Jobs Kenya

Company Address: Address Reinsurance Plaza Mezzanine Floor, Aga Khan Walk

  • Claims Assistant – Medical Underwriting Assistant – Tender Documentation Care Officer – Medical

    Claims Assistant – Medical Underwriting Assistant – Tender Documentation Care Officer – Medical

    PURPOSE:
    Responsible for receiving and processing claims for provider payment.
    PRIMARY RESPONSIBILITIES:

    Ensure that all claims received are well stamped and keyed in for future reference.
    Dispatch received invoices, mails and claim books to respective sections
    Dispatch claim forms and other relevant documents to providers
    Confirm that smart claims have been billed correctly
    Prepare valid claims for scanning.
    Upload, attach and index relevant documents to Document Management System
    Facilitate discarding of scanned claim documents as per the approved disposal procedure.
    Registration of medical claims in the system
    Follow up on registration and reconciliation of provider statements to ensure closure.
    Follow through to ensure all claims with issues at registration level have been addressed or escalated to the supervisor for action
    Respond to walk in customer enquiries
    Attend to customer and service providers’ queries and complaints promptly and professionally

    Academic and Professional Requirements
    Education

    Bachelor’s Degree in a relevant field,E
    Computer literate in MS Office and other office applications
    Relevant technical training certificate / part qualification in relevant

    Experience Required: 

    One year relevant experience 

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Risk Analyst Assistant Risk Analyst

    Risk Analyst Assistant Risk Analyst

    PURPOSE:
    Responsible for risk identification, analysis and recording to facilitate transparency and accuracy in decision making.
    PRIMARY RESPONSIBILITIES:

    Collect and analyse data for risk assessment, monitoring and compliance;
    Coordinating risk champions in risk identification and analysis;
    Collection of data for preparation of management and board reports;
    Maintain risk logs and incident logs; Maintain risk and incident logs and
    Review files and capture information during risk audits;

    Academic and Professional Requirements
    Education 

    Bachelor’s degree in Commerce or in a related field 
    Computer literate in MS Office and other office applications 

    Professional    

    Certification in either of the following; CISA/ CISM/ CRM/ Progress in CPA 

    Experience Required:

    Relevant experience    1

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Assistant Manager Procurement

    Assistant Manager Procurement

    PURPOSE:
    Responsible for coordination of evaluation of bids and assist in procurement of goods, works and services as per approved procurement policy.
    PRIMARY RESPONSIBILITIES:

    Coordinate the evaluation of tenders, quotations and proposals by the Evaluation Committee as per the established procedures.
    Preparation of the preliminary, technical and financial evaluation reports.
    Standing Member and Secretary of the Procurement Committee.
    Ensure compliance of the approved procurement policy, identify areas for continuous improvement of the policy as and when required.
    Develop and build vendor relationships with existing suppliers and create relationships with new suppliers.
    Assist in implementing and driving CIC procurement strategies and policies.
    Assist in Leading the development of category specific sourcing strategies and research on new products and services to meet company’s goals.
    Assist to Oversee supplier selection, contracting, negotiations and monitor use of competitive bidding/ benchmarking and develop framework contracts to cover future purchases for 1-2 years.
    Identify, build and maintain strategic partnerships and alliances with suppliers and partners.
    Ensure procurement-supplier relationship management process by assisting in overseeing supplier management for relevant categories and lead Business Unit (BU)- Procurement risk reviews.
    Assist in Providing oversight of management of Office systems which shall include the IT and office equipment.
    Ensure that other functional areas receive quality, timely procurement service and assistance.
    Assist in overseeing tendering process and ensure all adhere to the specification of requirements, requests for proposals, evaluation and supplier appointment.
    Assist in managing Data and review all records of purchased goods, including costs, deliveries and inventories.
    Assist in evaluating supplier capabilities and establish sources for new technologies and new markets dictated by business requirements.
    Deliver cost savings based on sourcing strategies and compliance management.

