Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

Record to Report Analyst Senior Manager/ Lead- Wholesale Services

JOB DESCRIPTION

We are pleased to announce the following vacancy in the Financial Shared Services Department of the Finance Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to the Record to Report Team Lead, the role holder will be responsible for general accounting and internal control support in line with IFRS including preparation of journal entries, maintenance of Chart of accounts, completion of the month end closing process and ensuring that the general ledger account balances and trial balances are appropriately reconciled as per the company policy for both Safaricom and its subsidiaries. Additionally, they should assure delivery of services as defined in the Service Level Agreement (SLA) /KPI’s applicable for the role.

RESPONSIBILITIES
Below are the key skills and competencies required to be successful in this role:
Accounting Expertise:

Proficiency in preparing and posting journal entries for a parent company and its subsidiaries.
In-depth knowledge of month-end closing activities, including general ledger finalization, maintaining close schedules, and making materiality decisions on closing entries.
Expertise in validating and reporting revenue accurately for the organization and its subsidiaries.
Consistently upskilling on best practice in accounting processes and accounting systems

Financial Reporting and Data Integrity:

Strong focus on ensuring data quality and integrity in financial reporting to stakeholders.
Proficiency in maintaining and analysing standard chart of accounts and performing timely account reconciliations.
Managing intercompany accounting modules and related entries effectively.
Proficiency in Microsoft Excel and other analytical tools such as Power BI and Qlik Sense to enable accurate and efficient examination of and interpretation of financial data

Compliance and Regulatory Knowledge:

Comprehensive understanding of IFRS 16 for proper accounting of leases.
Proper management of accruals and prepayments, including control of related schedules.
Effectively revaluating foreign currency denominated balances.

Payroll Accounting:

Accurately and effectively recording payroll journal entries and reconciling payroll expenses for accuracy.

ERP Systems and Integration:

Ensuring seamless integration of new products through end-to-end mapping to guarantee transaction completeness, timeliness, and accuracy in ERP systems.
Ability to work with financial systems (knowledge of Oracle E Business Suite and Hyperion)

Process Improvement and Efficiency:

Commitment to continuously seeking and implementing process improvements in Record-to-Report (R2R) processes to enhance efficiencies.

Behavioural Competencies:

Shared Service Center Performance: Ability to work cooperatively with team members to ensure the Shared Service Center meets or exceeds performance standards.
Ability to provide strong financial decision support to the business
Able to take a holistic view of the business with a financial focus
Highly developed interpersonal and communication skills
High level experience and skills working with stakeholders

QUALIFICATIONS
Experience & Education you should possess:

A graduate with a degree in a financial field
Recognized accounting qualification (CPA (K), ACCA, etc.) and a member of a professional body
Relevant post-graduate education is an added advantage.
Have at least 4 years’ experience in Finance
Previous experience working in reporting function necessary.
Strong, proven accounting acumen

Persons with Disabilities (PwD) and Female candidates are highly encouraged to apply.

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Use the link(s) below to apply on company website.

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November 5, 2024
Senior Manager/ lead- Roaming and International Services

JOB DESCRIPTION
Reporting to the Tribe Lead – Enterprise Solutions, the role holder will be required to identify and enhance all key opportunities of Roaming and International Services, deliver planned footprint rollout for both inbound & outbound and monitor and grow Inbound revenues. In addition, the role holder will negotiate & effectively track outbound costs, develop roadmap for roaming Value-Added Services and develop robust framework for International Services. Part of the responsibilities will also include growing International Voice Services and SMS Services and Negotiate & effectively monitor international calling costs and Sms costs.
The role holder will also be expected to manage key relations & partnerships, represent the business at key networking events regionally & internationally and identify and pursue large scale opportunities international business. In addition, he/she should stay updated on emerging market trends across legal, regulatory and technological landscapes. Further to this, the role holder will conduct process audit and secure key compliance certifications as well as Implement risk management audits for critical service.
RESPONSIBILITIES
Deliver planned footprint rollout for both Inbound & Outbound

