Jobs Kenya

Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

  • CRM Software Engineer CRM Planning – Engineering Lead

    CRM Software Engineer CRM Planning – Engineering Lead

    JOB DESCRIPTION

    Reporting to the Technical Lead, CRM Engineering, the position holder will work in cross functional team composed of architects, software engineers, customer journey experts to develop Customer Relationship Management capabilities used by customer facing users across contact center, retail, and enterprise business. The Application development duties include but not limited to analysis, design, development, testing, documentation of the new and existing functionalities; stress and security validations to ensure integrity of the CRM platform; maintenance and fault management.

    RESPONSIBILITIES

    Conduct business user requirements elicitation, analysis, and specification.
    Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented.
    Perform data modeling to analyze and specify data structures within an application system.
    Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications
    Support new and existing application development by creating modifications and enhancements for CRM application.
    Review and provide input on design approach, performance, and base functionality.
    Perform effective system capacity planning and dimensioning to meet dynamic business needs.
    Create test plans, test data sets, and perform automated testing to ensure all components of the developed systems meet specifications.
    Co-ordinate and Work with various stakeholders directly in delivery of new projects/ business asks.
    Work directly with the Operations/Service Reliability Engineers to resolve issues identified post project implementation.
    Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business.

    QUALIFICATIONS

    University Degree in computer science or technical related field
    2 years’ experience in business analysis and software development in a busy IT environment.
    Extensive programming experience using either Java, C#, Python, JavaScript etc.
    At least 2 years development experience with RDMS preferably e.g. Oracle MySQL, Postgres. 
    At least 2 years data management experience across data structures, relational databases preferable Oracle, Postgres or MySQL, Stored Procedures, PL/SQL development. Experience in NoSQL databases is an added advantage.
    Extensive experience in deploying API on containerized environments such Docker, Kubernetes, Red Hat OpenShift, Azure, AWS.
    Experience with event-based and message-driven distributed system like Apache Kafka, ActiveMQ, Rabbit MQ or Tibco EMS
    Experience in scripting and deploying solutions on Linux based operating systems.
    Experience in Scrum and other Agile processes.
    Working knowledge of DevSecOps tools such as Jira, Git, Jenkins
    Experience in the design and implementation of low-latency, high-availability, and performant systems.
    Great communication and interpersonal skills
    Attention to detail, good analytical and presentation skills.

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  • Tech Tribe Lead, Digital Healthcare Machine Learning Engineer Tech Tribe Lead, Public Sector Financial Digitization

    Tech Tribe Lead, Digital Healthcare Machine Learning Engineer Tech Tribe Lead, Public Sector Financial Digitization

    JOB DESCRIPTION

    The Tribe Tech Lead is the Senior IT expert leading the engineering craft, capacity management, coordination, and technology roadmap delivery of all technology related work within the Tribe. The lead provides leadership to all senior IT professionals, and this role provides technical expertise within their business domain, including management of engineering competences needed to deliver & support business solutions efficiently. 

    Drives engineering practices, tooling, and craft towards best-in-class DevOps; ensures tech dependencies across squads and tribes are visible and squads own coordination of their work

    100% dedicated role to lead engineering competency & practices within a Tribe, and to support the Tribe Lead in realization of business objectives (whether dual-hat or not).

    The Tech Tribe Lead, Digital Healthcare will report to the Director IT

    RESPONSIBILITIES

    Create & Safeguard Engineering Culture & Practices

    Participate in planning, definition and high-level design of solutions; explore software solution alternatives, assist Squads to identify the right technologies and ensure sound architectural decisions.
    Work with CL and / or squad members to ensure support model is considered and modelled as part of the design process.
    Support squads in adhering to architecture & engineering governance and control processes.

    Drive Engineering (Devops) Maturity

    Drive an engineering culture of continuous improvement (CI) based on data, e.g. IT Performance metrics.
    Manage cross-tribe technological interdependencies.
    Support squads during release preparation and planning.
    Ensure technical debt and associated impacts are visible to the tribe.

