Jobs Kenya

Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

  • Human Resource Information Systems Social Media Executive User Experience Specialist

    Human Resource Information Systems Social Media Executive User Experience Specialist

    We are pleased to announce the following vacancy in the HR Operations Department within the Resources Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to the Head of HR Operations the position holder will be responsible for maximizing efficiency & utilization of systems in enhancing resources management through participation in optimization of HR operations & coordinating projects from initiation to completion using maximum and effective utilization of project management tools, techniques, and experience, creativity, and management skills, to reach the predetermined objectives.
    Job Responsibilities
    Updating and monitoring the HR Intranet site
    Analyze report on HR site usage by staff & recommend improvement
    Evaluate HR operations & identify opportunities to automate for efficiency
    Ensure information within Oracle HR system is updated and accurate
    Perform audits within the system to identify improvement areas
    Act as the Link between HR/Technology and with other respective parties in HR processes identified for changes and ensure implementation of communicated system requirement.
    Work with L&D team in facilitating training for companywide users on the new systems developed for HR.
    Coordinate through Technology division the HR information control reviews to include HR systems operating procedures, security systems, communication controls, backup and systems maintenance.
    Putting together a project plan including budget implications to automate the identified process and getting required approvals
    Managing the project to completion and cut over, and where necessary, monitoring progress of system and producing progress/evaluation reports to stakeholders.
    Work with projects office to ensure maintenance of
    essential project documentation: Statement of works, contract, project charter, Risk assessment document, project status report, project closure etc.
    Participate and or chair HR project meetings, discussions, project site visits, workshops and hearings.
    Ensuring that the Signature processes/procedures for the Division are documented, agreed upon and signed by all stakeholders. 
    Job Requirements
    Bachelor’s Degree and Higher National Diploma in HRM
    Excellent stakeholder and team management skills is essential
    3-5 years’ experience in Human Resource Management with at least 3 years’ experience specifically in HRIS and ERP management
    Considerable knowledge of current trends and practices in HR
    Ability to address staff issues at all levels
    Strong analytical skills and strategic thinking
    Very strong communication skills – verbal and written – simple style
    Excellent written and verbal communication skills in English
    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Accounts Receivable Local Contractor Area Sales Manager Reporting Analyst Home & Content HOD

    Accounts Receivable Local Contractor Area Sales Manager Reporting Analyst Home & Content HOD

    Reporting to the Senior Manager – Account Receivable, the position holder will be responsible for creating a center of excellence in matters quality assurance, customer support, information management and 3rd party liaison for Accounts Receivables section
    Roles for the Accounts Receivable Local Contractor Job
    Dealer Ledger Maintenance
    Sales Order Processing
    Invoice and Credit notes posting. Returned Payments
    Dealers Commissions Management
    Daily Reporting
    Month End Report – PL + BS
    Roaming Accounting
    Dealer Support
    Accounts Receivable Local Contractor Job Requirements
    Honors degree from a recognized university with at least CPA Part 2 and pursuing final stage of an Accounting qualification.
    2-3 years Accounting experience in a well-run company
    Preparation of accurate and reliable information on debtors for use in the Balance Sheet extraction
    Understanding of the International Financial Reporting Standards and their application
    Understanding of the tax requirements for sales invoicing
    Preparation of reconciliations for debtors
    Ability to identify issues related to management of debtors and take steps to resolve them
    Ability to relate well with both internal and external customers and work in teams
    Experience in generation of management reports ie Aged debtors balances, debtors statements
    Hands on experience working with a computerized accounting system preferably with Oracle application
    Understanding and enforcement of company approved authority transaction limits
    Submission of accurate, timely and relevant information for statutory and Internal audit purpose
    Ability to implement agreed processes used for sales order processing and related accounting K/
    Keen attention to details
    Ability to work without supervision
    Self- drive for results
    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Accounts Receivable

