Company Address: Address Reinsurance Plaza Mezzanine Floor, Aga Khan Walk

Head of Debt Reconciliation

PURPOSE:
Responsible for ensuring CIC account receivable are reconciled and signed off with the respective intermediaries and clients.
PRIMARY RESPONSIBILITIES:

Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum.
Monitoring debtor balances to ensure a reduction in debtor’s DSO; Ensuring credit and collection policies and procedures are followed within your team.
Clients and intermediary visitation, calls and emails chasing from debtors.
Liaise with sales Managers regarding overdue/disputed accounts
Disputes review on a weekly basis with escalation to GCFO as appropriate.
Dealing with overdue accounts that have gone into dormant including liaising with third party recovery agencies.
Liaison with underwriting and claims department for closure of reconciling items
Resolution of recon items and ensure closure
Monthly sign –off of the intermediary balances with the respective debtors
Preparation of debt reconciliation monthly reports to be table to credit control strategy committee.
Responding to relevant client and intermediary’s enquiries; Processing and reconciliation of invoices; Checking and posting of receipts to accounting systems.

Academic, Professional and Technical Competencies
Essential Knowledge/Skills and Experience Required:

Minimum of 5 years’ relevant experience.

Desirable Knowledge/Skills and Experience Required:

Strong knowledge of debt management, collections, reconciliation.
Excellent communication and presentation skills
Problem solving skills
Excellent interpersonal skills
Good analytical skills

Apply via :

careers.cicinsurancegroup.com

November 5, 2024
Senior Manager Underwriting – Medical

PURPOSE:
Responsible for providing leadership and strategic direction to deliver growth and underwriting profitability through proper selection and adequate pricing of risks for the subsidiary.
PRIMARY RESPONSIBILITIES:

Review the risks accepted in the company to ensure they are within the set underwriting guidelines and are covered under the reinsurance program.
Develop and advice management on the appropriate reinsurance programs.
Issue and approve quotations within specified limits.
Provide input on product development and business innovation initiatives to ensure continuous review of existing products to meet changing market needs.
Manage policy documentation process to achieve timely issuance of cover, debits, policy documents and endorsements.
Manage renewal process to achieve the set turnaround time and retention.
Co-ordinate underwriting activities to ensure quality and excellent customer service.
Review and submit compliance reports to the management and regulators.
Review existing risks, recommend and implement risk mitigation measures.
Review of departmental business processes and systems to meet the changing business needs and client expectations.
Engage intermediaries and other business partners in order to grow the business.
Manage strict application and enforcement of the credit policy and debt management structure and procedures.
Develop, circulate and regularly update underwriting guidelines.

Academic and Professional Requirements
Education

Bachelor’s degree in a related field and a Master’s degree an added advantage   E
Professional Qualifications   ACII or AIIK   D

Experience Required:

8 years Relevant experience

Apply via :

careers.cicinsurancegroup.com

November 5, 2024
Sales Officers – Retail Life (Alternativel Channels) – Nairobi Sales Officers – Retail Life (Alternativel Channels) – Kitengela Sales Officers – Retail Life (Alternativel Channels) – Nanyuki Sales Officers – Retail Life (Alternativel Channels) – Nyahururu Sales Officers – Retail Life (Alternativel Channels) – Machakos Sales Officers – Retail Life (Alternativel Channels) – Kiambu Sales Officers – Retail Life (Alternativel Channels) – Nyeri Sales Officers – Retail Life (Alternativel Channels) – Nakuru Sales Officers – Retail Life (Alternativel Channels) – Nakuru Sales Officers – Retail Life (Alternativel Channels) – Kisumu Sales Officers – Retail Life (Alternativel Channels) – Homabay Sales Officers – Retail Life (Alternativel Channels) – Bomet Sales Officers – Retail Life (Alternativel Channels) – Embu Sales Officers – Retail Life (Alternativel Channels) – Meru Sales Officers – Retail Life (Alternativel Channels) – Kakamega Sales Officers – Retail Life (Alternativel Channels) – Eldoret Sales Officers – Retail Life (Alternativel Channels) – Kisii Sales Officers – Retail Life (Alternativel Channels) – Bungoma Sales Officers – Retail Life (Alternativel Channels) – Kericho Sales Officers – Retail Life (Alternativel Channels) – Kilifi Sales Officers – Retail Life (Alternativel Channels) – Mombasa Sales Officers – Retail Life (Alternativel Channels) – Kitale

We are seeking to recruit Sales Officers to be assigned at our various branches countrywide.
The key responsibilities will include:

Generating new retail life business from the allocated Market/Channel;
Educate new and existing clients on retail life products;
Attending to customer queries and complaints;
Liaising with the various departments to ensure timely service delivery to the clients
Providing timely and accurate quotations within the turnaround times
Gathering market intelligence to ensure updated product range;
Follow up to ensure persistency is at the acceptable rate; and
Promoting CIC brand.

Qualifications

Minimum of a Diploma in a business related course.
A Bachelor’s degree is desirable
Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
Excellent communication and presentation skills
Good negotiation skills
Problem solving skills
Excellent customer care skills

go to method of application »

This role offers an attractive performance-based retainer and commissions.Interested candidates are encouraged to send their applications and updated CVs to channelsrecruitment@cic.co.ke stating the Job Title (Sales Officer) and Desired Branch/Region on the subject heading e.g. Sales Officer Nairobi.

Apply via :

channelsrecruitment@cic.co.ke

November 5, 2024
Underwriting Assistant – General Business

PURPOSE:
To assess and prudently underwrite General Business in commercially sound terms and to ensure that all underwriting and documentation duties in the section operate effectively and efficiently.
PRIMARY RESPONSIBILITIES:

Asses business risk proposal (Accept/Reject Risk) on the basis of existing underwriting guidelines);
To process schedules and issue policy document and endorsement;
To ensure proper and accurate debiting and crediting and ensure proper reinsurance policy in place;
Doing quotes for clients;
Ensure Timely renewal notification/follow up
General business underwriting for all classes of business
Preparation of monthly reports
Service to all customers within a reasonable time

Academic and Professional Requirements
Education

Bachelor’s degree in Business or in a related field   E
Computer Literate in MS Office and other office applications   E
Progress towards CII or IIK   D

Experience Required:

One year Relevant experience

Apply via :

careers.cicinsurancegroup.com

November 5, 2024
Client Service Assistant

PURPOSE:
The Client Service Assistant is accountable for the day to day creation of new member accounts and supporting the sales team when on-boarding new clients. The role will deliver operational effectiveness ensuring TAT on client creation is prompt for excellent client experience at first touch point.
PRIMARY RESPONSIBILITIES:

Checking on the correspondence email and responses.
Keeping and updating records of all members.
Conduct proper due diligence on client accounts & documentation.
Ensuring proper application forms have been dully filled & conducting any data entry for account creation.
Creation of online account applications.
Update client static data.
Communicate effectively with the client, sales team, and other members to ensure tasks/deliverables are efficiently completed.
Carry out banking transactions.
Filing and archiving of documents.
Arrange for mail and courier services.
Any other duty as may be given by the Fund Administrator.

Academic, Professional and Technical Competencies Required:
Essential Knowledge/Skills and Experience Required:

Up to one (1) years’ relevant experience.

Desirable Knowledge/Skills and Experience Required:

Excellent customer service skills
Strong interpersonal skills.
Excellent written and oral communication abilities.
Ability to work accurately with close attention to detail; strong ability to scrutinize and examine
Ability to take initiative and prioritize tasks; good time-management, multi-task, problem-prevention and problem-solving skills.
Willingness to adapt to changing business needs

Apply via :

careers.cicinsurancegroup.com

November 5, 2024
Business Development Executives

PURPOSE:
The position entails driving revenue growth and expanding the new/renewal General Insurance (GI) and Medical business portfolio. The goal is to meet corporate annual budgets by strategically developing assigned markets and intermediary channels. This involves cultivating profitable business opportunities for the company through the establishment of robust relationships and partnerships.
PRIMARY RESPONSIBILITIES:

Cultivate robust strategic partnerships and relationships with assigned
Efficiently navigate the sales cycle and maintain a value-driven service
Implement optimal Client Relationship Management practices to meet business
Track and report performance against agreed sales and retention
Spearhead revenue growth by overseeing daily sales activities of assigned
Keep clients informed about both new and existing
Collaborate with various departments to ensure seamless and timely service delivery to clients/intermediaries.
Develop and promptly deliver quotations and tender documents to clients / intermediaries.
Contribute to departmental planning and budgeting processes as
Ensure compliance with credit control policies through cash and carry and debt collection
Foster intermediary engagement through visits, performance reviews, support, training, and motivation to drive business
Organize and execute market activations and outreach events in strategic locations through visits or alternative
Monitor competitor activity and identify opportunities/threats arising from such activities

Academic and Professional Requirements
Education

Diploma in a business / marketing related field. E
Computer literate in MS Office and other office applications E
C.O.P qualification is an added advantage D

Experience Required:

2 years Background in Sales

Apply via :

ke.cicinsurancegroup.com

November 5, 2024
Credit Control Assistant Legal Assistant Claims Registration Assistant

PURPOSE:
To ensure that debts are managed and maintained at it’s minimal. To ensure that there is strict adherence to the credit policy.
PRIMARY RESPONSIBILITIES:

Participate in implementation of the company’s credit control policy;
Sending monthly commission and debtors statements and resolve incoming queries on outstanding accounts from intermediaries;
Apply reminders on account to ensure debts are paid in a timely manner and full follow through by relevant intermediaries;
Referring of uncollected debts to debt collection agencies, managing legal action and reference to the Credit Reference Bureau (CRB);
Drive collection of premium debited on a monthly basis;
Tracing and pursuing long outstanding debtors and where possible, assess capacity to settle debts;
Follow up bounced cheques and contacts the clients for replacements as and when it arises and provides a monthly report;
Check remittances (RTGS, EFT, IPFs) and facilitate receipting within 24 hours and monitor daily receipting and banking of all premiums received;
Visit and call intermediaries for follow up on collections and reconciliations to provide a weekly report

