Jobs Kenya

Company Address: Address The Mirage 10th Floor Tower 3, Chiromo road Westlands.

  • Human Resources Manager

    Human Resources Manager

    Job Description

    Principle Duties and Responsibilities: 

    Maintains organization staff by establishing a recruiting, testing, and interviewing programs; counselling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.  
    Prepares employees for assignments by establishing and conducting orientation and training programs. 
    Maintains the work structure by updating job requirements and job descriptions for all positions.  
    Payroll Management.  
    Maintains employee rewards programs and informs employees of rewards by studying and assessing rewards needs and trends; recommending reward programs to management.  
    Planning, scheduling and management of company wide team building programs.  
    Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions. 
    Maintains human resource staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results.
    Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors.  
    Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.  
    Ensures legal compliance by monitoring and implementing applicable human resource country requirements; conducting investigations; maintaining records; representing the organization at hearings.  
    Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures. 
    Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.  
    Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.  
    Completes human resource operational requirements by scheduling and assigning employees; following up on work results. 
    Maintains human resource staff by recruiting, selecting, orienting, and training employees.  
    Contributes to team effort by accomplishing related results as needed.  

     
    Required Qualifications:  

    A minimum of a Degree. 
    Qualifications in Human Resources will be an added advantage.  
    Self-driven and Proactive.  
    At least 3 years experience in HR 2 of which is in management.  
    Experience in the real estate industry will be an added advantage. 
    Knowledge and expertise in Human resources.  
    Proficiency in Microsoft Office is a must.  
    Strong communication and interpersonal skills  
    Must be pleasant and passionate about work Patient, polite and friendly 
    Ability to work in a fast-paced and highly growing business.  

    Responsibility:  

    This role reports to the Head of Human Resources.

  • Sales Executives – Real Estate

    Sales Executives – Real Estate

    Job Summary
    The Sales Executives will be responsible for accelerating sales of the company’s properties and ensure good customer interface with prospective land buyers as well as relationship management within the entire sales cycle.

    Salary: Retainer of Between Kshs. 30,000 and Kshs. 45,000 plus commission
    We are seeking to recruit experienced, self-driven, results oriented, aggressive personnel with good networking skills to work as sales professionals within our Sales Division.
    PRINCIPLE DUTIES AND RESPONSIBILITIES

    Identifying sales opportunities and presenting benefits and key features of products effectively to acquire new business.
    Presenting and selling company products and services to new and existing clients.
    Make calls and carry out product demonstration to clients and brief them about the location, benefits, prices and payment methods.
    Identify clients, book appointments and arrange meetings with clients, companies, investment groups and other organized groups to present the company’s products.
    Carry out site visits to showcase the products to the clients.
    Facilitate the plot booking process during the site visits as well as follow up prospects till the execution of the sale and after sale.
    In liaison with our lawyers, prepare sale contracts, transfer of title, land consent, letters of offer, receipts and other relevant documents required in the land purchase process
    Participate and promote sales of products through adverts, site visits, expos, exhibitions and multiple listing services.
    Keep in touch with clients to build a good relationship and strengthen the image of the company throughout the project cycle.
    Give a weekly sales report on sales, achievements and challenges to the sales manager.
    Advise clients on market conditions, prices and related matters.
    Searching proactively for new revenue generating opportunities to meet the company targets and following up on new leads and referrals.
    Adhering to the company’s policies and procedures.
    Participate and promote sales of products through adverts, site visits, expos, exhibitions and multiple listing services.

    KEY PERFORMANCE INDICATORS

    Meeting monthly sales target
    Ensure timely payment on sales made.
    Manage an excellent business relationship between the clients and the company and ensure timely delivery of services,
    Excellent product knowledge
    Overall customer Satisfaction
    Timely customer response time

    REQUIRED QUALIFICATIONS

    Any minimum of a Bachelor’s Degree, preferably in business, real estate or communication related fields.
    Fresh graduates encouraged to apply. However, having a proven sales record in Real Estate, Motor Industry, Insurance or any other industry is an added advantage.
    An excellent natural communicator with superb negotiation, persuasive, presentation and interpersonal skills.
    Strong planning, organizing, reporting and networking skills.
    Self-driven professionals with enthusiasm to meet high sales targets and to cope under demanding pressure.
    Trustworthy, professional and reliable when dealing with confidential information.
    Proficiency in computer skills MS Word, Excel, Outlook, Access and CRM database.

