The Sales & Marketing Manager is responsible for the co-ordination and execution of all sales and marketing activities to specifically support the growth of the portfolio; meetings and events.
Sales & Marketing Job Responsibilities
Prospect and develop new accounts in line with the hotel’s vision and mission statement.
Lead and follow up on all details of customer events and meetings.
Develop proposals and contracts in response to client queries.
Develop and execute all digital marketing activities including campaigns and advertisements.
Monitor spend of various marketing channels utilized and track performance.
Conduct market research to identify trends and new business opportunities.
Prepare weekly and monthly sales and marketing reports.
Develop and build networks with professionals in the Hotel Industry.
Perform other duties as assigned.
Qualifications for the Sales & Marketing Job
Bachelor’s degree in Marketing or related field
Minimum of four years’ experience in the Hospitality Industry of which two should be in a Management role
Proven ability in developing digital marketing strategies with proven track record of success
Strong interpersonal skills with the ability to work in a team oriented environment
Ability to effectively deliver presentations to different stakeholders and customers
Strong organizational skills with keen attention to detail
Company Address: Address Park Place, 2nd Parklands Avenue, Nairobi, Kenya
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Sales & Marketing Manager
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SPA Manager
Position Overview: The Manager provides leadership to the team and is responsible for the overall management and performance of the SPA
Responsibilities:
Manage the daily operations of the SPA including work scheduling and supervision of the employees.
Manage the stock taking process including product inventory and ordering.
Effectively resolve client complaints and any issues arising.
Execute administration duties including payroll management and leave management.
Develop and implement marketing activities with the aim of attracting/retaining clientele.
Develop management reports to track the performance of the SPA, linking results with sales and marketing activities.
Provide leadership to the team with the aim of maximizing employee productivity.
Advise on sales and growth projections.
Develop a marketing strategy with an annual calendar of events.
Liaise with the external accountant and company lawyer on scheduled activities/legal obligations.
Ensure the overall standards and levels of service set by the company are maintained and adhered to on all relating aspects.
Experience, Qualifications & Skills:
Diploma in Hospitality or related field
Proficiency in computer packages (Microsoft Office)
Minimum of two years work experience required in the Hospitality Industry
Strong leadership and communication skills
Individual with a high level of integrity
Ability to forecast and identify trends -
Business Relationship Manager
Responsibilities: Develop and implement sales strategy to drive achievement of sales targets.
Develop a measurable sales pipeline consisting of HR Services opportunities.
Plan meetings, pitch and deliver presentations to clients.
Develop and maintain business relationships with new and existing clientele.
Maintain knowledge of industry trends and competitor activity.
Achieve assigned sales targets and create weekly and monthly progress reports.
Experience, Qualifications & Skills: Diploma in Sales, Management or Marketing from an accredited institution
Minimum two years’ experience in Sales
Excellent interpersonal and negotiation skills Self-driven with proven past success in Sales
Excellent communication skills and relationship building skills -
Digital Brand Manager
Responsibilities: Manage the planning and execution of all web, search engine marketing, social media and display advertising campaigns.
Manage company website, in conjunction with customer service and ensure online sales are serviced in a timely manner.
Ensure the website and all company portals are world class, exciting and dynamic, increasing traffic to the brand and implement strategies to do so.
Strategize, build and maintain social media presence and engagement levels, monitor feedback and escalate as relevant.
Execute online campaigns for various products that are digitally driven creating opportunities for increased sales revenue.
Measure and report performance of all digital marketing campaigns. Link social media marketing to all field activation marketing activities.
Experience, Qualifications & Skills: Bachelor’s degree in Marketing or Information Technology
Excellent communication and interpersonal skills
Minimum one year experience required in Digital Marketing
Knowledge of website analytic tools
Proficiency in Adobe Illustrator and Photoshop Excellent planning, organization and problem solving skills -
Operations & Service Manager
Responsibilities:
Develop a system that fully manages all different client categories and ensures maximum utilization of all allocated company resources.
Manage cost of sales to attain company revenue target.
Ensure office premise and equipment are well maintained and set up in all sites and develop initiatives that ensure maximum coordination between the sites and the offices.
Identify and advise on process improvement initiatives that will aid in the management of the company services in a more efficient and cost effective way.
Build capacity to suffice needs of clients including managing lead time in conjunction with procurement, managing employees and provision of tools of work for the employees.
Coordinate supervisory roles to ensure that services offered are as per client agreement at various client locations.
Experience, Qualifications & Skills:
University degree in a Business related field.
Minimum three years relevant experience in a busy work environment.
Experience in the Hospitality industry is required.
Excellent customer relations skills with a keen commitment to delivery of superior customer service.
Ability to plan and organize work schedules.
Excellent communication, interpersonal and decision making skills.
Must have proven experience in leading and managing employees and teams.