Jobs Kenya

Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

  • Analyst; Cyber Security Operations Software Developer

    Analyst; Cyber Security Operations Software Developer

    DESCRIPTION
    We are pleased to announce the following vacancy in the Cyber Security Department within the Corporate Security division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
    Reporting to the Senior Manager – Managed Security Services, the successful candidate will lend support in Cyber threat detection, working in 24/7 shifts, providing eyes-on-the-glass service for Managed Security Services, performing real-time monitoring and identification of security incidents. He/She will help identify suspicious activity, open incident investigation tickets and escalate any key concerns to Level 2/3 for additional analysis & communication.
    Key Responsibilities:

    Work in 24*7 shifts performing real time monitoring of security alerts generated by various security tools deployed by Safaricom
    Serves as a primary point of contact for reporting potential security incidents
    Validate, classify and open tickets for security incidents
    Analyze and assess security alerts and escalate to Level 2/3 analysts for further investigations and communication
    Document security incidents as identified by the case management process
    Provide feedback on enhancing the operations of the cyber security operations Centre
    Respond to generated security alerts within the time window as defined in procedural SLAs
    Pick out potential intrusions from seemingly benign sets of audit logs or security alerts
    Triage (primary investigation) of detected security alerts and make necessary escalation decisions
    Escalation to appropriate teams, follow ups and provide assistance during remediation

    QUALIFICATIONS

    Bachelor’s degree in Electrical Engineering/Computer Science/IT Security/Information Technology
    Minimum of 1 year System Security experience – in Penetration Testing and Vulnerability Assessments, IDS/Firewalls/VPN administration, Content Filters, Security Scanning tools, Network and Systems Administration.
    Minimum of 1 year focused Security experience in Incident Management/Intrusion Analysis/Reverse Engineering. Knowledge of common SIEM solutions, the purpose of them and an understanding of how they work
    Knowledge of common network protocols such as TCP/IP, HTTP, DNS, etc.
    Experience with Microsoft Windows and *NIX operating systems is required.
    Knowledge and/or experience with common security tools such as anti-virus, Intrusion Prevention Systems and Firewalls is an added advantage
    Working knowledge of these technologies or domains will be an added advantage: Cloud Technologies (Cisco UCS, EMC and VMware), CMS (Joomla, WordPress and PHPBB), Apache, PHP, cPanel and ModSecurity.
    Knowledge and/or experience with Relational Database Management Systems (RDBMS) – Oracle, MS SQL, My SQL, Pervasive SQL is an added advantage
    Good communication and presentations skills are required
    Enthusiasm, curiosity, thirst for knowledge and passion for the job is required

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    Use the link(s) below to apply on company website.  

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  • Manager; Competition

    Manager; Competition

    DESCRIPTION
    We are pleased to announce the following vacancy in the Regulatory & Public Policy department of the Corporate Affairs division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Posting Description                     
    Reporting to the Head of Department – Regulatory & Public Policy, the Manager, Competition will be expected to provide day-to-day advisory and support services in relation to competition matters in the telecommunications sector in order to help shape the business’s long-term strategy and commercial policies.  The Manager, Competition will also manage and monitor compliance in line with competition legislation.
    Job Responsibilities                

    To interpret Legislation/Regulations and prepare detailed opinions/ legal advice for Safaricom on local and global competition matters.
    Being able to provide analysis and interpreting essential costing and pricing fundamentals.
    Ability to analyze the issues to consider when establishing a pricing strategy, including the legal and regulatory constraints that can affect pricing decisions.
    To interpret and prepare detailed advisories for Safaricom on the company’s options for compliance with regulatory and license requirements as applied from time to time by relevant regulators.
    To review and provide advice to Safaricom on emerging competition trends in the global telecommunications industry and provide guidance on how to navigate these matters.
    Embedding an effective competition compliance programme throughout the business by partnering with a wide range of cross-functional teams to coordinate and implement the compliance program and initiatives.
    Working within a team to respond to any competition queries or matters raised by relevant regulators.
    Representing Safaricom’s position at relevant forums related to the role.
    Forging and managing relationships with key stakeholders within the competition universe.
    Developing best practice metrics for Safaricom while benchmarking with external markets in competition management.

