Company Address: Address Reinsurance Plaza Mezzanine Floor, Aga Khan Walk

  • Marketing Executive Team Leaders

    Marketing Executive Team Leaders

    PURPOSE:
    Promote and maintain high quality customer relations and grow revenues from CIC’s domain markets and the general commercial market.
    PRIMARY RESPONSIBILITIES:

    Maintain the required number of productive Marketing Executives as determined for each location by continuous recruitment of qualified Marketing Executives as per official procedure.
    Providing continuous training to maintain appropriate skill, product knowledge, personal and professional development.
    Facilitating Compliance with all regulatory requirements.
    Ensuring attainment of the individual and team targets on a monthly basis.
    Performance review to maintain high performance and balance on all attributes
    Providing support to Company market and stakeholder initiatives.

    Academic and Professional Requirements
    Education 

    Bachelor’s degree in Commerce or in any related field 
    Computer literate in MS Office and other office applications

     Experience Required:

    Relevant experience    3

    Apply via :

    cic.co.ke

  • Business Analyst – Branch Distribution

    Business Analyst – Branch Distribution

    PURPOSE:
    To collect, organize and interpret statistical information to help Branch Distribution Division use data in making decisions.
    PRIMARY RESPONSIBILITIES:

    Developing and implementing data collection tools and data analysis that optimize statistical efficiencies.
    Responding to data-related queries and keeping track of these
    Setting up processes and systems to make working with data more efficient
    Producing reports and charts communicating trends within data to non-specialist
    Identify, analyze, and interpret trends or patterns in complex data sets.
    Interpreting data, analyzing results using statistical techniques.
    Generate reports that provide insights and trends, and areas of improvement that enhance monitoring, evaluation, and learning.
    Perform analysis on different projects assigned by the supervisor.
    Automation of Sales Activity.
    Maintain the department data assets, including reports, dashboards, and alerts, and, with direction, streamline the workflow.
    Perform Ad hoc and urgent analyses when needed in collaboration with internal groups.
    Encourage a user-centric growth mentality, link data to the business/tech world through effective written and vocal communication, and use organized data visualizations

     Academic and Professional Requirements
    Education   

    Bachelor’s degree in Actuarial Science, computer science, Statistics, Mathematics. IT or any related field 
    Computer literate in MS Office and other office applications 
    Demonstrable experience working with Tableau or similar data analytics and data visualization tools  

     Experience Required:

    Relevant experience    2

    Apply via :

    cic.co.ke

  • Project Manager

    Project Manager

    PURPOSE:
    To be responsible in the implementation of projects within the existing constraints in order to meet strategic business objectives and to the satisfaction of the project owners, users and all stakeholders.
    The role holder is expected to work on either business specific or groupwide projects and is responsible for planning, executing, evaluating and performing change management according to the respective methodologies, schedule, scope and budgets. The incumbent is expected to onboard and manage project teams, ensuring quality control throughout the project lifecycle.
    PRIMARY RESPONSIBILITIES:

    Plan the project which will include; defining the scope, developing work plan and schedules, determine the required resources and set objectives and measures in consultation with the appropriate stakeholders.
    Staff the project which will include; selecting the delivery team and or champions with appropriate skills for the project activities in consultation with the project owner and business units manage project staff according to the established policies and practices;
    Implement the project which will include; Executing the project according to the project plan, develop records to document project activities, monitor the progress of the project and adjust as necessary to ensure the successful completion of the project, establish a communication schedule to update stakeholders and review the quality of the work completed with the project team;
    Manage the integrated change control process by creating awareness of potential changes to the baseline scope of the project that may require the initiation of the change control process, understand and communicate to the project owner and the Governance Committees the impact the changes to the project and initiate the change control process in order to get necessary approvals then re-baseline changes to project schedule, scope and costs;
    Evaluate the project through ensuring that the project deliverables are on time, within budget and at the required level of quality and evaluating the outcome of the project as established during the planning phase.
    Perform change management process through undertaking change impact assessment, develop change characteristics and organizational attribute assessments which will enable adequate preparation for change, managing of the change and reinforce the change.