    Manage Expectations Of All Stakeholders

    Management of Exco and TL peers / equivalents

    Develop People & Craft

    Determine the necessary technology competencies for Squads together with the Tribe Lead, TO and IT Chapter Leads
    Support the embedding of IT performance metrics to help squad members understand how they drive overall tribe performance.
    Drive architecture, competences, and tooling to enable Cl/CD

    QUALIFICATIONS

    Has background in IT Execution, with hands-on experience in programming, and with CI/CD, who understands modern architecture patterns, the digital technology space, and is capable of simplifying and decoupling legacy systems. Also familiar with information security vulnerabilities and risk management.
    Seen as an expert of the tech landscape in the business domain.
    Helps squads managing tech dependencies across IT landscape.
    Optimizing flow; owning Cl improvement items that impact flow of work inside and outside the squad.
    Enterprise-awareness in critical thinking, problem solving and decision making on technical solutions (i.e. thinks beyond own area)
    Leads workshops, leverages others to identify technical risks & relentlessly mitigates these by delivering the ‘tough stuff’ early.
    Bridges the gap between business strategy to technical solutions.
    Supports & coaches business decision makers (e.g. Tribe Lead) with technology considerations, with clearing the way’ mentality.
    Encourages good design, refactoring and tech. debt elimination.
    Takes ownership to push identification and evaluation of best technical solutions, however, not taking accountability from squads.
    Has a clear vision regarding up and coming trends and capabilities that can create competitive advantage for the organization.

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  • Safaricom Internship Program

    Safaricom Internship Program

    JOB DESCRIPTION

    Safaricom is looking for potential young talent to join our team though the annual internship program for the year 2024/25 in the Commercial, Business Development & Technology Functions.

    We take pride in continually investing in talent to ensure that we have the best pool of resources in the market.

    About The Internship Program

    The program will be categorized into two,

    3 months Industrial attachment for ongoing students. 
    6 months Internship for students who have completed school & awaiting graduation or having graduated within the last 12 months. The 6 months program will have 2 intakes – April & October 2024. 

    Call for applications will only happen once in the financial year allowing you to plan which intake you are available for. 

    The Program gives you the opportunity to gain first-hand experience working on real-world problems, hone your skills, create lasting relationships, gain insights, and discover your strengths. Throughout the program, you’ll acquire the skills for immediate success, as well as understand what’s required for the future as our industry and your career evolve. 

    RESPONSIBILITIES

    Eligibility Criteria

    We are looking for University students or recent graduates who meet the criteria indicated below:

    You must be in your final or second last year of your degree program or having graduated with the last 12 months in an accredited institution of higher learning.
    You must be on break from school during the internship period for any of the intakes within the year. For ongoing students, priority will be given to students with industrial attachment as a requirement to completion of the degree program. 
    Must be available for the full period of the internship program (Monday to Friday, 8am to 5pm)
    You can only select 1 intake in the year for which you will be available for the internship.
    The internship is for a fixed period of 3 or 6 months without extension.

    QUALIFICATIONS

    Application Checklist: the following application checklist is meant to facilitate your application experience.

    You will be required to create your profile on our career site if you’ve not created one.
    Ensure that you have correctly entered your email address & phone number since this will be our main channel of communication with you regarding your candidacy.
    You must complete your application in a single session, and you will only be able to submit it if you have uploaded all the required documents and answered all the questions (all questions marked with an asterisk-*- are required).

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • M-Pesa Africa – Capability & Skills Specialist Data Scientist Consumer Credit Specialist Administrative Assistant

    M-Pesa Africa – Capability & Skills Specialist Data Scientist Consumer Credit Specialist Administrative Assistant

    About the Role

    You will work closely with the Human Resources team to support business training and capability development needs, talent segmentation, development & succession planning; talent management routines; learning needs assessments; performance management; knowledge management and developing competency directories. Within these domains, the focus of this role is to cascade policy & process and the introduction of best practices, facilitation and implementation as well as measurement and reporting of learning and development activities, initiatives and results within M-Pesa Africa.