  • Real Estate Sales Executives

    Real Estate Sales Executives

    Job Description
    We are seeking to recruit experienced, self-driven, results oriented, aggressive personnel with good networking skills to work as sales professionals within our Sales Division.
    The Sales Executives will be responsible for accelerating sales of the company’s properties and ensure good customer interface with prospective land buyers as well as relationships management within the entire sales cycle.
    Principle Duties and Responsibilities

    Identifying sales opportunities and presenting benefits and key features of products effectively to acquire new business.
    Presenting and selling company products and services to new and existing clients.
    Make calls and carry out product demonstration to clients and brief them about the location, benefits, prices and payment methods.
    Identify clients, book appointments and arrange meetings with clients, companies, investment groups and other organized groups to present the company’s products.
    Carry out site visits to showcase the products to the clients.
    Facilitate the plot booking process during the site visits as well as follow up prospects till the execution of the sale and after sale.
    In liaison with our lawyers, prepare sale contracts, transfer of title, land consent, letters of offer, receipts and other relevant documents required in the land purchase process
    Participate and promote sales of products through adverts, site visits, expos, exhibitions and multiple listing services.
    Keep in touch with clients to build a good relationship and strengthen the image of the company throughout the project cycle.
    Give a weekly sales report on sales, achievements and challenges to the sales manager
    Advise clients on market conditions, prices and related matters.
    Searching proactively for new revenue generating opportunities to meet the company targets and following up on new leads and referrals.
    Adhering to the company’s policies and procedures.
    Participate and promote sales of products through adverts, site visits, expos, exhibitions and multiple listing services.

    Key performance Indicators

    Meeting monthly sales target
    Ensure timely payment on sales made.
    Manage an excellent business relationship between the clients and the company and ensure timely delivery of services,
    Excellent product knowledge
    Overall customer Satisfaction
    Timely customer response time

    Required Qualifications

    Any minimum of a Bachelor’s Degree, preferably in business, real estate or communication related fields.
    Fresh graduates encouraged to apply. However, having a proven sales record is an added advantage.
    An excellent natural communicator with superb negotiation, persuasive, presentation and interpersonal skills.
    Strong planning, organizing, reporting and networking skills.
    Self-driven professionals with enthusiasm to meet high sales targets and to cope under demanding pressure.
    Trustworthy, professional and reliable when dealing with confidential information.
    Proficiency in computer skills MS Word, Excel, Outlook, Access and CRM database.

  • Customer Experience Executive

    Customer Experience Executive

    Job Description
    Reporting to: Head of Finance, Customer Experience and Procurement
    Minimum Qualification: Diploma
    Principle Duties and Responsibilities

    Conduct regular customer service process reviews and audits to ensure gaps and risks are managed, procedures followed and improvements are effected.
    Handle and/or escalate accordingly the enquiries that come through the customer service contact channels Obtain customer testimonials.
    Prepare customer service reports by collecting, analyzing, and summarizing data and trends.
    Ensuring all relevant communications, records and data are updated and properly stored.
    Identify customer touch points and develop and implement innovative means to serve customers better throughout the customer lifecycle in conjunction with the other teams.
    Come up with ways, criteria and metrics to appreciate customers
    Liaise and communicate with the customers who win during company promotional campaigns.
    Maintain hard and soft copies of clients’ documentation.
    Handle Front office roles in the absence of the Front office Executive when requested by management.
    Identify and assess customers’ needs to achieve satisfaction.
    Check on quality of service offered to the customers as well as compiling the quality reports.
    Handle product recalls requests.
    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and prepare incidents reports.
    Responsible for compiling and generating reports as they relate to customer service surveys.
    Collect and collate customer feedback and developing actionable changes/improvements.
    Assist in implementing major customer service projects or initiatives.
    Ensure all the required signage is present in the completion documents i.e. by the client and the company directors before and after the documents are taken to the lands office.
    Perform other roles as required as part of the customer service team.