Academic and Professional Requirements
Education

Bachelor’s Degree in a relevant field

Professional Qualifications

Computer literate in MS Office and other office applications
CPA, ACCA or Certificate in credit control management

Experience Required:

2 years Relevant experience

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024
Independent Board Member

Solid Business/Commercial Experience, preferably;

Has clear understanding of how a corporate enterprise runs and the responsibilities of an independent director.
An understanding of financial reporting and internal control principles of financial management.
Internal and multi – cultural experience and understanding; and
The aptitude and experience to fully appreciate the legal responsibilities of a Director and the Governance processes of a Public Company.

Integrity and Professionalism;

Must have the highest ethical standards, a keen sense of professionalism and be prepared to serve the interests of all the stakeholders.
Exhibit independence, objectivity and a commitment to the Company’s Corporate Governance Guidelines and its Code of Conduct and Ethics;
Personal qualities of intelligence, self-assuredness, inter-personal skills, commitment, communication skills, inquisitiveness, objectivity, practical wisdom, problem-solving skills, Strong decision making, action planning, prioritization skills and mature judgment.
A willingness to commit, as well as have, sufficient time to discharge his or her duties to the Board.
Ability to develop and maintain a good working relationship with the other members of the Board and with the senior management of the Company.

Extensive Leadership and Management Experience.
A successful track record in improving productivity, cost control, quality and service.

Must provide evidence of compliance with Chapter Six of the Constitution of Kenya on Integrity and Ethics requirements i.e., certificate of good conduct from the Directorate of Criminal Investigations, clearance certificate from HELB, Tax compliance certificate from KRA and a report from an approved Credit Reference Bureau.If you are interested and believe you can clearly demonstrate your abilities to meet the relevant criteria for the role above, please submit your application including copies of your academic and professional certificates, testimonials and your curriculum vitae, including among other details your current position/profession, email and telephone contacts of three (3) referees familiar with your qualifications and work experience on or before 5th July 2024 addressed to:Group Chief Executive Officer,CIC Insurance Group Limited,11th Floor,CIC Plaza II,Mara Road, Upperhill,Email: groupcs@cic.co.keNB: CIC Insurance Group Plc is committed to diversity and gender equity within the organization.

Apply via :

groupcs@cic.co.ke

November 5, 2024
Assistant Manager – Investment Operations

PURPOSE:
Responsibilities as Assistant Manager- Investment Operations: Work closely with Operations Manager to provide leadership to the team handling Investment Operations, processes, client service and production of client reports with the aim of offering excellent customer service and experience.
PRIMARY RESPONSIBILITIES:

Review and approve reconciliations between the custodian and the fund manager;
Review daily pricing of Unit Trust products
Develop, review and update the operations manual for CICAM business;
Review the reconciliations and final client investment reports(statements) before dispatch to clients;
Check and approve accuracy and completeness of all content that is uploaded into the investment system(daily);
Reviews customer concerns and ensures appropriate action is taken on any escalated issues;
Review portfolio performance before circulation to the relevant stakeholders
Participate in planning and budgeting for the department
Any other duty as may be given.

Academic and Professional Requirements
Education

Bachelor’s degree in Commerce or in a related field   E
Computer literate in MS Office and other office applications   E

Professional

Certification in either of the following; CISA/ CISM/ CRM/ Progress in CPA   D

Experience Required:

3 years Relevant experience

Apply via :

ke.cicinsurancegroup.com

November 5, 2024
Business Development Officer – Medical

PURPOSE:
The jobholder shall be responsible for generating revenue and sustaining intermediary relationships for Medical Business growth.
PRIMARY RESPONSIBILITIES:

Implement the business development plan.
Propagate and nurture excellent relations with insurance intermediaries and other distribution channels through constant contact in order to facilitate a steady inflow of business.
Facilitate timely preparation of new business quotations as requested by intermediaries and direct clients, and closely follow up to convert them into business.
Facilitate timely preparation and submission of tender bids.
Ensure reliable technical support to intermediaries and sales force through effective business presentations and business meetings.
Ensure continuous training of intermediaries on product knowledge.
Update your sales pipeline tool with strategic initiatives for close monitoring and follow through to meet your set targets.
Grow your portfolio through targeted recruitment of intermediaries.
Gather information on market intelligence and feed-back on market dynamics and customer needs to facilitate continues review and enhancement of products.
100% adherence to compliance on statutory and regulatory requirements through proper contracting and licensing requirements of the intermediaries and collection of premiums.

Academic and Professional Requirements
Education

Bachelor’s degree in a business-related field. E
Computer literate in MS Office and other office applications E
Additional qualification in insurance, sales and marketing will be an added advantage.

Experience Required:

3 years Business development or Sales operations

Apply via :

ke.cicinsurancegroup.com

November 5, 2024