    Academic and Professional Requirements
    Education

    Minimum of Bachelors degree in Procurement or Business-related field from a reputable university
    Computer literate in MS Office and other office applications 
    Certification in either of the following; CIPS/KISM Certification, PMO, APS-K

     Experience Required:

    Relevant experience    4

    Apply via :

    cic.co.ke

  • Board Recruitment – Independent Board Member – CIC Microinsurance Company

    Board Recruitment – Independent Board Member – CIC Microinsurance Company

    CIC Insurance Group PLC, a leading insurance and financial services company in Kenya and the region is seeking to engage dynamic, highly driven and result oriented individuals to fill the position of Independent Board Member for the new CIC Microinsurance Company and other Board positions for the Kenyan Subsidiaries. CIC Group is listed on the Nairobi Securities Exchange (NSE), and has presence in Malawi, Uganda and South Sudan. The ideal candidate should be able to demonstrate the following skills and competencies and have the prescribed qualifications and experience:
    Solid Business/Commercial Experience, preferably;

    Has clear understanding of how a corporate enterprise runs and the responsibilities of an independent director.
    An understanding of financial reporting and internal control principles of financial management.
    Internal and multi – cultural experience and understanding; and
    The aptitude and experience to fully appreciate the legal responsibilities of a Director and the Governance processes of a Public Company.

    Integrity and Professionalism;

    Must have the highest ethical standards, a keen sense of professionalism and be prepared to serve the interests of all the stakeholders.
    Exhibit independence, objectivity and a commitment to the Company’s Corporate Governance Guidelines and its Code of Conduct and Ethics;
    Personal qualities of intelligence, self-assuredness, inter-personal skills, commitment, communication skills, inquisitiveness, objectivity, practical wisdom, problem-solving skills, Strong decision making, action planning, prioritization skills and mature judgment.
    A willingness to commit, as well as have, sufficient time to discharge his or her duties to the Board.
    Ability to develop and maintain a good working relationship with the other members of the Board and with the senior management of the Company.

    Extensive Leadership and Management Experience.
    A successful track record in improving productivity, cost control, quality and service.
    Must provide evidence of compliance with Chapter Six of the Constitution of Kenya on Integrity and Ethics requirements i.e., certificate of good conduct from the Directorate of Criminal Investigations, clearance certificate from HELB, Tax compliance certificate from KRA and a report from an approved Credit Reference Bureau.

    If you are interested and believe you can clearly demonstrate your abilities to meet the relevant criteria for the role above, please submit your application including copies of your academic and professional certificates, testimonials and your curriculum vitae, including among other details your current position/profession, email and telephone contacts of three (3) referees familiar with your qualifications and work experience on or before 6th December 2023 addressed to:Group Chief Executive Officer,CIC Insurance Group PLC,CIC Plaza II, 11th Floor, Mara Road, Upperhill,Email: gceo@cic.co.ke.

    Apply via :

    gceo@cic.co.ke

  • Sales Officers – Retail Life (Alternative Channels) – Nairobi Sales Officers – Retail Life (Alternative Channels) – Kitengela Sales Officers – Retail Life (Alternative Channels) – Nanyuki Sales Officers – Retail Life (Alternative Channels) – Nyahururu Sales Officers – Retail Life (Alternative Channels) – Machakos Sales Officers – Retail Life (Alternative Channels) – Kiambu Sales Officers – Retail Life (Alternative Channels) – Nyeri Sales Officers – Retail Life (Alternative Channels) – Nakuru Sales Officers – Retail Life (Alternative Channels) – Kisumu Sales Officers – Retail Life (Alternative Channels) – Homabay Sales Officers – Retail Life (Alternative Channels) – Bomet Sales Officers – Retail Life (Alternative Channels) – Embu Sales Officers – Retail Life (Alternative Channels) – Meru Sales Officers – Retail Life (Alternative Channels) – Kakamega Sales Officers – Retail Life (Alternative Channels) – Eldoret Sales Officers – Retail Life (Alternative Channels) – Kisii Sales Officers – Retail Life (Alternative Channels) – Bungoma Sales Officers – Retail Life (Alternative Channels) – Kericho Sales Officers – Retail Life (Alternative Channels) – Kilifi Sales Officers – Retail Life (Alternative Channels) – Mombasa Sales Officers – Retail Life (Alternative Channels) – Kitale Underwriting Assistant – General Business

