Jobs Kenya

Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

  • Enterprise Architecture Enterprise Systems Developer Manager- ERP Development Team

    Enterprise Architecture Enterprise Systems Developer Manager- ERP Development Team

    Job Description
    Reporting to the Senior Manager IT Strategy and Architecture, the position holder’s role will be to shape and drive end to end Architecture for IT for Safaricom, ensuring that our technology assets continuously evolve to deliver best customer experience, enable new rich services and meet future operational targets. This role requires a high caliber individual with strong strategic mindset, solid understanding of IT Architecture together with underlying IT infrastructure is a key imperative. The role holder should be inquisitive, always keeping abreast with emerging IT best practice. He / she should additionally have a track record of working effectively with a wide set of stakeholders on complex technology programs.
    Key Responsibilities;

    Manage target architecture vision and roadmap in alignment with Safaricom strategy.
    Design, develop and deploy Enterprise Architecture practices, standards, frameworks and patterns.
    Test and onboard new technologies and suppliers to drive innovation and meet emerging business requirements.
    Provide thought leadership on contextualization of global best practice for Safaricom Enterprise Architecture and IT strategy
    Develop standards to guide Solution Architecture practice and other teams in day-to-day delivery.
    Lead the evaluation and selection of hardware and software products
    Develop and maintain the technology roadmap for assigned area, collaborating with business and IT partners to ensure that the roadmap creates business value with technically sound solutions.
    Provide key inputs into financial management processes to align budget priorities with strategy and architecture

    Qualifications;

    University degree in Information Technology or a telecommunications biased discipline.
    Experience of leading development of complex technology strategies, architectures or roadmaps
    Demonstrated experience implementing standard architecture and governance frameworks in a busy IT environment. TOGAF preferred.
    Certification in leading Architecture frameworks will be added advantage. This may include TOGAF, CGEIT.
    Good understanding of broad set of technologies used in IT.
    At least 7 years’ experience working in a software engineering or planning role for BSS or OSS applications.
    Demonstrated experience working within financial and supplier management processes.

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    Use the link(s) below to apply on company website.  

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  • Engineer – Enterprise Cloud & ISP Systems

    Engineer – Enterprise Cloud & ISP Systems

    Detailed Description 
    Reporting to the Manager – Enterprise Cloud & ISP Systems, the position holder will build a robust enterprise model and standards to support consistent, reliable deployment of Enterprise Cloud and Enterprise ISP Systems assets. The Engineer – Enterprise Cloud & ISP Systems is also expected to be well versed in creating/maintaining/reverse engineering existing Enterprise ISP and Cloud assets/deployments to enable the documentation of current systems and propose optimizations and roadmaps to align with architecture principles. Work with Internal and External Cloud Systems and ISP systems Implementation teams to realize the intended business objectives and value
    Key accountabilities: 

    Managing, Supporting and Operating all Enterprise ISP Systems through the Systems lifecycles 
    Provide a Secure Systems ecosystem by end-to-end service monitoring and optimization of all ISP Systems and Platforms
    Analysis of current state, including reverse engineering existing cloud assets and Service Provider ISP Systems.
    Document & Manage ISP and Cloud Solutions standards, virtual network mapping, data flows and conceptual flows.
    Define & manage how company data will be stored, consumed, integrated, secured and managed across cloud and on-premises implementations.
    Set standards for ISP Systems and Cloud deployments and assets, analyze current state and conceive desired future state.
    Apply architectural and technology concepts to address scalability, security, reliability, maintainability of cloud assets.
    Collaborate with internal and external partners to ensure that technology decisions align with the overall Enterprise Architecture Framework/Roadmap via clear communication and negotiation skills.
    Conduct proof of concepts, drive technology & product selection, support pilot implementations and support enterprise-wide adoption of cloud, technology, processes & toolsets
    Design and optimize cloud strategies for the cost-effective delivery of scalable and reliable systems up to 99.99% uptime SLA.
    Work across a wide range of stakeholders, application subject matter experts, architects, technology and business leaders to harness perspectives, influence & drive consistent cloud practices.
    Build and Deploy Opensource First Platforms

