Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

Program Manager Lead Data Scientist Tech Lead Convergent Billing System Planning and Evolution Principal Business Analyst Lead SDET-Channels & Core IT

Brief Description
Reporting to the Senior Manager – Program Management, the position holder will work with the Digital IT lead in the assigned unit to provide program leadership in the Pursuit and Delivery of Complex Information, Communications and Technology solutions for Safaricom programs & projects. This role will be responsible for partnership with assigned delivery unit to ensure realization of business outcomes through kick off, execution, control and closure of programs and projects
Responsibilities

To develop a formal and comprehensive program delivery plan by integrating and documenting project deliverables, acceptance criteria, processes, procedures, risks, and tasks to facilitate project executing, controlling, and closing processes.
To ensure tool and metrics utilization to track and improve project performance – EPM, MS Project, Share point, Project Initiation Documents (Statement of works, Governance Structure, Communication plan, Risk Management Plan,
To manage program progress by ensuring that activities are executed as planned in order to achieve the project objectives.
To enforce quality gates during the implementation of projects. This will involve stakeholder engagement and communication management through the project life cycle until closure;
To manage and escalate risks and issues appropriately through the project life cycle;
To ensure timely CAPEX Utilization & Receipting for all projects within your domain
To ensure timely preparation and dissemination of project reports and updates, governance meeting presentations
To contribute to the project management knowledge base by sharing lessons learned, best practices, research, appropriately in order to improve the quality of project management services, build the capabilities of colleagues, and advance the profession.
To facilitate cooperation within our teams and with stakeholders in order to realize shared goals by encouraging collaborative problem solving, open communication, and teamwork;
To provide leadership support for direct reports which will include but is not limited to interaction at all/senior levels and accountability/oversight/management;
To conduct performance appraisal, motivate and train staff in the section;

QUALIFICATIONS

Degree in ICT/Business Related field
Project management expertise: Certified in PMP or PRINCE 2 and Agile certification
At least 4 years’ experience in managing IT projects
Demonstrate strong knowledge and background of Waterfall and Agile concepts in project delivery
Ability to motivate teams to achieve business outcome

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October 28, 2024
Solutions Architect Principal Officer, Cyber Security Corporate Security Technical Vendor Management Specialist – Enterprise Network Programmability

We are pleased to announce the following Position in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Business Engagement Manager, the role will be the liaison between business system users and the technical team in as far as creating automated business solutions is concerned. The role holder will also be responsible for gathering, detailing and documenting business requirements in a business requirements document and solution designs for business end users and technical developers. Propose ways in which the existing processes and systems can be used or changed to meet new business requirements as well as identify internal systems integrations needed to meet business requirements.
Key Responsibilities

Carry out full business requirements discovery that includes interviewing relevant stakeholders and end-users. i.e. requirements elicitation
Collect, classify, analyze and document business requirements as per set standards.
Create high-level solution designs to meet business requirements by exploiting the functionality available in IT systems already in Safaricom, or by filling missing gaps with appropriate new systems, in accordance with enterprise architecture.
Lead a project team composed of designers and developers to drive the business needs and expectations by ensuring business intent is understood and delivered by IT.
Collaboratively develop test-driven business requirements and functional specifications with business, technical, and testing team members.
Participate in technical/functional evaluation of bids for new systems.
Ensure sensible consensus is reached for all requirements/specifications and help business, IT, and test leads to have the same mutual understanding thereof.
Generate process documentation that clarifies and validates how the organization utilizes business systems to meet business requirements
Liaise with other sections/departments in the delivery of services and projects as well as maintain good working relations between the Squad & Tribe team and all stakeholders.
Provide support to the Business Unit by assisting in the development/reviewing/translating of User Requirement Specifications into a baseline BRD (Business Requirements Document) and building design documents (FDD, SDD).
Promote proper release planning, guaranteeing adherence to business needs, change management governance and priorities and consequently, contribute to the reduction of development costs in future.
Follow a prioritization process that is transparent and understandable for all parties involved.
Participate in innovation to improve delivered products and services and to explore new technologies and their applications to the enterprise space.

