Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

Evergreen Requisition – Software Engineer – (20000248)

Description

An Evergreen Requisition is an advertisement for positions that Safaricom PLC hires for throughout the year. It is a way for Safaricom to build a database of qualified, interested individuals for a particular job function so that when there is a need to fill that type of role, the hiring process will be faster. By applying to an Evergreen Requisition, you are expressing your interest for a job function within the Safaricom family.

In addition to submitting your resume to an Evergreen Requisition, we encourage you to create a job search agent to be alerted when positions in your areas of interest become available. In the job search agent specify all the geographic locations you would consider. *

Reporting to the Product Owners in the respective Business Units, the position holder will be required to develop and publish enterprise solutions using best practice and new technologies including but not limited to web technologies for integration, mobile app, cloud solutions, data and source management adopting Agile in DevOps and team delivery.

Key Responsibilities:

Sound and Quality Delivery – develop, test and document APIs as allocated by the team leader. This includes preparing for CAB sessions, deployment and post go live support for APIs candidate for production promotion
Design – assist in low level design preparation and validation of high level design as shared by the solution architect
Analysis – participate in analysis sessions for user stories and requirements and ensure complete user requirements are captured and agreed on
Research on new fit for future technologies and actively implement the viable solutions
Understanding of Microservices architectures
Experience with Java technologies and frameworks mainly Spring and Hibernate.
Experience in containerization platforms like Kubernetes,docker-swarms or RedHat openshift
Demonstrate strong design and programming skills using and developing RESTful APIs using JAX-RS, JSON , Web Services, XML, XSLT, PL/SQL in UNIX and Windows environments
Strong collaboration and communication skills within distributed Agile project teams
Experience with event-based and message-driven distributed system like Apache Kafka ,ActiveMQ,Rabbit MQ or Tibco EMS
Strong familiarity with web servers and load balancing technologies.
Experience in use of source code management systems like SVN or GIT and build tools like ant, maven, Gradle or make.

Qualifications

IT, Engineering, Computer Science/Software Engineering/IT.
Extensive programming experience using Java J2EE, Spring, Spring boot, SQL, JMS /C++/C# .
Extensive experience with databases – data structures, relational data model, Stored Procedures, PL/SQL development or NoSQL DBs.
Extensive experience of web services/technologies – REST/JSON, WSDL, XML, JavaScript;
Experience with application security technologies (e.g. SSL) to ensure secure applications.
Experience in Agile Development/software life-cycle development (SDLC).
Preferred experience with Apache Tomcat application server, Glassfish and SOA.
Preferred experience with Linux/AIX OS’s.
Hands on with Maven build scripts/ Curie m

Apply via :

safaricom.taleo.net

October 28, 2024
Manager, Service Operations Country Delivery Manager

Description

We are pleased to announce the vacancy for Service Operations Manager within Mobile Payment Solutions in M-PESA Africa. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to Senior Manager Service Operations, the role of the Operations Manager is to govern the service deployed across a subset of Vodafone Markets. will be expected to report to The Senior Service Operations Manager on deviations from the agreed service levels, capacity changes that affect budgets and any local capability needs that impact on the delivery of the end-to-end service. During Major Incidents the Service Operations Manager will participate in service recovery and will drive to ensure that end-to-end customer service is restored without delay.

Job Responsibilities

During Major Incidents the Service Operations Manager will participate in service recovery and will drive to ensure that end-to-end customer service is restored without delay.
Accountable for the delivery, to agreed SLA/KPIs, of the end-to-end service to a subset of Vodafone Markets
Managing the local market operational relationships
3rd Party supplier Operational Management
Understand the process and procedures of all parties to ensure that they align with the overall goals and operational aims of the MPS team.
Internal Operations Liaison within Vodafone Group Technology
Continuous Service Improvement (CSI) opportunities
Developing improvement plans and training the local market in best operational practices
Overseeing Capacity planning
Assisting with Budget forecasting
Supporting Delivery and Project activity with operational experience, acceptance into BAU, training and process adherence
Influencing product development with real-world Operational experience and local market knowledge

Qualifications

Job Requirements

Experience Managing OLTP Environments
At least 5 years’ experience in Operations Management within Technology
Global / cultural management and awareness
Experience in banking or finance will be an added advantage
OLTP architecture knowledge is advantageous
Project planning and delivery skills and budget management
ITIL qualification is also an added advantage

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Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Principal Officer; Risk and Insurance