    RESPONSIBILITIES

    Conduct training needs assessment, recommending and implementing programs to support key skill areas. 
    Conduct learning needs analysis using pre-defined craft to define development goals for individuals, teams, and learning programs for Departments, ARTS/COEs.
    Apply knowledge of learning styles and 70:20:10 principle to select a blend of existing learner-led, instructor-led and online solutions to achieve learning outcomes.
    Evaluate learner satisfaction and transfer of learning to the workplace to advise Line Managers about career and performance improvement for Departments, ARTs/COEs.
    Apply technology to drive efficiencies and build a learning culture for Departments, ARTs/COEs.
    Oversee the continued roll out of a consistent Performance Management process that focuses employee efforts on the achievement of business goals and attainment of requisite skills/ competencies to sustain profitable growth.
    Evaluate and maintain leadership and technical competency models that facilitate the assessment of employees versus these competencies.
    Collaborate with business unit leaders and HR Business Partners to understand business goals and to build employee development strategies that ensure a strong future talent pipeline.
    Administer talent processes which focus on building bench strength to meet current and future business needs. In this regard, define critical roles for succession planning as well as facilitate and support succession planning initiatives and deliberately build strong talent benches for such roles.
    Where requested, develop basic training content/curriculum for new managers, self-development, companywide soft skills programs.
    Support proactive Talent Retention initiatives and programs as part of the Talent Management agenda.
    In liaison with business unit partners, conduct continuous coaching and mentoring awareness sessions amongst member of staff while documenting coaching and mentoring best practices.
    Track and support staff under the mentorship program (mentors and mentees) through resource materials and referrals.
    Curate FinTech Academy Career Paths, Curriculum, Learning Paths including end-to-end management of the Academy.
    Design and implement People Leader Development Program tailored to M-Pesa Africa’s developmental priorities.
    Post-training evaluation to evaluate the impact of training on the actual work performance of the participant trained.
    ROI Analysis and evaluation & Prepare Post-training evaluation reports.
    Provide input for weekly reports on completed, ongoing and planned activities.
    Prepare individual training reports including happy sheet ratings.
    Provide input for monthly, quarterly and annual reports on training and development initiatives for the month/ongoing and upcoming up to 3 months.

    QUALIFICATIONS

    A Bachelor’s Degree in Human Resources, Social Sciences or Industrial Psychology from a recognized university. 
    3-5 years’ experience in Talent Management with exposure in implementing a Talent Management strategy and various talent interventions in a similar role at a fast-paced work environment.
    Accredited coaching certification
    Exposure to Talent Analytics and Talent Management approaches coupled with good numeracy skills.
    Excellent and demonstrable interpersonal, influencing and negotiation skills.
    Good understanding of the roles and responsibilities of key business functions and how they interrelate to achieve business objectives.
    Experience in curriculum and content development.
    Excellent presentation and facilitation skills
    Vast experience in Psychometric and Talent Assessment methodologies
    Experience in running assessment centers.

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  • Safaricom Internship Program Integrated Credit Solutions Specialist Senior Manager Governance, Risk and Compliance

    Safaricom Internship Program Integrated Credit Solutions Specialist Senior Manager Governance, Risk and Compliance

    JOB DESCRIPTION

    Safaricom is looking for potential young talent to join our team though the annual internship program for the year 2024/25 in the Commercial, Business Development & Technology Functions.

    We take pride in continually investing in talent to ensure that we have the best pool of resources in the market.

    About The Internship Program

    The program will be categorized into two,

    3 months Industrial attachment for ongoing students. 
    6 months Internship for students who have completed school & awaiting graduation or having graduated within the last 12 months. The 6 months program will have 2 intakes – April & October 2024. 

    Call for applications will only happen once in the financial year allowing you to plan which intake you are available for. 

    The Program gives you the opportunity to gain first-hand experience working on real-world problems, hone your skills, create lasting relationships, gain insights, and discover your strengths. Throughout the program, you’ll acquire the skills for immediate success, as well as understand what’s required for the future as our industry and your career evolve. 

