Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

  • Lead – Technology & Digital Talent Acquisition – (21000337) 

Senior Manager – Talent Acquisition and Management

    Lead – Technology & Digital Talent Acquisition – (21000337) Senior Manager – Talent Acquisition and Management

    DESCRIPTION
    We are pleased to announce the following vacancy in the Acquisition, Talent and Capability team within the Resources division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Posting Description                     
    Reporting to the Senior Manager – Talent Acquisition and Management, the individual will lead the provision of Technology and Digital talent sourcing and acquisition services for the Technology/Digital Teams in liaison with the HRBPS, including but not limited to talent scouting, assessment, coaching of hiring teams and managing placement processes.  Implement a resourcing approach that attracts & retain digital ready and techy talent for an agile organization.  Ensure customer obsession and diversity in the recruitment process end to end and deliver a seamless candidate experience.
    Job Responsibilities                 

    Consult with the business to support targeted attraction strategies for relevant business area based on the business drivers/strategy, research and analysis.
    Lead and coordinate end-to-end talent acquisition services including being accountable for proactively communicating and updating key stakeholders
    Proactively work with HRBP’s to systematically identify and analyze business workforce requirements and deliver on gaps
    Initiating, managing & delivering various recruitment reports, analysis and dashboards on a periodic basis.
    Talent mapping and function specific database of ready now candidates for critical roles -reducing  time and effort spent on the identification and recruitment of talent

    QUALIFICATIONS

    Degree in Human Resource Management with (HND) Higher National Diploma in Human Resource Management or a Technical Degree with Resourcing experience
    Over 5 years work experience in a busy Talent Acquisition environment in a large Technology  organization will be key
    Understanding Agile Foundations
    Certification in psychometric testing preferably SHL
    Experience working with ability tests for assessing digital talent e.g. Codility, Hacker Rank etc.

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    Use the link(s) below to apply on company website.  

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  • SM-Pesa Africa: Manager – Information Risk & Business Continuity.

    SM-Pesa Africa: Manager – Information Risk & Business Continuity.

    M-Pesa Africa: Manager – Information Risk & Business Continuity – (21000327)
    We are pleased to announce the subject career opportunity within Risk & Compliance (M-Pesa Africa) reporting to the Head of Risk & Compliance.
    Role Description

    The position is responsible for assuring oversight on Information Risk by implementing a comprehensive programme to assess and mitigate current and emerging risks that impact the integrity, availability, accountability and confidentiality of information assets and the information environment in accordance with compliance and regulatory requirements.
    Coordinate and facilitate all business contingency planning activities. The person who fills this position is expected to interact with the critical business units and support divisions for the purpose of planning, directing, controlling, and maintaining the Business Continuity Management System.

    Key Role Responsibilities

    Review and ensure adequate policies are implemented to manage Information risk across the company
    Provide guidance in the interpretations of current policies related to specific situations as they arise
    Perform risk assessments on new products and services – waterfall and agile delivery.
    Perform risk assessments to support M-Pesa Africa entry into new markets.
    Conduct policy exception reviews
    Coordinate/facilitate enterprise information risk assessments at regular intervals to assess and track the health of information management across the company bi-annually
    Develop and embed appropriate Information Risk awareness initiatives across the business
    Offer specialist guidance & advisory to other business units for timely assurance of key / special projects
    Lead the design, implementation, operation and maintenance of the Business Continuity Management System including certification where applicable.
    Form a “centre of excellence” for business continuity management, for example offering internal management consultancy advice and practical assistance on redundancy and recovery matters throughout the organization and promoting the commercial advantages of managing business continuity risks more efficiently and effectively
    Assist business units with:

    Definition of Critical, time-sensitive functions that form part of the business continuity playbook
    Design, development, and documentation of work area (business function) business continuity plans.
    Coordination of development of business unit schedules for annual business continuity documentation maintenance and update, exercises, and independent review and validation.

