP, celebrating success and ensuring appropriate staff recognition
     Adopt leadership communications to embed WSUP vision, values and priorities
     Ensure the programme is adequately resourced and delivered in country, through sensitive leadership of the WSUP team and by working effectively with other WSUP functions

    Management of the team

     Ensure that work is appropriately delegated, and staff members are empowered to carry out tasks independently, where appropriate to their skills and capacity.
     Manage staff performance, motivation, cohesion and retention according to WSUP policies including annual staff appraisals, and in consultation with the People & Support function in the international secretariat and in country
     Be responsible for staff well-being, including nurturing a culture of equality and diversity
     Work with the People & Support function to develop the capacity of the team, enabling a greater degree of self-reliance and confidence for the future
     Support effective communications and joint working within the team and with other teams across the organisation
     Ensure that use of international staff to execute work related tasks is facilitated with all necessary legal requirements of the programme country
     Ensure well-coordinated management of visits of international staff including consultants to comply with programme and country requirements

    Management of country programme

    Be responsible for delivering against WSUP’s Business Plan goals in country, including setting targets, monitoring and reporting

    Finance

     Be responsible for approving expenditures and disbursements which fall within the
    CM financial delegated limit. Recommend to the Head of Global Programmes and
    Director of Programmes all contracts and procurement that exceed the CM financial delegated limit and provide reliable information to the required detail to enable approvals to be implemented for those expenditures and disbursements

    Project Management

     Be aware of the wider implications of the programmes, working effectively with other WSUP functions: ERL, Finance, People & Support, WSUP Advisory and ICoN, as appropriate
     Take responsibility for the provision of accurate project management reporting by ensuring that efficient and adequate project management procedures and tools are in place to enable monitoring of projects and accurate reporting of progress to funders, international secretariat, Board and in-country staff
     Through the Project Leads regularly review the progress of projects against milestones and take corrective action where necessary, raising issues with the Head of Global Programmes as required
     Support Project Leads in their relationship management with stakeholders, facilitating their ability to proactively identify opportunities as well as respond to existing relationships
     Ensure all projects have a Risk Register, including a category for safeguarding risks, and ensure proactive management of risks across the programme

    Approach and quality

     Retain an entrepreneurial approach to delivery of WSUP programmes, proposing creative solutions, reducing inhibiting business factors and looking for market-based solutions
     Engage in an influencing approach for the delivery of WSUP programmes, advocating for policy and regulatory enabling environments for the long-term sustainability of WASH service delivery to low-income urban communities
     Be responsible for quality assurance of the services and activity delivered by the team, ensuring appropriate checks and sign offs are in place and adhered to
     Champion best practice in embedding a learning culture within the team

    Office management

     Oversee People and Support Services for the in-country team in coordination with the People & Support and Finance teams in the international secretariat, including the provision of efficient IT services, HR support, facilities and logistics, and asset management

    Partnerships & Communications

     Lead in public communication and building a strong and positive WSUP brand visibility and recognition in-country, working closely with the Head of P&C
     Identify and discuss with the WSUP P&C team any potential future funding opportunities which present themselves in-country and provide advice on their suitability and potential alignment with the WSUP strategic direction

    Compliance

     Where required (due to the existence of a WSUP legal entity in country), function as the Legal Representative for WSUP and ensure compliance with the requirements of the legal entity (tax, employment, etc.)
     Ensure systems are in place to achieve compliance with local legal, HR, Health & Safety standards and with WSUP’s standard operating policies and procedures, including but not limited to maintaining an up to date Health, Safety & Security Plan
     Ensure contracts are issued to WSUP’s standards / in-country / funder requirements and are managed effectively
     Ensure strict adherence to WSUP’s ethics and safeguarding policies and pro-actively encourage transparency and openness in all activities

    Person specification

    Evidence that applicants meet the essential criteria will be assessed by the following methods: Application (A) Interview (I), Test (T) as indicated below.

    Essential
    Qualifications and experience

     Capability, proficiency, and previous involvement leading and managing staff members and teams of stakeholders (A, I)
     Demonstrable track record of effectively building and sustaining key external and internal relationships at community and governmental level to realise hard goals (A, I)
     Strong experience in managing projects funded by agencies, the private sector or governments with a track record of delivering programme goals within deadlines and budgets (A, I)

    Knowledge

     Good understanding of programme and project management and its governance (I)
     Solid grasp of the practical realities and cultural dimensions of working in country (I)
     Insight into the enabling and commercial drivers that may be key to success in the urban environment (I)