    RESPONSIBILITIES

    Eligibility Criteria

    We are looking for University students or recent graduates who meet the criteria indicated below:

    You must be in your final or second last year of your degree program or having graduated with the last 12 months in an accredited institution of higher learning.
    You must be on break from school during the internship period for any of the intakes within the year. For ongoing students, priority will be given to students with industrial attachment as a requirement to completion of the degree program. 
    Must be available for the full period of the internship program (Monday to Friday, 8am to 5pm)
    You can only select 1 intake in the year for which you will be available for the internship.
    The internship is for a fixed period of 3 or 6 months without extension.

    QUALIFICATIONS

    Application Checklist: the following application checklist is meant to facilitate your application experience.

    You will be required to create your profile on our career site if you’ve not created one. Ensure that you have correctly entered your email address & phone number since this will be our main channel of communication with you regarding your candidacy.
    You must complete your application in a single session, and you will only be able to submit it if you have uploaded all the required documents and answered all the questions (all questions marked with an asterisk-*- are required).
    If you feel that you are up to the challenge and possess the necessary qualifications, CLICK HERE to fill in the form, then proceed to apply on our recruitment portal.  FAILURE TO FILL THE FORM WHILE SUBMITTING YOUR APPLICATION WILL LEAD TO AUTOMATIC DISQUALIFICATION.

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    Use the link(s) below to apply on company website.  

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  • Product Manager – Business Credit

    Product Manager – Business Credit

    JOB DESCRIPTION

    Reporting to the Credit Tribe Lead, the Product Manager will be responsible for leading the product development of Business Credit propositions, identifying potential business products and services, conducting market research; generating product requirements; determining specifications, pricing, and go to market planning for assigned business credit products and services. 

    RESPONSIBILITIES

    Insights, Research and Analysis

    Determine customers’ needs and desires by specifying the research needed to obtain market information.
    Articulate market requirements, business trends and opportunities. 
    Identify opportunities for product innovation and enhancements.
    Assess and benchmark to competition, and drive market leadership through best-in-class business credit products and customer experience.

    Product Planning and Management

    Recommend the nature and scope of present and future Business Credit products by reviewing product specifications and requirements, appraising new product ideas and/or product changes.
    Bring new business credit products to market by analyzing proposed product requirements and product development programs.
    Define the long-term strategy of business credit products and create and manage product road map.
    Prepare market requirement documents and product use cases to drive product activity.
    Work with commercial team to develop pricing strategies and product policies.
    Provide technical & thought leadership throughout various stages of product lifecycle – planning, design, specification, implementation and launch.
    Create user cases and detailed business credit product roadmap documents to articulate desired features and functionalities to the Business Credit Squads
    Build relationships with, onboard and manage partnerships required for the execution of the business credit products.

    Customer and End-User Support

    Manage business credit product-related support, feedback, and inquiries from users.
    Co-ordinate market research to track customer and end-user feedback.
    Use market feedback to inform business credit product refinements and ongoing development.
    Build awareness and understanding of the products across the company – be Business credit evangelist.’

    Post Launch governance 

    Track and analyze metrics compared to industry benchmarks, publish reports on product performance, trends, and risks/opportunities for both short and long term.
    Support teams that track and manage business case metrics and financial planning models ensuring that product delivery stays on track and on budget.
    Monitor impact of product features on key metrics

    Core competencies, knowledge and experience

    Customer Obsession

    Deepen team connection to our customers and communities.
    Foster authentic relationships with customers and partners that build trust.
    Explicitly take customer-centric decisions and take personal ownership to achieve results.
    Simplify processes through digitalisation and promote a digital mindset and digital first customer experience.
    Stay focused on the big priorities, know when to make meaningful trade-offs and demonstrate brilliant execution.

    Purpose

    Create an inspiring vision for your team to drive strategy and performance.
    Show ambition and courage, empowering others to go beyond the plan.
    Bold and challenge teams to reimagine how things are done.
    Prompt new thinking and ideas by asking “what if” questions.
    Use knowledge of the external environment (customers, partners, competition, external bodies) to identify and act on opportunities for growth at pace.

