Company Address: Address Reinsurance Plaza Mezzanine Floor, Aga Khan Walk

Branch Cashier

JOB DESCRIPTION
Responsible for receipting, banking, reconciliation for daily banking Vs Receipts he is also responsible for dispatch of receipts to customers.
PRIMARY RESPONSIBILITIES:

Account for all money received on behalf of the Company, arrange for daily banking and keep all money not banked in the safe at the close of business.
Issue receipts immediately and accurately for all money collected during the day and allocate all the money receipted to specific policies or invoices immediately and before close of the business.
Reconciling daily total receipt with the total daily sales before close of business
Present banking slips, daily receipt control sheet and banking summary to the branch manager daily for cross checking and sign off.
Maintain accurate and complete cash book and petty cash records on a daily basis and update all accounts records and registers.
Prepare intermediaries’ commission payment requisitions and forward them to the Branch Manager for review and finance for approval.
Reconcile intermediary accounts as instructed by Branch manager/Finance manager.
Reconcile debtor’s accounts.
Keep and update registers of all received PD cheques and ensure prompt banking when they are due.
Keep and update records of payment of utility bills.
Facilitate prompt payment of invoices to our local service providers
Handle customer complaints related to payment
Provide input for the branch reports;
Tagging and verification of assets
Prepare member schedules premium and fund statements, utilization reports and replenishment letters to clients/ schemes;
Safe Keeping and accountability of security documents: i.e. payment receipt vouchers and receipts

Academic Qualifications

Bachelor’s degree in any business related field
Diploma in relevant field / Relevant technical training certificate

Professional Qualifications

ATC/CPA/ACCA added advantage or part qualification in relevant professional field

Experience

Up to one (1) years’ relevant experience

Skills and Attributes

Planning and Organizing skills
Interpersonal Skills
Communication Skills

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://cic.co.ke/job-application/ clearly indicating the position being applied for. The application should reach us by close of business on 19th October 2021 through. Please note only short listed candidates will be contacted. If you do not hear from us by 12th November 2021 consider your application unsuccessful.

Apply via :

cic.co.ke

October 28, 2024
Assistant Fund Administrator Cash Reconciliation Officer Office Receptionist

Purpose
The role is accountable for day to day reconciliation of clients’ accounts with the bank statement and suspense account. The role will provide seamless and prompt purchase updates for continuous and better customer experience.
Primary Responsibilities

Follow up on swift resolute of bank channel integration challenges.
Prepare the suspense report and monitor suspense activity
Responding to any queries/complaints on purchases
Confirm disbursement of e-receipts to customers.
Call clients to verify purchase details.
Ensure dispatch of monthly member statements
Follow up and resolve arising member statement issues
Contact new clients to confirm receipt of funds, process flow and product information.
Reconcile and review all cheque details, identifying bounced cheques and inform clients.

Academic Qualification

A minimum of a Bachelor’s degree in Business or in a related field

Professional Qualification

ACCA/CPA/CIFA (Added advantage)

Experience

Up to two (2) years’ relevant experience.

Skills and Competencies

Excellent communication and presentation skills
Self-driven and self-motivated with demonstrated effectiveness.
Ability to solve problems with urgency and accuracy
Demonstrated organized and planning abilities.
Team player and ability to collaborate with other team players
Drive process improvements and solutions.
Can work with minimal supervision and meet deadlines.

go to method of application »

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://cic.co.ke/job–application/ clearly indicating the position being applied for. The application should reach us by close of business before the deadline. Please note only short listed candidates will be contacted.

Apply via :

cic.co.ke

October 28, 2024
Risk Analyst Assistant Relationship Officer – Pension Administration Client Service Officer Client Service Assistant Legal Assistant

Purpose
Responsible for risk identification, analysis and recording to facilitate transparency and accuracy in decision making.
Primary Responsibilities

Collect and analyze data for risk assessment, monitoring and compliance
Review and recommend improvements to existing risk modelling techniques
Conduct regular assessments of the various business systems and implement or monitor needed improvements.
Review files and capture information during risk assessments
Assist in the development and execution of companywide compliance policies and procedures.
Collection of data for preparation of management and board reports
Review all monthly, quarterly and semi –annual regulatory/statutory returns across all subsidiaries
Maintain risk incident logs
Coordinating risk champions in risk identification and analysis

PERSON SPECIFICATION
Academic Qualification

Bachelor’s Degree in statistics, economics, finance or another business-related degree

Professional Qualification

CISA/CISM/CRM, Progress in CPA

Experience

Up to one (1) years’ relevant experience.