    Accounts Receivable

    Department Description
    We are pleased to announce the following Contract Opportunity in Financial Operations Department within the Finance Division.  In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Description
    Reporting to the Senior Manager – Account Receivable, the position holder will be responsible for creating a center of excellence in matters quality assurance, customer support, information management and 3rd party liaison for Accounts Receivables section
    Accounts Receivable Job Responsibilities
    Dealer Ledger Maintenance
    Sales Order Processing
    Invoice and Credit notes posting. Returned Payments
    Dealers Commissions Management
    Daily Reporting
    Month End Report – PL + BS
    Roaming Accounting
    Dealer Support
    Requirements for the Accounts Receivable Job
    Honors degree from a recognized university with at least CPA Part 2 and pursuing final stage of an Accounting qualification.
    2-3 years Accounting experience in a well-run company
    Preparation of accurate and reliable information on debtors for use in the Balance Sheet extraction
    Understanding of the International Financial Reporting Standards and their application
    Understanding of the tax requirements for sales invoicing
    Preparation of reconciliations for debtors
    Ability to identify issues related to management of debtors and take steps to resolve them
    Ability to relate well with both internal and external customers and work in teams
    Experience in generation of management reports ie Aged debtors balances, debtors statements
    Hands on experience working with a computerized accounting system preferably with Oracle application
    Understanding and enforcement of company approved authority transaction limits
    Submission of accurate, timely and relevant information for statutory and Internal audit purpose
    Ability to implement agreed processes used for sales order processing and related accounting K/
    Keen attention to details
    Ability to work without supervision
    Self- drive for results

    Apply via :

    shub.safaricom.co.ke

  • Manager Human Resource Intern

    Manager Human Resource Intern

    Brief Description
    Reporting to the Head of E commerce, the Vendor Experience Analyst will ensure an excellent customer experience end to end. Analyzing, understanding and executing constant improvements to the online/onsite and offline experience.
    Ensure an excellent vendor experience, supporting variety of touch points across our platform, from on boarding to execute commercial/operation plans. Responsible for the VNPS and NPS of the department, ensuring the right communication to the rest of the team and constantly exploring improvements to the KPIs
    Manager Job Responsibilities
    Ensure an excellent customer experience from end to end. Analyzing, understanding and executing constant improvements to the online/onsite and offline experience
    Ensure an excellent vendor experience, supporting the variety of touch points across our platform, from on boarding to execute commercial/operation plans.
    Responsible for the VNPS and NPS of the department, ensuring the right communication to the rest of the team and constantly exploring improvements to the KPIs.
    Improve the customer experience based on feedback from customers, internal stakeholders and recommend remedial practices
    Requirements for the Manager Job
    Degree in a Business related field, preferably marketing with Online Marketing experience
    3 – 5 years’ experience in online marketing;
    Project management experience
    Understanding of e-commerce on-boarding requirements
    Experience in WordPress or content management system, 3 years hands-on experience on managing e-commerce websites
    Solid experience of how to structure & optimize content for web
    Must be willing and able to accommodate flexible work schedule during critical business periods and must exhibit high degree of ownership and accountability.
    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Vendor Account Manager

