Company Address: Address Nairobi – Head office LIBERTY House, Mamlaka Road P.O. Box 30390 00100 – GPO Nairobi – Kenya

  • Medware System Analyst Agronomist

    Medware System Analyst Agronomist

    The Medware System Analyst is responsible for supporting Medware in Medical Department to ensure efficiency and effectiveness for all system users.
    Responsibilities for the System Analyst Job
     
    System Management support of the Medware, Smart & PAS administration in terms of connectivity, complex system errors, control of user access rights and trouble shooting.
    To resolve identified systems gaps to logical conclusion by following up outstanding issues where tickets have been raised on Medware
    Liaising with SMART and NHA on integration setups of Medware and Smart Systems applications
    Preparation of Management Reports on monthly outstanding debit reports and adhoc reports for the Medical Department when required
    Preparation of monthly membership listing for providers and sign offs
    Co-ordinate the Health Insurance Department document management process
    Co-ordinate and support the Medical Avaya System at the Contact Centre
     
    Qualifications for the System Analyst Job
     
    Degree in Computer Sciences, MIS or equivalent
    Training / skills on Medware System will be an added advantage
    3 years experience in support of a Medical system application preferably Med ware
     
    Other Attributes
     
    Have good interpersonal, communication and presentation skills.
    Be proactive in nature, to initiate, drive and generally promote change.
    Be highly logical, paying great attention to details
    Requires minimal or no supervision
    go to method of application »

  • Branch Manager

    Branch Manager

    Job Summary
    The main purpose of the job is to take leadership in marketing, customer service, public relations, operations and overall running of the branch. It performs oversight functions to other core duties and staff within the assigned branch.
    Responsibilities

    Identify/ develop new business opportunities and intermediaries
    Marketing strategy formulation and implementation for the region in line with overall company objectives
    Achieve business growth targets at the branch in line with the company guidelines on quality business.
    Maintain high public relations amongst clients and intermediaries.
    Prepare timely, accurate, informative reports to management for decision making
    Manage direct sales, individual, corporate and intermediaries sales
    Ensure safe custody of the Branch’s fixed assets by maintaining an asset register and appropriate insurances
    Maintain the Branch cash book
    Management of renewals/ business retention at the branch
    Market research and intelligence within the region
    Excellent customer service and complaints handling
    Manage credit control/ premium collection in line with the company credit control policy
    Ensure staff are well supervised, trained and developed to be technically competent to perform their duties
    Ensure that the Performance Management process is embraced and continuously carried out for effective and efficient service to our customers with a view to achieve overall company business goals
    Advise the Head of Retail Business and the Management on issues pertaining to the business
    Establish and maintain a good relationship with brokers, agents and clients. Also maintain close liaison with other departments in the Company.
    Contribute to the development of operational policies for the achievement of corporate plans as stipulated in the Business Strategy
    Foster and maintain good corporate image through liaison with all competitors, intermediaries and the general public
    Attend all scheduled meetings to facilitate smooth operations

    Qualifications

    Business Related Degree from a recognized university
    Diploma in Insurance or progression towards attaining AIIK/ ACII – minimum of 7 papers
    Experience
    3 years’ experience in branch management
    6 years’ experience in insurance industry

    Other Attributes

    Goal oriented
    Committed and self-driven
    Self-initiative and innovation
    Leadership skills
    Communication skills
    Presentation skills
    High standards of integrity and professionalism

  • IT Risk Officer

    IT Risk Officer

    Job Description

    Reports To: General Manager – Risk and Compliance
    Job Summary: The main purpose of the job is to align IT risk to business strategies and objectives and offer continuous support to ensure functionality in a secure environment.
    Key Responsibilities

    Identification of key risks within the business and risk mitigation through implementation of relevant processes and procedures.
    Provision of detailed reports to management on key systems around incidents, breaches and usage.
    Participate in gathering, design, development and deployment of system requirement within the Business, and provide advice on security best practice and controls.
    Monitor, contain and report any incidences.
    Work closely with the IT team on incidence response and resolutions.
    Periodic collection and compilation of metrics and measurements to report on progress and success of the InfoSec program.
    Participant within the Incident response team (IRT) from a technology solution perspective.
    Technical review and updating of existing policies and Procedures.
    Enterprise security review of infrastructure.
    Penetration testing and vulnerability assessments.
    Conduct process reviews to ascertain the effectiveness of system deployments.
    User management reviews using Identity and Access Management system or manual process
    Penetration Testing and Vulnerability management and reporting
    Guidance and training to staff in all areas of the Business.
    Detailed reporting on Cyber incidences
    Data analytics
    Any other changes that arise.

    Qualifications

    Bachelor’s degree in computer science or related field
    Industry certifications in security (Security+, CISM, CISA, CISSP, CCE, etc.)
    Technology specific security technology certifications (CCSA, CCNA/CCNP Security, AESA, GCFA, ENCE, MCSE, MCSA etc.)

    Experience

    At least 5 years’ work experience in Information and Communication Technology
    2 years’ work experience in the fields of IT Risk, Information Security with an interest in forensics.

    Competencies
    Technical Competencies

    Proven practical experience and understanding of Information Security principals.Knowledge &experience with various network protocols (TCP/IP), log correlation, vulnerabilities & network management tools and penetration testing tools.

    Experience with:

    Active Directory and NTFS
    OS (Windows Server; Windows 7/8/10, Linux)
    Firewalls, IDS, IPS and other Security solutions
    Malware detection & prevention techniques
    Encryption technologies – whole disk, e-mail, data at rest, in motion
    Web-layer security including securing of APIs
    Working knowledge of security techniques
    Good understanding of event monitoring – common events formatting in Syslog, Windows event viewer, etc.
    Knowledge on Identity and Access Management including secure practices on user provisioning and roles management.
    Cyber response skills
    Technical writing skills

    Behavioural Competencies

    Excellent communication skills.
    High standards of integrity and professionalism
    Analytical skills
    Problem solving skills