Jobs Kenya

Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

  • M-Pesa Africa – Quality Engineering Manager

    M-Pesa Africa – Quality Engineering Manager

    Description
    We are pleased to announce the subject career opportunity within Technology (M-Pesa Africa) reporting to the Senior Manager-Software Engineering.
    Role Description
    The Quality Engineering Manager is responsible for owning, managing, and driving quality engineering practices within our various agile release trains. Current ART’s include Digital, Business Payments, and Financial Services.

    The quality engineering Manager will be fully responsible for functional, non-functional, and automated testing within the specific agile release train.
    The role is responsible to drive towards innovative ways of driving customer satisfaction on all as part of our product build.
    This role is responsible for providing expert knowledge of test strategy/frameworks and automation of end-to-end test design, execution, and validation, and deficiency identification and remediation, to enable target business capabilities/user journeys and customer satisfaction.
    This role will be required to create, manage, and mentor a practice of Quality engineers across the agile release trains, ensuring the development and maintenance of highly skilled and motivated practice members.
    The role is responsible for maturing the quality engineering practices and frameworks through the adoption of modern practices towards full automation and DevOps adoption.
    Drive efficiencies through the use of data for AI-driven testing to improve the quality of the process and products.
    Drive agile testing practices like testing automation, test-driven development, and shifting left.
    The role is responsible for building and maintaining quality engineering platforms, quality governance within the agile release train teams.
    The role is responsible for end-to-end ownership of all test environments and driving the strategy on environments.

    Key Role Responsibilities
    Leadership

    Regular team and one-on-one engagements
    Build the skillset according to the fit for future program
    Team performance management and building high performing SDET team
    Facilitate and empower teams in achieving high performances in Solution delivery, ensuring quality standards are achieved.

    Functional Testing

    E2E accountability for testing execution
    E2E accountability for management UATs

    Non-Functional Testing

    E2E accountability for performance testing 
    E2E Accountability for GDR testing and disruptive testing

    Automated Testing

    E2E accountability for testing automation as part of the DevOps strategy
    Responsible for automated regression testing for all exposed APIs
    Responsible for automated regression testing for all backend system APIs to be used for upgrades
    Responsible for decreasing the testing time by 50% and increasing coverage and quality to have zero major bugs on production. 

    Systems accountability

    Accountable for building and maintaining testing environments for all IT solutions
    Accountable for setting up and maintaining quality engineering platforms

    Qualifications
    Apply if you have:

    Master’s or bachelor’s degree in Computer Science, Information Systems, or another related technical field or a combination of Business Administration and Technical.
    5+ years of work experience in software quality assurance, testing, programming, and /or systems analysis
    At least three years of software engineering or quality assurance leadership responsibilities in large delivery organizations
    Extensive experience of software QA methodologies, tools, and processes, with experience writing and executing comprehensive test plans and cases
    Extensive experience of automated testing tools and frameworks
    Extensive experience working with agile methodologies, such as Scrum, Kanban, XP, TDD, and BDD
    Extensive experience working with multiple programming and scripting languages, such as JavaScript, Ruby, SQL, and Python
    Competency in UX/UI principles and practices
    Experience working in cloud-native environments
    Professional experience and knowledge of the Fintech industry preferred
    Certified Scrum Developer (CSD) preferred

    We are happy if you have:

    Understanding of Design thinking methodologies
    Certified Scrum Developer (CSD) preferred

    What you can expect from us:

    We believe in a fair and robust interview process
    We have a robust flexible total reward scheme
    Dedicated support and mentoring/coaching
    Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

    Apply via :

    safaricom.taleo.net

  • Senior Manager – Credit and Savings Engineer – Cloud Administration

    Senior Manager – Credit and Savings Engineer – Cloud Administration

    DESCRIPTION
    We are pleased to announce the vacancy for Senior Manager – Credit and Savings within Financial Services. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to Head of Department – M-PESA New Business Ventures, the role is a strategic business arm of M-PESA that will focus on developing digital financial services with the view of fostering a saving culture, empowering and improving the financial health of M-PESA customers while ensuring M-PESA remains the Strategic Partner of choice for financial services.
    The role holder will be responsible for delivering word class customer centric credit and saving products and driving an accelerated growth agenda, from ideation to development to delivery of ongoing management of products, platforms and services. The role holder must quickly be viewed as a leader in the space; someone who can identify and deliver against future customer needs, someone who can work with and provide guidance to partners and act on guidance from them, someone who can layout a roadmap for the future.
     Job Responsibilities