    Develop and implement required policies, standards, procedures and guidelines to establish and maintain an effective Business Continuity Management system. As part of the leadership role, will conduct and ensure sign-offs are obtained where necessary of company wide Business Impact Assessments (BIA) and Risk Assessments.
    Recruitment, leadership and direction for a loose network of business continuity coordinators distributed throughout the organization
    Annual BIA and risk assessments conducted in accordance with the annual plan.
    Manage the Crisis Management Team

    Qualifications 
    Apply if you have:

    Bachelor’s Degree in Electrical Eng./Computer Science/ Information Technology (or equivalent) from a recognized university.
    Holder of at least one of the following certifications: CISA, CISM or CISSP
    Demonstrated knowledge of setting up a BCM framework and crisis management office is a must.
    Detailed knowledge of GSM and IT Networks is essential
    Minimum of 4 years proven working experience in the operational management of Information Systems / Information Security / Information Systems Audit role or proven experience in business continuity management.
    Business continuity certification training on ISO 22301 an advantage

    We are happy if you have:

    Good communication skills and team player.
    Knowledge of Agile ways of working.
    Project management skills, and proven task execution (getting things done). 
    Analytical Thinking.

    What you can expect from us:

    We believe in a fair and robust interview process
    We have a robust flexible total reward scheme
    Dedicated support and mentoring/coaching
    Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

    Note to Applicants

    As part of our recruitment process, we will request the below documentation which will be required as soft copies at a later stage of the process.
    An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
    Scanned copy of certificate of good conduct from the CID (Less than 1 year old) – Applicable to Kenyans Only
    Scanned copy of certificate from Credit Reference Bureau (CRB) – Applicable to Kenyans Only
    Scanned copy of University Certificate
    Scanned copy of your National ID / Passport-Legal Form of Identification

    Apply via :

    safaricom.taleo.net

  • Data Engineer

    Data Engineer

    DESCRIPTION
    We are pleased to announce the following vacancy in the Big Data and Business Analytics department within the Finance Division.  In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Description.
    Reporting to the HOD – Big Data and Business Analytics, the position holder will design, build and deliver on the big data platform which will serve as Safaricom’s single source of truth. The platform will be used to continuously deliver on Safaricom’s overall data analytics strategy. Safaricom is investing heavily in big data and this will be a truly exciting role in view of the organizations unique data set and position in this region.
    Role Responsibilities

    Design, architect and build solutions and tools for the big data platform
    Mediate and coordinate resolution of software project deliverables using agile methodology
    Develop pipelines to ingest data into the big data platform based on business demands and use cases
    Develop analytical platforms that will be used to avail data to end users for exploration, advanced analytics and visualizations for day-to-day business reporting
    Provide guidance and advise to technology teams on the best use of latest technologies and designs to deliver a best-in-class platform in the most cost-effective way
    Develop automated monitoring solutions to be handed over to support teams to run and operate the platform efficiently
    Automate and productionize data science models on the big data engineering platform
    Perform technical aspects of big data development for assigned applications including design, developing prototypes, and coding assignments.
    Build analytics software through consistent development practices that will be used to deliver data to end users for exploration, advanced analytics and visualizations for day-to-day business reporting.
    Plan and deliver highly scalable distributed big data systems, using different open-source technologies including but not limited to Apache Kafka, Nifi, HBase, Cassandra, Hive, MongoDB, Postgres, Redis DB etc.
    Code, test, and document scripts for managing different data pipelines and the big data cluster.
    Receive escalated, technically complex mission critical issues, and maintain ownership of the issue until it is resolved completely.
    Hands on to troubleshoot incidents, formulate theories and test hypothesis, and narrow down possibilities to find the root cause.
    Develop tools, and scripts to automate troubleshooting activities.
    Drive further improvements in the big data platform, tooling and processes.
    Upgrading products/services and applying patches as necessary.
    Maintaining backup and restoring the ETL and Reports repositories and other Systems binaries and source codes.
    Build tools for yourself and others to increase efficiency and to make hard or repetitive tasks easy and quick.
    Develop machine learning algorithms and libraries for problem solving and AI operations.
    Research and provide input on design approach, performance and base functionality improvements for various software applications.

