Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

  • M-Pesa Africa – Release Train Engineer

    M-Pesa Africa – Release Train Engineer

    JOB DESCRIPTION
    MPA is a leading FinTech company dedicated to delivering innovative financial solutions that empower businesses and individuals. We are committed to harnessing cutting-edge technology to revolutionize the finance industry and provide exceptional services to our customers.
    The Release Train Engineer for M-Pesa will be responsible for driving the development and continuous improvement of our converged app that digitizes all M-PESA functions and features in one unified app. This role is pivotal in ensuring an exceptional digital customer experience and will manage a team of talented developers in a Safe Agile environment.  They will also provide strong technical leadership, facilitate Scrum events, resolve impediments, and ensure the team’s adherence to Agile principles, deliver the Strategic Product RoadMap and stay current with emerging technologies and trends, incorporating them into the app’s development where relevant.
    RESPONSIBILITIES

    Lead, mentor, and inspire a diverse cross-border team of developers and technical resources through establishing fostering a collaborative and results-driven environment.
    Drive the technical direction of the converged app, ensuring it aligns with the company’s goals and vision.
    Provide strong technical leadership, setting the direction for software development teams.
    development of each individual and the development of teams 
    Think beyond day-to-day activities; apply systems thinking, encourage collaboration between teams, Product Management and System Architects
    Manage and coordinate development efforts within a Safe Agile framework, focusing on continuous delivery and value creation.
    Facilitate Scrum events, resolve impediments, and ensure the team’s adherence to Agile principles.
    Facilitate PI Planning.
    Infuse a design-centric approach into development, ensuring the app’s usability, aesthetics, and user experience are of the highest quality.
    Collaborate with designers and product owners to create an app that resonates with our customers.
    Delivery of the Strategic Product RoadMap
    Stay current with emerging technologies and trends, incorporating them into the app’s development where relevant.
    Provide technical guidance, resolve complex technical issues, and ensure the app’s scalability and performance.
    Ensure the scalability, security, and performance of software solutions.
    Champion a customer-centric mindset within the team, continuously seeking to improve the app based on user feedback and market trends.
    Strive for a seamless and intuitive customer experience.
    Develop and execute a strategic software engineering plan that aligns with the company’s objectives.
    Ensure the efficient and effective utilization of resources.
    Oversee the full software development lifecycle, from concept to deployment.

    QUALIFICATIONS

    Bachelor’s degree in computer science, Engineering, or related field; a master’s degree is a plus.
    5-8 Years’ experience in Software engineering and/ or software testing within a Fintech applications and services in multi-national environment 
    Proven experience in mobile app development and management, especially in the FinTech sector.
    Extensive experience in software development and engineering leadership, with a proven track record of delivering complex software solutions.
    Strong technical knowledge, particularly in mobile app technologies, software design methodologies, tools and architecture.
    Agile methodology and Safe framework expertise, with SAFe 6.0 certification preferred.
    Design thinking and user experience (UX) design awareness.
    Excellent leadership and communication skills.
    Basic understanding of IT systems, networks, and hardware. 
    Knowledge in mobile money systems is must. 
    Demonstrated expertise in test automation frameworks and tools.
    Excellent communication and collaboration abilities.
    Familiarity with financial industry regulations and compliance is a plus.
    Demonstrable working knowledge and competence using JIRA and Confluence
    Desire to learn basics around OS (Linux or Windows) and DB’s (SQL or NoSQL)
    knowledge in ITIL Service Operations processes

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Principal Accountant – Tax

    Principal Accountant – Tax

    JOB DESCRIPTION

    We are pleased to announce the following vacancy , Principal Accountant – Tax, in the Tax department of the Finance Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Brief Posting Description                      

    Reporting to the Senior Manager; Group Tax, the role holder will ensure tax compliance is adhered to by complying with tax controls, procedures and processes that are in place, in addition to identifying and supporting areas of tax planning to enhance operation efficiencies within the business.

