Jobs Kenya

Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

  • M-Pesa Africa – Solution Engineer

    M-Pesa Africa – Solution Engineer

    Responsibilities

    Develop and maintain server-side components using Java, NodeJS etc;
    Design and implement data storage solutions, such as databases (RDBMS, NOSQL), to ensure scalability and performance;
    Write and maintain Bash scripts for automating repetitive tasks and system administration;
    Build reusable code and libraries for future use;
    Implement automation technologies and tools for continuous integration (CI) and continuous deployment (CD) processes;
    Design and implement monitoring and alerting systems for proactive issue identification and resolution;
    Optimize the application for maximum speed and scalability;
    Collaborate with front-end developers to integrate user-facing elements with server-side logic;
    Implement security and data protection measures;
    Assess and prioritize feature requests and bug fixes;
    Perform unit and integration testing before deployment;
    Troubleshoot and debug issues;
    Stay up to date with emerging technologies and industry trends;
    Utilize Linux operating systems for server setup, configuration, and maintenance;
    Collaborating with Solution Architects to ensure discrete solutions created by ARTs (Agile Release Trains) and Suppliers fit into and support the larger capabilities of the overall solution;
    Collaborate with Operations to ensure systems adhere to availability SLAs (Service Level Agreements);
    Participate in backlog refinement and prioritization sessions;
    Define enabler capabilities and NFRs;
    Participate in regular Art Sync sessions to ensure consistency in emerging designs and managing trade-offs across all ARTs and Shared Service teams.

    Qualifications

    Bachelor’s degree in computer science, Engineering, or a related field;
    5+ years of technical experience;
    Proven experience as a Backend Developer or similar role;
    Strong proficiency in backend development languages such as Node.js, Python, Java, etc;
    Experience with server-side frameworks such as Spring Boot, etc;
    Familiarity with databases (SQL and NoSQL), including MySQL, PostgreSQL, MongoDB, etc;
    Knowledge of RESTful APIs and experience in building and consuming them;
    Understanding of front-end technologies, such as HTML5, CSS3, and JavaScript;
    Experience with version control systems (e.g., Git);
    Domain experience in Financial Services and Financial technologies will be an added advantage;
    Strong business acumen and leadership mindset with the ability to communicate and influence others;
    Has demonstrable knowledge and experience in both Agile and Waterfall methodologies.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Machine Learning (ML) Engineer

    Machine Learning (ML) Engineer

    Responsibilities

    Collaborate with data scientists and software engineers to design and implement machine learning workflows.
    Take offline models data scientists build and turn them into a real machine learning production system.
    Develop and deploy scalable custom tools and services that can handle machine learning training and inference
    Apply software engineering best practices to machine learning such as CI/CD, versioning and Containerization
    Develop machine learning algorithms and libraries for problem solving and AI operations. 
    Research and provide input on design approach, performance and base functionality improvements for various software applications. 
    Stay up to date with the latest developments in machine learning and cloud computing technologies.

    Qualifications 

    BS or MS in computer science or equivalent practical experience 
    At least 2-3 years of coding experience in a non-university setting. 
    Proven experience in Object Oriented development
    Experience in deploying and managing Machine Learning models at scale
    Experience with MLOps platforms such as Kubeflow, MLFlow, Sagemaker etc.
    Familiarity with DevOps practices and tools such as Kubernetes, Docker, Jenkins, Git.
    Proficient understanding of distributed computing principles 
    Experience with NoSQL databases, such as HBase, Cassandra, MongoDB
    Demonstrated proficiency with data structures, algorithms, distributed computing, and ETL systems. 
    Good knowledge of and experience with big data frameworks such as Apache Hive, Spark
    Strong understanding of machine learning concepts and frameworks, including TensorFlow, PyTorch, Scikit-learn, Kedro etc.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Category Sourcing Specialist, Technology

    Category Sourcing Specialist, Technology

    Job Description

    We are pleased to announce a vacancy for the Category Sourcing Specialist position within the Supply Chain Department under the Finance Division.
     
    Reporting to the Category Sourcing Custer Lead, the role holder will create and implement sourcing strategies and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Safaricom. The role holder will also be responsible for the development of mechanisms and metrics to hold suppliers accountable for performance and delivery. They will drive results through Life Cycle management of the signed contracts and demonstrate delivery of the overall network category and business efficiency objective. The purpose of the role is to add value to the organization by effectively managing the procurement cycle and driving successful business outcome through the application of Category and Contract management. 

