Company Address: Address Reinsurance Plaza Mezzanine Floor, Aga Khan Walk

Finance Assistant

PURPOSE:
Responsible for receipting Life business DDIs, standing orders, banking transfers and premium policy reconciliation.
PRIMARY RESPONSIBILITIES:

Daily receipt of bank transfers, EFTs and RTGS;
Update and receipt received standing orders and check offs;
Receipting of premium DDIs;
Update of unreceipted items list and continuously liaise with premium admin to reduce exposure;
Receipting Pension funds;
Receipting Annuities;
Receipting of Group life payments;
Premiums to policy reconciliations;
Any other duty as may be given by Head, Bank and Other Reconciliations.

Academic and Professional Requirements
Education

Bachelor’s degree in Business or in a related field E
Computer literate in MS Office and other office applications E
CPA (I) or ACCA – Fundamental or part qualification in relevant professional field

Experience Required:

2 years Relevant experience

Apply via :

ke.cicinsurancegroup.com

November 5, 2024
Operations Officer: Reconciliation & Performance

PURPOSE:
Responsibilities as an Operations Officer: Reconciliation & Performance for the investment operations team involves managing proper trade settlement with our custodians, settlement of corporate actions across portfolios as well as daily reconciliations of unit trust purchase transactions.
PRIMARY RESPONSIBILITIES:

Timely and accurately handle trade management, processing, trade input and act as the liaison between custodians and the firm
Ensuring trades, allocations and settlements are executed accurately on custodian statements
Review all daily entries to verify the correctness of the captured data and advise on required actions
Identify and follow up on un matched transactions and make follow ups with the custodian and inform fund administrators (retail transactions) as well as the dealers
Reconcile daily m-pesa purchases and list the unmatched accounts and notify the Fund Administrators of amounts to be remitted to the suspense accounts and any discrepancies;
Reconcile daily bank purchases and list the unmatched accounts and notify the Fund Administrators of amounts to be remitted to the suspense accounts and any discrepancies;
Prepare and record monthly reconciliation reports of all the unit trust purchases
Tracking and processing of Corporate Actions
Monthly portfolio holdings reconciliation and performance
Assist in process improvements and System tests for new updates.
Creating products-Creating and onboarding new clients upon successful tenders and RFPs in the fund management system
Files the monthly portfolio valuation reports from CICAM and Custody.

Academic and Professional Requirements
Education

Bachelor’s Degree University Degree in Business related studies or equivalent Professional from a reputable university

Professional Qualifications

CPA, CIFA, CISI or equivalent

Experience Required:

2 years Relevant experience

Closes: June 3, 2024

Apply via :

ke.cicinsurancegroup.com

November 5, 2024
Sales Officers – Retail Life (Alternativel Channels) – Nairobi Sales Officers – Retail Life (Alternativel Channels) – Kitengela Sales Officers – Retail Life (Alternativel Channels) – Nanyuki Sales Officers – Retail Life (Alternativel Channels) – Nyahururu Sales Officers – Retail Life (Alternativel Channels) – Machakos Sales Officers – Retail Life (Alternativel Channels) – Kiambu Sales Officers – Retail Life (Alternativel Channels) – Nyeri Sales Officers – Retail Life (Alternativel Channels) – Nakuru Sales Officers – Retail Life (Alternativel Channels) – Kisumu Sales Officers – Retail Life (Alternativel Channels) – Homabay Sales Officers – Retail Life (Alternativel Channels) – Bomet Sales Officers – Retail Life (Alternativel Channels) – Embu Sales Officers – Retail Life (Alternativel Channels) – Meru Sales Officers – Retail Life (Alternativel Channels) – Kakamega Sales Officers – Retail Life (Alternativel Channels) – Eldoret Sales Officers – Retail Life (Alternativel Channels) – Kisii Sales Officers – Retail Life (Alternativel Channels) – Bungoma Sales Officers – Retail Life (Alternativel Channels) – Kericho Sales Officers – Retail Life (Alternativel Channels) – Kilifi Sales Officers – Retail Life (Alternativel Channels) – Mombasa Sales Officers – Retail Life (Alternativel Channels) – Kitale

The key responsibilities will include:

Generating new retail life business from the allocated Market/Channel;
Educate new and existing clients on retail life products;
Attending to customer queries and complaints;
Liaising with the various departments to ensure timely service delivery to the clients
Providing timely and accurate quotations within the turnaround times
Gathering market intelligence to ensure updated product range;
Follow up to ensure persistency is at the acceptable rate; and
Promoting CIC brand.