    Key Performance Indicators

    Ensure overall Customer Satisfaction
    Monitor overall customer acquisition rate
    Timely Complaint Escalation rate
    Product Knowledge
    Promotion of Customer awareness

    Requirements for the Customer Experience Executive Job

    A Diploma/Bachelor’s degree in Customer Experience or related field
    1 to 2 Years’ experience in Customer Service or Client relations roles.
    Demonstrated ability to manage multiple tasks and compile customer service reports
    Strong analytical, communication and interpersonal skills
    Highly driven with enthusiasm to maintain exceptional customer service and to cope with irate clients.
    Proficiency in computer skills MS Word, Excel, Outlook, Email, Internet and CRM database.
    Good attention to detail, organized, efficient and decisive.
    High degree of accuracy when handling customer data.
    Ability to work independently and as part of a team.

  • Logistics Executive

    Logistics Executive

    Job Description

    Principle Duties and Responsibilities:

    Handle client documentation logistics
    Ensuring timely picking and delivery of parcels from the company offices and other assigned destinations.
    Handling the title transfer of title process in liaison with key stakeholders in the process.
    Client documents verification
    Take clients for special site visits as requested by management.
    Acquisition of events permits and other relevant office licenses
    Assist the procurement and front office departments in matters pertaining to purchase of office equipment and supplies
    Banking of cheques.
    Other logistical duties as assigned by the management

    Key Performance Indicators

    Accuracy in data entry.
    Ensure timely acquisition of events permits and office licenses
    Verification of client documents
    Preparation and sharing of accurate reports

    Requirements for the Logistics Executive Position

    A diploma in law or related field.
    At least 1 year experience as a Logistics Executive or in a legal firm
    Excellent customer service skills
    Proficiency in basic computer skills like MS Word, Excel, internet and email.
    Good attention to detail, organized, efficient and decisive.
    High degree of accuracy.
    Ability to work independently and as part of a team.
    Strong analytical, communication and interpersonal skills
    Ability to work in a fast-paced environment

    Salary Range: 30,000-40,000 shillings.

  • Real Estate Sales Executive Front Office Administrator

    Real Estate Sales Executive Front Office Administrator

    Job Description

    About:
    We are seeking to recruit experienced, self-driven, results-oriented, passionate, friendly personnel with exceptional sales and customer relations skills to fill in the position of a Sales Executive / Client Relationship Manager.
    The Sales Executive will provide a valuable link between Username and its customers in reference to the various products and services offered by the company. 
    Principle Duties and Responsibilities:

    Carry out product demonstration to clients and brief them about the location, benefits, prices and payment methods.
    Identify clients, book appointments and visit them to present the company’s products.
    Carry out site visits to showcase the products to the clients.
    Follow up prospects till the execution of the sale and after a sale.
    Follow up on the work for the clients with the processing department, such as sale agreements, letters of offer, receipts among others.
    Participate and promote sales of products through adverts, field trips, expos, exhibitions, and multiple listing services.
    Keep in touch with clients to build a good relationship and strengthen the image of the company.
    Follow up payments by clients sourced by self to ensure payment completion within agreed timelines
    Give a weekly sales report on sales, achievements, and challenges
    Advise clients on market conditions, prices, and related matters.
    Perform any other duties as may be prescribed from time to time by your Team Leader.

    Required Qualifications:

    A minimum of a Diploma/Degree.
    Self-driven and aggressive about sales
    At least 1-year experience in real estate sales, especially land, is preferred.
    Proficiency in Microsoft Office is a must.
    Strong communication and interpersonal skills
    Must be pleasant and passionate about work
    Patient, polite and friendly
    Ability to work in a fast-paced and highly growing business

    Responsibility:

    This role reports to the Sales Manager
    This role has no direct reports
    This role has other key relationships: Sales and Marketing.

    go to method of application »

  • Finance Manager Senior Human Resource Officer

    Finance Manager Senior Human Resource Officer

    Job Description

    To oversee and manage the preparation of accounting records and reports to ensure the provision of timely and accurate financial information in accordance with prescribed financial policies, standards and taxation requirements. 
    Developing and introducing systems and procedures that will enable the company to meet the reporting, budgeting and budget control requirements.
    Preparing and maintaining accurate, timely, complete and reliable periodical financial reports and ensure that all financial transactions comply with set company policies and procedures.