Coordinate and project manage bilateral roaming partners and all other outsourced partners to deliver against Safaricom rollout plan, in line with the commercial priorities.
Drive contract negotiations and drafting (with legal support) all the way up to signature.
Contract ownership for all bilateral roaming contracts. Which includes creating a comprehensive database where all deviations for all bilateral roaming partners is managed.
Oversee and manage the process of setting up the configuration of new roaming partners for both IREG and TADIG testing by all concerned parties.
Coordinate and assist with the troubleshooting activities with all concerned parties as appropriate.
Ensure that all testing criteria have been met and communicate with all concerned parties the outcome of testing and service readiness.
Track and note various business models being used regionally and internationally to develop and growth wholesale sales.
Explore different roaming technologies that deliver excellent and improved services to the roaming customer at affordable prices.
Ensure compliance with GSMA guidelines and protocols.

Monitor & grow Inbound Revenues

Track and monitor on a daily, monthly and quarterly basis revenue growth against set budgetary targets.
Develop a well thought out IOT e commercial mode framework that ensures regulatory compliance while optimizing inbound roaming opportunities for the business.
Develop effective business case that clearly justify investment potential for new inbound roaming opportunities.
Monitor and track roaming pricing both locally and international for similar products.
Minimize revenue leakage due to under-reporting and incomplete recognition of revenue.

Develop Roadmap for new Roaming Valued Added Services (VAS)

Identify new roaming customer segments that can drive valued added services for roaming customers.
Monitor and track product pricing both locally and international for similar VAS products.
Minimize revenue leakage due to under-reporting and incomplete recognition of revenue.

Manage Outbound Roaming Costs

Ensure all IOTs for outbound and properly tracked and implemented on TAP in the system.
Ensure all testing impacting outbound roaming scenarios are done effectively to minimize cost over-runs.
Develop robust and insightful business cases that help demonstrate the more effective cost strategy.
Ensure quality is not compromised via Sim-box and is a key compliment in optimizing the cost framework.
Institute a clear framework for mitigating fraud by liaising effectively with internal stakeholders and developing complementary tools that proactively mitigate fraud

Develop Robust framework for International Services

Carry out a SWOT analysis to identify potential areas of new business.
Track and note various business models being used regionally and internationally to develop and grow international interconnect and SMS
Carry out extensive research and market intelligence to identify new opportunities for growth of revenues.
The framework should include clear decision milestones for review of the international interconnect rates and their implications on retail.
Document a clear roadmap with the necessary SWOT implications built in that will inform the business and drive its international interconnect & SMS strategy.

Grow International Voice Services

Track and monitor on a daily, monthly and quarterly basis revenue growth against set budgetary targets.
Ensure framework is in place to proactively manage and monitor SIM-box abuse and misuse.
Minimize revenue leakage due to under-reporting and incomplete recognition of revenue.

Grow International SMS Services

Track and monitor on a daily, monthly and quarterly basis revenue growth against set budgetary targets.
Ensure framework in place to proactively manage and monitor SIM-box abuse and misuse.
Minimize revenue leakage due to under-reporting and incomplete recognition of revenue.

International Calling Costs

Using Least Cost routing identify effective framework that is dynamic and responsive to the needs of the business for routing all international outgoing calls.
Ensure routes identified maximize calling quality.
Institute a clear framework for mitigating fraud by liaising effectively with internal stakeholders and developing complementary tools that proactively mitigate fraud.

International SMS Costs

Using Least Cost routing identify effective framework that is dynamic and responsive to the needs of the business for routing all international outgoing sms
Ensure routes identified maximize sms quality and delivery.
Institute a clear framework for mitigating fraud by liaising effectively with internal stakeholders and developing complementary tools that proactively mitigate fraud

Manage Key relations & partnerships.

Prepare and maintain an effective annual calendar that optimize the relationships with various operators, partners & outsourced roaming providers to enhance competition.
Develop an effective framework for monitoring effective partnerships.
Explore new partnership opportunities that create opportunities for growth.

Attend Key networking events.

Identify and plan for all known key events touching on Interconnect, roaming and messaging.
Attend at least one key networking event annually.
Document and implement learnings for the benefit for the business.

