Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi
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Agribusiness Manager
Job Description Reporting to the Operations and Growth Lead/Commercial Lead, the Agribusiness Manager will be responsible for implementation of Digifarm’s growth and business development initiatives in the assigned territory. This role will augment the top and bottom lines through continuous growth in valuable customers and transactions, drive new customer acquisition at scale, test marketing strategies, refine user experiences…
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M-Pesa Africa – Programme Manager M-Pesa Africa – Technical Operations Manager M-Pesa Africa – Cost Analyst
About the Role MPA is a technology partner, enabler, and supporter of M-Pesa markets, driving innovation and the introduction of new services, solutions, and platforms to deliver on our Financial Services Strategy and Plans. One of the critical aspects of our service to the markets, and key to driving the expansion and improvement of the…
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CRM Software Engineer
Job Description Reporting to the CRM Operations & Order Management Lead, the role holder is responsible for developing, implementing, and maintaining CRM (Customer Relationship Management) systems to enhance customer engagement and business processes. The role focuses on creating scalable, high-quality software solutions that support customer interactions across all touchpoints. This includes analyzing business needs, designing and developing…
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Fraud Operations Analyst M-Pesa Africa – Senior Officer Data Protection CoE LEAD / HOD– AML(MLRO)Money Laundering Reporting Office
Job Description Reporting to the Chapter lead, Fraud Investigations, the individual is responsible for carrying out Fraud Investigations, data analysis, Systems Forensic acquisitions & analysis and manage customer fraud related escalations. Responsibilities Risk Analysis, and Audit Proactively conduct Fraud Reviews in critical or high fraud risk areas across the business. Able to develop workflows for…
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Fraud Operations Analyst
Job Description Reporting to the Chapter lead, Fraud Investigations, the individual is responsible for carrying out Fraud Investigations, data analysis, Systems Forensic acquisitions & analysis and manage customer fraud related escalations. Responsibilities Risk Analysis, and Audit Proactively conduct Fraud Reviews in critical or high fraud risk areas across the business. Able to develop workflows for…
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Senior Manager/Front Line Marketing Lead
Job Description At Safaricom, we’re passionate about transforming lives. As a dynamic community, it’s our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate and aim to be a digital-first, insights-led organisation that enables platforms and ecosystem partnerships. Delighting our customers and earning their loyalty drive us, and we…
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Engineer – Data Center & Operations Engineer – Regional Network Optimization – Nairobi East Engineer – Datacenter & Campus Networks – Planning and Design Engineer – Data Center Mechanical
Description Reporting to the Data Center & Operations Lead, the Data Center Operations Engineer ensures uninterrupted operations of data center infrastructure, including power, cooling, and security systems. Key Responsibilities Data center uptime (99.999%). Reduction in energy consumption & operational costs. Number of preventive maintenance incidents successfully mitigated. Compliance with security and regulatory frameworks Oversee power, cooling, security,…
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M-Pesa Africa – Senior Officer Data Protection
About the Role The Senior Officer, Data Protection will take ownership of driving M-PESA Africa’s data protection and privacy initiatives. This role is responsible for leading the execution of the Compliance Programmes with a specific focus on embedding privacy by design within the Safe Agile product implementation. The Senior Officer will coordinate compliance monitoring activities,…
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Radio Access Network Support
Description Reporting to the Team Manager – Access Network Support, the position holder will be responsible for providing long term solutions and support to Radio Access systems faults and problems, providing second line maintenance support & solving problems escalated from first line maintenance, interfacing with the suppliers of the radio equipment and following up to…
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Metro Planning & Design Engineer M-Pesa Africa – Change & Release Specialist
Key Responsibilities Engage current and potential customers to understand demand on Metro Fibre for upcoming Fibre connectivity requirements Forecast Fibre capacity requirements both for the short and medium term Ensure Fibre networks are designed and to the agreed Technical and Safety Standards Engage Partners/Stakeholders in the Planning and Design of Optimal Metro, Inter-City, New Sites,…