    Skills and abilities

     Exhibit ambassadorial and stakeholder management skills, demonstrating a collaborative approach to partnership in a cross-cultural context with strong problem-solving abilities (A, I)
     Able to influence and engage effectively at a senior management level, with stakeholders and corporate partners, taking a strategic outlook, providing direction and managing change where necessary (A, I)
     Motivate and develop teams to strengthen their capacity and capability through mentoring, coaching, performance management and appraisals (I)
     Good communication skills; able to communicate complex concepts in a clear and concise way to non-technical managers both in writing and verbally and to provide professional advice confidently and tactfully (I)
     Programme management skills including planning, implementation, monitoring and evaluation, financial management and sustainability (I, T)
     Demonstrable commercial awareness and analytical ability, also recognising the benefits of corporate sales, product & service delivery strategies to low income communities (A, I, T)
     Able to identify, prioritise and manage areas of risk (I)
     Able to communicate effectively in written and verbal English (A, I)
     Proficient user of Microsoft Office suite including Word, Excel, Outlook and PowerPoint (A, I, T)

    Other

     Commitment to the mission, vision and values of WSUP (I)
     Able to carry out international visits each of 1 to 2 weeks in duration (I)
     Excellent planning, organisational and time management skills, able to work well under pressure both proactively and reactively and prioritise a challenging workload (A, I)
     Absolute adherence to WSUP’s policies on Safeguarding, Health & Safety, Business Ethics and leading by example (I)

    Desirable

     Charity or not-for-profit sector experience (A)
     Knowledge of managing funder grants, such as USAID or EU (A, I)
     Experience of Water, Sanitation, Hygiene (WASH) for low income urban areas (A, I)
     Experience of working with water and/or sanitation service providers  (A, I)

    Apply via :

    podio.com

  • Monitoring & Evaluation Officer, Kenya

    Monitoring & Evaluation Officer, Kenya

    Overall purpose
    WSUP’s Monitoring & Evaluation system aims to collect and analyse data on the outputs, outcomes and impacts of WSUP activities, with the following objectives:

    To support short-term operational and longer-term strategic decision-making by the different levels of WSUP’s management structure.
    To provide information to WSUP’s funders about the performance of specific projects and the overall programme.
    Responsible for tracking progress in access to urban water, sanitation and hygiene services in our focus countries, in ways that align with the information needs of our incountry partners, and that support and link to existing in-country tracking processes.
    To provide a basis for wider reporting to the WASH sector and the general public about WSUP’s performance, most notably via our website.
    To provide overall data management and ensure integrity of all data relating to WSUP project implementation, monitoring and reporting.
    To support critical learning and ongoing evaluation of WSUP projects, helping to ensure evidence-based programming.
    To inform wider learning about best-fit practice in urban WASH.
    The Monitoring & Evaluation (M&E) Officer will coordinate WSUP Kenya’s monitoring & evaluation processes and data management to create an accurate picture of WSUP Kenya’s outcomes and impact. You will ensure that data is collected and made available in a timely and accurate manner, as required by the Secretariat M&E function and other key internal stakeholders including the Country Manager and Global Programmes Team.

    Main responsibilities & tasks
    Development & coordination of WSUP’s M&E and reporting in Kenya

    Develop, deploy, and manage M&E systems for the WSUP Kenya programme, in consultation with Project Managers.
    Work closely with WSUP Kenya staff, partner organisations, local stakeholders andthe Monitoring, Evaluation, Research & Learning (MERL) Manager in WSUPSecretariat, to ensure timely and accurate  execution of all M&E requirements. This includes completion of quarterly reporting from WSUP Kenya to WSUP Secretariat, tracking of indirect beneficiaries and finance mobilised, completion of funder reports, and other non-quarterly requirements which may form part of WSUP’s standard M&E processes.
    Assess the impact of WSUP Kenya’s work on vulnerable groups and communities.
    Help to ensure safeguarding considerations are taken into account in project design, data collection and reporting.
    Coordinate the collection of quantitative and qualitative information and data for funder reports and funding opportunities, in collaboration with colleagues in Kenya and the WSUP secretariat.
    Coordinate and consult with the WSUP Kenya programme colleagues to collect data to track performance against business plan indicators and demonstrate the Kenya country programme’s contributions to the global business plan.
    Support the conduct of high-quality evaluations of WSUP’s project work in Kenya, liaising closely with external evaluators, Kenya colleagues and the WSUP Secretariat as required.

    Data collection and quality control

    Support the WSUP Kenya programme and relevant colleagues to prepare and deploy quantitative and qualitative tools for data collection.
    Adopt the use of mWater and similar survey tools to ensure the reliability and integrity of the data collected.
    Conduct frequent field visits to observe the data collection and curation process and extend support to colleagues and partners to ensure data accuracy and reliability.
    Ensure that secondary data sources used for internal reporting and external publications are reliable and well-referenced.
    Work closely with MERL Manager in Secretariat to avoid the double counting of beneficiaries and determine the differences between direct and indirect beneficiaries following organizational standards.

    Process monitoring and data analysis.

