Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

  • Enterprise Systems Support Analyst 

Channels Support Analyst – IPCC

    Enterprise Systems Support Analyst Channels Support Analyst – IPCC

    We are pleased to announce the following vacancy in Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
    Reporting to the Senior Manager Channels Solutions, the position holder will Provide 1st and 2nd line functional andtechnical support of Oracle Enterprise Resource and Planning system, Retail Systems and other related systems.
    Key Responsibilities:

    Provide expert support (and management where applicable) for POS and ERP modules and related applications.
    Ensure Data and/or Application Availability of the POS and ERP modules and related applications.
    Provide first line support (and management where applicable) for all other internal applications within the ERPteam’s jurisdiction.
    Escalate and source expertise where necessary
    Involvement in testing new products, services and technologies.
    Test new and upgraded applications before implementation and rollout.
    Proactive Application monitoring of POS and ERP Systems.

    QUALIFICATIONS

    University Degree in Computer Science or any other Information or Technology related discipline
    Programming skills in PL/SQL is a pre-requisite
    LINUX certification is an added advantage
    LINUX Scripting and basic administration
    Oracle E-Business suite training is an added advantage
    At least 2-3 years experience in a client server environment with two years DBA and / or Application support experience
    Programming using PL/SQL and UNIX scripting
    Programming skills in any 4GL or a functional programming language e.g. SQL

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  • Senior Officer – Merchant Onboarding- Enterprise service Delivery

    Senior Officer – Merchant Onboarding- Enterprise service Delivery

    We are pleased to announce the vacancy of Senior Officer – Merchant On boarding in the Enterprise service Delivery within the Enterprise Business Unit Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Merchant On boarding Manager – Enterprise service Delivery, the position holder will support Merchant acquisition & merchant administration tools, Manage 20/80 merchant relationship to deliver on business objectives, Implement merchant management & support mechanisms in line with business processes to support Merchant Services .The role will also involve Supporting Acquirers & sales team in merchant roll out services.
    Detailed Description:

    General Administrative support for the Acquirer & Merchants;
    Ensure achievement of 100% SLAs on Merchant processes;
    Liaise between Safaricom, Merchants, acquirers, and regional sales teams;
    Provide back-up for Merchant customer acquisition activities;
    Facilitate availability of business tools, novelties to enhance Merchant & Introducer/business activities;
    Provide administrative support in Activating & support to recruited merchants;
    Ensure 100% compliance on Know Your Customer (KYC) details prior set up of Partner/Merchant outlets;
    Communicate on issues of non-compliance/irregularities to Partners;
    Ensure prompt & efficient set up of  acquired/new Merchant outlets  and business Partners;
    Ensuring that Merchant in the regions achieve transaction value targets;
    Facilitate attendance to walk-in customers;
    Sending Merchant correspondence, calling & attending to merchants queries for all assigned merchants;
    Preparing correspondence on internal and external requests;
    Prepare daily, weekly, monthly and quarterly analytic transaction and Merchant registration reports for the department/Introducer as requested.

    QUALIFICATIONS

    Bachelor’s Degree from a recognized university
    At least over 1 year experience in handling merchants in various touch points
    Highly results and performance oriented
    Good communication and presentation skills
    Excellent team player with good management skills
    Excellent Excel Knowledge
    Flexible approach to work

  • Strategic Buyer 

Cyber Security Assurance 

Core Network Engineer 

Analyst Information Systems Contractor

    Strategic Buyer Cyber Security Assurance Core Network Engineer Analyst Information Systems Contractor

    We are pleased to announce the following vacancy in the Masoko Department within the Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Senior Manager Vendor Operations – Enterprise Business Unit, the position holder will be in charge of projects that contribute to long-term success, supporting business growth & profitability and allowing the platform to increase diversity of its offerings.
    Responsibilities

    Deliver against key financial and service level performance indicators: Turnover, margin, stock cover, selection
    Negotiate product pricing, commissions and/or rebates on product sold
    Build a process to streamline commissions of vendors
    Build the inventory pipeline in correct product mix (assortment and depth)
    Inventory management
    Maintain relationships with existing suppliers whilst seeking out new ones
    Continuously assess industry and market trends locally and internationally
    Plan and execute joint marketing activities with suppliers and vendors
    Work closely with Category Managers and Commercial & marketing teams to ensure strategic alignment
    Work closely with Customer Service to resolve inventory related queries
    Develop RTV processes for inventory held
    Ensuring records are maintained accurately and vendor catalogues are updated regularly.

