Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

  • Core Network and Design Automation Engineer 


            

            
            Business Analyst (Contractor) 


            

            
            Service & Integration Developer 


            

            
            Microservice Developer 


            

            
            Engineer – Product Development 


            

            
            Data Engineer 


            

            
            Engineer – Functional Testing 


            

            
            IT Solutions Architect 


            

            
            Analyst – IT Business Analysis

    Core Network and Design Automation Engineer Business Analyst (Contractor) Service & Integration Developer Microservice Developer Engineer – Product Development Data Engineer Engineer – Functional Testing IT Solutions Architect Analyst – IT Business Analysis

    We are pleased to announce the following vacancy in the Core Network Planning & Design Department within the Technology Division.

    Reporting to the Manager – Core Planning, the position holder will be responsible for automation and transformation, planning, design and implementation of Core Network Services across Core CS and PS domains.

    Key Responsibilities

    Collaborates with other Network Engineers and Core Network Engineers in ensuring Core network support for digital services / applications.
    Undertakes the researching, writing, and editing of documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals, and formal recommendations and reports.
    Keeps current with technological projects developments within the industry. Monitors and evaluates competitive applications and products. Reviews literature, patents, standards, open source, and current practices relevant to the solution of assigned projects.
    Assists with the design process and assists in guidance with regards to practices, procedures, and techniques.
    Assists in tracking and evaluating performance metrics. Ensures that software is delivered on time, to specification.
    Works with Quality Assurance team to determine if Core Network infrastructure and applications fit specification and technical requirements. Tests and evaluates systems, subsystems, and components.
    Acts as a technical contact and liaison for outside vendors and/or customers.
    Presents and defends Core Network architectural, design, and technical choices to internal and external audiences.
    Troubleshoots and resolves complex Core network issues.
    Designs and configures Core Network System
    Establishes and maintains Core network performance objectives.

    Requirement

    Bachelor’s Degree or Equivalent Electrical Engineering, Computer Science, Information Systems
    3-5 years related experience
    Knowledge on Core Network Systems
    Software development & scripting, Programming in Python
    Familiarity with Virtualization & cloud technologies
    Possess strong analytical and troubleshooting skills; a commitment to excellence

    go to method of application »

    Use the link(s) below to apply on company website.  As part of our recruitment process, we will request the below documentation which will be required as soft copies at a later stage of the process.

    Apply via :

  • M-Pesa Africa – Business Intelligence Manager

    M-Pesa Africa – Business Intelligence Manager

    Description

     

    We are pleased to announce the subject career opportunity within the Commercial Business Unit reporting to the Senior Manager-Strategy & International Expansion.

    Role Description

    M-Pesa, is a pioneering fintech business and global market leader in mobile money. From starting in 2007 as a convenient means by which the unbanked and underbanked can make digital payments, M-Pesa has now grown to offer >40 million active customers financial services, enterprise, merchant, and retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.

    The Commercial Team works with the M-Pesa leadership across our 7 OpCos to co-create the product strategy, drive thought leadership, design new products, and features, set commercial priorities with the engineering teams, and lead business development for strategic multi-country partnership opportunities.

    Your role will be to own the Business Intelligence function and deliver deep competitor insight. This will involve sourcing relevant reports and analysing press releases on industry developments and regulatory trends. You will also be expected to launch and deliver primary market research actively engaging and influencing key internal and external stakeholders to execute to plan.

    Role Responsibilities

    Own competitor intelligence for M-Pesa Africa

    Develop competitor intelligence insights for M-Pesa Africa Board strategy sessions, Steerco Strategy sessions, and Vodacom Board sessions
    Provide ecosystem and competitor insight to the M-PESA product management and technology teams during product design and delivery
    Produce monthly newsletter on African competitive environment in Mobile money
    Build and manage competitor intelligence community across Vodacom markets and Safaricom
    Analyse and collate global mobile money trends and innovations
    Design and deliver in-market primary research in collaboration with the country team
    Establish relationship with key vendors Provide support on international expansion business development

    Provide support to International expansion effort and 3-5yr strategy development

    Provide support in the development of International expansion strategy and pitch materials
    Support development of the 3-5year strategy for M-Pesa Africa

    Qualifications

    Bachelor’s degree required, a Master’s degree in a related field preferred
    Must have at least 3-5 years of professional experience in strategy consulting, Research outsourcing, or Market research and analytics
    Advanced data analysis (Excel) and presentation (PowerPoint) skills-synthesize data, make sense out of it and present at the executive level
    Understanding of regulatory environment and future direction of regulation
    Experience with emerging market consumers, and multicultural sensitivity
    Analytical bent of mind, a structured thinker with strong business acumen
    Results-driven self-starter
    Strong interest in mobile money, fintech, and financial services
    Contagious passion for, and commitment to driving mobile money growth and innovation

    As part of our recruitment process, we will request the below documentation which will be required as soft copies at a later stage of the process.

