Company Address: Address NAIROBI, KENYA: Headquarters in Gatwakera, Kibera, P.O. Box 8303-00200

  • Human Resource Internship

    Human Resource Internship

    To be responsible for supporting the HR Coordinator in carrying out all the basic Human Resources (HR) functions that support the delivery of SHOFCO’s brand promise.
    Responsibilities

    Provide clerical and administrative support to the human resource team.
    Maintain and manage accurate human resource records by updating the employee’s data bank, filling and keeping all employees’ documents in their respective files and opening files for new employees.
    Ensure all files are up to date as per the checklist.
    Coordinate HR projects including meetings, trainings and surveys as requested by the HR Manager.
    Process documentation and prepare reports relating to personnel activities that is staffing, recruitment, training, grievances and performance evaluations.
    Assist with the recruitment and interviewing process.
    Coordinate communication with candidates and schedule interviews.
    Maintain all leave records and updates to achieve coordinated leave administration process.
    Assist in payroll preparation by providing relevant e.g. absences, bonus and leave.
    Conduct initial orientation for newly hired staff.
    Respond to HR queries in the absence of HR Manager and Coordinators.

    Qualifications

    Diploma in Human Resources or any other related field
    Other requirements (unique/job specific)
    2 years’ experience working with the Human Resource department
    Experience of working with human resource management systems
    Proficiency in the full Microsoft Office Suite

    Behavioural Competencies/Attributes:

    Making decisions
    Checking things
    Following procedures
    Examining information
    Understanding people
    Directing people
    Upholding standards
    Team working

  • Social Worker Coordinator 

Ghetto Mirror Coordinator

    Social Worker Coordinator Ghetto Mirror Coordinator

    Responsible for overall coordination and management of psycho-social activities of SHOFCO programs that improve the quality of life and well-being of individuals, groups, and communities through direct practice, policy development, organizing communities and outreach and crisis intervention.
    Job Responsibilities

    Provide strategic management for social work in ECD, Education and Health. Manage program development and strategic growth of social work department to ensure targets and goals are met.
    Evaluate, interpret and apply all policies and procedures relating to the social work services for staff, management and clients.
    Develop a marketing strategy for program visibility.
    Monitor expenditure for services provided and make appropriate recommendation for action as necessary.
    Network with relevant agencies for effective referrals and collaborations.
    Control and coordinate the work of social workers and ensure they are scheduled according to client requirements.
    Coordinate, supervise and mentor social workers in the various program areas.
    Ensure integration of social work with other SHOFCO programs for holistic approach.
    Recruit and develop capacity of staff to draw key performance indicators and link them with program goals and objectives.
    Work with program beneficiaries such as caregivers and other relevant institutions for community participation.
    Review social work documentation for completeness and accuracy.
    Offer high level psychosocial support to clients on deserving cases.
    Develop work-plans and monitor implementation to ensure meeting of targets.
    Review reports from social workers to monitor caseloads of staff, service provision and expenditures for social work.
    Manage reporting and impact measurement for all the areas of social work.
    Document best practices and share with relevant agencies and donors.
    Conduct supportive supervision, working closely with M&E.
    Develop monitoring tools and disseminate job aids to social workers to capture and monitor department activities for quality and efficiency.
    Develop schedules and enforce routine.
    Ensure quality of individualized developmental services are provided.

    Qualifications

    Degree in Community Development/ Sociology/psycho-social studies or reletae field
    Relevant certification
    Knowledge and expertise in psychology and social work matters
    Must have at least 3 years working experience in social work and psychology fields
    Counselling skills/training
    Computer literacy skills
    Facilitation/training skills
    Documentation and reporting

    Functional Skills:

    Adopting practical approaches
    Examining information
    Articulating information
    Managing tasks
    Establishing rapport
    Understanding people
    Upholding standards
    Team working

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  • Ghetto Mirror Coordinator

    Ghetto Mirror Coordinator

    Grade: 2.3 Section: Business Services Department: Marketing & Communications Location / Work station: Kibera Working Hours: Monday – Friday | 8.00 AM – 5.00PM and weekends as needed Reporting Relationships Reports to: Chief Marketing Officer Direct reports: N/A
    To be responsible for managing the day to day operations of the Ghetto Mirror publication and providing necessary support for the staff and writers; with the overarching goal of supporting the realization of SHOFCO’s vision and strategic goals.
    Job Responsibilities

    Prepare an Editorial Policy tailored to The Ghetto Mirror.
    Edit drafts of articles to ensure accuracy of information; grammatical accuracy and logical flow.
    Ensure articles adhere to copyright standards or do not go against SHOFCO’s mission and policies.
    Proofread and double check final copy of publication before printing.
    Work hand in hand with the Marketing Officer and the Graphic Designer to support, mentor and assist the writers in journalism skills.
    Work with staff and writers in assigning topics, events and stories to individual writers or reporters for coverage and ensure strict deadlines are met.
    Implement plan to make The Ghetto Mirror become financially independent.
    Prepare material for and administer weekly mentorship meetings.
    Develop linkages with professional journalists that would be willing to train/mentor writers.
    Recruit new writers from other areas and work closely with different writers.
    Develop activities and programs to keep writers motivated and increase quality of writing.
    Maintain the social media platform and guide writers to collect materials to continuously keep social media updated.
    Look for writers’ capacity gaps and coordinate with management to bridge those gaps.
    Prepare work plan, action plan and budget for the publication.