    Principle Duties and Responsibilities

    Financial Reporting

    Preparation and timely submission of monthly, quarterly and annual Management accounts and related reports to the Board of Directors and the Management. 
    Consistently analyze financial data for purposes of timely monitoring of progress/performance, financial outlook, projection and forecasting.
    Preparation of project specific financial reports and statement of expenditure.
    Tax management ensuring compliance, timely filling and payment of statutory deductions
    Prepare/perform financial analysis for all company projects.
    Support the Directors to identify and address issues and trends in accounting and finances.

    Budget Management and Controls

    Preparation of budgets and performing detailed well explained variance analysis.
    Manage the annual budget process, providing guidance and support to Directors and other team members where needed.
    Maintain internal control and safeguards for receipt of revenue, costs and project budgets and actual expenses.
    Document budget management and control procedures and recommend for process improvements.
    Monitor investment portfolio as appropriate and bank balance positions during the year
    Manage organizational cash flow forecasting in partnership with Directors.
    Financial Systems and Controls
    Ensure compliance by staff regarding the use and application of internal financial systems and controls.
    Take lead in the implementation and enforcement of organization policies and regulations related to financial management.
    Take lead in undertaking Internal audit.
    Facilitate and support external audit sanctioned by the Board of Directors.
    Enforce project related financial controls.
    Manage creditors/debtors and staff advance accounts.
    Thorough audit of all transactions, ensure appropriate purchase order matching, credit terms and adherence to appropriate authorization and budget confirmation and clearance.
    Approve bank payments and receipts ensuring all cash inflows and outflows are properly recorded and bank accounts are reconciled at the end of each month. 
    Ensure that complete documentation and audit trails for each transaction are maintained, filled and easily retrieved.
    Ensure that financial statements are accurate and that they reflect the position of the organization, and that documentation is complete and ready for audit. 
    Ensure continuous automation of accounting procedures and full utilization of the accounting software.
    Create and maintain finance manuals and other working documents as needed to ensure staff adherence to recommended practices and procedures.

    People Management and Coordination

    Supervise and oversee junior accounting staff by providing instruction and guidance on daily work responsibilities and application of financial procedures.
    Manage and motivate Finance Department staff to ensure the department meets its obligations and goals.
    Coordinate with other Managers and serve the Board of Directors. 
    Other Projects
    Support organizational strategic and annual planning, and participate in a variety of special projects, reporting and initiatives as required. 
    Perform any other duties assigned by the directors.

    Key Competencies 

    Demonstrated leadership skills and ability to taking independent charge of Finance Section functions
    Ability to act as a team player who coach, support and train staff and colleagues 
    Well-developed written and oral communication skills.
    Able to communicate clearly and sensitively with internal and external stakeholders as a confident representative of Username Investment Limited.
    Works with trustworthiness and integrity and has a clear commitment to Username’s core values and principles.
    Awareness and sensitivity of self and others.
    Well planned and organized.
    Capacity for taking initiative and making decisions, with competent analytical and problem-solving skills.

    Knowledge & Experience

    Bachelor’s Degree in Finance, Accounting or related field required, a Master’s degree will be an added advantage.
    CPAK / ACCA qualifications in good standing and a member of professional body
    Competence in the use of varied accounting systems with knowledge in SAGE Evolution accounting system is an added advantage.
    3 years working experience with at least 2 years in a Finance Management position. 
    Thorough understanding of International Financial Reporting Standards and various regional statutory requirements and their application
    Proficiency in Microsoft Office (Excel, MS Word, PowerPoint mandatory) Expertise in strategic management, project planning and budgeting, implementation as well as monitoring and evaluation.

