Company Address: Address Telkom Plaza, Ralph Bunche Rd, Box 30301-00100
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System Analyst – Mediation & BI System Analyst-CRM & Service Delivery Operations Support System Administrator Business Intelligence Manager-Mobile Financial Services
Role Purpose: The System Analyst – CRM & Service Delivery is responsible for administering and operating the mediation and BI applications. Key Duties and Responsibilities • System administration of Mediation and BI applications• Coordinate with business departments and application vendors implement product & services• Monitor Mediation and BI, applications ensuring that all downstream applications receive…
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Logistics Manager Sales Managers
The Logistics manager is responsible for maximizing the efficiency of the logistics to achieve the highest level of customer service at optimal operating cost. Reporting to the Head of Supply Chain, the role offers support to all sales and operations functions Duties for the Logistics Manager Job Managing outsourced logistics in terms of contract management…
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Logistics Manager Sourcing Manager Project Manager Product Development Manager Business Process Manager
The Logistics manager is responsible for maximizing the efficiency of the logistics to achieve the highest level of customer service at optimal operating cost. Reporting to the Head of Supply Chain, the role offers support to all sales and operations functions Logistics Manager Job Duties and Responsibilities Managing outsourced logistics in terms of contract management…
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Project Manager
Department: Branded Reseller Role Purpose: She/he will Play a critical role in the “on boarding” of Branded Resellers. Once initial relationships have been established with a branded reseller and an MOU and NDA are in place a Project Manager will be assigned by the Head of Program Management, and will be responsible for taking charge…
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Enterprise Support Engineer Business Process Manager Operations & Logistics Manager Product Development Manager
Role Purpose: To provide to all clients, technical support and troubleshooting guidance together with relevant teams within the organization, in areas pertaining to Wide Area Network(WAN), Local Area Network(LAN), Internet, data, voice, mail and LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpdesk or…
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Key Account Manager – Corporate Sector
Role Purpose: He/she will oversee consultative selling and retention of existing key accounts within the Assigned Sector as well as conceptualisation, planning, development and implementation of end to end account management plan for a sustainable long-term business relationship between the assigned accounts and Telkom Kenya Ltd. He/She will build and manage customer relationship in an…
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Product Manager/ IP Data and Managed Services
Role Purpose: The Product Manager for IP Data and Managed Services manages the portfolio dedicated to Carrier customers to protect long-term value, increase revenue and profitability growth for the department. It encompasses: management of the full product life cycle from development to pruning; launch of product improvement or new product lines; Products’ P&L optimization; and…
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Trade Marketing Manager – Mobile Financial Services (MFS)
Reporting to: Head of Agency – MFS Range: R2L Department: Mobile Financial Services Key Duties and Responsibilities Effectively identify alternative acquisition channels and develop the recruiting strategies to bring new customers on board directly and within the established distribution channels. Stimulate innovation and consumer focus throughout direct acquisition channels and formal channels. Coordinate delivery systems…
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Agency Administration Manager – MFS
Role Purpose: Reporting to the Head of Agency Network – MFS, and overseeing the distribution administration Team, the role will be responsible for managing the operations and administration the Agency Team, handling escalations from the Call Centre relating to the distribution as well as daily MFS operations and processes. The Agency Administration Manager – MFS…
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Product Specialist – MFS
Role Purpose: Reporting to the Product and Operations Manager the role will be responsible for managing manage day to day escalation issues while ensuring SLA achievement and delivery of quality service at all times. Responsible for continued monitoring of the product and service portfolio, system performance and overall user experience, making necessary technical and operational…