Company Address: Address Reinsurance Plaza Mezzanine Floor, Aga Khan Walk

  • Assistant Manager – Group Life Claims

    Assistant Manager – Group Life Claims

    PURPOSE
    To efficiently handle all claims and ensure settlement is done within stipulated timelines within the set standards.
    Primary Responsibilities

    Review and analyse all processed claims within specified limits and timelines
    Approve and/or repudiate processed claims within specified limits;
    Set and review claims reserves in view of any new information received;
    Communicate risk improvement measures for implementation to the underwriting department by monitoring claims experience trends;
    Appoint service providers in a timely manner;
    Attend to customers and handle queries and complaints as they arise;
    Prepare monthly reinsurance recovery report and document claims for reinsurance recovery;
    Compile monthly claims reports to Insurance Regulatory Authority and
    Organize and present appeal cases for ex-gratia consideration

    GENERIC DUTIES

    Carry out performance appraisal, coaching and mentoring staff;
    Resource allocation, staffing and leave approval;
    Participate in planning and budgeting for the department; and
    Participate in various meeting and committees

    PERSON SPECIFICATION
    Academic Qualifications

    Bachelors’ degree in Insurance, Business Administration or Economics or in related field.

    Professional Qualifications

    IIK/ CII Diploma required

    Experience

    Minimum of four (4) years’ relevant experience

    Skills and Attributes

    Excellent communication and presentation skills
    Problem solving skills
    Excellent interpersonal skills
    Good analytical skills
    Computer literate in MS Office and other office applications
    Understanding of the working environment /competitors
    Technical competence in insurance
    Basic knowledge of regulations by AKI and IRA

    Apply via :

    cic.co.ke

  • Accounts Assistant – Payables

    Accounts Assistant – Payables

    PURPOSE:
    Responsible for making and reconciling payments receipting, banking of company funds, reconciliation of daily funds banking and cashbook receipts he is also responsible for supplier account reconciliations.
    PRIMARY RESPONSIBILITIES

    Receipting all monies, schedules and cheques received by the customers;
    To ensure safe custody of daily cash and cheques collection;
    Preparation of banking slips for handing over to the banking cashier;
    Posting of manual receipts;
    Disbursing imprest when called upon; and
    Keeping safe custody of post-dated cheques and maintain a daily log.
    Supplier accounts reconciliation
    Bid bonds, guarantees management and preparing loan reports on the same

    PERSON SPECIFICATIONS
    Academic Qualifications

    Bachelor’s degree in any business related field

    Professional Qualifications

    ATC/CPA/ACCA added advantage or part qualification in relevant professional field

    Experience

    1 years of relevant experience.

    Skills and Attributes

    Planning and Organizing skills
    Interpersonal Skills
    Communication Skills
    High Integrity

    Apply via :

    cic.co.ke

  • Board Recruitment

    Board Recruitment

    CIC Insurance Group PLC and its Subsidiaries are seeking to engage dynamic, highly driven and result oriented individuals to fill the position of Independent Board Member. CIC Group is listed on the Nairobi Securities Exchange (NSE).
    The ideal candidate should be able to demonstrate the following skills and competencies and have the prescribed qualifications and experience:

    Solid Business/Commercial Experience, preferably;

    An understanding of financial reporting and internal control principles of financial management;
    Internal and multi – cultural experience and understanding; and
    The aptitude and experience to fully appreciate the legal responsibilities of a Director and the Governance processes of a Public Company.

    Integrity and Professionalism;

    Must have the highest ethical standards, a keen sense of professionalism and be prepared to serve the interests of all the stakeholders;
    Must have professional background in either Finance, Audit, Accounting, Insurance, Economics or Actuarial Science;
    Exhibit independence, objectivity and a commitment to the Company’s Corporate Governance Guidelines and its Code of Conduct and Ethics;
    Personal qualities of intelligence, self-assuredness, inter-personal skills, commitment, communication skills, inquisitiveness, objectivity, practical wisdom, problem-solving skills, Strong decision making, action planning, prioritization skills and mature judgment;
    A willingness to commit, as well as have, sufficient time to discharge his or her duties to the Board;
    Ability to develop and maintain a good working relationship with the other members of the Board and with the senior management of the Company.

