Jobs Kenya

Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

  • Principal, Cyber Prevent Engineer Lead – International Money Transfer Treasury & M-PESA Operations Analyst

    Principal, Cyber Prevent Engineer Lead – International Money Transfer Treasury & M-PESA Operations Analyst

    JOB DESCRIPTION
    We are pleased to announce the following vacancy for PRINCIPAL, CYBER PREVENT ENGINEER within our Cyber Security department in Corporate Security Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    The Cyber Security Prevent Team is responsible for implementing cyber security architecture and policies. The team is in charge of the day-to-day running of the Cyber Security Infrastructure, managing support SLAs with both internal and external customers, and running of key cyber security programs. 
    Reporting to the Senior Manager, Cyber Prevent and Defense, the successful candidate will lend support in day-to-day operation and maintenance of Cyber Security solutions and services to ensure 99.999% uptime. He /she will provide technical security expertise and 2nd level support to staff and teams to ensure the efficient use of systems and tools. He or she will be responsible for managing key cyber security programs across the organization. 
    RESPONSIBILITIES

    Act as an operational team lead in the configuration, management and upgrade of a wide variety of cyber security technologies e.g. Intrusion Prevention systems, Web Application firewalls, Anti-DDOS protection, Web & Email content filtering, Endpoint Security, PKI & certificate management, multi-factor authentication, privileged identity management etc…
    Liaise with other business leads and participate in project meetings and contribute to design reviews – from high level design/architecture to configuration of system level parameters to meet security goals.
    Serve as the primary point of contact & escalation point for Security Administration tasks and coordinate provisioning, installation and troubleshooting of incidents
    Lead efforts in documenting & reviewing the changes, operation and troubleshooting of Cyber Security platforms and procedures
    Ensuring that controls are well fine-tuned to protect the Safaricom brand. 
    Maintain up to date cyber security technologies by installation of new signatures and patches and ensure these tools cover the right scope.
    Ensure agreed support SLAs are met with respective vendors and with internal customers. 
    Ensure that all new threats are addressed when the need arises
    Ensure that the environment is well protected from intrusions/hacks
    Execution of incident management plan and forensics tasks including doing reports on root cause analysis and remediation plans
    Assisting in defining, maintaining, continual improvement and weekly reporting on the Cyber Security program
    Maintaining and continual improvement of Cyber Security Operations processes and procedures.
    Providing 2nd level support to staff and teams to ensure the efficient use of systems and tools.
    Troubleshooting and remediating issues impacting Cyber Security Operations
    Assisting with key Vodafone cyber security baseline programs across the organization i.e. patch & vulnerability management, compliance management, data leakage protection, malware protection, privileged identity management, multifactor authentication etc…

    QUALIFICATIONS

    Degree in Electrical Engineering/Computer Science/information Technology
    At least one professional Information Security Qualification: CISSP/CISM/CISA/Comptia Security+
    Proven competencies in Network Security: CCNA or CCNP (Security)
    Proven competencies in Microsoft, Linux or Unix Operating Systems administration
    Proven competencies experience in Information Security Technologies
    Minimum of 3 years in Cyber Security systems administration e.g. Intrusion Prevention Systems, Web Application Firewalls, Remote access, Content Filters, endpoint protection, vulnerability management solutions etc…
    Expert level analytical and problem-solving skills are required.
    Good report writing and communication skills 
    Good at coordinating and leading teams. 
    Analytical Thinking. Customer focused.

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    Use the link(s) below to apply on company website.  