Qualifications

Minimum of a Diploma in a business related course.
A Bachelor’s degree is desirable
Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
Excellent communication and presentation skills
Good negotiation skills
Problem solving skills
Excellent customer care skills

go to method of application »

Interested candidates are encouraged to send their applications and updated CVs to channelsrecruitment@cic.co.ke stating the Job Title (Sales Officer) and Desired Branch/Region on the subject heading e.g. Sales Officer Nairobi.

Apply via :

channelsrecruitment@cic.co.ke

November 5, 2024
Business Development Manager – Buruburu Branch Business Development Manager – Marketing Executive Pharmacist – Medical Provider Relations Officer – Medical

PURPOSE:
To generate revenue for the company, increase visibility and presence within the specified geographical area. To create strong stakeholders’ value through overseeing efficient utilization of available resources and ensure customer focus across the region.
PRIMARY RESPONSIBILITIES:

Generate revenue in the branch across all subsidiary lines;
Provide leadership and support to the staff, sales and marketing team by driving the implementation of the corporate strategy, through training and motivation to achieve the organizational objectives;
Recruit, train and motivate intermediaries;
Organize and represent the company in all relevant forums e.g. cooperative societies AGMs, leaders meetings and seminars; • Conduct Business promotions in liaison with PR staff;
Open up new markets and distribution channels including local check offs for Ordinary Life;
Identify and facilitate Branch Human Resource requirements including recruitment, appraisal, career development and resource planning, in liaison with the HR department and Regional Manager;
Enforcing of credit control compliance;
Manage loss ratios in the branch within the set limits;
Make interventions in the branch to maintain the established customer service standards;
Consistently monitor and provide market intelligence and identify potential for both business acquisition and strategic planning;
Enforce prudent underwriting standards in the branch and facilitate claims documentation process and
Keep track on new relevant development in the branch and provide intelligent feedback to GM Branch and Distribution.
Any other duties as may be assigned from time to time.

Academic and Professional Requirements
Education

Bachelor’s degree in Commerce or in any related field   E
Computer literate in MS Office and other office applications   E
Diploma in AIIK/ACII   E

Experience Required:
Relevant experience

Minimum of four (4) years’ relevant experience, two (2) of which at supervisory level

Required years of experience

6 years

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024
Application Systems Support Analyst

PURPOSE:
Responsible for Supporting the business on first line support related tasks. He/She will be the point of contact between ICT and the CIC General Business (GB) staff as the first line of support on critical business systems related issues. These include tasks such as setting up new users, installing application software, deployment of application Change Request Patches, Gathering Technical requirements, carrying out technical UATs, doing RCA on reported issues as well as issuing recommendations and following up with the vendors on such issues to closure.
PRIMARY RESPONSIBILITIES:

Provide support for General Business Systems i.e. core system, portals and mobile apps in line with ICT service delivery agreement.
Onboarding and offboarding of users in systems in line with the ICT policy.
Conduct system user trainings and knowledge transfer in collaboration with the business.
Analyse system issues/gaps and offer solutions to resolve or escalate to the vendor for resolution.
Analyse business requirements and advise on technical feasibility for implementation.
Conduct minimal software development tasks i.e. developing reports, maintain existing systems integrations, core system codes.
Collaboratively work with system vendors to implement systems change requests in line with the business requirements.
Ensure quality of system patches by validating vendor deliverables in line with change management processes.
Review and document system controls, incidents, and recommend corrective actions.
Conduct disaster recovery procedures in line with risk and compliance guidelines.
Review and verify systems back-ups on a daily basis, and conduct back up restore tests in UAT on a quarterly basis in collaboration with the database administrator.
Continuously conduct and report internal vulnerability assessments of systems to address identified vulnerabilities in liaison with information security and risk subsections.