    Champion Financial empowerment through developing relevant credit and savings products to M-PESA customers and businesses.
    Be a true strategist, develop hypotheses, conduct complex quantitative and qualitative analyses, execute consumer research, develop and own strategic recommendations for the direction of portfolio.
    Be a leader and drive the long-term and short-term agenda for credit and saving products and platforms.
    Work to ideate, design, guide development, implementation and management of new features and capabilities for Credit, savings and credit platforms.
    Work very closely with big data teams to develop the various credit scorecards and product credit strategies for the various use cases and customer segments.
    Work closely with Finance credit team on credit portfolio management for internal products.
    Engage in active discussion and debate about the right investment levels to drive revenues, how capabilities integrate and should be messaged, how service level targets and aspirations are being met and improved.
    Work in partnership with key strategic partners across all business pillars including Payments, Retail, Sector based (e.g. Health and Agriculture) etc. to drive strategic partnerships around different business areas.
    Embrace new-to-world technology and disruptive business models to ensure Safaricom remains Africa market leader in Digital Financial Services.
    To develop new Business Models around Financial services that will ensure that Safaricom keeps its strategic focus of financial inclusion.
    Work in partnership with Financial Services institutions including Banks, SACCOs, Insurance, Investments, MFIs, Pension Schemes, and Fund Managers
    Fiscal Market Disruption – Engage with relevant bodies towards participation in the new business regulatory environment.
    Key Project and Strategy execution/delivery in driving overall Financial Services objectives.
    To manage and cultivate strategic partnerships that are key to development and growth of Financial Services and ensure that they provide benefit to Financial Services products and services.
    Ensure the company has an effective framework for creating and maintaining strategic business partner relationships.
    Coordinate the management of ongoing relationships with existing partners and where relevant, leverage those relationships to greater collective impact
    Target, prospect, develop and strengthen partnerships with other organizations that enable to scale financial services business
    Responsible for initiating, negotiating terms, and maintaining the comprehensive partnerships and contractual agreement process
    Ensure partners are fulfilling their contractual obligations and that the company is providing the required support for them to do so.
    Collaborate with cross-functional teams to structure and execute business initiatives, lead analysis and develop and communicate final recommendations for growing partner relationships
    Conceptualize new strategic initiatives that could be built around or benefit from the other partnerships.
    Suggest and develop processes and services to improve operational efficiency between the partners
    Engage with key influencers and decision makers across different teams to accomplish the partnership goals.
    Be an expert in customer trends, stay informed of data-driven marketing news, emerging technologies and competitor offerings.
    Ensure continuous growth and development for members of the team, with the goal of ensuring that Safaricom is bringing the best and brightest talent and solutions to drive our business and add value to our customers

    QUALIFICATION
    Job Requirements

    Bachelor’s degree in a business related field from a recognized university
    A Masters degree will be an added advantage
    12+ years of experience, including 8+ years of experience in, banking, product management, handling partnerships, business development and strategy formulation in a digital environment
    The ability to translate analytics, research, client/consumer needs into actionable plans and deliverables.
    Track record of innovation and development of new products and services
    Ability to work with multiple stakeholders and create project teams to assist in execution and implementation of new products or services

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Sales Operations Manager VGE Africa – Contractor

    Sales Operations Manager VGE Africa – Contractor

    We are pleased to announce the contractor vacancy for Sales Operations Manager VGE Africa
    within Vodafone Global Enterprise. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to VGE Regional Director CEWA, the role holder responsibilities will be working with the Regional Director of CEWA to support the day to day running of the CEWA Sales function. Responsible for growth plans on a country level, business planning and development, sales performance, regional efficiency, internal communication and a wide and varied range of ad-hoc projects, presentations and materials.  Liaise with the Global and MEA Regional Marketing support function to plan and execute marketing and customer engagement activities in CEWA. Act as a trusted aide to the Director and the wider CEWA/SA Leadership team.
    Roles and Responsibilities