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  • M-Pesa Africa – Evergreen Requisition Specialist – Cyber Security Prevent

    M-Pesa Africa – Evergreen Requisition Specialist – Cyber Security Prevent

    JOB DESCRIPTION
     Reporting to Manager Cyber Security Prevent & Defense (M-Pesa Africa), the Specialist – Cyber Security Prevent, will be responsible for supporting L1 and L2 activities for Privilege Access Management Solution ranging from User Access issues, switchovers, patching and troubleshooting, being a SPOC in Cyber Security for one African Market and backup SPOC for another, assisting with remediation of vulnerabilities, patching and systems hardening, maintenance and support of various cybersecurity systems including (but not limited to) Firewalls, WAF, Antivirus, Logging Solutions, Network and Host IDS/IPS among other responsibilities
    Additionally, the Specialist – Cyber Security Prevent will; 

    Design, Support and Configure Identity Access Management Solution.
    Troubleshoot and remediate Level 1/2/3 issues impacting Cybersecurity operations
    Facilitate implementation, management and optimization of Cyber Security policies, standards and procedures;
    Provide support for cyber incident detection and response;
    Drive standards of excellence to achieve the Cyber Security strategy
    Implement actions to close MPA risks, Audit & Reviews (Internal and External) and will be responsible for Improvement of the Cyber security posture of the company through several initiatives, including but not limited to Cyber Security Baselines.

    *Please note that we are building pipelines for this role, and it is not an active recruitment. 
    RESPONSIBILITIES
    The key responsibilities include to;

     Coordinate optimization of the Operational & Monitoring Defense cyber security baselines (CSB) controls across all M-Pesa Africa relevant business areas and processes
    Optimize and maintain respective Monitoring Cyber Security controls and requirements across M-Pesa Africa environments
    Ensure all M-Pesa and third-party systems’ products, services and projects are compliant to the M-Pesa Africa minimum security Monitoring requirements and Cyber defense Cyber Security Baselines (CSBs) 
    Be responsible for the set-up, execution and maintenance of the security incident management and coordination process in conjunction with incident management capabilities
     Support all internal and external audits around Technology systems and processes, ensure these systems are free from known Technology audit findings and ensure all audit findings in these systems are closed within agreed timelines.
    Support compliance with Legal, Regulatory and key stakeholders’ requirements across the Technology domains
    Ensure proper monitoring implementation and change management processes compliance for all planned and emergency changes in Technology systems
    Set-up analytics framework and tools and drive simplification of key cyber security processes 
     Drive internal and third-party service review meetings covering performance, service improvements, quality and processes
    Support information security awareness and training to all MPA users and third-party vendors
    Coordinate incident planned and emergency communication processes to both internal and external audience.

    QUALIFICATIONS

    Bachelor’s degree in computer science, IT, Electrical Engineering, Telecommuncations or related IT field
    At least one professional Information Security Qualification: ComptiaSecurity+/CCNA Security
    Intermediary competencies in Network Security
    Intermediary competencies in Microsoft, Linux or Unix Operating Systems administration
    Intermediary competencies experience in Information Security Technologies
    Minimum of 3 years Network Security experience with with Intrusion Prevention Systems, Web Application Firewalls, VPN administration, Content Filters, Security Scanning tools.
    Minimum of 1-year focused Security experience in Privilege User Access Management solutions;
    Experience in design, delivery and support of Information Security solutions to customers will be and added advantage
    Experience in the use of security tools.
    Project management skills, and proven task execution (getting things done). 
    Superior Report writing skills and good communication skills.
    Good communication and collaborative skills.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • M-Pesa Africa – Evergreen Requisition Manager Cyber Security Defense

    M-Pesa Africa – Evergreen Requisition Manager Cyber Security Defense

    JOB DESCRIPTION
     Reporting to Head of Cyber Security (MPA), the Manager Cyber Security Defense, will be responsible for proactively identifying threats and vulnerabilities; detecting and mitigating cyber events; and managing cyber security incident responses to minimize service impact and provide a secure digital future for our customers. 
    Additionally, the Manager Cyber Security Defense will; coordinate operations of the Cyber Security Defend stakeholders and team, Implement, Upgrade, maintain and Refine End-to-End Security Monitoring, timely manage Proactive & Reactive Security Incident Management Processes, and ensure adequate CAPEXOPEX budget. Improvement of the Cyber security posture of the company through several initiatives is key and requires close collaboration with Vodacom Group, and external partners. 
    *Please note that we are building pipelines for this role, and it is not an active recruitment. 
    RESPONSIBILITIES
    The key responsibilities include to;