Academic and Professional Requirements
Education

Bachelor’s degree in an ICT related field from a reputable university E
Professional Qualifications CCNA, ITIL, CompTIA, SQL, Oracle Database Systems E

Experience Required:

5 years Relevant experience

Apply via :

ke.cicinsurancegroup.com

November 5, 2024
Assistant Investment Analyst

PURPOSE:
The primary responsibility will be to provide strategic support and analytical insights to drive informed decision-making for the business. The role holder will be responsible for research, investment analysis and provision of relevant information and recommendations on equity and fixed income investments.
PRIMARY RESPONSIBILITIES:

Data Analysis: Collect, analyze, and interpret data to generate insights and recommendations. Utilize tools and techniques to identify trends, patterns, and anomalies.
Market Research: Conduct market research and competitor analysis to support strategic decision-making. Stay updated on industry trends, market dynamics, and emerging technologies.
Financial Analysis: Assist in budgeting, forecasting, and financial modeling. Monitor key financial metrics and prepare reports for review.
Report Generation: Create detailed reports and dashboards that provide meaningful insights into business performance, trends, and opportunities.
Process Improvement: Identify inefficiencies and bottlenecks in existing processes. Propose and implement solutions to streamline operations and enhance productivity.
Project Support: Assist in the planning, execution, and tracking of various projects. Collaborate with cross functional teams to ensure project milestones are met.
Presentation Skills: Prepare and deliver clear, concise, and visually appealing presentations to convey complex information to stakeholders.
Investment Research: Conduct comprehensive research on various asset classes, industries, and individual companies. Analyze financial statements, market trends, economic indicators, and other relevant data to evaluate potential investment opportunities.
Financial Modeling: Develop and maintain financial models to assess the potential returns, risks, and valuation of investments. Utilize quantitative techniques and statistical analysis to support investment decisions.
Investment Reporting: Prepare investment reports and presentations for stakeholders. Communicate investment recommendations and performance analysis

Academic and Professional Requirements
Education

Bachelor’s Degree in Investment/Finance/Business Related fields from a reputable university

Professional Qualifications

CFA Qualification or equivalent

Experience Required:

2 years Relevant experience

Apply via :

ke.cicinsurancegroup.com

November 5, 2024
Internal Audit, Quality Assurance Manager

PURPOSE:
Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the quality assurance and improvement program for the internal audit department, providing guidance and support to ensure compliance with regulatory requirements and organizational policies. The role involves evaluating audit processes, identifying areas for improvement, and implementing strategies to enhance the overall quality and effectiveness of internal audit activities.
PRIMARY RESPONSIBILITIES:

Develop and implement a comprehensive quality assurance and improvement program for the internal audit function;
Conduct periodic assessments of internal audit processes, methodologies, and documentation to ensure compliance with IPPF standards and regulatory requirements;
Develop action plans to remediate non-conformance noted from the periodic assessments of internal audit activities;
Review audit workpapers, reports, and findings to assess the quality, accuracy, and relevance of audit work;
Provide feedback and recommendations to internal audit teams on areas for improvement and best practices;
Collaborate with the Group Chief Internal Auditor (GCIA) and the internal audit Technical Managers to develop and implement training programs to enhance the skills and competencies of audit staff;
Stay abreast of emerging trends, developments, and regulatory changes in the field of internal auditing and insurance and investments to ensure the quality assurance program remains current and effective;
Monitor key performance indicators and metrics to track the effectiveness and efficiency of internal audit activities;
Lead or participate in special projects and initiatives aimed at improving the overall governance, risk management, and control environment of the organization;
Prepare reports for senior management and the audit committee on the results of quality assurance reviews, including recommendations for improvement; and
Any other duties as assigned by the GCIA from time to time.

Academic and Professional Requirements
Education

Bachelor’s degree in Finance, Accounting, Actuarial Science, Statistics, or any business-related degree with strong quantitative focus

Professional Qualification

CPA (K) or Chartered Accountant Certified Internal Auditor (CIA)
Good understanding of guidelines and standards as prescribed in IIA-IPPF
Good working knowledge of Computer Assisted Audit Techniques (CAATs) and data analytics tools.

Experience Required:

8 years Relevant experience

Apply via :

ke.cicinsurancegroup.com

November 5, 2024
Network Security Engineer

PURPOSE:
Responsible for ensuring CIC Network (LAN & WAN) connectivity to all our Branches and Regional Offices and protecting the computer systems, networks, and data against security breaches, unauthorized access, and cyber threats.
PRIMARY RESPONSIBILITIES:

Design, implement, and manage network security infrastructure, including firewalls, VPNs (Virtual Private Networks), IDS/IPS (Intrusion Detection System/Intrusion Prevention System), and other security appliances.

