Company Address: Address PEPONI PLAZA, 3RD FLOOR BLOCK E PO BOX 74493, CITY SQUARE 00200, NAIROBI

  • Assistant Manager

    Assistant Manager

    Job Responsibilities

    Operations: Co-ordinate the operations of various sections of Tamarind/Tamambo Karen Blixen and ensure all areas are well maintained.
    Supervisory roles: Ensure all staff maintain high level of discipline, are well groomed and always in full uniform. Also ensure service of food and beverage is professional, personalized and in line with Tamarind Group’s SOPs
    Appraisals: Conduct regular appraisals of Tamarind/Tamambo Karen Blixen staff
    Spot Checks: Conducts frequent spot checks of the bar and kitchen stocks and supervise the monthly stock take
    Events coordination: Organize special events and oversee running of night shows at Tamarind/Tamambo Karen Blixen
    Recipes: Maintains an up to date kitchen recipe file and constantly see to menu to menu engineering and give recommendations.
    Cost control: Ensure the food and beverage cost is maintained as per the budget by checking the daily catering reports and taking appropriate action whenever necessary.
    Any other duty assigned from time to time.

    Qualifications

    Degree or Diploma in Hotel Management from Utalii College or any other reputable institution.
    Prior experience in the hospitality industry is required.
    7 years management experience from reputable hotels or restaurants.
    Well-organized, detail-oriented and able to multi-task.
    Must have effective problem solving/decision making abilities.
    Must have excellent verbal and written English communication skills.
    Skilled in creating analyzing and understanding reports/budgets.
    Personality: Outgoing, bubbly personality, naturally a people’s person

  • Manager in Development Program 

Graduate Management Trainee Program 

Human Resource Officer

    Manager in Development Program Graduate Management Trainee Program Human Resource Officer

    Are you full of energy, passion and drive?
    Are you a recent graduate?
    Have you ever thought about a career in hospitality?
    Do you think you have what it takes to be a good manager?

    If you answered yes to these questions, we are looking for you!
    Due to rapid growth in both accommodation and new exciting restaurant brands the tamarind group is looking for fresh college graduates to join our Manager in Development Program.
    The program is targeted at recent graduates and purposes to expose them to an experience that will help set the foundation for their future in the hospitality industry at a management level.
     
    The program is designed for 12 months and combines practical experience with professional development.
    In addition to our four current locations, namely Carnivore, Tamarind Mombasa, Tamarind Village, Tamambo Karen Blixen and the roast by carnivore, the tamarind management group will in the next two years open and operate hotels, serviced residences and restaurants.  
    What do we offer you?

    When working at tamarind, you will have ample opportunities for growth and career development.
    We encourage creativity and highly value continuous learning.
    This challenging position offers you a chance to be part of our exceptional team in which you will be rewarded for performance.

     

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  • HR Assistant 

Porter

    HR Assistant Porter

    Job Responsibilities

    HR Administration: Oversee day to day HR administration e.g. leave, absence, records management, exits, preparation of employee letters, medical etc.
    Recruitment & Selection: Support managers in recruitment – developing job and person specification, preparing job adverts, shortlisting, interviewing, selecting candidates and induction
    Performance Management: Support managers in implementing a performance management system through monitoring employee performance and ensuring that all employees have a BSC and that performance appraisals are done on time and to the expected standards.
    Staff welfare: Work closely with management to implement disciplinary procedures, assist employees with work matters in order to improve work relationships.
    Payroll updates: Ensure accuracy and timeliness reporting of payroll data for all staff to the payroll coordinator in order to result to efficient payment of services.
    Reports: Prepare weekly management reports on progress, update HR trackers and suggest areas of improvement as appropriate.

    Qualifications

    Bachelor of Commerce; Human Resource Management; Business Administration; Bachelors of Arts Degree in Social Sciences from a recognized university or its equivalent
    A higher diploma in Human Resources Management.
    Minimum of 2 years relevant work experience.
    Knowledge of employment and Labour Laws
    Strong problem solving, organization and interpersonal skills
    High integrity and maintaining confidentiality

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  • Sales Manager (Corporate)

    Sales Manager (Corporate)

    Responsibilities

    Managing a portfolio of Corporate accounts
    Conducting regular Competition checks
    Handling the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Sales & Marketing Coordinator.
    Reviewing all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
    Building customer base by meeting with potential clients and showcasing TTH products & services
    Using an existing network of industry contacts to generate new business
    Pursuing opportunities for account growth and new business and engaging new clients aiming to generate new business
    Ensuring that client issues are dealt with in an efficient manner, the management of any problems that may arise.
    Any other duty as requested by the manager

    Job Qualifications

    Degree holder preferably in hospitality management or sales and marketing
    Proven Account Management skills required in order to create, maintain and enhance customer relationships
    Minimum 3 years of sales management experience
    Extremely detail oriented
    Technical competence (understand software, hardware, networks, etc.)
    Motivated, goal oriented, persistent and a skilled negotiator
    High level of initiative and work well in a team environment
    Excellent written and oral communication skills

  • Supervisor 

Credit Control Analyst 

Accounts Trainee 

Internal Audit Analyst 

MID program

    Supervisor Credit Control Analyst Accounts Trainee Internal Audit Analyst MID program

    Responsibilities

    Manage all areas of operations including service, wait staff, bartenders, while ensuring the restaurant’s standards of quality, service and operations are
    Manage operations during scheduled shifts that include, daily decision-making, staff support, guest interaction, scheduling, planning, and upholding quality product and service standards, as well as cleanliness.
    Train and develop all servers, bussers, and bartenders
    Identify operational opportunities to build sales and control costs and develop and implement those opportunities.
    Monitor and assist in daily, weekly, and, monthly inventory processes.
    Prepare end of shift reports to monitor all financial, inventory and cash-handling aspects of the operation.
    Supervising the floor during meal periods to ensure that all Tamarind Group standards and steps of service are met through all guests interactions

    Job Qualifications

    Diploma from an accredited college or university in Hotel management or equivalent in service industry
    Minimum of 3 years of experience in a similar role
    The ability to manage a team in a supervisory capacity
    Excellent interpersonal skills.
    Highly presentable with a pro-active approach to maintaining excellent customer service.
    Ability to respond effectively to changing demands.