    Create business insights and ensure the sales target achievement by driving revenue programs (e.g. gap closure program) and the international collaboration (incl. partner markets)
    Coordinate and drive the sales pipeline management of 200 mil €.
    Oversight of sales risks & opportunities and define measures with the sales teams
    Support the Regional Director to manage the regional Sales & Channel Mix planning and overall Opex budget and resource planning together with key stakeholders (Finance, HR)
    Accurate Timing Forecasting, Target Setting & Performance Reporting
    Ensure account plan quality with sales teams
    Development and implementation of sustainable growth plans per country
    Ensure efficient sales management (e.g. review structure, cash and credit note management, etc.)
    Drive quality in collaboration with support functions (in terms of performance, SLAs and metrics)
    Steer detailed budget process with Finance and the Sales teams
    Ensure quality in Quarterly Business Reviews with senior managers
    Convert financials targets into manageable operational plans
    Drive interlock and collaboration with overlay sales (CS and IoT)
    Drive projects to evolve the Sales Operating Model within the region
    Manage communication to employees and all stakeholders 360°
    Manage regional All Hands meetings
    Preparation of Senior Management Leadership Team meetings
    Support the Regional Director in weekly communications
    Orchestrate, manage and steer sales managers
    Forecast and steer sales KPIs (revenue, churn, margin, TCV, pipeline)
    Work with sales managers on new business and pipe development
    Act as SPOC for strategic VGE programs/ re-organizations driven centrally
    Employee Engagement
    Own Simplicity agenda for region
    Customer Engagement, CXX
    World class sales support/admin
    Maximize Red Edge returns
    Deliver efficiency targets
    ‘Health of an account’ clarity on key customers
    Marketing, Innovation events

    QUALIFICATIONS

    University degree, preferably a Master or equivalent in business management
    Excellent communication skills in
    English (negotiation level)
    5 yrs+ experience in the industry, preferably in sales and sales analytics
    Expert-level written and verbal communication skills in English.
    Able to deal with a rapidly changing environment and able to lead change where necessary
    Ability to multi-task and priorities across a range of conflicting interests, dealing with rapidly evolving priorities
    Highly analytical and numerate, with exemplary attention to detail
    Extensive experience of managing stakeholders and engaging multi-market teams, at senior management level
    Able to demonstrate strong commercial acumen and business understanding
    Project management skills
    Experience in negotiations with workers council

    Apply via :

    safaricom.taleo.net

  • Principal Officer; Cyber Security Architect Principal Officer; Cyber Risk Governance Security & Control Enterprise Process Automation and Order Management Lead

    Principal Officer; Cyber Security Architect Principal Officer; Cyber Risk Governance Security & Control Enterprise Process Automation and Order Management Lead

    DESCRIPTION
    We are pleased to announce the following vacancy in the Cyber Security Department within the Corporate Security division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
    Reporting to the Senior Manager, Cyber Security Strategy & Secure by Design, the successful candidate will lend support in ensuring all new and existing systems/products/services are designed and implemented in a secure manner to avoid or mitigate any risks/security threats encountered. They are responsible for defining, analyzing and periodically reviewing the technology security strategy and roadmap based on the ever-evolving threat landscape and ensure risks identified are adequately mitigated. He/she will also architect and design cyber security systems in line with best practices to ensure they meet all requirements including adequate security, capacity and performance
    Key Responsibilities:

    Participate in the periodically review of the cyber security strategy and roadmap considering the ever-evolving threat landscape, business and regulatory requirements.
    Conduct research and development/security intelligence on new areas in security to input to strategy.
    Design cyber security solutions in line with best practices to ensure deployment of best in class solutions.
    Define cyber security requirements and acceptance criteria for new systems.
    Participate in budget forecasting and defense of spend or business cases at CAPEX board.
    Draft and evaluate business cases, RFIs/RFPs, conduct proof of concepts, technical evaluations.
    Liaise with Supply Chain to facilitate procurement while ensuring cost leadership.
    Lead in testing, implementation, deployment and commissioning of new solutions.
    Ensure high availability and disaster recovery in accordance with best practices for solutions deployed.
    Ensure proper change management and system handover processes are followed.
    Manage all aspects of projects and vendor related issues in line with defined processes.
    Recommend major upgrades where required and work with the operations team to implement.
    Ensure all security programs are continually improved to maximize on their returns/benefits.
    Define metrics and report periodically to clearly demonstrate return on security investment.
    Conduct knowledge transfer to other team members/staff on new or topical areas.     
    Cost management, reporting and presentations.

    QUALIFICATIONS

    Degree in Electrical Engineering/Computer Science/Information Technology.
    Advanced Networking certifications: CCNA/CCNP/CCIE (Security option an added advantage).
    Advanced Information Security Certifications: e.g. CISSP/CISM/CISA/OSCP/CEH.
    At least 4 years proven experience in IT Networks and/or Systems Administration.
    At least 2 years proven experience in implementing and administering Cyber Security solutions.
    Working knowledge of databases, web, virtualization, microservices technologies will be an added advantage.
    At least 2 years proven experience in projects management, leading or coordinating and managing stakeholders.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Manager; Credit Portfolio Risk Manager; Financial Systems & Processes

    Senior Manager; Credit Portfolio Risk Manager; Financial Systems & Processes

    DESCRIPTION
     
    We are pleased to announce the following vacancy in the Credit & Collections department within the Finance division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Posting Description                     
    Reporting to the Head of Department; Credit & Collections, the individual is responsible for the strategic management of credit risk for all customers through the provision of portfolio-level insight, reporting and analytics; This is through the development, implementation and oversight of the credit risk appetite framework and limits, in alignment with our strategic and financial plans.
    Job Responsibilities                

    Partner with commercial business units to provide data supported insights on new initiatives to expand current capabilities and/or improve existing risk management processes. He/she will work closely with business analytics, scoring and product management teams to grow the credit portfolio.
    Derive advanced quantitative analysis to make informed credit risk decisions
    Design and development of effective credit risk management models for the mobile lending product
    Definition of a collection strategy for each portfolio to optimize portfolio profitability
    Continuous research and testing to assure effectiveness of the credit risk models, policies and tools in use by the business
    Portfolio monitoring to identify trends and mitigation strategies to achieve target credit risk metrics
    Ensure business and product heads understand and manage their credit risk responsibilities 
    Use analytical models to evaluating clients’ credit data and financial statements in order to determine the degree of risk involved in extending credit to them
    Analyzing client records and using the data to recommend payment plans
    Assess & report credit risk under multiple climate scenarios 
    Generate periodical Business credit reports & market intelligence
    Responsible for management & timely collection of digital product debt portfolio
    Define an effective collection strategy for each digital product to optimize cash collection.
    Minimize NPL and ensure it is maintained at organization’s acceptable level.
    Deliver automation on credit control key processes to enhance efficiency
    Spearhead section initiatives towards achieving department key objectives
    Preparation and monitoring of section budget
    Manage the objective setting & PDR Review Processes
    Manage and grow talent within the section
    Preparation of Management reports and audit schedules
    Driving departmental digitization initiatives to sustain continuous improvement through simplification, automation and automation of processes.

    QUALIFICATIONS

    A Bachelor of Commerce honors Degree from a recognized University.  A Post Graduate Degree, CPA (K), ACCA ACA will be an added advantage.
    Relevant professional qualification/Certification in Credit Management preferably Diploma in Credit Management.
    Must have 8 years’ experience in Credit and/or Risk Management in a busy environment of which 4 years should be in a Management level with proven track record.
    Proven experience in understanding on debt acquisition and management
    Proven experience in team leadership
    Demonstratable strong numeric and analytical skills

    Proven communication and presentation skills, including messaging skills, applied confidently and consistently in a high-pressure environment
    Organizational and project management experience and the drive to lead projects to successful outcomes
    Effective networking skills and the clear experience quickly building trust and rapport with internal and external stakeholders