QUALIFICATIONS

Bachelor’s Degree in either Computer Science or Business Information Technology or in a relevant field
At least 3 years’ work experience as a systems developer/business analyst in a busy IT development environment, 2 years of which must include experience in systems analysis.
Professional Experience in Business Analysis (CBAP, IIBA) as well as software development lifecycle is essential, in agile (SAFe, Scrum) and waterfall methodologies.
Professional Experience in Solution Architecture (TOGAF)
Professional Experience in Cloud Architecture (AWS, Azure, Huawei cloud and Google Cloud)
Domain experience in financial services, financial technologies will be an added advantage.
Broad technical expertise combined with business acumen and strong consulting skills.
Knowledge in Micro service development
Knowledge in App and Web development
Knowledge in Relational Databases and NoSQL databases
Knowledge in DevOps activities e.g. CI/CD, Creating deployment pipelines
Adherence to best software development practices e.g. Code review, Refactoring, Versioning, Dead code elimination,
Knowledge in performance benchmarking and performance tuning.
Excellent systems analytical and communication (written and verbal) skills along with meeting facilitation skills
Experience in writing formal Use Cases and other UML tools
Demonstrated experience in producing requirements that support event driven development and test-driven development.
Excellent communication skills – must be able to listen to customers, document requirements quickly & accurately, and review written materials for accuracy. Must also be able to communicate specifications to person’s at all technical levels.
Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organizational experience.
Ability to communicate and influence others

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October 28, 2024
Talent Acquisition Manager

DESCRIPTION
We are pleased to announce the following vacancy for Talent Acquisition Manager in the Acquisition Talent & Capability within the Resources Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to the Senior Manager – Resourcing & Talent Management the position holder will drive entire recruitment process from sourcing to offer process (including offer approvals & negotiations) and on-boarding. End-to-end Talent Acquisition process ensuring a superior candidate and Hiring Manager experience and strong collaboration with our shared services team.
Key Responsibilities:

Talent Acquisition:

Work with recruitment agencies to successfully recruit all key/required skills into the organization within agreed SLA aligned to approved workforce plans
Act as a talent advisor and influence and guide the business with knowledge, insights and expertise of external markets.
Conduct intake meetings with Hiring Managers to confirm the desired profile and develop a sourcing strategy for the open position. You drive progress and you always have
Drive a high volume of roles, stay connected to a robust pipeline of candidates, maintain long-term candidate relationships, and energetically sell the role and MPA mission and brand
Develop diversity of business talent pools on gender, physically challenged
Review against all vacancies within account managed, our internal talent pool to place ready now talent into vacant roles before going out for external recruitment
Create an exceptional experience along the entire candidate journey
End-to-end responsibility for the recruitment system, data quality and compliance.
Manage relationships with external providers including recruiting firms, institutions of higher learning, background checkers etc.
Produce reports and statistical data as required to include weekly reporting on recruitment initiatives, talent identified and placed and challenges faced; Monthly reports – against workforce plan and other key performance indicators
Employer brand and Employer Value Proposition: Ensure the employer brand is fully leveraged and embedded in talent acquisition touch points (including candidate and vendor interactions).
Deliver full compliance to employer brand governance process

Talent Management:

Oversee the continued roll out of a consistent Performance Management process that focuses employee efforts on the achievement of business goals and attainment of requisite skills/competencies to sustain profitable growth.
Administer talent processes which focus on building bench strength to meet current and future business needs. In this regard, define critical roles for succession planning as well as facilitate and support succession planning initiatives and deliberately build strong talent benches for such roles.