Supervisory

Recruit, develop and retain people with outstanding skills, qualifications and potential.
Performance management and identification of training needs
Build talent by identifying and developing new leaders for the respective environment.
Employee relations and collaborative teamwork
Coaching and guidance of subordinates
Build professionalism, loyalty and commitment to the organization.
Communicate actively and effectively resolving any potential conflicts that may arise

QUALIFICATIONS

A graduate in technology, business/commerce or related field
Proven experience of over 10 years in leadership, managing commercial and product teams in Telecommunications or related field
Extensive knowledge & a track record in handling wholesale and international business (roaming, voice, messaging)
Able to take a holistic view of the business
Able to develop strong analytical framework to aid in swift and objective decision making.
Have strong business acumen and highly developed commercial experience
Planning and execution skills
Networking skills – the ability to build relationships internally that foster the flow of work.
Influencing skills – able to influence people for action over whom he/she has no line of authority.
People skills – creating and nurturing the tone of the internal culture.
Flexibility – the ability to adapt and change in the light of changing circumstances / new information.
Change management skills
Ability to handle uncertainty

Apply via :

egjd.fa.us6.oraclecloud.com

November 5, 2024
Engineer – Cloud, Container & SRE Engineer Engineer – RAN Capacity Management Engineer – Problem Management Senior Manager/ Lead- Roaming and International Services

JOB DESCRIPTION
Reporting to the Cloud, Container & SRE Chapter Lead the position holder shall provide expertise in planning and operations of the Container & Cloud platforms to support DevOps and Business projects by building robust data pipelines using ETL tools thus having releases through automated CI / CD processes
The main duties are:

Agile practices and ways of working, including the use of tools such as Jira & Confluence
Sharing expertise with Squad members and working cross-functionally to advance the work of the Squad
Responsible for building, maintaining and supporting high-performance, fault-tolerant, scalable and distributed Platform as a Service systems.
Responsible for interfacing with application development teams to ensure applications fit within the infrastructure with scalability, reliability and security designed and implemented from the onset.
Work as a Squad Member in the domain of expertise, helping to advance the work and using the experience to maximize Squad performance
Responsible for establishing and improving team processes and workflows to maximize efficiency and productivity of people and systems.
Responsible for reviewing cloud technologies and defining digital transformation models and roadmaps.
Lead in automation of infrastructure at massive scale to support scaling of digital services.

RESPONSIBILITIES

Service Quality Management: Ensure container management platforms perform within or exceed KPIs, ensure ability of the system to support specific forms of traffic, and to support end user experience. The same should be tracked using SLAs.
Resolve faults on all systems deployed for containers and container management platforms.
Escalate to supplier if needed and follow up until resolution
Quick Turnaround time to resolve emerging threats / issues
Develop & utilize new products & service acceptance criteria. Active participation in the section to enable team meet sectional and departmental Goals and objectives.
Have a full understanding of the defined performance indicators, assign tasks, and objectives set.
Operate within approved CAPEX & OPEX expenditure for the section to meet sectional objectives.

QUALIFICATIONS

BSc Degree in computer science, IT or engineering.
3+ years’ experience working with RedHat OpenShift Infrastructure design, deployment and operational support
Extensive knowledge of Linux Containers (Docker), Kubernetes, and deployment of containerized applications/microservices architectures
Experience with Container/PaaS orchestration/management platforms such as Kubernetes, OpenShift, CloudFoundry.
Extensive knowledge of enterprise Linux Server Operating Systems such as RHEL/ CentOS, Ubuntu.
Deep conceptual and applied understanding of DevOps concepts, tools, and practices
Hands-on experience with CI/CD tools such as Git, Jenkins, Nexus, Tekton or comparable substitutes
Good understanding of build tools, CI/CD, Devops and Agile principles.
Cloud knowledge and integration models.
Experience with Configuration Management eg Chef, Ansible, Terraform.
Strong oral, written, interpersonal communication and leadership skills

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Use the link(s) below to apply on company website.