     Coordinate optimization of the Operational & Monitoring Defense cyber security baselines (CSB) controls across all M-Pesa Africa relevant business areas and processes
    Optimize and maintain respective Monitoring Cyber Security controls and requirements across M-Pesa Africa environments
    Ensure all M-Pesa and third-party systems’ products, services and projects are compliant to the M-Pesa Africa minimum security Monitoring requirements and Cyber defense Cyber Security Baselines (CSBs)
    Responsible for the set-up, execution and maintenance of the security incident management and coordination process in conjunction with incident management capabilities
     Support all internal and external audits around Technology systems and processes, ensure these systems are free from known Technology audit findings and ensure all audit findings in these systems are closed within agreed timelines.
    Support compliance with Legal, Regulatory and key stakeholders’ requirements across the Technology domains
    Ensure proper monitoring implementation and change management processes compliance for all planned and emergency changes in Technology systems
    Manage the Cyber security subordinate resources (FTEs and contractors) for their tasks/job descriptions effective implementations
    Skills development& Performance Management within Cyber security department.
    Set-up of analytics framework and tools
     Drive internal and third-party service review meetings covering performance, service improvements, quality and processes

    QUALIFICATIONS

    Bachelor’s degree in computer science,  IT, Electrical Engineering, Telecommunations or related IT field
    At least one professional Information Security Qualification: CISSP/CISM/CISA
    Advanced competencies in Network Security: CCNP or CCIE (Security)
    Advanced competencies in Microsoft, Linux or Unix Operating Systems administration
    Advance competencies experience in Information Security Technologies
    Minimum of 5 years Network Security experience with Security Monitoring and Incident Management processes tools.
    Minimum of 1-year focused Security experience in Incident Management, Intrusion Analysis, Network troubleshooting or Reverse Engineering.
    Experience in design, delivery and support of Information Security solutions to customers will be and added advantage
    Experience in the use of security tools.
    Project management skills, and proven task execution (getting things done). 
    Superior Report writing skills and good communication skills .

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • M-Pesa Africa – Agile Portfolio & Value Manager

    M-Pesa Africa – Agile Portfolio & Value Manager

    JOB DESCRIPTION

    M-Pesa Africa is now making strides to deepen and strengthen its offering to consumers and businesses in our operating countries, making it easier for them to manage their money and get more from their limited resources. Your role sits within the Value Management Office
    Working within the scaled agile framework (SAFe), you will perform all aspects of the Value Management Officer role. You will be responsible for implementing lean governance and operations, helping the organisation make better, more informed decisions that enables business agility.  
    Unlike in a traditional Project Management Office, which is highly process driven, your role will be to help create an outcome focused Value Management function, supporting value delivery and flow through small, lightweight controls. Helping to culture shift towards agile values, you will focus on individuals and their interactions and create an environment that rewards the generation of value for customers in the quickest possible time.

    RESPONSIBILITIES

    Support Portfolio Manager to prepare and facilitate key SAFe Lean Portfolio events including Portfolio Syncs and Strategic Portfolio reviews
    Collaborate with Lean Portfolio Management, ART Leadership roles effectiveness; measurable & sustainable Value (inputs, outputs and clear outcomes)
    Driving for Augmented Efficiency through Re-usability Continuous Learning
    Help shift the funding model, moving away from traditional project funding towards directly fund value streams ensuring adherence to the agreed Lean-Budget Guardrails 
    Help manage uncontrolled and unlimited portfolio demand by visualizing work in process and matching demand to portfolio capacity 
    Help the transition away from traditional governance and quality gates by moving our teams to a “build in quality” mindset and value focused delivery
    Guide Product Management to create Lean Business Cases that are outcome-focused and establish a sensible “minimum viable product” (MVP)
     Help Agile Release Trains execute and deliver by generating progress metrics that are used to improve value delivery and optimize flow
    Help co-ordinate our key PI Planning events and guide Agile Release Trains to prepare the necessary content to support a successful event
    Support preparation for other key Scaled Agile program level events, including Pre and Post PI Planning Sync, ART Sync, PO-Sync, Scrum of Scrums, System Demos & Inspect and Adapt Workshops
    Provide regular reporting and analysis to drive effective decision making and continuous improvement
    Support our drive for relentless improvement by supporting Inspect and Adapt workshops; assess the agility level of the ART and help them improve 