    QUALIFICATIONS

    BS or MS in computer science or equivalent practical experience
    At least 2-3 years of coding experience in a non-university setting.
    Experience in Object Oriented development
    Proficient understanding of distributed computing principles
    Experience in collecting, storing, processing and analyzing large volumes of data.
    Experience with building stream-processing systems, using solutions such as Storm or Spark-Streaming
    Experience with various messaging systems, such as Kafka or RabbitMQ
    Experience with NoSQL databases, such as HBase, Cassandra, MongoDB
    Understanding of big data technologies:  Cloudera/MapR/Hortonworks
    Highly proficient in more than one modern language, e.g. Java/C#/NodeJS/Python/Scala.
    Experience with relational data stores as well as one or more NoSQL data stores (e.g., Mongo, Cassandra).
    Experience with building stream-processing systems, using solutions such as Storm or Spark-Streaming.
    Demonstrated proficiency with data structures, algorithms, distributed computing, and ETL systems.
    Experience with various messaging systems, such as Kafka or RabbitMQ.
    Good knowledge of and experience with big data frameworks such as Apache Hive, Spark,
    A working knowledge and experience of SQL scripting.
    Experience in deploying and managing Machine Learning models at scale is an added advantage.
    Hands on implementation and delivery of apache Spark workloads in an Agile working environment is an added advantage.

    Apply via :

    safaricom.taleo.net

  • Specialist – Enterprise Network Programmability 

Specialist – Enterprise IoT service 

IT Solutions Architect

    Specialist – Enterprise Network Programmability Specialist – Enterprise IoT service IT Solutions Architect

    Description
    We are pleased to announce the following vacancy in the TES Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Manager – Enterprise Network Programmability, the position holder will be responsible to design and implement Intent-based networking systems and enable network administrators to automate tasks.
    Key Responsibilities:

    Lead and champion Enterprise Edge network digitization activities as part of pedictive maintenances on the Enterprise Network.
    Lead and champion next generation connectivity e.g. SDN, 5G for Enterprise, IPv6.
    Lead and motivate the adoption of robotic process automation to eliminate repetitive linear activities to optimize deployment and maintenance processes.
    Automate Performance management to achieve service uptime targets.
    Automate and simplify configuration management of Enterprise Networks.
    Automate and simplify Enterprise Network order fulfillment processes to reduce billing time.
    Develop configuration management tools to reduce repetitive maintenance tasks including remote access management and site acceptance procedures.
    Employ Data science analytics tools to simplify and Analyze Enterprise Edge IP network logs to resolve and report running faults before they become service affecting.
    Lead Digital Empowerment of Customer facing teams to improve customer SLA and significantly reduce BAU escalations to Backend Infrastructure team.
    Lead agile collaboration activities with digital NOC team and participate in End to End EBU automation project squad.
    Optimize and monitor alerts on the Enterprise IP core and follow up on resolutions.
    Be a custodian of network documentation and improvements of the versions.
    Spares tracking and management in liaison with the responsible sections in the company for the IP devices in use.

    Qualifications

    Bsc. Computer Science, Software Engineering or relevant qualification.
    Programmable environments such as Cisco One Platform, OpenDaylight Controller and Application Policy Infrastructure Controller (APIC).
    Candidates should be able to program in C, Python or similar languages in an open networking environment
    Practical hands on experience on Redhat Ansible Chef, Puppet, Salt Stack, etc.
    Knowledge and experience with network security and various secured VPN technologies
    Knowledge and experience with network operating systems such as Cisco IOS, IOS-XR, IOS-XE and Huawei VRRP
    Experience in automation via Bash/shell scripting and Perl/Python programming

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    Use the link(s) below to apply on company website.  

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  • Manager – Product Development

    Manager – Product Development

    DESCRIPTION
    We are pleased to announce the vacancy for Manager – Product Development within Financial Services. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to Senior Manager -M-PESA Product Development, the position holder will be responsible for delivery of Financial Services products in line with the divisional road maps and ensuring that the delivered products and services are aligned to organizational objectives and strategic goals.
    Job Responsibilities

    Driving New innovations in Financial Services
    End to end delivery of planned roadmap items
    Enhancement of existing products to meet desired business value and adapt to changing environments
    Manage Solution vendors and Business Partnerships involved in actualizing product roadmaps
    Leverage on new technologies to deliver cutting edge products and services.
    Drive innovation through research and insights
    Stakeholder Management
    End to end relevant Project Management