    Apply via :

    safaricom.taleo.net

  • Enterprise Systems Developer

    Enterprise Systems Developer

    Description

    We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

    Reporting to the Manager – Enterprise Systems Planning & Delivery, Channels Solutions, the role holder will be responsible for development and 3rd line support of the Oracle Enterprise Resource Planning (ERP) application, Oracle Point of Service and bespoke oracle interfaces and software components.

    He or she will work with other departments within the company to identify requirements and develop solutions (database design, workflows, user/data interfaces).

    The role holder will also configure and/or customize Oracle ERP applications to meet business requirements using various database and software tools, assist in presentations of system functionality to new users and departments and enhance and create user and system documentation as needed.

    Key Responsibilities

    Review and provide input on design approach, performance and base functionality. Ensure integration of designs across development team and design, build & test ERP components e.g. interface, conversion and report programs;
    Appropriately monitor interfaces to oracle ERP. Provide training and support on oracle ERP modules and development tools, review & interpret technical manuals for the Oracle ERP system and assist in creating/update Oracle TAR’s;
    Ensures the effectiveness of overall systems performance;
    Design and develop front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications;
    Participate in the capturing of business applications information needs and mapping of the same to the software and /or database components;
    Perform data modeling to analyze and specify data structures within an application system;
    Support new and existing application development by creating modifications and enhancements for Oracle ERP applications and perform high level system design;
    Conduct business user requirements analysis and specification;
    Specify computer system requirements for the solution of complex business problems and formulates designs for their solutions;
    Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented;
    Interact with clients to gather and refine requirements;
    Create test plans, test data sets and perform automated testing to ensure all components of the developed systems meet specifications;
    Work directly with the IT support personnel and teams to resolve issues identified and escalated during daily operations;
    Perform root cause analysis for recurring incidents;
    Formalize test plans and implement troubleshooting procedures.

    Qualifications

    Degree in Computer Science or technical related field;
    Certification in Database systems and RDBMS systems, OCA, OCP or ODI certifications;
    3 years of work experience in Oracle ERP applications development, which includes system customization and report designs;
    Conversant with OAF development
    3 years of development experience with Microsoft development tools e.g. Java, VB, Fox Pro, Visual FoxPro;
    3 years of development experience with low level programming C++, C;
    3 years of work experience with RDMS preferably MS SQL Server, Oracle, Sybase, and Informix;
    Experience in data warehousing, business analysis, knowledge in Business Systems modeling and data retrieval
    4GL for programming – Visual Basic/Oracle Application builder;
    Unix user skills;
    Experience in processes and procedures management;
    Communication and interpersonal skills;
    Attention to detail;
    Analytical Skills;
    Leadership skills.

    Apply via :

    safaricom.taleo.net

  • Chief Enterprise Business Officer  – (20000289) 


            

            
            Customer Systems Planning Developer Contractor 


            

            
            Solutions Architect

    Chief Enterprise Business Officer – (20000289) Customer Systems Planning Developer Contractor Solutions Architect

    We are pleased to announce the following vacancy within Safaricom. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Brief Posting Description

    Working closely with the Chief Executive officer (CEO), the role holder will be responsible for providing the Strategic direction for the Enterprise Business Unit (EBU). This includes the envisioning and stewarding EBU’s growth, to lead the Enterprise Commercial strategic objectives of Safaricom & devising strategies to meet operational targets and drive implementation across various channels.