    QUALIFICATIONS

    Strong understanding of / experience with agile ways of working and software development lifecycle
    Demonstrable competence using the JIRA and Confluence tools, backed with experience
    Strong data analytical skills, able to identify solutions to complex problems
    Educated to degree level or equivalent work experience. Bachelor’s in computer science/software engineering, Project Management, Agile management or Business Administration is encouraged  
    Certified in SAFe – the Scaled Agile Framework – SAFe Agilist certification preferred 
    Ability to work proactively within a demanding environment, being a key contributor to a fast-moving product development process
    Demonstrable numerical, analytical, and verbal skills, well-developed written and verbal communication skills in English
    Good understanding of the Fintech Evolving Trends 
    Experience working across multiple geographical regions 
    Demonstratable mentoring and coaching experience
    Flexible and adaptive to change.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Senior Manager – Segment Marketing (Enterprise Business)

    Senior Manager – Segment Marketing (Enterprise Business)

    JOB DESCRIPTION
    We are pleased to announce the following vacancy for Senior Manager – Segment Marketing (Enterprise Business ) within Segments Tribe. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Tribe Lead – Segments marketing , the role holder will; 

    Establish a clear positioning for Safaricom Business as the trusted advisor and partner for seamless end to end technology for all business customers in Kenya
    Lead the Safaricom Business marketing strategy development and oversee the execution of a segmented & integrated platform, communicate in compelling ways, consistently engage and delight Enterprise customers with experiences tied to their specific needs, leverage strategic partnerships for growth and amplification 
    As a custodian of the Enterprise customer, you will be responsible to lead an end to end insight led Enterprise Marketing team to acquire, grow and retain customers while efficiently managing Opex

    RESPONSIBILITIES

    End to end accountability of Enterprise customer engagement platform(s) from insights and foresights generation, relevant Hero proposition and seamless digital first customer journeys.
    Responsible for Enterprise NPS, Brand love, consideration and revenue.
    Clear roadmap for the Enterprise portfolio per business segment to deliver on mission KPIs.
    Ownership of Enterprise GTM strategies per Segment and publicity opex while driving efficiency to deliver maximum ROI value.
    Manage the agency creative development process and resourcing levels required for Safaricom Enterprise to ensure delivery of above the line, and below the line advertising materials for execution. 
    Stakeholder management across the business to deliver brilliant executions for the benefit of the Enterprise business.
    People responsibility for the Chapter to ensure team members and ready, willing and able to deliver the mission. 

    QUALIFICATIONS

    A degree in marketing, business administration. 
    10 years’ experience in driving a B2B Marketing organization successfully.
    Strong leadership skills
    Strong creative and conceptual skills.
    Attention to detail with excellent interpersonal and communications skills

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • M-Pesa Africa – Technical Team Lead (Software Engineering) Project Manager Senior IT Solutions Architect Digital Delivery Lead

    M-Pesa Africa – Technical Team Lead (Software Engineering) Project Manager Senior IT Solutions Architect Digital Delivery Lead

    JOB DESCRIPTION
    M-Pesa Africa is a leading FinTech company dedicated to delivering innovative financial solutions that empower businesses and individuals. We are committed to harnessing cutting-edge technology to revolutionize the Finance industry and provide exceptional services to our customers.
    The Software Engineering Team Lead, also referred to as Release Train Engineer will be responsible for driving the development and continuous improvement of the converged M-Pesa app across all the countries that we support. This role is pivotal in ensuring an exceptional digital customer experience and will manage a team of talented developers in a SAFe Agile environment.  They will also provide strong technical leadership, facilitate Scrum events, resolve impediments, and ensure the team’s adherence to Agile principles, deliver the Strategic Product RoadMap and stay current with emerging technologies and trends, incorporating them into the app’s development where relevant.
    RESPONSIBILITIES