    Qualifications

    5+ years in buying, account management, financial analysis and/or marketing
    2+ years negotiation experience
    Strong analytical and quantitative skills; leverage data and metrics to develop assumptions and support conclusions
    Proficiency with Excel and basic financial modeling.

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  • Vendor Performance Manager 

Principal Strategic Buyer 

Senior Manager -Consumer Products 

Senior Manager -Consumer Segment Lead

    Vendor Performance Manager Principal Strategic Buyer Senior Manager -Consumer Products Senior Manager -Consumer Segment Lead

    Job description
    Department Description
    We are pleased to announce the following vacancy in the Masoko Department within the Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Senior Manager Vendor Operations, the position holder will be tasked with improving the overall business performance, customer satisfaction and re-purchase rates by improving the vendor performance.
    Job Responsibilities

    Develop processes in conjunction with the Warehousing and Logistics teams to improve the vendor On-Time Shipping & On-Time Delivery which will improve Customer Experience.
    Ensure all vendors on Masoko are aware of the SLAs and agree to abide by them.
    Enforce, update and refresh Masoko SLAs for vendors
    Create clean and compelling visual reporting and graphical depictions of data that shows impact of OTS/OTD and Order Defect Rate performance for Masoko.
    Analyze large quantities of data to Category Managers and the business at large make timely and relevant decisions in the onboarding and management of vendors.
    Manages end-to-end Partner Performance metrics, Order Defect Rate, On-Time Shipping, Valid Tracking, and relationship success.
    Monitoring and defining strategies to act on customer feedback; and providing strategic and operational recommendations to senior staff and cross-functional/third party partners
    In conjunction with warehousing and content teams ensure the accuracy of the stock levels published on the website especially for consignment stock.
    Ensure the adoption of the Vendor Portal for all vendors.

    Job Requirements

    Bachelor’s degree in a relevant and quantitative field (e.g. Operations Research, Economics, Management Science, Business Analytics, Statistics, etc.).
    6+ years of total work experience
    Experience in establishing, measuring, and meeting service level agreements, improving the availability, performance, and quality of systems, and managing complex on-the-fly operational concerns.

    go to method of application »

  • Principal – Corporate Security Business Partner, Commercial

    Principal – Corporate Security Business Partner, Commercial

    We are pleased to announce a vacancy within our Corporate Security Division.
    Reporting to the Senior Manager Corporate Security Business Partner the partner will be responsible for coordinating the activities of Corporate Security Division with those of the assigned Commercial Strategic Business Units (SBUs). The partner will also play a key role in enhancing risk management across the assigned Commercial units.
    Key Responsibilities
    Efficient and effective coordination of activities between Business Units and Corporate Security

    Timely awareness and participation in Strategic Business Unit(SBU) programs, product, services initiatives & developments by the wider Corporate Security team. Negotiate for specialist resource allocation for each project.
    Carry out a preliminary risk analysis at concept stage and provide a risk log to the SBU and Corporate Security.
    Track Risk Assessment status to confirm that SBUs are up to date with testing and that new controls are updated in the document.
    Assist in scheduling of Corporate Security activities within the business unit.

    Timely and adequate communication between BUs and Corporate Security

    Provide and manage efficient communication and feedback mechanisms within Corporate Security and SBUs.
    Reporting to Corporate Security on risks affecting the SBUs while recommending action that should be implemented by relevant department.
    Effective relationship management. Ensure that Heads of Department are fully aware of Corporate Security support issues. SBU responsible managers should own and article concerns.
    Roll-out client Satisfaction Survey by Head of Departments and Senior Managers.

    Enhance Risk Management quality within the business units.

    Documentation, implementation and periodic updates of Business Partner ISO processes.
    Adopt a best practice, industry wide approach in relation to Risk Management.
    Identify client-responsive, cost-effective Risk Management solutions to mitigate risk in liaison with unit managers.
    Effectively research and communicate on emerging risks to SBUs and Risk Management.

