Company Address: Address Reinsurance Plaza Mezzanine Floor, Aga Khan Walk

Assistant Manager-Fraud Prevention and Investigation Internal Auditor-Information & Communication Technology

PURPOSE:
To conduct objective, fair, thorough, unbiased and timely investigations into allegations of fraud, waste or abuse committed against the Company.
PRIMARY RESPONSIBILITIES:

Develop and implement appropriate policies and standards of investigation.
Manage fraud specific complaint to ensure that all complaints communicated are carefully handled.
Review and research evidence/documents to analyse the overall fact pattern of claim.
Prepare timely reports on activities related to investigations and give sound recommendations.
Prepare and coordinate field assignments to obtain relevant evidence and information.
Coordinate with defense counsels to provide deposition strategies and use law enforcement resources for assistance.
Manage a large and varied case load effectively and efficiently to achieve positive results.
Prepare prosecution packages and restitution proposals

Academic Qualifications

Bachelor’s degree in Social Science or a related field

Professional Qualifications

Diploma in criminology.

Experience

Up to 3 years of relevant experience with proficiency in insurance procedures, regulations and investigation methods.

Skills and Attributes

Honest and ethical with high levels of integrity and confidentiality.
Discrete and tactful.
Conflict resolution skills with display of good interviewing and interrogation skills.
Good analytical and organizational skills needed to manage a high volume of assigned cases.
Computer literate in MS Office and other office applications;
Understanding of the working environment with strong interpersonal and communication including the ability to interact with clients, management and law enforcement.

go to method of application »

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through https://cic.co.ke/job-application/ : clearly indicating the position being applied for.The application should reach us by close of business on 4th February, 2022. Please note only short listed candidates will be contacted. If you do not hear from us by 28th, February, 2022 consider your application unsuccessful.N/B: This job advert is open to both internal and external candidates.

Apply via :

cic.co.ke

October 28, 2024
Legal Officer – Claims GB Underwriting Assistant – Sales GB (Contract)

PURPOSE:
Responsible for presenting the company’s legal interests in claims settlement, offering legal advice, negotiations and defending the company against third party claims and suits and pursuing reinsurance recoveries.
PRIMARY RESPONSIBILITIES:

Engaging in negotiations with third party claimants with a view to negotiating out of court settlement
Pursuing third party recoveries to enhance savings made by the company
Responding to demand letters from external advocates
Legal compliance with the court procedures
Liaison with external advocates
Conducting legal research –legal advice and legal opinions
Performing legal analysis of claims
Registration of claims
Appointment of external service providers e.g. doctors, investigators etc.; and
Maintaining and updating the court hearings dates

PERSON SPECIFICATIONS
Academic Qualifications

Bachelor’s degree in Law or in a related field

Professional Qualifications

Postgraduate diploma in law (Admission to the bar and holder of a current practicing certificate is a requirement)

Experience

Up to three (3) years’ relevant experience

Skills and Attributes

Excellent communication and presentation skills
Problem solving skills
Excellent interpersonal skills
Good analytical skills
Computer literate in MS Office and other office applications
Understanding of the working environment /competitors
Technical competence in insurance
Basic knowledge of regulations by AKI and IRA

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Relationship Officer – Metropolis

PURPOSE:
To generate revenues from intermediary and client accounts, including upselling and cross-selling. Develop and maintain long-term relationships with intermediaries by making sure they receive requested products and services in a timely fashion.
PRIMARY RESPONSIBILITIES:

Sourcing of business (new & renewal) and servicing intermediary accounts;
Constantly updating intermediaries on new and existing products;
Recruit, train, motivate and retain new and existing intermediaries for business growth;
Liaising with the various departments to ensure timely service delivery to intermediaries;
Preparations of quotations and tenders for delivery to clients and intermediaries;
Collect market intelligence and prepare reports on products and services;
Ensure compliance to the credit control policy through debt collection
Promoting CIC brand;
Ensure all intermediaries trading with CIC are licensed in accordance with IRA guidelines

PERSON SPECIFICATIONS
Academic Qualifications

Bachelor’s degree in Commerce or in a related field
Experience
Up to three (3) years’ relevant experience

Skills and Attributes

Excellent communication and presentation skills
Problem solving skills
Excellent interpersonal skills
Excellent customer care skills
Good analytical skills
Computer literate in MS Office and other office applications

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through:https://cic.co.ke/job-application/clearly indicating the position being applied for.The application should reach us by close of business on 20th January 2022 through. Please note only short listed candidates will be contacted. If you do not hear from us by 11th February 2022 consider your application unsuccessful.N/B: This job advert is open to both internal and external candidates.

Apply via :

cic.co.ke

October 28, 2024
CIC Life Agency Managers Assistant Claims Analyst – General Business

CIC Life is expanding its wings and seeks to recruit individuals for an exciting career opportunity as Agency Managers in any of the following offices: Nairobi, Nyeri, Kitale, Machakos and Eldoret.
Job Description
The Agency Manager will be responsible for selling and growing retail Life Assurance products through Unit Managers and Financial Advisors under their supervision. This shall include recruiting, training, retaining and providing overall leadership to Unit Managers and Financial Advisors as prescribed by the company to ensure key performance indicators for the Agency are met.
Responsibilities

Recruitment, selection and retention of productive Unit Managers and Financial Advisors;
Conducting trainings on company products, processes, sales and soft skills to achieve results;
Conduct Field Training with Unit Managers and Financial Advisors to ensure hands on approach to sales;
Performance management and supervision to drive sales across all product lines and meet targets;
Provide one-to-one coaching, mentoring and motivation to agency members and ensure that they effectively implement strategies and agreed action plans;
Market segmentation and opening of markets for financial advisors to secure business;
Providing effective customer service to both prospective and existing customers;
Preparing sales and other management reports as required from time to time;
Identify and open pay points for the agency and monitor the sales growth in these markets; and
Performing any other duties as may be assigned by the Business Development Manager

Qualifications

Minimum of a Diploma in a business related course. A Bachelor’s degree will be an added advantage
Must have a valid IRA License for the current year
Minimum 5 years’ relevant experience within the financial services industry
Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP
Excellent leadership, communication and interpersonal skills

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Facilities Officer

PURPOSE:
Facilities officer provides assistance to ensure the day-to-day smooth management and operation of a building’s infrastructure, contract management, security, office support services along with property and space management services.
JOB ROLE SUMMARY

Identify and source for the tenants for CIC Plaza;
Review and monitor lease agreements for CIC Plaza and the branch offices – and facilitating the renewal of the leases (Land rates);
Deal with statutory bodies on matters relating to the building and the plots – KPLC, NCC, Ministry of Lands, and NWC, Telkom;
Monitor and check that the service providers are delivering as per the service standards stipulated;
Prepare demand notes and collection of rent income;
File VAT returns paid on rent to KRA;
Prepare property rental income and expense budgets;
Advise on areas requiring repairs and maintenance – building, furniture, equipment, and fixtures – and oversee repair works by supervising the contractors involved that safety standards are maintained;
Reconcile contractors’ and service providers’ invoices/ fee notes and submit to assistant accountant for payments;
Review the existing list of assets owned by the group for purposes of insurance and follow up for premium payment;
Sourcing for office space and assist in negotiating lease agreements.
Update the fixed asset register.

PERSON SPECIFICATIONS
Academic Qualifications

Bachelor of Land economics/Degree in Real Estate Management.

Experience

Up to three (3) years’ relevant experience

Skills and Attributes

Good communication (written and spoken) skills
Interpersonal skills
Honesty, Integrity, team player, customer service
Sense of urgency
Sound decision-making

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through:

Apply via :

cic.co.ke

October 28, 2024
Regional Relationship Officer – Bancassurance

PURPOSE:
To generate revenues and maintain relationship from the banking sector.
PRIMARY RESPONSIBILITIES:

Generating new business from the Banking sector;
Servicing existing client Banks;
Training new and existing clients on products;
To attend to customer queries and complaints;
Liaising with the various departments to ensure timely service delivery to the client;
Attend and participate in the various key activities in the department;
Providing timely and accurate quotations within the turnaround times;
Gathering market intelligence to ensure updated product range;
Participate in the preparation of revenue budget;
Follow up to ensure renewals are at the acceptable rate;
Liaising with service providers to ensure timely customer service;
Promoting CIC brand.