    Extensive Leadership and Management Experience;
    A successful track record in improving productivity, cost control, quality and service

    MUST provide evidence of compliance with Chapter Six of the Constitution of Kenya on Integrity and Ethics requirements i.e., certificate of good conduct from the Directorate of Criminal Investigations, clearance certificate from HELB, Tax compliance certificate from KRA and a report from an approved Credit Reference Bureau.

    If you are interested and believe you can clearly demonstrate your abilities to meet the relevant criteria for the role above, please submit your application including copies of your academic and professional certificates, testimonials and your curriculum vitae, including among other details your current position/profession, email and telephone contacts of three (3) referees familiar with your qualifications and work experience on or before 31st March 2022 addressed to:Group Chief Executive OfficerCIC Insurance Group Limited 11th Floor
    CIC Plaza II
    Mara Road, UpperhillEmail: gceo@cic.co.ke

    Apply via :

    gceo@cic.co.ke

  • Actuarial Analyst

    Actuarial Analyst

    PURPOSE:
    Responsible for actuarial valuations, pricing, monitoring the experience and performance of products and the adequacy of reinsurance arrangements
    PRIMARY RESPONSIBILITIES:

    Running, adjusting and making assumptions on valuation models of claims and premium liabilities on the life insurance business units;
    Provide actuarial input in Product Development Process i.e. pricing, profit testing, providing ratings guidelines and reviewing adequacy of existing premium rates, analysis of surplus, value of inforce, new business and embedded value reporting
    Experience Analysis including mortality investigations, persistency, expenses and investment returns and providing insights to the life insurance business units;
    Providing analysis to support the application of appropriate reinsurance arrangements on the life insurance business units;
    Prepare draft reports e.g. valuation, claims experience, solvency, capital of the life insurance business units;
    Participate in special projects such as the IFRS 17 implementation support as well as other projects requested by the life insurance business units;
    Review and analyze data from AKI/IRA for use in quarterly industry analysis report
    Prepare monthly data reconciliation report for specific life insurance business units;

    PERSON SPECIFICATIONS
    Academic Qualifications

    Actuarial Science or Statistics or Mathematics or related field is required.

    Professional Qualifications

    Minimum 3 completed papers

    Experience

    3 years of relevant experience.

    Skills and Attributes

    Knowledge of actuarial software in terms of capabilities and output;
    Excellent communication and presentation skills
    Problem solving skills
    Good analytical skills
    Computer literate in MS Office and other office applications

    Apply via :

    cic.co.ke

  • Bancassurance Sales Officers 

Bancassurance Team Leader – Retail Life (6 Posts)

    Bancassurance Sales Officers Bancassurance Team Leader – Retail Life (6 Posts)

    Job Description
    The Bancassurance Sales Officers will be responsible for selling and growing retail Life Assurance products through the assigned Bank Channel. 
    Responsibilities

    Generating new retail life business from the Banking sector;
    Servicing existing retail life Bank clients;
    Training new and existing clients on retail life products;
    Attending to customer queries and complaints;
    Liaising with the various departments to ensure timely service delivery to the client;
    Providing timely and accurate quotations within the turnaround times;
    Gathering market intelligence to ensure updated product range;
    Participate in the preparation of revenue budget;
    Follow up to ensure persistency is at the acceptable rate; and
    Promoting CIC brand.

    Qualifications

    Minimum of a Diploma in a business related course. A Bachelor’s degree will be an added advantage.
    Minimum 1 years’ relevant experience within the financial services industry
    Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP
    Excellent communication and presentation skills
    Good negotiation skills
    Problem solving skills
    Excellent Customer Care skills

     

    go to method of application »

    How to ApplyInterested candidates are encouraged to send their applications and updated CVs to lifeagency@cic.co.kestating the Job Title (Bancassurance Sales Officer) and Desired Region (Nairobi, Coast, Central, Rift Valley or Western) on the subject heading e.g. Bancassurance Sales Officer Nairobistating the Job Title (Team Leader-Bancassurance) and Desired Region (Nairobi, Coast, Central, Rift Valley or Western) on the subject heading e.g. Team Leader Nairobito reach us before Friday, 11th March 2022.

