Company Address: Address Real Towers, Ground Floor, Hospital Road, Upper Hill P.O. Box 41766 – 00100, Nairobi
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Senior Risk & Compliance Officer
Overall Purpose of the Job Reporting to the Group Head of Risk & Compliance, the Senior Risk and Compliance Officer role is integral to ensuring AAR Insurance operates within an effective risk management and compliance framework. The position is responsible for assisting in identifying, assessing, mitigating, reporting, and monitoring all enterprise risks including compliance with Anti-Money…
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IT Audit & Data Analytics Specialist
Key Responsibilities Manages, administers and executes IT Audits and Data Analytics for AAR Insurance Kenya. Helps the business to deliver IT strategic initiatives successfully by focusing on the significant risks, both existing and emerging. Delivers IT Audit assignments on time & in accordance with the Internal Audit methodology. Understands the risk profile of the business,…
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Contact Centre Nurse Relationship Manager
Overall Purpose of the Job Reporting to the Supervisor, Contact Centre, the contact center nurse will ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers’ queries, complaints, and instructions received through all communication channels such as Calls, Emails within a 24-hour coverage. Drive progress towards…
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Contact Centre Nurse Relationship Manager
Overall Purpose of the Job Reporting to the Supervisor, Contact Centre, the contact center nurse will ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers’ queries, complaints, and instructions received through all communication channels such as Calls, Emails within a 24-hour coverage. Drive progress towards…
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Head of Reinsurance & Technical Services Care Manager
Overall Purpose of the Job Reporting to the Principal Officer, the incumbent will be responsible for ensuring sound and disciplined Underwriting, Reinsurance, Key Account management and implementation of the set risk-based rating models within the business. Ensuring the efficient and accurate assessment of risks, and maintaining the company’s underwriting standards. The incumbent is will also…
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IT and Data Analytics Specialist Cashier
About the job Reporting to the Head of Internal Audit, the IT and Data Analytics Specialist will be responsible for conducting systems audits and data analytics within AAR Insurance Kenya. He/she will also provide independent and objective reviews of Information Technology processes to ensure that AIK’s operations are effective, efficient, and aligned with industry standards.…
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Insurance Sales Representative Contact Centre Nurse
Role Description This is a full-time on-site role for an Insurance Sales Representative at AAR Insurance. The Insurance Sales Representative will be responsible for selling insurance policies, providing excellent customer service to clients, and understanding the insurance needs of customers. The role will also involve working closely with insurance brokers and sales teams to reach…
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Contact Centre Nurse
Overall Purpose of the Job Reporting to the Supervisor Contact Centre, The Contact Centre Nurse will ensure the provision of high-quality customer service with respect to medical and general customers. Key Responsibilities Handling customers’ queries, complaints, and instructions received through all communication channels e.g. Calls, Emails within a 24-hour coverage. Drive progress towards the goal…
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Reinsurance Officer
Overall Purpose of the Job Reporting to the Manager Reinsurance & Non-Medical, the Reinsurance Officer will be responsible for all phases of reinsurance arrangement, accounting and reporting, from the initial phases of treaty development, coordination with third parties, monthly processing and recognition of appropriate assets liabilities, income and expenses items and periodic reporting, quotations and…