    Responsibilities

    Strategic interface between Business Units and Supply Chain /Primary contact Person for sourcing requirements.
    Lead and support sourcing projects for the Technology networks categories; from requirement gathering to contracting,
    Develop the category in line with the Technology Strategy and under the supervision of the Technology Sourcing Lead
    Maintain knowledge database of supplier’s markets, sub-categories, capabilities, technology, cost analysis and key performance indicators within the category.
    Champion value delivery initiatives in the category including cost reduction in line with efficiency programs.
    Develop, Implement and Maintain procurement Plans for the category.
    Lead and support sourcing activities, launch Request for Proposal, e-auction, and others.
    Negotiate and facilitate implementation of long-term agreements and / or partnerships within the category.
    Enforce supplier Payment Terms that are, cost favorable to the company and guided per policy.
    Perform contract analysis, risk evaluation and cost analysis and subsequent contract review to support efficiency programs.
    Develop and fully implement supplier catalogues/pricelists within the ERP system.
    Monitor the Supplier performance and drive correction action where required.
    Deliver categories reports & ad-hoc analysis and presentations.
    Work in an Agile way being part of cross-category and cross-functional projects.
    Contribute to the development of the Supply Chain policies, process and procedures in the periodical reviews as well as ensure compliance.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Financial Systems Software Development and Systems Engineering Category Sourcing Specialist – Corporate & Commercial Services Manager: Competition Business Development Account Associate

    Financial Systems Software Development and Systems Engineering Category Sourcing Specialist – Corporate & Commercial Services Manager: Competition Business Development Account Associate

    Brief Description

    Reporting to the Development Lead Fintech – Financial Services IT, the role holder responsibilities will include financial services system development, support, capacity planning and technology evolution to attain a service availability of 99.999%.

    Key Responsibilities

    Software development for new financial solutions as per the approved solutions designs.
    Participate in design for new solutions.
    Software testing to meet both functional and non-functional requirements (monitoring, performance testing etc.)
    Document and maintain software functionality and document released software. 
    Troubleshooting, debugging, upgrading and optimization of existing systems. 
    Recommend and execute improvements to existing systems.
    Internal Process Improvement in accordance with Software development standards.
    Participate in code reviews.
    Release and change management
    Contributing towards innovative initiatives. 
    Undertake necessary measures to increase the quality of delivery and ensure zero major defects.
    Development of microservices using java and spring framework.
    Use CI/CD to automate deployments.
    Deliver projects on time as agreed upon by the various stakeholders.
    Making use of agile and scrum frameworks in project delivery while making use of tools like Jira, Confluence etc.
    Development of automated tests for functional, performance, and security testing using test-driven development.
    Evaluation of new and existing financial systems infrastructure.
    Planning & design for new financial solutions.
    Platform capacity planning
    Financial solutions technology evolution to attain 99.999% service availability.
    Implementation and integration of new hardware/software.
    Optimization of existing systems.
    Internal Process Improvement in accordance with ITIL and Agile standards.

    Qualifications 

    Degree in one of the following: Computer Science, Telecommunications; Electronic Engineering; IT (Computing) – Operating systems, databases, system development
    2 years of work experience as an engineer in Financial Technology or a telecommunications environment.
    Knowledge and experience on coding languages (e.g., Java, Python, JavaScript) and frameworks/systems (e.g., Spring framework, AngularJS, React, Git, Apache camel, Node Js and GraphQL.)
    Experience and Strong understanding of both JSON and SOAP
    Experience in securing APIs using Oauth2, SAML etc.
    Knowledge in Agile methodology. Certification in Scrum fundamentals is an added advantage.
    Knowledge in DevSecOps, CI/CD and version control (Git)
    Good understanding of writing unit tests.
    Experience working with relational and non-relational databases i.e., Oracle, MySQL, Mongo DB, Cassandra
    Experience in mobile money systems. 
    Knowledge in cloud technologies (AWS, Microsoft Azure, Huawei or GCP).
    Knowledge in container orchestration technologies (Kubernetes, openshift container platform etc.)
    Proven Analytical & problem-solving skills.
    Good presentation skills required.
    Good public relations, communication & interpersonal.