PERSON SPECIFICATIONS
Academic Qualifications

Bachelor’s degree in Commerce or in a related field

Professional Qualifications

Certification in either of the following; ACII, AIIK or COP

Experience

Up to two (2) years’ relevant experience

Skills and Attributes

Excellent communication and presentation skills
Problem solving skills
Excellent interpersonal skills
Excellent customer care skills
Good negotiation skills
Computer literate in MS Office and other office applications
Understanding of the working environment /competitors

Apply via :

cic.co.ke

October 28, 2024
ICT Manager – Digital and Innovation

PURPOSE:
The bearer of this role is responsible for identifying opportunities and championing business transformation through the use of digital technologies, innovation and business process re-engineering tools; and methodologies to drive business growth and operational efficiency.
PRIMARY RESPONSIBILITIES:

Champion and lead digital and innovation projects to meet the objectives of the group ICT Strategy.
Develop effective business case(s) for new innovation projects detailing benefits, costs, resource requirements, total cost of ownership using cost benefit analysis and return on investments tools for presentation and subsequent buy in and approval from top management.
Project Management: Facilitate the definition of project scope, goals and deliverables and develop project plans ensuring effective implementation, control and completion of business transformation projects in line with company strategy, commitments and goals.
Establish information systems, forums and supporting processes that allow staff to contribute ideas for improving existing process & products and evaluate the viability of the suggestions for further development.
Implement Intermediary and Customer solutions such as portals, mobile applications and ensure consistency through successful integrations between core policy administration systems.
Implement digital technologies such as website enhancements and social media initiatives to improve service delivery, increase customer engagements and achieve superior customer experience
Identify internal departments and functions where automation and innovation can enhance operational excellence through efficiencies, cost reduction, revenue generation and sustained competitiveness.
Identify and evaluate appropriate technology solutions (including but not limited to Social Media, Data warehouse, Analytics, Cloud, Contact Centre & Mobile) for delivering the company’s services.

PERSON SPECIFICATIONS
Academic Qualifications

Bachelor’s degree in Computer Science, Information Systems, or Business related

Professional Qualifications

PRINCE2, PMP or other equivalent Project Management qualification

Experience

Minimum of six (6) years’ relevant experience, two (2) of which at supervisory level

Skills and Attributes

Excellent communication and presentation skills
Excellent Project management skills
Excellent interpersonal skills
Leadership skills
Good analytical skills
Computer literate in MS Office and other office applications
Understanding of the working environment /competitors

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://cic.co.ke/job-application clearly indicating the position being applied for.The application should reach us by close of business on 30th November, 2021. Please note only short listed candidates will be contacted. If you do not hear from us by 17th December, 2021 consider your application unsuccessful.

Apply via :

cic.co.ke

October 28, 2024
Head of Retirement Benefits – CIC Life Senior Finance Manager – General Business Driver

PURPOSE
The job holder shall provide leadership to the team in pursuing growth of pensions and annuity revenues, administration, processes, client services and production of client reports with the aim of offering excellent service and experience.
PRIMARY RESPONSIBILITIES

Aggressive growth of pension business and growth of market share;
Play a key role in sales and acquiring of new schemes and growth of our Pension Business within the Cooperative Space;
Enhance distribution channels that support optimal growth of Pension and Annuity Business profitably;
Ability to innovate and digitize our pension offerings to the market;
Basic knowledge on IRA and RBA regulations and experience in pension administration and stakeholder engagement;
Educate, improve and create awareness on our digital portals for self-service to our valued clients;
Grow Annuity business profitably in line with Investments returns;
Provide excellent customer service to scheme members, trustees, service providers and business partners by responding to enquiries & requests relating to schemes provisions & benefits payments;
Organize and attend quarterly trustee meetings, AGM’s and member education days;
Oversee the fund reconciliations preparation of schemes financial statements and monitoring the performance of guaranteed fund;
Develop pension and annuity business proposals, quotations, policy documents & Service Level Agreement/ Administrator’s agreement & brochures, Drafting of Trustee Deed & Rules;
Oversee the issuance of members’ annual statements after interest declaration;
Monitor trends in the industry and communicate to all stakeholders;
Review and submit reports and returns to management and regulators;
Develop and review policies and procedures of Pensions and Annuities to ensure that they are compliant;
Design and register new schemes with regulators;
Participate in sales acquisition prospects for pensions and annuities;
Provide input on pensions and annuity product development and ICT systems; and
Approve payments of service providers & intermediaries.