    Vendor Account Manager

    Brief Description
    Reporting to the Senior Manager – Vendor Acquisition, the role holder will acquire,develop and maintain relationships with the vendors within their vertical to ensure we on board the right mix of vendors in line with our agreed minimum laid out standards.
    The individual will be responsible to drive and grow the vendor vertical category and get assortments aligned with the commercial strategy based on Net Merchandise Value.
    Vendor Account Manager Job Responsibilities
    Know the customer: Deeply understandcustomer behavior, develop new customer insights
    Own the business: Co-own the P&L,develop the business model, understand where opportunities are and create aviable business to service them
    Know the market: Stay on top of trendsin an ever-changing landscape, find opportunities and prioritize based on size,internal capabilities, etc.
    Know the competition: Understandon-line and off-line players. Ensure Safaricom’s selection stays well ahead ofcompetition
    Influence the leadership: Convertstrategies into action by liaising with cross-functional leadership and drivethe changes required
    Develop and monetize the verticalcategories in terms of assortments(SKU’s) aligned with the commercial ambitionwith the guidance of the Senior Vendor Acquisition Manager
    Consistently develop & managevendor portfolio pipeline, negotiations, discounts ecosystem, focused on keyevents across the year
    Own and manage day-to-dayrelationships with assigned vendors and support the delivery of the end to endshopping experience for customers
    Maintaining strong relations andfollow ups with the vendors assigned including: terms and conditions, pricing,settlements, negotiations, discounts, quality inspections.
    Work closely with the contentacquisition teams and other stakeholders to ensure we have an up to date vendor/ product content on the website
    Manage online promotions along withbrands – make brands partners in customer communication
    Drive portfolio management for bestoffers and discounts for the customers
    Deliver the vendor / customer training as appropriate and ensure that the vendors understand to use the system to expand their online business with us.
    Ensure all vendors are selected &on boarded in line with laid down minimum standards.
    Requirements for the Vendor Account Manager Job
    Degree in Business related course with Online Marketing experience
    3 – 5 years’ experience in an online business
    Experience in successfully approaching national,enterprise level and or tier one businesses in a credible and professional manner, with evidence of helping vendors to achieve their goals.
    Strong relationship builder, has a positive attitude and is a team player
    Proven track record of B2B sales, preferably inany of the following Industries: e-commerce, advertising or digital marketing.
    Excellent communication skills, must have a consultative sales approach and be a strong persuader and influencer at senior level.
    Highly driven, is self-motivated, targetorientated, resilient and tenacious,
    Is customer focused, enjoys working autonomously,hits the ground running and demonstrates a willingness to learn
    Strong analytical skills, makes well-judgeddecisions, good numeracy, pays strong attention to detail, is a strong problemsolver, demonstrates good commercial awareness and thinks outside the box togenerate new ideas
    Has a flexible approach, thrives under pressure and enjoys working in a strategic sales environment

    Apply via :

    shub.safaricom.co.ke

  • Dealer Manager Legal & Secreterial Services Department Intern Telephone Account Executive Vendor Experience Analyst Information Risk & Compliance Intern

    Dealer Manager Legal & Secreterial Services Department Intern Telephone Account Executive Vendor Experience Analyst Information Risk & Compliance Intern

    Brief Description
    Reporting to the Senior Manager Indirect Channels – SME Sales & Regional Operations , Senior Officer – Dealer Sales Manager to develop,manage and execute sales business plans through the Dealer channel to ensure month on month growth, profitability and retention of successful Dealers.
    He/She will be accountable for NPS delivery though 1st level sales support to Dealers,manage day to day assigned Dealer sales operation to meet overall revenue andacquisition targets.
    Dealer Manager Job Responsibilities
    To develop plans to achieve set billing revenue targets through theDealers and ensuring their achievement month on month.
    Proper management of Dealer salestrackers to ensure enough sales pipelines to achieve the revenue targets.
    To on board through the Dealerchannel new customers on to Safaricom enterprise products & services
    To ensure quality acquisition throughthe Dealer channel by selling the correct enterprise products & services tothe customer.
    Identify and propose strategic dealers topenetrate the SME market and achieve the set KPIs
    Act as liaison with other departments and BusinessUnits to find ways to improve Dealer performance, from acquisition andretention perspective.
    Regular performance review and business reviews with the dealer toidentify opportunity areas for assigned Dealers.
    Conduct DOSA as per company standards.
    Dissemination of the relevant communication to assigned dealers and provide market Intelligence from the Dealers.
    Requirements for the Dealer Manager Job
    A degree in Business Administration/B-com or equivalent from recognized university.
    Must have 2 years’ experience in managing Dealers or an Indirect channel partners.
    Experience in managing indirect channels in a telecoms environment is an added advantage.
    Strong relationship building skills, teamwork and interpersonal skills.
    Ability to inspire and manage a sales team,deliver results and meet and surpass targets;
    New business development skills.
    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Regional Communications and Media Officer