    Lead, mentor, and inspire a diverse cross-border team of Software Engineers and Technical resources through establishing fostering a collaborative and results-driven environment
    Drive the technical direction of the converged app, ensuring it aligns with the company’s goals and vision
    Provide strong technical leadership, setting the direction for software development teams
    Apply systems thinking, encourage collaboration between teams, Product Management and System Architects
    Manage and coordinate development efforts within a SAFe Agile framework, focusing on continuous delivery and value creation
    Facilitate Scrum events, resolve impediments, and ensure the team’s adherence to Agile principles.
    Facilitate PI Planning
    Infuse a design-centric approach into development, ensuring the app’s usability, aesthetics, and user experience are of the highest quality
    Collaborate with designers and Product Owners to create an app that resonates with our customers
    Deliver the Strategic Product RoadMap
    Stay current with emerging technologies and trends, incorporating them into the app’s development where relevant
    Provide technical guidance, resolve complex technical issues, and ensure the app’s scalability and performance
    Champion a customer-centric mindset within the team, continuously seeking to improve the app based on user feedback and market trends
    Strive for a seamless and intuitive customer experience
    Develop and execute a Strategic Software Engineering plan that aligns with M-Pesa Africa’s objectives

    QUALIFICATIONS

    Bachelor’s degree in Computer Science, Engineering, or related field; a Master’s degree is a plus
    5-8 Years’ experience in Software engineering and/ or software testing within a Fintech applications and services in multi-national environment 
    Proven experience in mobile app development and management, especially in the FinTech sector
    Extensive experience in software development and engineering leadership, with a proven track record of delivering complex software solutions.
    Strong technical knowledge, particularly in mobile app technologies, software design methodologies, tools and architecture.
    Agile methodology and SAFe framework expertise, with SAFe 6.0 certification preferred.
    Design thinking and user experience (UX) design awareness.
    Excellent leadership and communication skills.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Manager – Events

    Manager – Events

    JOB DESCRIPTION
    We are pleased to announce the following one year fixed term contract opportunity for a  Manager – Events, in the Brand Marketing Department within the CEO’s Office . In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to the Senior Manager/ Chapter lead  – Events The position holder will lead and build compelling and meaningful Safaricom Event Experiences (internal and external) that enhance and shape Safaricom’s brand perception and deepens consumer and stakeholder engagement
    RESPONSIBILITIES

    Management of all internal and external Safaricom events (physical, hybrid and virtual), inclusive of brand Assets and Safaricom & M-PESA Foundation events
    In conjunction with internal customers, creation of robust, inclusive event plans that bring to life marketing objectives and drive strong ROI
    Work to deliberately create digital engagements that enhance consumer experiences and position Safaricom as a digital first business in line with our overall corporate strategy
    Leading agile teams to run virtual and hybrid productions, working with virtual engagement and collaboration tools e.g. Zoom, Microsoft Teams, HopIn among others
    Working with corporate communications department, ensure ample publicity and media coverage is obtained for all events in order to scale impact and amplify engagements beyond on ground activity/event
    Good understanding of analytics and data to provide key event insights on operational and strategic reports to internal stakeholders that will add value to projects and ensure consistent improvement in delivery
    Support brand communications teams to develop robust and relevant communication material that will resonate and speak to the targeted consumer segment, and ensure high awareness of event experience
    Develop clear and simple executive briefs for senior management to ensure top level support and supporting product launches, corporate announcements, and other relevant consumer engagements
    For physical events, proficiency with hotel/venue selection & contract negotiation for cost avoidance and negotiated cost savings. Event attendee management, space/booth design & planning, menu planning, budget development, branding, social engagement and work stream management. 
    Work with a matrix team on event design, overall program, production and theme development events agency and including décor, technical and catering suppliers among others
    Working closely with security and Occupational Safety and Health teams, identify all risks present in execution of asset initiatives and obtaining relevant mitigations before execution 