    Responsibility: 

    This role reports to the Head of Finance & Customer Experience 
    This role has a team of direct reports

    go to method of application »

  • Real Estate Sales Executive Front Office Administrator

    Real Estate Sales Executive Front Office Administrator

    Job Description

    About:
    We are seeking to recruit experienced, self-driven, results-oriented, passionate, friendly personnel with exceptional sales and customer relations skills to fill in the position of a Sales Executive / Client Relationship Manager.
    The Sales Executive will provide a valuable link between Username and its customers in reference to the various products and services offered by the company. 
    Principle Duties and Responsibilities:

    Carry out product demonstration to clients and brief them about the location, benefits, prices and payment methods.
    Identify clients, book appointments and visit them to present the company’s products.
    Carry out site visits to showcase the products to the clients.
    Follow up prospects till the execution of the sale and after a sale.
    Follow up on the work for the clients with the processing department, such as sale agreements, letters of offer, receipts among others.
    Participate and promote sales of products through adverts, field trips, expos, exhibitions, and multiple listing services.
    Keep in touch with clients to build a good relationship and strengthen the image of the company.
    Follow up payments by clients sourced by self to ensure payment completion within agreed timelines
    Give a weekly sales report on sales, achievements, and challenges
    Advise clients on market conditions, prices, and related matters.
    Perform any other duties as may be prescribed from time to time by your Team Leader.

    Required Qualifications:

    A minimum of a Diploma/Degree.
    Self-driven and aggressive about sales
    At least 1-year experience in real estate sales, especially land, is preferred.
    Proficiency in Microsoft Office is a must.
    Strong communication and interpersonal skills
    Must be pleasant and passionate about work
    Patient, polite and friendly
    Ability to work in a fast-paced and highly growing business

    Responsibility:

    This role reports to the Sales Manager
    This role has no direct reports
    This role has other key relationships: Sales and Marketing.

    go to method of application »

  • Finance Manager Senior Human Resource Officer

    Finance Manager Senior Human Resource Officer

    Job Description

    To oversee and manage the preparation of accounting records and reports to ensure the provision of timely and accurate financial information in accordance with prescribed financial policies, standards and taxation requirements. 
    Developing and introducing systems and procedures that will enable the company to meet the reporting, budgeting and budget control requirements.
    Preparing and maintaining accurate, timely, complete and reliable periodical financial reports and ensure that all financial transactions comply with set company policies and procedures.

    Principle Duties and Responsibilities

    Financial Reporting

    Preparation and timely submission of monthly, quarterly and annual Management accounts and related reports to the Board of Directors and the Management. 
    Consistently analyze financial data for purposes of timely monitoring of progress/performance, financial outlook, projection and forecasting.
    Preparation of project specific financial reports and statement of expenditure.
    Tax management ensuring compliance, timely filling and payment of statutory deductions
    Prepare/perform financial analysis for all company projects.
    Support the Directors to identify and address issues and trends in accounting and finances.

    Budget Management and Controls

    Preparation of budgets and performing detailed well explained variance analysis.
    Manage the annual budget process, providing guidance and support to Directors and other team members where needed.
    Maintain internal control and safeguards for receipt of revenue, costs and project budgets and actual expenses.
    Document budget management and control procedures and recommend for process improvements.
    Monitor investment portfolio as appropriate and bank balance positions during the year
    Manage organizational cash flow forecasting in partnership with Directors.
    Financial Systems and Controls
    Ensure compliance by staff regarding the use and application of internal financial systems and controls.
    Take lead in the implementation and enforcement of organization policies and regulations related to financial management.
    Take lead in undertaking Internal audit.
    Facilitate and support external audit sanctioned by the Board of Directors.
    Enforce project related financial controls.
    Manage creditors/debtors and staff advance accounts.
    Thorough audit of all transactions, ensure appropriate purchase order matching, credit terms and adherence to appropriate authorization and budget confirmation and clearance.
    Approve bank payments and receipts ensuring all cash inflows and outflows are properly recorded and bank accounts are reconciled at the end of each month. 
    Ensure that complete documentation and audit trails for each transaction are maintained, filled and easily retrieved.
    Ensure that financial statements are accurate and that they reflect the position of the organization, and that documentation is complete and ready for audit. 
    Ensure continuous automation of accounting procedures and full utilization of the accounting software.
    Create and maintain finance manuals and other working documents as needed to ensure staff adherence to recommended practices and procedures.