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  • Senior Manager Product- Fixed Broadband Product Manager, Financial Products

    Senior Manager Product- Fixed Broadband Product Manager, Financial Products

    Job Description

    Reporting to the Tribe Lead/ HOD – Fixed Broadband, the role purpose is. 

    To manage the Fixed activities in the Commercial Division through effective management of the product roadmap and lifecycle, sales processes, demand monitoring, planning and on time and within budget. 
    Responsible for preparation and guided execution of the Fixed strategy in coordination and consultation with relevant functions.
    Lead in building and managing Fixed Broadband roadmap based on business vision and strategy to support sales & customer experience.
    Collaborate with stakeholders to define and clearly communicate Fixed Broadband vision and strategy.
    Define the Vision so that the different squads clearly visualize the expected outcome by the user and manage the platform backlog
    Responsible of the overall leadership for Fixed Broadband Product development, commercialization and rationalization.
    Engage Product Owners, Tribe Leads, and Tech Area to allocate Chapter members and ensure Squads have proper technical resourcing and functional expertise to deliver on tribe mission. 
    Partnering with local and global partners to drive integrated propositions for home customers
    Drive the adoption and implementation of Agile best practices and ceremonies within the squad
    Serve as a “player-coach,” spending part of your time embedded in a Squad yourself. You will work as a Squad Member in your domain of expertise, helping to advance the work and using your experience to maximize Squad performance

    Responsibilities

    Core competencies, knowledge and experience:

    Business Know-how

    Uses data and research to make decisions that are competitively and financially robust.
    Balances current and future needs. 
    Thinks and acts like an owner of the business. 
    Acts in line with legal, regulatory, professional and ethical standards.

    Project and Programme Management

    Defines scope and deliverables in terms of time, cost, quality and business benefit 
    Schedules activity and identifies resource needs, dependencies and synergies   
    Evaluates progress, mitigates risks and addresses issues

    Products, Services and Technology Knowledge

    Explains the functionality and benefits of our products and services in simple terms that excite and engage the Customer
    Matches our products and services to our Customers’ needs
    Explains the value of Safaricom solutions compared to our competitors
    Fixes problems to maintain service

    Solution Selling

    Wins and retains Customers by identifying their needs or business challenges, and matching them to Safaricom products and services 
    Identifies opportunities to win more business by up-selling and cross-selling 

    Negotiation

    Responds positively and professionally to objections, and addresses the Customer’s needs to successfully close the sale 
    Uses a range of techniques and approaches to make agreements that add value for Safaricom and our Customers 
    Understands customers’ commercial drivers and leverages them in negotiations 
    Applies commercial acumen to maintain a healthy profit margin

    Key accountabilities and decision ownership: 

    Achieve revenue targets through dealer network and retail outlets
    Ascertain customer insight through research to advice on fixed connectivity demand and appropriately plan when required.
    Define and agree the fixed products and service implementation scope with the user functions and translate this into services requirements for the various portfolios.
    Development of the Safaricom Fixed connectivity portfolio in line with the business strategic direction.
    Support negotiations with third parties and partners to in line with the defined roadmap against business requirements.
    Build relationships with partners to increase capability of influencing decision such as product expansion and reach
    Ensure highest level of integrity through reinforcing high ethical and compliance standards in the Fixed Broadband products and services processes.
    Report on the fixed portfolio
    Responsible for pricing of fixed prepositions 

    Qualifications

    Must have technical / professional qualifications: 

    Degree in a Marketing, IT, Technology or Business-related field.
    Proven 6 years experience in product marketing or product development, preferably in a cross-functional set up.
    Good knowledge of mobile voice, data services or Home products and services
    Highly results and performance oriented
    Excellent communication skills
    Strong presentation skills
    Excellent team player with good Leadership/mentoring/management skills.
    Developing external partnerships and strategic alliances
    Excellent Negotiation/Influencing and Presentation skills

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  • Tribe Lead/ HOD – Fixed Broadband

    Tribe Lead/ HOD – Fixed Broadband

    Job Description

    Reporting to the Chief Consumer Business Officer (CCBO), the role holder will be charged with leading the Fixed Broadband business and is also responsible for ensuring this business achieves targeted revenue objectives and leadership in the marketplace. 

