Company Address: Address Reinsurance Plaza Mezzanine Floor, Aga Khan Walk

Registry Assistant – Medical

PURPOSE:

Responsible for accurate management of records and ensuring easy accessibility of information.

PRIMARY RESPONSIBILITIES:

Maintain a neat underwriting registry both physically and electronically.
Receive, acknowledge and file all underwriting documents.
Scan, index, archive and file all underwriting documents including relevant email correspondences;
Liaise with the Underwriting Manager to retrieve and provide relevant underwriting documents when called upon;
Attend to clients’ queries and enquiries;

Education

Bachelor’s Degree in Records Management or relevant field,
Computer literate in MS Office and other office applications
Relevant technical training certificate / part qualification in relevantprofessional field

Experience Required:

Relevant experience One year

Apply via :

cic.co.ke

October 29, 2024
ESG Lead

PURPOSE:
The Environmental, Social and Governance (ESG) Lead will be responsible for driving the Group ESG Implementation Strategy and framework centered around setting up of ESG governance, strategy development, timely and accurate data definition and reporting; and communication on ESG impacts to various stakeholders.

Recruit ESG champions from across the Group representative of all businesses and functions that materially support the ESG focus in terms of Governance, Strategy and Reporting/Data

Operationalize the management committee on ESG. The ESG Lead is responsible for the operations of the management committee on ESG. Ideally, this committee should sit quarterly to discuss ESG related objectives, milestones and the ESG reporting process. The roles of the management committee on ESG should include:

Setting the organisational ESG strategy in liaison with the Board and the Group CEO.
Ensuring the development of enabling polices and guidelines across the organisation to facilitate implementation of the ESG strategy.
Assessing how current ESG issues are likely to impact organisational performance, including monitoring ESG metrics and taking appropriate decisions.
Monitoring and reviewing the impact to the organisation of current trends, regulations, and international standards on ESG.
Engagement with other management committees to discuss cross cutting themes such as human rights and identification of ESG risks and opportunities.
Making recommendations to the Board on ESG matters, including resourcing, ESG investments, and performance management.
Acting as a gate point in the ESG reporting process. The ESG Lead will be responsible for coordinating the activities of the management committee on ESG.

Develop a project management plan that culminates in a published ESG report. The project management plan should contain:

The business and societal case for ESG integration and reporting.
The ESG reporting process.
The ESG reporting team (internal and external)
The reporting boundary and scope of material issues for reporting.
The standard and framework identified for reporting – in this case, the standard should be the GRI Standards.
Project timelines – should be same as financial reporting timelines for reporting companies.
Internal and external stakeholders that will be engaged in the reporting process.
Communication plan.
Budget allocation
Key measures of success.
Project review – an analysis of outcomes, lessons learnt and planning for the next reporting cycle.
Conduct kick-off meetings- The ESG Lead should facilitate kick-off meetings with internal and external stakeholders. The objective of the kick-off meeting is to familiarize stakeholders with the project management plan, important milestones in the ESG reporting process and to assign roles and responsibilities. Also use this opportunity to clarify any issues and set out expectations of all stakeholders involved in the reporting process

Apply via :

cic.co.ke

October 29, 2024
Assistant Risk Surveyor – Re – Advertisement

PURPOSE:
To efficiently and effectively support the Technical and Risk Improvement function through planning and execution Risk Survey and Risk Improvement functions within the department, to ensure achievement of underwriting standards in line with the company’s objective.
PRIMARY RESPONSIBILITIES:

Review our non-medical General Business book, profile and collate Risks to Survey
Carry out Risk Surveys and Assessments for insured’s as per survey matrix
Prepare detailed risk Survey/ Assessment reports and present the findings to the insured(s)
Propose, communicate and follow up of implementation of risk improvement recommendations (RIR)
Propose estimated maximum loss (EML) and maximum possible loss (MPL) of surveyed risks
Keep a monthly & Quarterly schedules of surveyed risks, progress of implementation of risk improvement recommendations
Review risk survey reports from external surveyors and communicate risk improvement recommendations
In liaison with the claims department, propose improvement measures on risks with large claims
Provide timely advisory support to Sales team, Relationship Managers and Branches on terms to apply for quality underwriting.
Ensure that all risk management requirements are addressed and where necessary escalated through the available defined channels
Provide periodical business and other reports to the supervisor