GENERIC DUTIES

Carry out performance appraisal, coaching and mentoring staff;
Resource allocation, staffing and leave approval;
Plan and budget for the department; and
Participate in various meeting and committees and acting as spokesperson on behalf of the company.

PERSON SPECIFICATION
Academic Qualifications

Bachelor’s degree in a business or related field

Professional Qualifications

Diploma in ACII/IIK- Specialization in Life Insurance/Pensions
TPDK certification is an added advantage

Experience

Minimum of six (6) years’ relevant experience, two (2) of which at supervisory level

Skills and Attributes

Excellent communication and presentation skills
Business Development Skills
Problem solving skills
Excellent interpersonal skills
Leadership skills
Good negotiation skills
Good analytical skills
Computer literate in MS Office and other office applications
Understanding of the working environment /competitors
Technical competence in insurance
Basic knowledge of regulations by AKI and IRA

go to method of application »

Use the link(s) below to apply on company website. If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through

Apply via :

October 28, 2024
Agency Services Assiatant – CIC Life Credit Control Assistant (Contract)

PURPOSE
The job holder shall act as the link between Back Office and Sales Force to ensure smooth operation of the agency force in the field and efficient communication with the Back Office team.
Primary Responsibilities

Ensure timely coding of the new Financial Advisors, Unit Managers and Agency Managers whilst maintaining up to date personal files through EDMS;
Ensure that Financial Advisors, Unit Managers and Agency Managers who are terminated or leave the business are deactivated in the system within stipulated timelines;
Provide accurate weekly and monthly performance reports;
Process monthly agency payroll within stipulated timelines;
Provide accurate competition reports as well as follow up for timely payments of competitions and logistical support in incentives/competitions that reward production and persistency;
Ensure timely dispatch of proposal forms and marketing collateral to the Agencies;
Ensure 100% agents compliance with CIC Life, IRA, AKI guidelines and other industry bodies;
Prepare a listing of compliant and non-compliant Financial Advisors and follow up on AKI provisional license, AKI cards as well as IRA licenses;
Support the agency force by responding to various agents’ queries and providing day to day agents requirements;
Provide administrative support and training to Agencies as may be required from time to time; and
Any other relevant duties as assigned from time to time.

PERSON SPECIFICATION
Academic Qualifications

Bachelor’s Degree in Business, Insurance, Actuarial or in a related field

Professional Qualifications

Certificate of Proficiency in Insurance (COP/ECOP) is desirable
Progress towards an Insurance professional certification (AIIK/FLMI/CII) will be an added advantage

Experience

Up to one (1) years relevant experience

Skills and Attributes

Excellent communication and presentation skills
Technical competence in insurance
Proficient in MS Excel with excellent analytical skills

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
CIC Life Financial Advisors CIC Life Unit Managers

Job Description
The Financial Advisor will be required to present, promote and sell our products to existing and prospective clients by establishing, developing and maintain positive business and customer relationships.
Main Responsibilities:

To prospect for potential customers as per the corporate strategy;
Achieving personal goals through quality sales and superior customer service to clients;
Preparing and presenting competitive quotations to prospects;
Consulting on the most effective cover for a particular need, while taking a number of factors into account;
Setting up meetings, preparing and delivering presentations to potential clients;
Developing and maintaining good working relationships with existing customers;
Introducing new products and promoting them through regular visits and frequent communication with existing clients and prospects;
Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products; and
Delivering good customer service by responding swiftly to queries and concerns from clients.

Qualifications

Holders of Diploma in a Business related course
COP/ECOP certification will be an added advantage
Must be aged 23 years and above
Excellent communication, presentation skills and Digital savvy
Self-driven, entrepreneurial mindset and passionate willing to maximize earnings growth, year on year, with our highly incentivized commission-based pay structure and income benefits
KCSE certificate & KRA PIN number
Sales and marketing work experience is an added advantage and any formal work experience is desired

go to method of application »

Interested candidates are encouraged to send their applications and updated CVs to lifeagency@cic.co.ke stating the job title (Financial Advisor) and Branch (Nearest CIC Branch) on the subject heading e.g Financial Advisor Kisii

Apply via :

lifeagency@cic.co.ke

October 28, 2024