    QUALIFICATIONS

    A Bachelor’s degree 
    Minimum 7 years’ experience in marketing, with 5 years in event management
    Familiar with a variety of marketing concepts, practices and procedures 
    Experiential marketing background with a strong understanding of virtual event platforms emerging technologies influencing consumer engagement e.g. Augmented & Virtual Reality, A.I and Machine learning
    Extensive experience and judgment to plan and accomplish goals 
    Wide degree of creativity and latitude 
    Willingness to work for long hours, under stress / willingness to travel 
    Willingness and passion to do menial tasks as well as large jobs
    Proven attention to detail 
    Oral and written communication

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Principal officer – Fraud Investigation

    Principal officer – Fraud Investigation

    JOB DESCRIPTION
    Reporting to the Senior Manager, Fraud Investigations  The role holder is responsible for carrying out Fraud Investigations, Fraud Risk assessments, Complex data analysis, Systems Forensic acquisitions & analysis, Professional report writing, expert witness in court and manage customer fraud related escalations.
    RESPONSIBILITIES

    Lead/undertake fraud investigations of cases handed over by the Fraud  detection team as well as cases generated from other sources e.g. ethics hotline, customer escalations, letters to the CEO, Internal Audits etc.
    Manage and strengthen bonds with Law Enforcement Agencies, Criminal/Civil Justice system, Prosecutions agency and other Industry & non-industry players to enhance co-operation on mutually beneficial information, fraud investigations, asset tracing & recovery etc.
    Manage a robust and risk-based intelligence-gathering network in all areas of business.
    Forensic acquisition, interpretation, storage and presentation of electronic evidence from electronic devices.
    Represent the company before court on fraud related matters.
    Propose, discuss and agree recommendations to improve control weaknesses identified during investigations and regularly follow up for their implementation. 
    Proactively conduct Fraud Reviews in critical or high fraud risk areas across the business.
    Analyse and monitor unusual data patterns that may indicate fraud/ unethical conduct. Spot negative trends, and potential risky behaviour

    QUALIFICATIONS

    Bachelor’s degree in a Business or Computing related discipline.
    Certification in a fraud related discipline, in particular a Certified Fraud Examiner (CFE).
    Certification in Digital forensics
    3 years experience in Data analysis
    Proven hands on fraud management experience in M-PESA systems environment and knowledge of GSM network, infrastructure and ecosystem
    Good knowledge of GSM network business models and processes
    A conceptual thinker able to work independently, with ability to wade through data and arrive at conclusions
    Good communication skills – written and verbal – to succinctly present findings and communicate with a variety business partners

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Legal Counsel-Technology and Corporate Centers

    Legal Counsel-Technology and Corporate Centers

    JOB DESCRIPTION
    Reporting to the Senior Legal Counsel, Technology and Corporate Centers, the role holder will be responsible for providing to the company skilled and professional legal services, with an emphasis on drafting, review and completion of Technology  , Corporate Centers (Human Resources Supply Chain , Sustainability (Foundations- M-Pesa and Safaricom) and  Property Management contracts, service level agreements and research of legal or quasi legal matters relating to the company’s– technology  and corporate centers sections.  The role holder will manage the legal/ technology processes as set out in the Legal Services Charter. The role will also be required to handle litigation matters from time to time.
    RESPONSIBILITIES