    QUALIFICATIONS

    Degree in Economics, Business, Commerce or related business-related discipline from a recognized University. An MBA is an added advantage.
    5+ years’ work experience in the Telecommunications or affiliated industry in a similar role
    Strong exposure in a regulatory, competition authority or oversight role.
    Demonstrable awareness of local and global market activity with knowledge of trends and patterns in competition policy.
    Deep understanding of the Safaricom’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
    Good grasp of competition regulations in Kenya and globally
    Proven ability to influence at senior levels, particularly in dealing with internal and external senior executives on a range of issues
    Strong team player and excellent report writing, interpersonal skills and presentation skills

    Apply via :

    safaricom.taleo.net

  • Engineer – Fixed Technical Support Engineer – Fixed Customer Support

    Engineer – Fixed Technical Support Engineer – Fixed Customer Support

    DESCRIPTION
    We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
    Detailed Description
    Reporting to the Manager – Fixed Customer Solutions: Technical Support, the position holder will provide support and maintenance of all passive and active components of FTTX network.
    Roles and Responsibilities

    To be a Single Point of Contact for Safaricom Fiber infrastructure Faults and Ensuring restorations are done to the original build specification.
    Providing Excellent Customer Experience by scheduling visits to resolve service issues for FTTH customers and ensure the contractors adhere to stipulated code of conduct at customer premises.
    Performing Network acceptance according to agreed Guidelines and checklist following the Delivery Milestones for Provisional, Operational and Final acceptance.
    To offer Fault Diagnosis, Prioritization, Oversee the resolution process, verify service restoration and provide root cause analysis of failure.
    To give Monthly preventive maintenance reporting and scheduling regular inspection of fiber and PM activities together with contractor.
    Analysing the risk and Propose Fiber Relocation Plans in case of Road, water & sewerage expansion, Power Utilities, new building facilities and checking for Geological changes that will affect the current locations of fiber.
    Ensuring fiber network Resiliency and availability by Performing and documenting disaster recovery tests.
    Ensuring all maintenance works is done according to Safaricom Health & Safety policies and change Management process.
    Providing spares and materials forecast for maintenance works and overseeing Spare’s usage and availability in correct specification, Quantity and storage.
    Performing regular on ground Audits to maintain accurate database and NQMs on Fibre routes, Duct Usage, Manholes, cable usage, fiber cores utilization and labelling.
    To provide proper Supplier management to ensure lower MTTR through temporary restoration to bring up service within SLA and close on Permanent restoration.
    Working closely with Fiber Planning and implementation teams on new fiber works in the Region and Confirm the As-built network is per the work package.
    Managing spend associated with Maintenance projects by developing Opex savings initiatives.
    To act as the Safaricom representative in the Region towards the general public and local authorities (County Governments, KENHA, KURA, Railway) Landlords and other 3rd parties in managing permits and right of ways.
    Liaising with Safaricom Security teams in apprehending vandalisms.
    Safaricom Security teams in apprehending vandalisms.
    Ensure availability of devices and services on the GPON access network.
    Participate in projects as assigned
    Core IP transport and access network support and optimization
    Perform BNG, OLT node and service integration and acceptance
    Network topology documentation and improvement
    Inventory management of devices, tools and IP parameters (addresses and Vlans)
    Process documentation and improvement.
    Track QOS affecting parameters e.g., utilization and latencies on the core transport and access networks.
    24/7 support for core IP transport and enterprise networks

    QUALIFICATIONS

    BSc in either Electrical & electronics engineering, Computer Science, Information Systems or telecommunication engineering.
    3+ years of direct IP transport Network Support or planning experience in a busy Service Provider environment
    CCNP/CCIP certification required and CCIE certification desired.
    Hands on experience in troubleshooting IP networks required.
    Strong skills and experience with IP routers and switches. Extensive knowledge of IP Routing and IP routing protocols (OSPF, ISIS, EIGRP, and BGP).
    Knowledge of QoS techniques and hands experience of implementing MPLS services.
    Conversant with IPv4, IPv6 Addressing Schemes, Variable Length Subnet Masking (VLSM), VLANs, IP QOS, Triple play services)

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    Use the link(s) below to apply on company website.  