    Qualifications: 

    Degree in Computer Science, Software Engineering, Telecoms, Engineering, Physics or Math or any other relevant qualification.
    Candidate should demonstrate deep and wide knowledge of VMWare, Solarwinds, ELK, Windows Servers, Redhat/Linux, Databases, Email Systems, Containers, VMWare Openstack, Microsoft Azure, Google Cloud, and AWS platforms and Other Public Clouds. Relevant certifications in Azure and/or AWS a huge plus.
    Strong skills in Networking, Cyber Security and SDWAN, 
    Container Platforms and Management and DevSecOps
    Candidate should possess excellent knowledge & skills in cloud design, deployment, management and monitoring as well as migration strategies from on-premise implementations to cloud or Hybrid Solutions.
    Have VMware and OpenStack Cloud based Solutions, designs and Deployment.
    Candidate should have excellent knowledge and understanding of established/emerging cloud management technologies including and not limited to monitoring, profiling, identity management, reporting/analytics, cost optimization.
    The cloud architect must understand the cloud technologies and their use to guide the organization in understanding and adopting them.
    An ideal candidate should possess advanced knowledge of industry best practices in the various aspects of information, technology trends, enterprise operations knowledge and the ability to develop solutions.
    Advanced knowledge of hardware, software, business applications and systems engineering are required.
    Intermediate knowledge and execution of SDLC is required.
    Intermediate knowledge of Information Security awareness is a plus.
    Intermediate knowledge of Cloud data and analytics tools and workflows is a plus.
    Good knowledge of General Project Management Methodology & Tools
    Knowledge of enterprise architecture methodologies and practices a plus.
    Knowledge of Systems, Network automation and practices.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Operational Excellence Analyst

    Operational Excellence Analyst

    Detailed Description
    Reporting to the Manager – Operational Excellence, the position holder will be responsible for reporting on the performance on all the defined operational processes for Technology Departments and driving process compliance through engagements with the respective service owners.
    Key Responsibilities

    Engage the respective service owners to ensure excellence in operations and service delivery.
    Prepare daily, weekly and monthly reports on the various domains as per the defined process categories and KPIs.
    Ensure information is collected from the correct data sources.
    Track compliance action items on BCP, Backup, Version management, SLM, Availability Management and Knowledge Management
    Review and automate reports/dashboards through own initiative or based on user requirements.
    Interact with service owners on initiatives for continuous service improvement.
    Document the Operational Excellence work instructions, policy and processes.
    Design report layouts to achieve simplicity and visualization for the captured requirements.
    Ensure that customer SLA’s exist and are kept up to date.
    Ensure proper SLA’s are configured on the service management suite.
    Report to the various internal customers on technology service delivery.
    Conduct customer satisfaction surveys for the internal customers.

    Qualifications

    Degree in IT or Computer Science or Telecommunications or Technical Related Field;
    With at least 2-3 years’ experience in IT or GSM related role 
    Technical experience in database design, data modeling and data mining using SQL and NoSQL DBs. 
    Experience in Data Analytics
    Experience in SQL, Python scripting and Power BI
    Experience in Process Governance especially using ITIL Framework.
    Agile and Scrum certified.
    Attention to details and analytical thinking.
    Excellent communication, presentation, and interpersonal skills
    Certifications – ITIL Foundation; ITIL Intermediate courses and governance skills are an added advantage.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Acquisition Comms, Engagement & Experience Lead / Marketing Manager

    Acquisition Comms, Engagement & Experience Lead / Marketing Manager

    Job Description
    Reporting to the Category Lead, the position holder will be responsible for design and execution of the overall Aspirers segment strategy, based on customer insights in order to increase the segment revenue and profitability.
    Responsibilities

     Continuously review and monitor segment customer experience, working with the channels team to ensure the right level of care is provided to our customers.
      Proactively influence the design and journeys of new products and digital experiences, to ensure superior user experiences and interface that drive discoverability and usage.
     Support the segment by creating annual/ quarterly segment plans and from the strategic roadmap.
     To lead specific projects within the segment strategy that support new customer acquisitions and grow segment and revenue share with full P & L responsibility.
     Initiate and generate innovative ideas to drive new customer acquisitions along with consumer insights team.
     Lead and execute cross functional delivery projects on segment specific acquisition and engagement projects.
     Support the segment and work with CVM, channels and product team to define BTL/Upselling and retention strategy.
     Design and bring to life GTM activities in line with the segment strategy along with channels and Product teams.
     Provide inputs on pricing and product development based on consumer insights to P&S team.
     Review and shape the communication strategies and plans working closely with Brand team, media agencies and advertising agencies to ensure that all ATL & BTL communication is in line with segment positioning and strategy.
    Ensure the targets provided for the segment are tracked and comes up with initiatives to ensure performance-based activities. Responsible for the target outcomes.
    Accountable for growth in revenues (i.e., customer numbers, ARPU and ADOU) etc
    Monitor the performance of the Aspirers portfolio and drive commercial actions to meet or outperform budget target.

    Qualifications
    Must have technical / professional qualifications:

    Bachelor’s Degree in a marketing or commercial discipline from a recognized university
    Experience of 5 years in a high result-oriented organization in a commercial setting driving growth through products and innovation or product brand management.
    Understanding of GSM and related Telecom Technologies and Platforms.
    Knowledge of principles and methods for showcasing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    Requisite experience in a technology, FMCG and Media field is an added advantage
    Certification in Marketing (CIM, MSK certifications, digital marketing certifications e.g. Google, Meta or any other recognized certification) is a key added advantage.
    Ability to project manage cross functional teams to common delivery.
    Problem solving and decision-making skills with customer first focus.
    Excellent written and verbal communication skills coupled with good listening and critical reasoning skills.
    Team player with excellent influencing skills and high level of initiative and self-drive.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Backend Microservices Developer CRM Software Engineer

    Backend Microservices Developer CRM Software Engineer

    JOB DESCRIPTION
    Reporting to the Software Engineering Lead – Backend Development, the job holder will run with day-to-day standardized microservice development to ensure smooth and efficient service delivery that meets the expectations of the business.
    Application development duties include but not limited to specification, design, development, validation, documentation, and evolution of the new and current service applications; performance management; ensuring integrity of the web services; maintenance and fault management.
    RESPONSIBILITIES

    Writing and analyzing code for portions of a project/projects.
    Inspect and test code.
    Helping engineers fix and solve complex problems.
    Work with stakeholders, product owners and technical leads to keep projects on track.
    Provide guidance and mentorship to entry level and mid-level software engineers. 
    Influence and guide on DevSecOps best practices within Safaricom Engineering framework and practices.
    Development of microservices. It would be good to have understanding of Java or C#. Java with SpringBoot Framework experience is preferred.
    Influence and guide the team in making critical architectural, design and programming decisions.
    Evangelize software engineering best practices across the team using Safaricom Engineering values.
    Design, test and rollout of running software services.
    Run and enforce code reviews among the team.

    QUALIFICATIONS

    BSc. Computer Science/Software Engineering/IT.
    5+ years’ experience in software development in a busy IT environment.
    Experience in Agile Development/software life-cycle development (SDLC).
    Strong programming and technical skills. Extensive programming experience using Java(SpringBoot Framework), C# 
    Strong problem-solving skills leveraging on data structures and algorithms.
    Passion for people and building collaborative teams.
    Extensive experience with databases – relational data model, Stored Procedures, PL/SQL development, Messaging / Streaming, RDBMS, NoSql Databases and InMemory Databases.
    Solid understanding of web services/technologies – REST/JSON, WSDL, XML, XSD;
    Hands on experience with microservices – Ability to design, develop and implement scalable, elastic microservice based platforms based on java. Spring boot framework is preferred.
    Solid understanding of Cloud Services, Serverless architecture and knowledge of AWS, Azure and GCP.
    Experience developing solutions using agile, DevSecOps, and CI/CD automation tools such as jenkins, JMeter, Git, Stash, SonarQube, GitOps etc
    Experience using code versioning & collaboration tools such as Gitlab or Github.
    Experience in application security technologies (e.g. SSL)

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    Use the link(s) below to apply on company website.  

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  • Process Automation Engineer

    Process Automation Engineer

    Brief Description
    Reporting to the Automation Engineering Lead, the position holder will join a dynamic Process Automation Team, playing a pivotal role in driving our company-wide digitization agenda. You will be instrumental in developing and implementing intelligent automation solutions, workflow automation, and digital transformation initiatives. Your expertise will enable significant efficiency gains, cost savings, and process enhancements, thereby elevating our digital capabilities across the organization. As a member of Safaricom’s Engineering team, you will uphold high standards, embrace challenges, and consistently act with integrity while contributing to the company’s technical direction and long-term decision-making.
    RESPONSIBILITIES
    uphold high standards, embrace challenges, and consistently act with integrity while contributing to the company’s technical direction and long-term decision-making.
    Key Responsibilities

    Write high-quality, maintainable, and well-tested code that adheres to best practices and industry standards.
    Design, develop, and deploy scalable full-stack solutions for automation and digitization projects.
    Conduct readiness assessments for process automation with high-level benefit analysis.
    Implement and manage intelligent automation using UiPath for RPA.
    Develop and maintain portals using React, Java Spring Boot, and Python for scripting and automation tasks.
    Orchestrate complex workflows with tools such as a Temporal.
    Create low-code/no-code solutions using Corteza and Power Platform.
    Ensure seamless deployment and monitoring of applications on AWS and OpenShift.
    Apply Agile methodologies, including Kanban and Scrum, to manage project timelines and deliverables.
    Optimize and manage databases using MySQL and PostgreSQL.
    Continuously identify opportunities for process simplification and reengineering to improve efficiency and reduce costs.
    Foster a collaborative and innovative team environment, working alongside other engineers.
    Coordinate and facilitate workshops with business stakeholders to understand and create end[1]to-end process flows.
    Develop and implement communication and change management plans to prepare the business for transitions.
    Establish credibility with key stakeholders and customers by understanding business needs and articulating clear vision, approach, assessment results, and execution strategies.
    Continuously enhance skills and competencies through internal and external training opportunities and stretch assignments.

    Qualifications

    Bachelor’s or master’s degree in computer science, engineering, or a related field.
    3+ years of experience in full-stack development, with a strong background in both front-end and back-end technologies.
    Proficiency in React, Java Spring Boot, and Python.
    Some experience with Robotic Process Automation (RPA) and low-code/no-code platforms like Corteza and Power Platform.
    Solid understanding of cloud platforms, particularly AWS, and containerization with OpenShift.
    Strong knowledge of Agile methodologies, specifically Kanban and Scrum.
    Proficiency in relational databases like MySQL and PostgreSQL.
    Extensive experience in building APIs and services, particularly in Java and with Microservices architecture.
    Experience with unit and integration tests.
    Comfortable working with cloud-native platforms and systems that support global users at scale.
    Excellent problem-solving skills and the ability to work independently and collaboratively in a fast-paced environment.
    Strong communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
    Demonstrated bias for action, proactive in identifying and resolving issues.
    Strong understanding of Linux operating systems and environments.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Senior IT Solutions Architect

    Senior IT Solutions Architect

    JOB DESCRIPTION
    Reporting to the Solution Architect Area Chapter Lead, the position holder will be the liaison between business system users and the technical team in as far as building automated business solutions is concerned. The role holder will also be responsible for gathering, detailing, and documenting business requirements into solution designs for business users and technical developers. Propose ways in which the existing processes and systems can be used or changed to meet new business requirements as well as identify internal systems integrations needed to meet business requirements. They must have significant business knowledge and have one or more areas of technical expertise in software development, solution architecture and/or enterprise architecture. They are viewed as a solution expert and provide knowledge/counsel to software engineers.
    RESPONSIBILITIES

    Develop new user-facing features
    Carry out full business requirements discovery that includes interviewing relevant stakeholders and end users i.e., requirements elicitation
    Collect, classify, analyze and document business requirements as per set standards.
    Create solution designs to meet business requirements by exploiting the functionality available in IT systems already in Safaricom, or by filling missing gaps with appropriate new systems, in accordance with enterprise architecture.
    Lead a project team composed of designers and developers to drive the business needs and expectations by ensuring business intent is understood and delivered by IT.
    Ensure best practices are adhered to such as reusability, monitoring, performance, security etc.
    Collaboratively oversee the development of solutions as per agreed architecture, evolving them throughout the delivery in the face of changing requirements and feedback from the team.
    Collaboratively develop test-driven business requirements and functional specifications with business, technical, and testing team members.
    Participate in technical/functional evaluation of bids for new systems.
    Ensure sensible consensus is reached for all requirements/specifications and help business, IT, and test leads to have the same mutual understanding thereof.
    Liaise with other sections/departments in the delivery of services and projects as well as maintain good working relations between the Squad & Tribe team and all stakeholders.
    Provide support to the Business Unit by assisting in the development/reviewing/translating of User Requirement Specifications into a baseline BRD (Business Requirements Document) and building design documents.
    Promote proper release planning, guaranteeing adherence to business needs, change management governance and priorities.
    Follow a prioritization process that is transparent and understandable for all parties involved.
    Participate in innovation to improve delivered products and services and to explore new technologies and their applications to the enterprise space.

    QUALIFICATIONS

    “hands-on software architect” capable of sharing software development experience with the rest of the team, which in turn helps them better understand how the architecture is viewed from a development perspective.
    Expert-level development in at least 1 language such as Java, Python, NodeJs, GO or .NET.
    Mastery of at least one Web Framework and for their language of choice
    Deep knowledge and use of fundamental database concepts
    Ability to run user requirement workshops and capture complex business requirements across multiple domains.
    Strong business acumen and leadership mindset with ability to communicate and influence others.
    Has analytical skills to picture an end-to-end solution derived from a design document
    Ability to drive initiatives without any formal authority in an ambiguous environment
    Exposure to multiple, diverse technologies and processing environment
    Certification in Solution Architecture, TOGAF and Certification in Public Clouds will be an added advantage
    Prior experience in ecommerce platform development will be an added advantage
    Prior experience in Agile ways of working will be an added advantage

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Forensics Specialist

    Forensics Specialist

    JOB DESCRIPTION

    Reporting to the Chapter Lead, Fraud Investigations , the role holder is responsible for carrying out Fraud Investigations, Fraud Risk assessments, Complex data analysis, Systems Forensic acquisitions & analysis, Professional report writing, expert witness in court, respond to fraud related court cases filed against safaricom and manage customer fraud related escalations.

    RESPONSIBILITIES
    Risk Analysis, and Audit 

    Proactively conduct Fraud Reviews in critical or high fraud risk areas across the business.
    Able to develop workflows for new and existing data.
    Highly proficient in data analysis using multiple toolsets.
    Can set and review acceptable risk thresholds in partnership with business
    Identifies and assesses risk within business projects and proposed change to processes and systems and understand the resource costs to address potential risks
    Evaluates existing controls and implements improvements that reduce residual risk 

    Forensic reviews and Investigations

    Able to Lead/undertake fraud investigations of cases assigned.
    Able to generate and report insights arising out of investigations.
    Able to prepare and respond to fraud cases filed against Safaricom in court.
    Can represent Safaricom before court on fraud related matters.
    Propose recommendations to improve control weaknesses identified during investigations.
    Follow up on implementation of Fraud investigations controls recoemmendation.
    Up to date on latest forensics trends and certifications
    Can apply Criminal law, Penal code, Kenya Information and Communications ACT & The Computer Misuse and Cybercrimes ACT during investigations to prepare proper evidence files that can be used for litigation process
    Posses fraud management certification like CFE and can use the principles to carry out complex investigations
    Able to manage and strengthen bonds with Law Enforcement Agencies, Criminal/Civil Justice system, Prosecutions agency and other Industry & non-industry players to enhance co-operation on mutually beneficial information, fraud investigations, asset tracing & recovery etc.
    Able to maintain a close working relationship between Legal and regulatory departments.
    Manage a robust and risk-based intelligence-gathering network in all areas of business.
    Able to conduct digital Forensic acquisition and analysis investigations.

    Data analytics and Mining

    Proficient in data mining using multiple toolsets from different platforms including big data and cloud.
    Ability to do broad analytics using a variety of analytical tools across multiple environments
    Can define short term analytical roadmap for emerging fraud trends.
    Ability to track RCA for complex frauds to failure point using analytics
    Ability to setup multi-source rules smart rules and insights 
    Ability to create probe rules for future emerging risks
    Ability to lead squads

    Automation, reporting and tooling

    Understanding of fraud risk landscape for GSM/MPESA frauds.
    Can identify opportunities in collaboration with Stakeholders to minimize manual handshakes of data and reports
    Engagement with Data science and big data teams to solve complex fraud investigations.
    Defines Reporting Automation Roadmap aligned with stakeholders.
    Consistently delivers high quality self-service & automated solutions
    Ability to design performance metrics for automated controls
    Ability to quickly and efficiently identify performance gaps in automated controls and implement fixes
    Internationally recognized certification in Software Development
    Can develop complex smart rules to automate fraud controls
    Can develop AI/ML models for automated investigations

    QUALIFICATIONS

    Bachelor’s degree in a Business or Computing related discipline.
    Certification in a fraud related discipline, in particular a Certified Fraud Examiner (CFE).
    Certification in Digital forensics.
    5 years experience in Data analysis.
    Atleast years of proven hands on fraud management experience in M-PESA systems environment and knowledge of GSM network, infrastructure and ecosystem.
    Good knowledge of GSM network business models and processes;
    A conceptual thinker able to work independently, with ability to wade through data and arrive at conclusions
    Good communication skills – written and verbal – to succinctly present findings and communicate with a variety business partners;

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Revenue Management CCS & Billing Planning and Evolution Engineer Acquire to Retire Analyst – Fixed Assets

    Revenue Management CCS & Billing Planning and Evolution Engineer Acquire to Retire Analyst – Fixed Assets

    JOB DESCRIPTION
    Reporting to the CCS (Convergent Charging Solution) Planning and Evolution Lead- Revenue Management, the position holder will work with the Revenue management; CBS planning and evolution team to design, configure and deploy upgrade/new solutions. He/ She will be expected to guarantee quality through proper configurations, systems integration testing, user acceptance testing and advice on improvements on customer experience and journey. 
    RESPONSIBILITIES
    Overall, the Planning engineer will be charged with:

    Evolution of the Converged Charging platform in line with industry trends. 
    Platform setup across both infrastructure, database and applications for the charging platform.
    System integration to Northbound and Southbound interfacing Network elements e.g  CRM, ERP, GSM core network, SMSC
    Carry out solution development cycles tasks such upgrades on the Convergent charging platform 
    Documentation on system processes and flows 
    Reviews and contribute to the test cases, based on the services in scope. 
    Execution of SITs and supporting the UATS of new products & services
    Ensuring quality and accuracy and that all customer related issues have been addressed.
    Deep understanding of customer operations. 
    Passion to work with the team members
    Automation of processes.

    QUALIFICATIONS

    A degree in IT, computer science, Telecommunication or Electrical Engineering
    3 years working as an engineer in a telecommunications environment (vendor or operator)
    Strong Linux/Unix skills, Strong database skills and Strong analytical and problem-solving abilities.
    Excellent verbal and written communication skills.
    Team player.
    Organized and detail oriented.
    Experience of Huawei Convergent Billing System (CBS) will be an added advantage
    Knowledge of GSM technologies
    Knowledge of Machine learning, Robotic Process Automation and Cloud technologies will be an added advantage.

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    Use the link(s) below to apply on company website.  

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  • Senior Manager/ Lead- Marketing Capability & Excellence Specialist – Merchant Onboarding M-Pesa Africa – Software Architect M-Pesa Africa – Senior Regulatory & Public Policy Manager

    Senior Manager/ Lead- Marketing Capability & Excellence Specialist – Merchant Onboarding M-Pesa Africa – Software Architect M-Pesa Africa – Senior Regulatory & Public Policy Manager

    JOB DESCRIPTION
    Reporting to the Brand Director , The role holder will be responsible for developing and implementing strategies to enhance our marketing capabilities across the organization. He/She will play a key role in driving marketing excellence, ensuring we have the best practices, tools, and talent in place to achieve our ambitious goals.
    About the role:
    This role targets an induvial with deep marketing and Brand Building experience with executional excellence across Markets and regions with a strong focus on best practice. This position serves as the voice that guides, oversees, and leads marketing excellence identifying operational efficiencies and potential barriers whilst establishing Safaricom Brand Function as Africa’s best in class Tech Marketing team.
    This role presents a unique opportunity to shape the evolution of marketing capability through the Safaricom Way of Marketing program in order to grow brand love through a digital-first, insights-led approach, within the Brand Center of Excellence (COE). The role holder brings to life  marketing excellence 
    The role requires a strong cross-functional collaborator and coach who can partner effectively with teams across various disciplines across Safaricom
    RESPONSIBILITIES
    Below are the key skills and competencies required to be successful in this role:

    A broad knowledge of Marketing experience supported by an indepth understanding of executional excellence and best practice 
    Understanding and knowledge of how machine learning ,artificial intelligence  and experiential tech can be applied to enhance our marketing capabilities across the organization
    Experience in driving brand campaign budget and performance management, and understanding of commercial drivers, data analysis  to drive performance.
    Insight generation & application,  Strategic and creative problem-solver and collaborator
    A strong understanding of brand storytelling and Brand PR with Excellent written and verbal presentation skills.
    Digital Marketing  & Marketing Technology (Martech) understanding,  including but not limited to) AI/Machine learning, Data & analytics
    Experience managing partners and complex projects for flawless  campaign execution 
    Ability to effectively influence cross-functional stakeholders and external partners.

    Responsibilities:

    In charge of marketing practice codification developing clear growth drivers to ensure longevity of campaigns
    Drives the marketing annual planning cycle 
    Drives the best in class marketing capability 
    Drives focus on audit governance across all marketing organizations in Safaricom 
    Streamlines ways of marketing across the marketing organization in Safaricom 
    Driving disruptive, innovative and digital first marketing execution
    Implementing and Leading the Marketing hub- one stop shop for Safaricom Marketers 
    Implementing the Safaricom Marketing code 
    Lead the development and implementation of a comprehensive marketing capability framework, encompassing areas such as marketing technology, data analytics, marketing measurement, and talent development.
    Partner with marketing teams across the business to identify capability gaps and opportunities for improvement.
    Develop and deliver training programs to equip marketing teams with the latest skills and knowledge.
    Benchmark marketing practices against industry leaders and identify best-in-class approaches.
    Implement marketing automation and data analytics tools to improve marketing effectiveness and efficiency.
    Develop and maintain strong relationships with key stakeholders across the organization.
    Stay abreast of the latest marketing trends and technologies, and advise on their potential application within Safaricom.
    Implement marketing measurement & evaluation processes to track campaign performance and inform strategic decision-making.
    Manage the in-house creative studio, Safaricom Studio, ensuring the timely delivery of high-quality marketing assets that align with the overall brand strategy 

    QUALIFICATIONS

    Bachelor’s degree in Marketing, Business Administration, or a related field.
    Minimum 7-10 years of experience in a marketing leadership role.
    Proven track record of developing and implementing successful marketing capability programs.
    Strong understanding of marketing best practices, marketing technology, and data analytics.
    Excellent communication, presentation, and interpersonal skills.
    Ability to build strong relationships and influence stakeholders at all levels.
    Passion for innovation and a continuous improvement mindset

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    Use the link(s) below to apply on company website.  

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