    Academic and Professional Requirements
    Education

    Bachelor’s degree in Business Administration, Project Management or in a related field  
    Computer literate in MS Office and other office applications
    Part qualification in relevant professional field in PMP, PMI-ACP or PRINCE and PROSCI

    Experience Required:

    Relevant experience    2

    Apply via :

    cic.co.ke

  • Relationship Officer – Education & Religious Institutions 

Assistant Claims Analyst – General Business 

Claims Assistant – General Business 

Customer Experience Officer

    Relationship Officer – Education & Religious Institutions Assistant Claims Analyst – General Business Claims Assistant – General Business Customer Experience Officer

    PURPOSE:
    To generate revenues and maintain relationship from the education & religious institutions sector.
    PRIMARY RESPONSIBILITIES:

    Generating new business from sector;
    Servicing existing clients;
    Training new and existing clients on products;
    Attending to customers complaints;
    Preparations of quotations;
    Promoting CIC brand;
    Develop and maintain close working relationships with church-based intermediaries;
    Building and maintaining strategic relationships in the church sector and
    Ensuring proper coding of business to ensure proper capturing of church business.
    Building and maintaining strategic relationships in the education sector.

    Academic and Professional Requirements
    Education    

    Bachelor’s degree in a related field  
    Computer literate in MS Office and other office applications  
    Certification in either of the following; ACII, AIIK or COP 

    Experience Required:

    Relevant experience    3

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Procurement Assistant

    Procurement Assistant

    PURPOSE:
    The bearer of this role shall be responsible for sourcing and purchasing goods, works and services that the organization needs to function effectively in a timely manner.
    The individual shall also be expected to participate in preparation of annual procurement plans
     PRIMARY RESPONSIBILITIES

    Prepare request for quotations, send them to prequalified suppliers and follow-up for timely submission of the quotations.
    Participate in evaluation of quotations and preparation of quotation analysis.
    Undertake price negotiations for the selected procurements.
    Submit all quotation analysis for approval by the Evaluation Committee.
    Raise and issue purchase orders and ensure approvals are obtained.
    Follow up and expedite on the delivery of good and services.
    Process payments for all goods delivered and services rendered.
    Maintain procurement records for each procurement.
    Ensure safe custody of all procurement documents, files and samples.
    Ensure that all procurement activities strictly adhere to established policy and procedures.

    PERSON SPECIFICATION
    Academic Qualifications

    Bachelor’s degree in Procurement, or any business-related degree .

    Professional Qualifications

    Professional certification: Graduate Diploma Chartered Institute of Purchasing and Supplies(CIPS) or Associate in Procurement and Supply of Kenya (APSK) or progressing towards qualification.

    Experience

    Minimum of three (3) years experience in a busy procurement related function.

     Skills and Attributes

    Ability to work independently with minimum supervision.
    Strong analytical and critical thinking
    Strong communication and presentation skills
    Leads by example and empowers others by instilling a sense of ownership
    Confident negotiation/ persuasion skills Desirable knowledge/skills and Experience Required:
    Development and maintenance of service level agreements
    Planning and organising
    Cost centre management and budgeting
    Relationship management
    Computer literate in MS Office and other office applications
    Understanding of the working environment /competitors
    Technical competence

    Apply via :

    cic.co.ke

  • Investment Analyst – CICAM 

Underwriting Assistant – Mombasa Branch 

Assistant Underwriter – Retail Medical 

Business Development Officer – Medical

    Investment Analyst – CICAM Underwriting Assistant – Mombasa Branch Assistant Underwriter – Retail Medical Business Development Officer – Medical

    PURPOSE:
    Responsible for conducting investment research, market & industry analytics to aid in investment decision making. He/she is also responsible for identifying and evaluating investment opportunities that exist and maintaining the financial models and projection tools.
     PRIMARY RESPONSIBILITIES:

    Conduct market research for CICAM looking at global, country, macro, industry and micro- economic trends
    Develop financial models, conduct independent business valuations and maintain and update the company’s research library;
    Attend investor analyst briefings, company, client visit and aid in compiling reports;
    Participate in presentations and discussions in the investment committee
    Provide updates on financial market activities in order to right position the company in the local and global market
    Liaising with stock market traders, stockbrokers and regulators to keep abrest with industry trends, market intelligence and compliance
    Any other duties as may be assigned by the Supervisor

    PERSON SPECIFICATIONS
    Academic Qualifications

    Bachelor’s degree in a related field.