    RESPONSIBILITIES

    Proactively advise and support the wider business in providing and coordinating tax advice on the implications of key transactions and ad hoc projects, including related party transactions.
    Identify and ensure that legislative changes are reviewed and adopted in a timely manner, including implementation of system changes where necessary.
    Manage relationships with the Kenya Revenue Authority (KRA) and external tax service providers for tax-related queries and changes in tax legislation specific to the telecommunication industry.
    Research solutions and risk mitigation for any emerging tax issues across the Group. 
    Prepare the Group’s periodic (monthly and annual) accounting (income and deferred tax) provisions and related financial statement disclosures, including tax planning and forecasting reports.
    Coordinate with external tax advisors on Kenya corporation tax computations and returns and ensure timely submissions.
    Ensure monthly tax returns (VAT, excise duty and withholding tax) are prepared and submitted to the KRA within prescribed timelines, including payment of the corresponding tax liabilities.
    Manage payment of customs duties and levies.
    Oversight of PAYE for payroll purposes.
    On an ongoing basis, review the overall management of tax compliance processes within the Group (tax health check).
    Work with, and where required provide training to the Finance, Support and Commercial Functions’ teams to ensure optimization of tax efficiencies and mitigation of tax exposures within the controls environment. 

    QUALIFICATIONS

    University degree in Law, Finance or business-related fields from a recognized university.
    At least one full professional qualification in accounting e.g., CPA, ACCA, CTA or an equivalent.
    8 years’ experience in progressive tax finance roles covering tax planning, reporting, compliance, and accounting, 5 years of which should have been spent in a professional tax firm.
    In depth experience and technical knowledge of tax accounting and disclosures for accounting purposes, including deferred tax and prior year adjustments.
    Experience in proactive management of tax matters, keeping up to date with changes in the regulatory environment and dealing with Tax Authorities will be an added advantage.
    Proactive, confident, energetic with the ability to work under pressure, to tight schedules/deadlines and monitor and follow up on all actions taken.
    Ability to collaborate and communicate with confidence and influence diverse stakeholders.
    A proven team player with excellent communication and interpersonal skills.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Senior Integration Engineer 

Cloud Solutions Architect 

IT Solutions Architect

    Senior Integration Engineer Cloud Solutions Architect IT Solutions Architect

    Brief Description
    Reporting to the Integrations Engineering Lead, the role holder will be responsible for application development and evolution of existing service applications including integration to related service platforms. Application development will include but not limited to specification, design, development, validation, documentation and evolution of the new and current service applications; performance management; ensuring integrity of the web services; maintenance and fault management. 
    Key Responsibilities

    Requirement specification & Design – eliciting & analyzing user requirements and application functional designs.
    Develop – Development as per user requirement and integration to other service platforms;
    On a weekly basis report on the KPI of the applications & web services developed;
    Validation & Verification – oversee the assurance of application functional logic, data processing and error management.
    Liaise with Support teams, infrastructure team, network administrators, information security to maintain service availability and integrity of the applications.

    Qualifications

    BSc. Computer Science/Software Engineering/IT.
    3 years + experience in software development in a busy IT environment.
    Extensive programming experience using Java (Apache Camel, Spring Boot), C#, Python etc.
    Extensive experience with databases – data structures, relational data model, Stored Procedures, PL/SQL development, Nosql Databases, InMemory DBs.
    Extensive experience in developing and deploying enterprise APIs on these technologies i.e TIBCO/WebLogic/Tomcat/Glassfish/Docker/Kubernetes/Openshift/Azure/AWS.
    Solid understanding of web services/technologies – REST/JSON, WSDL, XML, XSD; 
    Experience with event-based and message-driven distributed system like Apache kafka, ActiveMQ, Rabbit MQ.
    Experience using code versioning & collaboration tools such as Git/SVN. 
    Strong knowledge & experience using  (CI/CD) such as Jenkins /drone/CycleCI
    Experience in Unix/Linux/AIX Operating System and application security technologies (e.g. SSL)
    Experience in Agile Development/software life-cycle development (SDLC).
    Excellent communication & analytical skills.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • E-commerce Technical lead