    People Management and Coordination

    Supervise and oversee junior accounting staff by providing instruction and guidance on daily work responsibilities and application of financial procedures.
    Manage and motivate Finance Department staff to ensure the department meets its obligations and goals.
    Coordinate with other Managers and serve the Board of Directors. 
    Other Projects
    Support organizational strategic and annual planning, and participate in a variety of special projects, reporting and initiatives as required. 
    Perform any other duties assigned by the directors.

    Key Competencies 

    Demonstrated leadership skills and ability to taking independent charge of Finance Section functions
    Ability to act as a team player who coach, support and train staff and colleagues 
    Well-developed written and oral communication skills.
    Able to communicate clearly and sensitively with internal and external stakeholders as a confident representative of Username Investment Limited.
    Works with trustworthiness and integrity and has a clear commitment to Username’s core values and principles.
    Awareness and sensitivity of self and others.
    Well planned and organized.
    Capacity for taking initiative and making decisions, with competent analytical and problem-solving skills.

    Knowledge & Experience

    Bachelor’s Degree in Finance, Accounting or related field required, a Master’s degree will be an added advantage.
    CPAK / ACCA qualifications in good standing and a member of professional body
    Competence in the use of varied accounting systems with knowledge in SAGE Evolution accounting system is an added advantage.
    3 years working experience with at least 2 years in a Finance Management position. 
    Thorough understanding of International Financial Reporting Standards and various regional statutory requirements and their application
    Proficiency in Microsoft Office (Excel, MS Word, PowerPoint mandatory) Expertise in strategic management, project planning and budgeting, implementation as well as monitoring and evaluation.

    Responsibility: 

    This role reports to the Head of Finance & Customer Experience 
    This role has a team of direct reports

    go to method of application »

  • Front Office Executive Client Relationship Manager Marketing Manager Sales Manager

    Front Office Executive Client Relationship Manager Marketing Manager Sales Manager

    Principle Duties and Responsibilities
    Promote Username corporate brand by ensuring the office constantly adorns the corporate image.
    Procure office equipment and supplies and maintain a sufficient stock of office stationery and supplies.
    Ensure all visitors are assisted promptly and professionally
    Responding to customer queries
    Managing correspondence and dispatch both internal and externally
    Liaising with various service providers
    Sets up and arranges meetings, facilities and travel arrangements as required
    Maintaining files, materials, information, schedules and legal documents
    Maintains office hygiene
    Support staff on admin and operational issues
    Contributes to team effort by accomplishing related results as needed
    To ensure that the presentation of the office and the reception area is clean and immaculate at all times.
    Oversee all services provided on a regular basis and ensure that all office running related bills are paid on time.
    Assist the Human resources and management with internal event planning.
    Control human traffic at the front office by efficiently linking visitors to their hosts
    Managing office petty cash
    Responding to calls for all assigned telephones
    Resolve administrative problems and inquiries
    Filing and documentation of all office related payment vouchers, receipts, invoices. 
    Key Performance Indicators 
    Maintain a high sense of Integrity and professionalism
    Ability to multitask 
    Create strong customer relations
    To ensure the efficiency of day-to-day operations, document control and compliance
    Demonstrate competency in all operational aspects of reception including meeting scheduling, distributing mail, filing, and answering the phone, etc.
    Requirements for the Front Office Executive Job
    2 to 3 Years’ experience in office administration, front office or receptionist roles.
    A Bachelor’s degree in any related field is required
    Demonstrated ability to manage multiple tasks and competing deadlines
    Experienced providing executive assistance and support to management and staff.
    Strong communication and interpersonal skills
    Goodattention to detail, organized, efficient and decisive.
    High degree of accuracy.
    Abilityto work independently and as part of a team.
    Ability to maintain a pleasant personality and calm down irate clients.
    Any other duties as reasonably requested by Management.
    go to method of application »