Jobs Kenya

Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

  • Architect – Smartphone Architect, Upgrade Automation – (20000141) Architect, Fraud & Compliance Architect Credit

    Architect – Smartphone Architect, Upgrade Automation – (20000141) Architect, Fraud & Compliance Architect Credit

    Description
    We are pleased to announce the vacancy for Architect, Smartphone within Software Engineering in M-PESA joint Venture. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to Lead Architect, the Solutions Architect is responsible for producing detailed application architecture and detailed application designs covering the functional and non-functional requirements for the M-Pesa Smartphone Application. The Solutions Architect will work closely with the Enterprise Architect, Business Analysts and Group Technology stakeholders to ensure that the platform meets the needs of the business within the boundaries of the architectural roadmap and strategy
    Job Responsibilities
    To be the subject matter expert in Smartphone development and available technologies including front end native development on Android, Android Go, KaiOS and IOS, backend development in microservices and API connectivity with existing supporting systems.  To turn business requirements into application requirements and designs.
    Responsible for non-functional requirements (NFR) definition and design components across Smartphone platform stack and where necessary the definition of applicable NFR’s.
    Applications design specifications for end-user application designs, integration services and API designs, messaging design and security configuration, core application and business logic, database and reporting.
    Detail and maintain application component definitions of the Smartphone Application.
    Ensure component mapping is updated in alignment with roadmap and platform changes.
    Work closely with Vodafone Group to understand pre-approved, secure design patterns to ensure that designs adhere to security policies and benefit from technology integration already developed
    Support definition of architectural policies for requirements, design, development, test and deploy phases.
    Assess industry standard applications development methodologies and tailor/adapt to the needs of the Smartphone programme.
    Support strategy definition of load and performance testing, working with business & operational stakeholders to articulate impact of testing on quality of service.
    Pro-actively look to automate processes within the development lifecycle, including build automation and test automation.
    Utilize technology experience, assist the Mobile Payments Enterprise Architect in defining and communicating the Smartphone technology roadmap.
    Assess products and approaches to support architectural evolution of the Smartphone App.
    Work with business stakeholders to highlight business implications and enablers of technology roadmap on future procedures and business processes. Work with Group and Operating Company lead technologists to ensure that roadmap aligns with overall organisation technology strategy.
    Pro-actively look for future technology solutions to reduce Total Cost of platform ownership whilst maintaining and enhancing platform resilience, monitoring and performance.
    Qualifications
    Job Requirements
    IT-related education/degree
    At least 6 years in extensive hands-on experience of Software development, under Agile process.
    At least 2 years proven experience of designing smartphone application architectures
    Experience on CI/CD processes and technologies, like Jenkins, Git, Docker, Packer
    Experience in the use of UML notation in capturing and documenting designs
    Experience of working within a multi-national team and serving customers from multiple countries would be of benefit
    Practical experience of a range of development and application technology platforms, like Java, SQL, XML technologies
    Experience of API development and integration covering various design approaches like HTTP, SOAP, REST.
    Ability to work within a demanding environment, being a key contributor to a fast-moving product
    Ability to work reactively and proactively
    Strong business and customer focus
    Demonstrable numerical, analytical and verbal skills, well-developed written and verbal communication skills in English
    Experience of working in an agile environment will be beneficial
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    Use the link(s) below to apply on company website.  

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  • PAN Africa Account Manager

