Company Address: Address Reinsurance Plaza Mezzanine Floor, Aga Khan Walk

  • Procurement Officer – Market Research and Survey 


            

            
            Procurement Assistant

    Procurement Officer – Market Research and Survey Procurement Assistant

    PURPOSE

    The job exists to ensure that adequate market survey and research is carried out for all goods, works and services which will form a benchmark for purchase of goods, works and services whilst exploring new and alternative market sources.

    PRIMARY RESPONSIBILITIES

    Carry-out Procurement related Market Research.
    Monitor market trends, competitor strategies and market supplier in relation to procurement of goods, works and services.
    Continuous investigations of new suppliers and market prices trend for goods, works and services that the business continuously requires.
    Carry out market surveys for all goods, works and services to inform the placing of orders and adjudication by the relevant awarding Committees.
    Prepare and continuously update the market survey reports for all consumable goods, works and services.
    Analyze the current procurement spend situation and use spend data to evaluate the various categories.
    Ensure that all procurement activities strictly adhere to established policy and procedures

    PERSON SPECIFICATION

    Academic Qualifications

    Bachelor’s degree in Procurement, or any business-related degree.

    Professional Qualifications

    Professional certification: Professional Diplomas from Chartered Institute of Purchasing and Supplies (CIPS) or Certified Procurement and Supply Professional of Kenya (CPSK) or progressing towards qualification.

    Experience

    Minimum of five (5) experience in a busy procurement related function with a bias in market survey.

    Skills and Attributes

    Strong analytical, inquisitive and critical thinking
    Strong communication and presentation skills
    Confident negotiation/ persuasion skills
    Good supplier relations & management skills
    Good interpersonal skills.
    Ability to learn new skills & adjust accordingly as might be required.
    Planning and organising.
    Relationship management .
    Computer literate in MS Office and other office applications.
    Understanding of the market environment and competitors.
    Technical competence in Supply Chain.
    Able to self-manage & to work with minimal or no supervision at all.

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  • Actuarial Assistant – Life

    Actuarial Assistant – Life

    PURPOSE

    Providing financial analysis to support valuation of the actuarial liabilities, pricing of new products, monitoring the performance of existing products, financial projections and market intelligence through industry analysis.

    PRIMARY RESPONSIBILITIES:

    Collect, compile and analyze data for use in valuation models of liabilities on specific lines of business;
    Collect, compile and analyze data for use in product development, monitoring and reviews on specific lines of business;
    Consolidate and analyze data from AKI/IRA for use in quarterly industry analysis report;
    Perform monthly business and finance data checks on specific lines of business;
    Consolidate and analyze data on the investment portfolio for the subsidiary; and
    Involvement in CIC Group strategic initiatives such as IFRS 17 implementation.

      Academic Qualifications 

    Actuarial Science or Statistics or Mathematics or a related field is required.

      Professional Qualifications

    Student Actuary – At least 3 actuarial exams from the Institute of Actuaries.

    Experience

    Up to one (1) year of relevant experience.

    Skills and Attributes

    Knowledge of actuarial software in terms of capabilities and output;
    Excellent communication and presentation skills
    Problem solving skills
    Good analytical skills
    Computer literate in MS Office and other office applications

    Apply via :

    cic.co.ke

  • Regional ICT Support Officer

    Regional ICT Support Officer

    Purpose

    He/she will provide direct support to end users across 25 branches located in Kenya through the service desk channels remotely and through travel to provide support to end users in Regional Subsidiary offices.
    Responsible for first line support & co-ordinating solution delivery between the end users and second line ICT administrators within the company.

    Primary Responsibilities

    Responding to internal customer support requests via the ICT Service desk, ICT Hotline and emails;
    Installation, configuration and ongoing usability tuning of desktop computers, peripherals equipment and software within established standards and guidelines;
    Ensuring regional projects are well coordinated with Head office and well executed giving all support required;
    Installation and support of Anti-virus, anti-malware and anti-spam as well as support;
    Preventive maintenance on hardware equipment and associated record keeping.
    Troubleshooting system and network problems, diagnosing and solving hardware or software faults and replacing parts as required for the regional subsidiaries and branches;
    Providing support, including procedural documentation and relevant reports for branch and regional subsidiaries;
    Proactively monitoring and maintaining computer systems, applications and networks for branch and regional subsidiaries;
    Supporting the roll-out of new applications for regional subsidiaries and branches;
    Setting up and management of ICT network user accounts and profiles for branch and regional subsidiaries staff;
    Incident record keeping, tracking and escalation to the relevant ICT administrators;
    Liaising with systems and network vendors in support of ICT regional issues and;
    Develop training material to be used for training and orientation of staff on use of hardware, operating system and company telephone systems.

    PERSON SPECIFICATION

    Academic Qualification

    Bachelor’s degree in an ICT related field

    Professional Qualification

    Certifications in any of the following: CCNA, CompTIA N+, ITIL will be an added benefit.

    Experience

    Minimum of three (3) years’ relevant experience.

    Skills and Competencies

    Excellent communication and presentation skills
    Problem solving skills
    Excellent interpersonal skills
    Good analytical skills
    Computer literate in MS Office and other office applications

    Apply via :

    www.jobmata.com

  • Investment Analyst – CICAM 


            

            
            GL Controller & AX Master Administrator 


            

            
            Client Service Officer – CICAM

    Investment Analyst – CICAM GL Controller & AX Master Administrator Client Service Officer – CICAM

    PURPOSE:

    Responsible for conducting investment research, market & industry analytics to aid in investment decision making. He/she is also responsible for identifying and evaluating investment opportunities that exist and maintaining the financial models and projection tools.

    PRIMARY RESPONSIBILITIES:

    Conduct market research for CICAM looking at global, country, macro, industry and micro- economic trends
    Develop financial models, conduct independent business valuations and maintain and update the company’s research library;
    Attend investor analyst briefings, company, client visit and aid in compiling reports;
    Participate in presentations and discussions in the investment committee
    Provide updates on financial market activities in order to right position the company in the local and global market
    Liaising with stock market traders, stockbrokers and regulators to keep abrest with industry trends, market intelligence and compliance
    Any other duties as may be assigned by the Supervisor

    PERSON SPECIFICATIONS

    Academic Qualifications

    Bachelor’s degree in a related field.

    Professional Qualifications

    Added advantage: Progress in CFA qualification
    Added advantage: Associate Membership of ICIFA or CISI progress qualification

    Experience

    Minimum of two (2) years’ relevant experience

    Technical Competencies

    Analytical skills
    Attention to detail
    Comfortable with spreadsheets applications, MS Office, MS Word & MS Power point

    Behavioural Competencies

    Communication and presentation skills
    Interpersonal and team work skills
    Time management

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  • Underwriting Assistant 


            

            
            Actuarial Analyst – Life

    Underwriting Assistant Actuarial Analyst – Life

    PURPOSE:

    The incumbent shall be responsible for analyzing and assessing the risk presented to the company through proposals submitted guided by the laid down underwriting guidelines.

    PRIMARY RESPONSIBILITIES:

    Evaluate risks proposed and prescribe rates and terms commensurate with level of risk before acceptance as per Underwriting guidelines;
    Customers onboarding and registration in the system;
    Ensure timely processing of renewal invitations;
    Prepare and process debits/credits endorsements for renewals and new business;
    Reconciliation of underwriting issues;
    Process and dispatch renewal notifications and endorsement on time;
    Prepare and issue Policy documents and Renewal Endorsements;
    Claims registration, Appointment of Assessors and Processing of Windscreen claim refunds;
    Process premium refunds to customers;
    Respond and attend to customer and Intermediary enquiries;
    Any other duties as may be assigned from time to time.
    Academic, Professional and Technical Competencies

    Education 

    Bachelor’s degree in Commerce or in a related field 

    Professional Qualifications    

    Progress towards IIK or ACII

     

    Closes: July 14, 2023

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  • Branch Manager 


            

            
            Assistant Manager – Provider Relationship 


            

            
            Business Development Manager – Retail 


            

            
            Business Development Officer – Retail Business Medical

    Branch Manager Assistant Manager – Provider Relationship Business Development Manager – Retail Business Development Officer – Retail Business Medical

    PURPOSE:

    To generate revenue for the company, increase visibility and presence within the specified geographical area. To create strong stakeholders’ value through overseeing efficient utilization of available resources and ensure customer focus across the region.