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Manager – CVM Platforms and Capabilities Core IT Infrastructure Lead

    Senior Manager – CVM Platforms and Capabilities Core IT Infrastructure Lead

    We are pleased to announce the following Position in the Digital IT Department within the Technology Division.  In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Description
    Reporting to the Director – Digital IT, the position holder will be responsible for for Infrastructure Strategy execution as well as planning, delivering, and maintaining all infrastructure (on premise and cloud), database administration, system administration and moving to containerization as part of cloud native strategy.
    Key Responsibilities

    Regular team and one-on-one engagements
    Build the skillset according to the fit for future program
    Team performance management
    E2E responsibility for planning and implementation of Data Centre infrastructure – Servers, Storage,  (Public Cloud, Private Cloud, Data Management and NFV)
    E2E responsibility for planning, implementation and maintaining of Container management platform to support next generation Cloud services.
    Lead Safaricom in the identification and implementation of OCP Initiatives as part of IT Modernization.
    E2E accountability for design and planning of Open Compute technology.
    E2E accountability for sourcing and deployment of OCP solutions in Safaricom.
    Benefits realization of OCP initiatives which includes reduction in CAPEX, OPEX, Power and Cooling costs.
    Accountable for planning, building and maintaining all IT infrastructure (Server, Storage, Operating Systems, Virtualization and Containers)
    Responsible for Patching our Infrastructure.
    Responsible for LifeCycle Management of Infrastructure.

     Qualifications

    Master’s or bachelor’s degree in computer science or engineering
    Ten or more years of experience in IT Infrastructure and Operations, preferably in designing, building and managing large infrastructure across multiple data centres and cloud environments.
    Over seven years of leadership responsibilities in large delivery organizations, managing cross-functional teams and/or organization-wide programs, influencing senior-level management and key stakeholders effectively within complex context
    7+ years’ experience in cloud and infrastructure management 
    Project Management and Agile Certifications
    Experience in IT strategic planning and evolution roadmap delivery
    Solid technical background, with hands-on experience in automated; agile environments delivering infrastructure; monitoring and tooling to high-traffic web applications
    Professional experience and knowledge of digital and Telecommunications industries strongly preferred

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • M-Pesa Africa: Manager – Information Risk & Business Continuity Senior Manager; Sustainability & Partnerships

    M-Pesa Africa: Manager – Information Risk & Business Continuity Senior Manager; Sustainability & Partnerships

    DESCRIPTION
    We are pleased to announce the subject career opportunity within Risk & Compliance (M-Pesa Africa) reporting to the Head of Risk & Compliance.
    Role Description

    The position is responsible for assuring oversight on Information Risk by implementing a comprehensive programme to assess and mitigate current and emerging risks that impact the integrity, availability, accountability and confidentiality of information assets and the information environment in accordance with compliance and regulatory requirements.
    Coordinate and facilitate all business contingency planning activities. The person who fills this position is expected to interact with the critical business units and support divisions for the purpose of planning, directing, controlling, and maintaining the Business Continuity Management System.

    Key Role Responsibilities

    Review and ensure adequate policies are implemented to manage Information risk across the company
    Provide guidance in the interpretations of current policies related to specific situations as they arise
    Perform risk assessments on new products and services – waterfall and agile delivery.
    Perform risk assessments to support M-Pesa Africa entry into new markets.
    Conduct policy exception reviews
    Coordinate/facilitate enterprise information risk assessments at regular intervals to assess and track the health of information management across the company bi-annually
    Develop and embed appropriate Information Risk awareness initiatives across the business
    Offer specialist guidance & advisory to other business units for timely assurance of key / special projects
    Lead the design, implementation, operation and maintenance of the Business Continuity Management System including certification where applicable.
    Form a “centre of excellence” for business continuity management, for example offering internal management consultancy advice and practical assistance on redundancy and recovery matters throughout the organization and promoting the commercial advantages of managing business continuity risks more efficiently and effectively
    Assist business units with:

    Definition of Critical, time-sensitive functions that form part of the business continuity playbook
    Design, development, and documentation of work area (business function) business continuity plans.
    Coordination of development of business unit schedules for annual business continuity documentation maintenance and update, exercises, and independent review and validation.