    E-commerce Technical lead

    Detailed Description
    Reporting to the Tribe Technical Lead, the role holder will have overall responsibility of technical delivery of Masoko features. The ideal candidate will collaborate with commercial teams and coordinate; product design, solutions architecture, frontend development, and backend development to deliver impactful features. The Technical lead will be responsible for:

    Work with commercial team to identify and design features necessary to achieve set KPIs.
    Design a resilient system architecture to ensure high availability and performance.
    Design suitable user experience to achieve set KPIs.
    Compliance to absolute digital rules.

    RESPONSIBILITIES
    Technical Leadership

    Provide technical leadership and guidance to a team of developers, ensuring adherence to best practices and coding standards.
    Mentor and coach team members to enhance their technical skills and professional growth.

    Architecture and Design

    Lead the architecture and design of the e-commerce website, making strategic decisions to ensure scalability, reliability, and performance.
    Collaborate with stakeholders to define technical requirements and translate them into architectural blueprints.

    Development and Implementation

    Oversee the development process, including coding, testing, and deployment of website features and functionalities.
    Drive the implementation of innovative and efficient solutions that enhance the user experience and drive business growth.

    Stakeholder management

    Collaborate with product managers, UX/UI designers, cyber security, risk and other stakeholders to ensure alignment between technical solutions and business requirements.
    Work closely with project managers to plan and prioritize development tasks, ensuring on-time delivery.

    Code Review and Quality Assurance

    Conduct regular code reviews to ensure code quality, adherence to coding standards, and maintainability. 
    Implement and enforce robust testing strategies with an emphasis on automation to guarantee a bug-free and seamless user experience.

    Key performance indicators:

    Feature delivery to support achievement of commercial KPIs
    Overall site availability and performance
    Team management

    Core competencies, knowledge and experience:

    Software engineering life cycle.
    Engineering management.
    Product design and development.
    Architectural design

    QUALIFICATIONS

    Bachelor’s degree in computer science, Engineering, or related field.
    Proven experience as a technical lead or senior developer in e-commerce or web development.
    Strong proficiency in web technologies, including but not limited to HTML, CSS, JavaScript, and relevant frameworks (e.g., React, Angular, Vue.js).
    Experience with backend technologies and frameworks (e.g., Node.js, Python, Ruby on Rails, etc.).
    Knowledge of database systems (e.g., MySQL, PostgreSQL, MongoDB) and experience in optimizing database performance.
    Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
    Excellent leadership, communication, and problem-solving skills.
    Ability to work in a fast-paced, collaborative team environment.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Product Manager – Financial Products 

Operations & Growth Lead

    Product Manager – Financial Products Operations & Growth Lead

    JOB DESCRIPTION
    Reporting to the Director – Digifarm the Product Manager will be responsible for identifying potential products and services, conducting market research; generating product requirements; determining specifications, partnerships, pricing, and go to market planning for Digifarm’s financial products and services. 
    Key Responsibilities
    Insights, Research and Analysis

    Determine Digifarm’s customers’ needs and desires by specifying the research needed to obtain market information.
    Articulate market requirements, consumer trends and opportunities for Digifarm’s financial products and services 
    Identify opportunities for Digifarm’s financial products and services innovation and enhancements
    Assesses market competition by comparing the company’s product to competitors’ products within payments and financial services industry.

    Product Planning and Management

    Recommend the nature and scope of present and future Digifarm financial products and services by reviewing product specifications and requirements; appraising new product ideas and/or product changes.
    Bring new Digifarm financial products to market by analyzing proposed product requirements and product development programs.
    Define the long term strategy of Digifarm’s financial products and create product road map.
    Prepare Digifarm’s financial products and services documents including Market Requirement documents and product use cases to drive product activity.
    Develop pricing strategies and product policies.
    Provide technical & thought leadership throughout various stages of solution lifecycle – planning, design, specification, implementation and launch.
    Create user cases and detailed product roadmap documents to articulate desired features and functionalities to Developers and Designers.
    Build relationships with, onboard and manage partnerships required for the execution of the products.