    Innovation

    Create psychological safety so everyone can have an impact.
    Fuel innovative ideas from others and test them to enable growth.
    Explore successes and failures with curiosity and resilience; fearlessly recognizing lessons learned.
    Share your ongoing learning and personal purpose with others.
    Learn fast from digital adoption, using learnings to drive simplicity, scale and efficiency.

    Collaboration

    Articulate your team’s role in making our strategy happen, prioritizing and aligning resources with current and future needs.
    Actively collaborate to break silos and hold your team accountable to do the same.
    Develop others to make the most of their talents and coach them to take ownership to get things done.
    Create an inclusive environment ensuring the safety and wellbeing of others.
    Live our Purpose and demonstrate the highest Standard of integrity.

    Direct reports: 

    Will serve as PO to the Business Credit squad.

    Key performance indicators

    Adherence to set Credit Tribe business OKRs and commitments.
    Successful roll out of new business credit products and services in time, and most efficient manner
    Driving achievement of Mission budget for products in Business Credit
    Optimization of existing Business Credit products and services.
    Delivery schedule of all business credit products based on their priority.
    Growth and retention of set business credit customers 
    Provide guidelines and process for the implementation of reward and recognition activities. 
    Delivery of relevant target digitization projects/Initiatives. 
    Compliance with all relevant regulations and internal policies and procedures. KPIs could include regulatory compliance metrics, audit results, and risk management metrics.
    Agile Maturity rating, Employee Engagement (eNPS) and Productivity.

    QUALIFICATIONS

    At least six (6) years’ knowledge and experience in a relevant field with at least three (3) in product management, product development, sales or business development
    Experience in business credit solutions within financial services specific to Micro, Small and Medium Enterprises; as well as ecosystem management.
    Relevant Business or IT Undergraduate Degree or relevant field along with professional qualifications, or equivalent qualification(s) from a recognized institution of higher learning. 
    MBA or relevant Master’s degree is an added advantage. 
    Member in good standing of a recognized professional body. 
    Superior business understanding, with the ability to leverage technology to solve business and technical issues.
    Strong stakeholder and strategic partners acquisition skills.
    Possess high professional and ethical standards. 
    Be a strategic thinker with an analytical mind.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Regional Support Core Network Engineer IT Solution Architect Specialist – Enterprise Cloud DevOps Vendor Manager Engineer Systems Administrator – Planning

    Regional Support Core Network Engineer IT Solution Architect Specialist – Enterprise Cloud DevOps Vendor Manager Engineer Systems Administrator – Planning

    JOB DESCRIPTION

    Reporting to the Technical Team Lead – Core Network Regional Support, the individual is responsible for providing 1st line support for the core network elements and systems hosted in the data center and general data center management. This role involves 1st line fault management on core network systems and infrastructure (including MSSs, MGWs, SGSNs, MMEs, GGSNs, PGWs, PCRFs, CSDB, STP, DRA, Cloud Infra, Routers and Switches) as well as other systems hosted in the data center. The individual is expected to handle assigned Incidents, execute planned network changes, manage preventive maintenance tasks for the assigned data centers, support data center project activities to ensure they adhere to required standards, maintain inventory of all data center assets, Monitor and allocate data center resources as per laid down plans and ensure data center resources are optimally utilized.

    RESPONSIBILITIES

    Fault Management:

    Analyzing the NE logs, carrying out Database Audits, Troubleshooting and solving of arising core network elements faults
    Solving of core network faults assigned through NOC, as well as incidents escalated from customer facing teams
    Providing workable and permanent technical solutions to reduce the downtime and repeat core network failures.
    Ensuring incidences are resolved or escalated to the next level as per SLA.
    Carrying out on site diagnosis and troubleshooting for all systems in the data center.

     Preventive maintenance:

    Schedule and manage Preventive Maintenance tasks as per laid down standards.
    Track and monitor Network and Service KPIs to ensure delivery as per SLAs.
    Continuously improve PM tools and methods to meet required standards.
    Track performance of data center Managed Services Providers.

