Company Address: Address P.O. Box 51290-00100 Nairobi, Kenya
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Quality Assurance Supervisor Agent Junior Developer Agent – Content Moderator
About the job The Quality Assurance (QA) Supervisor is a key member of the Training & Quality Assurance department, with a focus on quality, adherence, process and workflow audits and improvements. Reporting to the Quality Assurance & Training Manager, the QA supervisor is responsible for the day to day supervision, mentoring and coaching of the…
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Portfolio Manager
Job description Overview Samasource Impact Sourcing Delivery Center -SamaDC, is seeking a seasoned BPO leader to oversee the day to day business operations of the center. The Portfolio Manager represents customer needs and goals within the organization to ensure quality of delivery by meeting client SLAs. The Portfolio Manager will oversee projects and business relationships…
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Account Manager
Job descriptionThe Company Samasource is a social enterprise that provides dignified, internet-based work to people living in poverty. We build technology that helps leverage the brain-power of the poor so they can lift themselves out of poverty by providing valuable services to companies around the world. We are a dynamic and growing team with a…
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Administration Manager
Job Description Reporting to the Head of Human Resources and Administration, the incumbent shall oversee the day to day operations of the Admin department and ensure smooth coordination between the Admin department and all other functions. Responsibilities Duties will include but not limited to the following: Responsible for the day to day operations of the…
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Agent
Job Description The agent will be responsible for processing data as per client specifications Responsibilities Research products across several e-commerce platforms Write product descriptions and titles Classify products into different categories Maintain data work requirements by following data program techniques, procedures as well as meeting and maintaining the required quality threshold. Verify entered data by…
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Administrative Assistant
Job Description Reporting to the Administrative Coordinator, the incumbent will be responsible for assisting in the day to day running of the Delivery Centre. Responsibilities Duties will include but not be limited to the following: Working closely with the Administrative Coordinator to to ensure that outsourced administrative services are running smoothly Managing the office main…
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Quality Assurance Supervisor
Job description Job Description The Quality Assurance supervisor will be responsible for daily supervision, coaching, mentoring, motivation and coordination of a team of Quality Analysts (QA) to ensure reporting requirements and performance metrics are met. Responsibilities Duties will include but not be limited to the following: Assisting the Training and Quality Manager in setting quality…
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Agent-Swahili Research & Data Entry Specialist
Job Description: Reporting to the Team Leader, the successful candidate will be adding, editing and merging data in a large database of international topics. Focus will be on a variety of categories including popular culture and media. This will include use a variety of online tools for data entry and analysis, including quality assurance for…
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Human Resources Assistant Human Resources Officer
Job description Role & Responsibilities Reporting to the Human Resources Manager, the Human Resources Assistant will be responsible for assisting in the day to day operations of the Human Resources Department. Key roles will include but not be limited to: Assisting in the recruitment process by setting up interviews, sending regrets to unsuccessful interviewees and…
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Senior Director of Finance
Job Description: Samasource operates Digital Basics, a digital training program targeted at low income youths, and Digital Impact Sourcing Centers in Nairobi, Kenya and Gulu, Uganda. We expect to continue to scale in East Africa and are seeking a senior experienced finance professional to drive adoption of financial accountabilities within the operating teams by creating best-in-class financial processes. The Senior…