    Apply via :

  • M-Pesa Africa – Merchant Credit Product Manager

    M-Pesa Africa – Merchant Credit Product Manager

    We are pleased to announce the subject career opportunity within Commercial (M-Pesa Africa) reporting to the Credit & Savings Product Manager.
    Role Description
    M-Pesa, is a pioneering fintech business and global market leader in mobile money. From starting in 2007 as a convenient means by which the unbanked and underbanked can make digital payments, M-Pesa has now grown to offer >40 million active customers financial services, enterprise, merchant, and retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.
    The Commercial Team works with the M-Pesa leadership across our 7 OpCos to co-create the product strategy, drive thought leadership, design new products, and features, set commercial priorities with the engineering teams, and lead business development for strategic multi-country partnership opportunities.
    M-Pesa is now making strides to strengthen its offering to businesses in our operating countries, making it easier for them to get onboarded and to accept M-Pesa payments across channels, including in-store payments, online payments, and payments through social media. One of our hypotheses is that offering merchants’ credit will be an important driver for them to accept M-Pesa over cash.
    Why this role is tailored for you
    You’ll be able to horn your skills in business case development and prioritizing product roadmap across different markets.
    Exposure to C-suite and executive level to influence and execute the plan.
    Key Role Responsibilities
    Champion Financial Services Product Strategy & Execution

    Build business cases for different financial services for merchants (credit, savings & collaborate with leads for insurance & wealth management)
    Help drive & prioritise the merchant financial services roadmap incorporating industry and customer research and feedback from launch to evolve product offerings
    Be a customer advocate; ensure the voice of customers across different segments is central to new product development
    Rally local product creation colleagues to drive timely results – developers, business analysts, architects, delivery managers, operations support, etc.

    Business Development

    Support business development through your product knowledge with relevant 3rd parties, e.g. banks, MFIs etc, to help negotiate key commercial and product terms. Local markets and business development leads will have primary accountability.

    Focus on execution of Financial Service releases to drive revenue

    Work with M-Pesa Africa and local regulatory teams to give inputs needed to drive regulatory approvals for product releases
    Collate, analyse and share data from product performance to improve on market execution and support MPA refine platform capabilities
    Review market go-to-market plans and proactively support them to drive execution.

    Build “trusted advisor” relationship with M-Pesa markets

    Convene, document, and share best practice between markets to stream-line launches, e.g. map business processes, T&C’s, customer care training

    QUALIFICATIONS
    Apply if you have:

    Bachelor’s degree required, a Master’s degree in a related field preferred
    Over 3 years of professional experience, ideally either with payment acquiring or at a bank or other financial services business.
    Demonstrated understanding of basic principles of building business cases
    Experience in product management; especially within agile methodology
    Demonstrated commercial acumen with analytical bend of mind
    Strong knowledge of mobile money, fintech and financial services
    Ability to engage and influence C-suite executives-good communicator
    Understanding of the regulatory environment and future direction of regulatory environment across Africa

    We are happy if you have:

    Contagious passion for, and commitment to driving mobile money growth and innovation
    Expertise in designing digital user experiences

    What you can expect from us:

    We believe in a fair and robust interview process
    We have a robust flexible total reward scheme
    Dedicated support and mentoring/coaching
    Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

    Note to Applicants
    As part of our recruitment process we will request the below documentation which will be required as soft copies at a later stage of the process.

    An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
    Scanned copy of certificate of good conduct from the CID (Less than 1 year old) – Applicable to Kenyans Only
    Scanned copy of certificate from Credit Reference Bureau (CRB) – Applicable to Kenyans Only
    Scanned copy of University Certificate
    Scanned copy of your National ID / Passport-Legal Form of Identification

    Apply via :

    safaricom.taleo.net

  • Senior Security Infrastructure Officer Tech Lead – Enterprise Integration, Order Management & Contact Center systems Business Intelligence and Analytics Developer – (21000160)

    Senior Security Infrastructure Officer Tech Lead – Enterprise Integration, Order Management & Contact Center systems Business Intelligence and Analytics Developer – (21000160)