    Develop and implement required policies, standards, procedures and guidelines to establish and maintain an effective Business Continuity Management system. As part of the leadership role, will conduct and ensure sign-offs are obtained where necessary of companywide Business Impact Assessments (BIA) and Risk Assessments.
    Recruitment, leadership and direction for a loose network of business continuity coordinators distributed throughout the organization
    Annual BIA and risk assessments conducted in accordance with the annual plan.
    Manage the Crisis Management Team

    Apply if you have:

    Bachelor’s Degree in Electrical Eng./Computer Science/ Information Technology (or equivalent) from a recognized university.
    Holder of at least one of the following certifications: CISA, CISM or CISSP
    Demonstrated knowledge of setting up a BCM framework and crisis management office is a must.
    Detailed knowledge of GSM and IT Networks is essential
    Minimum of 4 years proven working experience in the operational management of Information Systems / Information Security / Information Systems Audit role or proven experience in business continuity management.
    Business continuity certification training on ISO 22301 an advantage

    We are happy if you have:

    Good communication skills and team player.
    Knowledge of Agile ways of working.
    Project management skills, and proven task execution (getting things done). 
    Analytical Thinking.

    What you can expect from us:

    We believe in a fair and robust interview process
    We have a robust flexible total reward scheme
    Dedicated support and mentoring/coaching
    Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

    Note to Applicants

    As part of our recruitment process, we will request the below documentation which will be required as soft copies at a later stage of the process.
    An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
    Scanned copy of certificate of good conduct from the CID (Less than 1 year old) – Applicable to Kenyans Only
    Scanned copy of certificate from Credit Reference Bureau (CRB) – Applicable to Kenyans Only
    Scanned copy of University Certificate
    Scanned copy of your National ID / Passport-Legal Form of Identification

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Software Developer

    Software Developer

    DESCRIPTION
    Reporting to the Product Owners in the respective Business Units, the position holder will be required to develop and publish enterprise solutions using best practice and new technologies including but not limited to web technologies for integration, mobile app, cloud solutions, data and source management adopting Agile in DevOps and team delivery.
    Key Responsibilities

    Sound and Quality Delivery – develop, test and document APIs as allocated by the team leader. This includes preparing for CAB sessions, deployment and post go live support for APIs candidate for production promotion
    Design – assist in low level design preparation and validation of high level design as shared by the solution architect
    Analysis – participate in analysis sessions for user stories and requirements and ensure complete user requirements are captured and agreed on
    Research on new fit for future technologies and actively implement the viable solutions
    Understanding of Microservices architectures 
    Experience with Java technologies and frameworks mainly Spring and Hibernate.
    Experience in containerization platforms like Kubernetes,docker-swarms or RedHat openshift
    Demonstrate strong design and programming skills using and developing RESTful APIs using JAX-RS, JSON , Web Services, XML, XSLT, PL/SQL in UNIX and Windows environments
    Strong collaboration and communication skills within distributed Agile project teams
    Experience with event-based and message-driven distributed system like Apache Kafka ,ActiveMQ,Rabbit MQ or Tibco EMS
    Strong familiarity with web servers and load balancing technologies. 
    Experience in use of source code management systems like SVN or GIT and build tools like ant, maven, Gradle or make. 

    QUALIFICATIONS

    IT, Engineering, Computer Science/Software Engineering/IT Degree.
    Extensive programming experience using Java J2EE, Spring, Spring boot, SQL, JMS /C++/C# .
    Extensive experience with databases – data structures, relational data model, Stored Procedures, PL/SQL development or NoSQL DBs.
    Extensive experience of web services/technologies – REST/JSON, WSDL, XML, JavaScript;
    Experience with application security technologies (e.g. SSL) to ensure secure applications.
    Experience in Agile Development/software life-cycle development (SDLC).
    Preferred experience with Apache Tomcat application server, Glassfish and SOA.
    Preferred experience with Linux/AIX OS’s.
    Hands on with Maven build scripts/ Curie moving to Git Hub
    Strong Critical thinkers/ work independent