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November 5, 2024
Specialist – Enterprise IoT Customer Support Specialist – Enterprise ICT Customer Support

JOB DESCRIPTION
Reporting to the Manager – Enterprise Managed Services Support , the role of the Specialist – Enterprise IoT Customer Support is to operate and day to day support Internet of Things (IoT) services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line technical support operations for Internet of Things (IoT) services for Enterprise customers and liaise with internal stakeholders and vendors to offer permanent solutions to recurring problems.
RESPONSIBILITIES

Lead and champion Enterprise IoT technology delivery for Enterprise customers.
Lead and champion IoT capacity building effort to scale.
Lead Digital Empowerment of Customer facing teams to improve customer SLA and significantly reduce BAU escalations to Backend IOT Infrastructure team.
Optimize and monitor alerts on the Enterprise IOT services/systems and follow up on resolutions.
Define IoT Performance management metrics to measure success criteria and lead optimization efforts.
Hold regular service review meetings liaising with EBU account management teams with enterprise customers as per portfolio
Work closely with the customer experience teams to drive NPS
Co-ordinate proactive exercises on solutions offering to customers to ensure optimal performance and reduce possibilities of service outages in co-ordination with internal backend teams and support partners.
Lead collaborative effort with stakeholders to create IoT center of excellence, build competence for scale.
Define, review and Optimize Enterprise IoT services Support processes and documentations.
Review and validate IoT Architecture to ensure secure, reliable and resilient IoT service delivery for enterprise customers.

QUALIFICATIONS

Degree in Telecoms, Engineering, IT, Physics or Math or any other relevant qualification.
Minimum 3 years’ Experience in a busy ISP/Telco in managing large IP & Transport networks.
Must have Network Connectivity Certifications on professional level.i.e. CCIP, CCNP, CCVP, CCSP HCNP, HCIP, CWNP and above. and/or
Strong understanding of emerging digital technologies: SDWAN, IoT, Telematics, RPA. Certifications and practical hands-on experience on the same is an added advantage.
Basic knowledge in Python, Java, Kubernetes. Certification on the same is an added advantage
CISA, CISM, CEH certifications are an added advantage
Strong knowledge of microwave and fiber transmission and access technologies i.e. TDM,SDH plus experience with vendors like Rad
Ability to manage/troubleshoot a large Service provider Transmission& IP network
Conversant with IPv4, IPv6 Addressing Schemes, Variable Length Subnet Masking (VLSM), VLANs, IP QOS, Triple play services.
Knowledge in ISP services; DNS, SMTP, POP3, RADIUS/PPPoE, Web Hosting,
Knowledge of data networking and networking protocols in reference to the WAN and LAN environments.
General knowledge in all layers of data communications, customer applications and associated technologies.
Knowledge and experience with network operating systems such as Cisco IOS, IOS-XR, IOS-XE and Huawei OS
Business Intelligence: Streaming Analytics, Predictive Analytics, Hadoop, PowerBI, Tableau, Machine learning, Elastic Stack
Information security: Cryptography, Authentication, Non-repudiation, Encryption, Ciphers, Public Key Infrastructure, Elliptical Curve Cryptography, AES, RSA, SSL, TLS, DTLS and VPN
UI/UX designer: Mobile UI, UX vs UI, Material design, Angular2, Front End, Javascript, CSS, Bootstrap, Basic colors.
Mobile development: Android, IoS, Cordova, Meteor, BLE, Java.
Candidate should demonstrate deep and wide knowledge ITIL, Agile, SCRUM, DevNet frameworks and relevant certifications
Strong technical analysis, troubleshooting, and problem resolution skills, including research of customer issues, issue re-creation, and log file analysis and experience in offering technical support to enterprise customers
Strong work ethic; Capability to influence cross-functional teams and to build trust with team, clients, and internal departments; Capacity to learn quickly and adapt to changing priorities
Ability to understand and communicate highly complex technical issues; Commitment to quality.

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Use the link(s) below to apply on company website.

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November 5, 2024
Specialist – Cloud Solutions Architect

JOB DESCRIPTION
Reporting to the Manager – Managed Services the position holder will build a robust enterprise model and standards to support consistent, reliable deployment of enterprise Cloud assets. The Cloud Architect is also expected to be well versed in creating/maintaining/reverse engineering existing cloud assets/deployments to enable the documentation of current systems and propose optimizations and roadmaps to align with architecture principles. He/ she will work with various internal and external teams on Cloud Implementations to realize the intended business objectives and value.
RESPONSIBILITIES