    Qualifications

    Diploma in Journalism or any other related field
    Qualification in Marketing, PR, Communication is desirable
    At least 3 years’ experience in editing newspapers or other publications
    Experience working with youth
    Extensive social media knowledge

    Functional Skills:

    Articulating information
    Checking things
    Adopting practical approaches
    Managing tasks
    Convincing people
    Thinking positively
    Embracing change
    Upholding standards

  • ECD Teacher

    ECD Teacher

    Working Hours: Monday – Friday | 7:30.00 AM – 4:30PM
    To be responsible for accurately and efficiently managing a class and childcare duties following all guidelines as per plan.
    Responsibilities

    Manage Organize, implement, coordinate, and control services of the childcare program.
    Set up and maintain an organized and clutter free environment safe for the children.
    Supervise children/infants at all times.
    Oversee the assigned day care attendants.
    Submit and implement a weekly themed lesson plan.
    Ensure proper child guidance.
    Conduct progress assessment and file reports for children
    Assist in feeding the children during meals.
    Coordinate parent partnership plan to ensure effective child care and protection.

    Job Qualifications

    Diploma in Early Childhood Development and Education
    Professional Qualifications
    Child friendly with no previous record of child abuse

    Behavioural Competencies

    Articulating information
    Adopting practical approaches
    Managing tasks
    Taking action  Establishing rapport
    Valuing individuals
    Inviting feedback
    Understanding people

  • Operations Coordinator 

Maintenance Worker 

Nutritionist 

Nurse 

Lab Technician 

Clinical Officer 

Music Teacher 

SST/Kiswahili/CRE Teacher 

ICT Teacher 

Reliever Teacher 

Middle School Teachers 

Pharmaceutical Technologist 

Pharmacy Stores Assistant

    Operations Coordinator Maintenance Worker Nutritionist Nurse Lab Technician Clinical Officer Music Teacher SST/Kiswahili/CRE Teacher ICT Teacher Reliever Teacher Middle School Teachers Pharmaceutical Technologist Pharmacy Stores Assistant

    Grade: 2.3 Section: Business Services Department: Operations and Resources Location / Work station: Kibera/Mathare/Mukuru/Bangladesh Working Hours: Monday – Friday | 8.00 AM – 5.00PM
    Reports to: Operations Manager Direct reports: Food &Beverage Coordinator, Driver Job Purpose: To be responsible in assisting the Operations Manager in the coordinating logistics and day to day operations of the business.
    Job Responsibilities

    Oversee daily operations of the office.
    Schedule and coordinate vendors.
    Keep organized ledger of expenses.
    Remain on budget by always seeking the best prices for supplies and services.
    Foster good working relationships with vendors and service providers.
    Ensure all office equipment is functioning properly.
    Monitor supply stock and place orders as needed.
    Build and maintain strong customer relationship through regular meetings and communications.
    Contact maintenance and ensure needed repairs are complete.
    Keep a master calendar of schedules and vacations.
    Organize and update files as needed.
    Answer phones, emails, and conduct basic clerical work.
    Keep conference rooms clean, neat, and well stocked.

    Qualifications

    Degree in Business Management/Supply Chain/Procurement/Inventory Management
    At least 4 years’ of experience in operations
    Experience in the customer service field

    Behavioral Competencies/Attributes:

    Excellent phone etiquette
    Solid computer skills, including email and Microsoft Office
    Basic bookkeeping skills
    Good typing skills
    Customer service orientated
    Excellent phone etiquette
    Ability to coordinate multiple schedules
    Highly organized with an aptitude for problem solving
    Neat, professional appearance
    Able to prioritize tasks and work independently
    Friendly and personable
    Assertive
    Honesty and integrity