    DESCRIPTION
    We are pleased to announce the following Position in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Description
    Reporting to the Lead Infrastructure and Cloud Support, the successful candidate will implement and ensure compliance to Safaricom Information Security Policy and Vodafone Cyber Security Baseline Program requirements. He or she will work closely with Cyber Security Department to drive remediation and compliance to requirements around; patching, management of technical vulnerabilities and minimum-security baselines around IT (cloud) Infrastructure, Container Platforms, Database Systems across all DIT segments.
    Key Responsibilities:

    Analyzes security issues, determine cause, impact and identify appropriate corrective actions needed to eliminate, reduce or prevent.
    Articulates risk and impact to IT leaders to convey the urgency and need to remediate security compliance requirements, vulnerabilities, cyber threat action notices (threat intels) commensurate with the risk it presents.
    Work with DIT operational teams to prioritize, test and implement remediation activities with a target of zero impact to services.
    Ensure effective management of Technical Vulnerabilities as per policy requirements (and status reports from Cyber Security) and closure within stipulated SLAs.
    Ensure effective management of the patching process for windows (quarterly), Linux/Unix servers and applications within stipulated SLA.
    Coordinate and maintain the required level of security configurations and compliance including ensuring that ALL critical assets are sending logs to the Cyber Defence Center for 24*7 monitoring.
    Build effective relationships with key stakeholders who own and support IT infrastructure, applications, processes, and operations.
    Gain commitment from stakeholders to implement recommended and agreed information security controls.
    Make and keep commitments, demonstrating both reliability and integrity.
    Excellent communication, report writing, presentation skills required.
    Enthusiasm, curiosity, thirst for knowledge and passion for the job is required
    Analytical Thinking.
    Customer Obsessed.
    Team spirit.

    QUALIFICATIONS

    Degree in Electrical Eng/Computer Science/information Technology.
    Certifications in either CEH, CISA, CISM or any other information security related course.
    At least 1 years’ experience in Microsoft, Linux or Unix Operating Systems administration.
    At least 1 years’ experience with Relational Database Management Systems (RDBMS) – Oracle, MS SQL, My SQL, Pervasive SQL.
    Knowledge and/or experience with security vulnerability assessment, minimum security baseline standards.
    Good communication and presentations skills
    Enthusiasm, curiosity, thirst for knowledge and passion for the job
    Good communication skills and team player.
    Report writing skills. Analytical Thinking. Customer focused.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • M-Pesa Africa – Digital Product Manager

    M-Pesa Africa – Digital Product Manager

    Description
    We are pleased to announce the subject career opportunity within Commercial (M-Pesa Africa) reporting to the Principal Digital Manager.
    Role Description
    M-Pesa, is a pioneering fintech business and global market leader in mobile money. From starting in 2007 as a convenient means by which the unbanked and underbanked can make digital payments, M-Pesa has now grown to offer >40 million active customers financial services, enterprise, merchant, and retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.
    The Commercial Team works with the M-Pesa leadership across our 7 OpCos to co-create the product strategy, drive thought leadership, design new products, and features, set commercial priorities with the engineering teams, and lead business development for strategic multi-country partnership opportunities.
    We are looking for a Digital Product Manager to help us build and scale the Largest number one Fintech Platform and Digital Ecosystem in Africa with our talented product team.
    Over the last 12 months, our product team has built apps across 5 markets and is aiming to launch more to our 47million M-Pesa customers.
    Why this role is tailored for you
    You’ll be working on the goals, strategy, and delivery defining the way millions of people interact with M-Pesa daily.
    As the Digital Product Manager, you are the mini CEO of the Product and will work closely with leadership to implement the product roadmap.
    Key Role Responsibilities
    As an experienced professional in Digital Product Management you’ll be:

    Work autonomously through the product backlog while making sure that features get delivered quickly and efficiently, following the SAFe Agile methodology
    Take a significant user need, or pain-point and figuring what the product might be
    Collaborate with teams across M-Pesa to align plans, unblock development, and communicate changes with customers
    Track and monitoring your features’ performance and functionality after launch to iterate and improve on them
    Co-develop launch and go to market plans with local teams to drive uptake and engagement
    Drive commercial rationalisation of roadmap, features and utilising partnerships through influencing and negotiation
    Coordinate across complex dependencies to go from idea to successful launch
    Develop the product roadmap, incorporating research to create a transformative product