    Apply via :

    lifeagency@cic.co.ke

  • Relationship Officer – Metropolis 

Legal Officer – Claims GB 

Underwriting Assistant – Sales GB

    Relationship Officer – Metropolis Legal Officer – Claims GB Underwriting Assistant – Sales GB

    PURPOSE:
    To generate revenues from intermediary and client accounts, including upselling and cross-selling. Develop and maintain long-term relationships with intermediaries by making sure they receive requested products and services in a timely fashion.
    PRIMARY RESPONSIBILITIES:

    Sourcing of business (new & renewal) and servicing intermediary accounts;
    Constantly updating intermediaries on new and existing products;
    Recruit, train, motivate and retain new and existing intermediaries for business growth;
    Liaising with the various departments to ensure timely service delivery to intermediaries;
    Preparations of quotations and tenders for delivery to clients and intermediaries;
    Collect market intelligence and prepare reports on products and services;
    Ensure compliance to the credit control policy through debt collection
    Promoting CIC brand;
    Ensure all intermediaries trading with CIC are licensed in accordance with IRA guidelines

    PERSON SPECIFICATIONS
    Academic Qualifications

    Bachelor’s degree in Commerce or in a related field

    Experience

    Up to three (3) years’ relevant experience

    Skills and Attributes

    Excellent communication and presentation skills
    Problem solving skills
    Excellent interpersonal skills
    Excellent customer care skills
    Good analytical skills
    Computer literate in MS Office and other office applications

    go to method of application »

    Use the link(s) below to apply on company website.  The application should reach us by close of business on 4th March 2022 . Please note only short listed candidates will be contacted. If you do not hear from us by 31st March 2022 consider your application unsuccessful.N/B: This job advert is open to both internal and external candidates.

    Apply via :

  • Assistant Underwriter – ( Kitengela Branch ) 

Human Resources Assistant – CIC Life

    Assistant Underwriter – ( Kitengela Branch ) Human Resources Assistant – CIC Life

    PURPOSE:
    To evaluate, price and prescribe the terms to apply on risk proposals so as to deliver the desired loss ratio and profitability.
    To key in the underwriting information into the system and generate debits, endorsements and Policy documents.
    PRIMARY RESPONSIBILITIES:

    Accept or reject risk in line with the set underwriting guidelines
    Prepare and process policy documents
    Process renewals, endorsements and follow up on valuations
    Reconciliation of underwriting issues
    Process renewal notices follow up on lapses and valuations
    Respond to customer and intermediaries’ enquiries
    Raise refund cheques, commissions for customers and service providers
    Prepare and dispatch debit/ credit notes, member schedules premium and fund statements, utilization reports and replenishment letters to clients/ schemes
    Process and dispatch membership cards to clients and intermediaries and Cancellation of policies due to non-payment of premiums.

    PERSON SPECIFICATIONS
    Academic Qualifications

    Bachelor’s Degree in Business or in a related field

    Experience

    Up to two (2) years’ relevant work experience

    Professional Qualifications

    Progress towards CII or IIK (Required) Experience

    Skills and Attributes

    Excellent communication and presentation skills
    Problem solving skills
    Excellent interpersonal skills
    Good negotiation skills
    Good analytical skills
    Computer literate in MS Office and other office applications
    Understanding of the working environment /competitors
    Technical competence in insurance
    Basic knowledge of regulations by AKI and IRA

    Deadline : March 3, 20922

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Claims Assistant – Medical (Contract)

    Claims Assistant – Medical (Contract)

    PURPOSE:
    Responsible for receiving and processing claims for provider payment.
    PRIMARY RESPONSIBILITIES:

    Receive of claims- all claims received are well stamped and keyed in for future reference.
    Dispatch received invoices, mails and claim books to respective sections
    Respond to walk in customer enquiries
    Process, capture and authorize batched claims
    Scan prepared vouchers and reference to Document Management System
    Upload, attach and index relevant documents to vouchers to Document Management System
    Dispose claim documents as per approved disposal procedure

    PERSON SPECIFICATIONS
    Academic Qualifications

    Bachelor’s degree in Commerce or in a related field Experience
    Up to one (1) years’ relevant experience

    Skills and Attributes

    Excellent communication and presentation skills
    Problem solving skills
    Excellent interpersonal skills
    Excellent customer care skills
    Good analytical skills
    Computer literate in MS Office and other office applications

    If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://cic.co.ke/career/ clearly indicating the position being applied for.The application should reach us by close of business on 25th February 2022 through. Please note only short listed candidates will be contacted. If you do not hear from us by 9th March 2022 consider your application unsuccessful.N/B: This job advert is open to both internal and external candidates.

    Apply via :

    cic.co.ke

  • Assistant Manager – Schemes Administration 

Member Relations Officer – Retirement Benefits

    Assistant Manager – Schemes Administration Member Relations Officer – Retirement Benefits

    PURPOSE
    To manage and administer retirement benefits schemes within CIC Life Retirement Benefits Department as per the regulator and stakeholders’ requirements.
     Primary Responsibilities

    Provide excellent customer service to scheme members, trustees, service providers and business partners by responding to enquiries & requests relating to schemes provisions & benefits payments;
    Organize and attend quarterly trustee meetings, AGM’s and member education days;
    Monitor fund reconciliations preparation of schemes financial statements and monitoring the performance of guaranteed fund;
    Supports Head – Retirement Benefits in developing Pension and Annuity business proposals, quotations, policy documents & Service Level Agreement/ Administrator’s agreement & brochures, Drafting of Trustee Deed & Rules;
    Oversee the issuance of members’ annual statements after interest declaration;
    Monitor trends in the industry and communicate to all stakeholders;
    Review and submit reports and returns to management and regulators;
    Draft and develop policies and procedures of Pensions and Annuities for review by Head – Retirement Benefits to ensure that they are compliant;
    Provide input on pensions and annuity product development and ICT systems;
    Approve payments of service providers & intermediaries;
    Support Head – Retirement Benefits in day today departmental administrative duties;
    Any other relevant duties as assigned from time to time.

    GENERIC DUTIES

    Conduct performance appraisal of direct reports

    PERSON SPECIFICATION

    Academic Qualifications

    Bachelor’s Degree in Business, Insurance, Actuarial, Statistics/Mathematics

    Professional Qualifications

    Professional certification AIIK or FSRI or ACII
    Trustee Development Training Program Kenya (TDPK) will be an added advantage

    Experience

    Minimum of 4 Years work experience in Pensions administration

    Skills and Attributes

    Excellent communication, Interpersonal and presentation skills
    Technical competence in insurance and pension administration
    Proficient in MS Excel with excellent analytical skills
     

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • ICT Manager – Digital and Innovation

    ICT Manager – Digital and Innovation

    PURPOSE:
    The bearer of this role is responsible for identifying opportunities and championing business transformation through the use of digital technologies, innovation and business process re-engineering tools; and methodologies to drive business growth and operational efficiency.
    PRIMARY RESPONSIBILITIES:

    Champion and lead digital and innovation projects to meet the objectives of the group ICT Strategy.
    Develop effective business case(s) for new innovation projects detailing benefits, costs, resource requirements, total cost of ownership using cost benefit analysis and return on investments tools for presentation and subsequent buy in and approval from top management.
    Project Management: Facilitate the definition of project scope, goals and deliverables and develop project plans ensuring effective implementation, control and completion of business transformation projects in line with company strategy, commitments and goals.
    Establish information systems, forums and supporting processes that allow staff to contribute ideas for improving existing process & products and evaluate the viability of the suggestions for further development.
    Implement Intermediary and Customer solutions such as portals, mobile applications and ensure consistency through successful integrations between core policy administration systems.
    Implement digital technologies such as website enhancements and social media initiatives to improve service delivery, increase customer engagements and achieve superior customer experience
    Identify internal departments and functions where automation and innovation can enhance operational excellence through efficiencies, cost reduction, revenue generation and sustained competitiveness.
    Identify and evaluate appropriate technology solutions (including but not limited to Social Media, Data warehouse, Analytics, Cloud, Contact Centre & Mobile) for delivering the company’s services.

    PERSON SPECIFICATIONS
    Academic Qualifications

    Bachelor’s degree in Computer Science, Information Systems, or Business related

    Professional Qualifications

    PRINCE2, PMP or other equivalent Project Management qualification

    Experience

    Minimum of six (6) years’ relevant experience, two (2) of which at supervisory level

     Skills and Attributes

    Excellent communication and presentation skills
    Excellent Project management skills
    Excellent interpersonal skills
    Leadership skills
    Good analytical skills
    Computer literate in MS Office and other office applications
    Understanding of the working environment /competitors

    If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://cic.co.ke/career/  clearly indicating the position being applied for.
    The application should reach us by close of business on 11th February, 2022 Please note only short listed candidates will be contacted. If you do not hear from us by 31st March, 2022 consider your application unsuccessful.
    N/B: This job advert is open to both internal and external candidates.

    Apply via :

    cic.co.ke