Specific Field or Qualification

Bachelor’s Degree in a relevant Science or Technical field, preferably Engineering
Computer literate in MS Office and other office applications
Progress towards Fire Engineering/ Occupational Safety and Health/ Risk Management/ IIK/ CII

Apply via :

cic.co.ke

October 29, 2024
Finance Assistant- Buruburu Branch

PURPOSE:
Responsible for receipting, banking, reconciliation for daily banking vs receipts. She/he is also responsible dispatch of receipts to customers.
PRIMARY RESPONSIBILITIES:

Receipting all Mpesa, Bank Transfers and cheques received from customers;
Disburse petty cash
Bank and reconcile the day’s collection and submit report to the Head of Reconciliations;
Respond to customer queries
Preparation of Branch Finance Reports;
Prepares and disburses imprests to the branches
Prepares and maintains post-dated cheque register
Branch debtors’ reconciliation
Sending out commission statements to intermediaries
Tagging and verification of Branch Assets
Any other duty as may be given by the Branch Manager

Education

Bachelor’s degree in Business or in a related field
Computer literate in MS Office and other office applications
CPA (II) or ACCA – Fundamental or part qualification in relevant professional field

Apply via :

cic.co.ke

October 29, 2024
Regional Team Leader – Retail Life– Nairobi & Western Sales Officers – Retail Life (Alternative Channels) (Bomet) Sales Officers – Retail Life (Alternative Channels) (Embu) Sales Officers – Retail Life (Alternative Channels) (Meru) Sales Officers – Retail Life (Alternative Channels) (Kakamega) Sales Officers – Retail Life (Alternative Channels) (Eldoret) Sales Officers – Retail Life (Alternative Channels) (Kisii) Sales Officers – Retail Life (Alternative Channels) (Bungoma) Sales Officers – Retail Life (Alternative Channels) (Kericho) Sales Officers – Retail Life (Alternative Channels) (Kilifi) Sales Officers – Retail Life (Alternative Channels) (Mombasa) Sales Officers – Retail Life (Alternative Channels) (Kitale)

Job Description
The Team Leader will be responsible for selling and growing retail Life Assurance products through Sales Officers under their supervision. This shall include recruiting, training, retaining and providing overall leadership to the Sales Officers as prescribed by the company to ensure key performance indicators are met.
Responsibilities

Recruitment, selection and retention of productive Sales Officers;
Conducting trainings on company products, processes, sales and soft skills to achieve results;
Building good relationship with the Relationship officers, Branch Managers and allied channel staff to achieve set sales targets;
Performance management and supervision to drive retail life sales and meet targets;
Provide one-to-one coaching, mentoring and motivation to Sales Officers and ensure that they effectively implement strategies and agreed action plans;
Searching proactively for new revenue generating opportunities in the channel allocated to meet the company targets and following up on new leads and referrals;
Providing effective customer service to both prospective and existing customers;
Preparing sales and other management reports as required from time to time and proactively addressing shortfalls; and
Performing any other duties as may be assigned by the Line Manager

Qualifications

Minimum of a Diploma in a business related course. A Bachelor’s degree will be an added advantage
Must have a valid IRA License for the current year
Minimum 3 years’ relevant experience within the financial services industry
Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/Diploma in Insurance (AIIK/CII) or LOMA
Excellent leadership, communication and interpersonal skills
Problem solving skills
Understanding of the working environment

Closes: May 3, 2023

go to method of application »

For: Regional Team Leader – Retail Life– Nairobi & WesternInterested candidates are encouraged to send their applications and updated CVs to channelsrecruitment@cic.co.ke stating the Job Title i.e. Team Leader- Nairobi or Team Leader – Western on the subject heading e.g. Team Leader Nairobi to reach us before Wednesday 3rd May 2023.For: Sales Officers – Retail Life (Alternative Channels) Interested candidates are encouraged to send their applications and updated CVs to channelsrecruitment@cic.co.ke stating the Job Title (Sales Officer) and Desired Branch/Region on the subject heading e.g. Sales Officer Nairobi