    QUALIFICATIONS
    Job Requirements

    Bachelor’s Degree in a technical Field (Preferably IT/Computer Science/Telecommunications / Electrical & Electronics Engineering)
    Project Management Certified – PMP / PMI / Prince 2 or equivalent
    Software Quality Assurance and testing skills and experience
    Work experience in a technical field to Line Management or senior developer level.
    Experience in managing multiple projects simultaneously; from start to finish; of a 3 – 12 month duration; which have impact across a company, on customers and the revenue generation capability of the organization;
    Good understanding of financial principles, understands financial ratios, can interpret standard financial statements
    Good understanding of the Kenyan market, subscriber preferences and subscriber trends
    Attention to detail with good organizational, planning, report writing and presentation skills.
    Proactive, confident, energetic with the ability to work under pressure, to tight schedules/deadlines and monitor and follow up on all actions taken.
    A highly motivated person with a positive attitude towards work, innovative, creative, results oriented with excellent analytical skills.
    A proven team player with excellent communication and interpersonal skills.
    IT Business Analysis skills
    Banking experience in product development/Software development will be an added advantage
    Experience in mobile app/web front end (Javascript) development as well as Mini Apps
    Experience in API’s. Engagement with the developer community via the likes of ihub would be an added advantage

    Apply via :

    safaricom.taleo.net

  • Engineer VAS Operations

    Engineer VAS Operations

    Description
    We are pleased to announce the following Position in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
     Brief Description
    Reporting to the Tech Lead – VAS System Planning & Evolution, The VAS Systems Operation’s Engineer shall offer support, develop and integrate VAS Systems, Products and Services offered to Safaricom customers with the goal of delivering high quality and high service availability thresholds (99.999%). The Engineer shall ensure VAS systems operate within allowed thresholds in terms of systems availability, capacity and security conformance. VAS Systems comprise of all Value-Added Services which include, but not limited to, SMSC, USSD, Content delivery platform, Voice (RBT, IVR & Media exchange), Video, Device management, Web Portal solutions and Machine Learning Platforms.
    Key Responsibilities

    VAS Systems and Services’ diagnosis and resolution of issues to ensure MTTR and other service availability KPIs are met.
    Device and implement Proactive ways and tools for monitoring VAS Services using Artificial Intelligence operations model(AIOPs) and Machine Learning.
    Development, configuration and integration of all VAS solutions/systems in line with the Digital IT strategy execution plan.
    Technical reviews to implements solutions and work arounds for faults/incidents.
    Properly escalate and document unresolved service or system issues to appropriate internal or external teams and follow up to ensure they are satisfactorily closed within SLA.
    Embrace the new ways of working in VAS domain with the goal of ensuring 50% of VAS projects are delivered through agile methodology.
    Timely delivery of projects assigned with the goal of ensuring high quality standards are met and solutions are operationally viable. Responsible for ensuring First Time Right delivery of all solutions developed.
    Enhance processes and DevOps to improve delivery and increase efficiency by focusing on continuous improvement.
    Develop and continuously update a knowledge base of best practice for VAS products and Service development.
    Collaborate with both Technical and Business teams to ensure seamless deployment of products.
    Proactively manage capacity and ensure VAS systems operate below 70% utilization
    Provide prompt and accurate feedback to stakeholders on assigned tasks
    Proper documentation of VAS Systems and Services to enhance Visibility, End to End Monitoring and Empowerment of First and Second Line Teams.

    Qualifications

    BSc. Degree in Telecommunication Engineering/Electrical & Electronics engineering/Computer Science/IT.
    2 years’ experience in a busy telecommunication/ IT environment or Software Engineering with good knowledge in development for VAS solutions including Messaging, Voice, Video & IOT.
    Software Engineering methodologies including Agile-oriented development.
    Proficiency in networking protocols – TCP/IP, DNS and load balancing.
    Working knowledge in Unix systems and Databases – Oracle, MySQL.
    Working knowledge of security encryption solutions – SSL, firewalls, VPN, IPsec
    Strong experience in programming/scripting language(s) – Python, Perl , Shell  or equivalent.
    3rd Party RESTful API integration, PHP, MySQL, SQL server, web service working knowledge preferred.