    About the role

    The role is responsible for defining and delivering on the Fixed broadband strategy, performance indicators that will ensure great customer experience through seamless end to end customer journeys securing Safaricom as the leading Fixed Broadband provider. The role holder will also shape the brand perception to grow brand love and consideration.
    The role will drive convergence and grow home broadband uptake through development of relevant products and services. The role holder is also expected to drive growth by accelerating the broadband customer base through launching innovative home connectivity solutions, converged propositions, extend coverage profitably and strengthen our customer promise and experience. 
    The role is responsible for delivering a great customer experience to enable Safaricom become the trusted partner of choice for fixed connectivity and solutions. This is achieved through the development of strong partnerships with fixed technology, content & terminal providers to drive acquisition, deployment and superior experience. 
    The Fixed Broadband lead will role model the agile culture & mindsets of a servant leader, creating transparency both horizontally (across Tribes) and vertically (from Management Exco to Squads) and with the wider business stakeholders. 
    The role requires a strong cross-functional collaborator who partners effectively with teams across commercial and technology in the organization with demonstrated deep understanding of broadband technologies and content 

    Responsibilities

    Key accountabilities and responsibilities.

    Owns, formulates for approval from the CCBO the strategy and the development of Fixed product propositions; aimed at ensuring Safaricom is the brand of preference and ensuring differentiation in the market.
    Strengthen the Agile Way of Working as a role model. The primary responsibility of this role is to facilitate, support and motivate your Tribe members
    Develop and maintain cross-functional collaboration through holistic business awareness, understanding, and effective communication 
    Drive digital enablers that will assist Business and Agile tribes in fulfillment of customer journeys 
    Embed and grow Customer value management competence and platforms in line with the consumer strategy 
    Forecasting of usage and revenue targets based on identification of innovative ideas for both horizontal and vertical growth.
    Deliver all Fixed revenues as incorporated in the revenue targets.
    Ensure attainment of Fixed connected subscriber, rollout, churn, demand reduction and converged penetration numbers.
    Ensure customer information gaps are identified & determine how they will be filled. 
    Development and delivery of the departmental annual financial plan and ensuring expenditure within approved budget.
    Build talent, motivate and influence others to develop a high performing team.
    Actively monitor team KPI’s and acting to achieve them consistently
    Ensure compliance with AML/KYC laws and regulations

    Below are the key skills and competencies required to be successful in this role:

    Business Know-how

    Uses data and research to make decisions that are competitively and financially robust.
    Balances current and future needs. 
    Thinks and acts like an owner of the business. 
    Acts in line with legal, regulatory, professional and ethical standards

    Domain expertise

    Sufficient subject matter, technical and commercial expertise to lead effectively in the area (or on trajectory to develop within 3-6 months

    Performance orientation

    Performance and outcome driven, “can do” attitude
    Commercial acumen, “feeling for numbers”
    Flexibility and creativity in solving problems
    Sets and achieves challenging goals

    Servant leadership and collaboration

    Highly collaborative, able to create win-win situations
    Visionary – a clear, shared mission that inspires others
    Clear and inspiring communicator
    Builds and develops great teams and culture

    Ready to take on full Tribe accountability 

    Previous experience leading against broad business goals
    Ability to take ownership of responsibilities outside immediate sphere of influence (e.g., legal requirements of delivery)

    Qualifications

    Must have technical / professional qualifications: 

    Degree in Electrical, Electronics, Telecommunication Engineering, IT, or related field
    Work Experience of at least 8 years with leadership role in a busy telecommunications / Service provider environment
    Strong customer focus with proven experience in launching products and delivering against product revenue targets.
    Experience in managing and developing teams
    Strong awareness if market trends, competitive impacts and market opportunities
    Product management experience including managing strategy development and product diversification
    Ability to manage multiple projects in a fast-paced, deadline-driven environment 
    Broadband and GSM experience will be an added advantage

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Terminals & New Growth Areas Lead IP Planning Engineer Manager – Experiences Enterprise Network Programmability Engineer Service Development and Activation Engineer RAN Optimization Engineer – Coast Region

    Terminals & New Growth Areas Lead IP Planning Engineer Manager – Experiences Enterprise Network Programmability Engineer Service Development and Activation Engineer RAN Optimization Engineer – Coast Region

    Job Description

    Reporting to the Chief Channels Officer  the role holder will manage end to end the Terminals Strategy and execution including strategic alignment between the Consumer and Enterprise Business Units, devices portfolio management, commercial and partner management (OEM & OTT). He/she is also responsible for management of the Consumer Fixed Business across the country.