    Customer and End-User Support

    Manage Digifarm’s financial products-related support, feedback and inquiries from users.
    Co-ordinate market research to track customer and end-user feedback.
    Use market feedback to inform Digifarm’s financial product refinements and ongoing development.
    Build awareness and understanding of the products across the company.

    Post Launch governance 

    Track and analyze metrics compared to industry benchmarks, publish reports on product performance, trends and risks/opportunities for both short and long term.
    Support teams that track and manage business case metrics and financial planning models ensuring that product delivery stays on track and on budget.
    Monitor impact of product features on key metrics.

    Key performance indicators

    Successful development and roll out of Digifarm’s financial products in a timely and  efficient manner.
    Partnership development, onboarding and management for Digifarm’s financial products.
    Roadmap planning, prioritization and commercial delivery of all Digifarm financial products. 
    Growth and retention of Digifarm’s Customers.
    Defined Score cards, controls and fully documented processer for each of Digifarm’s financial products.

    Core competencies, knowledge and experience

    Understanding of Payment and Credit Services processes and interdependencies. Relevant experience working in digital financial products, retail banking, payments, e/m-commerce, online and mobile platforms.
    Related experience in digital financial products conceptualization, solution design/architecture and development, preferably in financial services or the bankcard industry.
    In-depth knowledge of the financial services business coupled with the ability to translate customers’ needs into scalable product designs.
    Proven track record in working collaboratively across functional areas to drive results – can interact effectively with representatives from technology, finance, sales, marketing etc.
    Ability to identify and drive forward new opportunity into a business or product.
    Strong knowledge of industry best practices and competitive landscape.
    Expertise in applying product development concepts and practices across the product development life cycle.
    Team player, Structured thinker, with excellent verbal and written communication skills, including ability to create compelling presentations.
    Thorough understanding of financial modeling and forecasting. 

    QUALIFICATIONS

    Bachelor’s Degree in Business Management, Computer science, Engineering or related field.
    6-8 years post-graduation work experience of which 3 years must be in product management, sales, product development or business development within the financial services industry (preference for digital financial services, fintech or agri-fintech).

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Tech Lead – API & Microservices 

Microservice Developer 

Engineer- RAN Evolution Planning & Deployment 

Engineer – BSS – Regions 

HR Service Delivery Associate

    Tech Lead – API & Microservices Microservice Developer Engineer- RAN Evolution Planning & Deployment Engineer – BSS – Regions HR Service Delivery Associate

    Brief Description 
    Reporting to the Software Engineering Lead, the role holder will be responsible for driving digital transformation with end-to-end responsibility within IT to provide technical leadership in driving delivery of all backend services and architecture implementing evolutionary modern architectures for building superior customer products.
    Key Responsibilities:

    Driving digital transformation with end-to-end responsibility within IT to provide technical leadership in driving delivery of all backend services and architecture implementing evolutionary modern architectures for building superior customer products.
    Owning, leading, and driving software engineering practices across all Safaricom backend software engineering delivery teams. 
    Providing expert knowledge of prototype creation, module and solution design and development using agile methodologies, and continuous testing to enable target business capabilities / user journeys.
    Create, lead, manage, mentor and coach software engineers across the delivery organization, ensuring the quality software development and maintenance of highly skilled and motivated practice members.
    Use of data insights to drive evolution of the backend software engineering and delivery of excellent customer. 
    Work closely with all organization security and risk groups and solution architects to 
    Make sure security is a high priority in digital applications development in digital channels and backend systems.
    Design and deploy the implementation of the network and computer security in the organization supporting digital channels and backend systems.
    Understand the company’s technology, and information systems application security policies and standards and drive implementation on the digital channels and backend systems.
    Plan vulnerability testing, risk analysis, and security audits on the digital channels and backend systems.
    Define set of rules, policies, standards, and models that govern quality backend engineering within Safaricom as a practice.