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  • Sacco Manager

    Sacco Manager

    Reports to: Director of Resources and Operations
    Job Responsibilities

    Provide oversight to the SACCO operations and technical assistance to the SACCO Management Committee.
    Develop necessary policy documents and regulations that would ensure smooth operations of the SACCO according to the set guidelines.
    Ensure that all SACCO data and information is well documented and archived.
    Work in collaboration with the SHOFCO Metrics team to ensure that a proper information system is put in place to capture all SACCO data.
    Monitor the operations of the SACCO and ensure that all set targets are attained within the set timelines.
    Work together with finance department in preparation, analysis and presentation of comprehensive, timely, reliable and compliant financial reports.
    Ensure that all financial documents are up to date and that books of accounts are well kept.
    Provide guidance on the adoption and/or implementation of sound and up to date accounting systems.
    Ensure effective implementation of financial and accounting policies and procedures.
    Management of the general and subsidiary ledgers in accordance with internationally accepted accounting and financial reporting standards and preparation of final accounts for audit.
    Ensure compliance with statutory and regulatory requirements.
    Provide oversight to the SACCO operations and technical assistance to the SACCO Management Committee.
    Develop necessary policy documents and regulations that would ensure smooth operations of the SACCO according to the set guidelines.
    Ensure that all SACCO data and information is well documented and archived.
    Work in collaboration with the SHOFCO Metrics team to ensure that a proper information system is put in place to capture all SACCO data.
    Monitor the operations of the SACCO and ensure that all set targets are attained within the set timelines.
    Work together with finance department in preparation, analysis and presentation of comprehensive, timely, reliable and compliant financial reports.
    Ensure that all financial documents are up to date and that books of accounts are well kept.
    Provide guidance on the adoption and/or implementation of sound and up to date accounting systems.
    Ensure effective implementation of financial and accounting policies and procedures.
    Management of the general and subsidiary ledgers in accordance with internationally accepted accounting and financial reporting standards and preparation of final accounts for audit.
    Ensure compliance with statutory and regulatory requirements.
    Prepare and verify monthly statements for members and keeping records. Reconciling the bank account and performing other general accounting duties as required.

    Qualifications

    Bachelor’s Degree in Co-operative Management, Business Management, Microfinance or any other relevant field
    6 years’ experience working in a SACCO
    Knowledge of SACCO accounting systems
    Understanding of accounting principles
    Working knowledge of statutory legislation and regulations
    Proficient in computer packages especially Microsoft Office Suite
    Thinking positively
    Team working
    Upholding standards
    Managing tasks

  • Community Health Worker

    Community Health Worker

    Job Description
    Location: Mathare, Nairobi
    Reports to: Health Services and Program Officer
    Hours: Mon- Fri, 7:30am to 3:30pm, 2 Saturdays a month
    Main Purpose of the Job
    The primary duty of the SHOFCO Community Health Workers is following up on selected patients in their homes to ensure treatment adherence and recovery and report to any complications to physicians.
    CHWs are also responsible for clinical outreach and active case finding, conduct relevant health talks/topics will be scheduled by the CHW Supervisor and performed by the CHWs in the clinic and throughout the community.
    Key Performance Indicators

    No of patients referred
    No of families visited at home
    No of defaulters traced
    No of clients with special needs linked to the facility
    No of h/educations conducted

    Outputs

    Accurate community diagnosis and referral
    Accurate identification of health need and referral
    Timely linkage of clients
    Awareness creation and education

    Impact

    Community acceptance of services offered at the facility
    Awareness of good health practices at the community
    Good health seeking practices at the community

    Beneficiary assessment

    Community surveys

    Reporting responsibilities

    Timely departmental reports
    Following the right channel of reporting issues
    Proper and timely reporting of incidences

    Job Responsibilities

    Advice the community members on health matters and accessible health services available at the facility.
    Conduct community mobilization and create awareness on services available at the facility.
    Identify clients with health needs and refer to the facility, accompanying them where necessary
    Conduct community screening services for people in need of treatment, special services like nutrition, ANC, family planning, gender violence issues, cervical cancer screening and immunization and refer appropriately.
    Provide health preventive and promotive messages to the community
    Identify the particular healthcare needs of a community and make referrals appropriately
    Sensitize the community on health risks , nutrition, immediate management of accidents and first aid
    Act as a link between the community and the health facility
    Follow up of very terminally sick clients i.e. CCC, diabetics, hypertensives etc. and support appropriately.
    Conduct home visits to clients with special needs to assess progress and adherence
    Maintain updated client records with plans, notes, appropriate forms or related information
    Advice clients or community groups on issues related to sanitation or hygiene, such as flossing or hand washing
    Offer health talks to clients both in the facility and the community
    Advice clients or community groups on issues related to social or intellectual development such as education, childcare or problem solving.
    Trace clients who miss appointments and defaulters for those on nutrition, ANC, PMTCT, Postnatal and CCC follow up.
    Accompany very ill clients from the community to the facility and also referred clients where relatives are not available or are not reliable
    Perform any other duty assigned by the manager/team leader