    To implement the established contract review, drafting processes and departmental Service Level Agreement (SLA). To ensure quality control in the drafting/preparation of technology contracts and legal advice. 
    Undertake contract preparation and review of all contracts assigned  ( including Service Level Agreements) in a timely manner and upon consultation with the relevant department  ( in some cases initiate) and make all necessary additions & alterations as are necessary to contractual documents in order to protect the best interests of the company and to ensure the  realization of the company’s annual mission .
    To implement the established processes and turnaround times for site acquisition & lease completion.
    Ensure quality control in the drafting/preparation of legal documents required for all the company’s properties including but not limited to retail shops office spaces, parking spaces and base transmission sites.
    Monitor and track sites, retail shops and office spaces  for renewal, variation and/ or surrender of leases and or tenancy agreements for all the company’s properties.
    Undertake cost control of legal fees for property management and litigation to external counsel to ensure that the same are within agreed rates.
    Undertake weekly management  and quarterly performance evaluation of the law firms on the company’s panel for both property management and litigation.
    Prepare monthly status reports from Oracle EPM capturing status of all agreed KPI’s.
    Undertake the verification, negotiation and completion of documentation including the updating of legal information on the site acquisition data base (Oracle EPM) for all company property.
    Represent the department in the company’s tender evaluation committee as constituted from time to time.
    Provide specialized legal advisory to the Technology and Corporate Centers within the Company
    To deputize for the Senior Legal Counsel- Technology and Corporate Centers during their absence and to ensure the continuity of legal services within the assigned mandate.
    To compile a weekly and /or monthly report/tracker on the achievement of the sections KPI’s.
    To set up and manage in liaison with Supply Chain and through their legal administrator a detailed contract filing inventory as prescribed by the Legal Department’s Charters and to undertake periodical reconciliations of the same to ensure that the inventory is current.
    All contracts will be properly indexed and easily recognizable by user department; Movement of all contracts should be tracked and documented ; Renewal and expiry dates should be easily identifiable;
    To liaise with nominated contract managers within the various user departments to ensure that renewals and expiry dates are properly noted.
    To undertake detailed legal opinions on legal matters that requires statutory interpretations.
    Constantly liaise with Technology Division  and Corporate Centers to provide advice.
    Dispute management for litigation matters that arise from contracts, debt collection, network roll out, human resources etc
    To facilitate /coordinate court attendances by Safaricom staff for legal matters relating to the company. This will be done by undertaking detailed briefing on the expected court conduct and to ensure that staff has had adequate preparations with external counsel on issues of giving/ supporting evidence beneficial to the company. 
    This includes traffic cases as defined in the Legal Services Charter, criminal cases in which Safaricom is the complainant, civil suits etc.
    To ensure the responsible use of resources that falls within the Legal & Secretarial Services Number of incidents of budget overheads resulting from the technology section should be minimized and immediate red flagging of unauthorized cost incurrence within section.
    Risk Management for all Safaricom departments.

    QUALIFICATIONS

    Degree in Law from a reputable commonwealth university with minimum 2nd class honors and completion of Diploma of the Kenya School of Law;
    Advocate of the high court of Kenya of at least 5  years standing
    Other post graduate diplomas or certificate courses in legal matters such as technology media telecoms (TMT) , conveyancing advanced contract negotiation skills and arbitration/litigation case management experience

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Senior Officer, Fraud Detection Senior Officer, Fraud Investigation

    Senior Officer, Fraud Detection Senior Officer, Fraud Investigation

    JOB DESCRIPTION
    Reporting to the Senior Manager – Fraud Detection the position holder will provide required support to Agile Organizations through through proactive risk assessment, analytics and risk management support of the Agile organizations companywide.
    RESPONSIBILITIES

    Develop and correlate insights on current and emerging fraud trends impacting on customers with expected profiling engine outcomes to derive critical information to aid fraud controls decision making and performance bench marks. 
    Validation and review of fraud detection models including process verification, performance KPIs of fraud controls
    Develop and maintain dashboard for fraud demand insights for GSM and MPESA.
    Involvement in integration and ptimization of fraud automations anddata feeds aimed at improving detection ability and control environment;
    Participate and support fraud demand initiatives through the use of analytics.
    Active participation in all fraud monitoring initiatives.

    QUALIFICATIONS

    A graduate with a degree in Business, IT, or Engineering. 
    Professional certification in Risk management or Information systems. 
    At least 3 years in data analytics environment generating business insights by running ad-hoc analysis and have good understanding of telecoms environment.
    Strong systems development, data extraction and integration experience in multiple platforms. 
     Expertise in Oracle, SQL, Excel and Powerpoint 
    At least 3 years proven experience in a telecommunications environment. 
    Highly developed interpersonal and communication skills

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :