Jobs Kenya

Company Address: Address Reinsurance Plaza Mezzanine Floor, Aga Khan Walk

  • ICT Business Application Analyst

    ICT Business Application Analyst

    PURPOSE:
    The incumbent shall be responsible for the installation, configuration, upgrading, administration, development customization and monitoring of business applications. They shall also customize existing programs to meet user requirements; be responsible for system analysis and developments and to provide system, support and conduct user training.
    PRIMARY RESPONSIBILITIES:

    Manage incident resolution time within the SLA target including technical operations, workarounds and changes implementation, and executing service requests, including on-call duties(ITSM);
    Rectify System bugs as per priority requirements in the SLA documents;
    Customize existing programs to meet user requirements (including coming up with new reports;
    Work with Internal IT team, vendors and 3rd parties to ensure technical service level compliance for services. Patch management and deployments;
    Develop and monitor systems to align them to user requirements;
    Work directly with the Database Administrators to review the database backups and archiving of data to ensure they are adequate and reliable;
    Generation of best practices and process improvements, ideas to improve efficiency in Systems used by the business and providing technical advice on evaluation of new applications;
    Design access control mechanisms and privileges to the enterprise applications;
    Integrate business systems within the CIC Group systems;
    Test the business continuity plan for the application systems;
    Prepare deliverables to support timely development and deployment of solutions such as application guides, test cases and test plans;
    Translate software requirements into workable, quality programming code as well as maintain and develop programs for use in business using various database and software tools;
    Generation of ideas to improve efficiency in software and applications used by the business;
    Responsible for the communication of major incidents and ensuring the delivery of the reports to senior stakeholders and
    Any other duties as may be assigned from time to time.

    Education    

    Bachelor’s degree in ICT or in a related field        

    Professional Qualifications     

    ITIL certification

    Academic, Professional and Technical Competencies Required:
    Essential Knowledge/Skills and Experience Required:

    Minimum of four (4) years’ relevant experience
    Experience in applications development, which includes system customization and report designs
    Experience in programing languages preferably C/AL, AL or Oracle PLSQL
    Experience in RDMS preferably MS SQL Server or Oracle
    Good analytical skills
    Problem solving skills

    Desirable knowledge/skills and Experience Required:

    Knowledge in Microsoft Dynamics NAV 2016 or Dynamics 365 Business Central will be an added advantage
    Excellent interpersonal skills
    Technical competence in insurance
    Excellent communication and presentation skills

    Apply via :

    cic.co.ke

  • Client Service Assistant – CICAM

    Client Service Assistant – CICAM

    Purpose
    The role is accountable for the day to day execution of client withdrawals & fund switch requests. The role will deliver operational effectiveness ensuring TAT on client disbursement of funds for excellent client experience.
    Primary Responsibilities

    Timely & accurate execution withdrawal & fund switch requests
    Confirming client account balances and banking details
    Make call backs to verify client’s debit instructions
    Debiting clients’ accounts and process payments end-to end
    Responding to any queries/complaints on withdrawals
    Preparation of letters to clients’ banks to facilitate payments
    Carrying out due diligence on the documents received to change bank account details
    Accurately process requests to change bank account details
    Preparation of monthly interest disbursements and standing order payments
    Ensuring adherence to payment operating policies, procedures and risk management guidelines.

    PERSON SPECIFICATION
    Academic Qualification

    A minimum of Bachelors’ Degree in Business or in a related field.

    Professional Qualification

    Progress towards relevant professional field (Added advantage)

    Experience

    Up to one (1) years’ relevant experience.

     Skills and Competencies

    Excellent customer service skills
    Strong interpersonal skills.
    Excellent written and oral communication abilities.
    Ability to work accurately with close attention to detail; strong ability to scrutinize and examine
    Ability to take initiative and prioritize tasks; good time-management, multi-task, problem-prevention and problem-solving skills.
    Willingness to adapt to changing business needs

    Apply via :

    cic.co.ke

  • Life Agency Training Assistant

    Life Agency Training Assistant

    PURPOSE:
    The incumbent shall assist the Training Manager- Life Agency in driving improved performance in line with the set production standards through training, coaching, and mentorship of all the sales teams within life subsidiary. To drive quality business acquisition by regularly training and testing on the products features and benefits for all the products offered by the group and to support the Business Development team in selection and recruitment of quality manpower.
    PRIMARY RESPONSIBILITIES:

    To provide support in coordinating internal and external training programmes;
    To assist in developing training manuals that target tangible result areas using purposeful training methods;
    To assist in evaluation of sales team’s output in key result areas to ensure training is meeting the overall business objectives and improving performance;
    Identify gaps and train on soft skills;
    To provide training, coaching and mentorship to all the sales channels within life subsidiary;
    To equip the entire sales team with the necessary sales skills required for improved performance such as proper presentation skills, negotiation skills and soft skills;
    To help improve persistency and retention levels through continuous engagement with the sales team;
    To support the sales team in procuring quality business in line with the set objectives through continuous training on market identification, targeting marketing and market development;
    To ensure adherence to compliance and regulatory directives;
    To support the Business Development function in selection, recruitment and retention of quality manpower resource;
    To interpret and ensure adherence to both HR and regulatory policies as amended from time to time;
    To assist in identification and assessment of the training needs of the agency workforce;
    To assist in development of individualized and group training programs to address specific business needs;
    Drive our brand values and our philosophy during all the training and development activities;
    Coordinate activities between external training vendors and group learning function for holistic approach to training;
    Keep updated on training trends, developments and best industry practice; and
    Any other duties as may be assigned by the Training Manager Life Agency from time to time.

    Education

    Bachelor’s degree in Education/ or a Business Related field   

    Professional Qualifications    

    COP
    Progress towards IIK or ACII

    Academic, Professional and Technical Competencies Required:
    Essential Knowledge/Skills and Experience Required:

    Up to 3 years of relevant experience
    Knowledge and experience of content delivery methods
    Computer literate in MS Office and other office applications
    Excellent communication and presentation skills
    Team building skills
    Desirable Knowledge/Skills and Experience Required:
    Excellent interpersonal & Presentation skills
    Prior work experience as a Unit Manager or Agency Manager in Life Assurance
    Technical competence in insurance
    Basic knowledge of regulations by AKI and IRA

    Apply via :

    cic.co.ke

  • Business Development Executive Assistant ICT Business Analyst – General Business

    Business Development Executive Assistant ICT Business Analyst – General Business

    PURPOSE:
    The incumbent shall be responsible for sourcing and growing the Retirements Benefits & Corporate Life business portfolio by acquiring profitable group business through Intermediaries and ensure that new business revenue budgets are achieved.
    PRIMARY RESPONSIBILITIES:

    Management of accurate, quality and timely business reports from the Broker & Agent Distribution Channels and use these to compile channel reports for review by Line Manager and HOD.
    Management of the Broker & Agents Distribution Channel to ensure revenue targets are met
    Managing an efficient sales cycle (sales pipeline) and value-based service cycle
    Proactively market incentive Programs to drive the following business goals.
    Promoting the company brand;
    Implementation of Client Relationship Management best practice to drive business goals.
    Proposing and implementing value propositions to retain and grow revenues and Distribution Channels relationships.
    Log all Broker & Agent channel feedback aimed at identifying new business potential and benchmarking of market prices.
    Monitor competitor activity and identify opportunities/threats that are presented by such activities.
    Prospecting for new product lines and revenue
    Profit management of the portfolio; and
    Any other duties as may be assigned from time to time.

    Education

    Bachelor’s degree a Business Related field
    Academic, Professional and Technical Competencies Required:

    Essential Knowledge/Skills and Experience Required:

    Over 5 years’ sales experience in financial services sector with at least 3 years’ experience in intermediary relationship management
    Knowledge and experience of the retirement benefits sector
    Computer literate in MS Office and other office applications
    Excellent communication and presentation skills
    Problem solving skills
    Excellent customer care skills

    Desirable knowledge/skills and Experience Required:

    Excellent interpersonal & Presentation skills
    Technical competence in insurance
    Basic knowledge of regulations by AKI and IRA

    The application should reach us by close of business on 24th March, 2023

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Sales Officers – Retail Life – Nairobi Sales Officers – Retail Life – Rift Valley Sales Officers – Retail Life – Western Region Sales Officers – Retail Life- Central Region ICT Business Analyst – ERP, CRM Assistant Business Analyst – Asset Management Sales Officers – Retail Life – Coast Region

    Sales Officers – Retail Life – Nairobi Sales Officers – Retail Life – Rift Valley Sales Officers – Retail Life – Western Region Sales Officers – Retail Life- Central Region ICT Business Analyst – ERP, CRM Assistant Business Analyst – Asset Management Sales Officers – Retail Life – Coast Region

    We seeking to recruit Sales officers for our various branches whose Key responsibilities will be;

    Generating new retail life business from the allocated Market/Channel
    Educate new and existing clients on retail life products;
    Attending to customer queries and complaints;
    Liaising with the various departments to ensure timely service delivery to the clients
    Providing timely and accurate quotations within the turnaround times
    Gathering market intelligence to ensure updated product range;
    Follow up to ensure persistency is at the acceptable rate; and
    Promoting CIC brand.