    Role Responsibilities   

    Position Safaricom with key external stakeholders to create a receptive market for growth.
    Provide strategic leadership direction in the establishment of a robust and effective channel partner model and sales operations in alignment to compliance with AML/KYC laws and regulations
    Development of the Enterprise innovative vision, strategy, and leadership in all areas of Enterprise Business Product Segments and Solutions. To support digitization
    Lead in the identification, analysis and possible development of new market and product opportunities; maintain an active awareness of competitor activity.
    Drive the Business modelling from opportunity mapping, product development to execution
    Oversee the building, driving and delivery of an integrated Wholesale strategy aligned to Safaricom’s mission and vision
    Align and integrate with common platforms across the Company to exchange knowledge and gain economies of scale.
    Leverage On-Going Customer Insights -with support from marketing teams, interpret and use implications of consumer, marketplace, and environmental information to improve business decisions and knowledge base for future strategic planning.
    Maintain and grow market share, achieving unrivalled levels of customer satisfaction that will result in demonstrable subscriber retention and growth.

    Requirement

    Educational qualifications from a recognized university in Business, Commerce, Finance, Marketing or related field
    At least 10 years of experience in a closely related role with 5 of these being at senior management capacity
    Extensive experience influencing and leading a multifaceted senior team and influencing change
    Deep exposure with Profit & Loss (P&L) management
    Full value chain management
    Experience in Productivity/Performance Improvement Management is expected
    Expert understanding of commercial and technology functions and business drivers

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Infrastructure Planning Engineer

    Infrastructure Planning Engineer

    Description

    We are pleased to announce the following Position in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Brief Description.

    Reporting to the Manager – Infrastructure and Capacity Planning, The position holder will provide technical expertise in infrastructure and capacity planning for the Cloud Infrastructure Systems, deployment, monitoring and administration of Safaricom Linux/AIX, Windows, VMware, Openstack, SAN Storage systems, Virtualization platforms and providing capacity enhancements for all cloud infrastructure solutions.

    Role purpose:

    The position holder will provide technical expertise in infrastructure and capacity planning for the Cloud Infrastructure Systems, deployment, monitoring and administration of Safaricom Linux/AIX, Windows, VMware, Openstack, SAN Storage systems, Virtualization platforms and providing capacity enhancements for all cloud infrastructure solutions.

    Responsibilities

    Participation in feasibility studies and testing for new IT infrastructure components
    Administering, Configuring and  monitoring servers based on Linux, Windows, VMware, RHEV, Openstack  and container platforms (Kubernetes, OpenShift).
    Analysis of infrastructure and cloud capacity resources and creating dashboards for business projects.
    Liaise with internal users, hardware and software vendors and internal systems owners to fine Monitor and plan systems hardware and software for all systems.
    Provide solutions on all business systems for public cloud based  capacity challenges
    SLA and OLA management and adherence for incident management and request fulfilment processes
    Capacity planning for servers, storage and related component to ensure business needs are met within agreed OLAs
    Responsible for building, maintaining and supporting capacity monitoring tools to ensure high-performance, fault-tolerant, scalable and distributed cloud and infrastructure solutions are well controlled.
    Responsible for interfacing with application and developer teams to ensure applications fit within the infrastructure with scalability, reliability and security designed and implemented from the onset and also in define capcity road maps for the solutions.
    Support automation of infrastructure at massive scale to support scaling of digital services and as well as adoption of new technologies within Infrastructure and cloud support team.
    Liaise with users, hardware and software vendors and internal systems owners to fine tune systems hardware and software for all systems.
    Technical support for assigned company initiatives and projects. Participation in feasibility studies and testing for new IT infrastructure components.
    Provide systems documentation, reporting and as well as defining procedures

    Qualifications

    Graduate/Degree in computer science/Information Technology or Engineering.
    4+ years’ experience in  Windows, Linux  server environment
    Certification in AWS/Azure cloud infrastructure.
    Certification in RedHat Linux- RHCSA or RHCE.
    Certification in either ITIL, Scrum.
    Good understanding of System Administration Techniques – e.g. OS Performance, Windows, Virtualization, Linux enterprise, server/ storage and cloud infrastrucuture.
    Experience in Brocade SAN switches and storage integrations.
    Experience in Cloud and Infrastructure environments.
    Basic Understanding of DevOps and Microservices technologies.
    Good knowledge of Agile and its working ways.
    Strong oral, written, interpersonal communication and leadership skills.