    Apply via :

    safaricom.taleo.net

  • Safety Manager (Commercial & Regional Operations) 

Principle Officer; Investor Relations

    Safety Manager (Commercial & Regional Operations) Principle Officer; Investor Relations

    Description
    We are pleased to announce the following vacancy in the Health, Safety and Wellbeing Department within Resources division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Posting Description                     
    The Health, Safety and Wellbeing function is responsible for the development, implementation and maintenance of all elements of Safaricom’s Health, Safety and Wellbeing management’s system to assure the highest possible degree of health, safety and wellbeing for Safaricom’s employees, contractors, sub-contractors and visitors to company premises/ sites of operations in liaison with the management and teams across all other business functions including stakeholders
    Reporting to the Senior Manager Health, Safety and Wellbeing, the role holder will identify and remedy high risk areas in the Commercial Divisions (Customer Operations, Consumer Business Unit, Enterprise Business Unit and Financial Services) and across Regional Operations, through actively promoting a culture of safety.
    Job Responsibilities                

    Implementation of Safaricom’s Health and Safety Management System in the Commercial Divisions and across regional operations.
    Stewardship of Health and Safety Management System, procedures and programs towards ensuring flawless business operations across Commercial Divisions and Regional Operations.
    Implementation of the Safaricom annual high-level Health and Safety Plan ensuring 100% delivery in role-related functions.
    Perform Health and Safety reviews, on-site inspections and audits of physical conditions and work practices to identify and evaluate hazardous conditions and practices within role related sites of operations.
    Develop and implement a hazard identification and risk assessment program for the functions developing risk registers and mitigations for each of the business units and areas of operations.
    Coordinate the implementation of controls from results of the HIRA process.
    Provide documented input at the build stage of new role-related facilities and infrastructure.
    Provide counsel concerning compliance requirements to Commercial and Regional teams, employees, contractors, visitors and other persons directly involved in function-related operations.
    Maintain a strong field presence ensuring that all function-related business operations comply with OSH laws and regulations, Safaricom Standards and internationally accepted OSH standards.
    Coordinate deep dive audits across the role relate functions and supplier base towards determining compliance to Safaricom H&S standards and track actions arising to closure.
    Coordinate related functions Senior Management tours and engagement activities and reporting

    Health and Safety Reporting
     

    Review each role-related Division’s and Regions Health and Safety KPI data and develop trend analysis reports including recommendations on appropriate corrective measures based on the review.

     
    Building Health and Safety Capability

    In liaison with HR and the HSW Senior Officer, identify, formulate and steward function-specific health and safety training matrix including statutorily mandated, task specific or general safety training and awareness sessions for the Commercial and Regional teams, contractors, subcontractor and visitors.
    Develop, document and implement training material on health and safety applicable to each of the functions.  
    Develop and sustain holistic awareness campaigns at strategic and tactical levels to build health and safety awareness and capability.

    Contractor/ Supplier Safety Management

    Ensure maintenance of the comprehensive Contractor/ Supplier Safety Management process.
    Provide overall coordination of the contractor safety management process within the role-related activities.

    Incident Management

    Coordination of investigation of all accidents, near misses, dangerous occurrences, property damage or loss, first aid cases and medical treatment cases reported across Commercial and regional operations and the identification of corrective and/ or preventative action to prevent recurrence, where applicable.

    Work Control Procedures

    Develop and implement effective work control (SOP) procedures for high-risk tasks to be utilized consistently.
    Ensure the implementation of a PPE policy to be adhered to consistently during the performance of high-risk tasks.

    Emergency Preparedness and Response

    Coordinate emergency incidents that occur within Commercial and Regional sites of operation in conjunction with other stakeholders.
    Ensure that all legal obligations imposed on the Employer with regards to emergency preparedness and responses are adhered.
    Co-ordinate requisite inspections and assessments and risk reduction mitigations as necessary.
    Assist other business functions / stakeholders in the planning and execution of events to assure the highest standards of safety at related events.
    Coordinate first aid team and fire marshal team activities across commercial and Regional operations to ensure the promotion of the highest standards of health and safety at the workplace as well as up to standard first aid and fire safety arrangements at the workplace and appropriate response to emergencies that may arise at the workplace.
    Management of the inventory of all first aid amenities/ supplies provided at across commercial and Regional operations (including medical supplies, medical and non-medical equipment and signage) ensuring that they meet, at all times, legal and best practice standards. This shall include inspection and maintenance of the inventory, as and when required.
    Management of the inventory fire safety provisions (fire detection and suppression systems) ensuring that these meets, at all times, legal and best practice standards. This shall include inspection and maintenance of the inventory, as and when required.
    Planning, participation and coordination of H&S arrangements for function related live events including emergency response in conjunction with other stakeholders.

    Digital tools for Health and Safety

    Steward implementation of the digital tools to ensure faster, simplified and more effective management of Safaricom’s Safety and Health Management System across commercial and Regional operations
    Ensure 100% utilisation of Entropy and I-tower across commercial and Regional operations.

    Sustainability

    Spearhead and report on HSW related sustainability initiatives within the commercial and Regional operations.  

    Qualifications

    Ideally a degree in Engineering or science related field
    Relevant qualifications in Occupational Health and Safety
    3-5 years minimum work-related experience in managing Health and Safety.
    Working experience in the Telecommunication, oil and gas or manufacturing industry.
    Thorough knowledge of the Occupational Safety and Health Act, The Work Injuries Benefit Act and subsidiary legislation.
    Good understanding of Occupational Safety and Health Management Systems
    Ability to effectively present information and respond to questions from groups of managers or employees
    Demonstrate ability to understand the GSM network and IT infrastructure
    Project Management and Coordination Skills
    Good understanding of incident investigations process
    Communication skills
    Analytical skills
    Excellent communication and interpersonal skills
    Business process analysis techniques
    Risk management and process improvement

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    Use the link(s) below to apply on company website.  

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  • Principle Officer; Cyber Security Assurance 

Principle Officer; Investor Relations

    Principle Officer; Cyber Security Assurance Principle Officer; Investor Relations

    DESCRIPTION
    We are pleased to announce the following vacancy in the Cyber Security Department within the Corporate Security division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
    Reporting to the Senior Manager, Cyber Security Strategy & Design, the successful candidate will lend support in ensuring all new and existing systems/products/services comply with Safaricom’s security policies & standards and other industry best practices e.g. ISO27001, CIS etc… The candidate will also provide timely security assurance reports and advice to the business when required even with very tight timelines.
    Key Responsibilities:

    Conduct periodic security reviews, vulnerability assessments & penetration tests across all of Company’s systems/infrastructure
    Ensure all new and existing systems/products/services comply with Company’s security policies & standards and other industry best practices e.g. ISO27001, CIS and Kenya Data Protection Act
    Provide timely and quality security assurance reports and advice to the business when required even with very tight deadlines
    Do regular follow ups with system custodians/owners to ensure any security risks identified are addressed within the agreed timelines
    Define Cyber Security metrics and report periodically on security compliance across all networks/systems
    Develop a monthly scorecard for each department based on how well they are performing in terms of Cyber Security compliance
    Research on new threats/technologies/vulnerabilities/security design principles etc.

    QUALIFICATIONS

    Degree in Information Security/Computer Forensics/Computer Science/Information Technology or other relevant Technical Degree
    Information security certifications e.g. CEH/CISSP/CISM/CISA/GIAC/CPTP/OSCP
    Advanced Networking certifications: CCNA/CCNP/CCSP/CCIE are also preferred
    Certifications in Microsoft Windows and Linux/Unix Operating Systems
    Demonstrate competency in the use and administration of ethical hacking tools e.g. KALI Linux, Metasploit, Nexpose, Nessus, Nmap, BurpSuite etc…
    Minimum of 5 years’ working experience in Information Systems Security – e.g. Ethical Hacking, Penetration Testing, Vulnerability Assessments, Pre-and-Post Implementation System Reviews, etc
    Minimum of 5 years’ working experience in Networking and Operating Systems e.g.  Cisco, Huawei, Windows (All), Unix, Linux etc
    Minimum of 5 years’ working experience in Web and Mobile applications development e.g. Java, Python, PHP, Javascript, CSS, Apache, Nginx, IIS etc
    Working knowledge of databases e.g. Oracle, MSSQL, MongoDB, Postgress etc will be an added advantage
    Working knowledge of Virtualization & Microservices technologies e.g. VMware, Open shift, Kubernetes, Docker etc will be an added advantage
    Working knowledge of Cloud technologies e.g. AWS and Azure will be an added advantage
    Working knowledge and experience in DevSecOps technologies and practices i.e. Jenkins, Jira, Github, Gitlab etc will be an added advantage
    Working knowledge of Mobile and GSM technologies e.g. Android, IOS, 2G, 3G, LTE, USSD etc will be an added advantage
    Excellent communication skills and a good team player
    Excellent time management skills i.e. getting things done in a timely manner
    Excellent report writing and presentation skills
    Very analytical and keen on details
    Customer obsessed

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    Use the link(s) below to apply on company website.  