    Change Management and Projects:

    Making configuration changes on Network elements S/W upgrades.
    Provisioning of new core network elements and services
    Scheduling automated tasks to meet service requirements
    Ensuring changes are least disruptive and change objectives are met.
    Work with other support teams, contractors and Vendors in services integrations and management
    Ensure proper documentation after acceptance of new systems in the data center.

    Inventory Management

    Keeping a log of all changes carried out on site
    Ensuring maintenance and support documentation are collected and properly store at the commissioning of a system.
    Carry out Audits and keep records on assets hosted in the data center
    Keep and manage a data center networking database

    Business Continuity

    Plan, Schedule and Execute business continuity management tests and activities per site.
    Document learnings and post-test actions
    Continuously monitor high availability mechanism in place to ensure least service disruption

    Health and Safety

    Ensure data center visitors are well informed on safety issues prior to access of facilities
    Ensure all data center users adhere to company H&S policy
    Champion H&S Committee activities per site
    Manage data center risks and avail disaster response matrix on site
    Enforce data center access management policy

    QUALIFICATIONS

    Bachelor’s degree in computer science, IT, Electrical Engineering, Telecommunications or related IT field.
    Knowledge in Core Network Systems including IMS, CS, PS and SDM.
    Understanding of VoLTE, VoBB, CS and PS interfaces and protocols.
    Knowledge in scripting or programming language.
    Cloud certification will an added advantage.
    CCNA or related certification will be added advantage.
    Good report writing skills.
    Good communication and collaborative skills.
    Strong sense of integrity, responsibility and initiative.
    Self-organized, able to prioritize and execute multiple tasks efficiently.

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  • Senior Manager Governance, Risk and Compliance M-Pesa Africa – Supply Chain Operations Manager

    Senior Manager Governance, Risk and Compliance M-Pesa Africa – Supply Chain Operations Manager

    JOB DESCRIPTION

    We are pleased to announce the following vacancy for Senior Manager governance, risk and compliance in the Cyber Security Department within Corporate security Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    The Senior Manager Governance, Risk and Compliance will assist the company improve and demonstrated cyber security maturity. You will collaborate with process owners, internal auditors, external auditors, and other stakeholders in order to assist in reviewing, monitoring, and resolving findings. This includes helping the team manage industry standards and regulations. You will assist with identifying opportunities to enhance security by design, developing a profound understanding of our business contexts to influence the company and security operations, and creating, updating, and integrating security policies and procedures. You will also lead the charge in ensuring the restricted environment team’s readiness for external audits, refining the cybersecurity program, and conducting systemic risk assessments.

    As a Cybersecurity Risk and Compliance Senior Manager, you will take a lead role in creating a cyber aware community and developing a culture where colleagues understand the integral connection between our firm’s values and information security, making your role instrumental in safeguarding our organization’s assets and reputation. 

    RESPONSIBILITIES

    Be part of the definition, development and implementation of Information Security, risk analysis, business continuity and data protection projects
    Assess the effectiveness of security controls for a system and its operating environment
    Attend meetings and workshops as required to provide security advice and guidance to stakeholders and customers
    Support both internal and external audits
    Assists with the evaluation of the effectiveness of the information security program by developing, monitoring, gathering, and analyzing
    information security and compliance metrics for management.
    Demonstrate compliance through regular user access reviews and attestation.
    Supports workforce security activities including culture, awareness, and training to help stakeholders understand the importance of cybersecurity and teach them how to identify potential threats and respond appropriately
    Spearhead delivery of Cyber Security Baseline across the organisation
    Promote widespread implementation of ISO 27001 standards
    Maintain and monitor a central repository for audit evidence
    Performs third-party supplier risk assessments to ensure supply chain risk is managed throughout the supplier’s lifecycle. Assesses and reports on the risks and benefits for the business as well as mandates for supplier compliance.
    Help company successfully achieve various required compliances
    Maintain up-to-date knowledge of procedures and methods that serve to broaden team knowledge and industry expertise
    Researches, recommends, and contributes to information security polices, standards, and procedures. 
    management of information security policies and supporting documents. Assist the department in responding to inquiries from the business units about ongoing operational compliance

    QUALIFICATIONS

    Bachelor’s degree in Electrical Engineering/Computer Science/Information Technology
    Hands-on Ethical hacking Competencies. Possession of at least one ethical hacking certification will be an added advantage [CEH/CISSP/CISM/CISA/OSCP]
    5+ years of direct experience in information security, with a main emphasis on risk, audit, and compliance
    3+ years of expertise conducting ISO 27001 and SOC 2 audits, as well as handling audit responses
    Thorough understanding of market structures, including relevant regulatory compliance requirements (ISO27001, SOC 2 , NIST, CMMC, PCI, GDPR, etc.)