    PAN Africa Account Manager

    We are pleased to announce the vacancy for PAN Africa Account Manager within VGE MEA. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to Sales Manager, The PAN Africa Account Manager is responsible for developing one/a set of global accounts across a defined multi-country territory and in their home market, to achieve sales targets including Revenue, margin, New business targets, The Regional Account Manager works closely with the Global AM on a given account to understand the strategic account plan and translate that into a sales strategy for their specific territory. The Regional Account Manager will work with the GAM to put in place the necessary virtual team of NAMs, communicate the plan to them, cascade targets, and directly lead the sales effort with the customer by developing deep relationships, identifying opportunity to create business value, articulating the more complex portfolio fits to maximize Vodafone share of wallet and profitability across all products. The Regional Account Manager focuses pipeline building and customer engagement on solutions and complex opportunities.
    Job Responsibilities
    Achieve/Exceed revenue, new business, margin, product and customer satisfaction targets, directly in the home markets as well as through NAMs in other markets assigned.
    Have a clear sales strategy documented in the account plan of each customer with milestones and tracking of performance for the territory
    Understand the customer’s business to develop opportunities that represent value to the customer from across the Vodafone portfolio.
    Develop a qualified pipeline across the product portfolio that will meet/exceed annual Revenue, new business and Margin targets
    Drive pipeline building and target achievement across the globe focusing on those markets prioritized by the customer and where Vodafone has capability
    Establish the virtual team of NAMs, regularly communicate the plan, facilitate them to engage with the customer in their local markets and track performance vs. sales targets.
    Exceed Net Promoter Scores and Customer Experience Excellence targets for all customers
    Job Requirements
     University Degree, in business management or engineering/equivalent ·
    Deep work experience in Telecommunications / IT Industry
    Track record in sales excellence and a focus on achieving set goals ·
    Knowledge of a diverse (relevant) portfolio ·
    Ability to engage and coach an international virtual and distributed team · Demonstrated ability to influence at C Level ·
    Strong interpersonal skills with proven track record of result working in a multi-cultural environment

    Apply via :

    safaricom.taleo.net

  • Principal Officer – AML Monitoring Manager – Risk Road Map Product

    Principal Officer – AML Monitoring Manager – Risk Road Map Product

    We are pleased to announce the vacancy for Principal Officer – AML Monitoring within Risk and Compliance within M-PESA Africa. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to Senior Manager – AML Monitoring, the position holder will To support the Senior Manager Money Laundering and provide leadership in MPESA Africa anti money laundering (AML) and counter terrorist financing (CTF) monitoring and prevention processes, systems and platforms. Ensure the implementation and effective operation of AML and CFT platforms across all MPESA markets. Ensure effective and appropriate training of all users of AML and CFT platforms. Ensuring that M-PESA and any other qualifying service offered by the organization is/are compliant with provisions of all relevant anti money laundering and counter financing of terrorism regulation across all M-PESA markets.
    Job Responsibilities
    Develop and maintain an effective monitoring and analytical function in regards to financial transactions across the M-Pesa Money transfer service
    To implement a comprehensive review process of sample transactions or activities in the relevant M-Pesa Systems to identify suspicious transactions and activity systems
    Create and supervise the creation of management and regulatory reports highlighting suspicious transactions and activity identified from the review of sample transactions
    Implement and effectively operate AML and CFT platforms across the various M-Pesa markets.
    Ensure effective training of all AML and CFT platform users and all other appropriate users
    Carryout AML and CFT risk assessments across M-Pesa Africa activities, products and services
    Drive Strategic research as required in relation to high value/threat of AML fraud, risk and security issues.
    Follow-up of implementation of recommendations made by the annual Vodafone AML audit team or any other regulatory audit
    Maintain a detailed knowledge of current AML regulations, legislation requirements, as well as future developments within the AML scope
    Maintain strong working relationships with internal stakeholders e.g. M-PESA department, Legal, Fraud, Call Centre and relevant departments to ensure that compliance issues are regularly discussed with relevant stakeholders.
    Job Requirements
    Bachelor’s Degree in Law, Business related field or computer science/ Information Technology
    AML Qualification
    At least 4 years proven experience in AML in a large financial institution or mobile money environment.
    Experience in implementation of AML platforms
    Experience in managing fraud management systems will be an added advantage
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    Use the link(s) below to apply on company website.  