Description
We are pleased to announce the following vacancy in the Enterprise Risk Management (ERM) department of the Corporate Security Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Posting Description
Reporting to the Head of Department; Enterprise Risk Management, the role holder has the responsibility to build a strong Risk Management culture through implementation of the Enterprise Risk Management framework and a solid insurance function that provides an optimal insurance portfolio for the business whilst exploring all other insurance opportunities for the company.
Job Responsibilities

Develop a rolling 3-year Insurance strategy
Manage Insurance Company Portfolio & Projects including oversight on underwriting, claims Administration & Insurance Advisory
Support the ERM function in the facilitation of Operational and Strategic risk assessments, conducting reviews on the implementation of risk mitigation action plans and preparing summary report of findings
Support implementation of the Governance Risk and Compliance (GRC) solution across the organization
Identify key stakeholders both internal & external that impact the insurance delivery framework and ensure full alignment and engagement.
Refresh insurance strategy on an annual basis in readiness for annual insurance renewal program
Identify areas of engagement with the insurance regulator where necessary
Keep abreast of all key insurance developments within the insurance industry-locally, regionally and internationally
Conduct regular evaluation on the adequacy of insurance covers and recommend and institute appropriate revision where necessary.
Plan for, coordinate and manage the tender process for appropriate brokers, underwriters and insurance covers.
Oversee administration of all insurance policies as performed by the insurance broker, escalating and resolving issues with broker and Safaricom management as necessary.
Collate companywide risk summary to be presented to Senior Management and Board Audit Committee
Plan and conduct appropriate Risk Management awareness initiatives across the business to ensure risk appreciation and upscale the risk culture

Qualifications

Upper second-class degree in Business or Commerce from a recognized University
Full certification in Insurance – ACII, AIIK
Risk Management certification – Cert IRM,Dip IRM,FRM
Relevant post-graduate education is an added advantage
At least 4 years working experience managing an insurance program for a Corporate
Detailed knowledge of cross functional operations and impact of one department to another
Excellent report writing, interpersonal skills and presentation skills
Results oriented and work with minimum supervision

Note to Applicants
As part of the interview process, external candidates should prepare the following documentation which will be required as soft copies at a later stage based on your performance in the interviews/assessments.

An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
Clearance certificate from a reputable Credit Reference Bureau (CRB).
University Diploma/Degree Certificate/ Letter of completion from University in case you have not received your diploma/degree certificate.
National ID/Passport.

Apply via :

safaricom.taleo.net

October 28, 2024
Product Manager – Risk Road Map Business Configuration Manager, Mobile Payments

Description
We are pleased to announce the vacancy for Manager – Risk Road Map – Product Manager within Compliance within M-PESA Africa. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Detailed Description
Reporting to Risk and Compliance Director, the position holder will work alongside business and compliance stakeholders to develop product strategy, roadmap and requirements for Risk and Compliance tools to support M-Pesa services on the mobile money platform and associated integrations. They will provide thought leadership and direction to deliver a compelling compliance roadmap that underpins the growth of the M-Pesa business by not only fulfilling regulatory requirements but also protecting the strong reputation that M-Pesa has in the mobile money industry! The digitisation of the compliance programme is a key strategy of the compliance teams who will be reliant on the technology delivered.
Job Responsibilities

Aligning with the Risk and Compliance Director, you will shape the roadmap for Risk and Compliance technology, with a focus on electronic KYC registration solutions, enhancing AML control capabilities, and exploring options for fraud platform convergence
Keep abreast of new developments and opportunities in the field of compliance technology and regulatory change. Plan and execute product discovery activities to identify market and technology trends, and customer challenges
Work with internal and external stakeholders to build the product vision for M-Pesa compliance technology, champion and maintain the Product roadmap in line with business priorities
Be accountable for the definition and prioritization of feature backlogs to reflect business and compliance priorities
Prepare RFPs for vendor selection
Assess feasibility and ensure solutions are aligned to compliance objectives and technical needs
Ensure stakeholder alignment buy in and alignment to roadmap across the organisation
Be an active member of project work-streams, ensuring that business intent is shepherded through solution development lifecycle to deliver compliance technology change in line with vision and objectives.
Define measures and KPIs for to monitor Product performance and support decisions on product strategy.