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  • Venture Portfolio Analyst Spark Lead

    Venture Portfolio Analyst Spark Lead

    JOB DESCRIPTION

    Reporting to the Venture Management Tribe Lead, the Venture Portfolio analyst will be responsible for executing Safaricom’s investment strategy by conducting industry research on strategic priority sectors, financial modeling and writing investment recommendations and supporting the Spark and Venture leads undertake their portfolio management responsibilities. 

    RESPONSIBILITIES

    Research and Analysis

    Top-down industry analysis of selected new growth areas including with a view to understand existing  business models, unit economics, industry structure and key gaps and opportunities.
    Conduct structured and analytical research on investment opportunities/target companies.
    Prepare reports to summarize key findings with clear recommendations. 

    Financial Modeling and Preparation of Business Case 

    Conduct financial modeling for key ventures and valuation analysis for target investments.
    Work closely with Finance Business partners to validate financial models and business cases prior to presentation to various executives.

    Deal Flow Management 

    Work closely with venture leads to prepare investment reports, analysis and board papers needed at various cycles of the deal management cycle. 
    Draft term sheets and assist review of legal documents. 
    Support due diligence of selected ventures/investment opportunities.

    Portfolio Support

    Collaborate closely with portfolio leads and Tribe lead to prepare agenda and discussion materials for meetings and calls related to due diligence, industry research, and investment negotiation.

    Performance Monitoring and Reporting

    Track key performance indicators (KPIs) to measure the tribe’s performance and identify areas for improvement. 
    Prepare regular reports and presentations to update senior management on the tribe’s initiatives, outcomes, and challenges.

    Data Analytics

    Utilize data analytics and business intelligence tools to extract insights and identify trends in key strategic initiatives and market conditions. 
    Collaborate with data scientists and analysts to develop predictive models and data-driven strategies for client segmentation, investment recommendations, and risk management.
    Support  data-driven decision-making by working closely with portfolio leads/Tribe lead to present insights and recommendations to senior management and stakeholders.
    Ensure data privacy and security measures are implemented and followed in accordance with regulatory requirements and industry best practices.
    Stay up-to-date with the latest advancements in data analytics and technology to identify opportunities for innovation and process optimization.

    Core competencies, knowledge and experience

    Customer Obsession

    Deepen team connection to our customers and communities.
    Foster authentic relationships with customers and partners that build trust.
    Explicitly take customer-centric decisions and take personal ownership to achieve results.
    Simplify processes through digitalisation and promote a digital mindset and digital first customer experience.
    Stay focused on the big priorities, know when to make meaningful trade-offs and demonstrate brilliant execution.

    Purpose

    Create an inspiring vision for your team to drive strategy and performance.
    Show ambition and courage, empowering others to go beyond the plan.
    Bold and challenge teams to reimagine how things are done.
    Prompt new thinking and ideas by asking “what if” questions.
    Use knowledge of the external environment (customers, partners, competition, external bodies) to identify and act on opportunities for growth at pace.

    Innovation

    Create psychological safety so everyone can have an impact.
    Fuel innovative ideas from others and test them to enable growth.
    Explore successes and failures with curiosity and resilience; fearlessly recognizing lessons learned.
    Share your ongoing learning and personal purpose with others.
    Learn fast from digital adoption, using learnings to drive simplicity, scale and efficiency.