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  • Manager – HR Analytics

    Manager – HR Analytics

    Description
    Are you passionate about identifying people related opportunities and risks by combined analysis of HR data and business data to support evidence-based decision making on Human Capital? We are looking for you!
    To this end we are pleased to announce this exciting career opportunity within Resources Division – HR Operations Department. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Main Objective of the role
    Reporting to the Senior Manager- HR Shared Services, the position holder will work with internal stakeholders of the Human Resources function to maximise the effectiveness of key strategic and operational initiatives across Reward, Talent, Resourcing, Organisational Design and Culture, HR Business Partnering and HR Operations.
    Key Responsibilities

    Serves as the domain expert for human capital analytics.
    Define and drive framework for people analytics strategy factoring in current and emerging workforce issues
    Measure the success optimization of the people programs and initiatives (ROI)
    Provides proactive management support to HR function in the areas of people metrics, reporting, advanced and predictive analytics.
    Communicates findings via formal presentations, standard management reporting on periodic/quarterly/annual basis.
    Creates, maintains, and ensures quality assurance of key human resources data sets, reports, and metrics.
    Ensure handling of sensitive data is in accordance with data protection regulations
    Collaborates with subject matter experts across the HR service areas (Talent Acquisition, Reward, Talent management, Diversity, etc) to promote data governance and stewardship, and to improve overall strategic and operational performance.
    Supports the HR Leadership Team to identify business challenges and use data analysis to help influence changes to the operations, process or programs.
    Leverage technologies to empower end users on crucial metrics / people analytics dashboards adding value through data insights
    Deliver tiered HR Metrics aligned with life-cycle (Joiner-Mover-Leaver) to aid decisions for both HR and wider organization and flag outcome-based data insights and investigate root cause on performance gaps including planning interventions to remedy

    Core competencies, knowledge and experience

    Experience with executing advanced and predictive analytics
    Experience in analyzing large amounts of data and consulting with clients
    Experience in formulating hypotheses, interpreting and communicating results
    Experience in a large corporate environment performing moderate to complex employee analysis and research directing in or closely collaborating with an HR function is required.
    Strong written and oral communication skills, including the ability to communicate analytics and influence behaviour change to a non-technical audience 

    Qualifications

    A minimum of a BSc degree in Business, Computer Science, Statistics, or related discipline coupled with 4+ years applicable analysis and/or reporting experience
    Knowledge of HR discipline will be added advantage
    Strong data analysis, data manipulation and presentation tools knowledge and application e.g. Microsoft Excel, PowerPoint
    Good exposure to ERP tools

  • DevOps Full Stack Engineer Contractor

    DevOps Full Stack Engineer Contractor

    Description
    We are pleased to announce the following Contractual Position in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Description
    Reporting to the DIT Operations Manager, the position holder will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, security and capacity planning.
    Key Responsibilities

    Building software to help operations and support teams. This entails proactively building and implementing services, including end to ed monitoring, scripting and automation, modern tooling and maintenance software
    Providing software-related operations support, including managing level two and level three incident and problem management
    Creating prototypes, designing and building modules and solutions in an iterative agile cycle, develop, maintain, and optimize the business outcome
    Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables against user and technical story acceptance tests
    Performing peer reviews, collaborating with architects and other developers to produce “just enough” design, and ensuring that enough technical documentation and training is provided for reference and operational support
    Documenting “tribal” knowledge and constant upkeep of the playbooks and runbooks to ensure teams get the information they need right when they need it.
    Managing technical debt as part of daily activities
    Developing and executing automation scripts and maintenance jobs
    Conducting peer reviews and maintaining coding standards
    Managing incidents as level two and level three support
    Managing problems as level two and level three support
    Estimating user and technical stories to help inform and prioritize backlog
    Designing modules according to user stories, UX/UI designs, and technical stories
    Developing solutions according to module designs and deploy using delivery pipeline
    Developing and execute unit and integration tests; support testing against user and technical story acceptance tests
    Reviewing design and architecture to guarantee service availability, performance and resilience

    Qualifications

    Master’s or bachelor’s degree in Computer Science, Information Systems, Business Administration, or other related field
    Three to five years of work experience in programming and /or systems analysis applying agile frameworks
    Experience working with agile methodologies, such as Scrum, Kanban, XP, LSD, and FDD
    Experience working with multiple programming and markup languages, such as Android, IoS, HTML, CSS, JavaScript, Java, Ruby, SQL, XML, JSON, YAML, and Python, and paradigms such as object-oriented-, even-driven-, procedural-, functional-, and declarative programming
    Strong knowledge of software architecture principles
    Experience working in cloud-native environments
    Professional experience and knowledge of the Telecommunications industry preferred
    Certified Scrum Developer (CSD) preferred
    Competency in UX/UI principles and practices preferred

    NOTE: THIS POSITION IS ON CONTACT BASIS WHICH WILL RUN FOR ONE YEAR.