    Must have technical / professional qualifications:

    Degree in a Business or IT related discipline.
    Relevant Risk Management Certification is an added advantage
    Must have at least 5 years working experience within wide scope in a Risk Management, Project Management or Commercial Business Unit/environment.
    Excellent knowledge of Safaricom products and services.
    Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.
    Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills.
    Excellent interpersonal skills.
    Trainer of trainer’s skills.

  • Database Administrator

    Database Administrator

    Reporting to the Manager – Database Administration, the position holder will be responsible for Administration, Performance tuning, Capacity planning, management and 3rd line support of ALL Safaricom Enterprise Database (DB) Systems that include DBs for Oracle e-Business Suite (ERP), Business Intelligence (BI) Systems, CRM, Fraud Management, Revenue Assurance, POS, E-Commerce and all other IT database systems. The databases span from Oracle, MySQL, Microsoft SQL, PostgreSQL, Cassandra and Hadoop related database platforms.
    Job Responsibilities

    Database administration and support lifecycle including backup/recovery automation/and maintenance.
    Supporting the development, system test, user acceptance, training, and production database environments.
    Ensure 99.99% availability maintained for all critical databases;
    Ensure 95% of tickets raised are responded to within the 1st hour of incident reporting.
    Ensure 95% of tickets raised are responded to within the 1st hour of incident reporting.
    Ensure 90% of tickets closure is maintained;
    Identify and implementing Best Practices for Database Administration Liaise with vendor’s i.e. Cisco as 3rd level escalations.
    Design BCP and HA solutions for critical systems in order to achieve zero downtime during maintenance and failures;
    Assist Infrastructure, Enterprise Business Unit (EBU) teams and other Technology teams with hardware and support requirements for database administration;
    Ensure Conformance to security standards for databases and data integrity;
    Develop retention policies and architecture for all systems, whilst maintaining BCP;
    Ensure regular reviews on ILM policies conducted;
    Ensure dimensioning of systems is done periodically based on demand experienced and projected;
    Ensure optimal performance of all systems maintained conforming to the SLA agreements between business and Quality Assurance.

    Qualifications

    Degree in Computer Science or Technical Related Field;
    With at least 4 years’ hands on Experience in Managing large databases;
    Experience in Nosql databases, Mysql and other OpenSource databases platforms
    Experience in Oracle RAC, Dataguard, RMAN and Engineered systems.
    Experience in Linux/Unix Operating system.
    Database Systems Administration Techniques – understanding of DB Performance tuning on various Operating Systems, good troubleshooting skills, Database Migration and ILM techniques
    Attention to details and analytical thinking.
    Certifications –OCP, OCE; EXADATA Administration; MSSQL Server Administration; Hadoop Administration; Linux/ UNIX certification

  • Senior Cyber Security Operations Center Analyst 

Digital NOC Engineer 

Senior Operations Support Systems (OSS) Network Management System (NMS) Engineer 

Senior Manager – Wholesale Infrastructure & Products

    Senior Cyber Security Operations Center Analyst Digital NOC Engineer Senior Operations Support Systems (OSS) Network Management System (NMS) Engineer Senior Manager – Wholesale Infrastructure & Products

    We are pleased to announce the following vacancy within the Corporate Security Division.
    The Cyber Security Operations Center (CSOC) team is responsible for monitoring, assessing and defending Safaricom Enterprise Information Systems. The team continuously develops and investigates correlated security event feeds, escalating any identified security incidents. They are the primary contact for any suspected security incidents, working together with remediation teams, resolving incidents and foiling Cyber Security threats against the Safaricom Brand.
    Reporting to the Team Leader – Cyber Security Operations Centre (CSOC), the successful candidate will lend support in Cyber threat detection, working in 24/7 shifts, providing eyes-on-the-glass service at the Safaricom CSOC, performing real-time monitoring and identification of security incidents. He/She will help identify suspicious activity, open incident investigation tickets and escalate any key concerns to Level 2/3 for additional analysis & communication.
    Responsibilities

    Work in 24*7 shifts performing real time monitoring of security alerts generated by various security tools deployed by Safaricom
    Serves as a primary point of contact for reporting potential security incidents
    Validate, classify and open tickets for security incidents
    Analyze and assess security alerts and escalate to Level 2/3 analysts for further investigations and communication
    Document security incidents as identified by the case management process
    Provide feedback on enhancing the operations of the cyber security operations Centre
    Respond to generated security alerts within the time window as defined in procedural SLAs
    Pick out potential intrusions from seemingly benign sets of audit logs or security alerts
    Triage (primary investigation) of detected security alerts and make necessary escalation decisions
    Escalation to appropriate teams, follow ups and provide assistance during remediation