    Below are the key skills and competencies required to be successful in this role:

    Business Competencies:

     Business KPIs delivery on time. Strong collaborative working relationship with all company’s divisions and functions CBU, EBU, Technology, IT and Finance Strong experience of influencing senior stakeholders and proven ability to drive change

    Leadership and teamwork

    Manages a team of responsible for terminals portfolio management, product management, partner management and operations excellence.
    Sets goals and targets regarding local terminals strategy implementation to direct subordinates and runs performance review process Lead terminals Mission and FC revisions process
    Recruits, coaches and appraises terminals dept employees as well as coaches’ direct subordinates and motivates all terminals team members to deliver their targets as well as to bring fresh ideas to support company’s objective strategy and goals 
    Influences in company’s commercial decision-making process in particular device financing and Data Mission objectives

    Innovation and change

    Leads terminals strategy development and implementation, initiatives, related to terminals, services development (My Services) and LRP & Annual plans 
    Solves problems related to terminals strategy, service development and plans implementation following an escalation process from indirect subordinates to direct subordinates. Problem solving usually is based on advanced analytical thought and judgement.

    Knowledge and experience

    Broad knowledge of marketing and supply chain management will give strong advantage to job holder 
    Commercial awareness and in-depth understanding of terminals industry and competition is an integral part of the role

    Communication

     Demonstrates excellent written and verbal communications skills 
    Demonstrates strong management skills   
    Demonstrates ability to structure complex problems clearly and syntheses data to key conclusions for management decision making
    Demonstrates strong influencing skills and personal impact with people from all levels and parts of the business 

    Key Responsibilities

    Terminals strategy: 

    Lead terminals strategy leveraging the Safaricom product catalogue and strategic assets. 
    Ensure company market requirements are reflected into the planning of the Vodacom/Vodafone group global product strategy. 
    Develop relevant strategic group initiatives are reflected in local strategic plans. Creating an integrated terminals 
    Lead the terminals planning processes, delivering on time and to a high quality

    New Growth Areas (Fixed)

    Develop, implement, and oversee overarching sales and business development strategy, sales processes, and structure for FFTX
    Research and identify new business opportunities – including new markets, growth areas, trends, customers, partnerships, and services – or new ways of reaching existing markets
    Ensure robust pricing structure in conjunction with Fixed tribe  in line with business value analysis
    Ensure  build up, maintenance and management of a sustainable sales pipeline in order to reach the set revenue targets set for the company in the annual budget.

    Business improvement: 

    Transform the Terminals and Fixed Business end to end. Integration of the full value chain, leading Kenya’s integration into the global strategy. Specific improvement plans regarding terminals Supply & Demand Process, In-stores After Sales Services, Logistics & Buy Back. Portfolio & Commercial alignment to deliver scale 

    Marketing plan: 

    Lead Co-creation of terminals integrated marketing plan for Safaricom across all functional areas and ‘through-the-line’ (i.e. single plan integrating prepay/postpay/VAS propositions, with terminals, with ATL, BTL and base marketing, and sales focus) in collaboration with CBU Data Tribe Lead; Keep this ‘live’ throughout the year, identifying gaps and potential conflicts. 
    Review priorities based on company’s strategic direction, resource allocation and return. 

    Partner Management: 

    Co-lead local negotiations with terminals, accessories and after sales/Logistics services suppliers, ensure integration, alignment and continuity with VPC negotiations in a way that will generate more benefits and profits for the company. 
    Supports special projects when terminals are key enabler to deliver project’s goals. Lead differentiation strategy by reaching better deals regarding Time to Market Advantage, Prices, Product Availability and Inventory management 

    Device Financing:

    Lead the device financing strategy and implementation in collaboration with the CBU, EBU and Finance Divisions to support the 4G penetration agenda for the company and improve NPS.

    Customers, suppliers and third parties

    Strong Collaboration with OEM’s, OTT and Vodacom Terminals Group Marketing and Procurement as well as with Regional Operations regarding all terminals business aspects (Marketing, Supply Chain, After Sales) and CBU, EBU, Finance, HR, Corporate Affairs, Legal, Technology and Productivity – Finance.