    Regional Communications and Media Officer

    Role Purpose:
    The Regional Communications and Media Officer role will work closely with the Regional Communications and Media Manager to leverage programs success and operations by positioning the organization as a lead source of information about children, with visible presence, while creating a compelling dialogue of Save the Children’s brand to motivate action and improve impact.
    The position holder will therefore:
    Support in the packaging of programme stories and content that profiles East and Southern Africa by delivering effective and timely communication
    Support in the development and packing of humanitarian communication materials by promoting knowledge to influence advocacy, policy and body of knowledge
    Manage media enquiries, obtain coverage by developing strong media relations
    Support in the development and posting of content for external sites through a range of activities
    Support in the production of all key communication assets that enable Save the Children International and its membership to amplify our voice and speak out on behalf of children affected by emergencies.
    Support in coordinating a diverse communications portfolio, contributing to strategy development, leading special projects including reports amongst others.
    Support digital communications, multimedia and social media platforms
    Provide support to ensure Save the Children’s brand and values are streamlined and reflected across all external communications channels, meeting content needs in all aspects. 
    Support in profiling Save the Children’s life-saving work in emergencies and development work across a range of platforms including online, television broadcast and print outlets.
    In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
    Contract Duration: 2 years National Fixed term contract
    Location: Eastern and Southern Africa Regional Office – Nairobi
    Qualifications and Experience
    Essential
    Education to BSc/BA level in a relevant subject or equivalent field experience
    Proven experience of developing and managing the production of communications materials for INGOs or other similar organisations in emergencies and in humanitarian crises for a minimum of 5 years.
    Can produce accurate, clear and consistent information and communication outputs relating to both programme support and humanitarian situation – including key messages, Q&A’s and factsheets, case studies, press releases, media statements, briefs amongst others
    Evidence of excellent English verbal and written communication skills for a wide range of different audiences including donors, journalists and the ‘general public’. Ability to strategically target a wide range of audiences is essential.
    Deep understanding of the East and Southern Africa context, specifically the countries in the Horn of Africa, and South Sudan and Uganda, and particularly relating to international NGO work
    Excellent relationship building skills in order to work across all Country Offices and various Members
    The ability to support the communications team in high-pressure situations, with changing deadlines and priorities, and in a complex humanitarian situation; 
    Understanding of how to manage strategic media engagement in politically sensitive environments essential.
    Experience in leading information and communication flows between emergency responses and a variety of internal and external stakeholders;
    Proven ability to work with communities and partners to gather case studies, testimonies and information on the humanitarian situation and on programmes.
    Excellent IT skills, especially in Microsoft Word, technical aptitude in MS Office.
    Excellent understanding of communication and information needs across fundraising, media and campaigning activities, as well donor and member requirements and standards;
    Experience in capacity building and managing humanitarian communications teams;
    Ability to maintain confidentiality and discretion.  Politically and culturally sensitive with qualities of patience, tact and diplomacy;
    An initiative-taking, proactive, inspiring attitude with the ability to manage and prioritise an unpredictable workload and solve problems quickly with limited support;
    Ability to fact check, proofread, edit and draft materials;
    The capacity and willingness to be extremely flexible and accommodating in difficult working circumstances.
    Commitment and interest in Save the Children’s mission, vision and values. In particular, a good understanding of Save the Children mandate and child focus and an ability to ensure this continues to underpin our support
    Desirable
    Prior experience working in humanitarian contexts
    Photo editing and graphic design skills. Experience with design and audio-visual software is an
    advantage;
    Experience of delivering training, presentations and other capacity building activities to varied audiences