Skills and Competencies

Problem solving skills.
Good analytical skills.
Computer literate in MS Office and other office applications.
Understanding of the working environment /competitors.
Technical competence in insurance and accounting.
Basic knowledge of regulations by AKI, CMA and IRA.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Head – Retail Sales

JOB DESCRIPTION
The role holder will be responsible for the development of Life retail sales leadership, setting and management of quality targets and the achievement of sales and business revenue targets. This shall be through the development of assigned markets and channels as a source of profitable business for the company; and development of strong relationships and partnerships.
PRIMARY RESPONSIBILITIES

Develop strategies aimed at growing sales revenues, improving quality of business and profitability in line with the overarching corporate strategy;
Align the organizational structure and resources/jobs to support the execution of the strategy. Continually review and re-assess the strategy during the year to make tactical changes;
Re-align to new developments/opportunities that may arise, set clear tactics, goals and targets to cascade into the regions for implementation of this strategy;
Lead with Integrity in executing our Retail Strategy in partnership with our Business Development Managers; Sales Force and Support Functions in alignment overall business growth;
Build and develop a strong mentorship and coaching culture within our Retail Sales Channel and lead from the front in providing support to our Sales Force;
Ensure sound and activity-based sales culture in line with our growth strategy;
Drive a strong sales culture within the Tied Agency footprint across the country;
Drive profitable sales in a multi-channel environment with a key focus on the Co-operative movement and strategic partners;
Drive digital sales on retail solutions;
Manage risk and compliance issues and strict adherence to regulatory guidelines within the business;
Develop annual sales targets cutting across revenues, profitability, manpower and activity rates;
Manage monthly, weekly and daily activities to achieve set targets;
Develop sales leadership through recruitment, selection and retention of high caliber Life sales force and agents;
Drive performance through the implementation and management of clear business process and by cultivating a high-performance culture through incentivizing and motivating them;
Work in close collaboration with Marketing to align marketing budgets and support to the execution of the Sales Co-ordinate for national initiatives relating to sponsorships, client events, campaigns, competitions, and communication.
Manage the departmental diary on key events such as market activations, launches, promotions, regular management meetings designed to catalyze
Annually engage in Product reviews and enhancements or new product features, distribution rates and fees with key feedback from the market and our sales partners;

GENERIC DUTIES

Carry out performance appraisal, coaching and mentoring staff
Resource allocation, staffing and leave approval
Participate in planning and budgeting for the department
Participate in various meeting and committees.

PERSON SPECIFICATIONS
Academic Qualifications

Bachelor’s degree in a related field. A Master’s degree is an added advantage

Professional Qualifications

Professional qualifications in Insurance – AIIK/LOMA/ACII is mandatory
Professional qualifications in Marketing – CIM/Diploma in Sales or Marketing is an added advantage

Experience

Minimum of eight (8) years’ experience in a similar position, three (3) of which at senior managerial

Skills and Attributes

Excellent communication and presentation skills
Strategic Decision Making
Directing and Influencing
Results Driven
Leadership skill
Understanding the work environment / competitors
Technical competence in insurance
In-depth knowledge of regulations by AKI and IRA

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title. Strictly apply through: Liferecruitment@cic.co.ke clearly indicating the position being applied for e.g. HEAD – RETAIL SALESThe application should reach us by close of business on 6th October 2021. Please note only short listed candidates will be contacted. If you do not hear from us by 31st October 2021 consider your application unsuccessful.

Apply via :

Liferecruitment@cic.co.ke

October 28, 2024
Data Protection Officer

PURPOSE:
The bearer of the role, will work closely with the compliance and Information Security functions to develop and monitor policies and standards applicable to the business and in compliance with the Data Protection Act.
The Data Protection Officer will monitor compliance and data practices internally to ensure the business and its functions comply with the applicable requirements under the Data Protection Act.
S/He will be responsible for staff training and data protection impact assessments as well as be the primary contact for supervisory authorities and individuals whose data is processed by the organization.
PRIMARY RESPONSIBILITIES

Establishing the Data Protection framework and implementation plan, and development of policies including developing templates for data collection and assisting with data mapping.
Guiding the various subsidiaries and departments on the implementation of the Data Privacy requirements and supporting them to ensure compliance with the Data Protection Act (including how to deal with privacy breaches)
Creating and maintaining a register on comprehensive records of all data processing activities conducted by the company, including the purposes of all processing activities which must be made public on request.
Training stakeholders involved in data collection/processing, updating the training requirements as well as conducting specific trainings for particular processing requirements.
Conducting reviews to ensure compliance, accountability and to address potential issues proactively.
Ensuring that IT systems and procedures comply with all relevant data privacy and protection law, regulation and policy (including in relation to the retention and destruction of data).
Support the business in preparation of privacy statements for each processing operation, and ensuring processes are put in place to ensure that the privacy statement is provided to the data subjects on all company forms and/or literature, websites and other communication or data collection mediums.
Collaborating with the Information Security function to maintain records of all data assets and exports, and maintaining a data security incident management plan to ensure timely remediation of incidents including impact assessments, security breach response, complaints, claims or notifications, and responding to subject access requests (SARs).
Create Information Base: Create an intranet page for data protection in the institution which includes privacy statements, Data Protection guidelines/instructions of the institution/body, quality assurance reports, Data Protection periodic reports, and any other elements which may be helpful to the controllers and the staff of the organization.
Serving as the point of contact between the company and the Regulatory Authorities and co-operating with them during inspections by answering any complaints or queries raised.
Interfacing with data controllers and data subjects to inform them about the use of their data, their data protection rights, obligations, responsibilities, the measures the company has put in place to protect their personal information and to raise awareness on the above.
Providing quarterly status updates to senior and middle management and drawing immediate attention to any failure to comply with the applicable data protection rules.
Prepare an annual work programme at the beginning of each year for sign off.

PERSON SPECIFICATIONS
Academic Qualifications

Law degree from an accredited law school or Bachelor of Science in Computer Science.

Professional Qualifications

Data Protection and/or Privacy certification: (International Association of Privacy Professionals (IAPP) such as Certified Information Privacy Professional (CIPP), Certified Information Privacy Professional/Information Technology (CIPP/IT)
Certified Information Systems Security Professional (CISSP)
Certified Information Systems Auditor (CISA) certification
Certified Information Security Manager (CISM) certification

Experience

Minimum of Three (3) years’ relevant experience in a compliance/audit environment, within the financial services industry preferably in the insurance or banking.
Have carried out at least one Data Protection Impact Assessment exercise

Skills and Attributes

Expertise in data protection law and practice
Software proficiency
Reliable and independent.
Management and Organization Skills
Business acumen.
Excellent communication
Negotiation and Conflict Resolution skills.
Time Management.
Result driven.
Strategic thinking and Decision Making
Ability to use independent judgment and discrete.
Data analytics
Interpersonal skills
Integrity
Planning and organizing.
Discretion and confidentiality.

If you have the aforementioned professional and academic qualifications and you are ready to execute

Apply via :

cic.co.ke

October 28, 2024
Assistant Claims Manager – General Business

PURPOSE:
To efficiently handle all claims and ensure settlement is done within stipulated timelines within the set standards.
PRIMARY RESPONSIBILITIES:

Continuous and critical analysis of all claims information and make recommendations on admissibility or otherwise
Check and approve all prepared discharge vouchers and payments-both clients and service providers within specified limits.
Regularly reviewing claims reserves to maintain adequate and accurate reserves at all times
Providing input to underwriters on review of potential or existing risks. Giving feedback on claims trends and their potential impact on the book.
Resolving customers complaints and disputes swiftly and fairly to guarantee customer satisfaction.
Coordinate processing of all reinsurance claims and follow up on co-insurers recoveries.
Preparing and presenting accurate and timely management reports and statutory returns.
Developing, documenting and executing claims strategies and procedures taking into account emerging trends, potential outcomes, recoveries and any associated costs.

GENERIC DUTIES

Carry out performance appraisal, coaching and mentoring staff;
Resource allocation, staffing and leave approval;
Participate in planning and budgeting for the department and
Participate in various meeting and committees.

PERSON SPECIFICATIONS
Academic Qualifications

Bachelors’ degree in Insurance, Business Administration or Economics or in related field.

Professional Qualifications

IIK/ CII Diploma required

Experience

Minimum of four (4) years’ relevant experience

Skills and Attributes

Excellent communication and presentation skills
Problem solving skills
Excellent interpersonal skills
Good analytical skills
Computer literate in MS Office and other office applications
Understanding of the working environment /competitors
Technical competence in insurance
Basic knowledge of regulations by AKI and IRA

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title. Strictly apply through https://cic.co.ke/job-application/ clearly indicating the position being applied for. For example: Ref: Application for Assistant Claims Manager – General Business The application should reach us by close of business on 30th September 2021 through. Please note only short listed candidates will be contacted. If you do not hear from us by 8th October 2021 consider your application unsuccessful.

Apply via :

cic.co.ke

October 28, 2024
Board Member

Job Description
CIC General Insurance Uganda Limited and CIC Africa Life Assurance Limited are leading financial services companies in Uganda seeking to engage dynamic, highly driven and result oriented individuals with elaborate business networks to fill the positions of Independent Board Members.
CIC General Insurance Uganda Limited and CIC Africa Life Assurance Limited are subsidiaries of CIC Africa (Uganda) Limited which was started in 2015 by a collaboration between the cooperative movement in Uganda (led by UCSCU and UCA) and CIC Insurance Group Plc in Kenya. CIC Group is a leading cooperative insurer in Africa incorporated under the laws of Kenya and with subsidiaries in Uganda, South Sudan and Malawi.
The ideal candidates should be able to demonstrate the following skills and competencies and have the prescribed qualifications and experience:
Solid Business/Commercial Experience, preferably;

An understanding of financial reporting and internal control principles of financial management.
Internal and multi – cultural experience and understanding; and
The aptitude and experience to fully appreciate the legal responsibilities of a Director and the Governance processes of a Public Company.
Other Directorships is an added advantage.

Integrity and Professionalism;

Must have the highest ethical standards, a keen sense of professionalism and be prepared to serve the interests of all the stakeholders.
Exhibit independence, objectivity and a commitment to the Company’s Corporate Governance Guidelines and its Code of Conduct and Ethics;
Personal qualities of intelligence, selfassuredness, inter-personal skills, commitment, communication skills, inquisitiveness, objectivity, practical wisdom, problem-solving skills, Strong decision making, action planning, prioritization skills and mature judgment.
A willingness to commit, as well as have, sufficient time to discharge his or her duties to the Board.
Ability to develop and maintain a good working relationship with the other members of the Board and with the senior management of the Company

Extensive Leadership and Management Experience

A successful track record in improving productivity, cost control, quality and service.

If you are interested and believe you can clearly demonstrate your abilities to meet the relevant criteria for the role above, please submit your application including copies of your academic and professional certificates, testimonials and your curriculum vitae, including among other details your current position/profession, email and telephone contacts of three (3) referees familiar with your qualifications and work experience on or before 6th October 2021 addressed to:Group Chief Executive Officer
CIC Insurance Group Plc
Email: Group.GCEO@cic.co.ke

Apply via :

Group.GCEO@cic.co.ke

October 28, 2024
Compliance Manager ICT infrastructure administrator

PURPOSE:
The role will be charged with the review, design and improvement of the Compliance Framework within the CIC Insurance Group. The role provides compliance oversight from a Group wide perspective and must be competent in regulatory requirements in the financial industry with a vast experience in Insurance compliance and exposure to Fund and pension Management.
Expansive knowledge and demonstrated experience with relevant applicable regulations / compliance practise including Data Protection Act, Unclaimed Financial Asset compliance, Anti Money Laundering (AML), and Counter Terrorist Financing (CTF), Tax Compliance, regulatory Filling/ reporting requirements and standards (Local, Regional and International) in the Financial industry will be required.
PRIMARY RESPONSIBILITIES