  • Sales Account Relationship Manager

    Sales Account Relationship Manager

    Description
    We are  pleased to announce the following vacancy in the Enterprise Sales & Retention – Large Enterprise and Public Sector  within the Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Description
    Reporting to the Sector Manager – Enterprise Sales & Retention – Corporate & Public, the position holder will develop and manage relationships and service experience among Energy, Media, Security and Technology organizations to ensure growth, profitability and retention.
    Detailed Description

    To identify growth, upselling and cross-selling opportunities within Energy, Media, Security and Technology sectors
    To Develop Strategic plans for Account/ Relationship engagement and ensure implementation of tactical plans including pipeline management   
    Develop strong relationships at CXO level within the Target Market List (TML) and wider Buying Centers to understand mid-to-long term Organizations objectives.
    Drive identification and adoption of relevant segment propositions
    Formulate Account Development Plans, Opportunity Roadmaps and Pipeline Management for sales cycle
    To effectively manage the existing and new accounts through improved customer experience by managing end to end process and ensure compliance to service  agreement requirements
    Develop and execute customer ring fencing strategies among Energy, Media, Security and Technology sectors.
    To respond to enterprise customer related issues so as to provide consistent quality of service and get excellent customer rating.
    To prepare weekly and monthly reports on Sales Performance and Market Insights from day to day engagements.

    Qualifications

    Degree in Commerce/ ICT or Business related .
    Sales experience  of 4-5 years preferably managing in a B2C or B2B environment.
    Knowledge/ Work experience in ICT, among Energy, Media, Security and Technology organizations will be an added advantage.
    Strong relationship building skills, preferably from a major blue-chip company.
    Drive identification and adoption of relevant segment propositions.

  • Manager – Credit Portfolio Management Manager – Financial Services Data Scientist

    Manager – Credit Portfolio Management Manager – Financial Services Data Scientist

    Description
    We are pleased to announce the following vacancy in the New Business Venture Department within the Financial Service.  In keeping with our current business needs, we are looking for persons who meets the criteria indicated below.
    Detailed Description
    Reporting directly to the Senior Manager – Credit & Data Monetization the job holder will be responsible To monitor the credit portfolio to ensure full compliance with the core principles of good lending enshrined in the Credit Policy, Banking Act, and CBK’s prudential guidelines and early recognition of problem credits to mitigate against credit risks within the lending.
    To partner with key internal resources to execute on new initiatives to expand current capabilities and/or improve existing risk management processes. The job holder will work closely with business analytics, scoring and product management teams to grow the lending portfolio.
    Input & assist in developing, analyzing and managing credit scoring, strategies and decisions towards our loan purchase algorithms and the overall loan portfolios of the lending business.
    Roles and Responsibilities

    Designing, developing, promoting and maintaining financial risk algorithms and models that measure customer credit risk profiles and match these to product arrangements, with a view to optimize profit.
    Apply financial risk models to customer credit limit management, portfolio and collections strategies.
    Advanced quantitative analysis to make informed risk decisions
    Design and development of effective credit risk management models for the mobile lending product
    Design and development of application and behavioral scorecards for different products/markets portfolios
    Definition of a collection strategy for each portfolio to optimize portfolio profitability
    Continuous research and testing to assure effectiveness of the credit risk models, policies and tools in use by the business
    Build and implement governance structure, policy and processes for lending.
    Portfolio monitoring to identify trends and mitigation strategies to achieve target credit risk metrics

    Define and manage a portfolio management strategy that assures compliance to performance metrics 