    Sales Officers – Retail Life (Alternative Channels) – Nairobi Sales Officers – Retail Life (Alternative Channels) – Kitengela Sales Officers – Retail Life (Alternative Channels) – Nanyuki Sales Officers – Retail Life (Alternative Channels) – Nyahururu Sales Officers – Retail Life (Alternative Channels) – Machakos Sales Officers – Retail Life (Alternative Channels) – Kiambu Sales Officers – Retail Life (Alternative Channels) – Nyeri Sales Officers – Retail Life (Alternative Channels) – Nakuru Sales Officers – Retail Life (Alternative Channels) – Kisumu Sales Officers – Retail Life (Alternative Channels) – Homabay Sales Officers – Retail Life (Alternative Channels) – Bomet Sales Officers – Retail Life (Alternative Channels) – Embu Sales Officers – Retail Life (Alternative Channels) – Meru Sales Officers – Retail Life (Alternative Channels) – Kakamega Sales Officers – Retail Life (Alternative Channels) – Eldoret Sales Officers – Retail Life (Alternative Channels) – Kisii Sales Officers – Retail Life (Alternative Channels) – Bungoma Sales Officers – Retail Life (Alternative Channels) – Kericho Sales Officers – Retail Life (Alternative Channels) – Kilifi Sales Officers – Retail Life (Alternative Channels) – Mombasa Sales Officers – Retail Life (Alternative Channels) – Kitale Underwriting Assistant – General Business

    We are seeking to recruit Sales Officers to be assigned at our various branches countrywide.
    The key responsibilities will include:

    Generating new retail life business from the allocated Market/Channel;
    Educate new and existing clients on retail life products;
    Attending to customer queries and complaints;
    Liaising with the various departments to ensure timely service delivery to the clients
    Providing timely and accurate quotations within the turnaround times
    Gathering market intelligence to ensure updated product range;
    Follow up to ensure persistency is at the acceptable rate; and
    Promoting CIC brand.

    Qualifications

    Minimum of a Diploma in a business related course.
    A Bachelor’s degree is desirable
    Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
    Excellent communication and presentation skills
    Good negotiation skills
    Problem solving skills
    Excellent customer care skills

    go to method of application »

    Use the link(s) below to apply on company website.  Use the emails(s) below to apply Interested candidates are encouraged to send their applications and updated CVs to channelsrecruitment@cic.co.ke  stating the Job Title (Sales Officer) and Desired Branch/Region on the subject heading e.g. Sales Officer Nairobi.

    Apply via :

    channelsrecruitment@cic.co.ke

  • Procurement Manager

    Procurement Manager

    PURPOSE:
    Responsible for sourcing equipment, goods and services and managing vendors and performing strategic procurement activities. Responsible for contract negotiation, vendor management and managing end to end procurement operations.
    PRIMARY RESPONSIBILITIES:

    Implement and drive CIC procurement strategies and policies.
    Lead in the development of category specific sourcing strategies and research on new products and services to meet company’s goals.
    Oversee supplier selection, contracting, negotiations and monitor use of competitive bidding/ benchmarking and develop framework contracts to cover future purchases for 1-2 years.
    Identify, build and maintain strategic partnerships and alliances with suppliers and partners.
    Ensure procurement-supplier relationship management process by overseeing supplier management for relevant categories and lead Business Unit (BU)- Procurement risk reviews.
    Provide oversight of management of Office systems which shall include the IT and office equipment.
    Ensure that other functional areas receive quality, timely procurement service and assistance.
    Overseeing tendering process and ensure all adhere to the specification of requirements, requests for proposals, evaluation and supplier appointment.
    Manage Data and review all records of purchased goods, including costs, deliveries and inventories.
    Evaluate supplier capabilities and establish sources for new technologies and new markets dictated by business requirements.
    Deliver cost savings based on sourcing strategies and compliance management.

    PERSON SPECIFICATIONS
    Academic Qualifications

    Bachelor in a business related field.

    Professional Qualifications

    CIPS/KISM Certification
    PMO

    Experience

    Minimum of six (6) years’ relevant experience (2) years in supervisory role.

    Skills and Attributes

    Strategic thinker
    Distinctive analytical skills
    Superior negotiating skills
    Excellent communication skills
    Strong management skills
    Extensive contract expertise
    Development and maintenance of service level agreements
    Planning and organizing
    Cost center management and budgeting
    Relationship management

    Apply via :

    cic.co.ke

  • Innovation Analyst

    Innovation Analyst

    PURPOSE:
    As an Innovation Analyst at CIC Group within the Research and Innovation department, you will play a key role in conducting market research, data analysis and developing creative solutions to address complex business challenges. You will collaborate closely with cross-functional teams, stakeholders and external partners to foster innovation and ensure the successful execution of innovative projects.
    PRIMARY RESPONSIBILITIES:

    Analyze market data and trends to provide data-driven insights for strategic decision- making;
    Collaborate with cross- functional teams to define data requirements and objectives;
    Utilize Statistical and data analysis tools to provide actionable insights to cross-functional teams;
    Generate detailed reports and recommendations based on research findings;
    Collect, clean and analyse large datasets to derive valuable insights and trends with recommendations;
    Stay updated on industry trends, emerging technologies and innovative solutions related to data analytics;
    Design and implement data-driven solutions, leveraging technology and best practices;
    Act as a key driver of administrative efforts of the Staff Idea platform in order to ensure ideas are captured, evaluated, tracked and status updated and
    Segment all CIC customers based on available data.

