Jobs Kenya

Company Address: Address Safaricom Limited P.O Box 66827, 00800 Nairobi

  • Senior Manager Product- Fixed Broadband Product Manager, Financial Products

    Senior Manager Product- Fixed Broadband Product Manager, Financial Products

    Job Description

    Reporting to the Tribe Lead/ HOD – Fixed Broadband, the role purpose is. 

    To manage the Fixed activities in the Commercial Division through effective management of the product roadmap and lifecycle, sales processes, demand monitoring, planning and on time and within budget. 
    Responsible for preparation and guided execution of the Fixed strategy in coordination and consultation with relevant functions.
    Lead in building and managing Fixed Broadband roadmap based on business vision and strategy to support sales & customer experience.
    Collaborate with stakeholders to define and clearly communicate Fixed Broadband vision and strategy.
    Define the Vision so that the different squads clearly visualize the expected outcome by the user and manage the platform backlog
    Responsible of the overall leadership for Fixed Broadband Product development, commercialization and rationalization.
    Engage Product Owners, Tribe Leads, and Tech Area to allocate Chapter members and ensure Squads have proper technical resourcing and functional expertise to deliver on tribe mission. 
    Partnering with local and global partners to drive integrated propositions for home customers
    Drive the adoption and implementation of Agile best practices and ceremonies within the squad
    Serve as a “player-coach,” spending part of your time embedded in a Squad yourself. You will work as a Squad Member in your domain of expertise, helping to advance the work and using your experience to maximize Squad performance

    Responsibilities

    Core competencies, knowledge and experience:

    Business Know-how

    Uses data and research to make decisions that are competitively and financially robust.
    Balances current and future needs. 
    Thinks and acts like an owner of the business. 
    Acts in line with legal, regulatory, professional and ethical standards.

    Project and Programme Management

    Defines scope and deliverables in terms of time, cost, quality and business benefit 
    Schedules activity and identifies resource needs, dependencies and synergies   
    Evaluates progress, mitigates risks and addresses issues

    Products, Services and Technology Knowledge

    Explains the functionality and benefits of our products and services in simple terms that excite and engage the Customer
    Matches our products and services to our Customers’ needs
    Explains the value of Safaricom solutions compared to our competitors
    Fixes problems to maintain service

    Solution Selling

    Wins and retains Customers by identifying their needs or business challenges, and matching them to Safaricom products and services 
    Identifies opportunities to win more business by up-selling and cross-selling 

    Negotiation

    Responds positively and professionally to objections, and addresses the Customer’s needs to successfully close the sale 
    Uses a range of techniques and approaches to make agreements that add value for Safaricom and our Customers 
    Understands customers’ commercial drivers and leverages them in negotiations 
    Applies commercial acumen to maintain a healthy profit margin

    Key accountabilities and decision ownership: 

    Achieve revenue targets through dealer network and retail outlets
    Ascertain customer insight through research to advice on fixed connectivity demand and appropriately plan when required.
    Define and agree the fixed products and service implementation scope with the user functions and translate this into services requirements for the various portfolios.
    Development of the Safaricom Fixed connectivity portfolio in line with the business strategic direction.
    Support negotiations with third parties and partners to in line with the defined roadmap against business requirements.
    Build relationships with partners to increase capability of influencing decision such as product expansion and reach
    Ensure highest level of integrity through reinforcing high ethical and compliance standards in the Fixed Broadband products and services processes.
    Report on the fixed portfolio
    Responsible for pricing of fixed prepositions 

    Qualifications

    Must have technical / professional qualifications: 

    Degree in a Marketing, IT, Technology or Business-related field.
    Proven 6 years experience in product marketing or product development, preferably in a cross-functional set up.
    Good knowledge of mobile voice, data services or Home products and services
    Highly results and performance oriented
    Excellent communication skills
    Strong presentation skills
    Excellent team player with good Leadership/mentoring/management skills.
    Developing external partnerships and strategic alliances
    Excellent Negotiation/Influencing and Presentation skills

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    Use the link(s) below to apply on company website.  

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  • Financial Systems Software Development and Systems Engineering Category Sourcing Specialist – Corporate & Commercial Services Manager: Competition Business Development Account Associate

    Financial Systems Software Development and Systems Engineering Category Sourcing Specialist – Corporate & Commercial Services Manager: Competition Business Development Account Associate

    Brief Description

    Reporting to the Development Lead Fintech – Financial Services IT, the role holder responsibilities will include financial services system development, support, capacity planning and technology evolution to attain a service availability of 99.999%.

    Key Responsibilities

    Software development for new financial solutions as per the approved solutions designs.
    Participate in design for new solutions.
    Software testing to meet both functional and non-functional requirements (monitoring, performance testing etc.)
    Document and maintain software functionality and document released software. 
    Troubleshooting, debugging, upgrading and optimization of existing systems. 
    Recommend and execute improvements to existing systems.
    Internal Process Improvement in accordance with Software development standards.
    Participate in code reviews.
    Release and change management
    Contributing towards innovative initiatives. 
    Undertake necessary measures to increase the quality of delivery and ensure zero major defects.
    Development of microservices using java and spring framework.
    Use CI/CD to automate deployments.
    Deliver projects on time as agreed upon by the various stakeholders.
    Making use of agile and scrum frameworks in project delivery while making use of tools like Jira, Confluence etc.
    Development of automated tests for functional, performance, and security testing using test-driven development.
    Evaluation of new and existing financial systems infrastructure.
    Planning & design for new financial solutions.
    Platform capacity planning
    Financial solutions technology evolution to attain 99.999% service availability.
    Implementation and integration of new hardware/software.
    Optimization of existing systems.
    Internal Process Improvement in accordance with ITIL and Agile standards.

    Qualifications 

    Degree in one of the following: Computer Science, Telecommunications; Electronic Engineering; IT (Computing) – Operating systems, databases, system development
    2 years of work experience as an engineer in Financial Technology or a telecommunications environment.
    Knowledge and experience on coding languages (e.g., Java, Python, JavaScript) and frameworks/systems (e.g., Spring framework, AngularJS, React, Git, Apache camel, Node Js and GraphQL.)
    Experience and Strong understanding of both JSON and SOAP
    Experience in securing APIs using Oauth2, SAML etc.
    Knowledge in Agile methodology. Certification in Scrum fundamentals is an added advantage.
    Knowledge in DevSecOps, CI/CD and version control (Git)
    Good understanding of writing unit tests.
    Experience working with relational and non-relational databases i.e., Oracle, MySQL, Mongo DB, Cassandra
    Experience in mobile money systems. 
    Knowledge in cloud technologies (AWS, Microsoft Azure, Huawei or GCP).
    Knowledge in container orchestration technologies (Kubernetes, openshift container platform etc.)
    Proven Analytical & problem-solving skills.
    Good presentation skills required.
    Good public relations, communication & interpersonal.

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  • Category Sourcing Specialist, Technology

    Category Sourcing Specialist, Technology

    Job Description

    We are pleased to announce a vacancy for the Category Sourcing Specialist position within the Supply Chain Department under the Finance Division.
     
    Reporting to the Category Sourcing Custer Lead, the role holder will create and implement sourcing strategies and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Safaricom. The role holder will also be responsible for the development of mechanisms and metrics to hold suppliers accountable for performance and delivery. They will drive results through Life Cycle management of the signed contracts and demonstrate delivery of the overall network category and business efficiency objective. The purpose of the role is to add value to the organization by effectively managing the procurement cycle and driving successful business outcome through the application of Category and Contract management. 

    Responsibilities

    Strategic interface between Business Units and Supply Chain /Primary contact Person for sourcing requirements.
    Lead and support sourcing projects for the Technology networks categories; from requirement gathering to contracting,
    Develop the category in line with the Technology Strategy and under the supervision of the Technology Sourcing Lead
    Maintain knowledge database of supplier’s markets, sub-categories, capabilities, technology, cost analysis and key performance indicators within the category.
    Champion value delivery initiatives in the category including cost reduction in line with efficiency programs.
    Develop, Implement and Maintain procurement Plans for the category.
    Lead and support sourcing activities, launch Request for Proposal, e-auction, and others.
    Negotiate and facilitate implementation of long-term agreements and / or partnerships within the category.
    Enforce supplier Payment Terms that are, cost favorable to the company and guided per policy.
    Perform contract analysis, risk evaluation and cost analysis and subsequent contract review to support efficiency programs.
    Develop and fully implement supplier catalogues/pricelists within the ERP system.
    Monitor the Supplier performance and drive correction action where required.
    Deliver categories reports & ad-hoc analysis and presentations.
    Work in an Agile way being part of cross-category and cross-functional projects.
    Contribute to the development of the Supply Chain policies, process and procedures in the periodical reviews as well as ensure compliance.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Machine Learning (ML) Engineer

    Machine Learning (ML) Engineer

    Responsibilities

    Collaborate with data scientists and software engineers to design and implement machine learning workflows.
    Take offline models data scientists build and turn them into a real machine learning production system.
    Develop and deploy scalable custom tools and services that can handle machine learning training and inference
    Apply software engineering best practices to machine learning such as CI/CD, versioning and Containerization
    Develop machine learning algorithms and libraries for problem solving and AI operations. 
    Research and provide input on design approach, performance and base functionality improvements for various software applications. 
    Stay up to date with the latest developments in machine learning and cloud computing technologies.

    Qualifications 

    BS or MS in computer science or equivalent practical experience 
    At least 2-3 years of coding experience in a non-university setting. 
    Proven experience in Object Oriented development
    Experience in deploying and managing Machine Learning models at scale
    Experience with MLOps platforms such as Kubeflow, MLFlow, Sagemaker etc.
    Familiarity with DevOps practices and tools such as Kubernetes, Docker, Jenkins, Git.
    Proficient understanding of distributed computing principles 
    Experience with NoSQL databases, such as HBase, Cassandra, MongoDB
    Demonstrated proficiency with data structures, algorithms, distributed computing, and ETL systems. 
    Good knowledge of and experience with big data frameworks such as Apache Hive, Spark
    Strong understanding of machine learning concepts and frameworks, including TensorFlow, PyTorch, Scikit-learn, Kedro etc.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • M-Pesa Africa – Solution Engineer

    M-Pesa Africa – Solution Engineer

    Responsibilities

    Develop and maintain server-side components using Java, NodeJS etc;
    Design and implement data storage solutions, such as databases (RDBMS, NOSQL), to ensure scalability and performance;
    Write and maintain Bash scripts for automating repetitive tasks and system administration;
    Build reusable code and libraries for future use;
    Implement automation technologies and tools for continuous integration (CI) and continuous deployment (CD) processes;
    Design and implement monitoring and alerting systems for proactive issue identification and resolution;
    Optimize the application for maximum speed and scalability;
    Collaborate with front-end developers to integrate user-facing elements with server-side logic;
    Implement security and data protection measures;
    Assess and prioritize feature requests and bug fixes;
    Perform unit and integration testing before deployment;
    Troubleshoot and debug issues;
    Stay up to date with emerging technologies and industry trends;
    Utilize Linux operating systems for server setup, configuration, and maintenance;
    Collaborating with Solution Architects to ensure discrete solutions created by ARTs (Agile Release Trains) and Suppliers fit into and support the larger capabilities of the overall solution;
    Collaborate with Operations to ensure systems adhere to availability SLAs (Service Level Agreements);
    Participate in backlog refinement and prioritization sessions;
    Define enabler capabilities and NFRs;
    Participate in regular Art Sync sessions to ensure consistency in emerging designs and managing trade-offs across all ARTs and Shared Service teams.

    Qualifications

    Bachelor’s degree in computer science, Engineering, or a related field;
    5+ years of technical experience;
    Proven experience as a Backend Developer or similar role;
    Strong proficiency in backend development languages such as Node.js, Python, Java, etc;
    Experience with server-side frameworks such as Spring Boot, etc;
    Familiarity with databases (SQL and NoSQL), including MySQL, PostgreSQL, MongoDB, etc;
    Knowledge of RESTful APIs and experience in building and consuming them;
    Understanding of front-end technologies, such as HTML5, CSS3, and JavaScript;
    Experience with version control systems (e.g., Git);
    Domain experience in Financial Services and Financial technologies will be an added advantage;
    Strong business acumen and leadership mindset with the ability to communicate and influence others;
    Has demonstrable knowledge and experience in both Agile and Waterfall methodologies.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Software Developer in Test Specialist – Enterprise Services Optimization

    Software Developer in Test Specialist – Enterprise Services Optimization

    Brief Description

    Reporting to the Lead SDET  Channels & Core IT the position holder will oversee and perform Automated testing on all applications from the earliest opportunity and with precision before any application is deployed to production.  Communicating all test issues effectively to the QA manager. Managing the daily workload of a Tester and giving direction on projects. Participate in the test automation tool selection and adoption process; Develop and execute automated test suites using COTS and custom tools; Integrate test suites into the test management system and custom test harnessed.

    Key Responsibilities

    Technical:

    Produce & manage level test plans, estimate effort and resource test plans
    Monitor changes to scope during the development cycle and re-evaluate plans and resource accordingly
    Manage expectations of when testing activities will be complete mitigating risks to key milestones
    Liaise with the relevant departments to ensure key infrastructure (environments, interfaces & access) is set-up to enable all required testing activities
    Manage the UAT process by supporting clients to establish key scenarios to test their business processes to maximize benefit of the UAT process ensuring full acceptance and integration of the software solution
    Assign work to QA Engineers and manage successful completion of work to set deadlines
    Manage processes and procedures locally within the test team and with external teams across the SDLC to drive and implement improvements to optimize efficiency and first-time pass rate
    Measure, develop and optimize quality of team outputs and performance.
    Build test scripts from various sources including functional specifications, technical specifications and sessions with developers and designers
    Review requirements, specifications, user documentation, help files, and other project documentation to assure quality of the products and tests to be developed; i.e., perform manual static testing.
    Select and develop appropriate test automation tools, applying the latest techniques in test automation; e.g., data-driven testing.
    Use risk-driven techniques to develop, maintain, and execute automated test suites for various Software Cafeteria products; i.e., perform automated dynamic testing.
    Execute automated tests and validate the results.
    Work with the Development team to capture and reuse automated Unit Test Cases, Test Stubs and Drivers, and other Development test objects.
    Work with the Development team to create and maintain an automated nightly build verification (“smoke”) test.
    Ensure proper version control and configuration management of all test objects developed and test environments used.
    To facilitate in-house performance testing ensuring that all key infrastructure, data requirements are met as well as establishing the best tools for the job
    Identify key components of the system that are suitable for automation and implement approach to deliver benefits through automation
    Experience with Continuous Integration tool (e.g. Jenkins) Experience with GitLab to implement for the 

    Results Tracking and Reporting:

    Monitor defects raised by the team and challenge their prioritization supporting to resolution.
    Manage all issues that impact on the team’s ability to complete testing activities on schedule
    Create and maintain manual test repositories and regression test packs with a view of constant optimization to improve test estimates
    Create, maintain and manage test related documentation C
    Provide the QA Manager with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies.
    Assist the QA Manager in preparing test plans, budgets, and schedules.
    Take responsibility to ensure all solutions delivered meet the highest quality standards.

    Qualifications:

    At least 3 – 5 years of automated testing experience (Must demonstrate)
    Qualified to ISEB/ISTQB Foundation Level or better.
    You’ve got a working knowledge of Docker.
    You’re interested in growing your knowledge and skills in Test Environment Provisioning and Configuring using technologies like Terraform, Ansible, Kubernetes, GCP, or AWS.
    You have experience with Continuous Integration systems (e.g., Jenkins, Travis, GitLab, CircleCI etc).
    Experience in one or more of the following programming languages and tools: Python, Selenium, Java, XML, SQL, JavaScript.
    Degree in Computer Science or any other relevant (Priority given to skills over degree major)
    Exceptional Communication skills.
    Demonstrate excellent documentation skills and an aptitude to clearly communicate findings and results.
    Ability to effectively prioritize and deliver work in a high-pressure environment.
    Show full commitment to continuous improvement of processes and deliverables.
    Demonstrate a high degree of literacy, numeracy, and accuracy
    Possess good problem-solving skills
    Proactive, highly motivated, and a strong team player with a positive attitude
    Experience with REST API testing tools such as Postman, SOAP UI, and, or Swagger

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    Use the link(s) below to apply on company website.  

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  • Mpesa Api Engineer

    Mpesa Api Engineer

    Key Responsibilities:

    Development of API’s consumed by various channels.
    Development of microservices using Java, spring boot and spring boot security.
    Use CI/CD to automate deployments.
    Deliver projects on time as agreed upon by the various stakeholders.
    Design, maintain and support Apigee infrastructure.
    Document and coordinate efforts to secure application resiliency prior to business continuity event.
    Participate in design, development, testing and implementation of new products, services and functionalities. 
    Making use of agile and scrum frameworks in project delivery while making use of tools like Jira, Confluence etc.
    Provide support during service deployments and when on-call.
    Participate in audit activities, review and provide data to auditors.
    Development of automated tests for functional, performance, and security testing using test-driven development methodology.
    Support capacity planning initiatives and provide application information to capacity planning teams.
    Customize alerting tools based on application specific thresholds.

    Qualifications:

    A bachelor’s degree in information technology, Computer Science, Telecommunications or Electronic Engineering. 
    At least 2-year work experience in software development.
    At least 1-year work experience in API management e.g., Apigee, MuleSoft, Kong etc.
    Strong understanding of both JSON, SOAP and development on swagger UI using open API’s
    Experience in securing APIs using Oauth2, SAML etc.
    Experience in Java, spring boot reactive and bash scripting
    In-depth knowledge of ReactJS
    Experience working with relational and non-relational databases i.e., Oracle, Postgres, Mongo DB, Cassandra
    Experience in developing solutions using agile methodology, DevOps and CI/CD tools e.g., Jenkins, SonarQube, Gitlab.
    Strong understanding of end-to-end API and microservices architecture
    Experience in automation tools e.g., ansible.
    Good presentation skills

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Senior Cloud Infrastructure Planning Engineer

    Senior Cloud Infrastructure Planning Engineer

    Job Description

    Reporting to the Manager – Infrastructure & Capacity Planning the role holder will be responsible for designing, implementing, and managing our hybrid cloud infrastructure using automation tools. The ideal candidate will have experience with VMware, OpenShift, and public cloud platforms (AWS, Azure, GCP), as well as expertise in compute and storage solutions including Dell, CISCO,Huawei, UNITY, PowerMax, OceanStor, Dorado and SDN. Proficiency in automation tools like Ansible, Chef, and Terraform, alongside a strong background in Linux and open-source technologies.

    Responsibilities

    Cloud Infrastructure Design & Implementation:

    Design, deploy, and manage hybrid cloud infrastructure environments.
    Implement solutions using VMware, OpenShift, and public cloud platforms (AWS, Azure, GCP).
    Integrate and manage compute resources from Dell, Huawei and CISCO.
    Deploy and maintain storage solutions including UNITY, PowerMax, OceanStor.

    Automation & Infrastructure as Code (IaC):

    Utilize automation tools such as Ansible and Chef for configuration management and automation of cloud infrastructure tasks.
    Develop and manage Infrastructure as Code (IaC) using Terraform and other relevant tools.
    Automate the provisioning, configuration, and management of cloud resources to improve efficiency and consistency.

    Performance Monitoring & Optimization:

    Monitor cloud infrastructure performance and ensure high availability.
    Optimize cloud resources to improve efficiency and reduce costs.
    Implement and manage SDN solutions for network optimization.

    Configuration & Management:

    Configure and manage virtualized environments and container orchestration platforms.
    Ensure proper configuration and management of storage systems.
    Administer and troubleshoot Linux-based systems and open-source technologies.

    Security & Compliance:

    Implement security best practices for cloud and on-premises environments.
    Ensure compliance with relevant regulations and standards.

    Documentation & Reporting:

    Create and maintain documentation for cloud infrastructure architecture, configurations, and processes.
    Report on system performance, incidents, and resolutions.

    Collaboration & Support:

    Collaborate with development, operations, and IT teams to ensure seamless integration and support.
    Provide technical support and guidance for cloud infrastructure issues.

    Qualifications:

    Bachelor’s degree in computer science, Information Technology, or a related field.
    5+ years of experience in cloud infrastructure engineering or a similar role.
    Relevant certifications in AWS, Azure, GCP, VMware, or other related technologies.
    Strong understanding of virtualization, containerization, and cloud storage solutions.
    Proven experience with automation tools like Ansible, Chef, and Terraform.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Fraud Operations Analyst Database Administrator Senior Cyber Defense Centre Analyst

    Fraud Operations Analyst Database Administrator Senior Cyber Defense Centre Analyst

    Job Description

    Reporting to the Chapter lead, Fraud Investigations, the individual is responsible for carrying out Fraud Investigations, data analysis, Systems Forensic acquisitions & analysis and manage customer fraud related escalations.

    Responsibilities

    Risk Analysis, and Audit 

    Proactively conduct Fraud Reviews in critical or high fraud risk areas across the business.
    Able to develop workflows for new and existing data.
    Highly proficient in data analysis using multiple toolsets.
    Can develop audience specific insights using presentation tools
    Can develop standard monitoring reports to monitor KPI performance
    Can engage internal and external partners to review and present insights

    Forensic reviews and Investigations

    Able to conduct and manage fraud investigations of cases assigned.
    Able to identify links between objects, events, people and location using link analysis methods to develop evidence flow.
    Able to prepare planned and Adhoc reports on insights arising out of investigations done.
    Able to represent Safaricom before court on fraud related matters.
    Can propose recommendations to improve control weaknesses identified during investigations.
    Understands and utilizes Chain of custody principles while handling evidence
    Able to conduct forensic acquisition and storage of electronic evidence from electronic devices.
    Able to conduct analysis and reporting of electronic evidence.
    Can report to law enforcement agencies, cases of staff engaged in Fraud against customers and/or Safaricom.
    Able to engage and guide law enforcement agencies with relevant legally acceptable information to apprehend and prosecute suspects.
    Able to create and maintain a robust and risk-based intelligence-gathering network in all areas of business.

    Data analytics and Mining

    Able to query/mine data from different sources using different scripting tools e.g. SQL, Python etc.
    Able to develop workflows for new and existing data
    Uses a variety of analytical tools to give insights and derive trends for given fraud scenarios
    Ability to carry out second level analysis on emerging fraud trends
    Highly proficient in data analysis using multiple toolsets.
    Can develop audience specific insights using presentation tools
    Can develop standard monitoring reports to monitor KPI performance
    Can engage internal and external partners to review and present insights.

    Automation, reporting and tooling

    Understanding of fraud risk landscape for GSM/MPESA frauds
    Specialized fraud risk knowledge in one specific business area
    Ability to engage different stakeholders required in automation journey
    Can identify opportunities in collaboration with Stakeholders to minimize manual handshakes of data and reports
    Ability to design practical automated solutions.

    Qualifications

    Minimum education qualifications required – Bachelor’s degree in a Business or Computing related discipline
    Good working knowledge of Agile methodology ways of working.
    Certification in a fraud related discipline, such as Certified Fraud Examiner (CFE).
    Certification in Digital forensics and/or incident response will be an added advantage.
    Proven hands-on fraud investigations experience in a financial environment for a minimum period of 2 years.
    Knowledgeable in identifying indicators of fraud through data mining and analysis exercises.
    Good knowledge of GSM network business models and processes.
    A conceptual thinker able to work independently.
    Good communication skills – written and verbal – to succinctly present findings and communicate with a variety business partners

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  • Segment Marketing Manager – Home

    Segment Marketing Manager – Home

    Job Description
    Reporting to the Segment Lead- Home the position holder will drive transformation of our business by establishing Safaricom HOME as the online lifestyle converger for the entire family to accelerate innovation and spur revenue growth. In addition, the role holder will be expected to deliver compelling propositions for the Fixed Wireless product range and communicate them in relevant, compelling ways that consistently engage and delight the family
    Below are the some of the key competencies required to be successful in this role
    Compelling Brand Storytelling:

    Use storytelling to turn the Segment mission and tasks into a compelling narrative that drives emotional connections with target audience.
    Capture the imagination of leaders, colleagues and partners to engage them in the HOME vision and ambition. 
    Adapting storytelling across various channels and mediums

    Strategy Activation:

    Strong analytical and strategic thinking abilities
    Proficiency in developing and executing competitive and focused GTM plans that deliver NPS #1 and Revenue growth targets creating a triple win on win on value for Safaricom, Customers & Partners.
    Prioritize initiatives and allocate resources effectively.

    Insight Generation and Application:

    An individual’s ability to apply the 5I’s insight tool to examine data and information.
    Use the interrogation to identify powerful insights which will address key issues and unlock growth.
    The ability to leverage the insights in all marketing activity from strategy through to execution.

    Using Digital Data to Increase Penetration:

    Expertise in digital analytics and measurement tools
    Skill in utilizing SEO, SEM, and social media analytics to increase online visibility and experiences.
    Ability to track and analyze digital marketing performance metrics.
    Increase personalization through better understanding of online customer behavior and preferences..

    Commercial Acumen:

    Solid understanding of market dynamics and business principles.
    Proficiency in financial analysis and budget management.
    Ability to identify growth opportunities and maximize ROI.
    Skill in aligning marketing initiatives with sales and revenue objectives.

    Writing Effective Briefs:

    Develop simple and focused briefs which articulate clearly what’s required.
    Provide the underpinning insight and inspire internal and external partners to create breakthrough ideas which help our propositions gain meaning and relevance.

    Responsibilities:

    To help design and execute the overall HOME strategy based on customer insights to drive quality acquisition that will increase the segment size, revenue, profitability and deliver NPS #1
    Co-create the annual HOME Fixed Wireless platform plan with key stakeholders with clear growth drivers to be executed quarterly focusing on the 4 transformative pillars: Acquisition, Communication, Engagement and Experience
    Drive factual and insight led conversations and decisions on HOME across the entire Organization.
    Initiate and generate innovative ideas for each of the 4 transformative pillars above. 
    Design and bring to life Fixed Wireless GTM activities tied to the HOME strategy along with channels and product teams. 
    Provide inputs on pricing and product development based on consumer insights to Product, Finance and Strategy team. 
    Review and shape the communication strategy and plans working closely with brand team, media and advertising agency to ensure that all ATL & BTL communication is in line with the HOME positioning and strategy.
    Ensure consistent and proactive tracking, measurement and evaluation of activities, HOME performance to deliver on mission and commercial targets. 
    Manage budgets efficiently, ensure positive ROI with no overspend to deliver on the HOME objectives. 

    Must have technical / professional qualifications: 

    A degree in marketing, business administration
    6 years + experience in Product/Category/Brand Marketing roles
    Experience in marketing Home/Family solution
    Strong creative and conceptual skills
    Attention to detail with excellent interpersonal and communications skills
    Self-Starter, excellent planner and organizer

    Apply via :

    egjd.fa.us6.oraclecloud.com