    Oversee credit processes for efficiency and robustness; focus on timely customer conversion/turnaround while maintaining appropriate risk and controls
    To provide necessary portfolio analysis and credit performance forecasts, and review financials propositions with the business to ensure growth.
    Proactively identify portfolio problems and take corrective action by effective use of Analytic tools 
    Design, maintain and effectively communicate risk control parameters across the consumer business, including policies, control standards, risk exposure limits and other control levers in order to maintain the business’s risk profile in line with the Group’s risk appetite
    Ensure business and product heads understand and accept their credit risk management responsibilities 
    Ensure timely reporting of related portfolio information to relevant stakeholders Key Stakeholders

    Qualifications

    Degree from a recognized university preferably in Sales and Marketing, Educations or Economics
    A Master’s degree will be an added advantage 
    At least 6-8 years’ experience in a large corporate or multinational company, demonstrated progression and at least 3 years’ experience in a Telecommunications company handling partnerships, business development and strategy formulation. 
    Must have experience in management of budgets and forecasts in a large company 
    Must have financial modeling experience, preferably in Excel or business objects. 
    Must have worked in computerized environment preferably with Oracle application.  
    Experience in international reporting and benchmarking

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  • Manager – Region Anchor (Rift & Western Region)

    Manager – Region Anchor (Rift & Western Region)

    Description
    We are pleased to announce the following vacancy in the Distribution & Production Department within the DigiFarm Kenya Ltd. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Posting Description
    Reporting to the Distribution & Production Lead, the position holder will develop and manage relationships and service experience among DigiFarm Customers to ensure growth, profitability and retention.
    Job Responsibilities

    Responsible for the fulfilment of all the buyer generated demand in the region
    Manage the end to end farmer engagement season-on-season
    To formulate and manage the implementation of farmer engagements within the region;
    To manage, prospect and acquire farmers in the region;
    To effectively manage the existing /new farmers through improved customer experience by managing end to end process and ensure compliance to service agreement requirements in order to ensure there’s DigiFarm usage
    To support the DigiFarm Business Associate (DBAs) and Dealers to ensure they offer proper services to the farmers
    Oversee acquisition of DigiFarm Village Advisor (DVA’s) through the DBA network to ensure farmers are well supported
    Ensure performance of the DBA is on track as per the allocated targets
    Acquire Digifarm depots
    To develop and implement DigiFarm sales plan in line with the overall DigiFarm and business objectives and develop tactical plans to grow sales within the region;
    Ensure that all Sales teams, Partners/Dealers achieve their set targets as well as set standards targets and develop action plans for any non-achievers;
    To prepare reports e.g. Sales, Pipeline, Progress and Visibility reports, Business decision making process and planning etc
    Develop and well documented performance measurement criteria for sales team/ DBAs/Dealers & Depots and execution of the same;
    To respond to DigiFarm farmer related issues so as to provide consistent quality of service and get excellent customer rating/NPS;
    Daily, weekly and monthly performance reviews for all sales team and clear action plans to bridge any noted shortfalls;
    Document and communicate training plans for the sales team.

    Qualifications

    Degree or Diploma in Agribusiness or a related course;
    Work experience of 4-5 years in the agronomy environment; 
    Knowledge/ Work experience in ICT will be an added advantage; and
    Strong relationship building skills, 
    Ability to generate revenue 
    Excellent communication and interpersonal skills
    Good report writing skills
    A proactive team player
    Good planning and organizational skills

  • Digifarm Executive Assistant Manager; Logistics and Inventory Management Assurance

    Digifarm Executive Assistant Manager; Logistics and Inventory Management Assurance

    Brief Posting Description                    
    Reporting to the General Manager, the role involves managing the full administrative duties and support required of the office of the General Manager and general administrative role to the wider department while also giving support to the projects running throughout DigiFarm.
    Job Responsibilities                