QUALIFICATIONS
Role requirements;

Bachelor’s Degree and Higher National Diploma in HRM
Extensive experience in conducting competency based interviewing and assessment centers as selection tools
Experience in coaching staff and line managers on best recruitment and selection principles/practices and interviewing skills
Good stakeholder management experience
Agile, Innovative, pragmatic, commercial, and customer-focused approach
Knowledge of / exposure to relevant employment legislation (e.g. data protection)

Apply via :

safaricom.taleo.net

October 28, 2024
M-Pesa Africa – Scrum Master – Financial Services

Role Description
M-Pesa, is a pioneering fintech business and global market leader in mobile money. From starting in 2007 as a convenient means by which the unbanked and underbanked can make digital payments, M-Pesa has now grown to offer >50 million active customers financial services, enterprise, merchant and retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.
M-Pesa Africa is now making strides to deepen and strengthen its offering to consumers and businesses in our operating countries, making it easier for them to manage their money and get more from their limited resources.
Initial projects and value streams will focus on Financial Services including Merchant and Consumer loan products and Overdrafts. Future projects may support the full range of M-Pesa services.
As a Scrum Master, you will act as a servant-leader for an Agile development team within an Agile Release Train (ART) as described by the Scaled Agile Framework (SAFe). This role will include providing coaching on Agile principles and practices as well as guiding, facilitating, mentoring, and consulting on Agile techniques and ceremonies. The Scrum Master will help to maximise the Agile Team’s potential and productivity to deliver a sustainable and predictable flow of value. The Scrum Master will also help embed continuous learning and continuous improvement with the aim to lead the Agile Team members to self-sufficiency.
Key Role Responsibilities
Exhibits Lean-Agile leadership:

Exhibits the behaviours of a Lean-Agile Leader with a Lean-Agile Mindset
Helps the team embrace SAFe Core Values, adopt and apply SAFe Principles, implement SAFe practices

Champions adopted Agile practice:

Demonstrates, champions and enforces the use of Agile practices adopted from the SAFe framework. These may include the rules of Scrum, Built-In Quality practices, Work in Process limits from Kanban, and any other process the ART or the team has agreed to adopt

Facilitates the team’s progress toward team goals:

Acts as a team facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity.
Helps the team focus on creating increments of value each iteration and achieving daily and Iteration Goals in the context of the current Program Increment (PI) Objectives.

Leads team efforts in relentless improvement:

Helps the team improve and take responsibility for their actions; facilitates the team retrospective.
Teaches problem-solving techniques and helps the team become better problem-solvers for themselves.

  Facilitates events:

Facilitates team events, including the Daily Stand-up, Iteration Planning, Iteration Review, Iteration Retrospective, Backlog rRefinement and the team’s PI Planning activities and ensures they are productive and kept within the timebox

Supports the Product Owner:

Helps the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.

Facilitates the removal of impediments:

Helps the team in addressing and eliminating impediments and issues to improve the likelihood of achieving the objectives of the Iteration.

Promotes SAFe core competencies:

Helps the team to excel at the SAFe core competencies of Agile Product Delivery, and Team and Technical Agility.

Builds a high-performing team:

Focuses on ever-improving team dynamics and performance and coaches the team in self-management.
Helps the team resolve interpersonal conflicts and challenges and identify opportunities for growth.
Escalates team problems to the RTE when necessary, but only after internal team processes have failed to resolve the issue; helps individuals

Responsibilities to the RTE and Agile Release train

Supports the RTE who is leading a team of Scrum Masters within the ART to achieve the best outcome for the ART
Helps coordinate inter-team cooperation and helps the team to operate seamlessly alongside other teams with the ART
Helps the RTE and other Scum Masters to achieve their goals
Leads the team in managing external dependencies and the on time delivery of dependencies others have on the team

Coordinates with other teams

Supports the team’s efforts to continuously improve communications and relationships with other teams
Represent the team in the Scrum of Scrums, helping the team remain aware of opportunities to engage and improve program effectiveness
Helps the team build effective relationships with the System Team, User Experience, Architecture, and Shared Services.