    Undertake M&E data computation and analysis to support programme requirements and needs.
    Support the development of frameworks, plans, log frames and other M&E documents supporting the project management cycle.
    Assist in monitoring programme activities, and to assess whether outputs and outcomes are meeting targets. This will require assessment of progress against deliverables specified in contracts and log frames.
    Use data sources (quantitative and qualitative) to assess project progress and support optimization of programme delivery, in conjunction with Programme Coordinator.

    Coordinate procurement of external contractors or directly collect data.

    Assist with procurement processes relating to M&E activities, including contracting of survey/evaluation services and ensuring contractual compliance as required, in line with WSUP’s Procurement Procedures. This will involve development or review of relevant documents (Terms of References, Profiles, Request for Proposals, bidding & Tender documents, Evaluation criteria, questionnaires etc).
    Oversee contractual compliance for the execution of specific M&E tasks or, as determined by the Line Manager and/or the M&E Manager in London, taking direct responsibility for data collection by designing, organising, moderating and documenting focus group discussions, or by carrying out small-scale household or infrastructure surveys.

    Knowledge and capacity building

    Act as M&E knowledge person in the WSUP Kenya team, available to respond to colleagues’ queries about M&E processes and requirements, including quarterly reporting requirements and the Qlik Sense data visualisation platform.
    Champion new M&E developments to the country teams to encourage uptake and usage of new resources/tools. Take a proactive role in maintaining contact and communications with other WSUP programme teams to foster cross learning between country teams.
    Conduct focused training on systems developed for the programme and workshop participants as and when necessary to ensure that WSUP staff and partners can contribute to the M&E system.

    Communications lead

    Act as the in-country focal point for the Communications team in the Secretariat, using your overview of programme activity to identify communication opportunities, share and plan these with the Communications team, and collect content for them to develop and disseminate.
    Lead on communications within Kenya, identifying and developing opportunities to build WSUP’s profile within the WASH sector, with urban stakeholders and with funders and potential funders.
    Act as a brand guardian, liaising with Kenya colleagues and with the Communications and MERL teams in WSUP Secretariat to ensure that all outputs produced by the Kenya team are consistent with WSUP’s communications policies and quality assurance procedures.
    Provide data inputs to WSUP technical publications and research projects as required.
    Participate in local and international sector conferences and workshops and compile reports on them as required.

    Other tasks

    Comply with all personal data protection needs when undertaking baseline surveys and end line evaluations including photography and video for any programme production and documentation.
    Adhere strictly to WSUP’s ethics policy and pro-actively encourage transparency and openness in all activities.
    Undertake any other duties as commensurate with the role and agreed with the with line manager.

    Person specification

    Evidence that applicants meet the essential criteria will be assessed by the following methods: Application (A) Test (T), Interview (I), as indicated below.

    Essential
    Qualification and experience

    Bachelor degree in Statistics, Social Sciences, Economics or other relevant field (A)
    Experience of working within a project providing deliverables, budgets, timelines and reporting requirements (A,I)
    Experience of working within a multi-disciplinary project team and to liaise with stakeholders (A,I)

    Knowledge

    Knowledge of participatory methods, quantitative and qualitative techniques for various assessments and analysis (I)
    Understanding of how to assess M&E tools as suitable for use with vulnerable populations (I)

    Skills and abilities

    Strong capacity to manage large quantitative datasets with high levels of accuracy and attention to detail (T)
    Good written and spoken English, ability to present arguments in a clear and concise manner (I)
    Strong Excel skills (Pivot tables and basic functions including IF, VLOOKUP, SUMIFS) (T)

    Other

    Commitment to the mission, vision and values of WSUP.

    Desirable

    Qualification Masters degree in Statistics, Social Sciences or a related field (A)

    Experience

    Significant experience on WASH in low-income communities (A,I)
    Experience in the urban WASH sector (A,I)
    Experience in equivalent M&E roles

    Skills and abilities

    Experience using Mwater

    Knowledge

    Knowledge of specific M&E challenges in the urban WASH sector, including an understanding of the JMP service ladder (I)
    Knowledge of urban planning and urban governance (I)

    Apply via :

    www.wsup.com

  • Research & Policy Lead

    Research & Policy Lead

    About the role WSUP Kenya are seeking a Research & Policy Lead to coordinate WSUP’s sector influence and research activities in Kenya. The Research & Policy Lead will develop and implement WSUP Kenya’s sector influence strategy from 2016-2020, providing key support to the Country Programme Manager.
    In conjunction with WSUP’s Evaluation, Research and Learning (ERL) team based in London, the Research & Policy Lead will design and manage the organisation’s research-into-policy programme from 2016-2020. The successful candidate will coordinate WSUP’s research and research-into-policy efforts, as well as the Kenya team’s ongoing sector influencing/advocacy work, ensuring cohesion between WSUP Kenya and WSUP London regarding research and sector influence.