    Qualifications

    Communication Skills
    Reporting skill
    Capacity building ability
    Previous experience working as a community health worker will be an added advantage

  • Adult Literacy Facilitator

    Adult Literacy Facilitator

    To be responsible for designing, developing, and implementing adult literacy program that integrates the entrepreneurship aspect to increase credit access and strengthen already existing employment opportunities in the slum.
    Key Responsibilities

    Work with Education Director to develop/adapt a comprehensive tailor made adult education curriculum to suit the needs the adult learners.
    Prepare schemes of work and lesson plans to be used in the curriculum implementation process.
    Integrate competencies, goals, and objectives into lesson plans and incorporate specific, measurable, behavioral objectives and timeframes.
    Assist in designing a system to monitor and evaluate students’ attendance and performance.
    Submit weekly, monthly, quarterly, or yearly reports.
    Provide students with suggestions and feedback.
    Assist in the recruitment of participants, including participating in community outreach programs.
    Work with other program coordinators to integrate program with others.
    Ensure the creation and maintenance of a safe, orderly classroom environment.
    Work with M&E for measurement of achievements attainment of program’s desired outcomes.
    Design training manual and a long term plan for the program.
    Review existing literacy curricula, learning materials and training methodologies and modify/adapt to suit the specific contexts and conditions.
    Develop and review literacy curricular, new life skills curricula, learning materials and training methodologies.
    Collaborate with the Kenya Adult Learners’ Association (KALA) to develop SHOFCO’s own Adult Literacy curriculum.
    Development of quantitative and qualitative data collections to ensure monitoring and evaluation.

    Job Qualifications

    P1 Certificate or Diploma in Adult education and Community Development or related field

    Other requirements (unique/job specific)

    At least 2 years of experience teaching Adult education
    Knowledge of standard office administrative practices and procedures

    Functional Skills:

    Articulating information
    Making decisions
    Producing output
    Providing insight

    Behavioural Competencies / Attributes:

    Embracing change
    Team working
    Taking action
    Inviting feedback

  • Maintenance Worker

    Maintenance Worker

    Job Description
    To be responsible for routine and preventative maintenance and repair procedures on buildings and equipment.
    Job Responsibilities

    Perform minor repairs in the buildings and sites.
    Perform preventive maintenance procedures on building mechanical equipment on a scheduled basis.
    Replace broken windows, repair door, door locks and closets.
    Complete daily, weekly, monthly checklists on building and equipment maintenance procedures.
    Maintain records of scheduled maintenance procedures.
    Respond to emergency maintenance requests as required.
    Support with renovation/remodelling of buildings.
    Maintain the bio-latrine.
    Maintain general hygiene of the main site.
    Obtain estimates for supplies, repair parts and order parts as needed.

    Qualifications

    A national certificate in Electrical / Electronic engineering or equivalent from a recognised institution.
    Working Knowledge and understanding of plumbing sytems and services.
    At least 3 years proven experience in a similar role
    Ability to read and comprehend simple instructions, short correspondence and memos
    Ability to write simple correspondence and reports
    Ability to effectively present information in one-on-one and small group situations to other SHOFCO employees

    Behavioural Competencies/Attributes:

    Meeting timescales
    Adopting practical approaches
    Managing tasks
    Producing output
    Following procedures
    Inviting feedback
    Team working
    Interacting with people

  • Human Resource Internship

    Human Resource Internship

    To be responsible for supporting the HR Coordinator in carrying out all the basic Human Resources (HR) functions that support the delivery of SHOFCO’s brand promise.
    Responsibilities

    Provide clerical and administrative support to the human resource team.
    Maintain and manage accurate human resource records by updating the employee’s data bank, filling and keeping all employees’ documents in their respective files and opening files for new employees.
    Ensure all files are up to date as per the checklist.
    Coordinate HR projects including meetings, trainings and surveys as requested by the HR Manager.
    Process documentation and prepare reports relating to personnel activities that is staffing, recruitment, training, grievances and performance evaluations.
    Assist with the recruitment and interviewing process.
    Coordinate communication with candidates and schedule interviews.
    Maintain all leave records and updates to achieve coordinated leave administration process.
    Assist in payroll preparation by providing relevant e.g. absences, bonus and leave.
    Conduct initial orientation for newly hired staff.
    Respond to HR queries in the absence of HR Manager and Coordinators.

    Qualifications

    Diploma in Human Resources or any other related field
    Other requirements (unique/job specific)
    2 years’ experience working with the Human Resource department
    Experience of working with human resource management systems
    Proficiency in the full Microsoft Office Suite

    Behavioural Competencies/Attributes:

    Making decisions
    Checking things
    Following procedures
    Examining information
    Understanding people
    Directing people
    Upholding standards
    Team working