Job description
ROLE PURPOSE: ROLE PURPOSE:
As a member of the Senior Management Team, Director of Programme Operations (DPO) shares in the overall responsibility for the strategic direction, leadership and management of the Kenya Country Office. The DPO is responsible for the timely and quality implementation of Save the Children’s programmes in Kenya, the leadership oversight of 5 field offices and the management of and reporting on all donor awards with a value of US$18.5 million in 2018. The DPO ensures the provision of operational and logistical support to programmes and enables Save the Children to prepare for and effectively respond to emergencies and humanitarian crises.
Contract Duration: 1 year
KEY AREAS OF ACCOUNTABILITY:
As a member of the Senior Management Team:
Demonstrate “collective leadership” of the Country Programme, taking responsibility for and appropriately representing decisions to staff and partners.
To practise behaviours that are consistent with Save the Children’s Mission, Vision and Values and ensure their broader application by staff across the Kenya programme.
To develop and lead the implementation of the strategic direction of Kenya Programme, its objectives, priorities and strategies, in alignment with our Theory of Change.
To ensure the good stewardship and financial health of the organisation, monitoring income and expenditure within an agreed financial framework and allocating resources to ensure strategies can be achieved.
To monitor, review and evaluate progress made by the Kenya Programme in a systematic manner, and design and lead the implementation of action plans to address identified gaps and weaknesses in systems and procedures.
To formulate, approve and monitor effective policies, procedures and standards for the Kenya Country Office that are consistent with the regulations of the GoK and Save the Children and relevant to the local context.
To represent Save the Children’s Kenya Programme to the external world by maintaining and developing external relationships with GoK, donors, partners, communities, beneficiary groups and others.
To take responsibility for the whole Kenya programme by taking active measures to promote Save the Children’s culture and values, create a positive working environment and celebrate success.
Help establish, maintain, and improve active and regular working relationships with: host government authorities at central and county level, donors, partner agencies including major institutional donors, and local and international NGO
Support the development of an organisational culture that reflects our full spectrum values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and frees up our people to deliver outstanding results for children and excellent customer service for our Members and d
Stand in as Acting Country Director as required, with authorities specified in the Scheme of Delegation.
Oversight and Management of Programme Operations
Responsible for overall coordination of programme operations and delegated responsibility for field delivery of high quality programming in line with the objectives of the Country Strategic Plan 2016-18.
In collaboration with the Director of Programme Development and Quality (DPDQ), develop Save the Children’s programming, as well as effective and efficient allocation of Country Office resources to achieve strategic goals and commitme
In close coordination with the DPDQ, Director of Finance and Awards Manager participate in programme proposal processes and ensure that all programmes are implemented in accordance with award agreements, are completed within time and on budge
Working with the DPDQ, participate in conceptualizing and designing cost effective, innovative and high quality programmes to serve difficult to reach and most deprived child
Serve as overall budget holder for all programming at field level; manage and support budget holders for individual projects and awards.
Ensure programmes are implemented in ways responsive to the communities and children in line with Save the Children principles, values and strategic plan and following Save the Children compliance proced This includes working with government and national NGO-partners to strengthen national capacity.
Ensure preparation of timely and high quality progress reports, programme reports, and donor reports in coordination with Technical Specialists, Finance
Reporting staff and Reporting and Documentation Coordinator.
Provide leadership to the Area Programme Managers of field offices within Kenya, as well as to other posts specified above.
Logistics, Procurement and Inventory
Ensure that the CO logistics staffing capacity and systems meet the SCI Minimum Operating Standards and are able to satisfy the programming requirements.
Ensure appropriate and adequate emergency logistics procedures are detailed in the Country Office Emergency Preparedness Plan in order to enable rapid scale up.
Provide leadership to the CO Logistics department ensuring that all CO logistics activities (fleet, assets, transport, supply chain, base setup etc) are coordinated and regular analysis ensures efficient and effective services are provided for implementation of programmes.
Ensure goods and services procured are cost effective and of standard quality through maximum use of FWAs and Pre-Qualified Suppliers.
Ensure procurement processes are effectively implemented with responsible oversight from Procurement Committees in each office. Operationalize and regularly update inventories in all locations, using the organisation’s Total Inventory Management system (TIM).
Humanitarian Response Management
Strengthen the country office readiness to respond to emergencies in line with global SCI’s humanitarian goals and benchmark
Ensure that the country office designs, updates and implements a full set of humanitarian preparedness actions, drawing on SC member input and resourc
Mount appropriate and timely responses at scale to all emergencies consistent with established benchmarks, plans and organizational policies, and in close cooperation with incoming surge te
Ensure that all country office staff across departments and sub offices are familiar with, adhere to and implement the procedures and processes detailed in the Rules and Principles for humanitarian re
In coordination with Country Director maintain consistent and coherent engagement in key inter-agency emergency preparedness and response coordination mechanisms including the KHPT system.
Staff Safety and Security
Work with the Safety and Security Manager to ensure that the staff and assets of Save the Children Kenya are safe and sec
Ensure that all safety and security minimum operating standards and in country guidelines and procedures are met by area offic
Work closely with the Safety and Security Manager to promote a culture of security awareness and duty of care amongst staff in area teams including strict adherence to all Standard Operating Procedures on a daily basis.
Representation and Networking
Proactively seek and maintain, active and regular working relationships with – host government authorities, development, humanitarian and corporate donors and partner agencies, the UN system, and local and international NGO
Interact regularly with the international donor and NGO community to ensure awareness of SC programmes and to collect up to date information about the plans and programmes of other ac
Staff Management, Mentorship, and Development
Manage the programme operations team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly.
Work closely with Director of HR to ensure the recruitment, training, and promotion of operations staff, including area office staff, and ensure the availability of appropriate professional development opportunities for staff.
Incorporate staff development strategies and Performance Management Systems into team building process.
Establish a result based system and ensure follow up for line reports and their line reports.
Ensure that all staff understand and are able to perform their role in an emergency.
Manage the performance of all staff in the program operations work area through:
The effective use of the Performance Management System, including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations.
Coaching, mentoring and other developmental opportunities.
Recognition and rewards for outstanding performance.
Documentation of less than satisfactory performance, with appropriate performance improvement plans or work plans.