    Qualifications
    Apply if you have:

    Bachelor’s degree required, a Master’s degree in a related field preferred
    Over 3 years of professional experience in Digital Product development and commercialisation of new and existing products in an agile environment
    Demonstrated experience delivering a Digital app and involvement in continuous improvement of the App
    Led squads that deal with ambiguity every day from development to user experience design
    Demonstrated commercial acumen and research capabilities
    Experience negotiating commercial agreements with 3rd parties
    Ability to engage and influence C-suite executives
    Understanding of financial services/ mobile regulatory environment across Africa

    We are happy if you have:

    Prior experience in banking, payments, finance, or customer-facing products
    Expertise in designing digital user experiences

    What you can expect from us:

    We believe in a fair and robust interview process
    We have a robust flexible total reward scheme
    Dedicated support and mentoring/coaching
    Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

    Apply via :

    safaricom.taleo.net

  • DevOps Full Stack Engineer

    DevOps Full Stack Engineer

    DESCRIPTION
    We are pleased to announce the following Position in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
     Brief Description
     Reporting to the DIT Operations Manager, the position holder will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, security and capacity planning.
    Key Responsibilities 

    Building software to help operations and support teams. This entails proactively building and implementing services, including end to ed monitoring, scripting and automation, modern tooling and maintenance software
    Providing software-related operations support, including managing level two and level three incident and problem management
    Creating prototypes, designing and building modules and solutions in an iterative agile cycle, develop, maintain, and optimize the business outcome
    Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables against user and technical story acceptance tests
    Performing peer reviews, collaborating with architects and other developers to produce “just enough” design, and ensuring that enough technical documentation and training is provided for reference and operational support
    Documenting “tribal” knowledge and constant upkeep of the playbooks and runbooks to ensure teams get the information they need right when they need it.
    Managing technical debt as part of daily activities
    Developing and executing automation scripts and maintenance jobs
    Conducting peer reviews and maintaining coding standards
    Managing incidents as level two and level three support
    Managing problems as level two and level three support
    Estimating user and technical stories to help inform and prioritize backlog
    Designing modules according to user stories, UX/UI designs, and technical stories
    Developing solutions according to module designs and deploy using delivery pipeline
    Developing and execute unit and integration tests; support testing against user and technical story acceptance tests

    Reviewing design and architecture to guarantee service availability, performance and resilience
    We are pleased to announce the following Position in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
     Brief Description
     Reporting to the DIT Operations Manager, the position holder will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, security and capacity planning.
    Key Responsibilities

    Building software to help operations and support teams. This entails proactively building and implementing services, including end to ed monitoring, scripting and automation, modern tooling and maintenance software
    Providing software-related operations support, including managing level two and level three incident and problem management
    Creating prototypes, designing and building modules and solutions in an iterative agile cycle, develop, maintain, and optimize the business outcome
    Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables against user and technical story acceptance tests
    Performing peer reviews, collaborating with architects and other developers to produce “just enough” design, and ensuring that enough technical documentation and training is provided for reference and operational support
    Documenting “tribal” knowledge and constant upkeep of the playbooks and runbooks to ensure teams get the information they need right when they need it.
    Managing technical debt as part of daily activities
    Developing and executing automation scripts and maintenance jobs
    Conducting peer reviews and maintaining coding standards
    Managing incidents as level two and level three support
    Managing problems as level two and level three support
    Estimating user and technical stories to help inform and prioritize backlog
    Designing modules according to user stories, UX/UI designs, and technical stories
    Developing solutions according to module designs and deploy using delivery pipeline
    Developing and execute unit and integration tests; support testing against user and technical story acceptance tests
    Reviewing design and architecture to guarantee service availability, performance and resilience