    Collaboration

    Articulate your team’s role in making our strategy happen, prioritizing and aligning resources with current and future needs.
    Actively collaborate to break silos and hold your team accountable to do the same.
    Develop others to make the most of their talents and coach them to take ownership to get things done.
    Create an inclusive environment ensuring the safety and wellbeing of others.
    Live our Purpose and demonstrate the highest Standard of integrity.

    Key performance indicators

    Adherence to set Venture Management Tribe business OKRs and commitments.
    Timely submission of high quality reports and analysis with low re-work rates. 
    Improved investment cycle inline with the Venture’s Tribe mission of fast tracking execution of key strategic priorities.

    QUALIFICATIONS

    At least 2 years working in an analyst role, preferably in a venture building or business development function. 
    Relevant Business Undergraduate Degree or relevant field along with professional qualifications, or equivalent qualification(s) from a recognized institution of higher learning. 
    Experience with financial modeling and data analysis, including proficiency with Microsoft Excel.
    Strong presentation skills and proficiency with Microsoft PowerPoint.
    Demonstrated collaborative work style, able to work with diverse teams.
    Highly organized and able to contribute positively across multiple work streams in a fast-paced, complex working environment.
    Demonstrates high level of independent judgment and proactivity.

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  • Senior Delivery Lead

    Senior Delivery Lead

    JOB DESCRIPTION

    Reporting to the Director, Public Sector Digital Transformation, the role holder will support growth of Key Public Sector Business opportunities, we are developing various public sector-based Solutions that will accelerate Digital Transformation. To assure Quality and speed of delivery we are seeking a Senior Service Delivery lead who will drive Quality and speed of execution in partnership with Internal and external teams.

    RESPONSIBILITIES

    Key accountabilities 

    Lead internal and 3rd Party Service delivery Teams in Solutions delivery across all Public Sector Digital Transformation programs. Example: In Digital Healthcare – Lead external Teams in roll out of Hospital Systems across all hospitals in the 47 counties. In Devolution- Lead 3rd Party Contractors In deployment of Integrated County revenue Management system across all the counties on board and includes, connectivity, Training, device configuration etc.
    Manage all processes and daily activities related to Solutions deployments. 
    Proactively identify possible solutions to arising problems during service delivery and escalate to leadership for action.
    Ensure that processes and documentations are in place and to identify process and cost efficiencies where possible.
    Develop comprehensive deployment plan covering integration solution with support from all vendors and Internal teams.
    Lead and co-ordinate solution deployments across multiple sites, executing the plan and readiness checklists in a staged rollout.
    Ensure the Solutions deployment plan and activities are communicated and adequately resourced to support users during the transition.
    Ensure business communications, user and manger training, hardware installation and configuration, user setup and access, data migration are managed in a timely manner in consultation with the business customers.
    Conduct post deployment reviews and evaluate, document, and implement recommendations for improvement.
    Manage relationships and coordinate work between different teams at different locations.
    Identify, resolve, and manage potential risks and issues related to Solutions delivery.
    Ensure that a detailed deployment plan has been documented along with a backout plan should anything go wrong during deployment.
    Validate that the product has been correctly packaged before deployment and ensure that all release controls have been satisfied.
    Ensures that objectives, KPIs and results reporting is being communicated to stakeholders.
    Engages all stakeholders in continual discovery to determine if launch support activities are effective and optimized – driving continuous improvement.
    Relentlessly attentive to adhering to all security protocols and policies to protect the integrity of our business and our clients’ businesses.

    QUALIFICATIONS

    Job Qualifications

    Bachelor’s degree in sales or Business related fields.
    7 years in client relationship management, professional services, business development, or B2B sales
    Strong leadership capability Strong relationship management skills.
    Ability to grow and maintain relationship with any individual, irrespective of the background and type of personality
    Strong written and verbal communication skills
    Strong creativity and critical thinking abilities
    Ability to work with recent technological applications relating to daily tasks
    Understanding of Government Policies, processes and Government cycles Know-how
    Project and Programme Management
    Products, Services, Solutions and Technology Knowledge. 
    Business Development & Planning
    Solution Selling and articulation
    Negotiation skills
    Service Quality and Planning.

    Apply via :

    egjd.fa.us6.oraclecloud.com