Analysis of current state, including reverse engineering existing cloud assets.
Document & Manage cloud standards, virtual network mapping, data flows and conceptual flows.
Define & manage how company data will be stored, consumed, integrated, secured and managed across cloud and on-premise implementations.
Set standards for cloud deployments and assets, analyze current state and conceive desired future state.
Apply architectural and technology concepts to address scalability, security, reliability, maintainability of cloud assets.
Collaborate with internal and external partners to ensure that technology decisions align with the overall Enterprise Architecture framework/Roadmap via clear communication and negotiation skills.
Conduct proof of concepts, drive technology & product selection, support pilot implementations and support enterprise wide adoption of cloud, technology, processes & toolsets
Design and optimize cloud strategies for the cost-effective delivery of scalable and reliable systems up to 99.999% uptime SLA
Work across a wide range of stakeholders, application subject matter experts, architects, technology and business leaders to harness perspectives, influence & drive consistent cloud practices

QUALIFICATIONS

Degree in Computer Science, Software Engineering, Telecoms, Engineering, Physics or Math or any other relevant qualification.
Candidate should demonstrate deep and wide knowledge of VMWare, Openstack, Microsoft Azure, Containerization & Orchestration e.g Kubernetes, Serverless Architectures, Google Cloud and AWS platforms, IaaS, PaaS, xAAS, Relevant Public Cloud and Virtualization certifications huge plus
Candidate should possess excellent knowledge & skills in cloud and virtual infrastructure design, deployment, management and monitoring as well as migration strategies from on-premise implementations to cloud or Hybrid Solutions.
Candidate should have excellent knowledge and understanding of established/emerging cloud management technologies including and not limited to monitoring, profiling, identity management, reporting/analytics, cost optimization.
The cloud architect must understand the cloud technologies and their use to guide the organization and enterprise customers in understanding and adopting them
An ideal candidate should possess advanced knowledge of industry best practices in the various aspects of information, technology trends, enterprise operations knowledge and the ability to develop solutions.
Advanced knowledge of hardware, software, business applications and systems engineering are required
Intermediate knowledge and execution of SDLC is required
Intermediate knowledge of Information Security awareness is a plus
Intermediate knowledge of Cloud data and analytics tools and workflows is a plus
Good knowledge of General Project Management Methodology & Tools
Knowledge of enterprise architecture methodologies and practices a plus

Apply via :

egjd.fa.us6.oraclecloud.com

November 5, 2024
M-Pesa Africa Internship Program

As an intern, you will be exposed to ‘on job training’ and get the chance to work with experienced leaders throughout the program. Through an internship with us you will tackle business challenges that make a real impact. Working alongside teams performing real tasks, you’ll develop your skills and build your network in a dynamic environment designed to support your long-term career objectives.

In keeping with our current learning needs, we are looking for University students or recent graduates who meet the criteria below:

You must be in your final or second last year of your Bachelor’s degree program or have graduated with the last 1 year in an accredited institution of higher learning;
You must be on break from school during the internship period for any of the quarters listed above;
You must be available for the full period of the internship program ie Monday to Friday, 8am to 5pm;
You can only select 1 quarter in the year for which you will be available for the internship;
The internship is for a period of three months.

Ideal candidate’s requirements:

Desire to gain professional experience and is incredibly curious to learn and explore the corporate environment;
Excellent oral and written communication skills, the ability to follow instructions, as well as the ability to confidently challenge the status quo;
Proficiency in MS office suite is required.

RESPONSIBILITIES
Application Checklist: To facilitate your successful application, ensure that you follow the directions below:

Create your profile on our career site if you’ve not created one. Double check that your email address and telephone contacts are correct;
Complete your application in a single session ensuring that your CV is uploaded and you’ve answered the mandatory questions marked with an asterisk-*- ;
Failure to fill the form AND submit your application will lead to automatic disqualification.
Persons with Disabilities (PwD) and Female candidates are highly encouraged to Apply.

QUALIFICATIONS

You must be in your final or second last year of your Bachelor’s degree program or have graduated with the last 1 year in an accredited institution of higher learning;
You must be on break from school during the internship period for any of the quarters listed above;
You must be available for the full period of the internship program ie Monday to Friday, 8am to 5pm;
You can only select 1 quarter in the year for which you will be available for the internship;
The internship is for a period of three months.