Supports SAFe adoption

Supports the overall adoption of SAFe across the enterprise by coaching stakeholders and other non-agile teams on effective interactions with agile teams, participating in the Scrum Master Community of Practice, and supporting the organization’s Value Management Office

Enables organizational effectiveness

Works with other Scrum Masters and stakeholders to help the team contribute towards improving the overall development Value Stream

Facilitates preparation and readiness for ART events

Assists the team in the preparation and contribution to ART events, including PI Planning, System Demos, and the Inspect and Adapt Workshop

Supports estimating:
Guides the team in establishing normalized estimates and helps the team understand how to estimate Features and Capabilities
QUALIFICATIONS
Apply if you have:

Bachelor’s degree required, an MBA or master’s degree (Finance) in a related field preferred
Relevant certified Scrum Master qualification, for example, SAFe Scrum Master or equivalent
Agile Experience including international suppliers or markets – minimum 3 years
Communication and relationship management experience to executive level –minimum 2 years

What you can expect from us:

We believe in a fair and robust interview process

We have a robust flexible total reward scheme
Dedicated support and mentoring/coaching
Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

Apply via :

safaricom.taleo.net

October 28, 2024
CRM Engineering Lead Safaricom Discover Graduate Program

DESCRIPTION
We are pleased to announce the following Position in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to Tech Lead Integration & Contact center planning, the position holder will develop, offer technical leadership and delivery for all Siebel CRM application deliveries done via the various sections within the organization via agile methodology.
Key Responsibilities:

Responsible and accountable for strategy execution, all configurations and development within customer systems domain
Ensure all projects assigned are delivered effectively and efficiently
Work with other departments within the company to identify requirements and develop solutions (database design, workflows, integration touchpoints and user/data interfaces)
Lead the team in optimal resource scheduling and allocation for delivery.
Ensuring the CRM engineering team is well resourced and productively delivers on their mission through frequent Mentoring, by offering guidance and planning training needs for the team.
Research and development: – Take leadership in research and development including adoption of automated testing, agile delivery, scrum methodologies, CI/CD, and other emerging methodologies.
Ensures the effectiveness of overall systems performance for all new deliveries.
Conduct business user requirements analysis and specification.
Ensure all projects assigned are delivered effectively and efficiently.
Ensure all delivered products are well documented and following the DevOps cycle.
Ensure all projects are delivered using agile methodologies
Performs data modeling to analyze and specify data structures within an application system.
Support new and existing application development by creating modifications and enhancements for Oracle Siebel & Contact Center applications and perform high level system design.
Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications. Capturing of business applications information needs and mapping of the same to the software and /or database components.
Perform data modeling to analyze and specify data structures within an application system.
Designing and implementing highly scalable and available systems.
Create test plans, test data sets and perform automated testing to ensure all components of the developed systems meet specifications
Work directly with the IT support personnel and teams to resolve issues identified and escalated post project implementation.
Ensure there is proper sizing and dimensioning of the CRM platform for all squad deliveries.
Formalize test plans and implements troubleshooting procedures.
Implement automated monitoring of assigned systems to enable pro-active responses to incidents.
Research and provide input on design approach, performance and base functionality improvements for various procedures and applications
Take leadership in research and development including adoption of automated testing, agile delivery, scrum methodologies, CI/CD, and other emerging methodologies.

QUALIFICATIONS

University Degree in computer science or engineering
5+ years in software development/Support in a Telco industry with 2+ years in team leadership position
3+ years’ experience in Planning/Development in Oracle Siebel CRM
3+ Years’ experience in supporting/Implementing contact center systems
3+ Years’ experience in systems integration with industry middleware applications.
At least 2 years development experience with RDMS preferably MySQL, MariaDB, Oracle etc. Experience in NoSQL databases is an added advantage
Certification and experience in working with cloud platforms is an added advantage.
Experience with Scrum and other Agile processes
Experience in Business Systems modeling and data retrieval
Unix/Linux technical skills with working experience in scripting in Linux/Unix.
Working knowledge of Jira, Git/SVN, Jenkins
Experience in the design and implementation of low-latency, high-availability, and performant systems.
Great communication and interpersonal skills
Attention to detail.
Good analytical and presentation Skills.

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October 28, 2024
Senior Officer Cyber Security Assurance – (21000641) M-Pesa Africa: Legal Counsel

DESCRIPTION
We are pleased to announce the following vacancy in the Cyber Security Department within the Corporate Security division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Senior Manager, Cyber Security Strategy & Design, the successful candidate will lend support in ensuring all new and existing systems/products/services comply with Safaricom’s security policies & standards and other industry best practices e.g. ISO27001, CIS, Vodafone CSB standards etc… The candidate will also provide timely security assurance reports and advice to the business when required even with very tight timelines.
Key Responsibilities:

Conduct periodic security reviews, vulnerability assessments & penetration tests across all of Safaricom’s systems/infrastructure
Ensure all new and existing systems/products/services comply with Company’s security policies & standards and other industry best practices e.g. ISO27001, CIS and Kenya Data Protection Act
Provide timely and quality security assurance reports and advice to the business when required even with very tight deadlines
Do regular follow ups with system custodians/owners to ensure any security risks identified are addressed within the agreed timelines
Define Cyber Security metrics and report periodically on security compliance across all networks/systems
Research on new threats/technologies/vulnerabilities/security design principles etc.

QUALIFICATIONS

Degree in Information Security/Computer Forensics/Computer Science/Information Technology or other relevant Technical Degree
Information security certifications e.g. CEH/CISSP/CISM/CISA/GIAC/CPTP/OSCP
Advanced Networking certifications: CCNA/CCNP/CCSP/CCIE are also preferred
Certifications in Microsoft Windows and Linux/Unix Operating Systems
Demonstrate competency in the use and administration of ethical hacking tools e.g. KALI Linux, Metasploit, Nexpose, Nessus, Nmap, BurpSuite etc…
Minimum of 3 years’ working experience in Information Systems Security – e.g. Ethical Hacking, Penetration Testing, Vulnerability Assessments, ICT Audits, Pre-and-Post Implementation System Reviews etc…
Minimum of 3 years’ working experience in Networking and Operating Systems e.g. Cisco, Huawei, Windows (All), Unix, Linux etc…

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October 28, 2024
Contractor Resource Centre Assistant – Eldoret

DESCRIPTION

We are pleased to announce the following opportunity in the Acquisition, Talent & Capability within the Resources Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief description
Reporting to Executive – Resource Centre, the position holder will provide support in the management of the resource center including acquisition, accessioning, processing, classifying, cataloguing and shelving of resource center materials. To provide resource centre patrons with relevant information and services regarding current and future resources
Key responsibilities

Manage the resource centre daily operations – acquisition, accessioning, classification, cataloguing
Display management- layout and organization of the collection on the shelves according to classification number
Circulation- ensure safe and timely delivery and return of resources to the staff in outer offices and /or in field while monitoring costs
Library resources and user database maintenance
Resource centre reporting

NOTE:

This position is based in Eldoret
This is a one-year contract opportunity

QUALIFICATIONS

Degree in library and information studies or diploma in library and information studies (with experience)
Two years’ experience as a librarian/resource centre or certificate with five years’ experience working in a busy library or archival and data records service procedures in electronic libraries.

Apply via :

safaricom.taleo.net

October 28, 2024
Principal M-PESA Solutions Architect M-Pesa Africa: Senior Manager-Finance Operations

DESCRIPTION
We are pleased to announce the following Job Opportunity in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to Business Engagement Manager – Financial Services, the position holder will facilitate the development of the right future-state architecture and ensures its effective adoption. They provide overall direction, guidance and definition of architecture programs that effectively supports business strategies. Senior MPESA Solution Architects advocate and support the Financial Services IT strategies, identify and analyze Financial Services’ business drivers, analyze the current IT environment to detect critical deficiencies, recommend solutions for improvement and develop strategies aligning IT to the business. They must have significant business knowledge and have one or more areas of technical expertise in software development, solution architecture, enterprise architecture.
Individuals in this role lead, consult or oversee multiple architectural engagements. They work on highly complex projects that require in-depth knowledge within a domain: technical, solutions, business or information. They are viewed as an expert and provide knowledge/ counsel to others. They also may lead a domain specific business domain within Financial Services IT.
ROLE RESPONSIBILITIES

Provide direction, guidance, and governance to ensure proper alignment with business initiatives and technology strategy/roadmaps.
Provide technical leadership on strategic, transformational, highly complex enterprise-wide initiatives focused on the financial services domain.
Engage with various teams, ranging from business and the immediate development team who need to understand and buy in to the architecture, right through to the extended team of those people who will have an interest in the architecture from a security, database, operations, and maintenance or support point of view.
Works with business leaders to understand business requirements and help them understand how technology tradeoffs influence strategy, and ensuring business intent is understood and effectively carried into development phases.
Translate documented business requirements into a technical solution design for implementation.
Collaboratively oversee the development of the solution as per agreed architecture, evolving it throughout the delivery in the face of changing requirements and feedback from the team.
Lead need analysis, research, concept development, proof of concept and business case development for financial technology. This includes but not limited to by building prototypes, frameworks and foundations to be consumed by the technical team.
Set baseline through introduction of standards and working practices such as architecture blueprints, coding standards, design principles and tools.

Responsible for making technology decisions by considering all risk factors, reviewed and evaluated with all the relevant stakeholders of interest.
Coordinates new development activities and ensures they are consistent and well integrated with the established enterprise information architecture
Assists in post-implementation continuous-improvement efforts to enhance performance and provide increased functionality

Contribute to Architecture Review Board (ARB) on monthly basis.

QUALIFICATIONS

Degree in Science/computer science/Engineering/Business related degree from reputable education institution. Or equivalent work experience
5+ technical background in software development inclusive of databases, applications, Infrastructure, cloud development , 3+ years experience in solutions architecture and system design.
Experience of software development lifecycle is essential, in agile and waterfall methodologies.
A “hands-on software architect” capable of sharing software development experience with the rest of the team, which in turn helps them better understand how the architecture is viewed from a development perspective.
Domain experience in financial services, financial technologies will be an added advantage.
Certification in Solution Architecture, TOGAF and Certificate in Cloud expertise desired
Strong business acumen and leadership mindset
Ability to drive initiatives without any formal authority in an ambiguous environment
Ability to mentor/coach developers and other solution architects in architecture principles
Proven track record in designing and implementing large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organizational experience
Strong leadership skills with ability to communicate and influence others.
Requires exposure to multiple, diverse technologies and processing environment

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October 28, 2024
Senior Manager-Public Policy – (21000630) Talent Acquisition Manager – (21000629) Regional Core Network Support Engineer

We are pleased to announce the following vacancy for Senior Manager-Public Policy in the Regulatory & Public Policy within the Corporate Affairs Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to the Head of Department-Regulatory & Public Policy the position holder will responsible for developing and executing public policy and advocacy priorities on issues in support of customer initiatives. The Senior Manager-Public Policy presents Safaricom’s view to policymakers and regulators coordinating their strategic advocacy work to secure the company’s licence to operate. The Senior Manager-Public Policy works collaboratively and transparently with Safaricom’s business units to ensure seamless alignment between business priorities and public policy goals. The Senior Manager-Public Policy will also be expected to assess and communicate potential policy changes back to the business, being responsible for the development of innovative mitigations, solutions or positions, while coordinating external advocacy efforts, outreach programs, and key initiatives in concert with business objectives. The Senior Manager-Public Policy is additionally responsible for Public Policy engagements within the industry to ensure that Safaricom is not adversely impacted by regulatory interventions that would affect achievement of licence obligations and business objectives.
Key Responsibilities:

Engaging with relevant regulators and other stakeholders in developing Industry Regulations and Guidelines
Managing regulatory interventions that could adversely affect Safaricom
Analysing new legislation that may affect Safaricom and offering engagement strategies to manage implementation
Ensure compliance with licence terms and Regulations
Offer detailed and benchmarked opinions on regulatory issues to guide management in making regulatory/policy decisions
Engage industry bodies to ensure unified approach to common industry concerns for the benefit of Safaricom
Closely monitor changes and benchmark with other jurisdiction on Public Policy issues to ensure Safaricom adopts relevant regulatory positions.
Establish, manage and maintain positive relationships between Safaricom, the Regulator, Government other telecommunication industry players which will assist Safaricom achieve its commercial objectives.