Qualifications
Job Requirement

A graduate with a degree in Business, Engineering or IT.
At least 4 years’ experience in product management/ project management/ project assurance in a technologically complex environment
Experience of software development lifecycle is essential, in agile and waterfall methodologies
Certification in project management and in agile delivery methodology
Experience in delivery, management or operation of risk management software – AML, FMS, E-KYC will be an added advantage
Risk management experience will be an added advantage
Strong understanding of the financial services industry (e.g. banking, mobile money, retail financial services).
A proven track record of delivering change in a complex, high volume, regulated business environment

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Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Senior Solutions Architect – DigiFarm

Description
We are pleased to announce the following for Solution Architect vacancy in the Digifarm Kenya Limited. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to the DigiFarm Tech Lead, The Solution Architect’s responsibilities include translating business requirements to proper architecture, assessing the current software systems in place to identify areas in need of improvement, and overseeing development teams. You should also be able to regularly update the on any developments in systems architecture projects.
Job Responsibilities

Building and integrating information systems to meet the company’s needs.
Assessing the systems architecture currently in place and working with technical staff to recommend solutions to improve it.
Resolving technical problems as they arise.
Providing supervision and guidance to development teams.
Continually researching current and emerging technologies and proposing changes where needed.
Informing various stakeholders about any problems with the current technical solutions being implemented.
Assessing the business impact that certain technical choices have.
Providing updates to stakeholders on product development processes, costs, and budgets.
Create high-level solution designs to meet business requirements by exploiting the functionality available in IT systems already in Safaricom, or by filling missing gaps with appropriate new systems, in accordance with enterprise architecture

Qualifications
Job Qualifications

Bachelor’s degree in Engineering, Information Technology, Software Engineering, Computer Science, or related field.
Proven experience in engineering and software architecture design.
Previous project management experience is advantageous.
In-depth understanding of coding languages (Java, JavaScript).
Sound knowledge of various operating systems and databases.(Unix, Linux, Windows, MongoDb, Cassandra, Orcale)
Familiarity with Web & App Development Technologies
Comfortable working on cloud solutions (AWS, Azure)
Excellent knowledge of networking technologies
Efficient communication skills.
Strong organizational and leadership skills
Self-Starter

Apply via :

safaricom.taleo.net

October 28, 2024
Senior UI/UX Developer Senior Java & Microservices Developer

We are pleased to announce the following vacancy in the Digifarm Kenya Limited. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Reporting to the DigiFarm Tech Lead, the UI/UX developer will be responsible for analyzing business requirements to create wireframes & mockups that align to user stories and interface design principles. The UI UX developer will work alongside the architect, developers, and business team to iterate and create mockups of optimal user journeys.

The developer will be required to ensure that all elements of a user experience are optimized for usability, usefulness, and exceptional visual design.

UI/UX Developer Responsibilities

Developing and conceptualizing a comprehensive UI/UX design that is in line with the brand and user stories.
Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for both mobile and web applications
Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
Collaborating with the business and marketing team, and developers to ensure the creation and delivery of tailored experiences for the digital users.
Providing advice and guidance on the implementation of UX research methodologies and testing activities to analyze and predict user behavior.
Adhering to style standards on typography and graphic design.
Execute all aesthetic design stages from concept to engineering hand off
Establishing design principles + UI direction for the engineers
Communicating with product managers, engineers, interaction designers, researchers, and the team at large to define and implement product direction, visuals and experience
Present and defend designs and key milestone deliverables to peers and executive level stakeholders
Apply design thinking and fundamental design principles to interfaces
Staying abreast of UI trends and looking for creative ideas and inspiration
Testing and analyzing recently released products/features to identify potential areas of improvement

Qualifications

Bachelor’s degree in Engineering, Information Technology, Software Engineering, Computer Science, or related field.
Proven experience of design software such as Adobe Illustrator
Ability to clearly communicate research and design ideas to rest of the team and upper management.
Experience using tools such as Photoshop, Sketch, Illustrator, InVision, UXPin, Quartz.
Understanding of basic front-end languages: HTML5, CSS3 Javascript.
Excellent visual design skills with sensitivity to user-system interaction
Ability to present your designs and sell your solutions to various stakeholders.
Ability to solve problems creatively and effectively
Up-to-date with the latest UI trends, techniques, and technologies
Three or more years of experience and proven record of accomplishment.
The ability to thrive in fast-paced environment.
Experience of working in an agile environment will be beneficial
Self-Starter

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Backend Developer Business & Quality Analyst DigiFarm Tech Lead Senior Full Stack DevOps Engineer Manager, Service Operations

Description
We are pleased to announce the following vacancy in the Safaricom Digifarm Kenya Limited organization. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to the Digifarm TechLead, the BackEnd developer will be responsible for core application logic, scripting, databases, data and application integration, APIs & Microservices that ensure responsive front-end web/app architecture. He/She will also work alongside the architect, UI/UX teams and other developers for any additional features.
The developer will be required to see out a project from conception to final product with high attention to detail and collaboration with the agile team.
Responsibilities

Developing front end website architecture.
Developing back end website applications.
Maintain code integrity and organization
Ensure implementation of security and data protection in code
Assist in creating servers and databases for functionality.
Ensuring cross-platform optimization for mobile phones.
Ensuring responsiveness of applications.
Working alongside UI/UX designers for web design features.
Seeing through a project from conception to finished product.
Designing and developing APIs.
Staying abreast of developments in web applications and programming languages.

