Company Address: Address Ramani.io Company, Isale House, Mikocheni Dar es Salaam, Tanzania
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Customer Success Manager
Job Brief We’re looking for a Customer Success Manager (CSM) with a proven track record of managing long-term, strategic relationships with strong interpersonal and analytical skills. You’ll have opportunities to implement, build, and nurture relationships with our customers. The CS team works closely with our largest and most strategic customers to understand their needs and…
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Customer Success Associate
You will On-board and train new customers Build and strengthen customer relationships Manage incoming calls and emails and handle appropriate follow-up calls and emails Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction Coordinate and train all new customer starts in an efficient and streamlined way…