    Professional Qualifications

    Added advantage: Progress in CFA qualification
    Added advantage: Associate Membership of ICIFA or CISI progress qualification

    Experience

    Minimum of two (2) years’ relevant experience

    Technical Competencies

    Analytical skills
    Attention to detail
    Comfortable with spreadsheets applications, MS Office, MS Word & MS Power point

    Behavioural Competencies

    Communication and presentation skills
    Interpersonal and team work skills
    Time management

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Assistant Analyst – Policy Servicing & Conservation 

Branch Manager

    Assistant Analyst – Policy Servicing & Conservation Branch Manager

    PURPOSE:
    The incumbent will be responsible for timely and effective communication to clients to enhance customer retention.
    PRIMARY RESPONSIBILITIES:

    Ensure the execution of timely conservation calls;
    Maintain prompt and efficient responses to customer and intermediary queries to enhance customer satisfaction;
    Ensure timely processing of customer loans;
    Ensure timely and effective communication and processing of customer endorsements and reinstatements;
    Recording customer complaints on complaints register;
    Ensure policies are conserved and transitioned to paid-up status within designated timeframes;
    Ensure processing and sending out Annual Tax Relief Forms;
    Sending out timely statement and renewal emails;
    Preparation of monthly business reports and;
    Any other related projects and duties as assigned from time to time.
    Academic, Professional and Technical Competencies

    Academic and Professional Requirements
    Education

    Bachelor’s degree in Commerce or in a related field

    Professional Qualifications    

    Progress towards IIK or ACII

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Compliance Officer

    Compliance Officer

    Purpose

    The role is responsible for the management of compliance, recordkeeping, monitoring, and analytical functions involved with regulatory compliance, anti-fraud, Anti Money Laundering (AML), and Counter Terrorist Financing (CTF).
    The Compliance Officer’s job deals with any day-to-day compliance issues that arise during financial transactions, trading, Investment or the handling of client accounts and funds. This officer must ensure the business and its employees understand and abide by internal and regulatory procedures.
    The individual with be part of the Risk and Compliance team; working within the shared services structure of CIC Insurance Group. The role will assist in compliance in the Insurance Related business.

     Primary Responsibilities

    Develop an appropriate Compliance Management methodology and process to ensure compliance with all the set up regulations.
    Provide high quality Compliance advice to Business and Support functions on applicable internal policies, laws and regulations
    Provide advice regarding Anti-money laundering compliance especially; client due diligence, KYC standards, internal policies and local regulations
    Performing real time surveillance and support with a view to preventing misconduct, promoting ethical standards, and monitoring and advising on rules, within the overall objective of reducing risk to the business
    Assist with the review of marketing materials and client presentations to ensure compliance with regulatory requirements and presentation of the same to regulators for approval
    Provide high level analysis on changes to regulations and provide support to the Business on implementation
    Carry out compliance monitoring and perform ad hoc investigations into matters or issues that are escalated to Compliance
    Prepare draft operational policies to assist in compliance with laws and regulation for management approval.
    Coordinate submission of regulatory returns

     Academic Qualifications

    University Degree in law, Finance or Business

    Professional Qualification

    CISA/CISI/CRM,CISM, Progress in CPA

     Experience

    Up to 3 years of relevant experience

    Skills and Attributes

    Team player adaptable to fast-paced and changing environment and eager to learn.
    Ability to manage tight processes, accuracy and attention to detail.
    Ability to dive into the details and develop greater understanding of the CIC Group wide compliance requirement.
    Highly disciplined person, self-motivated, and delivery focused.
    Excellent time management skills – Be able to organize and meet monthly, quarterly and annual deadlines for multiple regulators.