Apply via :

forms.office.com

November 5, 2024
Business Partnerships Analytics Lead

JOB DESCRIPTION
Reporting to the Business Partnerships CoE (Centre of Excellence) Lead, the Business Partnerships Analytics Lead will be responsible for executing Safaricom’s Business Partnerships strategy by conducting regular industry research on strategic priority sectors, financial modeling to evaluate partnership opportunities, articulate partnership and balance-of-trade recommendations, and enable Partnership Leads in portfolio management, ensuring alignment with organizational goals and performance metrics.
RESPONSIBILITIES
Research and Analysis

Industry analysis of strategic priority sectors with a view to understand business models and practices, unit economics, and industry structure.
Conduct structured and analytical research on partnership opportunities/target companies.
Prepare recommendation reports to summarize partnership opportunities.
Develop strategies for effective data analysis and reporting.
Select, configure and implement relevant analytics solutions.

Financial Modeling and Preparation of Commercials/ Business Case

Conduct financial modeling for key partnerships and balance of trade analysis for target partnerships.
Work closely with Finance Business partners to validate financial models and business cases prior to Executive presentation.

Partnerships Management

Work closely with Partnership Leads to prepare partnership reports, analysis and board papers needed at various cycles of the partnership lifecycle management cycle.
Support due diligence of selected partnership opportunities.

Portfolio Support

Collaborate closely with partnerships portfolio leads and Business Partnerships CoE lead to prepare agenda and discussion materials for meetings and calls related to due diligence, industry research, and partnership negotiations.

Performance Monitoring and Reporting

Track key performance indicators (KPIs) to measure the CoE’s performance and identify areas for improvement.
Prepare regular reports and presentations to update senior management on the CoE’s initiatives, outcomes, and challenges.

Data Analytics

Utilize data analytics and business intelligence tools to extract insights and identify trends in key strategic initiatives and market conditions.
Collaborate with data scientists and analysts to develop predictive models and data-driven strategies for client segmentation, partnership recommendations, and risk management.
Support data-driven decision-making by working closely with partnership leads/CoE lead to present insights and recommendations to senior management and stakeholders.
Ensure data privacy and security measures are implemented and followed in accordance with regulatory requirements and industry best practices.
Stay up to date with the latest advancements in data analytics and technology to identify opportunities for innovation and process optimization.

Core competencies, knowledge, and experience
Customer Obsession

Deepen team connection to our customers and communities.
Foster authentic relationships with customers and partners that build trust.
Explicitly take customer-centric decisions and take ownership to achieve results.
Simplify processes through digitalization and promote a digital first customer experience.
Stay focused on the big priorities, know when to make meaningful trade-offs and demonstrate brilliant execution.

Purpose

Create an inspiring vision to drive strategy and performance.
Show ambition and courage, empowering others to go beyond the plan.
Be bold and challenge teams to reimagine how things are done.
Prompt new thinking and ideas by asking “what if” questions.
Use knowledge of the external environment (customers, partners, competition, external bodies) to identify and act on opportunities for growth at pace.

Innovation

Create psychological safety so everyone can have an impact.
Fuel innovative ideas from others and test them to enable growth.
Explore successes and failures with curiosity and resilience; fearlessly recognizing lessons learned.
Share your ongoing learning and personal purpose with others.
Learn fast from digital adoption, using learnings to drive simplicity, scale and efficiency.

Collaboration

Articulate your team’s role in making our strategy happen, prioritizing and aligning resources with current and future needs.
Actively collaborate to break silos and hold your team accountable to do the same.
Develop others to make the most of their talents and coach them to take ownership to get things done.
Create an inclusive environment ensuring the safety and wellbeing of others.
Live our Purpose and demonstrate the highest Standard of integrity.

QUALIFICATIONS

At least six (6) years knowledge and experience in data analysis, reporting, market research, preferably in a Partnerships or Finance or Business Development function or a related field.
Relevant Business Undergraduate Degree or relevant field along with professional qualifications, or equivalent qualification(s) from a recognized institution of higher learning.
Strong analytical skills with the ability to create financial reports and conduct market research.
Experience with financial modeling and data analysis, including proficiency with Microsoft Excel, R and SQL; familiarity with business intelligence tools e.g. Tableau, SAS etc.
Demonstrable written and verbal communication skills, preferably with experience in Executive briefings.
Strong presentation skills and proficiency with Microsoft PowerPoint.
Superior business understanding, with the ability to leverage technology to solve consumer, business and technical issues.
Be a strategic thinker with an analytical mind.
Possess high professional and ethical standards.
Demonstrated collaborative work style, able to work with diverse teams.
Highly organized and able to contribute positively across multiple work streams in a fast-paced, complex working environment.
Demonstrates high level of independent judgment and proactivity.