Administration, management and maintenance of computer network systems, data circuits, application servers, routers, LAN, WAN and phone systems.
Responsible for the configuration and installation of network appliances and network software packages.

Core Network and Support via installation and configuration of networking hardware and software components
Maintain documentation related to network security configurations, processes, and procedures.
Develop and enforce security policies, procedures, and standards to ensure compliance with industry regulations and best practices.
Monitor network traffic for suspicious activities, analyze logs, and investigate security incidents to identify and respond to potential threats.
Implement and maintain network security measures to protect against unauthorized access and potential security threats including the timely deployment of security patches and updates for network devices, operating systems, and software applications.
Provide training and awareness programs to educate employees on security best practices, policies, and procedures.

Academic and Professional Requirements
Education

Bachelor’s degree in an ICT related field from a reputable university   E

Professional Qualifications

CCNA, CompTIA N+, CISSP   E

Experience Required:

5 years Relevant experience

Apply via :

ke.cicinsurancegroup.com

November 5, 2024
Customer Service Assistant Head of Customer Experience Head of Marketing and Communication Accounts Assistant – Medical Care Officer – Medical People & Culture Assistant Call Centre Nursing Executive – Medical Contact Centre Underwriting Assistant Relationship Officer Underwriting Assistant – General Business

Purpose:
To provide administrative and technical support to the branch, captive and independent intermediaries.
To provide general customer service in respect to all lines of business for all CIC subsidiaries.
Primary Responsibilities:

Check compliance of agents with IRA regulations;
Confirm compliance of the necessary regulatory business licenses;
Provide input for the branch reports;
Coordinate day-to-day branch administrative issues; office cleanliness, equipment functions for efficiency in the branch;
Receive, stamp, scan, index and distribute mail within and outside the Branch;
Handle phone calls and visitors, as well as resolve customers’ communication through electronic and physical channels;
Handle customer service issues in underwriting and claims;
Escalate Customer queries to the relevant job role if necessary;
Maintain professional ambience within the office premises;
Promote the organization’s customer service charter;
Generate quotations in consultation with the Branch Underwriter and Branch Manager;
Safe Keeping and accountability of security documents i.e. motor insurance certificates, log books, payment receipt vouchers, discharge vouchers, policy documents, revenue stamps, and any other such documents;
Support all CIC events in the branch territory both for internal events and those involving CIC Stakeholders and /or the general public
Handling and accounting for money within laid down procedures (Cash, Cheques, credit and debit cards, etc.)
Participate in premium collection and renewal follow up for the branch.
Group Life Underwriting, claims and loading of schedules

Specific Field or Qualification

Bachelor’s Degree in a relevant field,
Computer literate in MS Office and other office applications
Part qualification in relevant professional field would be an added advantage

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024
Finance Assistant Corporate Sales Manager Pension Administrator Corporate Sales Officer

PURPOSE:

Responsible for Branch credit reports, debtors reconciliation, receipting, banking, and petty cash management

PRIMARY RESPONSIBILITIES:

Participate in implementation of the company’s credit control policy;
Sending monthly commission and debtors statements and resolve incoming queries on outstanding accounts from intermediaries;
Apply reminders on account to ensure debts are paid in a timely manner and full follow through by relevant intermediaries;
Referring of uncollected debts to debt collection agencies, managing legal action and reference to the Credit Reference Bureau (CRB);
Drive collection of premium debited on a monthly basis;
Tracing and pursuing long outstanding debtors and where possible, assess capacity to settle debts;
Follow up bounced cheques and contacts the clients for replacements as and when it arises and provides a monthly report;
Check remittances (RTGS, EFT, IPFs) and facilitate receipting within 24 hours and monitor daily receipting and banking of all premiums received;
Visit and call intermediaries for follow up on collections and reconciliations to provide a weekly report

Academic and Professional Requirements

Education

Bachelor’s Degree in a relevant field,   E
Computer literate in MS Office and other office applications   E
CPA, ACCA or Certificate in credit control management   D

Experience Required:

Relevant experience   2

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024