    Apply via :

    cic.co.ke

  • Relationship Officer – Bancassurance

    Relationship Officer – Bancassurance

    PURPOSE:
    To generate revenues and maintain relationship from the banking sector.
    PRIMARY RESPONSIBILITIES:

    Generating new business from the Banking sector;
    Providing timely and accurate quotations within the turnaround times;
    Follow up to ensure renewals are at the acceptable rate;
    Ensure prompt premium collection and reconciliation of accounts;
    Submit timely and accurate reports within the set timelines;
    Constantly updating intermediaries on company processes and procedures;
    Participate in the preparation of revenue budget;
    Liaising with the various departments to ensure timely service delivery to the client;
    Gathering market intelligence to ensure updated product range;
    Liaising with service providers to ensure timely customer service;
    Attend and participate in the various key activities in the department;
    Training new and existing clients and bank intermediaries on CIC products;
    To attend to customer queries and complaints;
    Promoting CIC brand.

    Academic and Professional Requirements
    Education

    Bachelor’s degree in a related field 
    Computer literate in MS Office and other office applications
    Certification in either of the following; ACII, AIIK or COP  

     Experience Required:

    Relevant experience    3

    Apply via :

    cic.co.ke

  • Assistant Manager – Recruitment (Recruitment Specialist )

    Assistant Manager – Recruitment (Recruitment Specialist )

    PURPOSE:
    The incumbent shall be primarily responsible for managing CIC’s recruitment processes. This will include attracting, selecting, and matching high-quality talent to opportunities within CIC Group. They will collaborate with various managers on regular basis to understand and proactively identify current and future hiring needs. As a key contributor to our talent strategy, this key member will have the opportunity to partner with hiring managers to design, refine and implement effective recruitment strategies.
    PRIMARY RESPONSIBILITIES:

    Pro-actively work with HRBPs to manage and support full cycle recruitment, closely work with managers and leaders to understand current and future hiring needs;
    Work with hiring managers to develop, refine and update job descriptions and advise on best sourcing strategies;
    Responsible for publishing job adverts in various job boards, social networks and platforms;
    Monitor and apply HR recruiting best practices by utilizing knowledge of multiple recruiting sources and execute innovative strategies to source candidates;
    Be a collaborator by working closely with hiring managers on candidate screening processes and provide support in managing interviews, candidate assessments, background checks and closing processes;
    Be a strong partner by providing technical support to hiring managers on internal recruitment guidelines and market best practices and work closely with Group Learning & Development Manager and HRBPs to provide coaching to managers;
    In close working with the General Manager – HR, ensure CIC Group annual hiring plan remains updated and act as the point of contact for CIC Group recruitment needs.
    Stay abreast of recruiting analytics, build talent networks, monitor and identify new ways to source candidates to build and expand talent pools;
    Closely work with HR Officers/Assistants to support subsidiary/regional level recruitments;
    Deliver an exceptional high-touch candidate experience, enhancing CIC Group’s brand as a ‘best work place’ by building influential candidate relationships during recruitment processes and active candidate sourcing initiatives;
    Create and provide reports on time to fill, candidate diversity, hiring trends and other key recruitment reports;
    Coordinate new employee onboarding and monitor retention during the probation period of new recruits; and
    Any other related projects and duties as assigned from time to time.

    Academic and Professional Requirements
    Education    

    Bachelor’s degree in HR Management or a Business-Related field 

    Professional Qualifications 

    Diploma in HR/ Practicing certificate
    Relevant HR Recruiter certification will have added advantage

    Academic, Professional and Technical Competencies Required:
    Essential Knowledge/Skills and Experience Required:

    Up to 4 years of relevant experience, out of which, 1 -2 years demonstrated experience leading recruitment
    Ability to create and implement various sourcing strategies for recruitment for a variety of roles.
    Computer literate in MS Office and other office applications
    Excellent communication and presentation skills

    Desirable Knowledge/Skills and Experience Required:

    Proven success in conducting interviews using various methods (phone, video, email, in-person)
    Familiarity with a variety of job boards.
    Excellent time management skills with a proven ability to meet deadlines, prioritize tasks and the ability to be agile in a dynamic and uncertain environment.
    Ability to manage multiple tasks, a wide range of relationships with a variety of stakeholders
    Good knowledge of employment-related laws

    Apply via :

    cic.co.ke