Qualification

Bachelor’s degree in Engineering, Information Technology, Software Engineering, Computer Science, or related field.
At least 3 years of proven development experience for both mobile and website applications.
Knowledge of code versioning tools such as Git.
Proficiency with front end languages such as HTML, CSS and JavaScript.
Familiarity with JavaScript frameworks such as Angular JS, React and Amber.
Proficiency with server-side languages such as Python, Ruby, Java, PHP and .Net.
Familiarity with database technology such as MySQL, Oracle and MongoDB.
Experience with cloud message APIs and usage of push notifications is a plus
Excellent verbal communication skills.
The ability to thrive in fast-paced environment.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Senior Service Designer, Mobile Payments

Description
We are pleased to announce the vacancy for Senior Service Designer, Mobile Payments within M-PESA Africa. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Detailed Description
Reporting to Principal Manager, Business Analysis, the position holder will play a senior role in the Mobile Payments function – to lead the analysis, definition and configuration of new M-PESA services on the mobile money platform and associated integrations. You will provide thought leadership and direction in considering all aspects of service design, supporting product development teams to meet business requirements efficiently and safely in line with established standards.
Job Responsibilities

Driving the analysis and design activities of mobile money service delivery, set direction and quality check the deliverables of other team members.
Oversee the elicitation of requirements information from local market representatives and product experts, negotiate with stakeholders to understand real underlying requirements and priority.
Analyse, validate and organise information into appropriate artefacts (business requirements documents, workflows, business configuration documentation, team backlogs).
Specify and implement functional behaviour for the system, covering features, business process definition, acceptance criteria report definition, business logic and use cases.
Leading with development teams to ensure business intent is understood and effectively carried into development phases
Gain and maintain a detailed understanding of the system design and architecture in order to validate requirements and define functional behaviour of the service.
Contribute to the specification of Functional Acceptance Test strategy and test scenarios.
Working and aligning with the Risk and Compliance teams to complete new product and service risk assessments and ensure services reach Vodafone compliance standards.
Oversee configuration of the mobile money platform in line with agreed business requirements.
Conduct peer reviews of Business Analysis documentation ensuring review comments are clearly documented and articulated.
Establish a network of contacts and build strong relations with all stakeholders including customers, internal and external suppliers and senior management assuring engagement and commitment by all parties.

Qualifications
Job Requirements

At least 6 years proven track record of successful delivery in a senior Business / Systems analysis, Product Owner, or Business Architecture role, and be looking to progress your career as a functional and technical expert in your field.
Experience of software development lifecycle is essential, in agile and waterfall methodologies
Flexibility to apply the right tool to the job – experienced in the use of common business and systems analysis methodologies and modelling tools (e.g. UML, BPMN, Enterprise Architect, JIRA).
Strong understanding of the financial services industry (e.g banking, mobile money, retail financial services).
Experience working with credit and loan propositions
Strong process and analytical skills, able to identify solutions to complex problems.
Strong business and customer focus.
Ability to work proactively within a demanding environment, being a key contributor to a fast-moving product development process.
Ability to communicate and influence with tact and diplomacy.
Ability to build relationships within a multi-national, high-growth environment.
Demonstrable numerical, analytical and verbal skills, in particular well-developed written and verbal communication skills in English.
Experience working within a multi-national team and serving customers from multiple countries would be of benefit.
Formal Business Analysis qualification would be an advantage.
Formal Anti Money Laundering qualification would be an advantage.
Ideally educated to degree level, or equivalent

Apply via :

safaricom.taleo.net

October 28, 2024
Business Configuration Analyst, Mobile Payments

Description
We are pleased to announce the following vacancy in the Mobile Payment Solutions Department within the M-Pesa Africa. In keeping with our current business needs, we are looking for persons who meets the criteria indicated below.
Detailed Description
Reporting directly to Centre of Excellence Manager, the role holder will perform analysis, definition and configuration of new M-Pesa services and associated controls on both the mobile money and financial crime monitoring platforms. The role will also act as a centralised control for the required configuration changes on the new anti-money laundering (AML) platform, Siron.
Roles and Responsibilities

