Detailed Description
Carrying out all duties assigned by the reporting managers in the various departments in Technology division.
Participation in the implementation of Projects and/or service as described by the roles in the various section in Technology Division.
Actively participate in Technology Division activities and events.
Job Requirements
Position is open to Kenyan Citizens.
The candidate is preferably 3rd year to 5th year of University
Must NOT have graduated from University with a Degree in Computer Science/ Information Technology/Mechanical Engineering/Civil Engineering/ Electrical & Electronics Engineering or Telecommunications Engineering, Software Engineering or any other Engineering and ICT related Fields.
Candidates with IP Networking skills ( CCNA), Database Administrators, and Java/Android Developers are encouraged to apply
Female Candidates and People Living with Disability are strongly encouraged to apply.
Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi
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Internship
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Head of Department, ECommerce Principal Security Architecture
Brief Description
Reporting to the Director – Enterprise Business Unit, the position holder will be responsible for developing, driving and implementing the e-commerce strategy to maximize sales, with a persistent emphasis on customer acquisition, conversions and maximizing average order value
Detailed Description
Responsible for the overall strategy to ensure revenue growth through customer acquisition;
Define and direct CRM strategy to increase retention levels, purchase frequency and brand advocacy;
Develop and execute the multi-channel trade, marketing, communication and content strategies in collaboration with the retail, marketing and product teams;
Manage and develop the website (and sub-sites) to optimize new customer acquisition, sales and brand experience;
Collaborate with cross-functional partners to manage all aspect of the E-Commerce business including, business planning, content strategy and development;
Serve as the primary contact within e-commerce organization for cross functional partners;
Ensure proper management of customer experience including design aesthetics, content navigation, information architecture, branding/marketing and functionality;
Continually review the relevance and commercial potential of new areas of digital development and make recommendations;
Build and direct a cohesive team of internal and external personnel to effectively develop E-Commerce solution
Job Requirements
Degree in Marketing/ ICT or business related;
Work experience of 8-10 years preferably in online marketing;
Proven track record in managing websites;
Extensive experience working with web analytics tools e.g. Webtrends, Ominiture;
Must have Project Management experience;
Ability to work collaboratively across the business, and engage internal and external stakeholders
Strong decision-making, organizational, planning and problem-solving skills;
Confident, enthusiastic and strategic with strong leadership and influencing skills
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Senior Manager Competition and Legislation
Reporting to the Head of Department – Regulatory & Public Policy, the position holder will provide well developed and professional advisory services with an emphasis on competition and industry regulatory matters, consistent evaluation of industry regulation and legislation, policy review and research as well as develop and manage relationships with key stakeholders.
Job Description
To advice on Safaricom’s engagement with regulators and competitors in competition management.
To interpret Legislation/Regulations and prepare detailed opinions/ legal advice for Safaricom on competition matters.
To review and provide advice to Safaricom on new Legislation/Regulations in the industry and provide guidance on compliance.
To prepare detailed opinions on various regulatory issues, research and develop best practice methods as well as benchmark with external markets.
To prepare, review and ensure Safaricom’s best interests are protected in all legal and or quasi-legal documents relating to interconnection agreements, roaming and signaling contracts, international carrier agreements collocation and facility sharing agreements and transmission capacity leases.
To participate in implementation of regulatory interventions introduced by regulators affecting competition.
To represent Safaricom’s position at any regulator convened hearing/decision making forum when required including the preparation of briefs and submissions.
Job Requirements
Degree in Law and or Business related field from a reputable university.
At least 5 years work experience in a similar role.
Professional courses in competition management will be an added advantage.
Knowledge/ Work experience in Telecommunications industry will be an added advantage.
Strong networking, presentation and advocacy skills.
Good communication skills and work ethics. -
Senior Auditor Senior Manager Competition Security Manager
Brief Description
Reporting to the Senior Manager-Audit Operations & Business Controls, the holder of the position is expected to drive improvement in the internal control environment by providing proactive recommendations on control issues. The holder also is expected to execute audit assignments as per annual audit plan and other investigations driven by business needs.
Responsibilities for the Safaricom Senior Auditor Jobs in Kenya
Understand and assess the risk profile of relevant processes.
Develop or update audit matrix for the area under audit for review and approval by the audit manager before commencement of the audit.
Send the audit announcement in time and to the appropriate Management. ·
Execute audits efficiently including discussion with local management, review of prior audit reports.
Use tools and systems efficiently and effectively. ·
Exercise appropriate judgment when quantifying the significance of risks and the effectiveness of compensating or mitigating controls.
Identify and discuss all control weaknesses and recommendations for efficiencies with Management. Identify and communicate apparent failures in control framework within processes.
Escalate significant identified control weaknesses to the Audit Manager/Principal Internal Auditor.
Communicate and review audit results with key decision makers and ensure positive management commitment to the audit outcomes.
Prepare and issue draft report for review by Audit Manager/Principal Internal Auditor.
Issue satisfaction survey to audit to ensure continuous monitoring of project quality. Maintain and update knowledge base based on audit results.