    Manage the full administrative duties of the GM’s office – calendar oversight for meetings and events, responding to inquiries, correspondence both telephone and written directed to the GM’s office.
    To coordinate and manage projects assigned to ensure implementation within agreed timelines and processes.
    To provide project support services in the management and execution of projects within the department.
    Track program resources on various one off and on going projects and gather information requiring discretion and a wide variety/depth of knowledge of Agriculture operations and procedures.
    Review the departmental cost center reports and budget lines and notify the GM’s office on expenditure trends.
    Prepare and consolidate the divisional reports e.g. Annual reports, weekly Management reports.
    Coordinate department’s transport and accommodation logistics for events and projects
    Meeting and event preparation/coordination; schedule and coordinate meetings on behalf of the GM including contact with conference and event facilities.
    Responsible for project meeting, follow-ups, minutes, activity reports, correspondence, agendas and background information to the GM/ team of the parties scheduled to attend a meeting
    Assist new staff with program policies, procedures, guidelines, etc., during orientation.

     Qualifications

    Degree in agriculture-based studies is preferred (A Diploma in secretarial studies an added advantage)
    At least 2yrs experience as PA or office administrator
    Strong exposure in project related roles or bushttps://safaricom.taleo.net/careersection/saf_external_professional/jobdetail.ftl?job=20000093&utm_source=MyJobMaginess analysis is an added advantage
    Strong communication, coordination and interpersonal skills
    Excellent written and oral communication skills in English
    Attention to detail with good organizational, planning, report writing and presentation skills.
    Proactive, confident, energetic with the ability to work under pressure, to tight schedules/deadlines and monitor and follow up on all actions taken.
    A proven team player with excellent communication and interpersonal skills.

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  • Database Administrator Business Intelligence and Analytics Developer

    Database Administrator Business Intelligence and Analytics Developer

    We are pleased to announce the following vacancy in the Infrastructure and Cloud Solutions, Digital IT department within the Technology Division.
    In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Manager – Database Administration, the position holder will be responsible for Administration, Performance tuning, Capacity planning, management and 3rd line support of ALL Safaricom Enterprise Database (DB) Systems that include DBs for Oracle e-Business Suite (ERP), Business Intelligence (BI) Systems, CRM, Fraud Management, Revenue Assurance, POS, E-Commerce and all other IT database systems. The databases span from Oracle, MySQL, Microsoft SQL, PostgreSQL, Cassandra and Hadoop related database platforms.
    Job Responsibilities

    Database administration and support lifecycle including backup/recovery automation/and maintenance.
    Supporting the development, system test, user acceptance, training, and production database environments.
    Ensure 99.99% availability maintained for all critical databases;
    Ensure 95% of tickets raised are responded to within the 1st hour of incident reporting.
    Ensure 95% of tickets raised are responded to within the 1st hour of incident reporting.
    Ensure 90% of tickets closure is maintained;
    Identify and implementing Best Practices for Database Administration Liaise with vendor’s i.e. Cisco as 3rd level escalations.
    Design BCP and HA solutions for critical systems in order to achieve zero downtime during maintenance and failures;
    Assist Infrastructure, Enterprise Business Unit (EBU) teams and other Technology teams with hardware and support requirements for database administration;
    Ensure Conformance to security standards for databases and data integrity;
    Develop retention policies and architecture for all systems, whilst maintaining BCP;
    Ensure regular reviews on ILM policies conducted;
    Ensure dimensioning of systems is done periodically based on demand experienced and projected;
    Ensure optimal performance of all systems maintained conforming to the SLA agreements between business and Quality Assurance.

    Qualifications

    Degree in Computer Science or Technical Related Field;
    With at least 4 years’ hands on Experience in Managing large databases;
    Experience in Nosql databases, Mysql and other OpenSource databases platforms
    Experience in Oracle RAC, Dataguard, RMAN and Engineered systems.
    Experience in Linux/Unix Operating system.
    Database Systems Administration Techniques – understanding of DB Performance tuning on various Operating Systems, good troubleshooting skills, Database Migration and ILM techniques
    Attention to details and analytical thinking.
    Certifications –OCP, OCE; EXADATA Administration; MSSQL Server Administration; Hadoop Administration; Linux/ UNIX certification

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