Apply via :

channelsrecruitment@cic.co.ke

October 29, 2024
Client Service Assistant – CICAM Sales Officers – Retail Life (Alternative Channels) (Kitengela) Sales Officers – Retail Life (Alternative Channels) (Nairobi) Sales Officers – Retail Life (Alternative Channels) (Nanyuki) Sales Officers – Retail Life (Alternative Channels) (Nyahururu) Sales Officers – Retail Life (Alternative Channels) (Machakos) Sales Officers – Retail Life (Alternative Channels) (Kiambu) Sales Officers – Retail Life (Alternative Channels) (Nyeri) Sales Officers – Retail Life (Alternative Channels) (Nakuru) Sales Officers – Retail Life (Alternative Channels) (Kisumu) Sales Officers – Retail Life (Alternative Channels) (Homabay)

Purpose
The role is accountable for the day to day execution of client withdrawals & fund switch requests. The role will deliver operational effectiveness ensuring TAT on client disbursement of funds for excellent client experience.
Primary Responsibilities

Timely & accurate execution withdrawal & fund switch requests
Confirming client account balances and banking details
Make call backs to verify client’s debit instructions
Debiting clients’ accounts and process payments end-to end
Responding to any queries/complaints on withdrawals
Preparation of letters to clients’ banks to facilitate payments
Carrying out due diligence on the documents received to change bank account details
Accurately process requests to change bank account details
Preparation of monthly interest disbursements and standing order payments
Ensuring adherence to payment operating policies, procedures and risk management guidelines.

PERSON SPECIFICATION
Academic Qualification

A minimum of Bachelors’ Degree in Business or in a related field.

Professional Qualification

Progress towards relevant professional field (Added advantage)

Experience

Up to one (1) years’ relevant experience.

Skills and Competencies

Excellent customer service skills
Strong interpersonal skills.
Excellent written and oral communication abilities.
Ability to work accurately with close attention to detail; strong ability to scrutinize and examine
Ability to take initiative and prioritize tasks; good time-management, multi-task, problem-prevention and problem-solving skills.
Willingness to adapt to changing business needs

Closes: May 2, 2023

go to method of application »

Use the link(s) below to apply on company website. Use the emails(s) below to apply Interested candidates are encouraged to send their applications and updated CVs to channelsrecruitment@cic.co.ke stating the Job Title (Sales Officer) and Desired Branch/Region on the subject heading e.g. Sales Officer Nairobi

Apply via :

channelsrecruitment@cic.co.ke

October 29, 2024
Branch Manager – Meru Assistant Risk Surveyor Branch Manager – Machakos

PURPOSE:
To generate revenue for the company, increase visibility and presence within the specified geographical area. To create strong stakeholders’ value through overseeing efficient utilization of available resources and ensure customer focus across the region.
PRIMARY RESPONSIBILITIES:

Generate revenue in the branch across all subsidiary lines;
Provide leadership and support to the staff, sales and marketing team by driving the implementation of the corporate strategy, through training and motivation to achieve the organizational objectives;
Recruit, train and motivate intermediaries;
Organize and represent the company in all relevant forums e.g. cooperative societies AGMs, leaders meetings and seminars;
Conduct Business promotions in liaison with PR staff;
Open up new markets and distribution channels including local check offs for Ordinary Life;
Identify and facilitate Branch Human Resource requirements including recruitment, appraisal, career development and resource planning, in liaison with the HR department and Regional Manager;
Enforcing of credit control compliance;
Manage loss ratios in the branch within the set limits;
Make interventions in the branch to maintain the established customer service standards;
Consistently monitor and provide market intelligence and identify potential for both business acquisition and strategic planning;
Enforce prudent underwriting standards in the branch and facilitate claims documentation process and
Keep track on new relevant development in the branch and provide intelligent feedback to GM Distribution and Marketing.