QUALIFICATIONS
Role requirements;

A degree in law, economics or business related field from a recognised university
Post Graduate Qualifications will be an added advantage
Eight years’ experience in a Regulatory & Public Policy environment in the telecommunications space.
Demonstrable knowledge of policy issues in the telecommunications space
Applicable commercial and legal acumen, ability to pay attention to detail and able to formulate and deploy relevant strategies.
Supervisory and people management skills

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Use the link(s) below to apply on company website.

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safaricom.taleo.net

October 28, 2024
M-Pesa Africa – Talent Acquisition Manager

DESCRIPTION
We are pleased to announce the subject career opportunity within HR (M-Pesa Africa) reporting to the Executive Head of HR.
Role Description
M-Pesa, is a pioneering fintech business and global market leader in mobile money. From starting in 2007 as a convenient means by which the unbanked and underbanked can make digital payments, M-Pesa has now grown to offer >50 million active customers financial services, enterprise, merchant, and retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.
The HR team at M-Pesa Africa works with the M-Pesa leadership across our 7 OpCos to co-create the talent strategy and ensure we have the right talent in the estate to dive the mission. You will drive the entire recruitment process from sourcing to offer process (including offer approvals & negotiations) and on-boarding. End-to-end Talent Acquisition process ensuring a superior candidate and Hiring Manager experience and strong collaboration with our shared services team.
Why this role is tailored for you

You will lead talent acquisition efforts across Africa while working with Centres of Excellence across the markets and vendors.
We will expose you to Agile Release Trains and give you a blank canvas to explore a world of possibilities.
Our culture values allow you to focus on candidate/employee & line manager experience (the customer), Experiment & be bold, collaborate while innovating.

Key Role Responsibilities
Talent Acquisition:

Work with recruitment agencies to successfully recruit all key/required skills into the organization within agreed SLA aligned to approved workforce plans
Act as a talent advisor and influence and guide the business with knowledge, insights and expertise of external markets.
Conduct intake meetings with Hiring Managers to confirm the desired profile and develop a sourcing strategy for the open position. You drive progress and you always have
Drive a high volume of roles, stay connected to a robust pipeline of candidates, maintain long-term candidate relationships, and energetically sell the role and MPA mission and brand
Develop diversity of business talent pools on gender, physically challenged
Review against all vacancies within account managed, our internal talent pool to place ready now talent into vacant roles before going out for external recruitment
Create an exceptional experience along the entire candidate journey
End-to-end responsibility for the recruitment system, data quality, and compliance.
Manage relationships with external providers including recruiting firms, institutions of higher learning, background checkers, etc.
Produce reports and statistical data as required to include weekly reporting on recruitment initiatives, talent identified and placed, and challenges faced; Monthly reports – against workforce plan and other key performance indicators
Employer brand and Employer Value Proposition: Ensure the employer brand is fully leveraged and embedded in talent acquisition touchpoints (including candidate and vendor interactions).
Deliver full compliance to employer brand governance process

Talent Management:

Oversee the continued rollout of a consistent Performance Management process that focuses employee efforts on the achievement of business goals and attainment of requisite skills/competencies to sustain profitable growth.
Administer talent processes that focus on building bench strength to meet current and future business needs. In this regard, define critical roles for succession planning as well as facilitate and support succession planning initiatives and deliberately build strong talent benches for such roles.

QUALIFICATIONS
Apply if you have:

Bachelor’s Degree and Higher National Diploma in HRM or CHRP-k
Over 5yrs of experience in conducting competency-based interviewing and assessment centers as selection tools
Experience using applicant tracking systems (ATS)
Experience in coaching staff and line managers on best recruitment and selection principles/practices and interviewing skills
Good stakeholder management experience
Agile, Innovative, pragmatic, commercial, and customer-focused approach
Knowledge of / exposure to relevant employment legislation (e.g. data protection)
Executive-level reporting and influence experience
Understanding of Labor laws related to talent acquisition across different regions.

We are happy if you have:

Experience of working within a cross-cultural team.
Experience sourcing for all level roles (Exco and critical hard-to-fill roles).
Agile certification.

What you can expect from us:

We believe in a fair and robust interview process
We have a robust flexible total reward scheme
Dedicated support and mentoring/coaching
Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

Apply via :

safaricom.taleo.net

October 28, 2024