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  • Hotel Operations Managers

    Hotel Operations Managers

    The Tamarind MID program, or Manager in Development Program, is a program in which talent is nurtured and guided into management positions.
    It is a 1-year intensive work and study program in which you will be taught all the fundamentals that will lead to you being a successful manager.
    Job Qualifications 

    Yes, if  you are a passionate and dedicated employee.
    Yes, if you are full of energy, drive and dedication to learning and growth.
    Yes if you are a natural leader, great motivator to those around you and excellent communicator.

    This challenging position offers you a chance to be part of our exceptional management team for our expanding company.
    We are looking for F&B and Hotel Operations Managers!

  • Waiters

    Waiters

    Starting date: Immediate.
    Responsibilities:

    Prepares mise-en-place for restaurant service.
    Ensures that the tables are well arranged and wiped before set-up is done.
    Ensures that the cutlery and crockery used by the guests are clean and properly polished.
    Ensures that all the sideboards are set well with all the items required.
    Sorts and polishes all menus before presenting them to the guests i.e. a la-Carte, dessert, beverage lists, cocktail cards and late night menus.
    Ensures that the glasses used for serving guests are clean and well-polished.
    Takes orders for food and beverage from guests, posts the same and serve accordingly.
    Informs and explains all the day’s specials and makes suggestions on food & beverage items to the guests.
    Ensures that the guest orders are served correctly as per the specifications
    Ensures that correct covers are provided for every specific food item ordered.
    Makes follow up on all orders posted.
    Keeps the guests informed of new developments in case of any delays.
    Ensures that the guests’ bills have the correct items served before presenting them.
    Ensures that all the bills opened in his/her station are settled.
    Any other duty assigned by management.

    Who Are You?
    Required skills and Competencies:

    Certificate, Diploma or Degree in Hospitality management or any related course
    At least 2 years Prior experience as a Waiter in a busy hotel
    Ability to multitask and attention to detail
    Superior customer service and people skills
    Knowledge of restaurant business operations
    Cross cultural sensitivity
    Teamwork / co-operation

    Are you interested in this position and do you meet the minimum requirements?

  • Front Office

    Front Office

    Starting date: Immediate.
    Responsibilities:

    Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
    Prepare and conduct daily pre-shift meetings, communicate effectively with all team members and provide them with any information necessary to provide excellent customer service in accordance with TTH established guidelines.
    To monitor room status and discrepancies.
    Supervise the securing of external guest accommodation should an overbooking occur as per established TTH guidelines.
    Ensure that a detailed hand over is carried out between shifts.
    Supervise the preparation and co-ordination of group arrivals/departures.

    Job Qualifications
    Required skills and Competencies:

    High school graduate or equivalent experience.
    Hospitality certification is a plus
    2 years Front Office experience in the hospitality industry.
    1 year supervisory experience.

  • Sales Manager (Corporate) 

Sales Manager (Wholesale)

    Sales Manager (Corporate) Sales Manager (Wholesale)

    Responsibilities

    Managing a portfolio of Corporate accounts
    Conducting regular Competition checks Handling the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Sales & Marketing Coordinator.
    Reviewing all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met. Building customer base by meeting with potential clients and showcasing TTH products & services
    Using an existing network of industry contacts to generate new business
    Pursuing opportunities for account growth and new business and engaging new clients aiming to generate new business
    Ensuring that client issues are dealt with in an efficient manner, the management of any problems that may arise.
    Any other duty as requested by the manager

    Who Are You?
    Required skills and Competencies:

    Degree holder preferably in hospitality management or sales and marketing
    Proven Account Management skills required in order to create, maintain and enhance customer relationships
    Minimum 3 years of sales management experience
    Extremely detail oriented
    Technical competence (understand software, hardware, networks, etc.)
    Motivated, goal oriented, persistent and a skilled negotiator
    High level of initiative and work well in a team environment
    Excellent written and oral communication skills

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  • Information Systems Auditor

    Information Systems Auditor

    Unit: Tamarind Central Cervices
    Starting date: Immediate.
    Responsibilities:
    Information Systems Auditor

    Reviews internal controls throughout the company by evaluating the adequacy of system controls
    Evaluate areas of the company where systems are installed and making sure that all the safety methods are being adhered to
    Ensure that the systems of the company are in perfect working order
    Assists to plan and execute internal audit procedures
    Maintains and develops computerized audit software
    Assists in the auditing of new and existing information systems
    Drafts written reports and audit findings and presents to management.
    Identifying the weaknesses in a systems network and creating an action plan to prevent security breaches
    Suggests enhancements in controls, policies and procedures
    Follows up on audit findings to ensure that management has taken corrective action
    Performing any other duties assigned from time to time

    Who Are You?
    Required Skills and Competencies:

    Degree in Business Information Technology
    2-3 years’ experience in hospitality industry
    Knowledge of general accounting principles
    Should be conversant with restaurant / hotel auditing policies, standards, and procedures
    Should have knowledge of computer systems development and programming
    Should have food communication skills

    How to Apply