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  • Chapter Lead – VAS Systems Engineering 

Manager – Integration Planning and Evolution 

Tech Lead – Billing Engineering 

Tech Lead – Reporting 

Tech Lead roaming /Interconnect /Mediation 

Technical lead – CRM Engineering 

Ui Path/Robotic Process Automation Developer 

Engineer – Automation Testing

    Chapter Lead – VAS Systems Engineering Manager – Integration Planning and Evolution Tech Lead – Billing Engineering Tech Lead – Reporting Tech Lead roaming /Interconnect /Mediation Technical lead – CRM Engineering Ui Path/Robotic Process Automation Developer Engineer – Automation Testing

    DESCRIPTION
    Reporting to VAS Solutions Tech lead, the position holder wil provide technical leadership for the development and integration of VAS Products & Services offered to Safaricom customers with the goal of delivering high quality solutions within approved schedules. VAS Solutions comprise of all Value Added Services which include, but not limited to, Messaging, USSD, Content delivery, Voice (RBT, IVR & Media exchange), Video, Device management and IOT solutions.
    Responsibilities

    Provide technical leadership in the development, configuration and integration of all VAS solutions/systems in line with the Digital IT strategy execution plan.
    Actively participate in defining strategy, roadmaps and architecture design for the VAS products.
    Drive the delivery of new ways of working in VAS domain with the goal of ensuring 50% of VAS projects are delivered through agile methodology.
    Timely delivery of projects assigned with the goal of ensuring high quality standards are met and solutions are operationally viable. Responsible for ensuring First Time Right delivery of all solutions developed.
    Enhance processes and DevOps to improve delivery and increase efficiency by focusing on continuous improvement.
    Ensure all delivered products are accurately documented and following the DevOps cycle.
    Responsible for ensuring solutions once deployed in production are well handed over to operations for support.
    People management: Lead, mentor and help develop VAS Systems/Software Engineers to deliver high quality solutions and demonstrate Industry best development practices.
    Provide technical leadership in the solution development by translating the business requirements into technical solutions in line with the designed architecture.
    Actively participate in defining strategy, roadmaps and architecture design for the VAS
    Timely delivery of projects assigned with the goal of ensuring high quality standards are met and solutions are operationally viable. Responsible for ensuring First Time Right delivery of all solutions developed.
    In collaboration with support, oversee the deployment of products.
    Ensure successful end to end configuration and integration is done in line with the change management process.
    Drive the delivery of new VAS solutions to ensure 50% are delivered though agile methodology.
    Actively contribute to the management of the projects by ensuring timely delivery of projects assigned with the goal of ensuring high quality standards are met and solutions are operationally viable.
    Manage engagement with respective products owners and Business stakeholders.
    Lead, mentor and help develop VAS Systems/Software Engineers to deliver high quality solutions and demonstrate Industry best development practices.
    Build the skillset according to the fit for future program.
    Regular team and one-on-one engagements.
    Actively participate and contribute to CAPEX & OPEX budgeting.
    Operate within approved CAPEX & OPEX expenditure for the domain to meet sectional objectives.

    QUALIFICATIONS

    BSc. Degree in Telecommunication Engineering/Electrical & Electronics engineering/Computer Science/IT.
    5 years’ experience, 2 years of which leading a team of Engineers in a busy telecommunication/ IT environment or Software Engineering with good knowledge in development for VAS solutions including Messaging, Voice, Video & IOT.
    Software Engineering methodologies including Agile-oriented development.
    Proficiency in networking protocols – TCP/IP, DNS and load balancing.
    Working knowledge in Unix systems and Databases – Oracle, MySQL.
    Working knowledge of security encryption solutions – SSL, firewalls, VPN, IPsec
    Strong experience in programming/scripting language(s) – Python, Perl , Shell  or equivalent.
    3rd Party RESTful API integration, PHP, MySQL, SQL server, web service working knowledge preferred.

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    Use the link(s) below to apply on company website.  