Analysing and documenting requirements for business services and associated AML controls, arising from new service initiatives or general trend analysis / alert effectiveness investigations.
Configure and document configuration solutions for the mobile money platform in line with agreed business requirements.
Configure new AML platform workflows, alerts and parameters, monitoring schedule and report schedule, and testing accordingly.
Perform regular checks of Watchlist effectiveness by testing against third party assurance toolset (SWIFT) to ensure that screening in the AML systems are working correctly.
Maintain and document filtering rule changes for Watchlist screening arising from regular effectiveness testing or from external inputs.
Review and develop a full understanding of SIRON controls in place in all markets, report to Group Compliance and market stakeholders on updates of scenarios, configuration and reports across markets and escalating issues when appropriate.
Maintain good quality documentation of configuration changes made on the platforms.
Provide knowledge transfer to markets for alert, report and workflow changes that are executed.
Work with the Test Manager, assist in the specification of Functional Acceptance Test strategy and test scenarios.

Qualifications

Experience of 5 years in Software Development lifecycle is essential, in agile and waterfall methodologies
Experience in business systems configuration
Experience in data analysis and data structuring, logical data design techniques
Understanding of the financial services industry (e.g banking, mobile money, retail financial services).
Strong analytical skills, able to identify solutions to complex problems.
Strong business and customer focus.
Ability to work proactively within a demanding environment, being a key contributor to a fast-moving product development process.
Ability to build relationships within a multi-national, high-growth environment.
Demonstrable numerical, analytical and verbal skills, in particular well-developed written and verbal communication skills in English.
Experience working within a multi-national team and serving customers from multiple countries would be of benefit.
Formal Anti Money Laundering qualification would be an advantage.
Ideally educated to degree level, or equivalent

Apply via :

safaricom.taleo.net

October 28, 2024
Principal Officer; Government Relationship

Description
We are pleased to announce the following vacancy in the Regulatory and Public Policy department of the Corporate Affairs Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Posting Description
Reporting to the Senior Manager –Government Relations, the role holder will be responsible for implementing and maintaining relations with key government offices affecting Safaricom’s commercial and technical operations.
Job Responsibilities
To develop and execute day-to-day engagement with relevant officials in National and County offices, statutory organizations, Commissions, Authorities and any other organizations holding administrative authority which affects Safaricom’s operations.
Engage with the above mentioned organizations in the law-making process at National and County level to ensure that Safaricom’s interests are safeguarded.
Ensure compliance with National and County legislation as well as manage ad hoc dispute resolution with the above mentioned organizations.
Create beneficial professional relationships with National and County offices to ensure that Safaricom’s day-to-day commercial and technical objectives are not adversely affected.
Implement Safaricom’s post Devolution engagement policy with relevant National and County offices, statutory organizations, Commissions, Authorities and any other organizations holding administrative authority.
Implement on ad hoc and day to day basis, Safaricom’s engagement policy with National Authorities and Commissions mandated to administrate areas which affects Safaricom’s operations such as KCAA, NEMA, KBC, National Land Commissions and others
Execute Safaricom’s lobbying plan on ad hoc and day to day to ensure that Safaricom is aware and well positioned in legislation at National and County levels.
Engage on ad hoc and day to day with the Transition Authority and National Lands Commission to ensure that Safaricom’s interests and investments are safeguarded during and after the transition to a devolved government structure.
Prepare detailed implementation reports providing status and levels of attainment of defined objectives.
Report on proposed and new legislation at National and County levels giving potential impact on Safaricom’s operations, mitigation measures and lobbying activities undertaken.
Report on development of County administration structures and their impact on Safaricom’s operations
Engage in ad hoc and day-to-day management of disputes arising between Safaricom and National and County offices, statutory organizations, Commissions, Authorities and any other organizations holding administrative authority and facilitate rollout of Safaricom’s commercial and technical interests
Qualifications
Bachelor’s Degree in Law, Business or Social Sciences from a reputable university
At least four years relevant post-graduation experience in in a relationship management role in government or a corporate entity or comparable role
Excellent knowledge and experience in the Kenyan ICT and regulatory environment
Attention to detail with good organizational, planning, report writing and presentation skills.
Proactive, confident, energetic with the ability to work under pressure, to tight schedules/deadlines and monitor and follow up on all actions taken.
A highly motivated person with a positive attitude towards work
Innovative, creative, results oriented with excellent analytical skills.
A proven team player with excellent communication and interpersonal skills.
Strong awareness of market trends, competitive impacts and market opportunities

Apply via :

safaricom.taleo.net

October 28, 2024