    Qualifications

    Strong knowledge of software architecture in backend systems.
    Bachelor’s or master’s degree in computer science or a related field
    7+ years of working experience in backend software engineering.
    Proficiency in a modern coding language such as: Java and C#.
    Must be have experience in developing and implementing algorithms. 
    Proficiency in managing backend infrastructure systems such as databases and caching platforms.
    Familiarity with CI/CD solutions and DevSecOps principles
    Communicates and conveys complex technical details to all audiences.
    Proven development experience on AWS Cloud and Azure Cloud.
    Effective communication skills.
    Ability to learn quickly
    Development experience in agile teams; strong product development and collaboration skills.
    You can create compelling and articulate arguments to Senior Leadership when presenting or negotiating on projects.
    Develop an enterprise wide technical strategy to effectively adopt technologies related to backend engineering

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Product Manager – Financial Products 

Operations & Growth Lead 

HR Service Delivery Associate

    Product Manager – Financial Products Operations & Growth Lead HR Service Delivery Associate

    JOB DESCRIPTION
    Reporting to the Director – Digifarm the Product Manager will be responsible for identifying potential products and services, conducting market research; generating product requirements; determining specifications, partnerships, pricing, and go to market planning for Digifarm’s financial products and services. 
    RESPONSIBILITIES
    Key Responsibilities
    Insights, Research and Analysis

    Determine Digifarm’s customers’ needs and desires by specifying the research needed to obtain market information.
    Articulate market requirements, consumer trends and opportunities for Digifarm’s financial products and services 
    Identify opportunities for Digifarm’s financial products and services innovation and enhancements
    Assesses market competition by comparing the company’s product to competitors’ products within payments and financial services industry.

    Product Planning and Management

    Recommend the nature and scope of present and future Digifarm financial products and services by reviewing product specifications and requirements; appraising new product ideas and/or product changes.
    Bring new Digifarm financial products to market by analyzing proposed product requirements and product development programs.
    Define the long term strategy of Digifarm’s financial products and create product road map.
    Prepare Digifarm’s financial products and services documents including Market Requirement documents and product use cases to drive product activity.
    Develop pricing strategies and product policies.
    Provide technical & thought leadership throughout various stages of solution lifecycle – planning, design, specification, implementation and launch.
    Create user cases and detailed product roadmap documents to articulate desired features and functionalities to Developers and Designers.
    Build relationships with, onboard and manage partnerships required for the execution of the products.

    Customer and End-User Support

    Manage Digifarm’s financial products-related support, feedback and inquiries from users.
    Co-ordinate market research to track customer and end-user feedback.
    Use market feedback to inform Digifarm’s financial product refinements and ongoing development.
    Build awareness and understanding of the products across the company.

    Post Launch governance 

    Track and analyze metrics compared to industry benchmarks, publish reports on product performance, trends and risks/opportunities for both short and long term.
    Support teams that track and manage business case metrics and financial planning models ensuring that product delivery stays on track and on budget.
    Monitor impact of product features on key metrics.

    Key performance indicators

    Successful development and roll out of Digifarm’s financial products in a timely and  efficient manner.
    Partnership development, onboarding and management for Digifarm’s financial products.
    Roadmap planning, prioritization and commercial delivery of all Digifarm financial products. 
    Growth and retention of Digifarm’s Customers.
    Defined Score cards, controls and fully documented processer for each of Digifarm’s financial products.

    Core competencies, knowledge and experience

    Understanding of Payment and Credit Services processes and interdependencies. Relevant experience working in digital financial products, retail banking, payments, e/m-commerce, online and mobile platforms.
    Related experience in digital financial products conceptualization, solution design/architecture and development, preferably in financial services or the bankcard industry.
    In-depth knowledge of the financial services business coupled with the ability to translate customers’ needs into scalable product designs.
    Proven track record in working collaboratively across functional areas to drive results – can interact effectively with representatives from technology, finance, sales, marketing etc.
    Ability to identify and drive forward new opportunity into a business or product.
    Strong knowledge of industry best practices and competitive landscape.
    Expertise in applying product development concepts and practices across the product development life cycle.
    Team player, Structured thinker, with excellent verbal and written communication skills, including ability to create compelling presentations.
    Thorough understanding of financial modeling and forecasting. 