    Apply via :

    safaricom.taleo.net

  • Tech Lead Infrastructure and Shared Services Operations

    Tech Lead Infrastructure and Shared Services Operations

    DESCRIPTION
    We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below,
    Detailed Description
    Reporting to the HOD – IT Infrastructure and Shared Applications, the role holder will oversee all operations and support for the systems within IT Infrastructure and Shared Applications. This will be the single point of contact for al IT Infrastructure and Systems that server Corporate Centre’s and other Centers of Excellence and will include the L2 and L3 support.  This will include systems in the following domains, ERP, SCM, ERP, FCM and Databases, as well as key Infrastructure across all our Data Centres – Servers, Storage, Backup and Cloud Services. Ensure incident avoidance and resolution within SLA and guarantee system uptime and availability
    Roles and Responsibilities

    Financial management – OPEX budget planning, vendor management, support contract compilation & monitoring.
    Project Commissioning – Have an E2E accountability as a gate keeper ensuring all new systems coming to the production environment meet production standards and have elements of BCP, Security, redundancy, and monitoring.  
    Leadership & HR management -lead the adoption of AGILE delivery practices, ensure an engaged and motivated team. Build the skillset according to the fit for future program.Team performance management, Regular team and one-on-one engagements.
    Governance and compliance -Ensure that technical solutions are compliant to all documented Safaricom policies and meet all security standards
    Operational Excellence- Own and execute Operational Excellence Program to improve Customer Experience, Improve Availability, Zero Touch Operations, AIOps, and BCP.

    QUALIFICATION

    BSc /B-Tech in computer Science/Electrical and communication/ Telecoms, Engineering or a similar field
    At least 10 years’ experience, 6 years of which should be in a management position within IT.
    Leadership and coaching skills
    Good at Crisis management
    Team spirit and good communication abilities
    Proven Track record in delivering results

    Apply via :

    safaricom.taleo.net

  • Engineer – Container Management

    Engineer – Container Management

    We are pleased to announce the following Position in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
     Brief Description
    Reporting to the Manager – Container Management., the position holder shall provide expertise in planning and operations of the container management platforms to support DevOps and Business projects.
    Key Responsibilities

    Responsible for building, maintaining and supporting high-performance, fault-tolerant, scalable and distributed Platform as a Service systems.
    Responsible for interfacing with application development teams to ensure applications fit within the infrastructure with scalability, reliability and security designed and implemented from the onset.
    Responsible for establishing and improving team processes and workflows to maximize efficiency and productivity of people  and systems.
    Responsible for reviewing cloud technologies and defining digital transformation models and roadmaps.
    Lead in automation of infrastructure at massive scale to support scaling of digital services.
    Lead the ‘Open source first’as a fit for the future initiative within the function.
    Service Quality Management: Ensure container management platforms perform within or exceed KPIs, ensure ability of the system to support specific forms of traffic, and to support end user experience. The same should be tracked using SLAs.
    Resolve faults on all systems deployed for containers and container management platforms.
    Escalate to supplier if needed and follow up until resolution
    Quick Turnaround time to resolve emerging threats / issues
    Develop & utilize new products & service acceptance criteria. Active participation in the section to enable team meet sectional and departmental Goals and objectives.
    Have a full understanding of the defined performance indicators, assign tasks, and objectives set.
    Operate within approved CAPEX & OPEX expenditure for the section to meet sectional objectives.

    Qualifications

    BSc Degree in computer science or engineering;
    2+ years’ experience in infrastructure support and/or planning in an environment with mixed VMware and Red Hat virtualization.
    Experience with Container/PaaS orchestration/management platforms such as Kubernetes, OpenShift, CloudFoundry.
    Extensive knowledge of enterprise Linux Server Operating Systems such as RHEL/ CentOS, Ubuntu.
    Experience with Configuration Management eg Chef, Ansible, Terraform.
    Good understanding of build tools, CI/CD, Devops and Agile principles.
    Cloud knowledge and integration models.
    Strong oral, written, interpersonal communication and leadership skills

    Apply via :

    safaricom.taleo.net