    Academic and Professional Requirements
    Education   

    Bachelor’s degree in Commerce or in a related field 
    Computer literate in MS Office and other office applications
    Certification in either of the following; ACII, AIIK or COP 

    Experience Required:

    Relevant experience    3

    Apply via :

    cic.co.ke

  • Call Centre Nursing Executive – Medical Contact Centre Claims Analyst/Vetting Officer – Medical Claims Receiving Officer – Medical

    Call Centre Nursing Executive – Medical Contact Centre Claims Analyst/Vetting Officer – Medical Claims Receiving Officer – Medical

    PURPOSE:
    To provide general customer service in respect to medical business customers.
    PRIMARY RESPONSIBILITIES:

    Receive and respond to Medical emergency lines and ensure 24 hour coverage.
    Resolve customers’ communication through electronic and physical channels (Emails and walk in clients).
    Issuance of both in and outpatient approvals for admissible requests for insured members.
    Communication to stakeholders on management of cases and financial liability through reports.
    Provide input for the customer service reports.
    Handle customer service issues and queries.
    Escalate Customer queries to the relevant job role if necessary.
    Promote the organization’s customer service charter.

     Academic and Professional Requirements
    Education  

    Minimum of a Diploma in Nursing (KRCHN) 
    Computer literate in MS Office and other office applications 
    Customer Experience training will be an added advantage

    Experience Required:

    Relevant experience in busy health environment    3   
    Experience in a medical call centre management unit    1

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Relationship Officer – Town Office Underwriting Assistant – General Business

    Relationship Officer – Town Office Underwriting Assistant – General Business

    PURPOSE:
    To generate revenues and maintain relationship from the branch sector.
    PRIMARY RESPONSIBILITIES:

    Generating new business from various sectors;
    Servicing existing clients;
    Training new and existing clients on products;
    Attending to customers complaints;
    Preparations of quotations;
    Promoting CIC brand;
    Develop and maintain close working relationships with church-based intermediaries;
    Building and maintaining strategic relationships in the church sector and
    Ensuring proper coding of business to ensure proper capturing of church business.

    Academic and Professional Requirements
    Education 

    Bachelor’s degree in Commerce or in a related field
    Computer literate in MS Office and other office applications
    Certification in either of the following will be an added advantage; ACII, AIIK or COP 

    Experience Required:

    Relevant experience    3

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Underwriting Assistant – Group Life

    Underwriting Assistant – Group Life

    PURPOSE:
    The incumbent shall be responsible for analyzing and assessing the risk presented to the company through proposals submitted guided by the laid down underwriting guidelines.
    PRIMARY RESPONSIBILITIES:

    Evaluate risks proposed and prescribe rates and terms commensurate with level of risk before acceptance as per Underwriting guidelines;
    Customers onboarding and registration in the system;
    Intermediaries onboarding and registration in the system;
    Ensure timely processing of renewal invitations;
    Prepare and process debits/credits endorsements for renewals and new business;
    Process renewal invitations guided by the claims experience;
    Monthly Premium Reconciliation;
    Process commission for agents and brokers;
    Process and dispatch renewal notifications and endorsement on time;
    Prepare and issue Policy documents and Renewal Endorsements;
    Provide Group Life quotations to intermediaries and clients;
    Process premium refunds to customers;
    Respond and attend to customer enquiries;
    Prompt handling and response to customer enquiries once received;
    Any other duties as may be assigned from time to time.
    Academic, Professional and Technical Competencies

    Academic and Professional Requirements
    Education 

    Bachelor’s degree in Commerce or in a related field       

    Professional Qualifications

    Progress towards IIK or ACII

    Academic, Professional and Technical Competencies Required:
    Essential Knowledge/Skills and Experience Required:

    Up to (1) years’ relevant experience
    Good analytical skills
    Excellent communication and presentation skills
    Problem solving skills
    Excellent customer care skills

    Desirable knowledge/skills and Experience Required:

    Excellent interpersonal skills
    Computer literate in MS Office and other office applications
    Technical competence in insurance
    Basic knowledge of regulations by AKI and IRA

    Apply via :

    cic.co.ke