    Apply via :

    savethechildren.taleo.net

  • Transport Support Engineer

    Transport Support Engineer

    Brief Description
    Reporting to the Manager – Transport Support the position holder will carryout fault resolution, configuration changes, quality assurance, system improvement, optimization and upgrades to deliver reliable and resilient transmission network
    Transport Support Engineer Job Responsibilities
    Resolution of tickets assigned in remedy within the SLA.
    Perform preventive maintenance of all core transport network elements and links and ensure proper documentation is done for all tasks performed.
    Transmission network infrastructure vendors Management to ensure adherence to agreed SLA’s.
    Implement transport configuration changes as per the changes execution process and procedures.
    Carry out acceptance of new transport infrastructure and technologies before traffic loading.
    Perform and document transport BCP and disaster recovery tests
    Ensure proper synchronization of all network elements and perform maintenance of the network clocks
    Perform software-upgrade of transport equipment / systems
    Resolve all quality related transport cases
    Ensure all core transport elements are manageable from the NMS’s
    Carry out transport network optimization to achieve best performance.
    Carry out demand and capacity management.
    Transport infrastructure spares management as per spares management procedures.
    Requirements for the Transport Support Engineer Job
    Bachelor’s degree in Electrical and Electronics Engineering, Telecom Engineering, or related field.
    At least two years technical experience in supporting transmission networks, preferably Service provider environment or equivalent.
    Experience working with various transport technologies (such as OTN-ASON, WDM-ASON, SDH, Microwaves, Satellites) and conversant with network synchronization techniques.
    Strong technical analysis, troubleshooting, and problem resolution skills, including research of customer issues, issue re-creation, and log file analysis
    Involvement in implementing and supporting products and solutions in an enterprise environment, ISP or equivalent.

    Apply via :

    shub.safaricom.co.ke

  • Solutions Sales Manager Sales Executive

    Solutions Sales Manager Sales Executive

    Reporting to the Senior Manager , the position holder will develop and manage existing relationships and service experience through technical solution propositions among Financial Sector & Organizations to ensure growth, profitability and retention. This role will also be responsible for managing and leading the Technical Solution Selling with in the Sector in conjunction with Sector Managers, Relationship Account Managers and Relationship Executives.
    Roles for the Solutions Sales Manager Job
    To formulate and manage the implementation of marketing plans for the desired Sector;
    To support the respective Sector Managers , Relationship Managers and Relationship Executives to conduct customer business reviews;
    To support Sector Managers and Relationship Managers manage, prospect and up-sell ;
    To effectively manage the existing /new accounts through improved solutions and customer experience by managing end to end process and ensure compliance to service agreement requirements;
    To respond to enterprise customer technical related issues so as to provide consistent quality of service and get excellent customer rating;
    To conduct performance appraisal, motivate and train staff in the Financial section;
    To prepare reports e.g. Progress and Visibility reports, Business decision making process and planning etc;
    To develop and implement the enterprise technical sales plan in line with the overall business objectives.
    Solutions Sales Manager Job Requirements
    Degree in Commerce/ ICT or a business related;
    Work experience of 6-7 years preferably managing in a B2G or B2B environment;
    Knowledge/ Work experience in ICT/Telecommunications will be an added advantage;
    Strong relationship building skills, preferably from a major blue chip company;
    Ability to inspire and manage a sales team, deliver results and meet and surpass targets;
    New business development skills.
    go to method of application »

    Apply via :

    shub.safaricom.co.ke

  • Technology Academy Internship Program

    Technology Academy Internship Program

    Roles for the Safaricom Technology Academy Internship
    Carrying out all duties assigned by the reporting managers in the various departments in the Technology division.
    Participation in the implementation of Projects and/or services as required in Technology Division.
    Actively participate in Technology Division activities and events.
    Safaricom Technology Academy Internship Requirements
    Position is open to Kenyan Students.
    The students should preferably be in their 3rd to 5th year of University
    These internship is targeting on-going University students (NOT yet graduated)
    Preference will be given to students undertaking degree courses in Computer Science/ Information Technology/ Mechanical Engineering/ Civil Engineering/ Electrical & Electronics Engineering or Telecommunications Engineering, Software Engineering or any other Engineering and ICT related Fields
    Additional Details
    Candidates with IP Networking skills (CCNA), Database Administrators, and Java/Android Developers are encouraged to apply
    Female Candidates and Persons with Disability are strongly encouraged to apply

    Apply via :

    shub.safaricom.co.ke