    Apply via :

    safaricom.taleo.net

  • Chief Enterprise Business Officer 


            

            
            IT Infrastructure and Enterprise Applications Lead 


            

            
            Senior Manager; Competition 


            

            
            Systems Administrator

    Chief Enterprise Business Officer IT Infrastructure and Enterprise Applications Lead Senior Manager; Competition Systems Administrator

    Description

    We are pleased to announce the following vacancy within Safaricom. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Brief Posting Description                     

    Working closely with the Chief Executive officer (CEO), the role holder will be responsible for providing the Strategic direction for the Enterprise Business Unit (EBU). This includes the envisioning and stewarding EBU’s growth, to lead the Enterprise Commercial strategic objectives of Safaricom & devising strategies to meet operational targets and drive implementation across various channels.

    Role Responsibilities               

    Position Safaricom with key external stakeholders to create a receptive market for growth.
    Provide strategic leadership direction in the establishment of a robust and effective channel partner model and sales operations in alignment to compliance with AML/KYC laws and regulations
    Development of the Enterprise innovative vision, strategy, and leadership in all areas of Enterprise Business Product Segments and Solutions. To support digitization
    Lead in the identification, analysis and possible development of new market and product opportunities; maintain an active awareness of competitor activity.
    Drive the Business modelling from opportunity mapping, product development to execution
    Oversee the building, driving and delivery of an integrated Wholesale strategy aligned to Safaricom’s mission and vision
    Align and integrate with common platforms across the Company to exchange knowledge and gain economies of scale.
    Leverage On-Going Customer Insights -with support from marketing teams, interpret and use implications of consumer, marketplace, and environmental information to improve business decisions and knowledge base for future strategic planning.
    Maintain and grow market share, achieving unrivalled levels of customer satisfaction that will result in demonstrable subscriber retention and growth

    Qualifications

    Educational qualifications from a recognized university in Business, Commerce, Finance, Marketing or related field
    At least 10 years of experience in a closely related role with 5 of these being at senior management capacity
    Extensive experience influencing and leading a multifaceted senior team and influencing change
    Deep exposure with Profit & Loss (P&L) management
    Full value chain management
    Experience in Productivity/Performance Improvement Management is expected
    Expert understanding of commercial and technology functions and business drivers

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Head of Productivity Management

    Head of Productivity Management

    Description

    We are pleased to announce the following vacancy in the Finance Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Brief Posting Description                     

    Reporting to the Chief Financial Officer, the role holder will lead in developing ambitious plans to structurally transform the cost base while improving productivity; protecting and supporting the end customer experience. This role will support the execution of major structural cost programs within organisation. The role will act as an evangelist of process excellence and its benefits, responsible for owning and driving the end to end productivity initiatives, enabled by process simplification & optimisation opportunities.
     

    Role Responsibilities               

    Develop and influence long and short-term strategic initiatives to optimize operations (costs, revenue, quality, etc.) by leveraging internal expertise, best in class systems processes and tools, comparing to external benchmarks, augmenting expertise and pushing the organization towards top tier performance.
    Develop and communicate the roadmap, scope and mission of the Productivity Management function
    Lead and coordinate the organization-wide efforts to ensure that productivity standards and programs in all operating areas are developed and managed using a data driven focus that sets priorities for maximum efficiencies and effectiveness aligned with organization strategy and mission.
    Assures that organization-wide productivity initiatives are clear, focused and aligned on improving operational efficiencies and effectiveness and evaluating the impact that improvements have on margins, customer satisfaction and bottom-line performance.
    Establishes a continuous productivity improvement effort with ongoing monitoring and reporting system. Regularly reports the status of productivity improvement efforts and impacts.
    Ultimately, the single source of truth on the financial returns realized from process and organization simplification, automation and digitization benefits realization.

    Qualifications

    Honours degree from a recognized university in a Technology, Business, Commerce, Finance related field.
    At least 10 years of experience in a closely related with 5 of these being at senior management capacity.
    Experience in Productivity/Performance Improvement Management is expected.
    Expert understanding of commercial and technology functions and business drivers.
    Extensive understanding of global best practice on productivity improvement.
    Expert understanding of RPA, AI and Machine Learning and Agile methods.
    Demonstrable experience as a full-time Black Belt and/or Master Black Belt with hands-on Lean expertise.
    Extensive experience influencing and leading a multifaceted senior team and influencing change.
    Strong communication skills including verbal, non-verbal cues, written skills, and the ability to listen.
    Strong judgement and decision-making skills and ability to handle and resolve problems.