    Team Management

    Managing and offering leadership to the Terminals function team 

    Qualifications

    5+ senior experience in marketing/commercial/strategy experience. 
    Detailed knowledge of mobile telecoms and related industries, as well as general strategy issues and problem solving approaches
    Specific knowledge of mobile device value chain and business management in an operational context with device financing an added advantage
    Strong knowledge and experience of Safaricom/Telco operating model or equivalent similar global corporate operation  
    Ability to operate successfully in dynamic, uncertain and challenging environments, and to manage effectively in a matrix organisation
    Creativity in problem solving, with a positive ‘can do’ approach
    Excellent written and verbal communications skills; Strong personal impact and influencing skills 

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  • Cluster HR Lead, Corporate Functions Cluster HR Lead, Channels and Consumer Business

    Cluster HR Lead, Corporate Functions Cluster HR Lead, Channels and Consumer Business

    Job Description

    Reporting to the Chief Human Resources Officer the position holder will be responsible for aligning and championing the People Strategy to business priorities and objectives for Corporate Function Clusters. The role will analyze and identify internal and external business factors to create insights and guide decisions that drive performance across the functional areas through exemplary people & organisational practices. The role holder will facilitate delivery of the people plans for Corporate Function Clusters in support of Safaricom’s strategic objectives. They will also focus on organisation effectiveness, talent management & building capabilities.

    Responsibilities

     Key Responsibilities and Decision Ownerships 

    Design HR strategy and business plan that is fully aligned to business strategy. Drive People Strategy ensuring that it responds to changing business needs.
    Lead the development and implementation of a disruptive and sustainable talent frameworks and HR initiatives that enable and solve specific business-related challenges. 
    Develop strategic talent acquisition plans, fostering a positive employer brand, and crafting comprehensive onboarding and retention programs.
    Deliver a pipeline of diverse future leaders and accelerate high potential development in the business areas proactively use talent segmentation; ensure robust talent, succession & scenario plans are in place. 
    Work collaboratively with Corporate Functions’ Business leaders to create a positive work environment, fostering employee engagement through effective communication, recognition programs and opportunities for professional development.
    Stay updated on evolving regulations and advise leadership on best practices to ensure compliance, minimising legal risks and ensure compliance to the various statutory labour laws as well as internal employee relations policy requirements.
    Accountable for the support and delivery of Corporate Function Clusters functional organizational design and change in conjunction with business leaders. 
    Proactively analyse, track and maintain organisational effectiveness and workforce data to identify and gain valuable insights into employee engagement, trends, performance metrics and cost-excellence opportunities in order to deploy transformational people solutions and drive performance. 
    Derive insights from the Surveys (SEMA)and ensure the action plans are cascaded in the respective functions. 
    Flag bearer for the leadership of cultural change in business areas. Challenge & improve people policies/processes/practices to ensure alignment with The Safaricom Way and new ways of working. 
    Challenge & support leaders in business areas to align behaviours/attitude to new ways of working. Drive effective use of recognition schemes in business areas to reinforce positive behaviours.
    Serve as a confidential resource for employees and leaders to discuss concerns, brainstorm solutions, and navigate complex people related situations.
    Support communications & engagement of people across the clusters. Focus on the business areas and help people to recognise their part in driving for performance. Ensure communication processes are working effectively within the business area.
    Proactively manage the HR Business Partner supplier interfaces (Centres of Expertise, HR Operations etc.) to ensure seamless customer experience for Leaders, People Managers and Employees.
    Provide leadership to HRBPs and CoE dedicated resources. 

    Qualifications

    Must have technical / professional qualifications: 

    At least ten (10) to fifteen (15) years’ knowledge and experience in a relevant field.
    Relevant Business or HR Undergraduate Degree or relevant field along with professional qualifications, or equivalent qualification(s) from a recognized institution of higher learning. 
    Member in good standing of a recognized professional body. 
    MBA or relevant Master’s degree is an added advantage. 
    Demonstrate competence in more than 3 HR technical functions
    Significant depth in HR practice areas; organizational effectiveness & change, capability development, talent management, employee relations & reward
    Astute leadership skills: leading others and peers with ability to work in a matrix environment.
    Experience working with corporate client groups with multiple stakeholders
    Proven track record of managing programmes including change project management in a complex organization.
    Possess high professional and ethical standards.
    Proven track record of managing programme / project management (including the coordination of multiple internal and external resources)
    Experience of working with corporate client groups.
    Superior business understanding, with the ability to leverage technology to solve business and technical issues.