    Requirements

    Bachelor’s degree in Electrical Engineering/Computer Science/IT Security/Information Technology
    Knowledge of common SIEM solutions, the purpose of them and an understanding of how they work
    Knowledge of common network protocols such as TCP/IP, HTTP, DNS, etc.
    Experience with Microsoft Windows and *NIX operating systems is required.
    Knowledge and/or experience with common security tools such as anti-virus, Intrusion Prevention Systems and Firewalls is an added advantage
    Knowledge and/or experience with Relational Database Management Systems (RDBMS) – Oracle, MS SQL, My SQL, Pervasive SQL is an added advantage
    Good communication and presentations skills are required
    Enthusiasm, curiosity, thirst for knowledge and passion for the job is required
    Analytical thinking
    Customer focused. Team spirit

    go to method of application »

  • Head of Regulatory & Public Policy

    Head of Regulatory & Public Policy

    Job description

    We are pleased to announce the above vacancy within the Regulatory and Public Policy Department in our Corporate Affairs Division. In keeping with our current and future business plans, we are looking for an individual who meets the criteria indicated below.Reporting to the Chief Corporate Affairs Officer, you will lead the team through development and implementation of a regulatory and public policy strategy to support the business objectives. You will analyze and interpret the policy environment to help inform business decision-making. You will build and manage relationships with policymakers and influencers to promote understanding of our business and our values. You will develop and advocate positions that promote an optimal regulatory environment for Safaricom to operate in. You will build coalitions with industry partners and civil society. Your experience and understanding of the policy environment in Kenya will enable you to act as a strategic adviser inside Safaricom and a strong ambassador outside.Key Accountabilities And Decision Ownership

    Develop and implement Safaricom’s regulatory and public policy strategy for the business in conjunction with the relevant internal stakeholders.
    Ensure compliance with Laws and regulations with regard to competition, interconnection, consumer complaints and dispute management; filing of returns and tariffs and reporting; amongst others as stipulated by the Regulator
    Engage with relevant Government Ministries and agencies including Regulators like Competition Authority, Communications Authority of Kenya, National Environmental Management Agency, amongst other stakeholders in shaping policy and regulatory environment affecting Safaricom and the industry.
    Manage and oversee the development and implementation of professional relations with relevant officials in National and County offices; statutory organizations, commissions, authorities and any other organizations holding administrative authority; which affects Safaricom’s operations.
    Create and maintain Safaricom’s participation in beneficial industry organisations to address common industry concerns such as energy, spectrum, infrastructure sharing and others for the benefit of Safaricom.
    Provide competent advice to internal stakeholders on the regulatory implications of their business decisions and lead Safaricom’s engagement with regulators and industry.
    Manage relationships between Safaricom and all interconnect partners as well as safeguard Safaricom’s interests in all disputes and negotiations on interconnect matters. Manage Interconnect debts by all local, regional and international interconnect partners as well as ensure compliance to SLAs by all local, regional and International interconnection partners
    Manage implementation of new Interconnect regulations from Local or regional regulatory agencies and oversee management of illegal international traffic termination.
    Develop and deliver a suitable framework for Roaming and International Services both Inbound & Outbound including monitoring and growing revenues and managing costs, manage key partners and relationships.

    The Successful Candidate Will Possess The Following

    Leadership experience advancing a public policy agenda in Kenya or other jurisdiction.
    A strong network with industry, government and political stakeholders in Kenya, with a demonstrated ability to interact effectively and comfortably at the highest corporate and political levels.
    An extensive understanding of the Kenyan political process and climate, with an informed global perspective, combine with sound and practical business judgment and common sense.
    An ability to anticipate emerging issues of importance to the company, communicating their impact on the company to senior management, and developing a strategy to address them effectively.
    Ability to identify and understand key technical aspects pertaining to corporate operations in legislative and regulatory proposals, understand business implications, and synthesize policy documents for internal and external customers.
    A track record for effectively leveraging resources including internal teams, external consultants, coalitions, associations, and other relevant organizations.
    The ability to manage a large number and variety of mission-critical projects, working independently and often in ambiguous environments.
    The ability to persuasively communicate complex and technical concepts and issues to internal and external stakeholders to achieve desired outcomes.
    Highly effective oral, written and interpersonal communication skills.
    Maintain highest professional levels of ethical conduct and integrity.
    Self-starter with proven record of accomplishment of successfully working with a wide array of functional groups across an organization and cultures.
    Ability to influence, negotiate with, and persuade others is required.
    Must be flexible and demonstrate strong judgment/decision-making skills, and political agility.