Record and report project milestones in accordance with audit guidelines.
Identify, analyze, evaluate and record sufficient information to achieve the audit’s objectives.
Ensure sufficient evidence in audit working papers and file.
Ensure that the internal audit activity maintains its independence and objectivity.
Maintain standard documentation in line with Vodafone guidelines. Follow Vodafone audit methodology.
Follow Vodafone internal audit procedures as adapted to Safaricom on all assignments.
Completion of a checklist at the beginning and end of the assignment demonstrating that the necessary procedures have been followed.
Identify and promote good business practice across the Company.
As part of the audit process identify good business practice and ensure it is shared within the audit team and business.
Provide timely support and information to the business when needed.
Provide early warning to senior management of potential control problems.
Engagement communications should acknowledge satisfactory performance through both the summary and grading.
Monitor implementation status of past internal and external audit recommendations.
Monitor budgets set for a given audit area assigned and ensure execution is within the defined timeframe.
Qualifications for the Safaricom Senior Auditor Jobs in Kenya
Bachelor in Business or Commerce from a recognized University.
Fully qualified accountant – CPA (K) or working towards qualifying as a CPA (K) or equivalent.
2 years working experience in a reputable audit firm or in an internal audit function.
Working knowledge of an ERP.
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Retail Asset Management Intern
Retail Asset Management Intern Responsibilities
Raise Purchase Requisitions as requested and ensure they’re posted in correct accounts.
Follow-up with Finance and ensure the corresponding PO is received and delivered to the supplier.
All logistics including accommodation and travel for the section to be in place at least 12 hrs before the meeting.
Prompt processing of Air tickets and confirmation 2 days before date of travel.
Prompt booking/making reservation for site meetings for the team 48 hours before date of travel.
Organizing documentation relevant to the section and ensuring proper labeling and filing of the documents in a systematic manner.
Follow up of approvals.
Business Relationship management with vendors and suppliers.
Requirements for the Retail Asset Management Intern
Degree/Diploma in any field.
Minimum 1 years’ experience in an administrative role.
Able to plan and organize work
Excellent communication and interpersonal skills.
A team player, creative problem solver who pays attention to detail.
Willingness to learn and adapt to a changing business environment.
Be flexible for offsite and travel assignments.
Project management skills will be an added advantage. -
Sustainability and Social Policy Officer
Detailed Description
Sustainable development goals business strategy
To manage, track, report and innovate on Safaricom’s Sustainable Development Goals business strategy and divisional initiatives;
To identify and drive opportunities for Safaricom’s active participation in sustainability and SDGs fora.
Responsibilities for the Sustainability and Social Policy Job
Social Policy
To manage, track, report and innovate on Safaricom’s Social Policy;
To identify and drive opportunities for Safaricoms active participation in social policy fora.
Partnerships
To create partnerships and collaboration with partners for common approach to implement the sustainable development goals;
To create partnerships and collaboration with partners for common approach to implement the social policy imperatives
To create a partnership road map for implementation that cuts across social policy as well as sustainability.
Sustainability and Social Policy Job Requirements
Bachelor’s degree in social sciences, development studies, sustainability, diplomacy and economics;
A postgraduate degree, diploma or certificates in courses in social policy, public policy and sustainability will be an added advantage;
At least 3-4 years’ experience in the sustainability and social policy sector for the manufacturing, construction or ICT sector or large scale industry;
At least 1 year of process management experience.
Additional Details -
Manager Planning Workplace Design
Reporting to the Senior Manager- Property and Essential Services this role will undertake workplace design, plan and organize the Safaricom Office Space Requirements, policies, processes, procedures and SLAs compliance, Stakeholders Management, Supplier Performance evaluations, Budget and Design reporting including taking lead in space related projects.
Workplace Design Manager Responsibilities
Workplace designer and space planner;
Identification, locate, allocate, storage, secure and dispose assets;
Offer interior design and work place space advisory including branding, facade design, furniture layout, floor lay out and accessories planning;
Implement and execute work place space policy including bi-annual stakeholder reviews ;
Develop a property registry, database of space layouts for usable space, occupants, space provisions e.g. gym, crèche, meeting rooms, parking etc. ;
Develop a space management process and system in line with the space policy to allow users and stakeholders interact with the system;
Research and advise on space culture in line with company’s corporate and people culture;
Verify and analyse operational reports and use emerging trends to offer better services ;
Plan, coordinate and implement departmental and space projects;
Monitor monthly reports on vendor expenses and liaise internally with supply chain and Finance for timely payments and
Prepare weekly, monthly and annual reports.
Requirements for the Workplace Design Manager Job
Bachelor’s degree (B. A. or B. S.) in Interior Design or Architecture from an accredited College or University and
At least 6 years’ experience working in a similar position within interior design, interior fit out works, office furniture design, architectural drafting, or space planning fields and proficient with ArchiCad or AutoCAD,
Adobe Creative Suite (Photoshop, Illustrator, InDesign) and MS office software.