    Apply via :

    safaricom.taleo.net

  • Service Availability Engineer (Container Management) Contractor 


            

            
            Service Availability Engineer (DBA) Contractor 


            

            
            Director FTTx

    Service Availability Engineer (Container Management) Contractor Service Availability Engineer (DBA) Contractor Director FTTx

    Description

    We are pleased to announce the following Contract Opportunity within Digital IT department in the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Reporting to the Manager Service Availability, the position holder will be responsible for system planning, deployment, monitoring and administration of Linux, Windows, VMware, RHEV, container management, Open stack and storage systems.  This includes general system administration tasks, software and hardware installations, system configuration, backups, system monitoring, performance tuning, troubleshooting, skills transfer, internal customer management, configuration management and documentation.

    Job Responsibilities

    Responsible for ensuring all Microservices, other Container Services and all container Platforms are running optimally.
    Responsible for interfacing with application development teams to support applications fit within the container infrastructure with scalability, reliability and security designed and implemented from the onset.
    Responsible for building, maintaining and supporting high-performance, fault-tolerant, scalable and distributed container management systems.
    Responsible for automation of infrastructure at massive scale to support scaling of digital services.
    Monitoring of container management systems performance for potential bottlenecks, identifying possible solutions, and collaborating with the application development teams to implement those fixes.
    Working closely with the customer – application teams internal to Safaricom, to drive adoption of the container solutions and to assist the teams in coming up with the best approach for their migrations, including architecture evaluation, setting up orchestration for application deployments. Guiding development teams on best practices to containerize applications.
    Proactively building and implementing monitoring services, including end to end monitoring, scripting and automation, modern tooling and maintenance software. Use of AI and Machine learning to perform log analysis and create predictive models that will assist in identifying potential failures.
    Providing software-related operations support, including managing level two and level three incident and problem management
    Creating prototypes, designing and building modules and solutions in an iterative agile cycle, develop, maintain, and optimize the business outcome
    Developing and executing automation scripts and maintenance jobs
    Managing incidents as level two and level three support diagnosis and troubleshooting of technical issues and review solutions proposed to resolve ensuring the MTTR is met across all domains.

     Qualifications

    Degree in computer science/Information Technology or Engineering,
    3+ years’ experience in infrastructure support in an environment with mixed Windows, Linux and UNIX server environment
    Certification in VMware (VCP), Linux, Kubernetes, Cloud solutions and DevOps tools.
    Experience with Configuration Management and Automation E.g. Chef, Ansible, puppet and Terraforms.
    Good working knowledge of high availability environments with clustering and distributed storage technologies.
    Experience with Container/PaaS orchestration/management platforms such as Kubernetes, OpenShift and others.
    Extensive knowledge of enterprise Linux Server Operating Systems such as RHEL/ CentOS, Ubuntu.
    Good understanding of System Administration Techniques – e.g. OS Performance, Windows, Virtualization, Linux enterprise, server hardware and storage.
    Strong oral, written, interpersonal communication and leadership skills
    Programming skills in preferably python
    Experience with managing the development lifecycle for agile software development projects.
    Good understanding of build tools, CI/CD, Devops and Agile principles
    Experience working in a multi tenancy environment.
    Experience in documentation

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Agile Programme Management Office (APMO) Manager: M-Pesa Africa

    Agile Programme Management Office (APMO) Manager: M-Pesa Africa

    Description

    M-Pesa Background:

    M-Pesa, is a pioneer and global market leader product and team in mobile money. From starting in 2007 as a convenient means by which the unbanked and underbanked can make digital payments, M-Pesa has now grown to offer over 40 million customers’ in 7 Markets financial services, enterprise, merchant and retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.

    We have an exciting career opportunity for an Agile Programme Management Office (APMO) Manager in M-Pesa Africa within Mobile Payments Solutions Department.

    Role Overview:

    As part of the APMO team, the successful applicant will be jointly responsible for supporting a large 100+ portfolio of existing waterfall projects and a building portfolio of agile products, and to ensuring all governance standards are maintained across M-Pesa’s development & delivery programmes.

    The APMO team provides support for the M-Pesa team in areas of governance including management of assurance, compliance, project planning and progress reporting, resources, budgets, meetings, communications, change management, risks and issues, documents, processes, and process improvements.