    PRIMARY RESPONSIBILITIES:

    Generate revenue in the branch across all subsidiary lines;
    Provide leadership and support to the staff, sales and marketing team by driving the implementation of the corporate strategy, through training and motivation to achieve the organizational objectives;
    Recruit, train and motivate intermediaries;
    Organize and represent the company in all relevant forums e.g. cooperative societies AGMs, leaders meetings and seminars;
    Conduct Business promotions in liaison with PR staff;
    Open up new markets and distribution channels including local check offs for Ordinary Life;
    Identify and facilitate Branch Human Resource requirements including recruitment, appraisal, career development and resource planning, in liaison with the HR department and Regional Manager;
    Enforcing of credit control compliance;
    Manage loss ratios in the branch within the set limits;
    Make interventions in the branch to maintain the established customer service standards;
    Consistently monitor and provide market intelligence and identify potential for both business acquisition and strategic planning;
    Enforce prudent underwriting standards in the branch and facilitate claims documentation process and
    Keep track on new relevant development in the branch and provide intelligent feedback to GM Distribution and Marketing.

    Academic and Professional Requirements

    Education   

    Bachelor’s degree in Commerce or in any related field  
    Computer literate in MS Office and other office applications 
    Diploma in AIIK/ACII  

    Experience Required:

    Relevant experience    6

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  • Assistant Internal Auditor 


            

            
            Paypoint Relationship Officer

    Assistant Internal Auditor Paypoint Relationship Officer

    PURPOSE

    The role is accountable for the day to day execution of client withdrawals & fund switch requests. The role will deliver operational effectiveness ensuring TAT on client disbursement of funds for excellent client experience.

    Primary Responsibilities

    Timely & accurate execution withdrawal & fund switch requests
    Confirming client account balances and banking details
    Make call backs to verify client’s debit instructions
    Debiting clients’ accounts and process payments end-to end
    Responding to any queries/complaints on withdrawals
    Preparation of letters to clients’ banks to facilitate payments
    Carrying out due diligence on the documents received to change bank account details
    Accurately process requests to change bank account details
    Preparation of monthly interest disbursements and standing order payments
    Ensuring adherence to payment operating policies, procedures and risk management

    PERSON SPECIFICATION
    Academic Qualification

    A minimum of Bachelors’ Degree in Business or in a related field.

    Professional Qualification

    Progress towards relevant professional field (Added advantage)

    Experience

    Up to one (1) years’ relevant experience.

     Skills and Competencies

    Excellent customer service skills Strong interpersonal skills.
    Excellent written and oral communication abilities.
    Ability to work accurately with close attention to detail; strong ability to scrutinize and examine
    Ability to take initiative and prioritize tasks; good time-management, multi-task, problem-prevention and problem-solving skills.
    Willingness to adapt to changing business needs

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  • Risk Analyst 

ICT Business Application Analyst

    Risk Analyst ICT Business Application Analyst

    PURPOSE:

    The job holder will be responsible for all risk related matters for CIC Insurance Group.

    PRIMARY RESPONSIBILITIES:

    Assessment of risk positions and exposures for all CIC Group entities as well as actions taken to manage these risks.
    Conducting regular stress testing and scenario analyses for relevant risks (including but not limited to operational risk, concentration risk, market risk, liquidity risk, counterparty default risk, contagion risk, regulatory risk and strategic risks) and subsequent review of controls.
    Preparation and/or regular update of the risk framework, risk registers, risk appetite statements and risk tolerance statements for each of the CIC Group entities
    Analysis of trends and patterns and developing rules and strategies to improve the efficiency of risk identification and assessment
    Monthly reporting of key and emerging risks for all CIC Group entities
    Assessment of changes in CIC Group’s risk profile and pre-defined risk limits and advising management accordingly
    Continuous monitoring of political, economic, social and technological events that would affect CIC Group’s risk matrix and identification of appropriate remedial measures
    Preparation of action tracking plans on risks and controls and monitoring agreed actions to closure
    Maintenance of risk and incidence logs as well as monitoring of compliance to controls

    Academic Qualifications

    Degree/ in relevant field / relevant technical training certificate / part qualification in relevant professional field.