Apply via :

egjd.fa.us6.oraclecloud.com

November 5, 2024
Data Analytics Operations Engineer

JOB DESCRIPTION

Reporting to the Manager, Data Analytics Operations the position holder will offer leading expert solutions and technical guidance in administration, service provision and availability of all the Safaricom Business Intelligence and analytics systems.

RESPONSIBILITIES

Coding and Support of all ETL and analytics processes used within the BI & Analytics systems
Development and Support of reliable data ingestion and preparation processes
Troubleshooting and support of highly scalable distributed big data systems, using different open-source technologies including but not limited to Hadoop services
Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications. Capturing of business applications information needs and mapping of the same to the software and /or database components
Automate processes across BI ecosystem which enables self-healing and proactive monitoring.
Perform root cause analysis on application and data related incidents
Platform upgrade across all BI warehouse components both on front end, middle tier(s) and back-end tier(s)
Possession of DBA skills is a plus. Performing routine DBA tasks including operation, troubleshooting & performance tuning
Research and provide input on design approach, performance and base functionality improvements for various procedures and applications
Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business
Participation and membership in various technical fora for the purpose of increasing the collective knowledge base of the team

QUALIFICATIONS

Bachelor’s degree in Computer Science, Applied Mathematics, Engineering, or any other technology related field
Advanced scripting skills in UNIX/LINUX
Advanced enterprise and opensource ETL knowledge in Informatica, SSIS, NIFI
Oracle certification in database administration or application development
Proficient in SQL for development, data analysis and manipulation
Programming skills such as Java, Python, Scala
Strong analytical and problem-solving skills
Experience with distributed big data applications such as Hadoop

Apply via :

egjd.fa.us6.oraclecloud.com

November 5, 2024
Venture Portfolio Manager New Markets Lead

JOB DESCRIPTION

Reporting to the Venture Management Tribe Lead, The Venture Portfolio Manager will be responsible for planning, developing, and executing key strategic initiatives and establishing key ventures inline with Safaricom Group goals and objectives. Primary objective will be to execute key strategic and cross-functional initiatives and establish envisaged venture’s in a bid to spur business growth and enhance customer experience.

RESPONSIBILITIES
Strategy and Roadmap

Collaborate with stakeholders, such as product managers and business leaders, to identify and prioritize key strategic initiatives and allocate resources effectively.
Develop and execute an execution roadmap for key strategic initiatives, aligned with the overall organizational objectives.
Identify market trends, competitive landscape, and client needs to define the strategic roadmap.

Venture Building

Drive the ideation, design, and development of ventures and cross functional strategic units
Coordinate execution of key ventures and initiatives
Proactively identify and address any barriers that may hinder execution of key initiatives/ventures

Post-Launch Support

Work closely with Venture/Business Unit leads to ensure the venture/strategic initiative meets the 12-24 month objectives and milestones
Foster cross-functional coordination to ensure portfolio companies meet the 12-24 month objectives and milestones.

Stakeholder Management

Establish and maintain strong relationships with key stakeholders, including clients, senior executives, and business partners.
Collaborate with other tribes, teams, and departments to foster a holistic and integrated approach to venture building and execution of key strategic initiatives.
Communicate effectively to convey the tribe’s vision, progress, and achievements.

Performance Monitoring and Reporting

Define and track key performance indicators (KPIs)for each initiative
Prepare regular reports and presentations to update senior management on the execution of key initiatives, outcomes, and challenges.