Technical and professional proficiency in applying design principles and processes and ability to organize workflow;
A good understanding of current trends in interior architecture;
A ‘Can Do’ attitude to drive results and get the job done on time and to the customers’ satisfaction;
Demonstrates flexibility and adaptability by being able to change course swiftly and purposefully when the needs of the business change;
Strong customer orientation and the ability to discover what is important to the customer (internal and external) and respond to it and
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Territorial Account Manager
Territorial Account Manager Job Responsibilities
Development of plans to achieve set billed revenue targets in the territory;
Increase product and Business solutions penetration through cross sell to named accounts, in assigned territory
Ensure revenue growth by growing ARPA in the accounts through up sell
Achieve the set NPS targets for the Accounts in the territory
Ensure achievement of set churn targets for assigned accounts
Develop strong relationships with customers at CxO to maintain ongoing revenue stream
Ensure all accounts are managed through well thought out Account Development Plans
Monitor and supervise partner sales teams’ to achieve their assigned targets and ensure they have healthy sales pipelines to achieve the revenue targets;
Performance review with assigned Partner sales teams within the assigned territory and documentation of the same;
Maintain timely and 100% accurate territory reports on Partner sales teams review, competitor intelligence, Sales performance and all information relevant to the assigned territory;
Qualifications for the Accounts Manager Job
Honors degree in Business Administration/Bachelor of Commerce degree from a recognized university;
Must have 3 years’ experience in managing dealers or an indirect channel preferably in FMCG;
Experience in managing indirect channel in a telecoms environment is an added advantage;
Strong business Acumen;
Team player with pleasant outgoing personality & resilience
Good communication and interpersonal skills
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Manager – Regional Account Analyst Business Intelligence & Analytics
Responsibilities for the Manager – Regional Account Job
Responsible for regional account management of nominated Vodafone Global Enterprise accounts and delivery of profitable, long term business of those accounts
To support the respective Global Account Managers in the delivery of all financial targets including gross margin, cost to manage, cost to connect, net assets, turnover, ARPU and ARPA
Establish appropriate relationships with customers and within Vodafone and leverages those relationships to ensure financial return
Work collaboratively to provide direction on the service relationship for nominated accounts
Provide Input to decisions on new propositions, product mix and services for customers
To prepare reports e.g. Progress and Visibility reports
To develop and implement the VGE sales plan in line with the overall business objectives
Manager – Regional Account Job Requirements
Degree in Commerce/ ICT or a business related
Work experience of 5-10 years within a multi-national company
Proven track record in global accounts management and enterprise solution selling
Must have P&L experience
Experience in identifying customer requirements and developing creative and innovative customer-centric solutions within an international context
Demonstrated success in working in multi-cultural environment and have the ability to act upon cultural differences
Strong relationship building skills
New business development skills
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Planning Workplace Design Manager Head of Legal Department Solution Sales Manager Support Analyst
Brief Description
Reporting to the Senior Manager- Property and Essential Services this role will undertake workplace design, plan and organize the Safaricom Office Space Requirements, policies, processes, procedures and SLAs compliance, Stakeholders Management, Supplier Performance evaluations, Budget and Design reporting including taking lead in space related projects.
Planning Workplace Design Manager Job Responsibilities
Workplace designer and space planner;
Identification, locate, allocate, storage, secure and dispose assets;
Offer interior design and work place space advisory including branding, facade design, furniture layout, floor lay out and accessories planning;
Implement and execute work place space policy including bi-annual stakeholder reviews ;
Develop a property registry, database of space layouts for usable space, occupants, space provisions e.g. gym, crèche, meeting rooms, parking etc.
Develop a space management process and system in line with the space policy to allow users and stakeholders interact with the system;
Research and advice on space culture in line with company’s corporate and people culture;
Verify and analyse operational reports and use emerging trends to offer better services ;
Plan, coordinate and implement departmental and space projects;
Monitor monthly reports on vendor expenses and liaise internally with supply chain and Finance for timely payments
Prepare weekly, monthly and annual reports.
Requirements for the Planning Workplace Design Manager Job
Key qualifying criteria
Bachelor’s degree (B. A. or B. S.) in Interior Design or Architecture from an accredited College or University and
At least 6 years’ experience working in a similar position within interior design, interior fit out works, office furniture design, architectural drafting, or space planning fields and proficient with ArchiCad or AutoCAD,
Adobe Creative Suite (Photoshop, Illustrator, InDesign) and MS office software.
Critical competencies for success
Technical and professional proficiency in applying design principles and processes and ability to organize workflow;
A good understanding of current trends in interior architecture;
A ‘Can Do’ attitude to drive results and get the job done on time and to the customers’ satisfaction;
Demonstrates flexibility and adaptability by being able to change course swiftly and purposefully when the needs of the business change;
Strong customer orientation and the ability to discover what is important to the customer (internal and external) and respond to it and
Applies Health& Safety policy, structures and systems to ensure the business delivers a safe working environment.
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