    The organisation is embracing Agile and SAFe methodologies and processes. The APMO team members will act as change agents in building out the new capabilities.

    The successful candidate will be capable of supporting the existing team and/or building the new SAFe Agile capabilities.

    Detailed Role Description

    To provide APMO support for all M-Pesa waterfall and agile teams. For waterfall teams, continue to maintain existing standards and further optimise governance. In both waterfall and agile teams actively support the rollout of process improvements.

    For SAFe & Agile teams, design and roll out the new governance & standards, build out the APMO & Lean Agile Centre of Excellence (LACE) and develop and roll out transformation plans.

    At the portfolio level, support the senior management team in strategic planning and budgeting cycles, training & coaching, developing roadmaps; running planning events, tracking project execution, and managing agile governance & standards.
    At the programme and team levels, support the teams in setting up squads correctly, training & coaching, running PI events, managing Jira & portfolio Jira, and managing agile governance & standards.

    Key Responsibilities

    Provide APMO support to the M-Pesa organisation. A part of a team the areas of work include:

    Managing the governance model.
    Implementing process improvements.
    Portfolio planning support.
    Maintaining roadmaps and progress reports.
    Status & compliance reporting.
    Resource management.
    Managing quality gates.
    Document management and SharePoint.
    Risk/Issue and escalation management.
    Dependency management.
    Budget management.
    SharePoint management.
    Waterfall and agile processes, standards.
    Jira database management.

    Qualifications

    Bachelor’s degree required. A Master’s degree in a related field preferred.
    Certification in one or more: Prince2, PMP, Scrum, Kanban, SAFe, and Advantage Agile Project Management Qualification.
    Over 5yrs experience in managing waterfall & agile product developments in a PMO management capacity.
    Jira experience and database management expertise a great advantage.
    Results-driven self-starter
    Excellent verbal and written reporting skills. Preparation and presentation to the Executive level.
    Solid Microsoft Office user skills.  Strong Excel design skills an advantage
    Experience in business transformation and process implementation is highly desirable.

    If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your updated resume.Deadline 4th November 2020Persons with Disabilities (PwD) and Female candidates are highly encouraged to apply.

    Apply via :

    safaricom.taleo.net

  • Digital Product Manager

    Digital Product Manager

    Description

    We are pleased to announce the vacancy for Digital Product Manager within Enterprise Business Solutions within Enterprise Business Unit. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Detailed Description

    Reporting to Senior Manager- Cloud and Security Portfolio, the position holder will be responsible for ideation, propositions development and commercial viability of all IOT propositions in support of Safaricom Business IOT services strategy in the Enterprise Business Solutions team of the Enterprise business unit. The individual will be responsible for identifying market size, preparation of business plans, and assists in pricing recommendations for the defined product and service portfolio.

    Job Responsibilities

    Develop and deliver the strategy and roadmap for the IOT services and products portfolio.
    Management of full product lifecycle using the agile approach for IOT  portfolio including products rationalization and performance review that leads to enhancements of existing products and retirement/replacement of products that are neither profitable nor delivering retention and brand equity values for the business.
    Create and manage winning partnerships with key stakeholders including Technology and service vendors, commercial partners and internal support teams to create and deliver end-to-end innovation value chains for enterprise customers.
    Stays updated on relevant industry, technology and market trends and combine this with a needs analysis at prospective customers and market segments to identify winning propositions that deliver to the business unit objectives of revenue, retention and innovation KPIs.
    Coordinate with the marketing and commercial teams to Identify, develop, and evaluate Go to market strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
    Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on investment and profit-loss projections. Coordinate with the commercial teams on development of pricing strategies, balancing firm objectives and customer satisfaction.
    Enable excellent operations by optimizing internal processes for product development and using the agile methodology, customer journeys and all other operations required to deliver set targets and objectives.

    Qualifications

    Job Requirements

    Bachelor’s Degree from a recognized university preferably in commercial and technology fields. 
    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    Experience in ICT projects management. Certification by a recognized professional body will be an added advantage
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    Excellent written and verbal communication skills coupled with good listening and critical reasoning skills.
    Excellent presentation skills to unpack technologies to meet customer requirements.

    Apply via :

    safaricom.taleo.net