    Job Qualifications

    A degree in communications, law, economics or other business related field from a recognised university
    Post Graduate Qualifications will be an advantage
    Demonstrated experience in a Public Policy shaping environment and or organisation.
    Demonstrated experience in a Regulatory & Public Policy environment in a Communications organisation would be an added advantage

    Additional InformationAs part of our recruitment process we will request the below documentation which will be required as soft copies at a later stage of the process.

    An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
    Scanned copy of certificate of good conduct from the CID (Less than 1 year old) – Applicable to Kenyans Only
    Scanned copy of certificate from Credit Reference Bureau (CRB) – Applicable to Kenyans Only
    Scanned copy of University Certificate or letter from the University requesting for internship
    Scanned copy of your National ID / Passport – Legal Form of Identification

  • Senior Cyber Security Operations Center Analyst 

Digital NOC Engineer 

Senior Operations Support Systems (OSS) Network Management System (NMS) Engineer 

Senior Manager – Wholesale Infrastructure & Products

    Senior Cyber Security Operations Center Analyst Digital NOC Engineer Senior Operations Support Systems (OSS) Network Management System (NMS) Engineer Senior Manager – Wholesale Infrastructure & Products

    We are pleased to announce the following vacancy within the Corporate Security Division.
    The Cyber Security Operations Center (CSOC) team is responsible for monitoring, assessing and defending Safaricom Enterprise Information Systems. The team continuously develops and investigates correlated security event feeds, escalating any identified security incidents. They are the primary contact for any suspected security incidents, working together with remediation teams, resolving incidents and foiling Cyber Security threats against the Safaricom Brand.
    Reporting to the Team Leader – Cyber Security Operations Centre (CSOC), the successful candidate will lend support in Cyber threat detection, working in 24/7 shifts, providing eyes-on-the-glass service at the Safaricom CSOC, performing real-time monitoring and identification of security incidents. He/She will help identify suspicious activity, open incident investigation tickets and escalate any key concerns to Level 2/3 for additional analysis & communication.
    Responsibilities

    Work in 24*7 shifts performing real time monitoring of security alerts generated by various security tools deployed by Safaricom
    Serves as a primary point of contact for reporting potential security incidents
    Validate, classify and open tickets for security incidents
    Analyze and assess security alerts and escalate to Level 2/3 analysts for further investigations and communication
    Document security incidents as identified by the case management process
    Provide feedback on enhancing the operations of the cyber security operations Centre
    Respond to generated security alerts within the time window as defined in procedural SLAs
    Pick out potential intrusions from seemingly benign sets of audit logs or security alerts
    Triage (primary investigation) of detected security alerts and make necessary escalation decisions
    Escalation to appropriate teams, follow ups and provide assistance during remediation

    Requirements

    Bachelor’s degree in Electrical Engineering/Computer Science/IT Security/Information Technology
    Knowledge of common SIEM solutions, the purpose of them and an understanding of how they work
    Knowledge of common network protocols such as TCP/IP, HTTP, DNS, etc.
    Experience with Microsoft Windows and *NIX operating systems is required.
    Knowledge and/or experience with common security tools such as anti-virus, Intrusion Prevention Systems and Firewalls is an added advantage
    Knowledge and/or experience with Relational Database Management Systems (RDBMS) – Oracle, MS SQL, My SQL, Pervasive SQL is an added advantage
    Good communication and presentations skills are required
    Enthusiasm, curiosity, thirst for knowledge and passion for the job is required
    Analytical thinking
    Customer focused. Team spirit

    go to method of application »