Education

Bachelor’s degree in Commerce or in any related field
Computer literate in MS Office and other office applications
Diploma in AIIK/ACII

The application should reach us by close of business on 24th April 2023

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 29, 2024
Business Development Manager – Corporate Sales

PURPOSE:
The incumbent shall be responsible for generating revenue for the department and company within the assigned markets or channels as well as Build and manage strong relationships and partnerships within the assigned markets or channels.
PRIMARY RESPONSIBILITIES:

Plan and carry out consumer education within the assigned markets and channels;
Generate and build revenues through effective daily sales management of BDEs/ team leaders;
Sourcing of business (new & renewal) and servicing clients;
Capacity building of intermediaries in the market;
Build and maintain strategic alliances for business growth with intermediaries and industry stakeholders;
Constantly updating clients on new and existing products;
Liaising with the various departments to ensure timely service delivery to the clients;
Collect market Intelligence and prepare reports;
Develop prompt quotation and tender documents preparation and delivery to clients/ intermediaries;
Participate in planning and budgeting for the department;
Ensure compliance to the credit control policy through debt collection and
Recruit, train, motivate and retain strategic alliances for business growth with intermediaries and industry stakeholders.

Education

Bachelor’s degree in Commerce or in a related field

Professional Qualifications

Qualification in IIK or ACII

Academic, Professional and Technical Competencies Required:
Essential Knowledge/Skills and Experience Required:

Minimum of four (4) years’ relevant experience
Good analytical skills
Excellent communication and presentation skills
Problem solving skills
Excellent customer care skills

Desirable knowledge/skills and Experience Required:

Excellent interpersonal skills
Computer literate in MS Office and other office applications
Technical competence in insurance
Basic knowledge of regulations by AKI and IRA

Apply via :

cic.co.ke

October 29, 2024
Claims Assistant – Medical

PURPOSE:
Responsible for receiving and processing claims for provider payment.
PRIMARY RESPONSIBILITIES:

Ensure that all claims received are well stamped and keyed in for future reference.
Dispatch received invoices, mails and claim books to respective sections
Dispatch claim forms and other relevant documents to providers
Confirm that smart claims have been billed correctly
Prepare valid claims for scanning.
Upload, attach and index relevant documents to Document Management System
Facilitate discarding of scanned claim documents as per the approved disposal procedure.
Registration of medical claims in the system
Follow up on registration and reconciliation of provider statements to ensure closure.
Follow through to ensure all claims with issues at registration level have been addressed or escalated to the supervisor for action
Respond to walk in customer enquiries
Attend to customer and service providers’ queries and complaints promptly and professionally

Education

Bachelor’s degree in Commerce or in any related field
Computer literate in MS Office and other office applications

Apply via :

cic.co.ke

October 29, 2024
Branch Manager

PURPOSE:
To generate revenue for the company, increase visibility and presence within the specified geographical area. To create strong stakeholders’ value through overseeing efficient utilization of available resources and ensure customer focus across the region.
PRIMARY RESPONSIBILITIES:

Generate revenue in the branch across all subsidiary lines;
Provide leadership and support to the staff, sales and marketing team by driving the implementation of the corporate strategy, through training and motivation to achieve the organizational objectives;
Recruit, train and motivate intermediaries;
Organize and represent the company in all relevant forums e.g. cooperative societies AGMs, leader’s meetings and seminars;
Conduct Business promotions in liaison with PR staff;
Open up new markets and distribution channels including local check offs for Ordinary Life;
Identify and facilitate Branch Human Resource requirements including recruitment, appraisal, career development and resource planning, in liaison with the HR department and Regional Manager;
Enforcing of credit control compliance;
Manage loss ratios in the branch within the set limits;
Make interventions in the branch to maintain the established customer service standards;
Consistently monitor and provide market intelligence and identify potential for both business acquisition and strategic planning;
Enforce prudent underwriting standards in the branch and facilitate claims documentation process;
Carry out performance appraisal, coaching and mentoring staff;
Participate in planning and budgeting for the Department;
Keep track on new relevant development in the branch and provide intelligent feedback to the Regional Manager;and
Any other duties as may be assigned from time to time.

Academic, Professional and Technical Competencies Required:
Education

Bachelor’s degree in Commerce or in a related field

Professional Qualifications

Qualification in IIK or ACII

Essential Knowledge/Skills and Experience Required:

Minimum of four (6) years’ relevant experience, two (2) of which at supervisory level.
Good analytical skills
Understanding of the working environment /competitors
Technical competence in insurance
Problem solving skills
Excellent knowledge of regulations by AKI and IRA
Computer literate in MS Office and other office applications

Desirable knowledge/skills and Experience Required:

Excellent interpersonal skills
Excellent presentation skills

Apply via :

cic.co.ke

October 29, 2024