    Qualifications

    Minimum of a Diploma in a business related course.
    A Bachelor’s degree in Actuarial Science /Insurance will be an added advantage
    Relevant professional qualifications in Insurance – COP/ECOP/ Diploma In Insurance
    Excellent communication and presentation skills
    Good negotiation skills
    Problem solving skills
    Excellent Customer Care skills

    Closes: April 15, 2023

    go to method of application »

    Use the link(s) below to apply on company website.  Use the emails(s) below to apply Interested candidates are encouraged to send their applications and updated CVs to Lifeagency@Cic.co.ke stating the Job Title (Sales Officer) and Desired Region (Nairobi, Coast, Central, Rift Valley or Western) on the subject heading e.g. Sales Officer Nairobi

    Apply via :

    Lifeagency@Cic.co.ke

  • Regional Team Leader – Retail Life-rift – Valley and Nairobi

    Regional Team Leader – Retail Life-rift – Valley and Nairobi

    Job Description
    The Team Leader will be responsible for selling and growing retail Life Assurance products through Sales Officers under their supervision. This shall include recruiting, training, retaining and providing overall leadership to the Sales Officers as prescribed by the company to ensure key performance indicators for   are met.
    Responsibilities

    Recruitment, selection and retention of productive Sales Officers;
    Conducting trainings on company products, processes, sales and soft skills to achieve results;
    Building good relationship with the Relationship officers, Branch Managers and allied staff to achieve set sales targets;
    Performance management and supervision to drive retail life sales and meet targets;
    Provide one-to-one coaching, mentoring and motivation to  Sales Officers and ensure that they effectively implement strategies and agreed action plans;
    Searching proactively for new revenue generating opportunities in the assigned market to meet the company targets and following up on new leads and referrals;
    Providing effective customer service to both prospective and existing customers;
    Preparing sales and other management reports as required from time to time and proactively addressing shortfalls; and
    Performing any other duties as may be assigned by the Regional Manager

    Qualifications

    Minimum of a Diploma in a business related course. A Bachelor’s degree will be an added advantage
    Must have a valid IRA License for the current year
    Minimum 3 years’ relevant experience within the financial services industry
    Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP
    Excellent leadership, communication and interpersonal skills
    Problem Solving skills
    Understanding of the working environment

    Apply via :

    cic.co.ke

  • Senior Accountant – General Business

    Senior Accountant – General Business

    PURPOSE:
    Reporting to the Senior Finance Manager, the Senior Accountant will be responsible for preparing financial statements, performing account reconciliations, maintaining the general ledger and assessing internal controls for CIC General Insurance Limited.
    S/he will be key in implementation of IFRS 17 and Management Information systems within the company.
    PRIMARY RESPONSIBILITIES:

    Preparation and analysis of monthly management accounts and quarterly board reports.
    Budgeting and Forecasting – Preparation of annual budgets and quarterly forecasts after consultative meetings with the relevant departments and business units
    TB Integrity – Maintenance of the monthly checklist and ensure accuracy on postings on a timely basis and oversight of the General ledger.
    Review the completeness of the asset register and confirm that it is in line with the company accounts and policies
    MIS Champion to the current systems and new systems implemented in the organization
    Champion implementation of new IFRS 17 requirements and ensure adherence to existing International Financial Reporting Standards
    Tax administration – Provision of information required during tax health checks and tax computations including deferred tax
    Regulatory Compliance – Filing of monthly, quarterly and annual returns to the respective regulators
    Treasury Supervision – Cash flow Management, review of monthly bank reconciliation statements, branch finance operations supervision
    Expense reporting – Summary, detailed and functional expense reports on a monthly basis
    Reinsurance Treaty Accounts preparation and Reconciliation of Reinsurance balances
    Review Investment Income reports on a monthly basis and ensure adherence to the organization’s Investment Policy Statement
    Planning and preparing audit schedules for internal and external audits

    Education    

    Bachelor’s degree in a related field    
    Computer literate in MS Office and other office applications    
    CPA (K) or ACCAducation

    Apply via :

    cic.co.ke

  • Client Relations Officer – Medical Client Relations Assistant – Call Centre Assistant

    Client Relations Officer – Medical Client Relations Assistant – Call Centre Assistant

    PURPOSE:
    To manage client relations within the medical business to achieve efficiency in service delivery through various activities that enhance the customer experience.
    PRIMARY RESPONSIBILITIES:

    Coordinate dispatch of renewal notices and confirm renewals through active client engagement and follow up on Debt collection.
    Conduct scheme performance and service review meetings with clients to identify and address service gaps;
    Train scheme members on awareness on their policy and best utilization practices such as hospital access, benefit management etc.;
    Educate scheme members on Wellness program to enhance healthy living through medical camps and health talks – involves evaluation of common ailments claimed in a scheme;
    Ensure timely and efficient follow up on questions, issues, reimbursements approvals and other ad-hoc points of communication between clients and CIC.
    Coordinate consistent updates to clients on phone and email on any changes or improvements affecting their policy.
    Conduct scheme performance and service review meetings with clients to identify and address service gaps.
    Receive and transmit all member addition and deletion instructions to the Medical Underwriting team.