  • Head of Regulatory & Public Policy

    Head of Regulatory & Public Policy

    Job description

    We are pleased to announce the above vacancy within the Regulatory and Public Policy Department in our Corporate Affairs Division. In keeping with our current and future business plans, we are looking for an individual who meets the criteria indicated below.Reporting to the Chief Corporate Affairs Officer, you will lead the team through development and implementation of a regulatory and public policy strategy to support the business objectives. You will analyze and interpret the policy environment to help inform business decision-making. You will build and manage relationships with policymakers and influencers to promote understanding of our business and our values. You will develop and advocate positions that promote an optimal regulatory environment for Safaricom to operate in. You will build coalitions with industry partners and civil society. Your experience and understanding of the policy environment in Kenya will enable you to act as a strategic adviser inside Safaricom and a strong ambassador outside.Key Accountabilities And Decision Ownership

    Develop and implement Safaricom’s regulatory and public policy strategy for the business in conjunction with the relevant internal stakeholders.
    Ensure compliance with Laws and regulations with regard to competition, interconnection, consumer complaints and dispute management; filing of returns and tariffs and reporting; amongst others as stipulated by the Regulator
    Engage with relevant Government Ministries and agencies including Regulators like Competition Authority, Communications Authority of Kenya, National Environmental Management Agency, amongst other stakeholders in shaping policy and regulatory environment affecting Safaricom and the industry.
    Manage and oversee the development and implementation of professional relations with relevant officials in National and County offices; statutory organizations, commissions, authorities and any other organizations holding administrative authority; which affects Safaricom’s operations.
    Create and maintain Safaricom’s participation in beneficial industry organisations to address common industry concerns such as energy, spectrum, infrastructure sharing and others for the benefit of Safaricom.
    Provide competent advice to internal stakeholders on the regulatory implications of their business decisions and lead Safaricom’s engagement with regulators and industry.
    Manage relationships between Safaricom and all interconnect partners as well as safeguard Safaricom’s interests in all disputes and negotiations on interconnect matters. Manage Interconnect debts by all local, regional and international interconnect partners as well as ensure compliance to SLAs by all local, regional and International interconnection partners
    Manage implementation of new Interconnect regulations from Local or regional regulatory agencies and oversee management of illegal international traffic termination.
    Develop and deliver a suitable framework for Roaming and International Services both Inbound & Outbound including monitoring and growing revenues and managing costs, manage key partners and relationships.

    The Successful Candidate Will Possess The Following

    Leadership experience advancing a public policy agenda in Kenya or other jurisdiction.
    A strong network with industry, government and political stakeholders in Kenya, with a demonstrated ability to interact effectively and comfortably at the highest corporate and political levels.
    An extensive understanding of the Kenyan political process and climate, with an informed global perspective, combine with sound and practical business judgment and common sense.
    An ability to anticipate emerging issues of importance to the company, communicating their impact on the company to senior management, and developing a strategy to address them effectively.
    Ability to identify and understand key technical aspects pertaining to corporate operations in legislative and regulatory proposals, understand business implications, and synthesize policy documents for internal and external customers.
    A track record for effectively leveraging resources including internal teams, external consultants, coalitions, associations, and other relevant organizations.
    The ability to manage a large number and variety of mission-critical projects, working independently and often in ambiguous environments.
    The ability to persuasively communicate complex and technical concepts and issues to internal and external stakeholders to achieve desired outcomes.
    Highly effective oral, written and interpersonal communication skills.
    Maintain highest professional levels of ethical conduct and integrity.
    Self-starter with proven record of accomplishment of successfully working with a wide array of functional groups across an organization and cultures.
    Ability to influence, negotiate with, and persuade others is required.
    Must be flexible and demonstrate strong judgment/decision-making skills, and political agility.

    Job Qualifications

    A degree in communications, law, economics or other business related field from a recognised university
    Post Graduate Qualifications will be an advantage
    Demonstrated experience in a Public Policy shaping environment and or organisation.
    Demonstrated experience in a Regulatory & Public Policy environment in a Communications organisation would be an added advantage

    Additional InformationAs part of our recruitment process we will request the below documentation which will be required as soft copies at a later stage of the process.

    An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
    Scanned copy of certificate of good conduct from the CID (Less than 1 year old) – Applicable to Kenyans Only
    Scanned copy of certificate from Credit Reference Bureau (CRB) – Applicable to Kenyans Only
    Scanned copy of University Certificate or letter from the University requesting for internship
    Scanned copy of your National ID / Passport – Legal Form of Identification