Review and Designing of a Compliance framework for the Group complete with monitoring and reporting mechanisms.
Provide high quality Compliance advice to Business and Support functions on applicable internal policies, laws and regulations
Ensure Regulatory compliance and flag areas/ issues of non-compliance
Liaising with relevant regulators and as required from time to time manage regulatory inSspections.
Ensure all regulatory applications, returns, fillings and correspondence are done.
Management of anti-money laundering and know your client Policies, procedures, systems and reporting.
Reviewing existing controls and their alignment to regulatory requirement and adherence to internal procedures and processes
Evaluating the efficiency of controls and improve them continuously
Revising procedures and processes periodically to identify hidden risks or non-conformity issues
Review of products and the product development process to ensure compliance with regulatory requirements
Research on emerging compliance Issues.
Draft and present for approval (Internal and external) operational policies to assist in compliance with laws and regulation for management approval.
Register and communicate written approved policies and procedure across the organization.
Preparation of training materials and the delivery of training to staff.
Report to middle and senior management on the compliance deficiencies

PERSON SPECIFICATIONS
Academic Qualifications

Bachelor’s degree in law, business administration, or Finance.

Professional Qualifications

CISA/CISI/CRM, CISM, Progress in CPA

Experience

Minimum of six (6) years’ relevant experience.

Skills and Attributes

Strong knowledge of industry processes and regulations.
Outstanding communication and interpersonal abilities.
An analytical mind-set with excellent organizational and leadership skills.
Team player adaptable to fast-paced and changing environment and eager to learn.
Ability to manage tight processes, accuracy and attention to detail.
Ability to handle confidential and sensitive information with the appropriate discretion and ethics.
Ability to dive into the details and develop greater understanding of the CIC Group wide compliance requirement.
Excellent time management skills – Be able to organize and meet monthly, quarterly and annual deadlines for multiple regulators.

If you have the aforementioned professional and academic qualifications and you are ready to execute

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Call Centre Nursing Executive – Medical Contact Centre (Contract)

PURPOSE:
To provide general customer service in respect to medical business customers.
PRIMARY RESPONSIBILITIES:

Receive and respond to Medical emergency lines and ensure 24 hour coverage.
Handle phone calls and visitors, as well as resolve customers’ communication through electronic and physical channels.
Issuance of both in and outpatient approvals for admissible requests for insured members.
Communication to stakeholders on management of cases and financial liability through reports.
Provide input for the customer service reports.
Handle customer service issues and queries.
Escalate Customer queries to the relevant job role if necessary.
Maintain professional ambience within the office premises.
Promote the organization’s customer service charter.

GENERIC DUTIES

Participate in planning and budgeting for the department.
Support all Medical business events in both for internal events and those involving CIC Stakeholders and /or the general public;
Participate in premium collection and renewal follow up for clients.

PERSON SPECIFICATIONS
Academic Qualifications

Bachelor’s Degree In Nursing (KRCHN), Health Management Or In A Related Field
Diploma in Nursing or Health System Management would be an added advantage

Professional Qualifications

KRN/KRCHN

Experience

Up to three (3) years’ relevant experience in busy health environment
Experience in a medical call centre management unit will be an added advantage

Skills and Attributes

Problem solving skills;
Good analytical skills;
Computer literate in MS Office and other office applications;
Understanding of the working environment /competitors;
Technical competence in insurance;
Basic knowledge of regulations by AKI and IRA;
High emotional intelligence;

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title.

Apply via :

cic.co.ke

October 28, 2024
Legal Assistant – Claims GB

PURPOSE:
Responsible for handling legal claims lodged against the company and its insureds.
PRIMARY RESPONSIBILITIES:

To refer matters to the advocates in the panel;
To settle fee notes raised by the advocates in the panel;
To review claim files and prepare legal opinions for consideration by the company;
To generally handle correspondence between us and the advocates on the record;
To scan files handled;
To file away documents worked on;
To respond to all inquiries timely.

PERSON SPECIFICATIONS
Academic Qualifications.

Bachelor’s degree in Law or in a related field

Experience.

Up to one (1) years’ relevant experience

Skills and Attributes

Excellent communication and presentation skills
Problem solving skills
Excellent interpersonal skills
Computer literate in MS Office and other office applications

Apply via :

cic.co.ke

October 28, 2024