    QUALIFICATIONS

    Bachelor’s Degree in Business Management, Computer science, Engineering or related field.
    6-8 years post-graduation work experience of which 3 years must be in product management, sales, product development or business development within the financial services industry (preference for digital financial services, fintech or agri-fintech).

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Commercial Manager – E- Commerce

    Commercial Manager – E- Commerce

    JOB DESCRIPTION
    Reporting to the E-Commerce Lead, the Commercial Manager – E- Commerce will be responsible for: 

    Create and implement strategies that make online transactions possible. Building & executing the commercial campaigns.
    Creating product value add and share customer insight online shopping traits.
    Achievement of annual targets in terms of revenue and operating expenses.

    RESPONSIBILITIES
    Key Responsibilities

    Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store.
    Driving the sales performance of the e-commerce platform.
    Managing and executing promotional campaigns.
    Providing insights on customer shopping trends to support assortment selection and identify assortment gaps.
    Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through, and offering code performance.
    Directing the activities of software developers, copywriters, and graphic designers to ensure careful adherence to predetermined strategies.
    Creating promotional offers and checking to see that these are uploaded precisely.
    Reviewing copy and legal disclaimers to verify their accuracy.
    Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.
    Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment.

    Key performance indicators

    Grow E-Commerce marketplace/Services model and increase customer uptake 5X.
    Address the 5 stages of the digital funnel.
    Review the value propositions to drive customer engagement and uptake.

    Core competencies, knowledge and experience

    You are a creative and strategic thinker with a strong customer orientation.
    You have excellent interpersonal and communication skills, thrive in matrix environments and are adept at building relationships with different stakeholders.
    Team spirit, strong communication skills to collaborate with various stakeholders.

    QUALIFICATIONS

    Degree in Marketing Management, Business, Information Systems, or similar.
    Completion of a pertinent sales qualification is preferred.
    Extensive experience as an E-Commerce manager.
    Demonstrated track record of devising sales-enhancing strategies.
    Sound knowledge of prevailing procedures and techniques in E-Commerce.
    Unmatched supervision, research, and troubleshooting skills.
    Exceptional consulting and quality assurance abilities.
    Ability to tackle the demands of ever-evolving technological implements with ease.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Senior Manager/ Chapter Lead – Content Product & Platform

    Senior Manager/ Chapter Lead – Content Product & Platform

    JOB DESCRIPTION
    Reporting to the Tribe Lead – Digital Services, the Role holders’ purpose is to; 

    Build and manage high quality product & platform roadmaps based on business vision and strategy
    Define the Vision so that the Product team clearly visualize the expected outcome by the user and manage the product and platform backlog
    Collaborate with stakeholders to define and communicate the product vision and strategy.
    Responsible of the overall leadership for the Product & Platform development, commercialization and rationalization.
    Understand the market, the competition, and the users’ pain points and use the information to determine what features should be implemented.
    Partnering with local and global brands to identify and influence development of new products and services.
    Creating focus and ownership for shaping business’ future ambitions.
    Incorporate benchmarking information as well as best practices and lessons learned from to define best-in-class customer experience
    Lead, mentor, and support a team of Product Owners and Product Managers
    Drive the adoption and implementation of Agile best practices within the product team
    Remove obstacles and ensure the team has the resources needed to succeed