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  • M-Pesa Africa: Manager – Cybersecurity Prevent and Defence 

M-Pesa Africa: Manager – Cybersecurity Architecture & Assurance 

Core Network Support Engineer 

Core Network Planning Engineer

    M-Pesa Africa: Manager – Cybersecurity Prevent and Defence M-Pesa Africa: Manager – Cybersecurity Architecture & Assurance Core Network Support Engineer Core Network Planning Engineer

    DESCRIPTION
    We are pleased to announce the subject career opportunity within Technology (M-Pesa Africa) reporting to the Senior Manager-Cybersecurity.
    Role Description
    As the Manager – Cybersecurity Prevent and Defence, you will be responsible for:

    Coordinating operations of the Cybersecurity, Prevent and Defend stakeholders and team
    Facilitating implementation, management, and optimization of Cyber Security policies, standards, and procedures
    Ensuring adequate OPEX budget, resource, and management focus is on cybersecurity risks
    Driving standards of excellence to achieve the Cyber Security strategy
    Implementing actions to close MPA risks, Audit & Reviews (Internal and External)
    Improvement of the Cybersecurity posture of the company through several initiatives, including but not limited to Cyber Security Baselines.

    Key Role Responsibilities
    Impact on the business

    Coordinate optimization of the Operational & Monitoring cybersecurity baselines (CSB) controls across all MPA relevant business areas and processes
    Optimize and maintain Cyber Security controls and requirements across MPA environments
    Ensure all M-Pesa and third-party systems’ products, services and projects are compliant with the MPA minimum security requirements and Cyber Security Baselines (CSBs)
    Responsible for the set-up, execution, and maintenance of the security incident management and coordination process in conjunction with incident management capabilities
    Management of the vulnerability scanning, patching, and penetration tests and tracking resolution of vulnerabilities and patches in MPA systems, per the relevant MPA security policies
    Support all internal and external audits around Technology systems and processes, ensure these systems are free from known Technology audit findings and ensure all audit findings in these systems are closed within agreed timelines

    Customers, supplier, and third parties

    Ensure compliance with Legal, Regulatory and key stakeholders’ requirements across the Technology domains
    Responsible for monitoring of compliance of the Cybersecurity managed services contract, to ensure it is within agreed SLA
    Support for validation, timely completion, and accuracy of Technology audit checklists and user access rights reviews
    Coordination of analytical processes and incident response measures
    Ensure proper implementation and change management processes compliance for all planned and emergency changes in Technology systems

    Leadership, Planning and Human Resource Management

    Manage all the Cybersecurity OPEX budgets and planning, in alignment with the company and Group strategy
    Manage the Cybersecurity subordinate resources (FTEs and contractors) for their tasks/job descriptions effective implementations
    Skills development within Cybersecurity department
    Performance Management of the Cybersecurity team
    Provide input to Security Policies and requirements on Technology security methods and technologies
    Support Implementation and enforcement of the MPA cyber code across all users
    Provide regular and accurate management reporting on Cybersecurity service performance

    Innovation and change

    Maintain the Security and Privacy by Design Assurance (SPDA) processes of the GDPR and business requirements
    Continually review and enforce security policies and controls, to support business requirements and changing security landscapes
    Set-up of analytics framework and tools
    Drive continuous improvement through simplification of key cybersecurity processes

    Communication

    Drive internal and third-party service review meetings covering performance, service improvements, quality, and processes
    Make recommendations for Cybersecurity Service Improvement Plans and ensure actions are followed through to completion in a timely manner
    Support information security awareness and training to all MPA users and third-party vendors
    Driving incident planned and emergency communication processes to both internal and external audience

    QUALIFICATIONS
    Apply if you have:

    Bachelor’s Degree in Electrical Eng./Computer Science/ Information Technology (or equivalent) from a recognized university.
    Minimum of 5 years Network Security experience with Intrusion Prevention Systems, Web Application Firewalls, VPN administration, Content Filters, Security Scanning tools
    At least one professional Information Security Qualification: CISM/CISA/CISSP/CEH/CRISC.
    One certification in Networks CCNP or CCIE (Security) CLOUD or Microsoft, Linux or Unix Operating Systems administration
    Minimum of 1-year focused Security experience in Incident Management, Intrusion Analysis, Network troubleshooting, or Reverse Engineering.

    We are happy if you have:

    Good communication skills and team player.
    Experience in the use of security tools.
    Project management skills, and proven task execution (getting things done). 
    Superior Report writing skills.
    Analytical Thinking.

    What you can expect from us:

    We believe in a fair and robust interview process
    We have a robust flexible total reward scheme
    Dedicated support and mentoring/coaching
    Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

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