    Education    

    Bachelor’s degree in Commerce or in any related field
    Computer literate in MS Office and other office applications    
    Certification in Insurance is an added advantage

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Accountant – CIC-Asset Management Accounts Assistant Payables

    Accountant – CIC-Asset Management Accounts Assistant Payables

    PURPOSE
    Responsible for preparation of the accounts and financial reports of the CIC Unit Trust Scheme, ensuring information and reporting remains clear and consistent. S/he will ensure that accurate and complete records of the financial transactions and reports of The Scheme are maintained at all times.
    PRIMARY RESPONSIBILITIES

    Preparation monthly management accounts and quarterly reports to the regulator.
    Preparation of annual financial statements and returns for statutory audit.
    Reconciliation and validation of ledger accounts.
    Investment operations ensuring timely placements and uplifts; portfolio reconciliations with custodians and investment ledger postings and reconciliations for all the Kenyan entities of the CIC Insurance Group.
    Liaison with service providers of the CIC Unit Trust Scheme

    PERSON SPECIFICATIONS
    Academic Qualifications

    Bachelor’s degree in a commerce, Finance or any other related field.

    Professional Qualifications

    CPA (K) or ACCA

    Experience

    Minimum of three (3) years’ relevant experience.

    Skills and Attributes

    Strong knowledge of industry processes, regulations and international Financial Reporting Standards.
    Good analytical and reports presentation skills
    Outstanding communication and interpersonal abilities.
    An analytical mind-set with excellent organizational and leadership skills.
    Team player adaptable to fast-paced and changing environment and eager to learn.
    Ability to manage tight processes, accuracy and attention to detail.
    Ability to handle confidential and sensitive information with the appropriate discretion and ethics.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Internal Auditor – Investments

    Internal Auditor – Investments

    PURPOSE:
    The bearer of the role is responsible for the execution of audits/assessments of controls and processes across all investments of CIC Insurance Group against leading practices, frameworks and common standards (e.g. Company policies and procedures, International Standards on Auditing, International Professional Practices Framework, International Financial Reporting Standards, Regulatory bodies such as the RBA, CMA, etc.).
    S/He is also expected to participate in the preparation and implementation of annual work plans and budgets.
    PRIMARY RESPONSIBILITIES:

    Play a lead role in Investments audits – including the execution of evaluation and design of controls by carrying out independent tests and assessments of compliance with the policies, procedures and regulations as per the approved annual work plans plus audit tasks assigned to other areas;
    Assist in monitoring and identifying areas of internal control weaknesses and non-compliance within procedures and provide sound and practical recommendations to management;
    Provide value adding recommendations and supporting in the creation of policies and the automation of procedures and processes to ensure an appropriate level of internal controls, standards of efficiency and compliance are maintained;
    Assist the ICT Auditors in performing risk assessments and proactively identifying risks on all new and existing ICT systems to improve internal controls and operational effectiveness and efficiency;
    Prepare Investments internal audit reports – presenting clear, concise and timely internal audit working papers;
    Review implementation of previous audit findings and ensuring deliverables are on time and up to the expected standards;
    Contribute to developing and maintaining productive working relationships with the business; and
    Work effectively as a team member: providing support, maintaining communication and updating senior team members and management on progress.

    Academic Qualifications

    Bachelor’s degree in Finance, Accounting, Actuarial Science, Statistics, or any business related degree with strong quantitative focus

    Professional Qualifications

    Professional certification: CPA (K) or Chartered Accountant (CFA and/or Chartered Institute for Securities & Investment –CISI- qualifications an added advantage)
    Broad and deep understanding of investments
    Good understanding of guidelines and standards as prescribed in IIA-IPPF and other relevant investments standards
    Good working knowledge of Computer Assisted Audit Techniques (CAATs) and data analytics tools.

    Experience

    Minimum of six (6) years of experience in audit 4 of which must have included audit of investments including but not limited to bonds, annuities, stocks, pensions, unit trust funds, various bank products, treasury bills, etc.
    Experience in business operations an added advantage

    Skills and Attributes

    Knowledge of current technological developments/trends in area of expertise and knowledge of software requirements for audit of systems procedures
    Ability to work independently with minimum supervision
    Excellent communication skills – written, oral, presentation, report writing
    Strong decision making skills
    Critical thinking
    Ability to maintain highest levels of integrity and objectivity
    Confidentiality
    Willingness to learn and continuously expand technical and business skills in all areas
    Flexibility in mobility

    Apply via :

    cic.co.ke