    RESPONSIBILITIES
    Key accountabilities and decision ownership

    Agree with the business and all stakeholders on the Product & Platform roadmap and deliverables for each quarter and drive innovation
    Deliver a stable and in best in class customer experience
    Acquisition and usage of the Product by ensuring the channel is relevant, engaging and accessible
    Analyze customer insights, usage patterns, competition activities, and market scenario to draw insights into customer usage /behavior to design and optimize the product and platforms
    Develop the commercial case and secure commercial approvals for the Product & Platforms
    Oversee the Product & Platform commercial plan deliverables by working with Stakeholders and prepare and update all documents.
    Present Formal product & platform commercial performance in weekly and monthly reviews (Customers, Transactions, penetration Revenues, tNPS, ARPU etc.
    Collaborate with stakeholders to define and communicate the product vision and strategy.
    Work closely with other stakeholders including the brand and segment team to define a clear and precise Go To Market strategy and channel engagement including visibility requirements
    Promote a culture of continuous improvement by identifying areas for optimization and innovation.
    Implement and measure key performance indicators (KPIs) to track product team performance.
    Collaborate with other Chapter Leads and teams to share best practices and lessons learned.
    Facilitate Agile ceremonies, including sprint planning, backlog grooming, and retrospectives.

    QUALIFICATIONS
    Must have technical / professional qualifications: 

    Bachelor degree in Business or IT from a recognized University
    +10 years working experience in Telecom 
    Certified Scrum Product Owner (CSPO) or Certified Scrum Professional (CSP) certification is a plus.
    Proven experience as a Product Owner or Product Manager in an Agile environment.
    Strong leadership and coaching skills.
    Excellent communication and interpersonal skills.
    Demonstrated ability to drive product strategy and execution.
    Familiarity with Agile tools and software (e.g., Jira, Confluence).
    A passion for staying up-to-date with industry trends and best practices.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • VAS Solutions Product Development Manager

    VAS Solutions Product Development Manager

    JOB DESCRIPTION
    We are pleased to announce the following vacancy for VAS Solutions Product Development Manager within Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below. 
    Detailed Description 
    Reporting to Tech Lead – VAS Solutions, the role holder shall provide technical leadership for the development and integration of VAS Products & Services offered to Safaricom customers with the goal of delivering high quality solutions within approved schedules. VAS Solutions comprise of all Value Added Services which include, but not limited to, Messaging, USSD, Content delivery, Voice (RBT, IVR & Media exchange), Video, Device management and IOT solutions
    RESPONSIBILITIES

    Provide technical leadership in the development, configuration and integration of all VAS solutions/systems in line with the Digital IT strategy execution plan. 
    Actively participate in defining strategy, roadmaps and architecture design for the VAS products.
    Drive the delivery of new ways of working in VAS domain with the goal of ensuring 50% of VAS projects are delivered through agile methodology.
    Timely delivery of projects assigned with the goal of ensuring high quality standards are met and solutions are operationally viable. Responsible for ensuring First Time Right delivery of all solutions developed.
    Enhance processes and DevOps to improve delivery and increase efficiency by focusing on continuous improvement.
    Ensure all delivered products are accurately documented and following the DevOps cycle. 
    Responsible for ensuring solutions once deployed in production are well handed over to operations for support.
    People management: Lead, mentor and help develop VAS Systems/Software Engineers to deliver high quality solutions and demonstrate Industry best development practices

    QUALIFICATIONS
    Must have technical / professional qualifications: 

    BSc. Degree in Telecommunication Engineering/Electrical & Electronics engineering/Computer Science/IT.
    5 years’ experience, 2 years of which leading a team of Engineers in a busy telecommunication/ IT environment or Software Engineering with good knowledge in development for VAS solutions including Messaging, Voice, Video & IOT.
    Software Engineering methodologies including Agile-oriented development. 
    Proficiency in networking protocols – TCP/IP, DNS and load balancing.
    Working knowledge in Unix systems and Databases – Oracle, MySQL.
    Working knowledge of security encryption solutions – SSL, firewalls, VPN, IPsec
    Strong experience in programming/scripting language(s) – Python, Perl , Shell  or equivalent.
    3rd Party RESTful API integration, PHP, MySQL, SQL server, web service working knowledge preferred

    Apply via :

    egjd.fa.us6.oraclecloud.com