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  • IoT Solutions Development Engineer CRM Software Engineer Engineer – Billing Support

    IoT Solutions Development Engineer CRM Software Engineer Engineer – Billing Support

    Job Description

    Reporting to the Chapter Lead IOT Devops, the position holder will be responsible for development, integration, maintenance, and optimization of IOT applications while supporting evolution of the existing services in production. Safaricom IOT solutions include Smart Metering (Water & Power), Telematics, Logistics, Cold Chain Management, SIM Management and several bespoke solutions. 

    The role includes effective and secure management of IOT telemetry data integrating with 3rd party systems and deriving analytical insights using ML/ AI algorithms for business and operational use. Other activities include performance management, fault management, liaison and support of internal and external IOT stakeholders. 

    Responsibilities

    Build IoT applications for enterprise use cases compliant to IT standards and frameworks and technologies. 
    Develop, publish and maintain APIs, handling application provisioning and security.
    Create and Integrate IOT Libraries and APIs to third party IoT Core Applications. 
    Optimize, dimension application specifications based on IoT apps capacity projections.
    Create and maintain databases containing IoT Sensor data and processing it further for consumption via APIs.
    Build IoT Data Models for enterprise use cases, testing and maintaing IoT data pipelines that clean, transform, and aggregate data from disparate sources aligning them to the business needs. 
    Collaborating with other IOT Engineers and stakeholders to produce application designs, specifications, perform peer code reviews ensuring that requisite technical documentation and training is provided for reference.

    Qualifications

    Bachelor’s degree in computer science, Software Engineering/IT, Engineering, or related field.
    5+ years of work experience in Software Development including Core Backend Development; experience in Spring Boot, .NET, Python Flask/Django, Laravel/Yii Frameworks.
    Proficiency in server side/Scripting languages such as C#, PHP, C/C++, Java, Python and technologies such as XML, SOAP, JSON, YAML and CI/CD tools.
    Experience in API development and Integrating to IOT Platforms via APIs and libraries.
    Performing maintenance and testing to ensure software functionality and quality.
    Working Knowledge of both Structured and Unstructured databases such as MYSQL, MSSQL, PostgreSQL, Oracle, MongoDB and streaming technologies including REDIS.
    Proficient in Linux administration.
    Good understanding of IoT, IoT Edge computing, IoT protocols, device engineering and Telco environment.

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  • CP Account Manager (SKIZA) (Fixed Term Contract)

    CP Account Manager (SKIZA) (Fixed Term Contract)

    Job Description

    The role will report to Lead, Partner management. The role holder will assist in driving end-to-end support for partners of Skiza within Digital Products and Services, defining strong business development opportunities with content partners, responsible for managing a portfolio of key partner accounts, order management and fulfilment of partner driven queries within agreed SLA’s, delivering on annual music revenue through strategic partnerships and by driving incremental uptake of content services through relevant propositions.

    The position is a fixed term one (1) year contract.

    Responsibilities

    Manage content partner onboarding and contracting.
    Order management and Processing within set SLA’s. (Bulk orders, SMS Short codes, USSD, IVR, SDP service approval, Skiza Shortcuts etc.)
    Regular Internal stakeholder engagement on partner topics. E.g. Technology, Finance, Legal, Regulatory, Corporate Security, Enterprise, COPS.
    Manage an up-to-date partner contact database and KYC information. 
    Maintaining communication with partners on critical changes which impact day to day operations e.g. policy, tariff or tax structural changes. (PRSP and SKIZA Support Folder Management)
    Product development (Joint product design and development with content partners). 
    GTM execution on joint content propositions.
    Demand tracking on VAS products to front facing customer touchpoints and Overall NPS tracking on partner products and services.
    Implement remedial measures on errant partners who breach contractual obligations.
    End to End Partner Management.

    Qualifications

    Must have technical / professional qualifications: 

    Degree in Business or IT from a recognized University
    High level knowledge of Commercial knowledge.
    High level knowledge of MS Office applications coupled with presentation skills.
    Exceptional Interpersonal skills.

    Functional Competencies:

    Commercial acumen
    Communication skills
    Presentation skills
    Critical and Analytical Thinker
    Product knowledge
    Client focused relationship management
    Time management
    Attention to detail

    Apply via :

    egjd.fa.us6.oraclecloud.com