Data Analytics

Monitor key performance indicators (KPIs) related to wealth management products and services, analyze data trends, and provide actionable recommendations for performance improvement.
Drive data-driven decision-making by presenting insights and recommendations to senior management and stakeholders.
Ensure data privacy and security measures are implemented and followed in accordance with regulatory requirements and industry best practices.
Stay up-to-date with the latest advancements in data analytics and technology to identify opportunities for innovation and process optimization in venture building

Core competencies, knowledge and experience
Customer Obsession

Deepen team connection to our customers and communities.
Foster authentic relationships with customers and partners that build trust.
Explicitly take customer-centric decisions and take personal ownership to achieve results.
Simplify processes through digitalization and promote a digital mindset and digital first customer experience.
Stay focused on the big priorities, know when to make meaningful trade-offs and demonstrate brilliant execution.

Purpose

Drive execution of key initiatives.
Show ambition and courage, empowering others to go beyond the plan.
Prompt new thinking and ideas by asking “what if” questions.
Use knowledge of the external environment (customers, partners, competition, external bodies) to identify and act on opportunities for growth at pace.

Innovation

Create psychological safety so everyone can have an impact.
Fuel innovative ideas from others and test them to enable growth.
Explore successes and failures with curiosity and resilience; fearlessly recognizing lessons learned.
Share your ongoing learning and personal purpose with others.
Learn fast from digital adoption, using learnings to drive simplicity, scale and efficiency.

Collaboration

Articulate your team’s role in making our strategy happen, prioritizing and aligning resources with current and future needs.
Actively collaborate to break silos and hold your team accountable to do the same.
Develop others to make the most of their talents and coach them to take ownership to get things done.
Create an inclusive environment ensuring the safety and wellbeing of others.
Live our Purpose and demonstrate the highest Standard of integrity.

Key performance indicators

Adherence to set Venture Management Tribe business OKRs and commitments.
Timely delivery of key project milestones
Timely escalation and resolution of issues at execution phase
Ventures’ successful achievement of key post-launch milestones and targets
Compliance with all relevant regulations and internal policies and procedures. KPIs could include regulatory compliance metrics, audit results, and risk management metrics.
Provide guidance and leadership to team members, through continuous and quarterly reviews.
Identify and nurture talent within the Venture Management Tribe.
Provide guidelines and process for the implementation of reward and recognition activities.
Agile Maturity, Employee Engagement (eNPS) and Productivity.

QUALIFICATIONS

At least seven (7) years’ knowledge and experience in the relevant field with at least three (3) in a managerial/supervisory role.
Relevant Business Undergraduate Degree or relevant field along with professional qualifications, or equivalent qualification(s) from a recognized institution of higher learning.
Strong project management skills with emphasis on integrating multiple work inputs into a unified deliverable and, timely completion of projects.
Self-Starter who thrives in a fast-paced environment with a high degree of autonomy.
Possess high professional and ethical standards.
Demonstrate strong execution capabilities with good strategic and analytical mindset.

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November 5, 2024
UX Designer Enterprise Support – Platinum

Brief Description
Reporting to the UX Designer Lead, the position holder will play a pivotal role in crafting superior customer centric user experiences across our digital platforms. Collaborate closely with cross-functional teams to understand user needs, translate requirements into intuitive designs, and advocate for user-centric design principles throughout the development process. The ideal candidate should have a strong background in UX design, a passion for solving complex problems for a diverse customer base, and the ability to collaborate and communicate design concepts effectively.
Responsibilities

Gather and evaluate user requirements in collaboration with product managers, engineers, and other stakeholders.
Conduct user research, including usability testing, to gain insights into user behavior and preferences.
Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.
Facilitate design sprints to solve and innovate experiences that supports Safaricom mission and vision.
Make strategic design and user-experience decisions related to core, and new, functions and features.
Advocate for user-centered design principles and best practices within the organization.
Collaborate with developers to ensure design concepts are implemented accurately, effectively and inline with Safaricom design system.
Ask smart questions, stay up-to-date, take risks, and champion new ideas.

Qualifications

Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complex digital environments.
Portfolio of UX design projects showcasing your project is a must.(This is a must for shortlisting and during interview)
Expertise in one or more UX software such as Figma, Adobe XD, Zeplin and the like is a must.
A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns.
Strong understanding of user-centered design principles and methodologies.
Excellent communication and collaboration skills.
Be open to receiving feedback and constructive criticism.
Be passionate about all things UX and other areas of design and innovation.
Ability to work effectively in a fun fast-paced, dynamic environment.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024