    QUALIFICATIONS

    Master’s or bachelor’s degree in Computer Science, Information Systems, Business Administration, or other related field
    Three to five years of work experience in programming and /or systems analysis applying agile frameworks
    Experience working with agile methodologies, such as Scrum, Kanban, XP, LSD, and FDD
    Experience working with multiple programming and markup languages, such as Android, IoS, HTML, CSS, JavaScript, Java, Ruby, SQL, XML, JSON, YAML, and Python, and paradigms such as object-oriented-, even-driven-, procedural-, functional-, and declarative programming
    Strong knowledge of software architecture principles
    Experience working in cloud-native environments
    Professional experience and knowledge of the Telecommunications industry preferred
    Certified Scrum Developer (CSD) preferred
    Competency in UX/UI principles and practices preferred

    Apply via :

    safaricom.taleo.net

  • Fixed Consumer Technical Lead Senior Officer; Monitoring and Evaluation

    Fixed Consumer Technical Lead Senior Officer; Monitoring and Evaluation

    Description
    We are pleased to announce the following Position in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Description
    Reporting to the Consumer IT Lead, the position holder shall provide leadership in driving delivery of Consumer Business Unit projects using Business Doman and IT knowledge. Leading a team of Architects and Business Analysts, as well as virtual IT delivery teams to implement Consumer Fixed (Home Fibre) propositions. Break down complex requirements into simple trackable tasks. Be committed to high quality and delivery on time.
     Key Responsibilities

    Responsible for all Domain business projects by resourcing and leading virtual teams across IT
    Responsible for delivering 95% of the projects on time
    Responsible for ensuring project stability within max 48 hours
    Ensure agile is implemented in at least 50% of the projects
    Maintain an accurate registry of all business projects  with various statuses and ensure business teams are appraised at all times
    Agree with business product leads & PMO on projects KPI’s, milestones and timelines
    Attend business strategy meetings to ensure IT is aligned with business needs
    Regular team and one-on-one engagements
    Build the team skillset according to the fit for future program
    Team performance management
    Provide budget inputs for business solutions.
    Attend BU strategy sessions
    Weekly Delivery reporting to BU HoDs and Senior Managers on the status of their deliverables
    Responsible for gathering, detailing and documenting all business requirements
    Ensure sensible consensus is reached for all requirements/specifications and help business, IT, CXX, Revenue Assurance and test leads to have the same mutual understanding
    Ensure test plans cover all aspects of Business Requirements and existing business rules
    Responsible for Solutions Design to meet business requirements and non-functional requirements
    Drive reuse on all technical and business functionality designed and no duplication of business components
    Collaboratively oversee the development/configuration of solutions as per agreed designs
    Provide solution architecture input into all new system tenders

    Qualifications

    Degree in Science/computer science/Engineering/Business related.
    Certification in Business Analysis & Agile Project Management will be an added advantage
    Strong business acumen and mindset – with bias to Consumer and Sales domains
    5+ years of software development experience in a busy IT development environment, 2 years of which must include experience in Business Analysis and Systems design.
    3+ years’ Experience in Technical Leadership of large IT projects
    Team player who is skilled at building up and managing stakeholder relationships successfully
    Ability to persuade stakeholders and to champion effective techniques through delivery.
    Ability to drive initiatives without any formal authority in an ambiguous environment

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Financial Services IT Lead

    Financial Services IT Lead

    We are pleased to announce the following Position in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Description
    Reporting to the Director – Digital IT, the position holder will provide leadership to all Senior IT professionals and technology related work within Consumer Business and Cluster. Ensuring the Cluster and Project objectives include architectural alignment with the Technology strategy.
    This role also counsels the Business Unit Head(s), Cluster Heads, Tech Tribe Leads and Product Teams on technology standards, governance, roadmap, architecture, devsecops and best practice. Shares ownership of targets with the Business/Cluster Lead and is responsible for the stewardship of IT Platform integrity and mid-term evolution and any other technical assets consumed by the Cluster/Tribes/Squads to enable the roadmap.
    Key Responsibilities