    Professional Qualifications

    CISA/CISM/CRM, Progress in CPA (preferred)

    Experience

    Up to two (2) years’ relevant experience

    Skills and Attributes

    Problem solving skills;
    Leadership skills;
    Good analytical skills;
    Computer literate in MS Office and other office applications

    The application should reach us by close of business on 9th June, 2023. Please note only short listed candidates will be contacted. If you do not hear from us by 8th July,2023 consider your application unsuccessful.

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  • HR Training Assistant 

Human Resource Assistant – CIC Shared Services

    HR Training Assistant Human Resource Assistant – CIC Shared Services

    PURPOSE:

    To coordinate and support the delivery of effective learning and development programs and initiatives.

    PRIMARY RESPONSIBILITIES:
    With guidance from the Group Learning and Development Manager:

    Maintain the annual learning calendar;
    Provide support for all learning activities including assisting in webinars, sharing recordings, invitation to trainings, sending reminders on upcoming trainings and monitoring attendance on the HRMIS;
    Track required learning interventions and source learning programs/interventions to address identified needs from performance management process;
    In coordination with the human resource partners, plan for induction sessions for all new joiners;
    Coordinate and follow-up on payment of external vendors;
    Coordinate and manage allocation of learning materials and training venues;
    Administering training program evaluation assessments;
    Develop and monitor service level agreements with external and internal stakeholders;
    Provide reports on key Learning & Development metrics according to an agreed schedule;
    Support on-boarding and off-boarding process and issuance of licenses on learning management platforms;
    Coordinate talent management and succession planning initiatives; and
    Any other duties as may be assigned from time to time.

    Academic and Professional Requirements
    Education

    Bachelor’s Degree    Bachelor’s degree in a HR or a Business Related field    

    Professional Qualifications    

    Progress towards attaining CHRP or Higher Diploma in HR    

    Computer literate  

     MS Office and other day to day computer software applications

    Experience    

    Experience in training, learning and development or learning platforms    Minimum 1 year    
    Knowledge and experience in content delivery methods    Minimum 1 year    
    Knowledge in insurance         
     

     Technical Skills Requirements    

    Communication and presentation skills    
    Customer Service    
    Budgeting and reconciliation    
    Data Analytics    
    Planning and Organizing meetings    
    Business Management    
    Knowledge of digital learning Solutions    
    Knowledge in adult learning Methodologies    
    Knowledge of Instructional design Techniques

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  • Real Estate Sales Manager 

Business Analyst 

Administrative Assistant – Bancassurance 

Relationship Officer – Sales GB

    Real Estate Sales Manager Business Analyst Administrative Assistant – Bancassurance Relationship Officer – Sales GB

    Job Summary:

    The candidate for the job should be a highly motivated and experienced Real Estate Sales Manager to lead and manage the sales team. The ideal candidate will be responsible for overseeing sales of the plots at Ushirika Gardens including managing a team of real estate sales professionals to meet or exceed sales targets.
    They will need to develop and implement sales strategies to expand the customer base, increase revenue and maximize profits. As the Real Estate Sales Manager, the candidate should have exceptional leadership and communication skills, and a proven track record of success in sales management.

    Key Responsibilities:

    Develop and implement sales strategies to achieve sales targets and increase revenue
    Manage the team of real estate sales professionals
    Conduct performance evaluations of the performance of the various sales agencies and provide coaching and feedback as needed
    Motivate and inspire team members to exceed sales targets and achieve maximum performance
    Build and maintain relationships with key clients and stakeholders
    Stay up-to-date with real estate market trends, competitors and industry news
    Collaborate with other departments to ensure seamless operations and effective sales processes
    Participate in recruiting, hiring and onboarding new team members
    Prepare regular sales reports and provide updates to senior management.
    Ensure compliance with legal and ethical standards in all sales activities

    Qualifications:

    Bachelor’s degree in Land Economics, Business Administration, Marketing or a related field
    Minimum of 5 years of experience in real estate sales, with at least 2 years in a sales management role
    Proven track record of achieving sales targets and managing a high-performing sales team
    Strong leadership and communication skills
    Exceptional negotiation and problem-solving skills
    Knowledge of real estate market trends and industry regulations

    If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title. Ref: Real Estate Sales Manager to: HEAD OF SOURCING & FACILITIES CIC INSURANCE GROUP PLC Strictly through Email: property@cic.co.ke. 

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