    Enabler of the Business Unit (BU)/Cluster/Tribe vision by leading the technical delivery which is aligned to the strategy, and business objectives;
    Responsibility for supporting the integrity, consistency and compliance with technical standards within the BU/Cluster (e.g. architecture and integration standards);
    Responsibility for facilitating the production of IT assets and maintenance of the mid-term road map for these assets consumed by the BU/Cluster/Tribes;
    Participates in defining the technical solutions of squads, providing knowledge and senior technical guidance;
    Coordinates architecture solutions between teams and facilitates resolution of potential differences between teams and interdependencies between platforms/systems;
    Ensures the technical consistency of solutions in the Business Unit/Cluster with the technical architecture;
    Defines the Business Unit technology roadmap (what is done first and what later);
    Supports the Cluster Lead in the creation of new tribes and defines the technical skills required to optimize delivery team effectiveness (e.g. skilled selection of required members and profiles);
    Participates in the quarterly assessment of Business Goals (KPI);
    Provides assessment of any IT implications with the Business/Cluster Lead;
    Facilitates and empowers teams in achieving high performances in solution delivery, ensuring quality standards are achieved.

    QUALIFICATIONS

    Master’s or bachelor’s degree in computer science or engineering
    Ten or more years of experience in IT Delivery, preferably in designing, building and managing large software factories
    Over 7 years of leadership responsibilities in large delivery organizations, managing cross-functional teams and/or organization-wide programs, influencing senior-level management and key stakeholders effectively within complex context
    7+ experience in software delivery management
    Project Management and Agile Certifications
    Extensive experience in IT strategic planning, organization design and development
    Extensive experience in establishing agile principles and processes within large engineering organizations
    Solid technical background, with hands-on experience in automated; agile environments delivering infrastructure; monitoring and tooling to high-traffic web applications
    Professional experience and knowledge of digital and Telecommunications industries strongly preferred

    Apply via :

    safaricom.taleo.net

  • Head of Enterprise Architecture Lead; Big Data & CVM Tech Delivery Channels IT Lead

    Head of Enterprise Architecture Lead; Big Data & CVM Tech Delivery Channels IT Lead

    DESCRIPTION
    We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
    Reporting to the Director; Information Technology, the role holder is responsible for designing architecture at enterprise level to ensure business strategy and technology trends are implemented in Safaricom technology. This role is accountable for the development of technology principles, standards and patterns that are highly reusable across multiple enterprise solutions. The role will also lead design and architecture reviews of significant technology projects. The role holder will collaborate with business and technology teams as well as external stakeholders to set direction to achieve modern, open standard and simple architectures.
    Key Responsibilities:

    Manage target architecture vision and roadmap in alignment with Safaricom strategy.
    Oversee and lead the design, development, and deployment of enterprise architecture practices, standards, frameworks and patterns.
    Scout and test new technologies and vendors to enable innovation and identify technical enablers.
    Build, recruit, retain, manage and develop a world-class digital architecture team and organization
    Provide thought leadership on foundational enterprise architecture and IT strategy best practices and disruptive technology trajectory and implications.
    Defines technical development priorities for talent, identifying training needs and opportunities.
    Analyze technology industry and market trends and determine potential impact on business. Recommend technology direction and/or adjustments to incorporate in the business plans.
    Oversees the evaluation and selection of hardware and software product standards.
    Develop and maintain a comprehensive technical blueprint of the team’s services, creating solution options that align IT services with business sponsor’s missions, goals and objectives with consideration of both technical and non-technical implications and trade-offs.
    Oversee implementation of solution architecture by producing blueprints that guide the development and implementation of business solutions across multiple projects, providing direction to technical teams during project delivery and ensuring implementations support technology and business roadmaps.
    Develop and maintain the technology roadmap for assigned area, collaborating with business and IT partners to ensure that the roadmap creates business value with technically sound solutions and seeking out opportunities to apply technical innovations to customer needs.

    QUALIFICATIONS

    Master’s or bachelor’s degree in software engineering, or any other related field
    Minimum ten years of experience in systems architecture, solution design and solution implementation.
    Minimum eight years of experience in a project lead role, either managing or advising small to medium project teams.
    Five or more years of business experience in strategic and operations planning and/or business analysis
    Extensive experience in IT strategic planning, organization design and development
    Experience in leading large architecture teams operating and influencing effectively across the organization and within complex contexts
    Experience in business capability modelling and technical and solution architecture development in a digital business context
    Experience in working in complex IT environment, layered solutions and designs, diverse technical configurations, multiple technologies and processing environments.

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